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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394925 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8397 Views

0 replies

7 likes

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Go to Playlist Radio option no longer available

PlanPremiumCountry USDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI can no longer generate a radio station based on playlists. The option "Go to Playlist Radio" used to appear for every playlist, but I can no longer find a w...

Newbie

Plan Premium Country  US Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue I can no longer generate a radio station based on playlists. The option ...

Bellaewing95

Visitor

9896 Views

3 replies

6 likes

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Manage individual offline songs

PlanPremiumCountryCanadaDeviceHuawei p20 proOperating SystemAndroid 9 My Question or IssueWhere can I see an exclusive list of all downloaded songs, and how do I download and remove individual songs from my library? I've seen answers that say you hav...

Casual Listener

Plan Premium Country Canada Device Huawei p20 pro Operating System Android 9   My Question or Issue Where can I see an exclusive list of all downloaded songs, and how do I download and...

chrismurray

Composer

706 Views

1 replies

0 likes

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Superuser Contribution Spotify opens itself and skips songs without me interacting.

PlanPremiumCountryNetherlandsDeviceSony XZ PremiumOperating SystemAndroid Pie My Question or IssueSince this morning I'm experiencing the following problem: Spotify starts itself and plays a random playlist. While doing that it keeps going to the nex...

Casual Listener

Plan Premium Country Netherlands Device Sony XZ Premium Operating System Android Pie   My Question or Issue Since this morning I'm experiencing the following problem: Spotify starts it...

namyelüs

Casual Listener

1096 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Google clock is now muted

For the last 2 weeks I was getting an error when I tried to use Google Clock to play a song on Spotify. I would get a beeping sound and an error message. The message was along the lines of 'can't connect to local device". Today I noticed an update to...

Newbie

For the last 2 weeks I was getting an error when I tried to use Google Clock to play a song on Spotify. I would get a beeping sound and an error message. The message was along the lines of 'can't con...

Peter

Spotify Legend

966 Views

2 replies

1 likes

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Superuser Contribution Stockage problem

PlanPremiumCountryFranceDeviceSamsung S10+Operating SystemAndroid Pie Hello,I have a very annoying issue everytime the application is updated, or even sometimes when I reboot my phone :- all the songs start dowloading again on my SD card (which is fa...

Newbie

Plan Premium Country France Device Samsung S10+ Operating System Android Pie   Hello, I have a very annoying issue everytime the application is updated, or even sometimes when I reboot...

Peter

Spotify Legend

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
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Superuser Contribution Songs Added to liked playlist being added in a random order?

PlanPremiumCountryu.k.Devicehuwawei p20 proOperating Systemandroid My Question or Issuenot happy with the new things that have happenend with spotify recently but hey it is what it is and i can work around most of it. However one thing i feel is a ma...

Casual Listener

  Plan Premium Country u.k. Device huwawei p20 pro Operating System android    My Question or Issue not happy with the new things that have happenend with spotify recently b...

rcmonkey

Casual Listener

1118 Views

2 replies

0 likes

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Superuser Contribution New 2019 Update

I have an Android and just got the 2019 update. I have 2 main issues with it.1- Where are my songs?! I want all of my downloaded content in ONE place. I do not want to have to choose which playlist I want to listen to. Sometimes I just want to shuffl...

Casual Listener

I have an Android and just got the 2019 update. I have 2 main issues with it. 1- Where are my songs?! I want all of my downloaded content in ONE place. I do not want to have to choose which playlist...

mouldsrichard

Regular

3748 Views

8 replies

4 likes

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  • 8 replies
  • 4 likes

Superuser Contribution Spotify pauses mid song when screen is off, starts playing as soon as I wake it up.

PlanPremiumCountryUSA Devices8+Operating SystemAndroid 9 My Question or IssueI've checked the battery saving settings, I've cleared the cache and data. I've force closed and reopened. I've turned off the setting to shut off Spotify when it's running ...

Casual Listener

Plan Premium Country USA   Device s8+ Operating System Android 9   My Question or Issue I've checked the battery saving settings, I've cleared the cache and data. I've force clos...

Peter

Spotify Legend

733 Views

1 replies

0 likes

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Solved!!Superuser Contribution Default player?

Is there anyway to make Spotify the default player on an Android system? This is of most concern when I'm using the system in conjunction with a bluetooth interface in my car.

Visitor

Is there anyway to make Spotify the default player on an Android system?  This is of most concern when I'm using the system in conjunction with a bluetooth interface in my car.  

Daisy

Spotify Legend

168335 Views

32 replies

47 likes

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  • 32 replies
  • 47 likes

Still the same favourite

PlanPremiumCountryPolandDeviceSamsung Galaxy S7 edgeOperating SystemAndroid 8.0.0 My Question or IssueOn my home page for five months, I see the same "favorite songs" all the time and I do not know how to change them. I heard some of them once, I did...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S7 edge Operating System Android 8.0.0   My Question or Issue On my home page for five months, I see the same "favorite songs" all the...

426 Views

0 replies

0 likes

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List of Performers / Favourite Performers problem

Hi I've had issue with my Performers List. Some of them work fine - when clicked shows Performer site with Most Popular, Album List and other.But.Some of them (please see atachement) show only a few albums /songs which is very annoying. So, in many c...

