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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5140 Views

0 replies

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Spotify Connect not working

PlanPremiumCountrySwedenDeviceSamsung Galaxy S9Operating SystemAndroid version 9 My Question or IssueLately I find that my devices won't simultaneously connect to Spotify.I'm using my S9 and a pc with Windows 10 installed.It use to work fine, but sin...

Casual Listener

Plan Premium Country Sweden Device Samsung Galaxy S9 Operating System Android version 9   My Question or Issue Lately I find that my devices won't simultaneously connect to Spotify. I...

486 Views

0 replies

0 likes

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Want to delete Heavy Rotation

PlanPremiumCountry Device Operating System My Question or IssueI want to remove Heavy Rotation list on Spotify Home. Let me know any solutions.

Music Fan

Plan Premium Country   Device   Operating System     My Question or Issue I want to remove Heavy Rotation list on Spotify Home. Let me know any solutions.  

2129 Views

0 replies

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Solved!!Superuser Contribution Spotify app for Samsung Gear Fit 2

The Samsung Gear Fit 2 was released 2 weeks ago. All reviews said/showed that it would contain a native spotify app. I´m trying to find that app - but no luck!Can it be that Spotify only releases it into the US samsung Galaxy apps store? I live in Eu...

Regular

The Samsung Gear Fit 2 was released 2 weeks ago. All reviews said/showed that it would contain a native spotify app. I´m trying to find that app - but no luck! Can it be that Spotify only releases i...

Guido

Spotify Legend

144563 Views

219 replies

7 likes

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Having to download songs over and over

My Question or IssueSince the last upgrade to Spotify I keep having to download my library after each time I go off libe. Does anyone know how to stop this?

Visitor

    My Question or Issue Since the last upgrade to Spotify I keep having to download my library after each time I go off libe. Does anyone know how to stop this?

375 Views

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Solved!!Superuser Contribution Can't play Playlists from Home Screen

PlanPremiumCountryDEDeviceSamsung Galaxy S7Operating SystemLineageOS 14.1 (no Google apps)My Question or IssueI can't seem to play those squares on the home page with a Spotify symbol in the upper left corner. I assume these are playlists created by ...

Casual Listener

Plan Premium Country DE Device Samsung Galaxy S7 Operating System LineageOS 14.1 (no Google apps) My Question or Issue I can't seem to play those squares on the home page with a Spotify symb...

vic424242

Casual Listener

1771 Views

4 replies

0 likes

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Superuser Contribution Spotify Skipping some songs 3-10 secs after playing

PlanPremiumCountryPhilippinesDeviceLGV40 ThinQOperating System(Android Pie) My Question or IssueI was using the Spotify App for my other deviceAnd not experienced this way. Was using the same Android Pie version with my Xiaomi Pocophone F1However thi...

Casual Listener

Plan Premium Country Philippines Device LGV40 ThinQ Operating System (Android Pie)   My Question or Issue I was using the Spotify App for my other device And not experienced this way....

martin1_navarro

Casual Listener

1926 Views

5 replies

0 likes

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Waze Notification still persists for me

PlanPremiumCountryGermanyDeviceOnePlus 7 ProOperating SystemAndroid My Question or IssueHello,I still have the unclearable Waze notification issue on my OnePlus 7 Pro. I do not have Waze installed, also I turned everything related to car mode/Waze of...

Gig Goer

  Plan Premium Country Germany Device OnePlus 7 Pro Operating System Android   My Question or Issue Hello, I still have the unclearable Waze notification issue on my OnePlus 7 P...

330 Views

0 replies

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No more radios?

PlanPremiumCountry Device(Droid Moto Z2Operating System(Android Oreo) My Question or IssueI can't play actual radios anymore. All I get now are fixed playlists instead of listening to new music that's similar to what I like. I can't find the option f...

Newbie

Plan Premium Country   Device (Droid Moto Z2 Operating System (Android Oreo)   My Question or Issue I can't play actual radios anymore. All I get now are fixed playlists inst...

DanifC

Composer

661 Views

2 replies

1 likes

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Superuser Contribution 2019 update - how to change it

Hi all,I was wondering if anyone else was having this problem. I've had this update for nearly a month now and I still hate it. For some reason I am unable to listen to music offline, I can't listen to artists entire discographies anymore (only their...

Casual Listener

Hi all, I was wondering if anyone else was having this problem. I've had this update for nearly a month now and I still hate it. For some reason I am unable to listen to music offline, I can't liste...

tashatambur77

Casual Listener

11996 Views

11 replies

16 likes

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Forum timestamps are toxic

My QuestionWhy are there no timestamps attached to forum posts? It's super important to know when topics were posted and when replies were posted, especially when it comes to bugs and solutions. Solutions 4 years ago might not be applicable for simil...

Gig Goer

My Question Why are there no timestamps attached to forum posts? It's super important to know when topics were posted and when replies were posted, especially when it comes to bugs and solutions. So...

489 Views

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Since they made the androidapp unusable

and since they never care to listen to their customers, is there any way to copy spotify playlists/artists into another client, like amazon music for instance?

