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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6904 Views

0 replies

7 likes

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Superuser Contribution Instagram Stories - Music

Hey! I can't add songs from my Spotify account to my Instagram stories. Both apps are updated to the latest version and I've tried uninstalling them and installing them again. But nothing works. Any ideas? Plan: PremiumCountry: SwedenDevice:Sony Xper...

Casual Listener

Hey! I can't add songs from my Spotify account to my Instagram stories. Both apps are updated to the latest version and I've tried uninstalling them and installing them again. But nothing works. Any ...

Rackareeen

Casual Listener

599 Views

2 replies

0 likes

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Superuser Contribution Spotify stops and needs app to be shutdown before playing again

On the free plan, in the UK, through a Amazon Firestick Spotify will just stop playing sometimes and will require the app to be shut down and the data and cache wiped before playing again.

Regular

On the free plan, in the UK, through a Amazon Firestick   Spotify will just stop playing sometimes and will require the app to be shut down and the data and cache wiped before playing again. ...

stormyuk

Music Fan

1295 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Like/dislike buttons not behaving as expected

PlanPremiumCountryUSADeviceMoto G6Operating SystemOreo 8.1 My Question or IssueThis issue is partially discussed elsewhere but doesn't have a solution, so I'm opening it up here again and adding some related problems. The like button is useful in tha...

Casual Listener

Plan Premium Country USA Device Moto G6 Operating System Oreo 8.1   My Question or Issue This issue is partially discussed elsewhere but doesn't have a solution, so I'm opening it up h...

Jᴀᴄᴋ

Roadie

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Daily Mixes Missing

PlanPremiumCountryIndiaDeviceSamsung A9Operating SystemAndroid 9Hi everyone, First of all, my daily mixes were only appearing on my mobile and not on my laptop. Since I subscribed to Premium, the disappeared from my mobile.I tried restarting my phone...

Casual Listener

Plan Premium Country India Device Samsung A9 Operating System Android 9 Hi everyone,    First of all, my daily mixes were only appearing on my mobile and not on my laptop. Since I...

Katerina

Spotify Legend

2414 Views

9 replies

0 likes

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Superuser Contribution My downloads, un-downloaded

PlanPremiumCountryIreland DeviceSamsung Galaxy S10+Operating Android Pie 9.0 My Question or IssueWhen I try to re-download them it says: "You have Discovered a Premium Feature" I have had Premium for about 5 years, never broke the subscription, and o...

Casual Listener

Plan Premium Country Ireland   Device Samsung Galaxy S10+ Operating Android Pie 9.0   My Question or Issue When I try to re-download them it says: "You have Discovered a Premium...

Sean13493

Casual Listener

527 Views

2 replies

1 likes

  • 527 Views
  • 2 replies
  • 1 likes

Superuser Contribution Starts playing on own

PlanFreeCountryUSADevice Samsung Galaxy 9Operating SystemAndroid verison 9 Almost every morning when I check my phone Spotify has opened on it's own with some random song on. My phone is always charging when it happens. The other day it did it during...

Newbie

Plan Free Country USA Device      Samsung Galaxy 9 Operating System Android verison 9   Almost every morning when I check my phone Spotify has opened on it's own with s...

VlPerth

Music Fan

579 Views

2 replies

0 likes

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Superuser Contribution Getting pop on Galaxy S9 saying ""you are listening on Iphone 6"

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis pop up keeps occuring on my new Samsung S9 "you are listening on Iphone 6" .Even when I ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This po...

Peter

Spotify Legend

689 Views

3 replies

0 likes

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Superuser Contribution EQ Wheel not there

Hi, The EQ Wheel isn't there when I try to adjust the sound settings. Tried rebooting the app, emptying caches, force stopping it, uninstalling and reinstalling but with no avail. Both the phone and app are up to date on software. Anyone have any ide...

Casual Listener

Hi,   The EQ Wheel isn't there when I try to adjust the sound settings. Tried rebooting the app, emptying caches, force stopping it, uninstalling and reinstalling but with no avail.   B...

Blueheight

Casual Listener

911 Views

2 replies

0 likes

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Solved!! Music stops playing after 1 second

Hello all, I recently started playing music and all of the sudden it did not work, I have restarted my phone and reinstalled it, any help would be great. Jack Device: S8Android 9.0

Roadie

Hello all,   I recently started playing music and all of the sudden it did not work, I have restarted my phone and reinstalled it, any help would be great.   Jack   Device: S8 A...

Jᴀᴄᴋ

Roadie

3777 Views

2 replies

0 likes

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  • 2 replies
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Spotify for Tizen / Galaxy watch using significant battery when not used

24% battery used by Spotify in 2hours - not even been opened on the watch! I am wondering if it is something in background (spotify connect?) but this is rediculous. I have a engineering background and are happy to help. Galaxy watch 46MM LTE with se...