Visitor

Hi   I've had issue with my Performers List. Some of them work fine - when clicked shows Performer site with Most Popular, Album List and other. But. Some of them (please see atachement) sho...

327 Views

0 replies

0 likes

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Superuser Contribution Unable to use Spotfy and Hulu app on my old android phone

I have an old android phone and trying to use Hulu and Spotify app on my android phone, I spoke with Hulu Customer Service they said need to upgrade android, I am looking for a solution from Spotify Customer Service Team, Will you help me? Plan Premi...

Newbie

I have an old android phone and trying to use Hulu and Spotify app on my android phone, I spoke with Hulu Customer Service they said need to upgrade android, I am looking for a solution from Spotify ...

Donreff

Visitor

825 Views

2 replies

1 likes

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Solved!!Superuser Contribution Search User Playlists in Spotify Mobile

Hello,I'm wondering why there is no way to search for user playlists on the mobile app. If there is, please tell me how to get there. I downloaded the spotify mobile app to be able to listen to other user's playlists easily. If I can't, I won't be pu...

Newbie

Hello, I'm wondering why there is no way to search for user playlists on the mobile app. If there is, please tell me how to get there. I downloaded the spotify mobile app to be able to listen to oth...

Katerina

Spotify Legend

77121 Views

17 replies

15 likes

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  • 17 replies
  • 15 likes

Superuser Contribution Spotify stops automatically on Galaxy S9

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy 9Operating SystemAndroid 9 My Question or IssueSpotify stops automatically when streaming to Bluetooth speaker / headphones. App is prevented from sleep and I've disabled notifications yet (what is ad...

Newbie

  Plan Premium Country Netherlands Device Samsung Galaxy 9 Operating System Android 9   My Question or Issue Spotify stops automatically when streaming to Bluetooth speaker / hea...

SilviuCristian

Visitor

1625 Views

2 replies

1 likes

bluetooth
playing
stops
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Superuser Contribution Google assistant won't play songs on Spotify

Google assistant won't play songs on spotify, it just says "playing on spotify", then it opens spotify and nothing happens. Telling google to play an album or artist works instantly.Edit: Samsung galaxy A5 2017, android 7.0, Spotify 8.4.37.587 armV7

Newbie

Google assistant won't play songs on spotify, it just says "playing on spotify", then it opens spotify and nothing happens. Telling google to play an album or artist works instantly. Edit: Samsung g...

Daisy

Spotify Legend

51954 Views

47 replies

17 likes

Android
assistant
google
Google Now
NOW
ok google
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Solved!!Superuser Contribution Spotify auto-opens on Samsung S8 (not playing music)

Weird stuff. When I unlock my phone, Spotify opens up automatically. Not playing music, just opens the app. This has also happened when I have answered the phone and also at random when the phone is inactive on my desk. I never listen to Spotify on d...

Casual Listener

Weird stuff. When I unlock my phone, Spotify opens up automatically. Not playing music, just opens the app. This has also happened when I have answered the phone and also at random when the phone is ...

Katerina

Spotify Legend

30735 Views

20 replies

3 likes

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  • 20 replies
  • 3 likes

Spotify Connect not working

PlanPremiumCountrySwedenDeviceSamsung Galaxy S9Operating SystemAndroid version 9 My Question or IssueLately I find that my devices won't simultaneously connect to Spotify.I'm using my S9 and a pc with Windows 10 installed.It use to work fine, but sin...

Casual Listener

Plan Premium Country Sweden Device Samsung Galaxy S9 Operating System Android version 9   My Question or Issue Lately I find that my devices won't simultaneously connect to Spotify. I...

521 Views

0 replies

0 likes

  • 521 Views
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Want to delete Heavy Rotation

PlanPremiumCountry Device Operating System My Question or IssueI want to remove Heavy Rotation list on Spotify Home. Let me know any solutions.

Music Fan

Plan Premium Country   Device   Operating System     My Question or Issue I want to remove Heavy Rotation list on Spotify Home. Let me know any solutions.  

2194 Views

0 replies

2 likes

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Solved!!Superuser Contribution Spotify app for Samsung Gear Fit 2

The Samsung Gear Fit 2 was released 2 weeks ago. All reviews said/showed that it would contain a native spotify app. I´m trying to find that app - but no luck!Can it be that Spotify only releases it into the US samsung Galaxy apps store? I live in Eu...

Regular

The Samsung Gear Fit 2 was released 2 weeks ago. All reviews said/showed that it would contain a native spotify app. I´m trying to find that app - but no luck! Can it be that Spotify only releases i...

Guido

Spotify Legend

150658 Views

219 replies

7 likes

  • 150658 Views
  • 219 replies
  • 7 likes

Having to download songs over and over

My Question or IssueSince the last upgrade to Spotify I keep having to download my library after each time I go off libe. Does anyone know how to stop this?

Visitor

    My Question or Issue Since the last upgrade to Spotify I keep having to download my library after each time I go off libe. Does anyone know how to stop this?

409 Views

0 replies

0 likes

  • 409 Views
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