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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111281 Views

26 replies

3 likes

  • 111281 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223844 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223844 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581083 Views

79 replies

3 likes

  • 581083 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478399 Views

577 replies

40 likes

Account
Free
  • 478399 Views
  • 577 replies
  • 40 likes

Playlist takes me to the track's view

PlanPremium CountryPolandDeviceGalaxy S9Operating SystemAndroid Pie - One UI My Question or IssueHi guys, I've recorded a quick video so you know what I'm talking about.0:00 through 0:15 - I access a playlist, pick a song from the playlist, and it ta...

Regular

Plan Premium  Country Poland Device Galaxy S9 Operating System Android Pie - One UI   My Question or Issue Hi guys, I've recorded a quick video so you know what I'm talking about....

Rene01

Community Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cutting out/Stuttering on Bluetooth

PlanPremiumCountryUK DeviceSamsung S8Operating SystemAndroid My Question or IssueNever had this before but suddenly completely unable to use my Bluetooth speakers. Spotify will freeze/sutter for a few seconds every few seconds, tried charging the spe...

Visitor

Plan Premium Country UK   Device Samsung S8 Operating System Android   My Question or Issue Never had this before but suddenly completely unable to use my Bluetooth speakers. Spo...

Peter

Spotify Legend

6450 Views

3 replies

1 likes

  • 6450 Views
  • 3 replies
  • 1 likes

Old Library View

PlanPremiumCountryMexicoDeviceHuawei P10 PlusOperating SystemAndroid PieMy Question or IssueSince i hate the new library view.Can someone tell me What was the LAST version using the previous library view so i can downgrade please

Regular

Plan Premium Country Mexico Device Huawei P10 Plus Operating System Android Pie My Question or Issue Since i hate the new library view. Can someone tell me What was the LAST version using t...

roastedcashews

Casual Listener

2234 Views

11 replies

1 likes

  • 2234 Views
  • 11 replies
  • 1 likes

Playlists ive never played or heard about keeps shows up in my Homescreen

Spotify, u may have been the best music up, but your update will make u dissapear. why in the world, with all the playing songs problems we r experiencing, it keeps show me songs and playlists i never wanted to hear songs from...??? my premiun accoun...

Gig Goer

Spotify, u may have been the best music up, but your update will make u dissapear.   why in the world, with all the playing songs problems we r experiencing, it keeps show me songs and playlis...

ceanneidigh

Visitor

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Podcast Episode List Issues

Hi all,Is there a way of when you open a podcast episode list, it will display at the last episode you listened to? Right now, when I open a podcast, it will sho9w the latest episode that has been posted by the podcaster. Then I have to scroll down t...

Regular

Hi all, Is there a way of when you open a podcast episode list, it will display at the last episode you listened to? Right now, when I open a podcast, it will sho9w the latest episode that has been ...

Potzki75

Regular

847 Views

2 replies

0 likes

  • 847 Views
  • 2 replies
  • 0 likes

Superuser Contribution About why some songs might not be allowed in certain countries

PlanPremiumCountrySGDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueWhy are some somg that i would want to seach for not available??? Is it beacuae it is country restriced or is it that they do not have the song as i am dissapointed...

Casual Listener

Plan Premium Country SG Device Samsung Galaxy 8 Operating System Android   My Question or Issue Why are some somg that i would want to seach for not available??? Is it beacuae it is co...

user-removed

Not applicable

1376 Views

4 replies

0 likes

  • 1376 Views
  • 4 replies
  • 0 likes

UI Freezes when browsing Albums section

PlanPremiumCountryPhilippinesDeviceREDMI Note 7Operating SystemAndroid 9 Pie My Question or IssueThe UI freezes when I go and view and album in the Albums section of my Library in the new Spotify UI. Only workaround for me is to go to the Now Plying ...

Visitor

Plan Premium Country Philippines Device REDMI Note 7 Operating System Android 9 Pie   My Question or Issue The UI freezes when I go and view and album in the Albums section of my Libra...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Solved!! Cannot login to the Android app

Plan: FreeCountry: US Device: Moto X4Operating System: Android 9 My Question or Issue I cannot login to the Android app, either through Facebook or through email/password. It used to work fine until yesterday. I cam still log-in fine on the web and i...

Regular

Plan: Free Country: US   Device: Moto X4 Operating System: Android 9     My Question or Issue   I cannot login to the Android app, either through Facebook or through...

eladts

Regular

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Google Smart Lock is blocking my Spotify app in my smartphone

Since yesterday when I try to acess Spotify in my smartphone (Galaxy S8) the app opens in a constant loop and I can't use it. At the bottom of the screen appears a blue banner with an email logo (an envelop) and "Google Smart Lock" written in it. I h...

Visitor

Since yesterday when I try to acess Spotify in my smartphone (Galaxy S8) the app opens in a constant loop and I can't use it. At the bottom of the screen appears a blue banner with an email logo (an ...

2153 Views

0 replies

0 likes

Connect
Mobile
  • 2153 Views
  • 0 replies
  • 0 likes

Gapless keeps turning off after a while

I noticed that Gapless keeps reverting back to off after I turn it on after a while. Is this a system glitch? I also have Crossfade on, could it be because of that? Were they not supposed to be used the same time? 0I have free subscription an a Vivo ...

