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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118802 Views

27 replies

4 likes

  • 118802 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239677 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239677 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600545 Views

79 replies

3 likes

  • 600545 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492993 Views

581 replies

42 likes

Account
Free
  • 492993 Views
  • 581 replies
  • 42 likes

Spotify need to improve their search algorithm

I'm posting in the Android section, but it's actually a general issue. The search algorithm is not really up to what users would expect in 2019. We are all used to Google, we expect to type something and get meaningful results even if what we type is...

Music Fan

I'm posting in the Android section, but it's actually a general issue.   The search algorithm is not really up to what users would expect in 2019. We are all used to Google, we expect to type ...

tompabes

Music Fan

1091 Views

1 replies

1 likes

  • 1091 Views
  • 1 replies
  • 1 likes

Autoplay not working

PlanPremiumCountryUSDeviceMotorala G4Operating SystemAndroid 7.0 My Question or IssueI have autoplay turned on in the settings and my shuffle is turned off but when I reach the end of the playlist it just stops and doesn't autoplay. And no, I am not ...

Casual Listener

Plan Premium Country US Device Motorala G4 Operating System Android 7.0   My Question or Issue I have autoplay turned on in the settings and my shuffle is turned off but when I reach t...

Heaviness

Casual Listener

582 Views

2 replies

0 likes

  • 582 Views
  • 2 replies
  • 0 likes

No muestra carátulas

PlanPremiumCountryEl Salvador DeviceHuawei Y7 2019Operating System(Android Oreo My Question or IssueTengo una problema desde hace tiempo que la app de Android no muestra carátulas usando datos móviles, con el WiFi no tengo problemas las carga todas, ...

Visitor

  Plan Premium Country El Salvador  Device Huawei Y7 2019 Operating System (Android Oreo   My Question or Issue Tengo una problema desde hace tiempo que la app de Andro...

576 Views

0 replies

0 likes

  • 576 Views
  • 0 replies
  • 0 likes

Solved!! Reimplement 'Search Playlist' on mobile

Spotify on Android used to have a feature where you could search a playlist for keywords (just like on the Windows app) at the top of the playlist.It used to be an excellent, convenient feature to find songs or manually sort by albums or artists. Pla...

Casual Listener

Spotify on Android used to have a feature where you could search a playlist for keywords (just like on the Windows app) at the top of the playlist. It used to be an excellent, convenient feature to ...

dinomight

Spotify Star

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Spotify se detiene cuando mi celular está conectado a la tele

Hola, tengo un Xiaomi note 7 y cuando estoy escuchando Spotify atraves de mi TV por medio de la pantalla duplicada del celular, las canciones dejan de sonar en la tele y se escuchan en el celular cuando éste se bloquea; cómo hago para que sigan sonan...

Visitor

Hola, tengo un Xiaomi note 7 y cuando estoy escuchando Spotify atraves de mi TV por medio de la pantalla duplicada del celular, las canciones dejan de sonar en la tele y se escuchan en el celular cua...

651 Views

0 replies

0 likes

  • 651 Views
  • 0 replies
  • 0 likes

Superuser Contribution Daily mix won't change

My daily mixes on phone didn't change for more then a month. I is still changing on my desktop. I have completly reseted my phone to default manufacturer settings and still the issue persists. Please help make my mixes on my phone to change daily as ...

Casual Listener

My daily mixes on phone didn't change for more then a month. I is still changing on my desktop. I have completly reseted  my phone to default manufacturer settings and still the issue persists. ...

Emilia_8

Community Legend

2672 Views

3 replies

1 likes

  • 2672 Views
  • 3 replies
  • 1 likes

Sound issue

the sound is normal when I play the music first but then the sound decreases please helpPlanPremiumCountry Turkey DeviceXiaomi mi 8 SEOperating SystemAndroid My Question or IssueSound issue

Casual Listener

the sound is normal when I play the music first but then the sound decreases please help Plan Premium Country  Turkey   Device Xiaomi mi 8 SE Operating System Android   My Q...

Cez764

Casual Listener

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

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Newbie

.

1314 Views

0 replies

6 likes

  • 1314 Views
  • 0 replies
  • 6 likes

Downloaded Songs dissapeared

PlanPremiumCountryCanadaDevicePixel 2 My Question or IssueI used to download Single Songs, Albums and Playlists a lot to then go on the road in offline mode, go to the Songs tab and shuffle play everything.For whatever reasons, that tab has dissapear...

Newbie

Plan Premium Country Canada Device Pixel 2   My Question or Issue I used to download Single Songs, Albums and Playlists a lot to then go on the road in offline mode, go to the Songs tab ...

lillithromero

Newbie

702 Views

1 replies

1 likes

  • 702 Views
  • 1 replies
  • 1 likes

No shuffle play

PlanPremium via Phone Provider CountryNew Zealand DeviceHaweui P20 Pro Operating System( Android 9 ) My Question or Issue Hi I do not have Shuffle play on my Playlists any more has shuffle play been removed? I have attached photo of my Playlist it ju...

