Downloaded new Andriodapp - Still stuck in Offline

[Ponas91]

Ive just downloaded the "updated" final version of the Spotify-app (it says Version 0.5.0.1247.g94a8231b) for my Andriod-phone (HTC Incredible S - Android 2.3.5) and noticed by surprise that the thing still won't go Online, allthough i just got Premium aswell. This is terrible stuff from you guys at Spotify, im dissappointed!

[Chewizzle · Accepted solution]

Have you tried logging out, clearing your cache/data and log back in? That made it run flawlessly on mine, but I've got the HTC Desire HD though.

[Ponas91]

How do i clear the cache on the new app? Oo

[Ponas91]

Oh, I relogged the app and it appearently seem to work again! Thank you 😄 But im still curious on how to clear the cache, doesnt seem to be as easy to navigate anymore...

[Chewizzle]

Good 😃

On my phone it's done like this:

(log out of Spotify)

settings->applications->manage applications->downloaded (usually selected tab),

find Spotify in the list and tap it, 

then tap Force stop and so the buttons Clear data and Clear cache.

(log back in)

[Afront]

I'm now having this problem too; never had an issue with this on the preview version.

[LeTom]

still doesnt work on mine. Goes offline the moment i log in

[Chewizzle · Accepted solution]

Hm.. then I don't know. There's a couple of threads on that issue for the preview version of this release, you might find something helpful there.

Like this one:

http://community.spotify.com/t5/Mobile-Android/Spotify-Android-App-Always-Offline/td-p/27195

If not you can always try to roll back to prev version, like explained in this thread:

http://community.spotify.com/t5/Mobile-Android/ATTENTION-Here-is-how-to-get-the-old-app-back/td-p/79...