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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6866 Views

0 replies

7 likes

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Superuser Contribution Blocking Unknown Devices?

So I've been using spotify for a long time through my Facebook and in the last month or so I got premium and since I got it some chrome book keeps using my account and listening to random premade playlists using my premium account they don't ever mes...

Newbie

So I've been using spotify for a long time through my Facebook and in the last month or so I got premium and since I got it some chrome book keeps using my account and listening to random premade pla...

Guido

Spotify Legend

701 Views

1 replies

0 likes

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Superuser Contribution How can I disable Genius behind the lyrics?

PlanPremiumCountrySpainDeviceUmidigi F1Operating SystemAndroid 9 My Question or IssueHow can I disable Genius, behind the lyrics?. I can`t see the option in settings. Thanks.

Casual Listener

Plan Premium Country Spain Device Umidigi F1 Operating System Android 9   My Question or Issue How can I disable Genius, behind the lyrics?. I can`t see the option in settings. Thanks.

Insepulto

Casual Listener

13449 Views

3 replies

2 likes

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  • 3 replies
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Locally Downloaded Songs become unavailable after period of time

Hi Community, So when I download local songs from my PC to Phone via offline downloads on the same network, after a period of time(usually about a week), the songs will become unavailable and I have to redownload them to my phone each time, does anyo...

Newbie

Hi Community,   So when I download local songs from my PC to Phone via offline downloads on the same network, after a period of time(usually about a week), the songs will become unavailable an...

642 Views

0 replies

0 likes

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Superuser Contribution Default playlist name on mobile apps!

Can Spotify please fix this?I am sick of waiting. Please default playlists to "Artist - Album". This is how it defaults on the desktop app, so keep it the same on the mobile app. Why was this functionality changed to begin with? The mobile app used t...

Casual Listener

Can Spotify please fix this? I am sick of waiting.   Please default playlists to "Artist - Album".   This is how it defaults on the desktop app, so keep it the same on the mobile app. ...

Peter

Spotify Legend

1429 Views

3 replies

0 likes

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Superuser Contribution Repeat Issue

Alright so I've been looking through old posts, but I'm still having a serious issue with repeating a song on Spotify, both my Galaxy S10e and my MacBook Air. I've tried it all- clicking the repeat button once, and then twice so it has the little num...

Newbie

Alright so I've been looking through old posts, but I'm still having a serious issue with repeating a song on Spotify, both my Galaxy S10e and my MacBook Air.   I've tried it all- clicking the...

Peter

Spotify Legend

954 Views

1 replies

0 likes

Android
Mac
repeat
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Waze Notification Pixel 2

PlanPremiumCountryUSADeviceGoogle Pixel 2Operating SystemAndroid 9 Hi everyone. I've been having troubles recently with the Waze notification bar staying permanently on my phone's notifications. After a quick Google search, I found that the issue has...

Casual Listener

Plan Premium Country USA Device Google Pixel 2 Operating System Android 9   Hi everyone. I've been having troubles recently with the Waze notification bar staying permanently on my phon...

Migelean

Casual Listener

1477 Views

1 replies

3 likes

Notifications
Waze
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If no one can tell me how to stop the autplaying music "videos" I'm stopping my premium

None of the below information is required. However, the more you provide the easier it will be for us to try and helPlanPremiumDeviceSamsung Galaxy 8 They seriously aren't even videos, just awkward little loops that make me really not want to play ce...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and hel Plan Premium Device Samsung Galaxy 8   They seriously aren't even video...

600 Views

0 replies

0 likes

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Superuser Contribution Songs stop playing, but don't actually pause

PlanPremiumCountryBrazilDeviceSamsung Galaxy S5 NeoOperating SystemAndroid 6.0.1My Question or IssueSo, I use Spotify on a regular basis and this bug is frequent but doesn't happen everyday or everytime. When I'm playing a song, sometimes, it will ra...

Casual Listener

  Plan Premium Country Brazil Device Samsung Galaxy S5 Neo Operating System Android 6.0.1 My Question or Issue So, I use Spotify on a regular basis and this bug is frequent but doesn't...

stormyuk

Music Fan

4691 Views

5 replies

2 likes

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Discover weekly and Release Radar not available in India

PlanPremiumCountryIndiaDeviceRealme 2 ProOperating SystemAndroid OreoMy Question or IssueIt's been awhile since Spotify launched in India but still its most important and best features like Discover Weekly, Release Radar and Stations are not availabl...

Newbie

Plan Premium Country India Device Realme 2 Pro Operating System Android Oreo My Question or Issue It's been awhile since Spotify launched in India but still its most important and best featu...

osornios

Spotify Star

1032 Views

2 replies

4 likes

Discover weekly and Release Radar not available in India
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Superuser Contribution Latest Update is Slow and painful

PlanPremiumCountryUKDeviceSamsung S8, S10 - latest OS. My Question or IssueAs of the latest update the app has become unusable. It's slow to load, music playback cuts out, when opening menus it'll time out and say "please go online". This started on ...

Visitor

Plan Premium Country UK Device Samsung S8, S10 - latest OS.    My Question or Issue As of the latest update the app has become unusable. It's slow to load, music playback cuts out, ...

