Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387777 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryAustraliaDeviceOnePlus 7 ProOperating SystemAndroid Pie 9 My Question or IssueHey there,The issue happens when I connect to my car's bluetooth after the next song plays. I can't skip, pause or do anything with Spotify from my head u...
Plan Premium Country Australia Device OnePlus 7 Pro Operating System Android Pie 9 My Question or Issue Hey there, The issue happens when I connect to my car's bluetooth after the n...
Spotify Legend
2445 Views
2 replies
0 likes
PlanPremiumCountryPhilippinesDeviceNokia 8Operating SystemAndroid Version 9Spotify Version8.5.12.758 My Question or IssueI already contacted SpotifyCares using Twitter and they still haven't responded. I'm having issues on my app. It plays songs but ...
Plan Premium Country Philippines Device Nokia 8 Operating System Android Version 9 Spotify Version 8.5.12.758 My Question or Issue I already contacted SpotifyCares ...
Spotify Legend
600 Views
1 replies
0 likes
PlanPremiumCountryPhilippinesDevicePixel 2 My Question or IssueHi, I'm having problems right now as my Spotify only plays for 5secs then skips and play the next song for 5secs again repeatedly. I've searched the blog but can't find any working soluti...
Plan Premium Country Philippines Device Pixel 2 My Question or Issue Hi, I'm having problems right now as my Spotify only plays for 5secs then skips and play the next song for ...
Spotify Legend
949 Views
1 replies
1 likes
Whenever I am listening to my songs in shuffle play and I select a new song, the shuffle function does not remain on and I have to reclick it everytime I change the song. I have a galaxy s9 amd I updated the app today. I don't know why this is a prob...
Whenever I am listening to my songs in shuffle play and I select a new song, the shuffle function does not remain on and I have to reclick it everytime I change the song. I have a galaxy s9 amd I upd...
Casual Listener
1194 Views
3 replies
1 likes
This issue has already been raised with zero response/support here: https://community.spotify.com/t5/Android/Spotify-connect-problems-need-to-reinstall-to-fix-it-each-time/m-p/4391620 Have tried to get this working countless times on a Pixel 2XL and ...
This issue has already been raised with zero response/support here: https://community.spotify.com/t5/Android/Spotify-connect-problems-need-to-reinstall-to-fix-it-each-time/m-p/4391620 H...
289 Views
0 replies
0 likes
PlanPremiumCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemiOS, Mac, WindowsMy Question or IssueFor at least a year now, I've had a problem with my "liked songs" (I think they changed the name again to favorite songs...
Plan Premium Country US Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS, Mac, Windows My Question or Issue For at least a year now, I've had a problem with my...
Casual Listener
591 Views
2 replies
0 likes
PlanPremiumCountry DeviceMi A2 LiteOperating SystemAndroid One My Question or IssueThis new UI is bad. How do I Filter by Artist or Album on the Liked Songs section. I cannot brows through 724 songs. and there any news if they brinig this basic featu...
Plan Premium Country Device Mi A2 Lite Operating System Android One My Question or Issue This new UI is bad. How do I Filter by Artist or Album on the Liked Songs section...
Composer
3041 Views
1 replies
1 likes
PlanFreeCountryIndiaDeviceSamsung Galxu S10Operating SystemAndroid Pie My Question or IssueSpotify app is not available on Galaxy store in India. I have install the app from Google play store but I am not able to install to my Gear Fit 2 Pro. Samsung...
Plan Free Country India Device Samsung Galxu S10 Operating System Android Pie My Question or Issue Spotify app is not available on Galaxy store in India. I have install the app from ...
468 Views
0 replies
1 likes
PlanPremiumCountryIsraelXiaomi Note 7 + Skoda Android AutoOperating SystemAndroid Auto My Question or IssueI have connected my phone to Android auto. Spotify works great, but when i set a destination on Google Maps - it turns down the volume of Spoti...
Plan Premium Country Israel Xiaomi Note 7 + Skoda Android Auto Operating System Android Auto My Question or Issue I have connected my phone to Android auto. Spotify works gre...
