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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194941 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194941 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536294 Views

78 replies

3 likes

  • 536294 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440145 Views

565 replies

37 likes

Account
Free
  • 440145 Views
  • 565 replies
  • 37 likes

Library gone, everything moved to non alphabetized suggested list

PlanPremiumCountryUSADeviceGalaxy S7 My Question or IssueMy whole library is gone and everything in it has been moved to a non alphabetized suggested list. How do I recover my library the way it was and why did it change?

Visitor

  Plan Premium Country USA Device Galaxy S7     My Question or Issue My whole library is gone and everything in it has been moved to a non alphabetized suggested list.  ...

bhare

Regular

1503 Views

3 replies

2 likes

alphabetized
  • 1503 Views
  • 3 replies
  • 2 likes

Solved!! Order of different playlists changing

Plan: PremiumCountry: USA Device: Samsung Galaxy S10 My Question or Issue:I don't remember if this happened before the most recent upgrade, but when I play a song on a playlist, spotify pushes that playlist to the top of my list of playlists. I want ...

Newbie

Plan: Premium Country: USA  Device: Samsung Galaxy S10  My Question or Issue: I don't remember if this happened before the most recent upgrade, but when I play a song on a playlist...

DanifC

Composer

1749 Views

1 replies

0 likes

  • 1749 Views
  • 1 replies
  • 0 likes

Links in podcast show notes are broken because of removed space

PlanFreeUK DeviceSamsung Galaxy S20Operating SystemAndroid 9 On the Android app, there is a link in the show notes for this episode:https://open.spotify.com/episode/7nkaQwYYZw2BXIKPc6wRU1However, because all the spaces have been removed, it goes from...

Visitor

Plan Free UK   Device Samsung Galaxy S20 Operating System Android 9   On the Android app, there is a link in the show notes for this episode: https://open.spotify.com/episode/7nka...

835 Views

0 replies

0 likes

  • 835 Views
  • 0 replies
  • 0 likes

Bug/error

Plan: VerizonFree/Premium: FreeCountry: United States Device: Droid Turbo 2Operating System: Android 7.0 My Question or IssueMy issue is when I reopen the apps to check a playlist or look for an artist I get an add that prevents me from accessing my ...

Visitor

Plan: Verizon Free/Premium: Free Country: United States   Device: Droid Turbo 2 Operating System: Android 7.0   My Question or Issue My issue is when I reopen the apps to check a pl...

Billy-J

Spotify Star

703 Views

1 replies

0 likes

label
  • 703 Views
  • 1 replies
  • 0 likes

Cannot download using cellar

PlanPremiumCountryTaiwanDeviceSony Xperia XZ2 CompactOperating SystemAndroid 9 My Question or IssueDownloading using cellar stopped working since like two weeks ago (latest version), and now it'd say "waiting for ..." until WiFi is connected . Toogli...

Regular

Plan Premium Country Taiwan Device Sony Xperia XZ2 Compact Operating System Android 9   My Question or Issue Downloading using cellar stopped working since like two weeks ago (latest v...

Luan

Spotify Star

2988 Views

13 replies

0 likes

  • 2988 Views
  • 13 replies
  • 0 likes

[Android][Playlists] App no longer organizes info alphabetically. Now done chronologically?

My entire library was playlists and folders organized alphabetically (like, say, a record store). A recent update made the playlists and folders organize chronologically (while desktop remains alphabetically). i.e., the last list or folder accessed o...

Casual Listener

My entire library was playlists and folders organized alphabetically (like, say, a record store). A recent update made the playlists and folders organize chronologically (while desktop remains alphab...

Katerina

Spotify Legend

742 Views

1 replies

0 likes

Android
Playlists
  • 742 Views
  • 1 replies
  • 0 likes

"Add to Playlist" is now randomly ordered based on use. Please revert!

When adding a song to a playlist on the latest version of Spotify android, the order of playlists is now sorted by how recently have added to your playlists, instead of just listing them in the order you have them saved in on the sidebar. This makes ...

