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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6781 Views

0 replies

7 likes

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Superuser Contribution Starts playing on own

PlanFreeCountryUSADevice Samsung Galaxy 9Operating SystemAndroid verison 9 Almost every morning when I check my phone Spotify has opened on it's own with some random song on. My phone is always charging when it happens. The other day it did it during...

Newbie

Plan Free Country USA Device      Samsung Galaxy 9 Operating System Android verison 9   Almost every morning when I check my phone Spotify has opened on it's own with s...

VlPerth

Music Fan

569 Views

2 replies

0 likes

  • 569 Views
  • 2 replies
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Superuser Contribution Getting pop on Galaxy S9 saying ""you are listening on Iphone 6"

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis pop up keeps occuring on my new Samsung S9 "you are listening on Iphone 6" .Even when I ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This po...

Peter

Spotify Legend

688 Views

3 replies

0 likes

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Superuser Contribution EQ Wheel not there

Hi, The EQ Wheel isn't there when I try to adjust the sound settings. Tried rebooting the app, emptying caches, force stopping it, uninstalling and reinstalling but with no avail. Both the phone and app are up to date on software. Anyone have any ide...

Casual Listener

Hi,   The EQ Wheel isn't there when I try to adjust the sound settings. Tried rebooting the app, emptying caches, force stopping it, uninstalling and reinstalling but with no avail.   B...

Blueheight

Casual Listener

901 Views

2 replies

0 likes

  • 901 Views
  • 2 replies
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Solved!! Music stops playing after 1 second

Hello all, I recently started playing music and all of the sudden it did not work, I have restarted my phone and reinstalled it, any help would be great. Jack Device: S8Android 9.0

Roadie

Hello all,   I recently started playing music and all of the sudden it did not work, I have restarted my phone and reinstalled it, any help would be great.   Jack   Device: S8 A...

Jᴀᴄᴋ

Roadie

3762 Views

2 replies

0 likes

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  • 2 replies
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Spotify for Tizen / Galaxy watch using significant battery when not used

24% battery used by Spotify in 2hours - not even been opened on the watch! I am wondering if it is something in background (spotify connect?) but this is rediculous. I have a engineering background and are happy to help. Galaxy watch 46MM LTE with se...

Casual Listener

24% battery used by Spotify in 2hours - not even been opened on the watch!  I am wondering if it is something in background (spotify connect?) but this is rediculous.   I have a engineeri...

694 Views

0 replies

0 likes

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Superuser Contribution Can't Log-In or Do Anything on Spotify for Pixelbook

DevicePixelbookOperating SystemVersion 74.0.3729.125 (Official Build) (64-bit) My Question or IssueSpotify gets stuck on a black page whenever I launch the app. I've already tried updating the app and my Pixelbook, clearing the cache, and power-washi...

Newbie

Device Pixelbook Operating System Version 74.0.3729.125 (Official Build) (64-bit)   My Question or Issue Spotify gets stuck on a black page whenever I launch the app.  I've already tr...

Guido

Spotify Legend

518 Views

1 replies

0 likes

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  • 1 replies
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Start spotify playlist in shuffle with URI

Hi, I would like to automate the HU of my car with automate.For this I would like to start my Spotify playlist in shuffle with an URI. Is it possible ? Thanks

Newbie

Hi, I would like to automate the HU of my car with automate. For this I would like to start my Spotify playlist in shuffle with an URI.  Is it possible ?   Thanks

707 Views

0 replies

1 likes

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Superuser Contribution Getting Rid Of The Download Switch/Button

PlanPremium For FamilyCountryUSDeviceSamsungOperating SystemAndroid My Question or IssueHi. I have been a premium user since 2016 and this has been my problem since then. I sent an email to Spotify about this and I was informed to post it here for us...

Composer

Plan Premium For Family Country US Device Samsung Operating System Android   My Question or Issue Hi. I have been a premium user since 2016 and this has been my problem since then. &n...

JBayudz

Composer

741 Views

2 replies

0 likes

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Spotify Connect units wont show up, only "Google Cast"

PlanPremiumCountry Norway DeviceGalaxy Note 9Operating SystemAndroid 9 My Question or IssueHi!I Work at Oslo Hi-Fi Center, and we have lots of different speacers, amps and other equipment with spotify connetct. on all other devices i've tried Spotify...

Newbie

  Plan Premium Country  Norway   Device Galaxy Note 9 Operating System Android 9   My Question or Issue Hi! I Work at Oslo Hi-Fi Center, and we have lots of different...

465 Views

0 replies

0 likes

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Superuser Contribution Musicplayer Notification / ZTE Axon 10 Pro

PlanPremiumCountryGermanyDeviceZTE Axon 10 ProOperating SystemAndroid 9 Pie My Question or Issue Music and podcast work but thecontrol notification looks after a few minutes like the screenshot

Newbie

Plan Premium Country Germany Device ZTE Axon 10 Pro Operating System Android 9 Pie   My Question or Issue   Music and podcast work but the control notification looks after a few...

