I can't share spotify to instagram story

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I can't share spotify to instagram story

Erik007
Casual Listener

Plan

Premium

Country

Slovakia

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hi i have samsung s9 and i cant share spotify to instagram story, if i try , my instagtam open and show only black screen 

What i have to do ? 

Have last version of ig and spotfy for android thanks people 

I have spotify premium

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Solution!

Re: I can't share spotify to instagram story

Rock Star 6
Rock Star 6

Hi @Erik007

 

Please, check this ongoing issue.

If that's something you're experiencing, make sure to add your +VOTE there and provide all the information needed. That way you'll be notified with all the future updates on that case. 

Emilia_8Rock Star 6
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

8 Replies
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Solution!

Re: I can't share spotify to instagram story

Rock Star 6
Rock Star 6

Hi @Erik007

 

Please, check this ongoing issue.

If that's something you're experiencing, make sure to add your +VOTE there and provide all the information needed. That way you'll be notified with all the future updates on that case. 

Emilia_8Rock Star 6
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: I can't share spotify to instagram story

Erik007
Casual Listener

So what i had to do ? Uninstall spotify and ig and again install? 

Or wait for actualization?

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Re: I can't share spotify to instagram story

Rock Star 6
Rock Star 6

Hi @Erik007

 

Please, make sure to provide the following info in the thread I linked above:

  • device + OS version
  • exact Spotify version
  • exact Instagram version
  • a screenshot showing that you have the option to share to Instagram Stories in Spotify

People at Spotify are aware of this issue and are working to fix it. 

If there are any updates on that case, they will be posted there. 

Emilia_8Rock Star 6
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: I can't share spotify to instagram story

Erik007
Casual Listener

Screenshot_20191215-020326_Spotify.jpg

I have samsung s9

Android 9

Spotify version 8.5.33.831

Instagram 122.0.0.29.238

Screenshot_20191215-015919_Settings.jpg

Screenshot_20191215-015847_Spotify.jpg

  

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Re: I can't share spotify to instagram story

Rock Star 6
Rock Star 6

Hi @Erik007

 

Please, post that in this ongoing issue.

 

Have a nice day!

Emilia_8Rock Star 6
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: I can't share spotify to instagram story

popsanchez
Visitor

Why is this marked as solved when it obviously has not been?

 

All you did was link to another person with the same problem, where it has also not been solved. 

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Re: I can't share spotify to instagram story

TRege
Visitor
I've had this for days but it seems that I found the solution.

I've tried to share a playlist first and it worked.
After doing that, I tried to share a song and it magically worked too!

good luck.
Highlighted

Re: I can't share spotify to instagram story

Rock Star 6
Rock Star 6

Hi @popsanchez

 

This thread is marked as "Solved" because another user chose to mark one of the replies as a solution. 

 

I linked to the ongoing issue, as it's a post followed by Moderators. 

It's also easier to gather all the users with this issue in one place, it helps to get all the information needed to fix the issue. 

All the updates on this case will be posted there as well.

 

Let me know if you have any other questions!

Emilia_8Rock Star 6
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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