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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388884 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8070 Views

0 replies

7 likes

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Playlist re-shuffles after disconnecting from car bluetooth

PlanPremiumCountryAustraliaDeviceHuawei Mate 10 ProOperating SystemAndroidSpotfy v 8.5.9.737 My Question or IssueWhenever my phone disconnects from the car bluetooth, the playlist order gets re-shuffled.Steps to reproduce:1. Open playlist. Press shuf...

Music Fan

Plan Premium Country Australia Device Huawei Mate 10 Pro Operating System Android Spotfy v 8.5.9.737   My Question or Issue Whenever my phone disconnects from the car bluetooth, the p...

RhiRhi89

Visitor

711 Views

1 replies

3 likes

  • 711 Views
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Playing a song reset repeat and random preference

PlanPremiumCountryFrance DeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueHi ! On my mobile, when I click on the "play" icon on a song and I was listening to music with random or repeat settings on, it reset these settings.Ex: I am liste...

Regular

Plan Premium Country France   Device OnePlus 6T Operating System Android 9   My Question or Issue Hi ! On my mobile, when I click on the "play" icon on a song and I was listening...

448 Views

0 replies

0 likes

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Problems adding local files to offline playlist

Hello! PlanPremiumCountryUKDeviceSamsung Galaxy Ace 4Operating System(Android 4.4.4) My Question or IssueI have a downloaded playlist on my phone which I use for offline listening (mostly on my walk to and from work), I keep it downloaded and add/rem...

Gig Goer

Hello!   Plan Premium Country UK Device Samsung Galaxy Ace 4 Operating System (Android 4.4.4)   My Question or Issue I have a downloaded playlist on my phone which I use for off...

384 Views

0 replies

1 likes

  • 384 Views
  • 0 replies
  • 1 likes

Spotify with Kingston microSD Offline Storage Slow Issue

Recently purchased Onkyo DP-X1A Digital Audio Player (Andoird OS).Android OS: 5.1.1Kernel Version: 3.4.0 android-build@DAP #1 Fri Nov 4 00:14:41 CST 2016Build Number: LMY47VSW Version: 0.1.37.8_20161104.000715 This device has internal flash storage o...

Regular

Recently purchased Onkyo DP-X1A Digital Audio Player (Andoird OS). Android OS: 5.1.1 Kernel Version: 3.4.0 android-build@DAP #1 Fri Nov 4 00:14:41 CST 2016 Build Number: LMY47V SW Version: 0.1.37...

Jonelsender1

Newbie

658 Views

1 replies

0 likes

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Superuser Contribution App minimizes itself when logged in

PlanPremiumCountryUnited StatesOperating SystemAndroid 8 My Question or IssueEver since I updated Spotify to 8.5.15.660, it's been minimizing itself after a few seconds of trying to open it. The app would display correctly on the screen for a few sec...

Regular

Plan Premium Country United States Operating System Android 8   My Question or Issue Ever since I updated Spotify to 8.5.15.660, it's been minimizing itself after a few seconds of trying...

Peter

Spotify Legend

1450 Views

5 replies

5 likes

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  • 5 likes

Superuser Contribution Offline Mode has locked me out of spotify

PlanPremiumCountryCanadaDeviceSamsung J3Operating SystemAndroid My Question or IssueSo I found a wifi and downloaded my songlist for offline listening.After the download, to test I switched to offline mode. But could not play any songs. (I knew they ...

Casual Listener

Plan Premium Country Canada Device Samsung J3 Operating System Android   My Question or Issue So I found a wifi and downloaded my songlist for offline listening. After the download, t...

Peter

Spotify Legend

811 Views

1 replies

1 likes

  • 811 Views
  • 1 replies
  • 1 likes

Poor Sound Quality with Premium Account

PlanPremiumCountryIndiaDeviceGoogle Nexus 6P and Denon X4500H AVROperating SystemAndroid Oreo 8.1 My Question or IssueI am using Spotify Connect on my Denon x4500H AVR to play from my premium account. But I am not able to feel any difference between ...

Visitor

Plan Premium Country India Device Google Nexus 6P and Denon X4500H AVR Operating System Android Oreo 8.1   My Question or Issue I am using Spotify Connect on my Denon x4500H AVR to pla...

1085 Views

0 replies

4 likes

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Why daily mixes don't appear on spotify for android TV

I get daily mixes play list on my android app on the phone, but not on the Android TV app

Casual Listener

I get daily mixes play list on my android app on the phone, but not on the Android TV app

457 Views

0 replies

0 likes

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Songs One does not show on Android Spotify App

PlanPremiumCountryUSA DeviceSamsung Galaxy S10Operating SystemAndroid Version 9 My Question or IssueI am getting an intermittent issue with the Android App recognizing my Sonos One Gen 2 as a streamable device via WIFI. At first, the speaker was not ...

Newbie

Plan Premium Country USA   Device Samsung Galaxy S10 Operating System Android Version 9   My Question or Issue I am getting an intermittent issue with the Android App recognizing...

