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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375448 Views

541 replies

34 likes

Account
Free
  • 375448 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

  • 7526 Views
  • 0 replies
  • 7 likes

Sudden UI change

PlanPremiumCountry United StatesDeviceNokia 6.1Operating System9 My Question or IssueI just recently started using spotify, and upon first usage, it had the traditonal UI Iwas accustomed to, from past accounts, and I began downloading songs to add to...

Visitor

  Plan Premium Country  United States Device Nokia 6.1 Operating System 9   My Question or Issue I just recently started using spotify, and upon first usage, it had the trad...

arándano

Visitor

3174 Views

4 replies

8 likes

  • 3174 Views
  • 4 replies
  • 8 likes

App gets stuck in offline mode

PlanPremiumCountryUSADeviceSamsung Galaxy S6 Edge+, Sony Xperia XZ2Operating SystemLollipop, Oreo My Question or IssueThis has bugged me for a while and hopefully someone has a solution besides restarting the app. When I leave for work, my phone is c...

Visitor

Plan Premium Country USA Device Samsung Galaxy S6 Edge+, Sony Xperia XZ2 Operating System Lollipop, Oreo   My Question or Issue This has bugged me for a while and hopefully someone has...

1023 Views

0 replies

0 likes

4G
4G LTE
wifi
  • 1023 Views
  • 0 replies
  • 0 likes

Playback randomly stops - Amazon Fire 7 (2019)

PlanPremiumCountryJapanDeviceAmazon Fire 7 (2019)Operating SystemAmazon Fire / Android My Question or IssueSpotify is unusable as the playback randomly stops. Starts immediately if the the play button is hit again. I've logged out of all other device...

Casual Listener

  Plan Premium Country Japan Device Amazon Fire 7 (2019) Operating System Amazon Fire / Android   My Question or Issue Spotify is unusable as the playback randomly stops. Starts ...

Thudclak

Casual Listener

1338 Views

1 replies

0 likes

  • 1338 Views
  • 1 replies
  • 0 likes

Spotify takes over chromecast when using other apps or devices

PlanPremiumCountrySwedenDeviceOneplus 6, Chromecast, LG OLED.Operating SystemAndroid Oreo My Question or IssueSpotify keeps interrupting other casts on chromecast.

Visitor

Plan Premium Country Sweden Device Oneplus 6, Chromecast, LG OLED. Operating System Android Oreo   My Question or Issue Spotify keeps interrupting other casts on chromecast. &nbs...

449 Views

0 replies

1 likes

  • 449 Views
  • 0 replies
  • 1 likes

App crashes all the time & I'm not a fan of the new 'Now Playing' screen

PlanPremiumCountry DeviceKindle Fire 5th Gen (With cyanogen installed)Operating SystemAndroid My Question or IssueUp until now I've been happily using my Kindle Fire 5th Gen in my car mounted to the dash and I have it set up with another app called a...

Visitor

Plan Premium Country   Device Kindle Fire 5th Gen (With cyanogen installed) Operating System Android   My Question or Issue Up until now I've been happily using my Kindle Fire 5th...

551 Views

0 replies

1 likes

  • 551 Views
  • 0 replies
  • 1 likes

Superuser Contribution which android smart watches support Spotify offline directly from the watch?

Just looking for a an android watch that ables to download playlists direct on to watch so I can use it away from my phone e.g. when im at the gym so I can leave my phone at home and just use my watch to listen to an offline downloaded playlist. my o...

Casual Listener

Just looking for a an android watch that ables to download playlists direct on to watch so I can use it away from my phone e.g. when im at the gym so I can leave my phone at home and just use my watc...

Katerina

Spotify Legend

1076 Views

2 replies

0 likes

  • 1076 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play the current song?

PlanPremium CountryIndia Operating SystemWindows 10 I have been unable to play any music or podcasts. The player always shows the message 'can't play the current song' or sometimes it asks me to import the file if I have it on my laptop.It has been m...

Regular

Plan Premium   Country India   Operating System Windows 10   I have been unable to play any music or podcasts. The player always shows the message 'can't play the current song...

Peter

Spotify Legend

1396 Views

3 replies

0 likes

Can't play songs
Windows 10
  • 1396 Views
  • 3 replies
  • 0 likes

Music pause mutes the volume

DeviceOnePlus 6T Operating SystemAndroid 9OxygenOS 9.0.152019.6 Security Update My Question or IssueI'm suffering from volume issues on my seat car \ Razer Bluetooth speaker.When pausing the spotify music, it automaticlly mutes the bluetooth volume a...

Newbie

Device OnePlus 6T  Operating System Android 9 OxygenOS 9.0.15 2019.6 Security Update   My Question or Issue I'm suffering from volume issues on my seat car \ Razer Bluetooth speaker...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Playlist re-shuffles after disconnecting from car bluetooth

PlanPremiumCountryAustraliaDeviceHuawei Mate 10 ProOperating SystemAndroidSpotfy v 8.5.9.737 My Question or IssueWhenever my phone disconnects from the car bluetooth, the playlist order gets re-shuffled.Steps to reproduce:1. Open playlist. Press shuf...

Music Fan

Plan Premium Country Australia Device Huawei Mate 10 Pro Operating System Android Spotfy v 8.5.9.737   My Question or Issue Whenever my phone disconnects from the car bluetooth, the p...

RhiRhi89

Visitor

695 Views

1 replies

3 likes

  • 695 Views
  • 1 replies
  • 3 likes

Playing a song reset repeat and random preference

PlanPremiumCountryFrance DeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueHi ! On my mobile, when I click on the "play" icon on a song and I was listening to music with random or repeat settings on, it reset these settings.Ex: I am liste...

Regular

Plan Premium Country France   Device OnePlus 6T Operating System Android 9   My Question or Issue Hi ! On my mobile, when I click on the "play" icon on a song and I was listening...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Problems adding local files to offline playlist

Hello! PlanPremiumCountryUKDeviceSamsung Galaxy Ace 4Operating System(Android 4.4.4) My Question or IssueI have a downloaded playlist on my phone which I use for offline listening (mostly on my walk to and from work), I keep it downloaded and add/rem...

Gig Goer

Hello!   Plan Premium Country UK Device Samsung Galaxy Ace 4 Operating System (Android 4.4.4)   My Question or Issue I have a downloaded playlist on my phone which I use for off...

380 Views

0 replies

1 likes

  • 380 Views
  • 0 replies
  • 1 likes

Spotify with Kingston microSD Offline Storage Slow Issue

Recently purchased Onkyo DP-X1A Digital Audio Player (Andoird OS).Android OS: 5.1.1Kernel Version: 3.4.0 android-build@DAP #1 Fri Nov 4 00:14:41 CST 2016Build Number: LMY47VSW Version: 0.1.37.8_20161104.000715 This device has internal flash storage o...

Regular

Recently purchased Onkyo DP-X1A Digital Audio Player (Andoird OS). Android OS: 5.1.1 Kernel Version: 3.4.0 android-build@DAP #1 Fri Nov 4 00:14:41 CST 2016 Build Number: LMY47V SW Version: 0.1.37...

Jonelsender1

Newbie

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Superuser Contribution App minimizes itself when logged in

PlanPremiumCountryUnited StatesOperating SystemAndroid 8 My Question or IssueEver since I updated Spotify to 8.5.15.660, it's been minimizing itself after a few seconds of trying to open it. The app would display correctly on the screen for a few sec...

Regular

Plan Premium Country United States Operating System Android 8   My Question or Issue Ever since I updated Spotify to 8.5.15.660, it's been minimizing itself after a few seconds of trying...

Peter

Spotify Legend

1391 Views

5 replies

5 likes

  • 1391 Views
  • 5 replies
  • 5 likes

Superuser Contribution Offline Mode has locked me out of spotify

PlanPremiumCountryCanadaDeviceSamsung J3Operating SystemAndroid My Question or IssueSo I found a wifi and downloaded my songlist for offline listening.After the download, to test I switched to offline mode. But could not play any songs. (I knew they ...

Casual Listener

Plan Premium Country Canada Device Samsung J3 Operating System Android   My Question or Issue So I found a wifi and downloaded my songlist for offline listening. After the download, t...

Peter

Spotify Legend

797 Views

1 replies

1 likes

  • 797 Views
  • 1 replies
  • 1 likes

Poor Sound Quality with Premium Account

PlanPremiumCountryIndiaDeviceGoogle Nexus 6P and Denon X4500H AVROperating SystemAndroid Oreo 8.1 My Question or IssueI am using Spotify Connect on my Denon x4500H AVR to play from my premium account. But I am not able to feel any difference between ...

Visitor

Plan Premium Country India Device Google Nexus 6P and Denon X4500H AVR Operating System Android Oreo 8.1   My Question or Issue I am using Spotify Connect on my Denon x4500H AVR to pla...

1076 Views

0 replies

4 likes

  • 1076 Views
  • 0 replies
  • 4 likes

Why daily mixes don't appear on spotify for android TV

I get daily mixes play list on my android app on the phone, but not on the Android TV app

Casual Listener

I get daily mixes play list on my android app on the phone, but not on the Android TV app

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Songs One does not show on Android Spotify App

PlanPremiumCountryUSA DeviceSamsung Galaxy S10Operating SystemAndroid Version 9 My Question or IssueI am getting an intermittent issue with the Android App recognizing my Sonos One Gen 2 as a streamable device via WIFI. At first, the speaker was not ...

Newbie

Plan Premium Country USA   Device Samsung Galaxy S10 Operating System Android Version 9   My Question or Issue I am getting an intermittent issue with the Android App recognizing...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Albums and radios i have downloaded and listen to all the time recently started unsaving

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo recently every time I close the app most of my music is undownloaded. I'll open the app an...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So rece...

382 Views

0 replies

0 likes

Unsaved songs
  • 382 Views
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  • 0 likes

[Idea] [Playlist] Find A Song

I would like spotify to add a "find a song in playlist" as my playlist is over a thousand songs and on android, that's impossible to find where a song exactly is

Roadie

I would like spotify to add a "find a song in playlist" as my playlist is over a thousand songs and on android, that's impossible to find where a song exactly is  

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Songs which I did not play at all appear in recently listened

Hi, I've got family package - we are using spotify family on 3 acocunts.I've got samsung A7 phone and android app.For last few weeks I've got problem with application:1. in my recently listened list I've got music I have never start/ search etc.2. So...

Visitor

Hi,   I've got family package  - we are using spotify family on 3 acocunts. I've got samsung A7 phone and android app. For last few weeks I've got problem with application: 1. in my re...

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
  • 0 likes