Casual Listener

When adding a song to a playlist on the latest version of Spotify android, the order of playlists is now sorted by how recently have added to your playlists, instead of just listing them in the order...

598 Views

0 replies

5 likes

add
Playlist History
  • 598 Views
  • 0 replies
  • 5 likes

Sudden UI change

PlanPremiumCountry United StatesDeviceNokia 6.1Operating System9 My Question or IssueI just recently started using spotify, and upon first usage, it had the traditonal UI Iwas accustomed to, from past accounts, and I began downloading songs to add to...

Visitor

  Plan Premium Country  United States Device Nokia 6.1 Operating System 9   My Question or Issue I just recently started using spotify, and upon first usage, it had the trad...

arándano

Visitor

3393 Views

4 replies

8 likes

  • 3393 Views
  • 4 replies
  • 8 likes

App gets stuck in offline mode

PlanPremiumCountryUSADeviceSamsung Galaxy S6 Edge+, Sony Xperia XZ2Operating SystemLollipop, Oreo My Question or IssueThis has bugged me for a while and hopefully someone has a solution besides restarting the app. When I leave for work, my phone is c...

Visitor

Plan Premium Country USA Device Samsung Galaxy S6 Edge+, Sony Xperia XZ2 Operating System Lollipop, Oreo   My Question or Issue This has bugged me for a while and hopefully someone has...

1098 Views

0 replies

0 likes

4G
4G LTE
wifi
  • 1098 Views
  • 0 replies
  • 0 likes

Playback randomly stops - Amazon Fire 7 (2019)

PlanPremiumCountryJapanDeviceAmazon Fire 7 (2019)Operating SystemAmazon Fire / Android My Question or IssueSpotify is unusable as the playback randomly stops. Starts immediately if the the play button is hit again. I've logged out of all other device...

Casual Listener

  Plan Premium Country Japan Device Amazon Fire 7 (2019) Operating System Amazon Fire / Android   My Question or Issue Spotify is unusable as the playback randomly stops. Starts ...

Thudclak

Casual Listener

1392 Views

1 replies

0 likes

  • 1392 Views
  • 1 replies
  • 0 likes

Spotify takes over chromecast when using other apps or devices

PlanPremiumCountrySwedenDeviceOneplus 6, Chromecast, LG OLED.Operating SystemAndroid Oreo My Question or IssueSpotify keeps interrupting other casts on chromecast.

Visitor

Plan Premium Country Sweden Device Oneplus 6, Chromecast, LG OLED. Operating System Android Oreo   My Question or Issue Spotify keeps interrupting other casts on chromecast. &nbs...

478 Views

0 replies

1 likes

  • 478 Views
  • 0 replies
  • 1 likes

App crashes all the time & I'm not a fan of the new 'Now Playing' screen

PlanPremiumCountry DeviceKindle Fire 5th Gen (With cyanogen installed)Operating SystemAndroid My Question or IssueUp until now I've been happily using my Kindle Fire 5th Gen in my car mounted to the dash and I have it set up with another app called a...

Visitor

Plan Premium Country   Device Kindle Fire 5th Gen (With cyanogen installed) Operating System Android   My Question or Issue Up until now I've been happily using my Kindle Fire 5th...

609 Views

0 replies

1 likes

  • 609 Views
  • 0 replies
  • 1 likes

Superuser Contribution which android smart watches support Spotify offline directly from the watch?

Just looking for a an android watch that ables to download playlists direct on to watch so I can use it away from my phone e.g. when im at the gym so I can leave my phone at home and just use my watch to listen to an offline downloaded playlist. my o...

Casual Listener

Just looking for a an android watch that ables to download playlists direct on to watch so I can use it away from my phone e.g. when im at the gym so I can leave my phone at home and just use my watc...

Katerina

Spotify Legend

1193 Views

2 replies

0 likes

  • 1193 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play the current song?

PlanPremium CountryIndia Operating SystemWindows 10 I have been unable to play any music or podcasts. The player always shows the message 'can't play the current song' or sometimes it asks me to import the file if I have it on my laptop.It has been m...