Casual Listener

24% battery used by Spotify in 2hours - not even been opened on the watch!  I am wondering if it is something in background (spotify connect?) but this is rediculous.   I have a engineeri...

697 Views

0 replies

0 likes

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Superuser Contribution Can't Log-In or Do Anything on Spotify for Pixelbook

DevicePixelbookOperating SystemVersion 74.0.3729.125 (Official Build) (64-bit) My Question or IssueSpotify gets stuck on a black page whenever I launch the app. I've already tried updating the app and my Pixelbook, clearing the cache, and power-washi...

Newbie

Device Pixelbook Operating System Version 74.0.3729.125 (Official Build) (64-bit)   My Question or Issue Spotify gets stuck on a black page whenever I launch the app.  I've already tr...

Guido

Spotify Legend

522 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Start spotify playlist in shuffle with URI

Hi, I would like to automate the HU of my car with automate.For this I would like to start my Spotify playlist in shuffle with an URI. Is it possible ? Thanks

Newbie

Hi, I would like to automate the HU of my car with automate. For this I would like to start my Spotify playlist in shuffle with an URI.  Is it possible ?   Thanks

711 Views

0 replies

1 likes

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Superuser Contribution Getting Rid Of The Download Switch/Button

PlanPremium For FamilyCountryUSDeviceSamsungOperating SystemAndroid My Question or IssueHi. I have been a premium user since 2016 and this has been my problem since then. I sent an email to Spotify about this and I was informed to post it here for us...

Composer

Plan Premium For Family Country US Device Samsung Operating System Android   My Question or Issue Hi. I have been a premium user since 2016 and this has been my problem since then. &n...

JBayudz

Composer

747 Views

2 replies

0 likes

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Spotify Connect units wont show up, only "Google Cast"

PlanPremiumCountry Norway DeviceGalaxy Note 9Operating SystemAndroid 9 My Question or IssueHi!I Work at Oslo Hi-Fi Center, and we have lots of different speacers, amps and other equipment with spotify connetct. on all other devices i've tried Spotify...

Newbie

  Plan Premium Country  Norway   Device Galaxy Note 9 Operating System Android 9   My Question or Issue Hi! I Work at Oslo Hi-Fi Center, and we have lots of different...

470 Views

0 replies

0 likes

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Superuser Contribution Musicplayer Notification / ZTE Axon 10 Pro

PlanPremiumCountryGermanyDeviceZTE Axon 10 ProOperating SystemAndroid 9 Pie My Question or Issue Music and podcast work but thecontrol notification looks after a few minutes like the screenshot

Newbie

Plan Premium Country Germany Device ZTE Axon 10 Pro Operating System Android 9 Pie   My Question or Issue   Music and podcast work but the control notification looks after a few...

Jemi

Spotify Legend

535 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Changing songs via Bluetooth

I currently have my phone linked to my car via Bluetooth and since the latest updates I am no longer able to skip tracks, or browse player list through my car. Is there any plans to fix this in the near future?

Newbie

I currently have my phone linked to my car via Bluetooth and since the latest updates I am no longer able to skip tracks, or browse player list through my car. Is there any plans to fix this in the n...

RegisFer48

Newbie

942 Views

1 replies

1 likes

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Superuser Contribution Disappearing music

PlanFree/PremiumCountry DeviceAndroid ZTE Grand X 4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, this is the second time I've had this issue. Well, no, still the first since there was no solution the first time, I ju...

Regular

Plan Free/Premium Country   Device Android ZTE Grand X 4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So, this is the second time I've had ...

mchaggis69

Casual Listener

793 Views

4 replies

0 likes

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Superuser Contribution Lists removed and can not download again on Android Phone

PlanPremiumCountryTurkeyDeviceSamsung Galaxy S10 PlusOperating SystemAndroid 9 Hi, my lists on the phone removed and i can not download them again. It warns like "Get premium" but i have premium for family. When I log in on website there is nothing l...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy S10 Plus Operating System Android 9   Hi, my lists on the phone removed and i can not download them again. It warns like "Get premium" ...

Guido

Spotify Legend

674 Views

1 replies

0 likes

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Superuser Contribution Songs on liked playlist not showing up on different phone

HI am trying to play my likes songs on another phone (both are androids) (I don't have premium), but none of my likes songs are coming up on my second phone

Newbie

HI am trying to play my likes songs on another phone (both are androids) (I don't have premium), but none of my likes songs are coming up on my second phone  

Jemi

Spotify Legend

426 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Disk almost full issue

PlanPremiumCountry: Philippines DeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueI get this pop-up message when I open the app. When I go to check the app storage, Downloads only shows 3.6GB; Other Apps shows 26.3GB; & Free sh...

Newbie

Plan Premium Country: Philippines   Device Samsung Galaxy S10+ Operating System Android Pie   My Question or Issue I get this pop-up message when I open the app. When I go to chec...

1013 Views

0 replies

3 likes

  • 1013 Views
  • 0 replies
  • 3 likes