Jemi

Spotify Legend

531 Views

1 replies

0 likes

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  • 1 replies
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Changing songs via Bluetooth

I currently have my phone linked to my car via Bluetooth and since the latest updates I am no longer able to skip tracks, or browse player list through my car. Is there any plans to fix this in the near future?

Newbie

I currently have my phone linked to my car via Bluetooth and since the latest updates I am no longer able to skip tracks, or browse player list through my car. Is there any plans to fix this in the n...

RegisFer48

Newbie

937 Views

1 replies

1 likes

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Superuser Contribution Disappearing music

PlanFree/PremiumCountry DeviceAndroid ZTE Grand X 4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, this is the second time I've had this issue. Well, no, still the first since there was no solution the first time, I ju...

Regular

Plan Free/Premium Country   Device Android ZTE Grand X 4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So, this is the second time I've had ...

mchaggis69

Casual Listener

781 Views

4 replies

0 likes

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Superuser Contribution Lists removed and can not download again on Android Phone

PlanPremiumCountryTurkeyDeviceSamsung Galaxy S10 PlusOperating SystemAndroid 9 Hi, my lists on the phone removed and i can not download them again. It warns like "Get premium" but i have premium for family. When I log in on website there is nothing l...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy S10 Plus Operating System Android 9   Hi, my lists on the phone removed and i can not download them again. It warns like "Get premium" ...

Guido

Spotify Legend

673 Views

1 replies

0 likes

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Superuser Contribution Songs on liked playlist not showing up on different phone

HI am trying to play my likes songs on another phone (both are androids) (I don't have premium), but none of my likes songs are coming up on my second phone

Newbie

HI am trying to play my likes songs on another phone (both are androids) (I don't have premium), but none of my likes songs are coming up on my second phone  

Jemi

Spotify Legend

421 Views

1 replies

0 likes

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  • 1 replies
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Disk almost full issue

PlanPremiumCountry: Philippines DeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueI get this pop-up message when I open the app. When I go to check the app storage, Downloads only shows 3.6GB; Other Apps shows 26.3GB; & Free sh...

Newbie

Plan Premium Country: Philippines   Device Samsung Galaxy S10+ Operating System Android Pie   My Question or Issue I get this pop-up message when I open the app. When I go to chec...

1006 Views

0 replies

3 likes

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Superuser Contribution I cannot listen to podcasts. I see them but cannot open them. Iam using a s3. Ca anyone help please

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Jemi

Spotify Legend

814 Views

1 replies

0 likes

galaxy s3
Germany
Podcasts error
Premium
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Superuser Contribution Spotify Connect or Google Cast with Android TV stops playing randomly

PlanFreeCountryUnited Kingdom DeviceMoto G5 Plus or Moto G5 (Android 8.1) and Sony Bravia KD-49XE9005 (Android 7)Operating SystemSee above My Question or IssueWhen using Spotify Connect or Google Cast to the TV. After a few songs the music will just ...

Music Fan

  Plan Free Country United Kingdom   Device Moto G5 Plus or Moto G5 (Android 8.1) and Sony Bravia KD-49XE9005 (Android 7) Operating System See above   My Question or Issue ...

Grakky

Music Fan

2433 Views

6 replies

0 likes

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Solved!!Superuser Contribution Huawei p30 & Spotify connect

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi all, recently upgraded my phone to huawei p30. I've linked my Spotify account to it. My is...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi all,...

xiaomant

Casual Listener

17482 Views

4 replies

0 likes

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Solved!! [Android][Playlists] Sorting all of my playlists in my library

PlanPremiumCountryGermanyDevicebq Aquaris E5 LTEOperating SystemAndroid 6.0.1 My Question or IssueSince the latest update there's no sorting option for my arrangement of all of my playlists in my library on my mobile device. To clearify I want to sor...

Casual Listener

Plan Premium Country Germany Device bq Aquaris E5 LTE Operating System Android 6.0.1   My Question or Issue Since the latest update there's no sorting option for my arrangement of all ...

Triemo

Casual Listener

1727 Views

1 replies

0 likes

Android
Playlists
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daily mix not refershing

PlanFreeCountrySaudi ArabiaDevice(Samsung Galaxy note 4)Operating System(Android Marshmellow, Windows 10) My Question or IssueHI, Daily mix is one of the most loved features in spotify...just when it works.and by "works" i mean when it does what it i...

Newbie

Plan Free Country Saudi Arabia Device (Samsung Galaxy note 4) Operating System (Android Marshmellow, Windows 10)   My Question or Issue HI, Daily mix is one of the most loved features ...

TaTHEj

Composer

989 Views

5 replies

1 likes

  • 989 Views
  • 5 replies
  • 1 likes