Help Wizard

Step 1


False Reaction lockscreen

False Reaction lockscreen

Hello Comunity,


since today i Gott the issues, that If i Press in Back, stop/Play or next on the Lock Screen, the spoitfy widget Scrolls a little Up and opens notificationoptions and delete.


If i Hit the Buttons a little above the Buttons, everything works fine, but that's Not the way its Used to be!


If another Message ist below the Spotify lockscreen Interface, i can Hit the Buttons and everything works fine 😞



Thanks for every answer







1 Reply

Hey @MikoChiko.


Thanks for reaching out to us about this!


Do you mind trying a quick clean reinstall on your Android, making sure that you clear all Spotify app data? Just follow the steps in this support article.


If that doesn't work, let us know the exact version of Spotify you're running and we'll take a closer look 😉

Suggested posts