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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111202 Views

26 replies

3 likes

  • 111202 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223730 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223730 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580929 Views

79 replies

3 likes

  • 580929 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478316 Views

577 replies

40 likes

Account
Free
  • 478316 Views
  • 577 replies
  • 40 likes

Downloaded Songs dissapeared

PlanPremiumCountryCanadaDevicePixel 2 My Question or IssueI used to download Single Songs, Albums and Playlists a lot to then go on the road in offline mode, go to the Songs tab and shuffle play everything.For whatever reasons, that tab has dissapear...

Newbie

Plan Premium Country Canada Device Pixel 2   My Question or Issue I used to download Single Songs, Albums and Playlists a lot to then go on the road in offline mode, go to the Songs tab ...

lillithromero

Newbie

686 Views

1 replies

1 likes

  • 686 Views
  • 1 replies
  • 1 likes

No shuffle play

PlanPremium via Phone Provider CountryNew Zealand DeviceHaweui P20 Pro Operating System( Android 9 ) My Question or Issue Hi I do not have Shuffle play on my Playlists any more has shuffle play been removed? I have attached photo of my Playlist it ju...

Newbie

Plan Premium via Phone Provider    Country New Zealand   Device Haweui P20 Pro   Operating System ( Android 9 )    My Question or Issue   Hi   ...

cohenfs

Roadie

1399 Views

3 replies

0 likes

shuffle
  • 1399 Views
  • 3 replies
  • 0 likes

Superuser Contribution Home page is blank for days

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I've been having issues for days now the home page is blank what to do I've paid for prem...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Katerina

Spotify Legend

2072 Views

6 replies

1 likes

  • 2072 Views
  • 6 replies
  • 1 likes

[playing] I can not play my songs without adding them a playlist

PlanPremium CountryTürkiyeDeviceXiaomi mi 5s plus Operating SystemAndroid 8 My Question or IssueIn the old versions of the application, I could play my musics by selecting the "songs" tab and pressing to "play". But now, I can not do it because there...

Casual Listener

  Plan Premium  Country Türkiye Device Xiaomi mi 5s plus  Operating System Android 8   My Question or Issue In the old versions of the application, I could play my musi...

1_d28ex-u0fqr

Regular

1915 Views

3 replies

0 likes

Individual
Music
playing
  • 1915 Views
  • 3 replies
  • 0 likes

Samsung gear fit 2: Offline mode won't allow shuffle

PlanPremiumDeviceSamsung Gear Fit 2Operating SystemAndroid My Question or IssueI'm using the Samsung gear fit 2 in combination with the Spotify app. Once the app (on the gear) is in offline mode, it won't allow me to play songs in a downloaded playli...

Visitor

Plan Premium Device Samsung Gear Fit 2 Operating System Android   My Question or Issue I'm using the Samsung gear fit 2 in combination with the Spotify app.   Once the app (on the...

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay of downloaded albums doesn't work

Since the last big update (8.5.11.762) I'm struggling with some issues. Among them, I can't no longer filtering downloaded songs by Artists, only by albums. That sucks. Anyone pls can help? Another big issue is that my downloaded albums doesn't autop...

Regular

Since the last big update (8.5.11.762) I'm struggling with some issues. Among them, I can't no longer filtering downloaded songs by Artists, only by albums. That sucks. Anyone pls can help?  An...

Toi_Toi

Regular

2095 Views

4 replies

0 likes

autoplay
Download Playlists
filtering
  • 2095 Views
  • 4 replies
  • 0 likes

Unwanted tracks appearing in Play Queue

Plan - PremiumCountry - UKDevice - Pixel XLOperating System - Android 9 - Pie My Question or IssueWhen I start using the Spotify app, the same set of songs keep on appearing in my Play Queue (screenshot attached). I haven't added them, and even if I ...

Regular

Plan - Premium Country - UK Device - Pixel XL Operating System - Android 9 - Pie   My Question or Issue When I start using the Spotify app, the same set of songs keep on appearing in my Pl...

502 Views

0 replies

0 likes

Play queue
  • 502 Views
  • 0 replies
  • 0 likes

Recover last weekly discover / or / Visualize the memory cache ?

PlanPremiumCountryFRDeviceAsus Zenfone 3Operating SystemAndroid My QuestionYesterday I was driving and listening my "weekly discover" on spotify with my smartphone. Some songs were great but I cannot liked it because I was driving and my smarpthone w...

Visitor

Plan Premium Country FR Device Asus Zenfone 3 Operating System Android   My Question Yesterday I was driving and listening my "weekly discover" on spotify with my smartphone. Some song...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Playlist Tab Gone?

PlanPremiumDeviceOnePlus 5 My Question or IssueRecently updated the app. Look under your library tab and I have all the usual options of songs, albums etc but no playlists tab? I can't find where to access my playlists anywhere on the app.

Newbie

Plan Premium Device OnePlus 5     My Question or Issue Recently updated the app. Look under your library tab and I have all the usual options of songs, albums etc but no playlists ta...

