Error message: "this track is not available in your region"?

[Maddie1357]

I have spotify premium and I'm using a galaxy s4. I'm also in the UK (london) and when I try to listen to 'love me like you do' by ellie goulding, it gives me the error message that it's not available in my region, although other people can listen to it where I live? What could be the reason for this?

[Daniel]

Odd Can you try checking your Account page? Make sure the country is setup correctly.

[Maddie1357]

It's set as United Kingdom

[Daniel]

I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.

[Maddie1357]

Okay thank you!