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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210788 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210788 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561169 Views

78 replies

3 likes

  • 561169 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463077 Views

575 replies

39 likes

Account
Free
  • 463077 Views
  • 575 replies
  • 39 likes

Song stops in particular moment everytime

PlanPremiumCountry Device Operating SystemAndroid Pie My Question or Issue Spotify stops playing in particular song's particular moment without exception. For example,When I play Post Malone's Goodbye, the song stops at 2:12 everytime I play it. And ...

Casual Listener

Plan Premium Country   Device   Operating System Android Pie   My Question or Issue   Spotify stops playing in particular song's particular moment without exception. &...

450 Views

0 replies

1 likes

  • 450 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify deleted/unfollowed all my albums!

PlanPremiumCountrygerDeviceMate 10 Pro, Windows 10, WebplayerOperating System My Question or IssueSo with the update that changed the visuals of Spotify (probably 4 or 5 month back) all my albums got deleted.I do NOT mean that my downloads where gone...

Casual Listener

Plan Premium Country ger Device Mate 10 Pro, Windows 10, Webplayer Operating System     My Question or Issue So with the update that changed the visuals of Spotify (probably 4 or ...

Boerny

Casual Listener

5806 Views

3 replies

0 likes

  • 5806 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify App stutters when entering an album, going to the 'Your library' tab, or tapping the notific

This has been happening constantly (at least on Android) since the new Library UI was introduced. Whenever I go to an album from the 'Now Playing' screen (by tapping on the name of the song), the app lags for 3 seconds and then directs me to the albu...

Regular

This has been happening constantly (at least on Android) since the new Library UI was introduced. Whenever I go to an album from the 'Now Playing' screen (by tapping on the name of the song), the app...

Katerina

Spotify Legend

1085 Views

1 replies

1 likes

Android
Lag
  • 1085 Views
  • 1 replies
  • 1 likes

Superuser Contribution App unresponsive in Album and Artist categories in new version of Spotify Premium

Plan: PremiumCountry: USA DeviceMoto e4Operating SystemAndroid My Question or IssueUpdated version makes it nearly impossible to listen to tracks under albums and artist categories. App extremely slow or completely unresponsive.

Casual Listener

Plan: Premium Country: USA   Device Moto e4 Operating System Android   My Question or Issue Updated version makes it nearly impossible to listen to tracks under albums and artist c...

Katerina

Spotify Legend

977 Views

1 replies

0 likes

buggy
laggy
slow spotify
Slow to start
  • 977 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay stopped working

PlanPremiumCountryAustriaDeviceHonor 8Operating SystemEMUI 5.0.1/Android 7.0 My Question or IssueI have startet using Spotify about 2 months ago. About 2 weeks ago i realized that the autoplay feature stopped working. Now both replay options have the...

Newbie

Plan Premium Country Austria Device Honor 8 Operating System EMUI 5.0.1/Android 7.0   My Question or Issue I have startet using Spotify about 2 months ago. About 2 weeks ago i realized...

Katerina

Spotify Legend

2257 Views

8 replies

1 likes

  • 2257 Views
  • 8 replies
  • 1 likes

Solved!! 'Add to playlist' page on chosen song not in custom order of playlist page in library

PlanPremiumCountryUKDeviceSamsung Galaxy 8 My Question or IssueIn my library on the page showing all my playlists, I am able to filterthe order in which my playlists are shown. So alphabetical or recentlyplayed etc. Ever since the latest updatehoweve...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 8     My Question or Issue In my library on the page showing all my playlists, I am able to filter the order in which my playlists ar...

originalnorth

Casual Listener

765 Views

2 replies

0 likes

  • 765 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Does Erasing Spotify data deletes everything else there is in Spotify?

PlanPremiumCountryBrazil but speaks english better than a Teacher lolDeviceAndroid 7.0Operating SystemAndroid? My Question or IssueHello! I was about to erase the data from my Spotify when i Saw the warning:THIS WILL DELETE ALL YOUR DATA FROM THE APP...

Casual Listener

  Plan Premium Country Brazil but speaks english better than a Teacher lol Device Android 7.0 Operating System Android?   My Question or Issue Hello! I was about to erase the dat...

Katerina

Spotify Legend

3842 Views

3 replies

0 likes

  • 3842 Views
  • 3 replies
  • 0 likes

[CAR] Special characters not shown correctly

Hi there!I'm using a S10 coupled via Bluetooth to a VW mediasystem. In the display special characters are shown as square.From where could this a issue come from?Spotify app, Bluetooth protocol or the VW system?The song ID ishttps://open.spotify.com/...

Visitor

Hi there! I'm using a S10 coupled via Bluetooth to a VW mediasystem. In the display special characters are shown as square. From where could this a issue come from? Spotify app, Bluetooth protocol...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Sort & Filter playlist on Android

Spotify version 8.5.16.781, Android 8.1.0 According to this Support article, you should be able to sort & filter playlists just like in the desktop client. However, neither option is available to me. Has this feature been removed?

Music Fan

Spotify version 8.5.16.781, Android 8.1.0   According to this Support article, you should be able to sort & filter playlists just like in the desktop client. However, neither option i...

Rene01

Community Legend

1695 Views

9 replies

0 likes

Android
filter
  • 1695 Views
  • 9 replies
  • 0 likes

How do I play only all my songs (Liked/downloaded) on shuffle?

PlanPremiumCountrySingaporeDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI'm not sure if I'm asking something silly or completely missing the obvious because I used to be able to do this but now I can't. I would like to play all m...

Visitor

Plan Premium Country Singapore Device Samsung Galaxy 9 Operating System Android   My Question or Issue I'm not sure if I'm asking something silly or completely missing the obvious beca...