Newbie

Plan Premium via Phone Provider    Country New Zealand   Device Haweui P20 Pro   Operating System ( Android 9 )    My Question or Issue   Hi   ...

cohenfs

Roadie

1427 Views

3 replies

0 likes

shuffle
  • 1427 Views
  • 3 replies
  • 0 likes

Superuser Contribution Home page is blank for days

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I've been having issues for days now the home page is blank what to do I've paid for prem...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Katerina

Spotify Legend

2108 Views

6 replies

1 likes

  • 2108 Views
  • 6 replies
  • 1 likes

[playing] I can not play my songs without adding them a playlist

PlanPremium CountryTürkiyeDeviceXiaomi mi 5s plus Operating SystemAndroid 8 My Question or IssueIn the old versions of the application, I could play my musics by selecting the "songs" tab and pressing to "play". But now, I can not do it because there...

Casual Listener

  Plan Premium  Country Türkiye Device Xiaomi mi 5s plus  Operating System Android 8   My Question or Issue In the old versions of the application, I could play my musi...

1_d28ex-u0fqr

Regular

1927 Views

3 replies

0 likes

Individual
Music
playing
  • 1927 Views
  • 3 replies
  • 0 likes

Samsung gear fit 2: Offline mode won't allow shuffle

PlanPremiumDeviceSamsung Gear Fit 2Operating SystemAndroid My Question or IssueI'm using the Samsung gear fit 2 in combination with the Spotify app. Once the app (on the gear) is in offline mode, it won't allow me to play songs in a downloaded playli...

Visitor

Plan Premium Device Samsung Gear Fit 2 Operating System Android   My Question or Issue I'm using the Samsung gear fit 2 in combination with the Spotify app.   Once the app (on the...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay of downloaded albums doesn't work

Since the last big update (8.5.11.762) I'm struggling with some issues. Among them, I can't no longer filtering downloaded songs by Artists, only by albums. That sucks. Anyone pls can help? Another big issue is that my downloaded albums doesn't autop...

Regular

Since the last big update (8.5.11.762) I'm struggling with some issues. Among them, I can't no longer filtering downloaded songs by Artists, only by albums. That sucks. Anyone pls can help?  An...

Toi_Toi

Regular

2150 Views

4 replies

0 likes

autoplay
Download Playlists
filtering
  • 2150 Views
  • 4 replies
  • 0 likes

Unwanted tracks appearing in Play Queue

Plan - PremiumCountry - UKDevice - Pixel XLOperating System - Android 9 - Pie My Question or IssueWhen I start using the Spotify app, the same set of songs keep on appearing in my Play Queue (screenshot attached). I haven't added them, and even if I ...

Regular

Plan - Premium Country - UK Device - Pixel XL Operating System - Android 9 - Pie   My Question or Issue When I start using the Spotify app, the same set of songs keep on appearing in my Pl...

517 Views

0 replies

0 likes

Play queue
  • 517 Views
  • 0 replies
  • 0 likes

Recover last weekly discover / or / Visualize the memory cache ?

PlanPremiumCountryFRDeviceAsus Zenfone 3Operating SystemAndroid My QuestionYesterday I was driving and listening my "weekly discover" on spotify with my smartphone. Some songs were great but I cannot liked it because I was driving and my smarpthone w...

Visitor

Plan Premium Country FR Device Asus Zenfone 3 Operating System Android   My Question Yesterday I was driving and listening my "weekly discover" on spotify with my smartphone. Some song...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Playlist Tab Gone?

PlanPremiumDeviceOnePlus 5 My Question or IssueRecently updated the app. Look under your library tab and I have all the usual options of songs, albums etc but no playlists tab? I can't find where to access my playlists anywhere on the app.

Newbie

Plan Premium Device OnePlus 5     My Question or Issue Recently updated the app. Look under your library tab and I have all the usual options of songs, albums etc but no playlists ta...

DanifC

Composer

917 Views

1 replies

0 likes

  • 917 Views
  • 1 replies
  • 0 likes

Daily mixes not loading

PlanPremiumCountryUKDeviceGoogle Pixel 2 Operating SystemAndroid Pie My Question or IssueI keep getting "Sorry, something went wrong. Please give it another try" when I try to play any of the Daily Mixes.I have re-installed the app, restarted phone e...

Newbie

Plan Premium Country UK Device Google Pixel 2  Operating System Android Pie   My Question or Issue I keep getting "Sorry, something went wrong. Please give it another try" when I ...

703 Views

0 replies

0 likes

  • 703 Views
  • 0 replies
  • 0 likes

I cant play any single music since i have factory reseted and reinstalled spotify

PlanFreeDeviceGalaxy s7 edgeOperating SystemLast ver of andriod My Question or Issue I have been using spotify just fine for past years but since last week after a reset factory and reinstallation of spotify , when i search for a single song ( not an...

Newbie

Plan Free Device Galaxy s7 edge Operating System Last ver of andriod   My Question or Issue   I have been using spotify just fine for past years but since last week after a reset f...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Superuser Contribution Autorun after end of playlist doesn't work anymore

PlanPremiumCountryFranceDeviceAndroidOperating SystemGoogle My Question or IssueIts been a month now since the the autoplay after the end of my playlists doesn't work anymore. I have looked in the settings and the option is correctly activated but fo...

Casual Listener

Plan Premium Country France Device Android Operating System Google   My Question or Issue Its been a month now since the the autoplay after the end of my playlists doesn't work anymore...

Peter

Spotify Legend

1344 Views

5 replies

0 likes

  • 1344 Views
  • 5 replies
  • 0 likes