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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115322 Views

27 replies

4 likes

  • 115322 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231784 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231784 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591355 Views

79 replies

3 likes

  • 591355 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485763 Views

580 replies

42 likes

Account
Free
  • 485763 Views
  • 580 replies
  • 42 likes

Playlists not syncing

PlanFreeCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Oreo (8.0.0) My Question or IssueHello! So I got a new phone last night, and found that my playlists on spotify are no longer there, as well as my likes, etc. I have spotify on my lapto...

Casual Listener

Plan Free Country USA Device Samsung Galaxy S9 Operating System Android Oreo (8.0.0)   My Question or Issue Hello! So I got a new phone last night, and found that my playlists on ...

kaitlyn0916

Casual Listener

755 Views

2 replies

0 likes

  • 755 Views
  • 2 replies
  • 0 likes

Custom sort order in my playlist.

PlanremiumCountrySwedenDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or IssuePretty please, with sugar on top, fix the custom sort order in playlists on Android!! How hard can it be?People have askt for it for years now. And Yes...

Casual Listener

Plan remium Country Sweden Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue Pretty please, with sugar on top, fix the custom sort order in playlis...

640k

Casual Listener

1095 Views

1 replies

2 likes

  • 1095 Views
  • 1 replies
  • 2 likes

Loudness normalisation on previews

PlanFreeCountryUnited KingdomDeviceSamsung Galaxy Note IIIOperating SystemAndroid 5.0 My Question or IssueWhy is there no loudness normalisation when previewing a track. I also noticed there is no loudness normalisation at all on the web version of S...

Newbie

Plan Free Country United Kingdom Device Samsung Galaxy Note III Operating System Android 5.0   My Question or Issue Why is there no loudness normalisation when previewing a track. I al...

520 Views

0 replies

0 likes

Android
Desktop
loudness normalisation
  • 520 Views
  • 0 replies
  • 0 likes

Play all artists songs in historical order

PlanPremiumCountryCZ DeviceRedmi 5Operating SystemAndroid Nougat My Question or IssueAfter searching internet for solve of this issue I still have no idea how to do it. I SIMPLY want to add ALL artist songs to queue in historical order on Android.Whe...

Visitor

Plan Premium Country CZ   Device Redmi 5 Operating System Android Nougat   My Question or Issue After searching internet for solve of this issue I still have no idea how to ...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Spotfy fazendo dowload de todas as músicas quando conectado a rede Wi-fi

PlanPremiumCountryBrasil DeviceSamsung Galaxy A50 Operating SystemAndroid Pie My Question or IssueEu troquei de celular há aproximadamente 2 semanas. Desde então tenho tido problema com as músicas baixadas para ouvir offline. Toda vez que conecto em ...

Casual Listener

Plan Premium Country Brasil   Device Samsung Galaxy A50   Operating System Android Pie   My Question or Issue Eu troquei de celular há aproximadamente 2 semanas. Desde entã...

Bittencourt

Spotify Star

1040 Views

3 replies

0 likes

  • 1040 Views
  • 3 replies
  • 0 likes

Specific local files song not playing on phone

PlanPremiumCountryGermanyDeviceSamsung Galaxy A5 / ComputerOperating SystemAndroid 8.0.0 / Windows 10 My Question or IssueI created a playlist of different songs from Spotify itself and Locals Files of my Computer, while most of them work perfectly f...

Visitor

Plan Premium Country Germany Device Samsung Galaxy A5 / Computer Operating System Android 8.0.0 / Windows 10   My Question or Issue I created a playlist of different songs from Spotify...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Home tab not working

FreeU.S.Samsung Galaxy S4System and app both up to date So I've had this app for about a week now and so far it's been working great. A few hours ago when I opened the app I noticed that my home tab was completely blank save for the settings wheel in...

Casual Listener

Free U.S. Samsung Galaxy S4 System and app both up to date   So I've had this app for about a week now and so far it's been working great. A few hours ago when I opened the app I noticed th...

ZeroCelsius

Casual Listener

2778 Views

8 replies

0 likes

  • 2778 Views
  • 8 replies
  • 0 likes

Solved!! The Android button to display the current queue no longer works.

DeviceSamsung J7 PlanPremium Operating SystemAndroid Oreo My Question or IssueThe button on the Android app for displaying the current queue doesn't work any longer. This just started a day or two ago.

Music Fan

Device Samsung J7   Plan Premium   Operating System Android Oreo   My Question or Issue The button on the Android app for displaying the current queue doesn't work any l...

MartinStoichkov

Community Legend

1554 Views

3 replies

0 likes

  • 1554 Views
  • 3 replies
  • 0 likes

Return to Playing Song on Album or Artist Page

PlanPremiumCountryU.S.Device(Google Pixel 3 XL)Operating System(Android Pie) My Question or IssueWhen I am playing a song, I go to the now playing page (the album art page that can be pulled up by pushing the bottom of the page). If I go back to the ...

Casual Listener

Plan Premium Country U.S. Device (Google Pixel 3 XL) Operating System (Android Pie)   My Question or Issue When I am playing a song, I go to the now playing page (the album art page th...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Selecting song from web player while playing on Android device plays wrong track

BUG: Selecting a song on the webplayer to play on phone plays the wrong songHow to reproduce:Have spotify open on you phone and in a webplayer.Have the playback device set to your phone.Go to a playlist that has unplayable songs. For example the play...

