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Downloaded songs don't appear downloaded.

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Downloaded songs don't appear downloaded.

fixThatIssue
Newbie

Hey,

 

The problem, as stated by, literally, 100+ premium users on this forum is that the songs have been downloaded and saved on the phone, but one fine day, the phone won't read those downloaded files. It appears as though the songs haven't been downloaded anymore, despite the preposterous fact that they still take up phone storage. Not only does this problem recur multiple time, it happens seemingly sporadically. 

 

It's been present for months, and I'm sure enough of us have waited patiently for any progress, be it what to do to avoid the situation, however ridiculous, or dare I say, an actual fix. 

 

 

As a response to this : Link to bug

V8.4.36.321

Nexus 5X

Android 8.1.0

My entire library went, save a few songs (not the same ones), most times. 

 

You're the largest music streaming company. Try and keep it that way, and respect your customers cause I know Apple does.

 

1 Reply

Re: Downloaded songs don't appear downloaded.

TheMisterff1
Music Fan

Good, keep spamming the forums with this issue. Normally I'd say that in a sarcastic tone, but I actually mean it this time. 

Spotify should fix the one issue that bothers tons and tons of users and they should fix it right now. This bug is simply ridiculous and unacceptable. 

 

As I said many times before: fix your **bleep** **bleep** spotify!

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