Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
202566 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
547399 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
455269 Views
571 replies
38 likes
Após a atualização não tenho mais a playlist com todas as músicas.Temos a playlist "curtidas", mas nela não aparece as músicas salvas diretamente nos álbuns. PlanPremiumCountryBrasilDeviceJ7 NxtOperating SystemAndroid Pie
Após a atualização não tenho mais a playlist com todas as músicas. Temos a playlist "curtidas", mas nela não aparece as músicas salvas diretamente nos álbuns. Plan Premium Country Brasil...
325 Views
0 replies
0 likes
Hi All,I am listening to podcasts through Spotify on my Android phone, and when I open up one of th epodcasts I listen to, the episode listing will automatically display where I was last up to. For example if I last listened to opisode #55, it displa...
Hi All, I am listening to podcasts through Spotify on my Android phone, and when I open up one of th epodcasts I listen to, the episode listing will automatically display where I was last up to. For...
830 Views
0 replies
3 likes
PlanPremiumCountrySwedenOperating SystemWear Os My Question or IssueHi!When I start Spotify on my Fossil watch the Spotify-logo turns up on screen with the green circle rotating on screen but then my screen just turns off. Any suggestions on a soluti...
Plan Premium Country Sweden Operating System Wear Os My Question or Issue Hi! When I start Spotify on my Fossil watch the Spotify-logo turns up on screen with the green circle rotatin...
655 Views
0 replies
1 likes
Spotify used to have a very good web player. It was well featured and basically meant you really didn't need to install their software on your computer, but about 2 years ago they realised that their web player is too good and they LITERALLY wricked ...
Spotify used to have a very good web player. It was well featured and basically meant you really didn't need to install their software on your computer, but about 2 years ago they realised that their...
383 Views
0 replies
1 likes
My Question or Issue (NL) Recently I bought 2 digital tuners (TechniSat 101 IR) in my house on the same network (XS4ALL/VDSL), with Spotify Connect built in. On my Samsung Galaxy S9 (Android 9) and my wifes' S10 I have installed the apps Technisat Co...
My Question or Issue (NL) Recently I bought 2 digital tuners (TechniSat 101 IR) in my house on the same network (XS4ALL/VDSL), with Spotify Connect built in. On my Samsung Ga...
961 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceAndroid X chargeOperating SystemAndroid Nougat My Question or IssueAs of about 3 or 4 months ago my spotify on Android will no longer play on mobile data. It tries to connect but then either says it's offline or gets stuck ...
Plan Premium Country USA Device Android X charge Operating System Android Nougat My Question or Issue As of about 3 or 4 months ago my spotify on Android will no longer play on mobil...
Casual Listener
740 Views
2 replies
1 likes
PlanFamilyCountryUKDevice Samsung Galaxy 9Operating SystemAndroid 9 My Question or IssueMy Spotify app is automatically skipping to the next track after about 30 seconds. Also when on pause it automatically restarts without me pressing play. I have d...
Plan Family Country UK Device Samsung Galaxy 9 Operating System Android 9 My Question or Issue My Spotify app is automatically skipping to the next track after about 30 seconds...
465 Views
0 replies
0 likes
Hi All, I have a Google Pixel 3a XL running Android that I need some advice with. There is one podcast I listen to that when I open up the podcast episode list, Spotify will automaticaly display down the list of episodes to the last episode I listen ...
Hi All, I have a Google Pixel 3a XL running Android that I need some advice with. There is one podcast I listen to that when I open up the podcast episode list, Spotify will a...
369 Views
0 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan: PremiumCountry: N/A Devices: Samsung's & unknown Android-based car head-unitOperating System: Android My Question or Issue: I'...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan: Premium Country: N/A Devices: Samsung's & unknown Android-b...
540 Views
0 replies
0 likes
For some reason all of my recommended concerts are located in or around Houston, TX but I'm in Atlanta, GA. Suggestions used to be for Atlanta and the only time I was in Houston was a few months ago for 3 days. Any thoughts?
