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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution Unable to sync local files to Huawei p20 pro

I recently got a Huawei p20 pro, and for some reason, I am unable to download local files from my desktop. I have spotify.exe unblocked in the firewall, and it worked previously on my Moto g4, so I'm at a loss as to what else to do

Visitor

I recently got a Huawei p20 pro, and for some reason, I am unable to download local files from my desktop. I have spotify.exe unblocked in the firewall, and it worked previously on my Moto g4, so I'm...

Peter

Spotify Legend

744 Views

1 replies

0 likes

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Superuser Contribution Daily Mix playlists don't work in App

I have a Family plan account in the USA. I use a Pixel 2XL running Android 9. My desktop is a PC running Windows 7 Pro 64 bit.My Question or IssueThe Spotify App will not retrieve, display or play any of my Daily Mix playlists on my mobile phone. Whe...

Newbie

I have a Family plan account in the USA.  I use a Pixel 2XL running Android 9.  My desktop is a PC running Windows 7 Pro 64 bit. My Question or Issue The Spotify App will not retrieve, di...

Peter

Spotify Legend

1556 Views

1 replies

2 likes

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Superuser Contribution Interface's poor quality on Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy A8 2018Operating SystemAndroid Pie My Question or IssueSince Spotify got its new design on the now playing tab the color background behind the album's cover started to have very poor quality. The rendering...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy A8 2018 Operating System Android Pie   My Question or Issue Since Spotify got its new design on the now playing tab the color backgrou...

Peter

Spotify Legend

928 Views

1 replies

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Superuser Contribution All Playlist shuffle on android! NEED HELP🙏🙏

How can I shuffle and play all the playlists in my library at once, rather than shuffling each playlists interiorly?DEVICE:- Samsung galaxy S7edge ANDROID:- Version OREOMODEL:- release year 2017Rest is fine.

Newbie

               How can I shuffle and play all the playlists in my library at once, rather than shuffling each playlists interiorly? DEVICE:-  Samsung ga...

Peter

Spotify Legend

1280 Views

1 replies

0 likes

Full library Shuffle in Android
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Superuser Contribution How do I disable auto shuffle?

Hey,I'm using a Spotify Premium account on my android device. Every time I try to play an album on the app it automatically chooses to use shuffle.I know that I need to avoid clicking the big 'Shuffle Play' button and press on a specific song on the ...

Newbie

Hey, I'm using a Spotify Premium account on my android device.   Every time I try to play an album on the app it automatically chooses to use shuffle. I know that I need to avoid clicking th...

rdeforest

Regular

81688 Views

106 replies

31 likes

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Superuser Contribution Spotify autoplay issues

PlanPremiumCountryUkDeviceSamsung Galaxy 8 My Question or IssueIssue 1 - spotify will load by itself and start playing music which I have never heard of/listened to before. I will close this and a few minutes later it will restart Issue 2 - on occasi...

Casual Listener

  Plan Premium Country Uk Device Samsung Galaxy 8   My Question or Issue Issue 1 - spotify will load by itself and start playing music which I have never heard of/listened to befor...

Viningr05

Casual Listener

735 Views

2 replies

1 likes

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Superuser Contribution Automatic open, connect (car) and continue playlist

Hey all,Is there any way to make Spotify automatically connect to my car and continue playing a playlist I was previously hearing?At the moment I always need to manually open Spotify, choose the car and then chose a playlist.I usually end up hearing ...

Newbie

Hey all, Is there any way to make Spotify automatically connect to my car and continue playing a playlist I was previously hearing? At the moment I always need to manually open Spotify, choose the ...

Guido

Spotify Legend

625 Views

1 replies

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Superuser Contribution Help

After update cant figure out how to get my album art back is there something in the settings to change or am I outta luck? It's too small!

Casual Listener

After update cant figure out how to get my album art back is there something in the settings to change or am I outta luck? It's too small!

Guido

Spotify Legend

918 Views

5 replies

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Superuser Contribution Bluetooth car issue

Hi all, I have a problem with Spotify while I'm using my Note 9 with Bluetooth car. When I connect my phone to car's Bluetooth, I can only listen downloaded tracks because my internet connection stops working and can't find some other tracks (not dow...

Casual Listener

Hi all, I have a problem with Spotify while I'm using my Note 9 with Bluetooth car. When I connect my phone to car's Bluetooth, I can only listen downloaded tracks because my internet connection stop...

Carl46

Casual Listener

1418 Views

5 replies

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What does this icon mean??

I've only seen this icon in the album 'Heathers:The Musical'. But seriously what does it mean?

Newbie

I've only seen this icon in the album 'Heathers:The Musical'. But seriously what does it mean?

Bittencourt

Spotify Star

1082 Views

2 replies

0 likes

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Superuser Contribution Arquivos locais

Não consigo baixar as músicas que estão na minha playlists de arquivos locais, já tentei alguns tópicos aqui e não consigo baixar, fica só em aguardando donwload.PlanPremiumCountryBrazilDeviceZenfone (ZE552KL)Operating SystemAndroid My Question or Is...

Casual Listener

Não consigo baixar as músicas que estão na minha playlists de arquivos locais, já tentei alguns tópicos aqui e não consigo baixar, fica só em aguardando donwload. Plan Premium Country Brazil Dev...

andrade

Visitor

10135 Views

14 replies

0 likes

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Superuser Contribution How do I stop Spotify autostarting when phone hooks up woth bluetooth

Plan: PremiumCountry: AustraliaDevice Galaxy 10+Operating System: Android Pie (9)My Question or Issue: Everytime I get into my car which syncs bluetooth automatically with my phone, Spotify decides to start, despite the fact that it was not active be...

Casual Listener

Plan: Premium Country: Australia Device Galaxy 10+ Operating System: Android Pie (9) My Question or Issue: Everytime I get into my car which syncs bluetooth automatically with my phone, Spot...

gregjcollings

Casual Listener

1237 Views

2 replies

1 likes

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Superuser Contribution Download Library

PlanStudentCountryAustraliaDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueI used to be able to add music to my library without it automatically downloading. About 2 days ago it started downloading songs as soon as I added to th...

Newbie

Plan Student Country Australia Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue I used to be able to add music to my library without it automatically downloa...

mfoster89

Newbie

1995 Views

2 replies

0 likes

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Superuser Contribution Spotify Connect with Xbox One X Showing the Wrong Song Everywhere

Lately when I'm using Spotify Connect to play music on my Xbox One the song names are all wrong. For example my phone will say it's playing song x, the Xbox will show song y, but the song actually playing is song z. It's a longer playlist and it seem...

Casual Listener

Lately when I'm using Spotify Connect to play music on my Xbox One the song names are all wrong.  For example my phone will say it's playing song x, the Xbox will show song y, but the song actua...

Peter

Spotify Legend

877 Views

1 replies

0 likes

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Superuser Contribution Sometimes Spotify will not play the next song, even with internet. I have to close the app. Help.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ChloeMajeske

Casual Listener

854 Views

2 replies

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Playback Issues - Note 8/Android 9

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Issue I am having faulty, not quite choppy playback issues. I listen to a song and while I do, the music faces a few milliseconds of a kind of pause. The player do...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy Note 8 Operating System Android 9     My Issue   I am having faulty, not quite choppy playback issues. I listen to ...

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why can't I mute or use the "don't play this artist" function?

I'm on the premium plan and play music on a PC laptop as well as a huawei phone. I was so excited when spotify announced the option to mute artists but I'm still not able to. Is this still in testing phase? It was rolled out months ago. As a survivor...

Newbie

I'm on the premium plan and play music on a PC laptop as well as a huawei phone. I was so excited when spotify announced the option to mute artists but I'm still not able to. Is this still in testing...

792 Views

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Superuser Contribution Local files wont download from computer

The local files appear but it isn't downloading to the tablet. I disabled my firewall and I think I am on the same network because spotify connect works and I guess that would mean that i am on the correct network.

Newbie

The local files appear but it isn't downloading to the tablet. I disabled my firewall and I think I am on the same network because spotify connect works and I guess that would mean that i am on the c...

Guido

Spotify Legend

720 Views

1 replies

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Superuser Contribution Keeps switching to play random album

Spotify all of a sudden started playing music from a random album I've never played before. When I switch back, it only playes my chosen song for a few seconds before it plays the random album again. It's the same on my laptop. When I click pause on ...

Newbie

Spotify all of a sudden started playing music from a random album I've never played before. When I switch back, it only playes my chosen song for a few seconds before it plays the random album again....

Ivan

Spotify Legend

5572 Views

6 replies

1 likes

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Superuser Contribution Blocking Unknown Devices?

So I've been using spotify for a long time through my Facebook and in the last month or so I got premium and since I got it some chrome book keeps using my account and listening to random premade playlists using my premium account they don't ever mes...

Newbie

So I've been using spotify for a long time through my Facebook and in the last month or so I got premium and since I got it some chrome book keeps using my account and listening to random premade pla...

Guido

Spotify Legend

714 Views

1 replies

0 likes

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