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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111286 Views

26 replies

3 likes

  • 111286 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223859 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223859 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581106 Views

79 replies

3 likes

  • 581106 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478418 Views

577 replies

40 likes

Account
Free
  • 478418 Views
  • 577 replies
  • 40 likes

I cant load daily mixes on android

PlanPremiumCountryPolandDeviceLG G6Operating SystemAndroid My Question or IssueSo i have a big problem, i cant load daily mixes and some of song radio's on my android device, im now listening it on my PC and it works fine, i have promblem on my lg wi...

Visitor

  Plan Premium Country Poland Device LG G6 Operating System Android   My Question or Issue So i have a big problem, i cant load daily mixes and some of song radio's on my android...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Pausing from headphones makes the screen light up

I've been listening to music on Spotify almost every day for the past year and just from today when the screen is locked and i press pause from my bluetooth headphones the screen started lighting up every time i press pause. it never happened to me b...

Visitor

I've been listening to music on Spotify almost every day for the past year and just from today when the screen is locked and i press pause from my bluetooth headphones the screen started lighting up&...

451 Views

0 replies

0 likes

lock screen
pause
  • 451 Views
  • 0 replies
  • 0 likes

Superuser Contribution An album I want to listen to is available for iOS users, but not me on desktop/Android

PlanPremium (family)CountryU.S.Device(Pixel 2, PC)Operating System(Android Q Beta 5, Windows 10, Chrome Browser) My Question or IssueA friend (using iOS) tried to share an album with me by an artist we both like (UTAU by Ryuichi Sakamoto). I tried se...

Visitor

Plan Premium (family) Country U.S. Device (Pixel 2, PC) Operating System (Android Q Beta 5, Windows 10, Chrome Browser)   My Question or Issue A friend (using iOS) tried to share an al...

user-removed

Not applicable

611 Views

2 replies

0 likes

  • 611 Views
  • 2 replies
  • 0 likes

SamsungTV remote wont play music

Hi, I've used spotify on my samsung tv for the past year and a half. It worked flawless, I played the music via my tv remote, or via other devices... Today as usual i opened the spotify app on my tv by using the tv remote, I seleceted a random playli...

Regular

Hi, I've used spotify on my samsung tv for the past year and a half. It worked flawless, I played the music via my tv remote, or via other devices...   Today as usual i opened the spotify app ...

Kalikaiz

Visitor

995 Views

2 replies

1 likes

  • 995 Views
  • 2 replies
  • 1 likes

Superuser Contribution downloaded songs get removed after i reopen app

PlanPremiumCountrychileDeviceredmi note 4Operating System7.1.1 My Question or Issuewhen i have downloaded the songs that i have liked and close app reopen all the downloads are gone what to do

Visitor

Plan Premium Country chile Device redmi note 4 Operating System 7.1.1   My Question or Issue when i have downloaded the songs that i have liked and close app reopen all the downloads a...

Katerina

Spotify Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Voice search - results play in Google play music

PlanPremium DeviceSamsung Galaxy S9+Operating SystemAndroid 9 My Question or IssueWhenever I use voice search the results end up playing in Google play music. I've set up Google so that Spotify is my preferred service. Is this a known problem? Anyone...

Visitor

Plan Premium   Device Samsung Galaxy S9+ Operating System Android 9   My Question or Issue Whenever I use voice search the results end up playing in Google play music. I've se...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify home is blank on android

My Spotify home turned completely blank/black........its been 48 hours and its still not fixed............and spotify chat support is so useless..........There solution for every problem is clean uninstall.........i have been using spotify for a long...

Visitor

My Spotify home turned completely blank/black........its been 48 hours and its still not fixed............and spotify chat support is so useless..........There solution for every problem is clean uni...

Katerina

Spotify Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Nothing is displayed in home tabs

PlanFreeCountryIndia DeviceRedmi K20Operating SystemAndroid Pie My Question or IssueNo songs are displayed in the 'Home' tab in Spotify app. Although 'Search' & 'Your Library' both are working fine. Internet/WiFi is working fine.

Visitor

Plan Free Country India   Device Redmi K20 Operating System Android Pie   My Question or Issue No songs are displayed in the 'Home' tab in Spotify app. Although 'Search' & 'Y...

Katerina

Spotify Legend

842 Views

1 replies

0 likes

sh
  • 842 Views
  • 1 replies
  • 0 likes

Facebook not Syncing Collab Playlist

When I sent my friend on Messenger a link to add songs to our collab playlist, she was able to add songs at first, but when I got a notification that she added 11+ new songs to the playlist, they don't appear on Spotify (both on Andriod or on PC). Do...

Visitor

When I sent my friend on Messenger a link to add songs to our collab playlist, she was able to add songs at first, but when I got a notification that she added 11+ new songs to the playlist, they don...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

Songs and Albums were deleted randomly

PlanPremium (family) CountryGermany DeviceLG G7 fit Operating SystemAndroid Oreo 8.1.0 My Question or IssueThe App is deleting my downloaded Songs regularly, whole Albums were deleted several times, and parts of playlists too. Playlists and Albums wh...

Visitor

Plan Premium (family)   Country Germany   Device LG G7 fit   Operating System Android Oreo 8.1.0   My Question or Issue The App is deleting my downloaded Songs regula...

796 Views

0 replies

1 likes

Randomly deleted Songs
  • 796 Views
  • 0 replies
  • 1 likes

Volume likes to randomly jump straight to max since Spotify install

PlanFreeCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueSince I've installed spotify my volume likes to randomly jump up to max. I have had this happen sometimes while a song is in progress but many times right when a...

Casual Listener

Plan Free Country USA Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue Since I've installed spotify my volume likes to randomly jump up to max. I have had t...

695 Views

0 replies

0 likes

  • 695 Views
  • 0 replies
  • 0 likes

Spotify goes to the next son without finishing current song

PlanPremiumCountryU.SDeviceOnePlus 6Operating SystemAndroid My Question or IssueI noticed recently that the song playing is switched to the next song without being finished, and the next song is also not started from beggining, but from around second...

Newbie

Plan Premium Country U.S Device OnePlus 6 Operating System Android   My Question or Issue I noticed recently that the song playing is switched to the next song without being finished, ...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Delete Listened Podcast in Home screen

When opening the app, under the Recently Played section of the Home screen, there is always a "Most Listened Podcasts" section with podcasts I don't listen to anymore.Please, I would like to be able to delete this section in the Home screen.

Newbie

When opening the app, under the Recently Played section of the Home screen, there is always a "Most Listened Podcasts" section with podcasts I don't listen to anymore. Please, I would like to be abl...

dinomight

Spotify Star

796 Views

1 replies

0 likes

android podcast
  • 796 Views
  • 1 replies
  • 0 likes

fehlende Verbindung zu Spotify mit Soundhound

PlanPremiumCountryGermanyDeviceSamsung Galaxy A5 (2017)Operating SystemAndroid 8.0.0 My Question or IssueHallo, ich wollte für die Songtexte Spotify mit Soundhound verbinden. Allerdings führt das immer zur einer Fehlermeldung, in der mir gesagt wird ...

Visitor

Plan Premium Country Germany Device Samsung Galaxy A5 (2017) Operating System Android 8.0.0   My Question or Issue Hallo,   ich wollte für die Songtexte Spotify mit Soundhound v...

1135 Views

0 replies

1 likes

  • 1135 Views
  • 0 replies
  • 1 likes

Daily mixes don't load

PlanFree/PremiumCountry DeviceGalaxy S8 active Operating SystemAndroid 8.0.0 My Question or IssueMy daily mixes still will not load. They show on the home screen, but i'm prompted to try again when I click on them. I've now deleted and reinstalled th...

Casual Listener

  Plan Free/Premium Country   Device Galaxy S8 active  Operating System Android 8.0.0   My Question or Issue My daily mixes still will not load. They show on the home s...

524 Views

0 replies

0 likes

Daily mix issues
  • 524 Views
  • 0 replies
  • 0 likes

Podcasts no longer remember position after pause

PlanPremiumCountryUSDevicePixel 3Operating SystemAndroid Pie My Question or IssueI've been listening to podcasts for about half a year through the Spotify Android app. Until last week, when I would pause, I could return later and resume the episode w...

Newbie

Plan Premium Country US Device Pixel 3 Operating System Android Pie   My Question or Issue I've been listening to podcasts for about half a year through the Spotify Android app. Until ...

442 Views

0 replies

2 likes

  • 442 Views
  • 0 replies
  • 2 likes

Não consigo seguir amigos

Não aparece no meu perfil a opção seguir amigos, como faço pra ouvir a playlist de amigos? Alarm disso tenho duas contas e quero ficar apenas com uma delas, o que faço?

Visitor

Não aparece no meu perfil a opção seguir amigos, como faço pra ouvir a playlist de amigos?  Alarm disso tenho duas contas e quero ficar apenas com uma delas, o que faço?  

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Cant play spotify via bkuetooth

None of the PlanPremium familyCountryAustraliaDeviceGalaxy S8Operating SystemAndroid My Question or Issue I can't stream spotify via Bluetooth to any other devices. It used to work perfectly but for about a month or more now it wont play music. When ...

Casual Listener

None of the  Plan Premium family Country Australia Device Galaxy S8 Operating System Android   My Question or Issue   I can't stream spotify via Bluetooth to any other devi...

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Daily Mix not working [since before new update]

PlanPremiumCountryUK Device(Samsung Galaxy 9) Hi,None of my daily mixes have been working for a while now, which is annoying since its the main reason i signed up. It wont work on my Mac desktop app or web playerSamsung GS9IPhone 7 I have tried delte...

Regular

Plan Premium Country UK   Device (Samsung Galaxy 9)   Hi, None of my daily mixes have been working for a while now, which is annoying since its the main reason i signed up. &nbsp...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Spotify stops casting at 9 seconds of play on Google home hub and also Lenovo smart display

Spotify stops casting after 9 seconds of play from the Google home hub and Lenovo smart display going to Android TV AKA Nvidia Shield. This has been happening for 8 months I've contacted Google I've contacted Spotify I've contacted Lenovo and nobody ...

Visitor

Spotify stops casting after 9 seconds of play from the Google home hub and Lenovo smart display going to Android TV AKA Nvidia Shield. This has been happening for 8 months I've contacted Google I've ...

1223 Views

0 replies

0 likes

  • 1223 Views
  • 0 replies
  • 0 likes