Visitor

BUG: Selecting a song on the webplayer to play on phone plays the wrong song How to reproduce: Have spotify open on you phone and in a webplayer. Have the playback device set to your phone. Go to...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Behind the Lyrics freezes over my controls!

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy A3Operating SystemAndroid 7.0 My Question or IssueHi, if a song has "behind the lyrics" the manner always comes over the controls. I cannot even see the controls. This means I cannot easily play/p...

Visitor

Plan Premium Country United Kingdom   Device Samsung Galaxy A3 Operating System Android 7.0   My Question or Issue Hi, if a song has "behind the lyrics" the  manner always c...

user-removed

Not applicable

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

[Bug] When downloading a song, a banner appears with premium function

PlanPremiumCountryNetherlandsSpotify VersionAndroid, 8.5.16.192DeviceSony Experia XA2Operating SystemSailfish 3.0.3.10 running Alien Dalvik My Question or IssueWhen downloading a song a banner pops up indicating that I found a premium feature. With t...

Casual Listener

Plan Premium Country Netherlands Spotify Version Android, 8.5.16.192 Device Sony Experia XA2 Operating System Sailfish 3.0.3.10 running Alien Dalvik   My Question or Issue When downl...

Maxim

Spotify Star

725 Views

2 replies

0 likes

bug android
  • 725 Views
  • 2 replies
  • 0 likes

Solved!! Spotify pauses randomly

PlanPremiumCountryBG DeviceHuawei P20 ProOperating SystemAndroid My Question or IssueSpotify pauses randomly. Sometimes even after I press "Play". It happens 2-3 times in a row and then the problem dissapears for a while. Any suggestions? So far I ha...

Casual Listener

Plan Premium Country BG   Device Huawei P20 Pro Operating System Android   My Question or Issue Spotify pauses randomly. Sometimes even after I press "Play". It happens 2-3 times...

fixxxerът

Casual Listener

957 Views

1 replies

0 likes

  • 957 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlists not shown

PlanPremiumCountryNetherlandsDeviceOnePlus 6Operating SystemAndroid 9 My Question or IssueSince the last update (I think), when I go to "Your library" normally a "Playlists" item would be in the top items (along with "Made for you", "Stations", "Song...

Music Fan

Plan Premium Country Netherlands Device OnePlus 6 Operating System Android 9   My Question or Issue Since the last update (I think), when I go to "Your library" normally a "Playlists" ...

stefabolous

Regular

7530 Views

8 replies

0 likes

  • 7530 Views
  • 8 replies
  • 0 likes

Spotify freezes phone while using remote function

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0 My Question or IssueWhenever I try to use the remote function, to control Spotify on my PC with my phone, it'll eventually freeze completely. Not just the app but the en...

Visitor

Plan Premium Country Germany Device Samsung Galaxy S7 Edge Operating System Android 8.0   My Question or Issue Whenever I try to use the remote function, to control Spotify on my PC wi...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Speaker Group (multiroom speakers) functionality gone

PlanPremiumCountryDenmark DeviceSamsung Galaxy S10EOperating SystemAndroid 9 My Question or IssueI can't Chromecast to a speaker group I created in the Google Home app for my 2 JBL Playlist wifi speakers. I used to be able do this from Spotify, to pl...

Newbie

Plan Premium Country Denmark  Device Samsung Galaxy S10E Operating System Android 9   My Question or Issue I can't Chromecast to a speaker group I created in the Google Home app f...

1279 Views

0 replies

1 likes

  • 1279 Views
  • 0 replies
  • 1 likes

Enable auto shuffle in liked songs!

PlanPremiumCountry DeviceSamsung S8Operating SystemAndroid Pie My Question or IssuePlease re enable auto shuffle when you select a track in Liked Songs. Alternatively, please keep some sort of cache memory to remember that the user has selected to ke...

Visitor

Plan Premium Country   Device Samsung S8 Operating System Android Pie   My Question or Issue Please re enable auto shuffle when you select a track in Liked Songs.   Alte...

555 Views

0 replies

0 likes

  • 555 Views
  • 0 replies
  • 0 likes

Skips and songs on tablet

Im using spotify on my tablet as well as my phone. I was listening on my tablet (i had it connected to my google home mini) and i was able to skip as many songs as i wanted and was able to choose any song, i leave my room for five minutes and when i ...

Visitor

Im using spotify on my tablet as well as my phone. I was listening on my tablet (i had it connected to my google home mini) and i was able to skip as many songs as i wanted and was able to choose any...

633 Views

0 replies

0 likes

  • 633 Views
  • 0 replies
  • 0 likes

Superuser Contribution AUTOPLAY IS BROKEN

I've read all other info and posts on this I can find. I've tried all the fixes nothing works. Auto play does not work as its supposed to. It will jump to a new song 1/10 times but only if I've searched for one specific song. I've recently switched f...

Casual Listener

I've read all other info and posts on this I can find. I've tried all the fixes nothing works.  Auto play does not work as its supposed to. It will jump to a new song 1/10 times but only if I'v...

Peter

Spotify Legend

1137 Views

5 replies

0 likes

  • 1137 Views
  • 5 replies
  • 0 likes