For some reason all of my recommended concerts are located in or around Houston, TX but I'm in Atlanta, GA. Suggestions used to be for Atlanta and the only time I was in Houston was a few months ago ...
Regular
7876 Views
5 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceOneplus 3TOperating SystemAndroid Pie (OxygenOS 9.0.4) My Question or IssueFor the life of me I can't get my car controls to work any more - or at least not reliably. The only way Spotify reacts to the car contro...
Plan Premium Country United Kingdom Device Oneplus 3T Operating System Android Pie (OxygenOS 9.0.4) My Question or Issue For the life of me I can't get my car controls to wor...
812 Views
0 replies
0 likes
Spotify PremiumCanada DeviceAnrdoidOperating SystemAndroid 8.1.0 My Question or Issue:I have found some answers on how to remove the album art from a device's lockscreen but I am actually wondering how can I enable this feature. I know I had it on on...
Spotify Premium Canada Device Anrdoid Operating System Android 8.1.0 My Question or Issue: I have found some answers on how to remove the album art from a device's lockscreen b...
697 Views
0 replies
1 likes
Recently I discovered that in Mac the dB output is a lot higher. I first suspect my smartphone but YouTube also has a higher output, when I say higher, I mean a very clear distinction between having heard some noises and listening to the music in noi...
Recently I discovered that in Mac the dB output is a lot higher. I first suspect my smartphone but YouTube also has a higher output, when I say higher, I mean a very clear distinction between having ...
451 Views
0 replies
0 likes
PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0 My Question or IssueSpotify and Instagram updated automatically. I reinsalled both apps but still not fixed. Please help me!
Plan Premium Country Turkey Device Samsung Galaxy Note 5 Operating System Android 7.0 My Question or Issue Spotify and Instagram updated automatically. I reinsalled both apps but sti...
Casual Listener
746 Views
2 replies
0 likes
With the old view i used to save albums and all the songs would automatically get a check mark. now that checkmark changed to a heart. Then if there was a song or two i did not liked i could just remove the checkmark and they would be gone. with the ...
With the old view i used to save albums and all the songs would automatically get a check mark. now that checkmark changed to a heart. Then if there was a song or two i did not liked i could just rem...
2706 Views
0 replies
14 likes
Spotify current update has removed the option to see the podcast you follow and so far I can't even find this option anywhere for the podcasts which I follow PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating S...
Spotify current update has removed the option to see the podcast you follow and so far I can't even find this option anywhere for the podcasts which I follow Plan Free/Premium Country ...
337 Views
0 replies
0 likes
PlanPremiumCountrySwitzerlandDevice(Huawei P20 Lite)Operating System(Android EMUI 9.1) My Question or IssueHello Spotify, When I want to listen to music and show my playlist its very often that I wait a long time for opening. Most of its like stuck a...
Plan Premium Country Switzerland Device (Huawei P20 Lite) Operating System (Android EMUI 9.1) My Question or Issue Hello Spotify, When I want to listen to music and show my ...
513 Views
0 replies
0 likes
Hello Community, I have made several playlists available offline via downloading to my SD card on my old phone. I have moved my SD card to my new phone. Now that I have a new phone, I noticed I have to re-download all of my playlists to my SD card ag...
Hello Community, I have made several playlists available offline via downloading to my SD card on my old phone. I have moved my SD card to my new phone. Now that I have a new pho...
Casual Listener
4055 Views
4 replies
0 likes
PlanThe S8 Free and the S7 PremiumCountrySwedenDeviceSamsung Galaxy S7 and S8Operating SystemThe S7 android 8.0 and the S8 android 9.0 My Question or IssueI wonder why it's possible to hide songs in playlists on the S8 phone and not the S7?It's the s...
Plan The S8 Free and the S7 Premium Country Sweden Device Samsung Galaxy S7 and S8 Operating System The S7 android 8.0 and the S8 android 9.0 My Question or Issue I wonder why it's p...
Casual Listener
2265 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi all, recently upgraded my phone to huawei p30. I've linked my Spotify account to it. My is...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi all,...
Casual Listener
18188 Views
4 replies
0 likes
