Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

  • 6852 Views
  • 0 replies
  • 7 likes

Offline Listening Question

PlanPremiumDevice Samsung GalaxyOperating SystemAndroid Oreo My Question or IssueI will be a little bit off the grid due to offshore work but will make it online couple of times in a month but with a very very restricted Data Cap which usually around...

Newbie

Plan Premium Device  Samsung Galaxy Operating System Android Oreo   My Question or Issue I will be a little bit off the grid due to offshore work but will make it online couple...

851 Views

0 replies

0 likes

  • 851 Views
  • 0 replies
  • 0 likes

Changes to playlist page

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue It may be A/B testing but the fotmat of my playlist psge has changed. Liked somgs has ben sh...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

ScoobyKitesurf

Casual Listener

1288 Views

3 replies

1 likes

  • 1288 Views
  • 3 replies
  • 1 likes

Problem with volume

PlanPremiumCountryBrazilDeviceXiaomi Redmi 5SOperating System(Android Oreo) My Question or IssueEvery time i receive a Whatsapp notificaion the volume decreases, there's any solution for that?it's very annoying Thanks

Newbie

Plan Premium Country Brazil Device Xiaomi Redmi 5S Operating System (Android Oreo)   My Question or Issue Every time i receive a Whatsapp notificaion the volume decreases, there's...

634 Views

0 replies

0 likes

  • 634 Views
  • 0 replies
  • 0 likes

Solved!! Sound distorted onboard speaker Mi 9

PlanPremiumCountryNetherlandsDeviceXiaomi Mi 9Operating SystemAndroid 9 Miui 10.2 global My Question or IssueRecently playback of songs on Spotify only, produces terrible sound: distortions, crunches as if the internal speaker is broken. But there ar...

Casual Listener

Plan Premium Country Netherlands Device Xiaomi Mi 9 Operating System Android 9 Miui 10.2 global   My Question or Issue Recently playback of songs on Spotify only, produces terrible sou...

1112137444

Newbie

7403 Views

4 replies

1 likes

Android 9
Sound issue
Sound issues
  • 7403 Views
  • 4 replies
  • 1 likes

Superuser Contribution Android app asking to get premium

Despite having a premium account, the Android app has suddenly started asking me to get premium. I have tried logging out and logging back in but to no avail. I do not face this issue on my iPad. Do not comment on this thread if your suggestion will ...

Visitor

Despite having a premium account, the Android app has suddenly started asking me to get premium. I have tried logging out and logging back in but to no avail. I do not face this issue on my iPad.&nbs...

Katerina

Spotify Legend

908 Views

1 replies

0 likes

  • 908 Views
  • 1 replies
  • 0 likes

Car Bluetooth connection stuttering all the time

Spotify keeps jumping/stuttering only when connected to the car Bluetooth. The same problem is happening in two different cars. All my other apps work fine so the problem is just with Spotify. I have read multiple treads in regards to this issue but ...

Newbie

Spotify keeps jumping/stuttering only when connected to the car Bluetooth. The same problem is happening in two different cars. All my other apps work fine so the problem is just with Spotify. I have...

701 Views

0 replies

1 likes

  • 701 Views
  • 0 replies
  • 1 likes

App crashing when opening the context menu for songs albums or playlist :(

I have tried different versions of the app and they all have the same problem ... Except for Spotify lite.Edit: the share button at the bottom right of the now playing screen also crashes the app. CRASH LOG: "https://del.dog/veqayequmu.makefile" I ha...

Casual Listener

I have tried different versions of the app and they all have the same problem ... Except for Spotify lite. Edit: the share button at the bottom right of the now playing screen also crashes the app. ...

chris_uk1

Casual Listener

1800 Views

2 replies

0 likes

  • 1800 Views
  • 2 replies
  • 0 likes

Superuser Contribution Weird veiw in now playing

What is this weird view?, how is it activated?PlanFree/PremiumCountryUSADeviceSamsung Galaxy s7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

What is this weird view?, how is it activated? Plan Free/Premium Country USA Device Samsung Galaxy s7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Iss...

Jemi

Spotify Legend

956 Views

1 replies

0 likes

  • 956 Views
  • 1 replies
  • 0 likes

Superuser Contribution Constant Waze banner

PlanPremiumCountryUS DeviceOne plus 5TOperating SystemOxygen OS 9.0.5 My Question or IssueWaze banner won't go away when connecting with Bluetooth on the car. I don't have Waze and it continues to tell me I'm connected even when I toggle it off as pe...

Newbie

  Plan Premium Country US   Device One plus 5T Operating System Oxygen OS 9.0.5   My Question or Issue Waze banner won't go away when connecting with Bluetooth on the car. ...

Jemi

Spotify Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Google assistant won’t play music.

I recently purchased an Anker Roav Bolt which is a device that interfaces between the google assistant app on your phone and your cars Bluetooth. It’s like a google home for your car. I have Spotify set as my default music source under google assista...

