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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6875 Views

0 replies

7 likes

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  • 7 likes

Shuffle repeat song in sequence twice

PlanPremium CountryBrazil DeviceZenfone 2 (Android 6) My Question or IssueIts something thats happining with an anoying frequence. Sometimes, when the app is with shuffle/random enabled, the songs repeat 1 time before go to another song. Lets say i g...

Newbie

Plan Premium   Country Brazil   Device Zenfone 2 (Android 6)   My Question or Issue Its something thats happining with an anoying frequence.   Sometimes, when the app ...

498 Views

0 replies

1 likes

  • 498 Views
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Superuser Contribution Cannot play podcasts

PlanPremiumCountryUKDeviceSony Xperia XZ PremiumOperating SystemAndroid 9 My Question or IssueI am unable to play any podcasts on my phone.

Regular

Plan Premium Country UK Device Sony Xperia XZ Premium Operating System Android 9   My Question or Issue I am unable to play any podcasts on my phone.  

user-removed

Not applicable

1580 Views

3 replies

0 likes

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Superuser Contribution "Spotify Connections" en barra de notificaciones.

Buen día, tengo un problema: En la barra de notificaciones me sale una notificación (valga la redundancia) que dice 'Spotify Connections' y no se por qué o para qué es. Es realmente molestó porque para usar los controles de la app debo deslizar esa n...

Newbie

Buen día, tengo un problema:   En la barra de notificaciones me sale una notificación (valga la redundancia) que dice 'Spotify Connections' y no se por qué o para qué es. Es realmente molestó ...

Peter

Spotify Legend

18645 Views

2 replies

6 likes

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  • 6 likes

Podcast Episode Won't Load

I follow multiple podcasts and have run into this issue many times. I select a certain episode, the app will try to load it, and then skip to the next one. Sometimes the episode is downloaded, sometimes not. I have tried listening to other episodes a...

Newbie

I follow multiple podcasts and have run into this issue many times. I select a certain episode, the app will try to load it, and then skip to the next one. Sometimes the episode is downloaded, someti...

1383 Views

0 replies

1 likes

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  • 1 likes

Solved!!Superuser Contribution Spotify Connection Notification when Waze Navigation is Turned Off

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid Version 9Version of Spotify App8.5.4.770 My Question or IssueJust yesterday I started noticing that everytime my phone connects to my car via bluetooth and I use Spotify, S...

Regular

Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android Version 9 Version of Spotify App 8.5.4.770   My Question or Issue Just yesterday I started notici...

iorq

Regular

58541 Views

53 replies

35 likes

  • 58541 Views
  • 53 replies
  • 35 likes

Same song plays twice in shuffle

PlanPremiumCountryNorwayDeviceNokia 7 PlusOperating SystemAndroid Pie My Question or IssueThere seems to be a problem with songs doubeling up in the queue when in shuffle play.They only play twice when skipping the track. Scratch that, they play twic...

Newbie

Plan Premium Country Norway Device Nokia 7 Plus Operating System Android Pie   My Question or Issue There seems to be a problem with songs doubeling up in the queue when in shuffle pla...

592 Views

0 replies

0 likes

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Many Episodes of Podcast are not playable

PlanPremiumCountryGermany DeviceHuawei P20 proOperating SystemAndroid 9 My Question or IssueThe Podcast Episodes of "Fest & Flauschig" from release date 6 July 2016 to 21 January 2018 are not playable! The Episodes before and after this period work f...

Casual Listener

Plan Premium Country Germany  Device Huawei P20 pro Operating System Android 9   My Question or Issue The Podcast Episodes of "Fest & Flauschig" from release date 6 July 2016 ...

289 Views

0 replies

0 likes

  • 289 Views
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Download is not working

PlanPremiumCountryGermanyDeviceHuawei p20 pro / Samsung TabOperating SystemAndroid 9 My Question or IssueHi. I use Spotify Premium on 2 Android devices. I can't download any songs to either of those. App says I have to many songs downloaded. But I ha...

Newbie

Plan Premium Country Germany Device Huawei p20 pro / Samsung Tab Operating System Android 9   My Question or Issue Hi. I use Spotify Premium on 2 Android devices. I can't download any ...

532 Views

0 replies

0 likes

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Superuser Contribution Bluetooth car controls stopped working [Kenwood]

PlanPremiumCountryDenmarkDeviceOnePlus 6TOperating SystemAndroid 9.0.0 My Question or IssueAfter the recent updates i have issues skipping songs, play/pause ect. using my cars headunit, which is a Kenwood DDX4017BT.Sometimes after closing and opening...

Casual Listener

Plan Premium Country Denmark Device OnePlus 6T Operating System Android 9.0.0   My Question or Issue After the recent updates i have issues skipping songs, play/pause ect. using my car...

anttosuhonen

Visitor

8770 Views

10 replies

3 likes

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  • 10 replies
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I can't see album cover when I'm on cellular data

None of the below information is required. HoPlanPremiumCountryEl SalvadorDeviceHuawei Nexus 6POperating SystemAndroid 8.1.0 My Question or IssueI cannot see the album covers when I'm using cellular data, however I can see all of them over wifi. I ha...

Casual Listener

None of the below information is required. Ho Plan Premium Country El Salvador Device Huawei Nexus 6P Operating System Android 8.1.0   My Question or Issue I cannot see the album cove...

