Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195256 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536732 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
440949 Views
565 replies
37 likes
PlanPremiumCountryBelgiumDeviceSamsung Galaxy S9+Operating SystemOne UI My Question or IssueI'm not a huge fan of the new "liked songs" system.When i download full albums, they don't show up in that playlist, so i would need to like every song on it'...
Plan Premium Country Belgium Device Samsung Galaxy S9+ Operating System One UI My Question or Issue I'm not a huge fan of the new "liked songs" system. When i download full albums, ...
620 Views
0 replies
2 likes
PlanPremium CountryIsrael DeviceSamsung Galaxy 9 Operating SystemWindows 10 My Question or IssueHi,I can't find some song on Spotify and wanted to know if I can upload the songs that I can't find from my phone? if so, how do I do it? Thank you
Plan Premium Country Israel Device Samsung Galaxy 9 Operating System Windows 10 My Question or Issue Hi, I can't find some song on Spotify and wanted to know...
Community Legend
548 Views
3 replies
0 likes
Is there a way to download certain albums only partially without using a playlist. The albums should then be displayed in the library, but only partially downloaded. Thank you
Is there a way to download certain albums only partially without using a playlist. The albums should then be displayed in the library, but only partially downloaded. Thank you
Community Legend
2364 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLG G6Operating SystemAndroid 8.0.0 My Question or IssueWhen listening to music, the back button is disabled on both bluetooth headset and the wear OS controls when listening to either the first song in the playlis...
Plan Premium Country United States Device LG G6 Operating System Android 8.0.0 My Question or Issue When listening to music, the back button is disabled on both bluetooth headset and...
286 Views
0 replies
0 likes
PlanStudentCountryUnited States DeviceSamsung Galaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android Oreo? My Question or IssueWhenever I cast Spotify to my Chromecast then I cast another app afterwards like YouTube or Netflix etc. ...
Plan Student Country United States Device Samsung Galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android Oreo? My Question or Issue Wheneve...
Visitor
703 Views
2 replies
1 likes
PlanPremiumCountryUKDeviceOneplus 6TOperating SystemAndroid My Question or IssueI use spotify a lot on my nightshifts whilst I work and recently random songs started playing on my account as I was listening to my usual playlists. When I get home I tr...
Plan Premium Country UK Device Oneplus 6T Operating System Android My Question or Issue I use spotify a lot on my nightshifts whilst I work and recently random songs started playing ...
Composer
1508 Views
1 replies
0 likes
PlanPremium My Question or IssueI know there's a 10,000 song limit per playlist. But even though I have 9274 songs in my liked songs list, whenever I try liking a new song, Spotify says my library is totally full.Wasn't I supposed to still be able to...
Plan Premium My Question or Issue I know there's a 10,000 song limit per playlist. But even though I have 9274 songs in my liked songs list, whenever I try liking a new song, Spotify says ...
Community Legend
1013 Views
4 replies
0 likes
Can you please fix this issue NOW? Spotify on my $400 MediaPad M5 behaves as if installed on my phone!!! this is especially stupid while using it in my car as landscape only device when it force-switches to vertical mode in song view! This occured si...
Can you please fix this issue NOW? Spotify on my $400 MediaPad M5 behaves as if installed on my phone!!! this is especially stupid while using it in my car as landscape only device ...
Newbie
1819 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceSamsung s10+Operating SystemAndroid My Question or IssueI have a samsung s10+ with a set of sony wh1000mx3 headphones and a full sound system in my truck that has audio eq set to my device on a flat band. For my phone and d...
Plan Premium Country USA Device Samsung s10+ Operating System Android My Question or Issue I have a samsung s10+ with a set of sony wh1000mx3 headphones and a full sound system in my...
548 Views
0 replies
0 likes
PlanPremiumCountryGermany DeviceMoto G5+Operating SystemAndroid 8.1.0 My Question or IssueIn Germany we have poor mobile internet, so this is a very annoying problem for me: (The error occures when I have no or very bad internet connectivity.)1. I op...