Casual Listener

and since they never care to listen to their customers, is there any way to copy spotify playlists/artists into another client, like amazon music for instance? 

hoodeddefender

Gig Goer

485 Views

1 replies

1 likes

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Download Music in Spotify Lite

PlanPremiumCountryPeruDeviceMotorola Moto G4 PlusOperating SystemAndroid Pie Is there a way to download my music in the lite version of Spotify? In the settings there's an option to delete my downloaded music but I can't find a way to even download i...

Visitor

Plan Premium Country Peru Device Motorola Moto G4 Plus Operating System Android Pie   Is there a way to download my music in the lite version of Spotify? In the settings there's an opti...

645 Views

0 replies

0 likes

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Superuser Contribution Spotify Lite

PlanPremiumCountryBrazilDevice(Redmi Note 6 Pro)Operating System (Android Pie.) My Question or IssueFor those who use Spotify Lite: After acquiring the premium the Daily Mix of yours have stopped updating too? I've been in contact with Spotify severa...

Newbie

Plan Premium Country Brazil Device (Redmi Note 6 Pro) Operating System   (Android Pie.)   My Question or Issue For those who use Spotify Lite: After acquiring the premium the Dai...

Katerina

Spotify Legend

425 Views

1 replies

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Solved!!Superuser Contribution invisible custom play-lists

PlanpremiumCountryfranceDevicegoogle pixel 3aOperating Systemandroid pie My Question or IssueHello, I use spotify premium on android d, for some time my custom playlists do not appear anymore.In the section "home" my playsts "radar outputs", "discove...

Casual Listener

Plan premium Country france Device google pixel 3a Operating System android pie   My Question or Issue Hello, I use spotify premium on android d, for some time my custom playlists do n...

Katerina

Spotify Legend

671 Views

4 replies

0 likes

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Solved!!Superuser Contribution Unable to change order of playlists in app

PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroid 9 My Question or IssueWhen I'm on the playlist view in the app (Your Library > Music > Playlists), the "Filters" button is unresponsive to touch. i.e. I'll try to touch the button and nothi...

Regular

Plan Premium Country Canada Device Pixel 3 Operating System Android 9   My Question or Issue When I'm on the playlist view in the app (Your Library > Music > Playlists), the "Fil...

Katerina

Spotify Legend

1973 Views

5 replies

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Shuffle Explanation

PlanFreeCountryUSA DeviceSamsung Galaxy 10+Operating SystemAndroid Pie My Question or IssueDoes shuffle mean picking songs randomly from the deck, or shuffling the deck and playing off the top?

Newbie

Plan Free Country USA  Device Samsung Galaxy 10+ Operating System Android Pie   My Question or Issue Does shuffle mean picking songs randomly from the deck, or shuffling the deck ...

435 Views

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Solved!!Superuser Contribution 1-3 sekudnowa "pauza" na wyłączonym ekranie

Witam, mam taki problem po aktualizacji aplikacji Spotify (dwie wstecz) Gdy słucham muzyki w tle to co jakiś czas pauzuje się utwór na chwilę. Gdy jest włączony ekran (np nawigacja) to problem nie występuje. Sprawdzałem różne inne aplikację i problem...

Casual Listener

Witam, mam taki problem po aktualizacji aplikacji Spotify (dwie wstecz) Gdy słucham muzyki w tle to co jakiś czas pauzuje się utwór na chwilę. Gdy jest włączony ekran (np nawigacja) to problem nie wy...

guliwers

Casual Listener

10965 Views

2 replies

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Latest updates that changed the way lists are viewed there seems to be a long lag before lists load

PlanPremiumCountryUKDeviceDOOGEE BL7000Operating System Android 7.0 My Question or IssueDid the latest update slow down the loading of library lists? Artists,albums,daily mixes are especially affected for me if you wait you can wait up to a minute to...

Newbie

Plan Premium Country UK Device DOOGEE BL7000 Operating System Android 7.0   My Question or Issue Did the latest update slow down the loading of library lists? Artists,albums,daily mix...

brados

Newbie

769 Views

2 replies

2 likes

APP HANGS
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Recomemded Artists under Artists

PlanPremiumCountryUsaDeviceNote 9Operating SystemAndroid My Question or IssueHow do I list Artists? Now under Artistd I see 3 Artist then it shows Recommended Artists in Random order. How do I list artists and remove an Artist from the Artist list. T...

Casual Listener

Plan Premium Country Usa Device Note 9 Operating System Android   My Question or Issue How do I list Artists? Now under Artistd I see 3 Artist then it shows Recommended Artists in Rand...

flagrant90

Casual Listener

690 Views

1 replies

0 likes

artists
recomended artists
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Solved!!Superuser Contribution [Mobile] Shuffle feature is reset after changing songs

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueEvery time I change songs on my phone, the shuffle feature is being reset - automatically! Meaning everytime I change a song on Spotify on my mobile, I have ...

Casual Listener

Plan Premium Country Malaysia Device Samsung Galaxy S8 Operating System Android   My Question or Issue Every time I change songs on my phone, the shuffle feature is being reset - autom...

Peter

Spotify Legend

2312 Views

3 replies

0 likes

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