How can I store my downloaded music in my external SD?

[alexotero32]

I tried to follow these steps, but the "Storage" option just doesn't display. The SD card is available and Spotify has access to it. Has this feature been removed?

[Joe]

The option is still there for me.

• What device are you using?
• Which android version?
• Which spotify version?
• Is your SD card formatted as portable or as internal storage?

[alexotero32]

I'm using a Primux Omega6.

Android version is 4.4.2.

Spotify is 6.9.0.1212 (cannot update, bc my storage is full)

How can I check the SD card format?

[Joe]

Don't worry, that question is only relevant if you are using android 6. If your internal storage is so full that you can't update spotify, try the following steps.

• In application manager, go to spotify and clear both the cache and data then uninstall spotify.
• Reformat your SD card in the phone (back up any important stuff first).
• Restart your phone then download and install spotify from Play.
• See if the storage option now appears in spotify settings.

[alexotero32]

Okay, I have the updated version now, but the storage option still does not display 😞

[Joe]

Hi again. Sorry that you still don't see the storage option. 

I suggest you use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it by email and you will hear back from one of the team shortly.

[alexotero32]

Okay.

Thank you very much for your help 🙂