Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
115135 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231507 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
590921 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
485496 Views
580 replies
42 likes
PlanFreeCountryCanadaDeviceAndroid A8Operating SystemAndriod ver. 9 My Question or IssueRecently my spotify has been just pausing at random or play back just isnt working. Almost every song it stops and it's super frustrating. But additionally but no...
Plan Free Country Canada Device Android A8 Operating System Andriod ver. 9 My Question or Issue Recently my spotify has been just pausing at random or play back just isnt working. Al...
418 Views
0 replies
0 likes
Hello! I'm a bit bummed one of the recent updates to the Spotify app now causes your playlists to be arranged based off of whichever one was played most recently.This wouldn't be much of a problem if I only had a few playlists, but I have like 30 and...
Hello! I'm a bit bummed one of the recent updates to the Spotify app now causes your playlists to be arranged based off of whichever one was played most recently. This wouldn't be much of a...
577 Views
0 replies
1 likes
PlanPremiumCountryBelgiumDeviceSamsung Galaxy A40Operating SystemAndroid 9 My Question or Issue Hi, Since I have a new phone the feature Autoplay won't work anymore. I've switched it off and on a few times. But this makes no difference. With my previ...
Plan Premium Country Belgium Device Samsung Galaxy A40 Operating System Android 9 My Question or Issue Hi, Since I have a new phone the feature Autoplay won't work a...
Casual Listener
746 Views
2 replies
0 likes
PlanPremiumCountryBrazilDeviceMoto G6 Plus Operating SystemAndroid 9 My Question or IssuePlease, my Spotify dont have Playlist menu more. Whats happen? Por favor, meu Spotify não tem mais o menu Playlist, o que acontece? Não consigo encontrar o menu,...
Plan Premium Country Brazil Device Moto G6 Plus Operating System Android 9 My Question or Issue Please, my Spotify dont have Playlist menu more. Whats happen? Por favor,...
Composer
558 Views
1 replies
0 likes
PlanPremiumCountryPortugalDeviceHuawei P10Operating SystemAndroid 9 My Question or IssueOn this specific device I'm unable to log in into my account. Spotify closes/crashes as soon as I try to log in.I can log in with any other account besides my own...
Plan Premium Country Portugal Device Huawei P10 Operating System Android 9 My Question or Issue On this specific device I'm unable to log in into my account. Spotify closes/crashes a...
Casual Listener
1071 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I woke up this morning and tried to play some music on my sonos and the app will not connect. I've reset my phone...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I woke up this morning and tr...
Visitor
852 Views
1 replies
7 likes
PlanPremiumCountryChile DeviceNokia 3Operating SystemAndroid My Question or IssueSi no estoy conectado a internet no se reproducen las canciones que tengo descargadas salvo algunas de las más recientes, otras ni siquiera aparecen guardadas, aparecen ...
Plan Premium Country Chile Device Nokia 3 Operating System Android My Question or Issue Si no estoy conectado a internet no se reproducen las canciones que tengo descar...
Regular
510 Views
1 replies
1 likes
Good morning, I'd like to point out that for months Spotify PREMIUM has been stalling after a few minutes without going on a break. I use a Huawei P20 Pro on VODAFONE network. The problem is common to many users and it's time to fix it
Good morning, I'd like to point out that for months Spotify PREMIUM has been stalling after a few minutes without going on a break. I use a Huawei P20 Pro on VODAFONE network. The problem is common t...
Regular
647 Views
2 replies
0 likes
The problemWhen I try to play songs on my phone everything shows up as usual, but the playbar doesn't move(stuck at whatever timestamp you skip to). What makes this problem strange is that its very circumstancial. Streaming via my data works, playing...
The problem When I try to play songs on my phone everything shows up as usual, but the playbar doesn't move(stuck at whatever timestamp you skip to). What makes this problem strange is that i...
1831 Views
0 replies
0 likes
PlanPremiumDeviceWindows 10 desktop and Samsung Galaxy S7Operating SystemWindows 10 and Android 8.0.0 My Question or IssueI uploaded some local files and made a playlist. This worked fine on my phone and PC until a few weeks ago when Spotify suddenly...
Plan Premium Device Windows 10 desktop and Samsung Galaxy S7 Operating System Windows 10 and Android 8.0.0 My Question or Issue I uploaded some local files and made a playlist. This wo...