876 Views

0 replies

1 likes

  • 876 Views
  • 0 replies
  • 1 likes

Please fix the **bleep** Top Artist algorithm, it's never been accurate since 2012! You make enough money

You need to fix your algorithm for top artist, for the app itself and for tinder, as I have artist I have listened to once, and other I've never heard before in there. You make enough money to pay for someone to fix such an issue! Or give us to optio...

Newbie

You need to fix your algorithm for top artist, for the app itself and for tinder, as I have artist I have listened to once, and other I've never heard before in there. You make enough money to pay fo...

atrevz

Visitor

900 Views

1 replies

3 likes

  • 900 Views
  • 1 replies
  • 3 likes

App stops playing after 11 seconds - phone requires reboot

PlanPremiumCountryAustraliaDeviceGoogle Pixel Operating SystemAndroid Spotify Version8.5.13.637 My IssueSpotify stops playing tracks after 11 seconds. The phone requires a restart to get it working again, but it may only play one or two tracks before...

Casual Listener

Plan Premium Country Australia Device Google Pixel  Operating System Android  Spotify Version 8.5.13.637   My Issue Spotify stops playing tracks after 11 seconds. The phone...

windburn

Visitor

2070 Views

1 replies

3 likes

  • 2070 Views
  • 1 replies
  • 3 likes

Is it normal for not all liked songs to shuffle?

PlanFree/PremiumCountryU.S. DeviceHuawei Mate 20 ProOperating SystemAndroid 9.0 My Question or IssueI am currently on a free plan, evaluating Spotify. I am finding that as I build a list of liked songs that when I play liked songs, it will randomly p...

Casual Listener

Plan Free/Premium Country U.S.   Device Huawei Mate 20 Pro Operating System Android 9.0   My Question or Issue I am currently on a free plan, evaluating Spotify.   I am fi...

56_kruiser

Casual Listener

797 Views

2 replies

0 likes

  • 797 Views
  • 2 replies
  • 0 likes

Playlist folders created/organised on desktop mixed up on android phone app

PlanPremiumCountryUKDeviceSamsung Galaxy 9 My Question or IssueI've organise my playlists on my desktop into folders and sub-folders as I've created so many. As I've reorganised them, my playlist folders on my phone app don't match. It's not that the...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 9   My Question or Issue I've organise my playlists on my desktop into folders and sub-folders as I've created so many. As I've reorganised ...

corrcorr

Casual Listener

1285 Views

4 replies

3 likes

  • 1285 Views
  • 4 replies
  • 3 likes

Superuser Contribution Chromecast still losing volume control

PlanPremiumCountry SwedenDeviceOneplus5Operating SystemAndroid 8.1.0 Im constantly losing audio control when using chromecast (latest software update). Shutting down spotify solves the problem temporarily. Battery optimization is off. The problem hav...

Regular

Plan Premium Country  Sweden Device Oneplus5 Operating System Android 8.1.0   Im constantly losing audio control when using chromecast (latest software update). Shutting down spoti...

Spotisod

Regular

1247 Views

3 replies

1 likes

  • 1247 Views
  • 3 replies
  • 1 likes

Adding songs not working properly

Repeating a closed post without solution.. so the problem/bug is still there. "So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go and add a song to one of my playlists they are always sorted b...

Regular

Repeating a closed post without solution.. so the problem/bug is still there.   "So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go an...

673 Views

0 replies

0 likes

add to playlist
adding songs
custom order
latest played
recenly played
Update
  • 673 Views
  • 0 replies
  • 0 likes

Playlist takes me to the track's view

PlanPremium CountryPolandDeviceGalaxy S9Operating SystemAndroid Pie - One UI My Question or IssueHi guys, I've recorded a quick video so you know what I'm talking about.0:00 through 0:15 - I access a playlist, pick a song from the playlist, and it ta...

Regular

Plan Premium  Country Poland Device Galaxy S9 Operating System Android Pie - One UI   My Question or Issue Hi guys, I've recorded a quick video so you know what I'm talking about....

Rene01

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cutting out/Stuttering on Bluetooth

PlanPremiumCountryUK DeviceSamsung S8Operating SystemAndroid My Question or IssueNever had this before but suddenly completely unable to use my Bluetooth speakers. Spotify will freeze/sutter for a few seconds every few seconds, tried charging the spe...

Visitor

Plan Premium Country UK   Device Samsung S8 Operating System Android   My Question or Issue Never had this before but suddenly completely unable to use my Bluetooth speakers. Spo...

Peter

Spotify Legend

6433 Views

3 replies

1 likes

  • 6433 Views
  • 3 replies
  • 1 likes

Old Library View

PlanPremiumCountryMexicoDeviceHuawei P10 PlusOperating SystemAndroid PieMy Question or IssueSince i hate the new library view.Can someone tell me What was the LAST version using the previous library view so i can downgrade please

Regular

Plan Premium Country Mexico Device Huawei P10 Plus Operating System Android Pie My Question or Issue Since i hate the new library view. Can someone tell me What was the LAST version using t...

roastedcashews

Casual Listener

2176 Views

11 replies

1 likes

  • 2176 Views
  • 11 replies
  • 1 likes

Playlists ive never played or heard about keeps shows up in my Homescreen

Spotify, u may have been the best music up, but your update will make u dissapear. why in the world, with all the playing songs problems we r experiencing, it keeps show me songs and playlists i never wanted to hear songs from...??? my premiun accoun...

Gig Goer

Spotify, u may have been the best music up, but your update will make u dissapear.   why in the world, with all the playing songs problems we r experiencing, it keeps show me songs and playlis...

ceanneidigh

Visitor

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes