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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111382 Views

26 replies

3 likes

  • 111382 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224031 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224031 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581295 Views

79 replies

3 likes

  • 581295 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478562 Views

577 replies

40 likes

Account
Free
  • 478562 Views
  • 577 replies
  • 40 likes

Shuffling song among filtered results in a playlist

Before, I could type in a artist in my Playlist and press shuffle to shuffle among the filtered results. That doesn't work anymore. Shuffling result in a shuffle of all the songs in the Playlist. Same thing with just playing the first song and lettin...

Music Fan

Before, I could type in a artist in my Playlist and press shuffle to shuffle among the filtered results. That doesn't work anymore. Shuffling result in a shuffle of all the songs in the Playlist. Sam...

LanceSimms

Regular

2518 Views

3 replies

11 likes

  • 2518 Views
  • 3 replies
  • 11 likes

Solved!! Android Auto not showing spotify

PlanPremiumCountryUnited Kingdom DeviceOnePlus 6tOperating System(Android Pie) My Question or IssueHello all, So got a new phone today to replace my Nokia 8 Sirocco, which was running Android pie, with a OnePlus 6t running Android Pie. I can't for th...

Casual Listener

  Plan Premium Country United Kingdom  Device OnePlus 6t Operating System (Android Pie)   My Question or Issue Hello all,   So got a new phone today to replace my Nok...

dt_w-2wg2zc4q

Casual Listener

6164 Views

1 replies

0 likes

Android 9
Android Auto.
OnePlus 6t
  • 6164 Views
  • 1 replies
  • 0 likes

Shuffle all songs gone?

Since the (or a) update, the possibilty to shuffle all songs seems gone?Is this coming back, or am i overlooking something? thnx! david Spotifiy PremiumNetherlandsSamsung Galaxy s7

Visitor

Since the (or a) update, the possibilty to shuffle all songs seems gone? Is this coming back, or am i overlooking something?   thnx!   david     Spotifiy Premium Netherla...

523 Views

0 replies

1 likes

  • 523 Views
  • 0 replies
  • 1 likes

In-Playlist search/find doesn't work when song has focus

PlanPremiumCountryIE / UK DeviceDesktopOperating SystemWindows 10 My Question or IssueWhen searching for a song within a playlist (Ctrl + F) you can normally search for a song within a playlist, which is a useful feature for large playlists. However,...

Regular

Plan Premium Country IE / UK   Device Desktop Operating System Windows 10   My Question or Issue When searching for a song within a playlist (Ctrl + F) you can normally search fo...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Hudl 2 - latest Spotify version won't open

About a month ago the Spotify app on my Hudl 2 Android tablet stopped working. I've tried updated to the latest version on the Google Play Store but that did not resolve the situation. What happens is when the app opens it gets stuck loading. The goo...

Regular

About a month ago the Spotify app on my Hudl 2 Android tablet stopped working. I've tried updated to the latest version on the Google Play Store but that did not resolve the situation. What happens i...

jimdriver2

Regular

1985 Views

3 replies

2 likes

  • 1985 Views
  • 3 replies
  • 2 likes

data plan

PlanPremiumCountrynetherlands/spainDevice(Samsung Galaxy Note 8Operating System(Android Oreo.) My Question or IssueYesterday, while on holiday, i updated the app using WiFi. however when leaving the WiFi spot the spotify app changed to the dataplan a...

Casual Listener

  Plan Premium Country netherlands/spain Device (Samsung Galaxy Note 8 Operating System (Android Oreo.)   My Question or Issue Yesterday, while on holiday, i updated the app...

udo22

Casual Listener

599 Views

1 replies

0 likes

data usage
  • 599 Views
  • 1 replies
  • 0 likes

Sort playlist

PlanFree/PremiumCountryUsDevice lg g6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueYour instructions for sorting and filtering playlist does not work. When I sel...

Visitor

Plan Free/Premium Country Us Device lg g6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Misbihaving Lock Screen Controls and "Ghostcasting"

So I 've been using Spotify Premium on my thirsty Galaxy S3 Neo (Android 4.4.2) for about a year. About 2/3 months ago a strange event occurred occasionally when trying to manipulate my music trough the lock screen or the buttons on my headset. Pausi...

Visitor

So I 've been using Spotify Premium on my thirsty Galaxy S3 Neo (Android 4.4.2) for about a year. About 2/3 months ago a strange event occurred occasionally when trying to manipulate my music trough ...

458 Views

0 replies

1 likes

  • 458 Views
  • 0 replies
  • 1 likes

Playlist Geral

Após a atualização não tenho mais a playlist com todas as músicas.Temos a playlist "curtidas", mas nela não aparece as músicas salvas diretamente nos álbuns. PlanPremiumCountryBrasilDeviceJ7 NxtOperating SystemAndroid Pie

Casual Listener

Após a atualização não tenho mais a playlist com todas as músicas. Temos a playlist "curtidas", mas nela não aparece as músicas salvas diretamente nos álbuns.   Plan Premium Country Brasil...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Display Podcast List At Last Listened To Episode

Hi All,I am listening to podcasts through Spotify on my Android phone, and when I open up one of th epodcasts I listen to, the episode listing will automatically display where I was last up to. For example if I last listened to opisode #55, it displa...

Regular

Hi All, I am listening to podcasts through Spotify on my Android phone, and when I open up one of th epodcasts I listen to, the episode listing will automatically display where I was last up to. For...