Casual Listener
4565 Views
6 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating SystemAndroid P My Question or IssueI recently made a pretty long playlist. I've noticed that when I put it on shuffle play, stop using Spotify for a while, and then come back to it, the pl...
Plan Premium Country United States Device Samsung Note 8 Operating System Android P My Question or Issue I recently made a pretty long playlist. I've noticed that when I put it on sh...
905 Views
0 replies
4 likes
PlanPremiumCountryUnited States of AmericaDevicePixel 3aOperating SystemAndroid whatever comes with 3a My Question or IssueSometimes I scroll down. When I do, sometimes there are albums I want to check out. But sometimes, those albums are 100% unplay...
Plan Premium Country United States of America Device Pixel 3a Operating System Android whatever comes with 3a My Question or Issue Sometimes I scroll down. When I do, sometimes there...
Composer
1076 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceGalaxy s10eOperating System My Question or IssueIs spotify planning on coming out with the feature to let me scrub/scroll through certain parts of a song on the lock screen? Like Apple Music does on iphones? I feel this feat...
Plan Premium Country US Device Galaxy s10e Operating System My Question or Issue Is spotify planning on coming out with the feature to let me scrub/scroll through certain part...
Composer
2926 Views
1 replies
0 likes
PlanPremiumCountryGermany DevicePixel 2 XL + LG SK8 Operating SystemAndroid My Question or IssueHi, I'm streaming Spotify from my phone to my LG SK8 soundbar via built-in chromecast. My issue is when I'm using the volume buttons of my phone, the volu...
Plan Premium Country Germany Device Pixel 2 XL + LG SK8 Operating System Android My Question or Issue Hi, I'm streaming Spotify from my phone to my LG SK8 soundbar ...
508 Views
0 replies
0 likes
PlanPremiumCountryGermanyDevice(Xiaomi MiA1)Operating System(Android P) My Question or IssueThe search for songs/artists inside a playlist is now in the three-point-menu only. Some versions ago, search was usable by pulling down the playlist. This op...
Plan Premium Country Germany Device (Xiaomi MiA1) Operating System (Android P) My Question or Issue The search for songs/artists inside a playlist is now in the three-point-menu only...
Composer
609 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceSamsung Galaxy 8+Operating SystemAndroid 8.0.0 My Question or IssueWhen playing music off a playlist, the android app sometimes starts playing music that is not on the playlist, but falls under "recommended" based on...
Plan Free Country United States Device Samsung Galaxy 8+ Operating System Android 8.0.0 My Question or Issue When playing music off a playlist, the android app sometimes star...
Composer
426 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceHuawei Honor 6x Operating SystemAndroid 7.0 My Question or IssueFor about a month my list of artists I follow only contains "suggested artists", which Incidentally are all people i did follow and download their music. ...
Plan Premium Country Germany Device Huawei Honor 6x Operating System Android 7.0 My Question or Issue For about a month my list of artists I follow only contains "suggest...
Regular
584 Views
1 replies
1 likes
I cannot get shuffle to stop. I am a premium member. I have gone onto the song page and deselected the shuffle icon. I have clicked the first song in the album to start playing.Incidentally when I do choose to use shuffle on a large playlist it only ...
I cannot get shuffle to stop. I am a premium member. I have gone onto the song page and deselected the shuffle icon. I have clicked the first song in the album to start playing. Incidentally when ...
Spotify Legend
3175 Views
8 replies
5 likes
PlanPremiumCountryAustraliaDeviceGalaxy s10Operating Android Oreo My Question or IssueHavnt used my account f oir a little while, to my horror when i did , I seem to no longer be slbe to veiw my music library in song title list. I have,a large amount...
Plan Premium Country Australia Device Galaxy s10 Operating Android Oreo My Question or Issue Havnt used my account f oir a little while, to my horror when i did ,...
Spotify Legend
1083 Views
3 replies
1 likes
PlanPremium for FamiliesCountry New ZealandDeviceMeizu M3 NoteOperating SystemAndroid 5.1 My Question or Issue Hi, since the most recent update, my SD card is no longer being registered by the Spotify app on my phone. So far, I've tried multiple clea...
Plan Premium for Families Country New Zealand Device Meizu M3 Note Operating System Android 5.1 My Question or Issue Hi, since the most recent update, my SD card is no lo...
Casual Listener
2739 Views
8 replies
1 likes
