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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118664 Views

27 replies

4 likes

  • 118664 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239269 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239269 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600125 Views

79 replies

3 likes

  • 600125 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492677 Views

581 replies

42 likes

Account
Free
  • 492677 Views
  • 581 replies
  • 42 likes

Low Volume

PlanPremiumCountryUSA DeviceAll Apple Gadgets and Google Chromecast Attached to a Yamaha receiverOperating SystemLatest iOs on all gadgets My Question or Issue I have 2 music systems, running a Yamaha receiver with a Chromecast attached to it, then I...

Music Fan

Plan Premium Country USA   Device All Apple Gadgets and Google Chromecast Attached to a Yamaha receiver Operating System Latest iOs on all gadgets   My Question or Issue   ...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

My Weekly Discovery doesnt refresh since 2 months ago

PlanPremiumCountryMexicoDeviceSamsung Galaxy S-10eOperating SystemVersion Android 9My Question or IssueWells since i chance my phone 2 months ago my weekly discovery or any other carpet doesnt refresh witt new music , it reminds the same music, i try...

Visitor

Plan Premium Country Mexico Device Samsung Galaxy S-10e Operating System Version Android 9 My Question or Issue Wells since i chance my phone 2 months ago my weekly discovery or any other ca...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Colored notification

PlanPremiumCountryItalyDeviceHUAWEI P10 Operating System(Android 9 Emui 9.1.0 My Question or IssueHello i recently noticed that know the notification icon change color based on the song is there a way to not have the notification colored?

Newbie

  Plan Premium Country Italy Device HUAWEI P10  Operating System (Android 9 Emui 9.1.0   My Question or Issue Hello i recently noticed that know the notification icon change...

590 Views

0 replies

1 likes

  • 590 Views
  • 0 replies
  • 1 likes

Local Files won't download in mobile apps

I am having difficulty to download my local files on my mobile apps. I tried the solutions provided on the community, but none of them works for me. I have all my local files (not much, around 7 songs) added to a new playlist via my desktop, then usi...

Casual Listener

I am having difficulty to download my local files on my mobile apps. I tried the solutions provided on the community, but none of them works for me.   I have all my local files (not much, arou...

796 Views

0 replies

1 likes

Android 9
download issues
local files sync mobile phone
  • 796 Views
  • 0 replies
  • 1 likes

no track info on tv when chromecasting only spotify logo huawei 8.0 samsung tv

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Albums automatically shuffle with Android Auto. Shuffle is turned off on my phone and car.

I have one month of Spotify Premium to check this service out, but I am encountering a strange issue: When I ask Google Assistant to play an album like DARK SIDE OF THE MOON, it automatically shuffles the album. Shuffle is turned off on my phone and ...

Visitor

I have one month of Spotify Premium to check this service out, but I am encountering a strange issue:   When I ask Google Assistant to play an album like DARK SIDE OF THE MOON, it automaticall...

EFDisaster

Regular

10212 Views

5 replies

1 likes

android auto
Google Assistant
  • 10212 Views
  • 5 replies
  • 1 likes

Playlists by spotify cut the beginning and end of songs

My Question or IssuePlaylists made by spotify such as power gaming will cut off the beginning and end of songs. The song will end before it is over and the next one will not start at the beginning. This only happens of spotify made playlists. I have ...

Newbie

  My Question or Issue Playlists made by spotify such as power gaming will cut off the beginning and end of songs. The song will end before it is over and the next one will not start at the be...

876 Views

0 replies

1 likes

  • 876 Views
  • 0 replies
  • 1 likes

Music pausing randomly also studdering at times too.

PlanFreeCountryCanadaDeviceAndroid A8Operating SystemAndriod ver. 9 My Question or IssueRecently my spotify has been just pausing at random or play back just isnt working. Almost every song it stops and it's super frustrating. But additionally but no...

Visitor

Plan Free Country Canada Device Android A8 Operating System Andriod ver. 9   My Question or Issue Recently my spotify has been just pausing at random or play back just isnt working. Al...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Playlist Arrangement on Mobile

Hello! I'm a bit bummed one of the recent updates to the Spotify app now causes your playlists to be arranged based off of whichever one was played most recently.This wouldn't be much of a problem if I only had a few playlists, but I have like 30 and...

Visitor

Hello!   I'm a bit bummed one of the recent updates to the Spotify app now causes your playlists to be arranged based off of whichever one was played most recently. This wouldn't be much of a...

586 Views

0 replies

1 likes

  • 586 Views
  • 0 replies
  • 1 likes

Autoplay doesn't work

PlanPremiumCountryBelgiumDeviceSamsung Galaxy A40Operating SystemAndroid 9 My Question or Issue Hi, Since I have a new phone the feature Autoplay won't work anymore. I've switched it off and on a few times. But this makes no difference. With my previ...

Casual Listener

Plan Premium Country Belgium Device Samsung Galaxy A40 Operating System Android 9   My Question or Issue   Hi,   Since I have a new phone the feature Autoplay won't work a...

Overhoop

Casual Listener

761 Views

2 replies

0 likes

autoplay
  • 761 Views
  • 2 replies
  • 0 likes

Playlist menu disapear in Android? Please help me

PlanPremiumCountryBrazilDeviceMoto G6 Plus Operating SystemAndroid 9 My Question or IssuePlease, my Spotify dont have Playlist menu more. Whats happen? Por favor, meu Spotify não tem mais o menu Playlist, o que acontece? Não consigo encontrar o menu,...