693 Views
0 replies
0 likes
Hi, I have a regular problem with slow connections when trying to connect to a Chromecast. It can take ~60 seconds. The only way to force it to connect is to quit the Spotify app completely and then try again. This even happens if Android has just be...
Hi, I have a regular problem with slow connections when trying to connect to a Chromecast. It can take ~60 seconds. The only way to force it to connect is to quit the Spotify app completely and ...
990 Views
0 replies
4 likes
PlanFreeDeviceEE tabletMy Question or Issuewhenever I listen to my playlist music it won't play plus it won't skip until I press a new song on my tablet and it gets annoying when I'm playing a game please help
Plan Free Device EE tablet My Question or Issue whenever I listen to my playlist music it won't play plus it won't skip until I press a new song on my tablet and it gets annoying when I'm playin...
302 Views
0 replies
0 likes
PlanPremiumCountryFranceDeviceHuawei p30liteOperating System-Android 9-EMUI 9.0.1 My Question :I didn't find any help with my problem so I come here ^^I just bought a huawei p30 lite and when I listen to a song on spotify, I don't have the album cove...
Plan Premium Country France Device Huawei p30lite Operating System -Android 9 -EMUI 9.0.1 My Question : I didn't find any help with my problem so I come here ^^ I just bought a hua...
532 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Note 8Operating SystemAndroid Pie My Question or IssueHi Spotify! First of all. Amazing service. That's a plus! Second. This latest update just sucked. I often play songs from albums that I dont "like" as you put it....
Plan Premium Country US Device Samsung Note 8 Operating System Android Pie My Question or Issue Hi Spotify! First of all. Amazing service. That's a plus! Second...
298 Views
0 replies
0 likes
PlanPremiumCountryUnited States DeviceSamsung GalaxyOperating SystemAndroid My Question or IssueHello, I'm a fairly new user of Spotify premium. When I first started I was mildly disappointed that you couldn't like individual songs from saved/liked a...
Plan Premium Country United States Device Samsung Galaxy Operating System Android My Question or Issue Hello, I'm a fairly new user of Spotify premium. When I first sta...
Regular
790 Views
3 replies
0 likes
How can i find out on my Android device how many songs i have in a playlist? Since update doesnt show me any more or cant find the information.
How can i find out on my Android device how many songs i have in a playlist? Since update doesnt show me any more or cant find the information.
374 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHaving real problems since the latest update forced on us. My music library is unusable. I us...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Having ...
Spotify Legend
1786 Views
2 replies
2 likes
PlanPremiumCountryIndia DeviceOne Plus 6Operating SystemAndroid PMy Question or IssueWhen I try opening the share menu for a song, I get all the options necessary to share the link of the song — including Instagram direct. However, I don't see any op...
Plan Premium Country India Device One Plus 6 Operating System Android P My Question or Issue When I try opening the share menu for a song, I get all the options necessary to share th...
Spotify Legend
538 Views
1 replies
0 likes
Plan- PremiumCountry- USDevice - Google Pixel 3Operating System- Android 9 My Question or IssueVery often I start a podcast episode, listen to a part of it, and turn the app off. When I want to get back to the episode, the app shows it as "played" an...
Plan- Premium Country- US Device - Google Pixel 3 Operating System- Android 9 My Question or Issue Very often I start a podcast episode, listen to a part of it, and turn the app off. Whe...
Spotify Legend
642 Views
1 replies
0 likes
I can't get connection to my chromecast on some albums while I can get connection on other albums. I'm running android on a Huawei phone. Can someone help me out please?
I can't get connection to my chromecast on some albums while I can get connection on other albums. I'm running android on a Huawei phone. Can someone help me out please?...
Spotify Legend
1232 Views
4 replies
1 likes
PlanPremium DeviceGalaxy S8 Operating SystemAndroid 8.0 My Question or Issue Android App is always disabling shuffle after couple of hours. (wow pls fix this support platform. check the usabilit... on mobile it really sucks)
Plan Premium Device Galaxy S8 Operating System Android 8.0 My Question or Issue Android App is always disabling shuffle after couple of hours. (...
Spotify Legend
2633 Views
9 replies
4 likes
