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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7035 Views

0 replies

7 likes

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Superuser Contribution Music stops when screen is closed/locked

I don't know when it started, but it's gotta be since a recent update. Every time i close my screen to put my cell in my pocket, spotify stops. I have to press resume every time, then it stops again. It even stops and put the song at it's beginning a...

Newbie

I don't know when it started, but it's gotta be since a recent update. Every time i close my screen to put my cell in my pocket, spotify stops. I have to press resume every time, then it stops again....

user-removed

Not applicable

923 Views

1 replies

2 likes

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Spotify Android [Brasil]

PlanPremiumCountryBrasilDeviceMOTO G6Operating SystemAndroid Pie My Question or IssueEstou tendo um problema com meu spotify ao tentor abri-lo, eu formatei o celular e logo após baixei o app do spotify na play store e abriu normalmente, no dia seguin...

Casual Listener

Plan Premium Country Brasil Device MOTO G6 Operating System Android Pie   My Question or Issue Estou tendo um problema com meu spotify ao tentor abri-lo, eu formatei o celular e logo a...

Jᴀᴄᴋ

Roadie

541 Views

3 replies

0 likes

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Superuser Contribution Music doesn't play with wireless earbuds

PlanFamily PremiumCountryItaly DeviceHuwaei P30 LiteOperating SystemAndroid Good morning, as the title says, I have a Huawei P30 Lite and last week the music started not to play with my earbuds connected; you can see the music going on and change, bu...

Newbie

Plan Family Premium Country Italy   Device Huwaei P30 Lite Operating System Android   Good morning, as the title says, I have a Huawei P30 Lite and last week the music started not...

el_-mvjfojnum

Newbie

3557 Views

2 replies

0 likes

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Superuser Contribution Daily Playlist disables Bluetooth based back skip.

PlanPremium FamilyCountryUSADeviceMoto Z3Operating SystemAndroid Nugat I listen to Daily Mix (1) constantly. Eventually the back skip button becomes disabled for bluetooth devices (i.e. listening in car or with bluetooth headset)and is ignored when u...

Regular

Plan Premium Family Country USA Device Moto Z3 Operating System Android Nugat   I listen to Daily Mix (1) constantly.  Eventually the back skip button becomes disabled for bluetoot...

Tinokins

Visitor

1931 Views

9 replies

0 likes

  • 1931 Views
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Superuser Contribution Can't turn off "Shuffle play" on my mobile phone

I live in Norway. I have installed Spotify on my PC and my tablet. I use Spotify for free, and have not upgraded to Premium. On both devices, it works just fine. I have established a playlist. I can play the playlist by selecting where in the playlis...

Casual Listener

I live in Norway. I have installed Spotify on my PC and my tablet. I use Spotify for free, and have not upgraded to Premium. On both devices, it works just fine. I have established a playlist. I can ...

tjliebro

Gig Goer

1102 Views

5 replies

0 likes

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Superuser Contribution Can't Connect To Available Devices

My Question or IssueHi all My phone is showing a list of deviices but since a copuple of days ago, I can't connect to any of them.I've attached a screenshotAny ideas? Thanks PlanPremiumCountryUKDeviceGalaxt S8Operating SystemAndriod Pie

Newbie

  My Question or Issue Hi all   My phone is showing a list of deviices but since a copuple of days ago, I can't connect to any of them. I've attached a screenshot Any ideas?   ...

Peter

Spotify Legend

852 Views

1 replies

0 likes

Android
devices
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Superuser Contribution Pausing a few minutes after phone is off

I dont know if anyone else has this problem, but it does this so I resorted here. I'll be listening to anything and I'll put my phone in sleep mode. It'll continue playing like it should, but after a minute or two, it pauses. It resumes playing after...

Casual Listener

I dont know if anyone else has this problem, but it does this so I resorted here. I'll be listening to anything and I'll put my phone in sleep mode. It'll continue playing like it should, but after a...

ninjarayray

Casual Listener

926 Views

2 replies

0 likes

primium
Samsung s8
version 8.5.6.673
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Superuser Contribution Download Is Switching To Device Storage After Restart

DeviceNokia 5Operating SystemAndroid 9Spotify v 8.5.5.853 My Question or IssueDownload keep switching to device storage after restart.I already did suggestions like :1. Delete Cache2. Uninstall App3. Remove Offline Devices4. Install AppI have done th...

Newbie

Device Nokia 5 Operating System Android 9 Spotify v 8.5.5.853   My Question or Issue Download keep switching to device storage after restart. I already did suggestions like : 1. Del...

Peter

Spotify Legend

763 Views

1 replies

0 likes

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Superuser Contribution Hey Cortana on Microsoft Launcher

My Question or IssueI use the Hey Cortana feature on Microsoft Launcher as my voice assistant on Android and it works with all my other smart devices fine accept Spotify. When I give it a command to play "Maroon 5" on Spotify for example it will open...

Casual Listener

My Question or Issue I use the Hey Cortana feature on Microsoft Launcher as my voice assistant on Android and it works with all my other smart devices fine accept Spotify. When I give it a command t...

davebelize

Casual Listener

1702 Views

4 replies

0 likes

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Superuser Contribution Unable to sync local files to Huawei p20 pro

I recently got a Huawei p20 pro, and for some reason, I am unable to download local files from my desktop. I have spotify.exe unblocked in the firewall, and it worked previously on my Moto g4, so I'm at a loss as to what else to do

Visitor

I recently got a Huawei p20 pro, and for some reason, I am unable to download local files from my desktop. I have spotify.exe unblocked in the firewall, and it worked previously on my Moto g4, so I'm...

Peter

Spotify Legend

728 Views

1 replies

0 likes

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Superuser Contribution Daily Mix playlists don't work in App

I have a Family plan account in the USA. I use a Pixel 2XL running Android 9. My desktop is a PC running Windows 7 Pro 64 bit.My Question or IssueThe Spotify App will not retrieve, display or play any of my Daily Mix playlists on my mobile phone. Whe...

Newbie

I have a Family plan account in the USA.  I use a Pixel 2XL running Android 9.  My desktop is a PC running Windows 7 Pro 64 bit. My Question or Issue The Spotify App will not retrieve, di...

Peter

Spotify Legend

1545 Views

1 replies

2 likes

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  • 2 likes

Superuser Contribution Interface's poor quality on Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy A8 2018Operating SystemAndroid Pie My Question or IssueSince Spotify got its new design on the now playing tab the color background behind the album's cover started to have very poor quality. The rendering...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy A8 2018 Operating System Android Pie   My Question or Issue Since Spotify got its new design on the now playing tab the color backgrou...

Peter

Spotify Legend

918 Views

1 replies

0 likes

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Superuser Contribution All Playlist shuffle on android! NEED HELP🙏🙏

How can I shuffle and play all the playlists in my library at once, rather than shuffling each playlists interiorly?DEVICE:- Samsung galaxy S7edge ANDROID:- Version OREOMODEL:- release year 2017Rest is fine.

Newbie

               How can I shuffle and play all the playlists in my library at once, rather than shuffling each playlists interiorly? DEVICE:-  Samsung ga...

Peter

Spotify Legend

1271 Views

1 replies

0 likes

Full library Shuffle in Android
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Superuser Contribution How do I disable auto shuffle?

Hey,I'm using a Spotify Premium account on my android device. Every time I try to play an album on the app it automatically chooses to use shuffle.I know that I need to avoid clicking the big 'Shuffle Play' button and press on a specific song on the ...

Newbie

Hey, I'm using a Spotify Premium account on my android device.   Every time I try to play an album on the app it automatically chooses to use shuffle. I know that I need to avoid clicking th...

rdeforest

Regular

80730 Views

106 replies

31 likes

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Superuser Contribution Spotify autoplay issues

PlanPremiumCountryUkDeviceSamsung Galaxy 8 My Question or IssueIssue 1 - spotify will load by itself and start playing music which I have never heard of/listened to before. I will close this and a few minutes later it will restart Issue 2 - on occasi...

Casual Listener

  Plan Premium Country Uk Device Samsung Galaxy 8   My Question or Issue Issue 1 - spotify will load by itself and start playing music which I have never heard of/listened to befor...

Viningr05

Casual Listener

728 Views

2 replies

1 likes

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Superuser Contribution Automatic open, connect (car) and continue playlist

Hey all,Is there any way to make Spotify automatically connect to my car and continue playing a playlist I was previously hearing?At the moment I always need to manually open Spotify, choose the car and then chose a playlist.I usually end up hearing ...

Newbie

Hey all, Is there any way to make Spotify automatically connect to my car and continue playing a playlist I was previously hearing? At the moment I always need to manually open Spotify, choose the ...

Guido

Spotify Legend

612 Views

1 replies

0 likes

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Superuser Contribution Help

After update cant figure out how to get my album art back is there something in the settings to change or am I outta luck? It's too small!

Casual Listener

After update cant figure out how to get my album art back is there something in the settings to change or am I outta luck? It's too small!

Guido

Spotify Legend

907 Views

5 replies

0 likes

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Superuser Contribution Bluetooth car issue

Hi all, I have a problem with Spotify while I'm using my Note 9 with Bluetooth car. When I connect my phone to car's Bluetooth, I can only listen downloaded tracks because my internet connection stops working and can't find some other tracks (not dow...

Casual Listener

Hi all, I have a problem with Spotify while I'm using my Note 9 with Bluetooth car. When I connect my phone to car's Bluetooth, I can only listen downloaded tracks because my internet connection stop...

Carl46

Casual Listener

1383 Views

5 replies

0 likes

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What does this icon mean??

I've only seen this icon in the album 'Heathers:The Musical'. But seriously what does it mean?

Newbie

I've only seen this icon in the album 'Heathers:The Musical'. But seriously what does it mean?

Bittencourt

Spotify Star

1065 Views

2 replies

0 likes

  • 1065 Views
  • 2 replies
  • 0 likes