Help Wizard

Step 1


Email not recognized

Email not recognized



My Question or Issue

I recently deleted my spotify app on accident so I downloaded it again and tried to log back in but it won't recognize any of my email accounts. I've been paying for premium for years and no matter what I try I cant log back in. I'm pretty sure I originally used Facebook to log in but I don't have a Facebook any more. I need to know how to get back into my premium account without Facebook. 


2 Replies


I'd suggest getting in contact with the Spotify team so they can help to free up your email so you use it to log in again.

You can reach them here.

The android app only recognises your spotify user name, not an email address. If your spotify is connected to facebook, log in using the facebook option.

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