Announcements

Help Wizard

Step 1

NEXT STEP

I use a Google Pixel. My spotify no longer works with mobile data,only wifi

I use a Google Pixel. My spotify no longer works with mobile data,only wifi

I use a Google Pixel 3a, and I can't use my spotify with mobile data... Only wifi. And this started three days ago
Reply
1 Reply

Hey there, 

Thanks for posting on the Community!

 

Could you check if clearing stored cache from the device makes any difference? Once it's done, try logging out from the app and back in again. Completing these actions should resync your account info.

Another option is to do a clean reinstall, as this will clear cache too, as well as ensure that you're running the latest app version.

 

If that doesn't do the trick, can you send us some more details on what's happening from your end? Are you seeing any specific error messages? Also, are you able to use other streaming services, such as YouTube, while using mobile data?

 

Let us know how you get on.

MariaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random