Newbie

I noticed that Gapless keeps reverting back to off after I turn it on after a while. Is this a system glitch? I also have Crossfade on, could it be because of that? Were they not supposed to be used ...

lubos

Roadie

1483 Views

1 replies

0 likes

  • 1483 Views
  • 1 replies
  • 0 likes

Song radio wont load

PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid version 8.0 My Question or IssueWhen I press "Go to Song Radio" after selecting a song, its radio page does not appear. It just stays loading forever.

Regular

Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android version 8.0   My Question or Issue When I press "Go to Song Radio" after selecting a song, its radio page doe...

546 Views

0 replies

6 likes

  • 546 Views
  • 0 replies
  • 6 likes

sd card

PlanFree/PremiumCountryCanadaDeviceSamsung Galaxy S9Operating SystemAndroid My Question or Issuehello i install a sd card on my samsung galaxy s9 and on my setting i am able to change the destination of storage from internal to my sd card but when i ...

Newbie

Plan Free/Premium Country Canada Device Samsung Galaxy S9 Operating System Android   My Question or Issue hello i install a sd card on my samsung galaxy s9 and on my setting i am able ...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

App crashes when phone connects to WiFi

PlanPremiumCountryCanadaDeviceSamsung Galaxy S4Operating SystemAndroid 5.0.1My Question or IssueSometime around July 7-13, my Spotify app started crashing whenever my phone connects to WiFi. I can play a downloaded album offline, but if I enter a WiF...

Regular

Plan Premium Country Canada Device Samsung Galaxy S4 Operating System Android 5.0.1 My Question or Issue Sometime around July 7-13, my Spotify app started crashing whenever my phone connects...

2184 Views

0 replies

4 likes

  • 2184 Views
  • 0 replies
  • 4 likes

How to save downloads to sd card

PlanFree/Premium : PremiumCountry: canada Device : LG K4 smart phone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System : android 6.0.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI Have an sd card in my phone, i would ...

Roadie

Plan Free/Premium : Premium Country: canada   Device : LG K4 smart phone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System : android 6.0.1 (iOS 10, Android Oreo, W...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

URI de ma playlist

Bonjour. J'aimerai savoir L'URI de ma playlist à partir de l'URL. Si quelqu'un pourrait m'aider s'il-vous plaît.L' URL : https://open.spotify.com/user/m7odt4n99of1gg7cobonte94j/playlist/3knyouzowzCvomEkZGT0uC?si=3zW8UR98Qn-_onHJWChFUACordialement

Casual Listener

Bonjour. J'aimerai savoir L'URI de ma playlist à partir de l'URL. Si quelqu'un pourrait m'aider s'il-vous plaît. L' URL : https://open.spotify.com/user/m7odt4n99of1gg7cobonte94j/playlist/3knyouzowzC...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

Playlists aren't working?

Hi. I love spotify a lot, but I am having a problem with the playlists I have made. I am a premium user, on my android, and I live in the U.S. Everytime I tried to listen to my personal playlists, a screen pops up saying, that something went wrong an...

Visitor

Hi. I love spotify a lot, but I am having a problem with the playlists I have made. I am a premium user, on my android, and I live in the U.S. Everytime I tried to listen to my personal playlists, a ...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Android 9 on pixel 3xl, heart button but no dislike?

PlanPremiumCountryUSADeviceGoogle pixel 3 XLOperating SystemAndroid 9 My Question or IssueWhen playing a song or artist radio I am able to see the heart icon, but the dislike icon is nowhere to be found. I would really like to be able to fine tune th...

Visitor

  Plan Premium Country USA Device Google pixel 3 XL Operating System Android 9   My Question or Issue When playing a song or artist radio I am able to see the heart icon, but the...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloads won't play in poor\weak data areas

I have numerous songs and podcasts downloaded to my phone for offline use. Whenever I'm driving in poor data areas Spotify won't play my downloads and even has issues opening the app and showing my playlists/podcasts. If I'm already listening when pa...

Casual Listener

I have numerous songs and podcasts downloaded to my phone for offline use. Whenever I'm driving in poor data areas Spotify won't play my downloads and even has issues opening the app and showing my p...

Katerina

Spotify Legend

5316 Views

5 replies

1 likes

  • 5316 Views
  • 5 replies
  • 1 likes

Can't download from Google PM

PlanFreeCountryVietnamDeviceSamsung Galaxy 10Operating System My Question or IssueHey, guys. I use Spotify Web all the time, yesterday I tried to download app from GPM just to look at it, hmm, I see red and - not available in your country. What?I liv...

Casual Listener

Plan Free Country Vietnam Device Samsung Galaxy 10 Operating System   My Question or Issue Hey, guys. I use Spotify Web all the time, yesterday I tried to download app from GPM jus...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

How can I check how mang songs are in my playlists

Since the latest update the number of songs in each playlist is no longer displayed on the playlist page. I'd really like to know how many songs are in each of my playlists and I was wondering if there was still a way to find this information on mobi...

Newbie

Since the latest update the number of songs in each playlist is no longer displayed on the playlist page. I'd really like to know how many songs are in each of my playlists and I was wondering if the...

556 Views

0 replies

1 likes

  • 556 Views
  • 0 replies
  • 1 likes