Newbie

I recently purchased an Anker Roav Bolt which is a device that interfaces between the google assistant app on your phone and your cars Bluetooth. It’s like a google home for your car.   I have...

keem11

Newbie

2068 Views

2 replies

2 likes

  • 2068 Views
  • 2 replies
  • 2 likes

Controlling from my phone

PlanFreeCountryUnited StatesDeviceSamsung Galaxy 9Operating System My Question or IssueI try to control spotify from my phone sometimes. I play the music on my computer but it won't let me use my phone as the remote control unless I download it again...

Newbie

  Plan Free Country United States Device Samsung Galaxy 9 Operating System     My Question or Issue I try to control spotify from my phone sometimes. I play the music on my ...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Spotify stops after lock the screen

PlanPremiumCountryArgentinaDeviceSamsung S10Operating SystemAndroid My Question or IssueWhen I lock the screen the music produced by spotify just stops. It were downloaded music, and I don't have any data service restriction or power saver. Thanks!

Newbie

Plan Premium Country Argentina Device Samsung S10 Operating System Android   My Question or Issue When I lock the screen the music produced by spotify just stops. It were downloaded mu...

leviE

Composer

3071 Views

1 replies

0 likes

download music
lockscreen
S10
stop
  • 3071 Views
  • 1 replies
  • 0 likes

Library View

I am a musician and I have to listen my songs before reherasal.Yesterday my Library view changed immediately and it is very hard to use.But it is not the essential problem.The essential problem is that I can't listen songs when I enter songs from art...

Newbie

I am a musician and I have to listen my songs before reherasal.Yesterday my Library view changed immediately and it is very hard to use.But it is not the essential problem.The essential problem is th...

414 Views

0 replies

1 likes

  • 414 Views
  • 0 replies
  • 1 likes

Song list won't load on certain artists

Like the title says. I don't even get a green arrow. It's just a blank screen. I often have to settle for listening to something else when I really wantedPlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS...

Casual Listener

Like the title says. I don't even get a green arrow. It's just a blank screen. I often have to settle for listening to something else when I really wanted Plan Premium Country   Device (iP...

Sjohnst87

Casual Listener

1021 Views

1 replies

0 likes

  • 1021 Views
  • 1 replies
  • 0 likes

Foreground app loses focus(?) when Spotify starts a new song

On my Android Pixel 2XL I'll typically play Spotify in the background while using Google Maps navigation, but for the past few weeks I've found Maps will minimize to picture-in-picture mode whenever the track changes in Spotify. I can restore Maps to...

Casual Listener

On my Android Pixel 2XL I'll typically play Spotify in the background while using Google Maps navigation, but for the past few weeks I've found Maps will minimize to picture-in-picture mode whenever ...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Downloaded playlists losing their downloaded status

PlanPremiumCountryUKDevice(Android car stereo)My Question or Issue I keep getting an issue where I downloaded my playlists for offline listening and they randomly lose their downloaded status (the green arrow). I updated spotify the other day and the...

Newbie

Plan Premium Country UK Device (Android car stereo) My Question or Issue   I keep getting an issue where I downloaded my playlists for offline listening and they randomly lose their down...

Biggus_Dickus

Casual Listener

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

App stops responding with some songs

PlanPremiumCountryThailandDeviceXiaomi A1Operating SystemAndroid 9 My Question or IssueAfter upgrading to premium, a "welcome to premium" playlist appeared on my library. I tried to play some songs and they all caused the app to stop responding when ...

Casual Listener

Plan Premium Country Thailand Device Xiaomi A1 Operating System Android 9   My Question or Issue After upgrading to premium, a "welcome to premium" playlist appeared on my library. I t...

Krungthep

Casual Listener

763 Views

1 replies

0 likes

Android
Crash
Premium
stop responding
  • 763 Views
  • 1 replies
  • 0 likes

Missing Spotify in Notifications bar

PlanPremiumCountryBulgariaDeviceLG Nexus 5XOperating SystemAndroid 8.1.0My Question or IssueI open Spotify app and play a song. When I leave it to play in background the only way to change a song or pause is to open app again. There is no 'mini playe...

Newbie

Plan Premium Country Bulgaria Device LG Nexus 5X Operating System Android 8.1.0 My Question or Issue I open Spotify app and play a song. When I leave it to play in background the only way to...

nielrio

Gig Goer

4577 Views

1 replies

0 likes

  • 4577 Views
  • 1 replies
  • 0 likes

Library view

Since last update, the Spotify app is really not userfriendly.Previously there was a clear artists list that included all the artists I follow, as well as artists from whom I have at least one song liked (and downloaded). Now the artists library only...

Casual Listener

Since last update, the Spotify app is really not userfriendly. Previously there was a clear artists list that included all the artists I follow, as well as artists from whom I have at least one song...

Huntz34

Casual Listener

729 Views

1 replies

6 likes

  • 729 Views
  • 1 replies
  • 6 likes

Missing songs from artist

So I recently noticed some songs are missing from my playlist ( not local songs ), these songs are specifically from the artist "Hyakkei", I searched them again and the artist appeared but no songs appear in the overview, I couldn't even access the r...

Newbie

  So I recently noticed some songs are missing from my playlist ( not local songs ), these songs are specifically from the artist "Hyakkei", I searched them again and the artist appeared  ...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes