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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387662 Views

545 replies

34 likes

Account
Free
  • 387662 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

No more radios?

PlanPremiumCountry Device(Droid Moto Z2Operating System(Android Oreo) My Question or IssueI can't play actual radios anymore. All I get now are fixed playlists instead of listening to new music that's similar to what I like. I can't find the option f...

Newbie

Plan Premium Country   Device (Droid Moto Z2 Operating System (Android Oreo)   My Question or Issue I can't play actual radios anymore. All I get now are fixed playlists inst...

DanifC

Composer

726 Views

2 replies

1 likes

  • 726 Views
  • 2 replies
  • 1 likes

Superuser Contribution 2019 update - how to change it

Hi all,I was wondering if anyone else was having this problem. I've had this update for nearly a month now and I still hate it. For some reason I am unable to listen to music offline, I can't listen to artists entire discographies anymore (only their...

Casual Listener

Hi all, I was wondering if anyone else was having this problem. I've had this update for nearly a month now and I still hate it. For some reason I am unable to listen to music offline, I can't liste...

tashatambur77

Casual Listener

12276 Views

11 replies

16 likes

  • 12276 Views
  • 11 replies
  • 16 likes

Forum timestamps are toxic

My QuestionWhy are there no timestamps attached to forum posts? It's super important to know when topics were posted and when replies were posted, especially when it comes to bugs and solutions. Solutions 4 years ago might not be applicable for simil...

Gig Goer

My Question Why are there no timestamps attached to forum posts? It's super important to know when topics were posted and when replies were posted, especially when it comes to bugs and solutions. So...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
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Since they made the androidapp unusable

and since they never care to listen to their customers, is there any way to copy spotify playlists/artists into another client, like amazon music for instance?

Casual Listener

and since they never care to listen to their customers, is there any way to copy spotify playlists/artists into another client, like amazon music for instance? 

hoodeddefender

Gig Goer

559 Views

1 replies

1 likes

  • 559 Views
  • 1 replies
  • 1 likes

Download Music in Spotify Lite

PlanPremiumCountryPeruDeviceMotorola Moto G4 PlusOperating SystemAndroid Pie Is there a way to download my music in the lite version of Spotify? In the settings there's an option to delete my downloaded music but I can't find a way to even download i...

Visitor

Plan Premium Country Peru Device Motorola Moto G4 Plus Operating System Android Pie   Is there a way to download my music in the lite version of Spotify? In the settings there's an opti...

681 Views

0 replies

0 likes

  • 681 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Lite

PlanPremiumCountryBrazilDevice(Redmi Note 6 Pro)Operating System (Android Pie.) My Question or IssueFor those who use Spotify Lite: After acquiring the premium the Daily Mix of yours have stopped updating too? I've been in contact with Spotify severa...

Newbie

Plan Premium Country Brazil Device (Redmi Note 6 Pro) Operating System   (Android Pie.)   My Question or Issue For those who use Spotify Lite: After acquiring the premium the Dai...

Katerina

Spotify Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution invisible custom play-lists

PlanpremiumCountryfranceDevicegoogle pixel 3aOperating Systemandroid pie My Question or IssueHello, I use spotify premium on android d, for some time my custom playlists do not appear anymore.In the section "home" my playsts "radar outputs", "discove...

Casual Listener

Plan premium Country france Device google pixel 3a Operating System android pie   My Question or Issue Hello, I use spotify premium on android d, for some time my custom playlists do n...

Katerina

Spotify Legend

754 Views

4 replies

0 likes

  • 754 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Unable to change order of playlists in app

PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroid 9 My Question or IssueWhen I'm on the playlist view in the app (Your Library > Music > Playlists), the "Filters" button is unresponsive to touch. i.e. I'll try to touch the button and nothi...

Regular

Plan Premium Country Canada Device Pixel 3 Operating System Android 9   My Question or Issue When I'm on the playlist view in the app (Your Library > Music > Playlists), the "Fil...

Katerina

Spotify Legend

2177 Views

5 replies

0 likes

  • 2177 Views
  • 5 replies
  • 0 likes

Shuffle Explanation

PlanFreeCountryUSA DeviceSamsung Galaxy 10+Operating SystemAndroid Pie My Question or IssueDoes shuffle mean picking songs randomly from the deck, or shuffling the deck and playing off the top?

Newbie

Plan Free Country USA  Device Samsung Galaxy 10+ Operating System Android Pie   My Question or Issue Does shuffle mean picking songs randomly from the deck, or shuffling the deck ...

461 Views

0 replies

0 likes

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Solved!!Superuser Contribution 1-3 sekudnowa "pauza" na wyłączonym ekranie

Witam, mam taki problem po aktualizacji aplikacji Spotify (dwie wstecz) Gdy słucham muzyki w tle to co jakiś czas pauzuje się utwór na chwilę. Gdy jest włączony ekran (np nawigacja) to problem nie występuje. Sprawdzałem różne inne aplikację i problem...

Casual Listener

Witam, mam taki problem po aktualizacji aplikacji Spotify (dwie wstecz) Gdy słucham muzyki w tle to co jakiś czas pauzuje się utwór na chwilę. Gdy jest włączony ekran (np nawigacja) to problem nie wy...

guliwers

Casual Listener

11159 Views

2 replies

0 likes

  • 11159 Views
  • 2 replies
  • 0 likes

Latest updates that changed the way lists are viewed there seems to be a long lag before lists load

PlanPremiumCountryUKDeviceDOOGEE BL7000Operating System Android 7.0 My Question or IssueDid the latest update slow down the loading of library lists? Artists,albums,daily mixes are especially affected for me if you wait you can wait up to a minute to...

Newbie

Plan Premium Country UK Device DOOGEE BL7000 Operating System Android 7.0   My Question or Issue Did the latest update slow down the loading of library lists? Artists,albums,daily mix...

brados

Newbie

843 Views

2 replies

2 likes

APP HANGS
  • 843 Views
  • 2 replies
  • 2 likes

Recomemded Artists under Artists

PlanPremiumCountryUsaDeviceNote 9Operating SystemAndroid My Question or IssueHow do I list Artists? Now under Artistd I see 3 Artist then it shows Recommended Artists in Random order. How do I list artists and remove an Artist from the Artist list. T...

Casual Listener

Plan Premium Country Usa Device Note 9 Operating System Android   My Question or Issue How do I list Artists? Now under Artistd I see 3 Artist then it shows Recommended Artists in Rand...

flagrant90

Casual Listener

716 Views

1 replies

0 likes

artists
recomended artists
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  • 1 replies
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Solved!!Superuser Contribution [Mobile] Shuffle feature is reset after changing songs

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueEvery time I change songs on my phone, the shuffle feature is being reset - automatically! Meaning everytime I change a song on Spotify on my mobile, I have ...

Casual Listener

Plan Premium Country Malaysia Device Samsung Galaxy S8 Operating System Android   My Question or Issue Every time I change songs on my phone, the shuffle feature is being reset - autom...

Peter

Spotify Legend

2403 Views

3 replies

0 likes

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Superuser Contribution I click on download now on play store but it wont start installing

So I decide to download spotify since my dad got the family plan and he sent me a Invite. I confirm my email and everything. I go to the play store to download the app but it wont start installing. It's very annoying, I spam click on download now but...

Newbie

So I decide to download spotify since my dad got the family plan and he sent me a Invite. I confirm my email and everything. I go to the play store to download the app but it wont start installing. I...

Peter

Spotify Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Audio drops only when connected to car

None of the below information is requirePlanFreeCountryUsaDeviceGS9Operating SystemAndroid 9 My Question or IssueWhen listening to any playlist when my phone is connected to my cars bluetooth, any song change or anytime I Heart a song the audio drops...

Newbie

None of the below information is require Plan Free Country Usa Device GS9 Operating System Android 9   My Question or Issue When listening to any playlist when my phone is connected t...

637 Views

0 replies

0 likes

Audio drop
bluetooth
Chevy Cruze
Chevymylink
  • 637 Views
  • 0 replies
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Superuser Contribution Ear deafening ads

Android, windows 10, xbox one (all the same loud ads) Location Netherlands. Dear Spotify,I have been using your service for a while now and i love it (but I am not able to pay for premium at this moment) and recently you have been hurting my ears wit...

Casual Listener

Android, windows 10, xbox one (all the same loud ads) Location Netherlands.   Dear Spotify, I have been using your service for a while now and i love it (but I am not able to pay for premium ...

Belgmeister

Newbie

2705 Views

4 replies

3 likes

Android
Free
Windows
xbox
  • 2705 Views
  • 4 replies
  • 3 likes

Superuser Contribution Random playlists I have never listened to

I recently switched to Spotify family so I am not sure if this is related to that or what. Randomp playlists have been showing upp under my recently played section, and sometimes when I get into Spotify on my phone or desktop it says I am currently l...

Newbie

I recently switched to Spotify family so I am not sure if this is related to that or what. Randomp playlists have been showing up p under my recently played section, and sometimes when I get into Sp...

Peter

Spotify Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login page says I'm offline, link to restore account instantly expired

PlanPremiumCountryGermany/VietnamDeviceSamsung Galaxy grand primeOperating SystemAndroid My Question or IssueI'm using Spotify on my phone regularly and have used it on Germany without a problem and this morning in Vietnam too without a problem. Afte...

Regular

  Plan Premium Country Germany/Vietnam Device Samsung Galaxy grand prime Operating System Android   My Question or Issue I'm using Spotify on my phone regularly and have used it ...

Peter

Spotify Legend

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes

Can't transfer offline playlists to SD card (solved)

PlanPremiumCountryUnited Kingdom DeviceMoto X4Operating SystemAndroid 9.0 My Question or IssueMy Spotify app recently update to version 8.5.12.637. Since the update, I have been unable find out how to move the offline playlists to SD card. could anyb...

Regular

Plan Premium Country United Kingdom   Device Moto X4 Operating System Android 9.0   My Question or Issue My Spotify app recently update to version 8.5.12.637.  Since the upd...

460 Views

0 replies

1 likes

  • 460 Views
  • 0 replies
  • 1 likes

Superuser Contribution Songs won't play

Hey Guys,My spotify on android won't play songs suddenly. I've tried uninstalling and clearing cache already, but it still won't play anything.

Newbie

Hey Guys, My spotify on android won't play songs suddenly. I've tried uninstalling and clearing cache already, but it still won't play anything.

Peter

Spotify Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes