Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

385720 Views

544 replies

34 likes

Account
Free
  • 385720 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7981 Views

0 replies

7 likes

  • 7981 Views
  • 0 replies
  • 7 likes

Shuffle no longer working after update

My issue When at work, I like to shuffle my saved songs library. With the new update, I'm shuffling my liked songs playlist. After it shuffles for a certain amount of time, it'll stop shuffling and start playing songs newest to oldest. I then have to...

Newbie

My issue   When at work, I like to shuffle my saved songs library. With the new update, I'm shuffling my liked songs playlist.    After it shuffles for a certain amount of time, it...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Shuffle turn off by touching anything

PlanFree/PremiumCountry Netherlands DeviceLG G4Operating SystemAndroid 6.0Spotify version: 8.5.9.737 My Question or IssueOpen library, goto liked songs, start a song, enable shuffle.Test that it working, hit next, it works.Go back start any song, shu...

Regular

Plan Free/Premium Country Netherlands   Device LG G4 Operating System Android 6.0 Spotify version: 8.5.9.737   My Question or Issue Open library, goto liked songs, start a song...

386 Views

0 replies

3 likes

  • 386 Views
  • 0 replies
  • 3 likes

How do I remove thumbnails or increase display density for lists?

My Question or IssueThe new android mobile UI is really low density with big album thumbnails in album list view. I want high density information; a list of albums and artists with more stuff fittting on a single page. Is there a setting for this, or...

Newbie

My Question or Issue The new android mobile UI is really low density with big album thumbnails in album list view.    I want high density information; a list of albums and artists with m...

673 Views

0 replies

0 likes

  • 673 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android app car bluetooth buggy

PlanPremiumCountryUSA DeviceOnePlus 6TOperating SystemOxygenOS version 9.0.11Android version 9 I'm having several issues with the android app not working properly. The steering wheel controls stop working. The behavior is sporatic and seems to be the...

Newbie

Plan Premium Country USA   Device OnePlus 6T Operating System OxygenOS version 9.0.11 Android version 9   I'm having several issues with the android app not working properly. The...

aesop1971

Newbie

1060 Views

2 replies

0 likes

  • 1060 Views
  • 2 replies
  • 0 likes

Bug Report: App crashes intermittently when pressing "record" on camera

Country: USPremium PlanDevice: LG V30Spotify Version: 8.5.10.774Android Version: 8.0.0 My Question or Issue:I usually record myself at the gym while listening to music. I know that if I press "record" on the default Android Camera app, I have to pull...

Newbie

Country: US Premium Plan Device: LG V30 Spotify Version: 8.5.10.774 Android Version: 8.0.0   My Question or Issue: I usually record myself at the gym while listening to music. I know that...

479 Views

0 replies

3 likes

  • 479 Views
  • 0 replies
  • 3 likes

Can't control volume for bluetooth devices

Hello, I have a Samsung Galaxy S8 with a Spotify Premium account and until yesterday I was able to connect to bluetooth devices and adjust the volume of the music via the volume buttons on the phone. Overnight, it looks like Spotify updated and now I...

Newbie

Hello,   I have a Samsung Galaxy S8 with a Spotify Premium account and until yesterday I was able to connect to bluetooth devices and adjust the volume of the music via the volume buttons on t...

979 Views

0 replies

0 likes

settings
  • 979 Views
  • 0 replies
  • 0 likes

Discover weekly is not there

PlanPremiumCountryIndiaDeviceOnePlus 5Operating SystemAndroid Pie My Question or IssueIt's been 3 months since i am using Spotify. I didn't get any weekly playlist yet. I listen music on Spotify almost daily. And on daily mixes even after disliking s...

Regular

Plan Premium Country India Device OnePlus 5 Operating System Android Pie   My Question or Issue It's been 3 months since i am using Spotify. I didn't get any weekly playlist yet. I lis...

402 Views

0 replies

1 likes

  • 402 Views
  • 0 replies
  • 1 likes

Solved!! Problem to filter albums on the library after update 8.5.9.737

PlanPremiumCountryBrazilDeviceSony Xperia XOperating SystemAndroid 8.0.0My Question or Issue The "filter" option appears, but nothing happens when I click (the screenis fine)

Casual Listener

Plan Premium Country Brazil Device Sony Xperia X Operating System Android 8.0.0 My Question or Issue  The "filter" option appears, but nothing happens when I click (the screen is fine)

Bittencourt

Spotify Star

862 Views

5 replies

0 likes

  • 862 Views
  • 5 replies
  • 0 likes

Can't download playlists suddenly

PlanPremiumCountryUKDeviceSamsung S10Operating SystemAndroid Oreo My Question or IssueThis is something that's just started happening. On my phone (Samsung S10) if I try to download a playlist I just get a message "You discovered a Premium Feature! G...

Newbie

Plan Premium Country UK Device Samsung S10 Operating System Android Oreo   My Question or Issue This is something that's just started happening.  On my phone (Samsung S10) if...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Downloaded playlists internal storage only

PlanPremiumCountry DeviceMotorola G5SPlusOperating SystemAndroid 8.1My Question or IssueDownloaded playlists are no longer being saved to my 64GB SD card, even when there is 50Gb available space. It instead is filling up my internal storage which has...

Casual Listener

Plan Premium Country   Device Motorola G5SPlus Operating System Android 8.1 My Question or Issue Downloaded playlists are no longer being saved to my 64GB SD card, even when there is 50...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Solved!! Spotify plays some playlist I never listened to

PlanPremiumCountry DeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueToday spotify started acting weird. It forcefully plays some "Guitarist1900" playlist i never listened to. When I pause it, it starts again by itself. When I st...

Regular

Plan Premium Country   Device Samsung Galaxy Note 8 Operating System Android   My Question or Issue Today spotify started acting weird. It forcefully plays some "Guitarist1900" pl...

spirki

Gig Goer

940 Views

5 replies

1 likes

  • 940 Views
  • 5 replies
  • 1 likes

Music constantly stops on Android and connection to chromecast is lost

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S9 Kernel 4.9.59-15776989 Operating SystemAndroid My Question or IssueWhen my music is playing while my phone is connected to my Bluetooth headset, it constantly stopt the music and I have to restart it. ...

Visitor

Plan Premium Country Belgium Device Samsung Galaxy S9 Kernel 4.9.59-15776989   Operating System Android    My Question or Issue When my music is playing while my phone is co...

1264 Views

0 replies

0 likes

Android
bluetooth
music stops
  • 1264 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unavailability to disable offline mode in Android

PlanPremium CountryPoland DeviceHuawei P20 LiteOperating SystemAndroid My Question or Issue: I'm unable to deactivate offline mode in my phone, so it's impossible to be online in order to try to play other songs, as well as trying to download or add ...

Casual Listener

Plan Premium   Country Poland   Device Huawei P20 Lite Operating System Android    My Question or Issue:   I'm unable to deactivate offline mode in my phone, so ...

Peter

Spotify Legend

718 Views

3 replies

0 likes

  • 718 Views
  • 3 replies
  • 0 likes

App is crushing when i try to open albums tab.

PlanPremiumDeviceZiaomi redmi 3 proOperating SystemAndroid 5.1.1 Lollipop My Question or IssueApp is crushing when i try to open albums tab.Reinstal did not help.

Newbie

Plan Premium Device Ziaomi redmi 3 pro Operating System Android 5.1.1 Lollipop   My Question or Issue App is crushing when i try to open albums tab. Reinstal did not help.  

315 Views

0 replies

1 likes

  • 315 Views
  • 0 replies
  • 1 likes

Spotify Codes not working

I have updated my Spotify to the newest version just today and the camera scanner for the spotify codes still isnt showing upPlanPremiumCountryAustraliaDeviceSamsung J3 2016Operating SystemAndroid

Newbie

I have updated my Spotify to the newest version just today and the camera scanner for the spotify codes still isnt showing up Plan Premium Country Australia Device Samsung J3 2016 Operating Sy...

905 Views

0 replies

0 likes

  • 905 Views
  • 0 replies
  • 0 likes

Multiple Ad Issues

Plan - FreeCountry - CanadaDevice - Moto g4Operating System - Android 7.1.x?My Question or Issue Over the last week I've experience an extreme uptick in ad irregularities. - 3 to 4 non video ads playing in a row- Multiple non-video ads every 10 minut...

Visitor

  Plan - Free Country - Canada Device - Moto g4 Operating System - Android 7.1.x? My Question or Issue   Over the last week I've experience an extreme uptick in ad irr...

user-removed

Not applicable

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

All Songs in Library

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueWhat happened to the list of all songs in your library? How can I access that on the app?

Regular

Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue What happened to the list of all songs in your library? How can I access that...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

ajuda

PlanPremiumCountryBrasilDeviceASUS Zenfone 3Operating SystemAndroid Oreo My Question or Issuedepois que assinei o plano premium, sumiu a opção resumida do player qdo o aparelho está em espera. Antes no free aparecia no topo da tela um pequeno icone d...

Casual Listener

Plan Premium Country Brasil Device ASUS Zenfone 3 Operating System Android Oreo   My Question or Issue depois que assinei o plano premium, sumiu a opção resumida do player qdo o a...

Bittencourt

Spotify Star

819 Views

3 replies

0 likes

  • 819 Views
  • 3 replies
  • 0 likes

songs not visible on artist page

PlanPremiumCountryFinlandDeviceHuawei Honor 7Operating SystemAndroid I usually listen to my music either through the full songs list or the artist pages in my library. The former still works just fine, but for some reason the artist page no longer sh...

Casual Listener

  Plan Premium Country Finland Device Huawei Honor 7 Operating System Android     I usually listen to my music either through the full songs list or the artist pages in my l...

911 Views

0 replies

0 likes

  • 911 Views
  • 0 replies
  • 0 likes

[Android Auto] Discover Weekly plays songs that I've disliked on Windows/Android

PlanPremiumCountryCanadaDeviceAndroid Auto (Golf 2019) My Question or IssueOn my Windows Spotify app or my Android spotify app, my discover weekly only plays songs that haven't been disliked. However, on my Android Auto, my discover weekly will play ...

Newbie

Plan Premium Country Canada Device Android Auto (Golf 2019)   My Question or Issue On my Windows Spotify app or my Android spotify app, my discover weekly only plays songs that have...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes