Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Solved! Go to Solution.
Do you use an equaliser app at all? Sounds to me like some form of headset rofile kicking in and 'normalising'.
If you are running lolipop make sure to disable 'nuplayer' from Developer settings as this is known to cause issues with conflicting media apps.
Welcome to the Community!
Have you tried clean reinstalling?
https://support.spotify.com/us/learn-more/faq/#!/article/reinstallation-of-spotify
Are you using any other apps while locking the phone? Because it might not be Spotify.
Ace!
My Profile!//Currently Cool Playlist
Is it when you lock the phone, or when the screen is off? ... or both?
Is it with speakers or headphones (or again both)?
Thx for the reply Daniel.
I get the noises when the screen is off, every couple of minutes the freaky sounds kick in.
This happens when i plugged in headphones.
I also notised that when i connect to a bluetooth speaker sort of the same thing happend. When screen is on no problems, when i lock my phone(screen is off) every minute the volume drops a few and then got back to normal volume.
Really weird and verry frustrating 🙂
Do you use an equaliser app at all? Sounds to me like some form of headset rofile kicking in and 'normalising'.
If you are running lolipop make sure to disable 'nuplayer' from Developer settings as this is known to cause issues with conflicting media apps.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…