Plan Premium Country Germany Device Moto G5+ Operating System Android 8.1.0 My Question or Issue In Germany we have poor mobile internet, so this is a very annoying problem f...
370 Views
0 replies
0 likes
PlanStudent PremiumCountryUSA DeviceMoto Z Play DroidOperating SystemAndroid Oreo, Windows 10 I can't play any music by The Notorious B.I.G. I have explicit content enabled. On my desktop, it says "We can't play this until you allow this artist in th...
Plan Student Premium Country USA Device Moto Z Play Droid Operating System Android Oreo, Windows 10 I can't play any music by The Notorious B.I.G. I have explicit content...
Casual Listener
6448 Views
16 replies
0 likes
My Question or Issue Hello, I may not be posting this in the correct forum. But please restore Recently Played to its previous functionality. Having it on the Home screen is not the same, not just because it looks different, but because it actually g...
My Question or Issue Hello, I may not be posting this in the correct forum. But please restore Recently Played to its previous functionality. Having it on the Home screen is n...
526 Views
0 replies
0 likes
PlanFree Operating SystemAndroid Oreo My Question or issue I've been experiencing this issue for almost a month, the daily mixes keep the same tracks, even though I use them frequently I don’t know what to do. Thanks for the help.
Plan Free Operating System Android Oreo My Question or issue I've been experiencing this issue for almost a month, the daily mixes keep the same tracks, even though ...
Community Legend
4054 Views
2 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
514 Views
1 replies
0 likes
PlanPremiumCountryNzDeviceSamsung j6Operating android 9 My Question or Issue I have a new chromecast ultra. And the latest play store spotify and Google home app.The song wont play or takes forever. Sending it to the chromecast works and the album ar...
Plan Premium Country Nz Device Samsung j6 Operating android 9 My Question or Issue I have a new chromecast ultra. And the latest play store spotify and Google home app. ...
364 Views
0 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy Watch 42mm8Operating SystemTinzen My Question or IssueI can't find the option to connect to a device via "spotify connect" on the spotify app for the samsung galaxy watch. According to the samsung wearables sup...
Plan Premium Country Device Samsung Galaxy Watch 42mm8 Operating System Tinzen My Question or Issue I can't find the option to connect to a device via "spotify connect" on the...
Casual Listener
511 Views
1 replies
0 likes
On my Amazon Fire phone the icon for Spotify inexplicably and suddenly greyed itself out. It does not respond when clicked. I uninstalled the app, cleared cache/data etc, reinstalled, and it remains in the same state. I'm on Spotify Premium and runni...
On my Amazon Fire phone the icon for Spotify inexplicably and suddenly greyed itself out. It does not respond when clicked. I uninstalled the app, cleared cache/data etc, reinstalled, and it remains ...
Casual Listener
1025 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGoogle PixelOperating SystemAndroid My Question or IssueI have been told and research tells me that spotify transcodes the 320k vorbis output into 256k AAC for the Chomecast, in my case, Chromecast Audio. This is unacceptab...
Plan Premium Country USA Device Google Pixel Operating System Android My Question or Issue I have been told and research tells me that spotify transcodes the 320k vorbis output into ...
Casual Listener
1115 Views
1 replies
2 likes
PlanPremium(Family plan)CountrySpainDeviceHuawei Mate 9Operating SystemAndroid version 9EMUI build version 9.0.1.158Spotify version installed8.5.2.759My Issue(s)When booting Spotify from fresh, the loading screen becomes bugged and pixelated, as if i...
Plan Premium(Family plan) Country Spain Device Huawei Mate 9 Operating System Android version 9 EMUI build version 9.0.1.158 Spotify version installed 8.5.2.759 My Issue(s) When booting S...
Visitor
1935 Views
1 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
535 Views
0 replies
0 likes
