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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryThe Netherlands DeviceChromecast Audio Operating SystemAndroid 9 My Question or IssueSince about 6 pm CET my Chromecast Audio cannot connect to the Spotify server. This has happened before a couple of months ago, the problem was wit...
Plan Premium Country The Netherlands Device Chromecast Audio Operating System Android 9 My Question or Issue Since about 6 pm CET my Chromecast Audio cannot connect to th...
Gig Goer
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PlanPremiumCountry DeviceSamsung J5 / Dell Inspiron I5Operating SystemAndroid 8.1.0 / Samsung Experience 9.5 My Question or IssueUsing my Android phone I have been trying to access Playlists using Playlist URIs. This includes my playlists and spotify...
Plan Premium Country Device Samsung J5 / Dell Inspiron I5 Operating System Android 8.1.0 / Samsung Experience 9.5 My Question or Issue Using my Android phone I have be...
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PlanFamily PremiumCountryUnited Kingdom DeviceSamsung Galaxy 8 Plus Operating SystemAndroid 9 My Question or IssueThere are time that I can't play music its very slow on loading music to play and the app is very slow when changing music or trying to ...
Plan Family Premium Country United Kingdom Device Samsung Galaxy 8 Plus Operating System Android 9 My Question or Issue There are time that I can't play music its very sl...
Casual Listener
671 Views
2 replies
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PlanPremiumCountryCosta Rica DeviceHuawei mate 20 lite Operating SystemAndroid OreoMe cobraron dos veces la mensualidad, que hago? My Question or Issue
Plan Premium Country Costa Rica Device Huawei mate 20 lite Operating System Android Oreo Me cobraron dos veces la mensualidad, que hago? My Question or Issue
343 Views
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PlanFamily PremiumCountryCanadaDeviceSamsung A8Operating SystemAndroid 9 (Pie?) My Question or IssueI recently took an Android upgrade on my phone (not sure if Spotify was also recently updated) and since then, Spotify has been relentless in insistin...
Plan Family Premium Country Canada Device Samsung A8 Operating System Android 9 (Pie?) My Question or Issue I recently took an Android upgrade on my phone (not sure if Spotify was al...
Roadie
996 Views
3 replies
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PlanPremiumCountryMéxicoDeviceZTE.Operating SystemAndroid. My Question or IssueWhenever I play an imported song I cannot properly listen to it because it sounds like it was on fast forward all the time, I have tried erasing and then dowloading the ap...
Plan Premium Country México Device ZTE. Operating System Android. My Question or Issue Whenever I play an imported song I cannot properly listen to it because it sounds like it...
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PlanPremiumDeviceSamsung Galaxy Tab AOperating SystemAndroidMy Question or IssueThe new interface is TOO SMALL :- I need almost glasses to see the times.- Time line is not large enough to cue easily.- Buttons are too small. This interface was made by...
Plan Premium Device Samsung Galaxy Tab A Operating System Android My Question or Issue The new interface is TOO SMALL : - I need almost glasses to see the times. - Time line is not large eno...
266 Views
0 replies
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PlanPremiumCountryGermanyDeviceHuawei P10 LiteOperating SystemAndroid Nougat My Question or IssueHi, While listening to radio, when i try to like a song with google assistant by saying "thumbs up", nothing happens. "Thumbs down" does work. I tried to...
Plan Premium Country Germany Device Huawei P10 Lite Operating System Android Nougat My Question or Issue Hi, While listening to radio, when i try to like a song with google ...
339 Views
0 replies
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I'm using Samsung A8,Using the newest spotify (premium) and instagram.However, i can't find the instagram story's icon when i want to share the music. Can you fix it? Already clean the app, uninstall, reinstalled, both of them. And got nothing. Thank...
I'm using Samsung A8, Using the newest spotify (premium) and instagram. However, i can't find the instagram story's icon when i want to share the music. Can you fix it? Already clean the app, unins...
266 Views
0 replies
0 likes
I'm currently using a Nokia 6.1 with apple earphones. When using Spotify, if I double tap the middle button while the display is off, Spotify will skip the current track AND the next one, sometimes playing a split-second of that track. I've tested wi...
I'm currently using a Nokia 6.1 with apple earphones. When using Spotify, if I double tap the middle button while the display is off, Spotify will skip the current track AND the next one, sometimes p...
Music Fan
3161 Views
4 replies
1 likes
PlanPremiumCountryUSDeviceGalaxy S8Operating SystemAndroid 9.0 My Question or IssueSince the last os update spotify is swapping and re downloading my offline library. The library is still on my sd card, but it won't let me manually change the storage...
Plan Premium Country US Device Galaxy S8 Operating System Android 9.0 My Question or Issue Since the last os update spotify is swapping and re downloading my offline library. The lib...
503 Views
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Pixel 2 USB-C Headphone Adapter does not switch back to headphone mode after answering phone call, instead it shows usb charging.PlanFreeCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Wind...
Pixel 2 USB-C Headphone Adapter does not switch back to headphone mode after answering phone call, instead it shows usb charging. Plan Free Country Canada Device (iPhone 8, Samsung Galaxy 9, Ma...
464 Views
0 replies
0 likes
An my android app, how do I view the Spotify created playlists I'm following?PlanPremiumCountryu.s.Devices10Operating Systemandroid 9 My Question or Issue
An my android app, how do I view the Spotify created playlists I'm following? Plan Premium Country u.s. Device s10 Operating System android 9 My Question or Issue
Gig Goer
929 Views
2 replies
0 likes
PlanPremiumCountryCanada DeviceSamsung A8Operating SystemAndroid Pie My Question or IssueListen up, Spotify - if there is a 'feature' in your app that a huge percentage of your community complains about, then that 'feature' should be OPTIONAL. I want...
Plan Premium Country Canada Device Samsung A8 Operating System Android Pie My Question or Issue Listen up, Spotify - if there is a 'feature' in your app that a huge percentag...
Casual Listener
1449 Views
3 replies
3 likes
PlanPremiumCountryItalyDeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueEveryday I use spotify at work on my phone but everyday, after two songs, it crashes. It's so frustrating!I try everything: reinstalling app, clean spotify cache...
Plan Premium Country Italy Device Samsung Galaxy 7 Operating System Android My Question or Issue Everyday I use spotify at work on my phone but everyday, after two songs, it crashes....
Roadie
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Plan - PremiumCountry - USADevice - Motorola XoomOperating System - Android 4.1.2Spotify Version - 8.5.4.770 My Question or IssueAfter I launch the app, it tries to load for a few seconds, then kicks me back to the home screen. The OS is as up-to-dat...
Plan - Premium Country - USA Device - Motorola Xoom Operating System - Android 4.1.2 Spotify Version - 8.5.4.770 My Question or Issue After I launch the app, it...
Spotify Legend
2184 Views
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I am using the Spotify for Android app on my OnePlus 6t, and when I opened up one of my playlists (which I have sorted alphabetically) this morning, I noticed that the sorting has changed. Now, songs that start with A and The, such as The Boys are Ba...
I am using the Spotify for Android app on my OnePlus 6t, and when I opened up one of my playlists (which I have sorted alphabetically) this morning, I noticed that the sorting has changed. Now, songs...
Roadie
713 Views
1 replies
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PlanFree/PremiumCountry DeviceGalaxy note 8Operating System(Android Oreo My Question or IssueSo there are a couple of songs that I want to specificaly listen to that are not grayed out or unplayable songs but when I click on them it just doesn't play...
Plan Free/Premium Country Device Galaxy note 8 Operating System (Android Oreo My Question or Issue So there are a couple of songs that I want to specificaly listen to tha...
Roadie
2670 Views
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Spotify stops playing when lock screen turns on after about 10 seconds. Resumes playing when phone screen is unlocked. PlanPremiumCountryUSADeviceSamsung Galaxy S8+Operating SystemAndroid My Question or Issue
Spotify stops playing when lock screen turns on after about 10 seconds. Resumes playing when phone screen is unlocked. Plan Premium Country USA Device Samsung Galaxy S8+ Operating System...
Newbie
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PremiumNew Zealand DeviceSamsung Galaxy S10 My Question or IssueMy 'Your Library' tab doesn't have the option for 'Songs'Nor does it have recently played songs or the usual options
Premium New Zealand Device Samsung Galaxy S10 My Question or Issue My 'Your Library' tab doesn't have the option for 'Songs' Nor does it have recently played songs or the usual ...
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