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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210865 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210865 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561290 Views

78 replies

3 likes

  • 561290 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463124 Views

575 replies

39 likes

Account
Free
  • 463124 Views
  • 575 replies
  • 39 likes

Back button is nonfunctional

PlanPremiumCountry DeviceSamsung Galaxy 10Operating SystemAndroid My Question or Issue The back button doesn't work from the lock screen, from the notification bar, or on any bluetooth connections (i.e. car stereo buttons). I've seen threads about th...

Regular

Plan Premium Country   Device Samsung Galaxy 10 Operating System Android   My Question or Issue   The back button doesn't work from the lock screen, from the notification ba...

887 Views

0 replies

0 likes

  • 887 Views
  • 0 replies
  • 0 likes

Car stereo Bluetooth controls not working.

PlanPremiumCountryUSDeviceOneplus 6Operating SystemAndriod Pie My Question or IssueIt was working perfect about 3 or 4 months ago I updated the app and it hasn't been working since. Skip and pause buttons on the radio work once then they don't work. ...

Casual Listener

Plan Premium Country US Device Oneplus 6 Operating System Andriod Pie   My Question or Issue It was working perfect about 3 or 4 months ago I updated the app and it hasn't been working...

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
  • 0 likes

Spotify closing itself for no reason.

PlanFree/PremiumDeviceSamsung Galaxy A3 2017Operating System(Android Oreo) My Question or Issue

Visitor

Plan Free/Premium Device Samsung Galaxy A3 2017 Operating System (Android Oreo)   My Question or Issue  

457 Views

0 replies

1 likes

  • 457 Views
  • 0 replies
  • 1 likes

Where can I find a playlist with all my downloaded songs?

PlanPremiumCountry DeviceLg G7 ThinqOperating SystemAndroid Oreo My Question or Issue

Newbie

Plan Premium Country   Device Lg G7 Thinq Operating System Android Oreo   My Question or Issue  

badumtss

Composer

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

How to start a playlist NOT random mode

Hi! I am using Spotify (premium) from Android (in a Xiaomi Mi A1) and when I select a playlist in my library, instead of starting automatically (which would be the desirable), it appears a screen with the details of the list and a big green "Random" ...

Visitor

Hi! I am using Spotify (premium) from Android (in a Xiaomi Mi A1) and when I select a playlist in my library, instead of starting automatically (which would be the desirable), it appears a screen wit...

569 Views

0 replies

1 likes

  • 569 Views
  • 0 replies
  • 1 likes

Spotify design

PlanPremiumCountryIsraelDeviceXioami mi 9seOperating SystemMIUI 10 My Question or IssueI don't like the new design Spotify have now, is there a way I can change it back because it's really not comfortable and I'm paying money for it because I liked t...

Regular

  Plan Premium Country Israel Device Xioami mi 9se Operating System MIUI 10   My Question or Issue I don't like the new design Spotify have now, is there a way I can change it ba...

makmegs

Regular

1569 Views

3 replies

2 likes

  • 1569 Views
  • 3 replies
  • 2 likes

Album list doesn't load (stuck on spinning icon)

I can't see my album list. When I click "album" I got a black screen and the spinning icon, spinning and spinning on and on and on and on... I read a LOT of topics about this issue. Hey Spotify, what are you waiting to fix the problem?? Come on, do s...

Casual Listener

I can't see my album list. When I click "album" I got a black screen and the spinning icon, spinning and spinning on and on and on and on...   I read a LOT of topics about this issue. Hey Spot...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Superuser Contribution Huawei P30 Pro - in UK but Google play says Spotify not available in region

Hi. I am from the UK, my phone was bought in the UK and Google play and Spotify are registered to the UK. However when I try to download Spotify it says its not available le in my region. I have looked online and can't find a silimar issue.HuaweiP30 ...

Visitor

Hi. I am from the UK, my phone was bought in the UK and Google play and Spotify are registered to the UK. However when I try to download Spotify it says its not available le in my region. I have look...

1385 Views

0 replies

0 likes

Android
huawei
p30
p30 pro
region
unavailable
  • 1385 Views
  • 0 replies
  • 0 likes

Library gone, everything moved to non alphabetized suggested list

PlanPremiumCountryUSADeviceGalaxy S7 My Question or IssueMy whole library is gone and everything in it has been moved to a non alphabetized suggested list. How do I recover my library the way it was and why did it change?

Visitor

  Plan Premium Country USA Device Galaxy S7     My Question or Issue My whole library is gone and everything in it has been moved to a non alphabetized suggested list.  ...

bhare

Regular

1554 Views

3 replies

2 likes

alphabetized
  • 1554 Views
  • 3 replies
  • 2 likes

Solved!! Order of different playlists changing

Plan: PremiumCountry: USA Device: Samsung Galaxy S10 My Question or Issue:I don't remember if this happened before the most recent upgrade, but when I play a song on a playlist, spotify pushes that playlist to the top of my list of playlists. I want ...

Newbie

Plan: Premium Country: USA  Device: Samsung Galaxy S10  My Question or Issue: I don't remember if this happened before the most recent upgrade, but when I play a song on a playlist...

DanifC

Composer

1784 Views

1 replies

0 likes

  • 1784 Views
  • 1 replies
  • 0 likes

Links in podcast show notes are broken because of removed space

PlanFreeUK DeviceSamsung Galaxy S20Operating SystemAndroid 9 On the Android app, there is a link in the show notes for this episode:https://open.spotify.com/episode/7nkaQwYYZw2BXIKPc6wRU1However, because all the spaces have been removed, it goes from...

Visitor

Plan Free UK   Device Samsung Galaxy S20 Operating System Android 9   On the Android app, there is a link in the show notes for this episode: https://open.spotify.com/episode/7nka...

853 Views

0 replies

0 likes

  • 853 Views
  • 0 replies
  • 0 likes

Bug/error

Plan: VerizonFree/Premium: FreeCountry: United States Device: Droid Turbo 2Operating System: Android 7.0 My Question or IssueMy issue is when I reopen the apps to check a playlist or look for an artist I get an add that prevents me from accessing my ...

Visitor

Plan: Verizon Free/Premium: Free Country: United States   Device: Droid Turbo 2 Operating System: Android 7.0   My Question or Issue My issue is when I reopen the apps to check a pl...

Billy-J

Spotify Star

727 Views

1 replies

0 likes

label
  • 727 Views
  • 1 replies
  • 0 likes

Cannot download using cellar

PlanPremiumCountryTaiwanDeviceSony Xperia XZ2 CompactOperating SystemAndroid 9 My Question or IssueDownloading using cellar stopped working since like two weeks ago (latest version), and now it'd say "waiting for ..." until WiFi is connected . Toogli...

Regular

Plan Premium Country Taiwan Device Sony Xperia XZ2 Compact Operating System Android 9   My Question or Issue Downloading using cellar stopped working since like two weeks ago (latest v...

Luan

Spotify Star

3242 Views

13 replies

0 likes

  • 3242 Views
  • 13 replies
  • 0 likes

[Android][Playlists] App no longer organizes info alphabetically. Now done chronologically?

My entire library was playlists and folders organized alphabetically (like, say, a record store). A recent update made the playlists and folders organize chronologically (while desktop remains alphabetically). i.e., the last list or folder accessed o...

Casual Listener

My entire library was playlists and folders organized alphabetically (like, say, a record store). A recent update made the playlists and folders organize chronologically (while desktop remains alphab...

Katerina

Spotify Legend

781 Views

1 replies

0 likes

Android
Playlists
  • 781 Views
  • 1 replies
  • 0 likes

"Add to Playlist" is now randomly ordered based on use. Please revert!

When adding a song to a playlist on the latest version of Spotify android, the order of playlists is now sorted by how recently have added to your playlists, instead of just listing them in the order you have them saved in on the sidebar. This makes ...

Casual Listener

When adding a song to a playlist on the latest version of Spotify android, the order of playlists is now sorted by how recently have added to your playlists, instead of just listing them in the order...

627 Views

0 replies

5 likes

add
Playlist History
  • 627 Views
  • 0 replies
  • 5 likes

Sudden UI change

PlanPremiumCountry United StatesDeviceNokia 6.1Operating System9 My Question or IssueI just recently started using spotify, and upon first usage, it had the traditonal UI Iwas accustomed to, from past accounts, and I began downloading songs to add to...

Visitor

  Plan Premium Country  United States Device Nokia 6.1 Operating System 9   My Question or Issue I just recently started using spotify, and upon first usage, it had the trad...

arándano

Visitor

3548 Views

4 replies

8 likes

  • 3548 Views
  • 4 replies
  • 8 likes

App gets stuck in offline mode

PlanPremiumCountryUSADeviceSamsung Galaxy S6 Edge+, Sony Xperia XZ2Operating SystemLollipop, Oreo My Question or IssueThis has bugged me for a while and hopefully someone has a solution besides restarting the app. When I leave for work, my phone is c...

Visitor

Plan Premium Country USA Device Samsung Galaxy S6 Edge+, Sony Xperia XZ2 Operating System Lollipop, Oreo   My Question or Issue This has bugged me for a while and hopefully someone has...

1135 Views

0 replies

0 likes

4G
4G LTE
wifi
  • 1135 Views
  • 0 replies
  • 0 likes

Playback randomly stops - Amazon Fire 7 (2019)

PlanPremiumCountryJapanDeviceAmazon Fire 7 (2019)Operating SystemAmazon Fire / Android My Question or IssueSpotify is unusable as the playback randomly stops. Starts immediately if the the play button is hit again. I've logged out of all other device...

Casual Listener

  Plan Premium Country Japan Device Amazon Fire 7 (2019) Operating System Amazon Fire / Android   My Question or Issue Spotify is unusable as the playback randomly stops. Starts ...

Thudclak

Casual Listener

1410 Views

1 replies

0 likes

  • 1410 Views
  • 1 replies
  • 0 likes

Spotify takes over chromecast when using other apps or devices

PlanPremiumCountrySwedenDeviceOneplus 6, Chromecast, LG OLED.Operating SystemAndroid Oreo My Question or IssueSpotify keeps interrupting other casts on chromecast.

Visitor

Plan Premium Country Sweden Device Oneplus 6, Chromecast, LG OLED. Operating System Android Oreo   My Question or Issue Spotify keeps interrupting other casts on chromecast. &nbs...

506 Views

0 replies

1 likes

  • 506 Views
  • 0 replies
  • 1 likes

App crashes all the time & I'm not a fan of the new 'Now Playing' screen

PlanPremiumCountry DeviceKindle Fire 5th Gen (With cyanogen installed)Operating SystemAndroid My Question or IssueUp until now I've been happily using my Kindle Fire 5th Gen in my car mounted to the dash and I have it set up with another app called a...

Visitor

Plan Premium Country   Device Kindle Fire 5th Gen (With cyanogen installed) Operating System Android   My Question or Issue Up until now I've been happily using my Kindle Fire 5th...

640 Views

0 replies

1 likes

  • 640 Views
  • 0 replies
  • 1 likes