Regular

Plan Premium   Country India   Operating System Windows 10   I have been unable to play any music or podcasts. The player always shows the message 'can't play the current song...

Peter

Spotify Legend

1490 Views

3 replies

0 likes

Can't play songs
Windows 10
  • 1490 Views
  • 3 replies
  • 0 likes

Music pause mutes the volume

DeviceOnePlus 6T Operating SystemAndroid 9OxygenOS 9.0.152019.6 Security Update My Question or IssueI'm suffering from volume issues on my seat car \ Razer Bluetooth speaker.When pausing the spotify music, it automaticlly mutes the bluetooth volume a...

Newbie

Device OnePlus 6T  Operating System Android 9 OxygenOS 9.0.15 2019.6 Security Update   My Question or Issue I'm suffering from volume issues on my seat car \ Razer Bluetooth speaker...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Playlist re-shuffles after disconnecting from car bluetooth

PlanPremiumCountryAustraliaDeviceHuawei Mate 10 ProOperating SystemAndroidSpotfy v 8.5.9.737 My Question or IssueWhenever my phone disconnects from the car bluetooth, the playlist order gets re-shuffled.Steps to reproduce:1. Open playlist. Press shuf...

Music Fan

Plan Premium Country Australia Device Huawei Mate 10 Pro Operating System Android Spotfy v 8.5.9.737   My Question or Issue Whenever my phone disconnects from the car bluetooth, the p...

RhiRhi89

Visitor

760 Views

1 replies

3 likes

  • 760 Views
  • 1 replies
  • 3 likes

Playing a song reset repeat and random preference

PlanPremiumCountryFrance DeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueHi ! On my mobile, when I click on the "play" icon on a song and I was listening to music with random or repeat settings on, it reset these settings.Ex: I am liste...

Regular

Plan Premium Country France   Device OnePlus 6T Operating System Android 9   My Question or Issue Hi ! On my mobile, when I click on the "play" icon on a song and I was listening...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Problems adding local files to offline playlist

Hello! PlanPremiumCountryUKDeviceSamsung Galaxy Ace 4Operating System(Android 4.4.4) My Question or IssueI have a downloaded playlist on my phone which I use for offline listening (mostly on my walk to and from work), I keep it downloaded and add/rem...

Gig Goer

Hello!   Plan Premium Country UK Device Samsung Galaxy Ace 4 Operating System (Android 4.4.4)   My Question or Issue I have a downloaded playlist on my phone which I use for off...

418 Views

0 replies

1 likes

  • 418 Views
  • 0 replies
  • 1 likes

Spotify with Kingston microSD Offline Storage Slow Issue

Recently purchased Onkyo DP-X1A Digital Audio Player (Andoird OS).Android OS: 5.1.1Kernel Version: 3.4.0 android-build@DAP #1 Fri Nov 4 00:14:41 CST 2016Build Number: LMY47VSW Version: 0.1.37.8_20161104.000715 This device has internal flash storage o...

Regular

Recently purchased Onkyo DP-X1A Digital Audio Player (Andoird OS). Android OS: 5.1.1 Kernel Version: 3.4.0 android-build@DAP #1 Fri Nov 4 00:14:41 CST 2016 Build Number: LMY47V SW Version: 0.1.37...

Jonelsender1

Newbie

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Superuser Contribution App minimizes itself when logged in

PlanPremiumCountryUnited StatesOperating SystemAndroid 8 My Question or IssueEver since I updated Spotify to 8.5.15.660, it's been minimizing itself after a few seconds of trying to open it. The app would display correctly on the screen for a few sec...

Regular

Plan Premium Country United States Operating System Android 8   My Question or Issue Ever since I updated Spotify to 8.5.15.660, it's been minimizing itself after a few seconds of trying...

Peter

Spotify Legend

1570 Views

5 replies

5 likes

  • 1570 Views
  • 5 replies
  • 5 likes