Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

HELP! Cant get out of offline mode!!!!!!

HELP! Cant get out of offline mode!!!!!!

I have not been able to sync to my mobile for two weeks, I have been stuck in offline mode.

 

I have connected over Wi-fi and over my Virgin Mobile Lg Optimus V Cellular network.

I have restarted my phone.

Checked to make sure the app was allowed to access the internet in  the phone settings:

Uninstalled and re-installed the older app version

Uninstalled and re-installed the new app version

 

I am at a lost as to why the service is so crappy. As a paying member they still force me to connect to facebook and still force me to listen to ads. This is the **bleep**tiest service ever. How hard is it for you to hire/contract a few senior network engineers to get this sorted out?

Reply
1 Reply

I do not have a problem logging in

Suggested posts