Guido

Spotify Legend

1117 Views

1 replies

2 likes

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  • 1 replies
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Superuser Contribution Spotify stops playing

This happens when I'm just listening to music without using the phone As soon as it cuts out and I press the power button or even the volume button it plays again Currently not using power saver option, optimize and battery saver is turned off for sp...

Newbie

This happens when I'm just listening to music without using the phone As soon as it cuts out and I press the power button or even the volume button it plays again Currently not using power saver opti...

Guido

Spotify Legend

830 Views

1 replies

0 likes

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Superuser Contribution Playing a long playlist, and not all songs in the playlist get played

Hi, I have Spotify Premium and I have the app on both my windows 10 desktop and android device (One Plus 6), and I have this same problem on both. The issue is that whenever I hit play (not shuffle) on a very long playlist (~800+ songs at the moment)...

Newbie

Hi, I have Spotify Premium and I have the app on both my windows 10 desktop and android device (One Plus 6), and I have this same problem on both. The issue is that whenever I hit play (not shuffle) ...

1185843786

Casual Listener

3369 Views

5 replies

5 likes

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"Heart" or "Like" option not working on Spotify Radio

I was listening to the Dance/Electronic radio and for some reason When i hit the heart option it gives me an error message and it says "Sorry, we can't improve your station right now. Try again later." I'm not sure if this is a software issue or if i...

Newbie

I was listening to the Dance/Electronic radio and for some reason When i hit the heart option it gives me an error message and it says "Sorry, we can't improve your station right now. Try again later...

872 Views

0 replies

4 likes

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Playing songs in Release Radar and Mix of the Week

Plan: PremiumCountry: GermanyDevice: Moto G PlayOperating System: Android 7.1.1 Since the last update playing songs in those two playlists doesn't work properly any more. I click on the first song and instead another song further down the list starts...

Casual Listener

Plan: Premium Country: Germany Device: Moto G Play Operating System: Android 7.1.1   Since the last update playing songs in those two playlists doesn't work properly any more. I click on th...

587 Views

0 replies

0 likes

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Superuser Contribution How do I enable Top Artists in Spotify for Android?

PlanPremiumCountryIndiaDeviceRedmi Note 5 ProOperating SystemAndroid OreoMy Question or IssueI recently have subscribed for a free premium trial for a month. I've been using Spotify for more than a couple months, yet I can't figure out how to enable ...

Casual Listener

Plan Premium Country India Device Redmi Note 5 Pro Operating System Android Oreo My Question or Issue I recently have subscribed for a free premium trial for a month. I've been using Spotify...

FrozenHearth

Casual Listener

1364 Views

2 replies

0 likes

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Spotify on Android crashes when accessing menu

PlanPremiumCountryPolandDeviceXiaomi Mi5Operating SystemAndroid Pie with LineageOS derivative My Question or IssueApp crashes when tapping menu button and system reports segmentation fault. It started when I reflashed OS, and I tried clearing app dat...

Newbie

  Plan Premium Country Poland Device Xiaomi Mi5 Operating System Android Pie with LineageOS derivative   My Question or Issue App crashes when tapping menu button and system repo...

606 Views

0 replies

1 likes

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Chromecast won't connect

Never had problems over the last couple years. Android on galaxy s8+. When I try to connect to the Chromecast in my wife's living room, it shows up and I select it, the tv shows the spotify logo for about 30 seconds then exits. Factory reset phone, f...

Casual Listener

Never had problems over the last couple years. Android on galaxy s8+.  When I try to connect to the Chromecast in my wife's living room, it shows up and I select it, the tv shows the spotify log...

Silva579

Casual Listener

897 Views

1 replies

0 likes

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Latest Update - Boot loops, song pauses, crashing

After the last update the app has become unusable. It's constantly stuck in the loading screen and when it does load the songs constantly stop intermittently. The app also crashes if I try to access the settings menu. I have tried everything includin...

Casual Listener

After the last update the app has become unusable. It's constantly stuck in the loading screen and when it does load the songs constantly stop intermittently. The app also crashes if I try to access ...

Hkuspc40

Casual Listener

1083 Views

1 replies

1 likes

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Solved!!Superuser Contribution No import button on Android device.

PlanPremiumCountryGermanyDeviceHuawei Mate 20 proOperating SystemAndroid My Question or IssueI don't have the option of importing my own music on my Huawei Mate 20 pro. My friend has a button called " add your own music from this device". I can't fin...

Newbie

  Plan Premium Country Germany Device Huawei Mate 20 pro Operating System Android   My Question or Issue I don't have the option of importing my own music on my Huawei Mate 20 pr...

MafeG

Spotify Legend

2327 Views

5 replies

2 likes

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Spotify Playlist starting with car bluetooth-connection

PlanPremiumCountryGermanyDeviceHuawei P20Operating SystemAndroid My Question or IssueHello, my problem is that my spotify playlist is not starting when the phone is connected with my car. (only when I start the connection again within some minutes, w...

Newbie

Plan Premium Country Germany Device Huawei P20 Operating System Android    My Question or Issue Hello, my problem is that my spotify playlist is not starting when the phone is con...

532 Views

0 replies

0 likes

  • 532 Views
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