852 Views

0 replies

3 likes

  • 852 Views
  • 0 replies
  • 3 likes

Spotify does not load on Fossil Q Explorist

PlanPremiumCountrySwedenOperating SystemWear Os My Question or IssueHi!When I start Spotify on my Fossil watch the Spotify-logo turns up on screen with the green circle rotating on screen but then my screen just turns off. Any suggestions on a soluti...

Casual Listener

Plan Premium Country Sweden Operating System Wear Os   My Question or Issue Hi! When I start Spotify on my Fossil watch the Spotify-logo turns up on screen with the green circle rotatin...

691 Views

0 replies

1 likes

WearOS
  • 691 Views
  • 0 replies
  • 1 likes

Do the guys in charge of Spotify have brain damage????

Spotify used to have a very good web player. It was well featured and basically meant you really didn't need to install their software on your computer, but about 2 years ago they realised that their web player is too good and they LITERALLY wricked ...

Newbie

Spotify used to have a very good web player. It was well featured and basically meant you really didn't need to install their software on your computer, but about 2 years ago they realised that their...

397 Views

0 replies

1 likes

  • 397 Views
  • 0 replies
  • 1 likes

Spotify often stops playing in Spotify Connect, saying "Press Play"

My Question or Issue (NL) Recently I bought 2 digital tuners (TechniSat 101 IR) in my house on the same network (XS4ALL/VDSL), with Spotify Connect built in. On my Samsung Galaxy S9 (Android 9) and my wifes' S10 I have installed the apps Technisat Co...

Visitor

    My Question or Issue (NL)   Recently I bought 2 digital tuners (TechniSat 101 IR) in my house on the same network (XS4ALL/VDSL), with Spotify Connect built in. On my Samsung Ga...

999 Views

0 replies

0 likes

Spotify connect radio fix
Technisat
  • 999 Views
  • 0 replies
  • 0 likes

Spotify won't connect on Mobile Data

PlanPremiumCountryUSADeviceAndroid X chargeOperating SystemAndroid Nougat My Question or IssueAs of about 3 or 4 months ago my spotify on Android will no longer play on mobile data. It tries to connect but then either says it's offline or gets stuck ...

Casual Listener

Plan Premium Country USA Device Android X charge Operating System Android Nougat   My Question or Issue As of about 3 or 4 months ago my spotify on Android will no longer play on mobil...

Alecbirds

Casual Listener

778 Views

2 replies

1 likes

  • 778 Views
  • 2 replies
  • 1 likes

Spotify auto skipping to next track and automatically un pausing

PlanFamilyCountryUKDevice Samsung Galaxy 9Operating SystemAndroid 9 My Question or IssueMy Spotify app is automatically skipping to the next track after about 30 seconds. Also when on pause it automatically restarts without me pressing play. I have d...

Casual Listener

Plan Family Country UK Device  Samsung Galaxy 9 Operating System Android 9   My Question or Issue My Spotify app is automatically skipping to the next track after about 30 seconds...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

Keep Podcast Episode List At Last Listened To Episode

Hi All, I have a Google Pixel 3a XL running Android that I need some advice with. There is one podcast I listen to that when I open up the podcast episode list, Spotify will automaticaly display down the list of episodes to the last episode I listen ...

Regular

Hi All,   I have a Google Pixel 3a XL running Android that I need some advice with.    There is one podcast I listen to that when I open up the podcast episode list, Spotify will a...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Copy ofline cache to another device

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan: PremiumCountry: N/A Devices: Samsung's & unknown Android-based car head-unitOperating System: Android My Question or Issue: I'...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan: Premium Country: N/A   Devices: Samsung's & unknown Android-b...

566 Views

0 replies

0 likes

  • 566 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Recommended Concerts in Wrong City

For some reason all of my recommended concerts are located in or around Houston, TX but I'm in Atlanta, GA. Suggestions used to be for Atlanta and the only time I was in Houston was a few months ago for 3 days. Any thoughts?

Newbie

For some reason all of my recommended concerts are located in or around Houston, TX but I'm in Atlanta, GA. Suggestions used to be for Atlanta and the only time I was in Houston was a few months ago ...

soundswarm

Regular

7966 Views

5 replies

0 likes

  • 7966 Views
  • 5 replies
  • 0 likes

Car controls not working properly

PlanPremiumCountryUnited KingdomDeviceOneplus 3TOperating SystemAndroid Pie (OxygenOS 9.0.4) My Question or IssueFor the life of me I can't get my car controls to work any more - or at least not reliably. The only way Spotify reacts to the car contro...

Newbie

  Plan Premium Country United Kingdom Device Oneplus 3T Operating System Android Pie (OxygenOS 9.0.4)   My Question or Issue For the life of me I can't get my car controls to wor...

839 Views

0 replies

0 likes

bluetooth
Car
Car Controls
  • 839 Views
  • 0 replies
  • 0 likes

Lockscreen Art

Spotify PremiumCanada DeviceAnrdoidOperating SystemAndroid 8.1.0 My Question or Issue:I have found some answers on how to remove the album art from a device's lockscreen but I am actually wondering how can I enable this feature. I know I had it on on...

Visitor

Spotify Premium Canada   Device Anrdoid Operating System Android 8.1.0   My Question or Issue: I have found some answers on how to remove the album art from a device's lockscreen b...

730 Views

0 replies

1 likes

  • 730 Views
  • 0 replies
  • 1 likes