421 Views

0 replies

0 likes

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Albums and radios i have downloaded and listen to all the time recently started unsaving

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo recently every time I close the app most of my music is undownloaded. I'll open the app an...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So rece...

393 Views

0 replies

0 likes

Unsaved songs
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[Idea] [Playlist] Find A Song

I would like spotify to add a "find a song in playlist" as my playlist is over a thousand songs and on android, that's impossible to find where a song exactly is

Roadie

I would like spotify to add a "find a song in playlist" as my playlist is over a thousand songs and on android, that's impossible to find where a song exactly is  

457 Views

0 replies

0 likes

  • 457 Views
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Songs which I did not play at all appear in recently listened

Hi, I've got family package - we are using spotify family on 3 acocunts.I've got samsung A7 phone and android app.For last few weeks I've got problem with application:1. in my recently listened list I've got music I have never start/ search etc.2. So...

Visitor

Hi,   I've got family package  - we are using spotify family on 3 acocunts. I've got samsung A7 phone and android app. For last few weeks I've got problem with application: 1. in my re...

540 Views

0 replies

0 likes

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Superuser Contribution Recently Played

The new update has removed the "Recently Played" section from the "My Library" section. Is there any way I can access the list of my recently played other than the unintuitive sideways scroll section on the "Home" page?? This was a really useful feat...

Newbie

The new update has removed the "Recently Played" section from the "My Library" section.   Is there any way I can access the list of my recently played other than the unintuitive sideways scrol...

j123456

Regular

1622 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Superuser Contribution Bugs in the currently playing Tab

DeviceOnePlus 6TOperating SystemAndroid Pie My Question or IssueThe first bug is best explained by the Video I attached. In the currently playing Tab you can "scroll" even though there is no more content. The second bug concerns the dot that indicate...

Casual Listener

Device OnePlus 6T Operating System Android Pie   My Question or Issue The first bug is best explained by the Video I attached. In the currently playing Tab you can "scroll" even though the...

Peter

Spotify Legend

1981 Views

6 replies

1 likes

  • 1981 Views
  • 6 replies
  • 1 likes

Daily Mixes will not load in Android App.

PlanPremium FamilyCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 9 PIE My Question or IssueGor the past few weeks, I have not been able to get my daily mixes to load. Getting an error message. Screenshot is attached. I have already done a...

Newbie

Plan Premium Family Country USA Device Samsung Galaxy S10+ Operating System Android 9 PIE   My Question or Issue Gor the past few weeks, I have not been able to get my daily mixes to l...

r121

Music Fan

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
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There is no repeat button for free on android app

PlanFreeCountryUSSamsung Galaxy 9Operating SystemAndroid My Question or IssueI can't repeat my playlist on my phone even though I can on my computer. It isn't where the other thread that I found, that I couldn't reply to, said it was. This is really ...

Visitor

Plan Free Country US Samsung Galaxy 9 Operating System Android   My Question or Issue I can't repeat my playlist on my phone even though I can on my computer. It isn't where the other t...

281 Views

0 replies

0 likes

  • 281 Views
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Spotify Wont Stop playing even when off

Hi I am on premium accounts and in the UK using an Android Phone. When I bluetooth my Galaxy S8 to the radio, I play my music no problem, when I close down the app, for some reason it just rnadomly starts. I have switched it off and back on, checked ...

Newbie

Hi   I am on premium accounts and in the UK using an Android Phone.  When I bluetooth my Galaxy S8 to the radio, I play my music no problem,  when I close down the app, for some reas...

367 Views

0 replies

0 likes

  • 367 Views
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Inserted music by desktop doesn't play on phone

Hi,I'm having trouble with some music I inserted in Spotify myself. I inserted it, using the desktop a couple of months back and saved it in a playlist. Next I downloaded the playlist on my Android phone (OnePlus X) and it worked marvelous. However, ...

Visitor

Hi, I'm having trouble with some music I inserted in Spotify myself. I inserted it, using the desktop a couple of months back and saved it in a playlist. Next I downloaded the playlist on my Android...

320 Views

0 replies

0 likes

  • 320 Views
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Spotify not loading Galaxy S10+

PlanPremiumCountryUKDevice(Galaxy S10+)Operating System(Android Oreo.) My Question or IssueSpotify will not load up all of a sudden. I have so far tried -RebootingUninstalling/ReinstallingClearing Google play servicesFollowing the clean install proce...

Newbie

Plan Premium Country UK Device (Galaxy S10+) Operating System (Android Oreo.)   My Question or Issue Spotify will not load up all of a sudden. I have so far tried - Rebooting Un...

410 Views

0 replies

0 likes

  • 410 Views
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Problem with android device

PlanPremiumCountryItalyDeviceSamsung S10+Operating SystemAndroid My Question or IssueHi, using my spotify account via PC or other devices I have no problems, but when I use my S10 + the application is very slow and practically impossible to use.I hav...

Casual Listener

  Plan Premium Country Italy Device Samsung S10+ Operating System Android   My Question or Issue Hi, using my spotify account via PC or other devices I have no problems, but when...

448 Views

0 replies

0 likes

  • 448 Views
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  • 0 likes