347 Views

0 replies

0 likes

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No new albums or singles

PlanPremiumCountryPolandDevices8Operating System(android My Question or IssueSpotify is NOT giving me what I want. In the new albums and singles, I'm lucky if I get 5 songs or just really obscure albums which I care nothing about. Recently however, I...

Casual Listener

Plan Premium Country Poland Device s8 Operating System (android   My Question or Issue Spotify is NOT giving me what I want. In the new albums and singles, I'm lucky if I get 5 songs o...

314 Views

0 replies

0 likes

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Galaxy S9 music cuts in and out repeatedly. Factory reset didn't work.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

784 Views

0 replies

1 likes

Freezing
music cutting out
s9
SPINING CIRCLE
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  • 1 likes

Phone Restart Android Storage is SD CARD

PlanPremiumCountryAustraliaDeviceSamsung S8Operating SystemAndroid Pie 9.0 My Question or IssueI'm having issues with my Spotify;-; with storage, I have a SanDisk Extreme MicroSDXC 128GB A2 U3 V30 (bought the MicroSD card around Feb-March this year)T...

Regular

Plan Premium Country Australia Device Samsung S8 Operating System Android Pie 9.0   My Question or Issue I'm having issues with my Spotify;-; with storage, I have a SanDisk Extreme Mic...

302 Views

0 replies

0 likes

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New idea ( BIG RANDOM BUTTON) ( THE GREEN BUTTON )

i have an idea to improve spotify.Too much people still only listen his music. I want all spotify users can be use the Big Button. When you use it, you have 1 chance on 30 millions to listen your favorite song; But with that you will win culture and ...

Newbie

i have an idea to improve spotify. Too much people still only listen his music. I want all spotify users can be use the Big Button. When you use it, you have 1 chance on 30 millions to listen your f...

425 Views

0 replies

1 likes

  • 425 Views
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Spotify runs all day even after I close the application and optimize my phone . . .

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueAs was stated in the title, I closed Spotify after I got through my morning routine only to have it stay on in the background and stay in my pu...

Visitor

Plan Premium Country United States Device Samsung Galaxy Note 9 Operating System Android Oreo   My Question or Issue As was stated in the title, I closed Spotify after I got throu...

637 Views

0 replies

0 likes

background
battery
close
memory
notification bar
Running
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Spotify Won't Play via USB-C to Car Stereo

My Question or IssueI recently upgraded from an iPhone 6 to a Samsung S10. I've always been able to play Spotify music from my iPhone to my aftermarket car stereo (Alpine CDA-117) via a USB cord. When my wife wanted to play music from her older S8, w...

Casual Listener

My Question or Issue I recently upgraded from an iPhone 6 to a Samsung S10. I've always been able to play Spotify music from my iPhone to my aftermarket car stereo (Alpine CDA-117) via a USB cord. W...

Kristen14

Visitor

3455 Views

1 replies

5 likes

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  • 1 replies
  • 5 likes

Solved!! Cant play music - Stops after 3-5 seconds!

PlanFreeCountryUSA My Question or IssueEvery time I try to play music on my S8 it will stop playing after 2-5 seconds HELP!

Visitor

  Plan Free Country USA   My Question or Issue Every time I try to play music on my S8 it will stop playing after 2-5 seconds HELP!    

Jᴀᴄᴋ

Roadie

907 Views

3 replies

0 likes

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  • 3 replies
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Parts of artist's discography become unavailable, issue with leftover available songs.

Before trying to play the song. After my attempt. PlanPremiumCountryLithuania DeviceXiaomi Redmi Note 4Operating SystemAndroid 8.1.0 My Question or IssueSo, usually unavailable music becomes fully unavailable. In my case, some songs still show up as ...

Newbie

  Before trying to play the song.   After my attempt.   Plan Premium Country Lithuania  Device Xiaomi Redmi Note 4 Operating System Android 8.1.0   My Quest...

Jᴀᴄᴋ

Roadie

420 Views

1 replies

0 likes

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Solved!! Chromecast Audio has no connection, Spotify server down

PlanPremiumCountryThe Netherlands DeviceChromecast Audio Operating SystemAndroid 9 My Question or IssueSince about 6 pm CET my Chromecast Audio cannot connect to the Spotify server. This has happened before a couple of months ago, the problem was wit...

Gig Goer

Plan Premium Country The Netherlands  Device Chromecast Audio  Operating System Android 9   My Question or Issue Since about 6 pm CET my Chromecast Audio cannot connect to th...

Rick_Blaine99

Gig Goer

1161 Views

2 replies

0 likes

Chromecast Audio Connection down
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Spotify Android Playlist URIs are broken

PlanPremiumCountry DeviceSamsung J5 / Dell Inspiron I5Operating SystemAndroid 8.1.0 / Samsung Experience 9.5 My Question or IssueUsing my Android phone I have been trying to access Playlists using Playlist URIs. This includes my playlists and spotify...

Casual Listener

  Plan Premium Country   Device Samsung J5 / Dell Inspiron I5 Operating System Android 8.1.0 / Samsung Experience 9.5   My Question or Issue Using my Android phone I have be...

783 Views

0 replies

0 likes

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