Visitor

Plan Premium Country Brazil Device Moto G6 Plus  Operating System Android 9   My Question or Issue Please, my Spotify dont have Playlist menu more. Whats happen?  Por favor,...

ardacebi

Composer

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in on Spotify

PlanPremiumCountryPortugalDeviceHuawei P10Operating SystemAndroid 9 My Question or IssueOn this specific device I'm unable to log in into my account. Spotify closes/crashes as soon as I try to log in.I can log in with any other account besides my own...

Casual Listener

Plan Premium Country Portugal Device Huawei P10 Operating System Android 9   My Question or Issue On this specific device I'm unable to log in into my account. Spotify closes/crashes a...

Nyhals

Casual Listener

1095 Views

4 replies

0 likes

  • 1095 Views
  • 4 replies
  • 0 likes

As of This Morning, Spotify App Will Not Connect to Sonos

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I woke up this morning and tried to play some music on my sonos and the app will not connect. I've reset my phone...

Gig Goer

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I woke up this morning and tr...

SPmusic

Visitor

866 Views

1 replies

7 likes

  • 866 Views
  • 1 replies
  • 7 likes

Reproducción de canciones

PlanPremiumCountryChile DeviceNokia 3Operating SystemAndroid My Question or IssueSi no estoy conectado a internet no se reproducen las canciones que tengo descargadas salvo algunas de las más recientes, otras ni siquiera aparecen guardadas, aparecen ...

Regular

  Plan Premium Country Chile  Device Nokia 3 Operating System Android   My Question or Issue Si no estoy conectado a internet no se reproducen las canciones que tengo descar...

Sanitarium

Regular

524 Views

1 replies

1 likes

  • 524 Views
  • 1 replies
  • 1 likes

Spotify crashes under VODAFONE network

Good morning, I'd like to point out that for months Spotify PREMIUM has been stalling after a few minutes without going on a break. I use a Huawei P20 Pro on VODAFONE network. The problem is common to many users and it's time to fix it

Regular

Good morning, I'd like to point out that for months Spotify PREMIUM has been stalling after a few minutes without going on a break. I use a Huawei P20 Pro on VODAFONE network. The problem is common t...

Gioghi78

Regular

667 Views

2 replies

0 likes

Vodafone crashes
  • 667 Views
  • 2 replies
  • 0 likes

Streaming only works on external speakers

The problemWhen I try to play songs on my phone everything shows up as usual, but the playbar doesn't move(stuck at whatever timestamp you skip to). What makes this problem strange is that its very circumstancial. Streaming via my data works, playing...

Newbie

The problem When I try to play songs on my phone everything shows up as usual, but the playbar doesn't move(stuck at whatever timestamp you skip to).  What makes this problem strange is that i...

1853 Views

0 replies

0 likes

device based
Streaming Issue
  • 1853 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Android - Local files from desktop not syncing on phone

PlanPremiumDeviceWindows 10 desktop and Samsung Galaxy S7Operating SystemWindows 10 and Android 8.0.0 My Question or IssueI uploaded some local files and made a playlist. This worked fine on my phone and PC until a few weeks ago when Spotify suddenly...

Casual Listener

Plan Premium Device Windows 10 desktop and Samsung Galaxy S7 Operating System Windows 10 and Android 8.0.0   My Question or Issue I uploaded some local files and made a playlist. This wo...

ratfc

Casual Listener

4607 Views

6 replies

0 likes

  • 4607 Views
  • 6 replies
  • 0 likes

Shuffle on Android app reshuffles playlist on occasion

PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating SystemAndroid P My Question or IssueI recently made a pretty long playlist. I've noticed that when I put it on shuffle play, stop using Spotify for a while, and then come back to it, the pl...

Regular

Plan Premium Country United States Device Samsung Note 8 Operating System Android P   My Question or Issue I recently made a pretty long playlist. I've noticed that when I put it on sh...

919 Views

0 replies

4 likes

  • 919 Views
  • 0 replies
  • 4 likes

Solved!! unplayable recommended albums/artists/songs

PlanPremiumCountryUnited States of AmericaDevicePixel 3aOperating SystemAndroid whatever comes with 3a My Question or IssueSometimes I scroll down. When I do, sometimes there are albums I want to check out. But sometimes, those albums are 100% unplay...

Visitor

Plan Premium Country United States of America Device Pixel 3a Operating System Android whatever comes with 3a   My Question or Issue Sometimes I scroll down. When I do, sometimes there...

ardacebi

Composer

1079 Views

1 replies

0 likes

  • 1079 Views
  • 1 replies
  • 0 likes

Solved!! Lock screen/scrubbing feature?

PlanPremiumCountryUSDeviceGalaxy s10eOperating System My Question or IssueIs spotify planning on coming out with the feature to let me scrub/scroll through certain parts of a song on the lock screen? Like Apple Music does on iphones? I feel this feat...

Casual Listener

Plan Premium Country US Device Galaxy s10e Operating System     My Question or Issue Is spotify planning on coming out with the feature to let me scrub/scroll through certain part...

ardacebi

Composer

2942 Views

1 replies

0 likes

  • 2942 Views
  • 1 replies
  • 0 likes