DanifC

Composer

903 Views

1 replies

0 likes

  • 903 Views
  • 1 replies
  • 0 likes

Daily mixes not loading

PlanPremiumCountryUKDeviceGoogle Pixel 2 Operating SystemAndroid Pie My Question or IssueI keep getting "Sorry, something went wrong. Please give it another try" when I try to play any of the Daily Mixes.I have re-installed the app, restarted phone e...

Newbie

Plan Premium Country UK Device Google Pixel 2  Operating System Android Pie   My Question or Issue I keep getting "Sorry, something went wrong. Please give it another try" when I ...

688 Views

0 replies

0 likes

  • 688 Views
  • 0 replies
  • 0 likes

I cant play any single music since i have factory reseted and reinstalled spotify

PlanFreeDeviceGalaxy s7 edgeOperating SystemLast ver of andriod My Question or Issue I have been using spotify just fine for past years but since last week after a reset factory and reinstallation of spotify , when i search for a single song ( not an...

Newbie

Plan Free Device Galaxy s7 edge Operating System Last ver of andriod   My Question or Issue   I have been using spotify just fine for past years but since last week after a reset f...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Superuser Contribution Autorun after end of playlist doesn't work anymore

PlanPremiumCountryFranceDeviceAndroidOperating SystemGoogle My Question or IssueIts been a month now since the the autoplay after the end of my playlists doesn't work anymore. I have looked in the settings and the option is correctly activated but fo...

Casual Listener

Plan Premium Country France Device Android Operating System Google   My Question or Issue Its been a month now since the the autoplay after the end of my playlists doesn't work anymore...

Peter

Spotify Legend

1322 Views

5 replies

0 likes

  • 1322 Views
  • 5 replies
  • 0 likes

Shazam tracks not offering a Spotify playlist to add to

Free planAustraliaAndroid S8 and A50 For around the last 12 months when I Shazam a song with the intention of then adding it to a Spotify playlist via the Shazam app, approximately only 2 in 10 songs offers the 'Add To' option. All the other times I ...

Visitor

  Free plan Australia Android S8 and A50   For around the last 12 months when I Shazam a song with the intention of then adding it to a Spotify playlist via the Shazam app, &...

467 Views

0 replies

1 likes

  • 467 Views
  • 0 replies
  • 1 likes

Spotify Android apps not working on car android player

Recently my spotify apps on my car android player stops working after the recent update. The apps fails to login and shows black screen and later on exit itself. My other family account using other equipment running just fine!. Please help. Thank you...

Visitor

Recently my spotify apps on my car android player stops working after the recent update. The apps fails to login and shows black screen and later on exit itself. My other family account using other e...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Waze not detecting spotify.

So i purchased a android headunit running android 5.1.1 in tablet mode. But i cannot seem to get both spotify and Waze working on it, and both work perfectly seperatly on my headunit.But the option for spotify in waze is missing, i found out its beca...

Casual Listener

So i purchased a android headunit running android 5.1.1 in tablet mode. But i cannot seem to get both spotify and Waze working on it, and both work perfectly seperatly on my headunit. But the option...

spazer

Visitor

1852 Views

2 replies

2 likes

  • 1852 Views
  • 2 replies
  • 2 likes

Playlist radio is useless without dislike

is that a Joke?for what am i playing 7 dollars?i created new playlist added my favorite songs but with diffrenet genereand Walla the radio is useless.it contains 0 of the songs i want.and for the best part, the dislike button is gone. i guess i will ...

Casual Listener

is that a Joke? for what am i playing 7 dollars? i created new playlist added my favorite songs but with diffrenet genere and Walla the radio is useless. it contains 0 of the songs i want. a...

miketB

Casual Listener

947 Views

1 replies

2 likes

  • 947 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't connect Shazam with Spotify

Hello! I use Spotify Premium and it worked just fine until just a couple of days ago when it disconnected and now it's only connected to Apple Music whitch I've never used before. Can it be because I'm in another country? I tried to Deinstall it but ...

Visitor

Hello!    I use Spotify Premium and it worked just fine until just a couple of days ago when it disconnected and now it's only connected to Apple Music whitch I've never used before. Can ...

Toinouy

Visitor

3083 Views

2 replies

4 likes

  • 3083 Views
  • 2 replies
  • 4 likes

Nummers kwijt

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

508 Views

0 replies

0 likes

Verloren nummers
  • 508 Views
  • 0 replies
  • 0 likes

Playlists playing on random and I don't want to.

I want to listen to some of my playlists in the order they're in, but it automatically randomized after the first song. Any ideas on how to stop this?Premium account CountryUSADeviceGalaxy 9

Casual Listener

I want to listen to some of my playlists in the order they're in, but it automatically randomized after the first song. Any ideas on how to stop this? Premium account  Country USA Device Ga...

1_d28ex-u0fqr

Regular

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Playlists not syncing

PlanFreeCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Oreo (8.0.0) My Question or IssueHello! So I got a new phone last night, and found that my playlists on spotify are no longer there, as well as my likes, etc. I have spotify on my lapto...

Casual Listener

Plan Free Country USA Device Samsung Galaxy S9 Operating System Android Oreo (8.0.0)   My Question or Issue Hello! So I got a new phone last night, and found that my playlists on ...

kaitlyn0916

Casual Listener

747 Views

2 replies

0 likes

  • 747 Views
  • 2 replies
  • 0 likes