(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
iOS, Mac, Windows
My Question or Issue
For at least a year now, I've had a problem with my "liked songs" (I think they changed the name again to favorite songs) not syncing. If I add them from my laptop, they do not add on my desktop. If I add them on my desktop, they do not get added on my laptop. I've done everything the previous solutions say, I've tried offline mode (has never worked for me once), logging out and back in, clearing the cache, and uninstalling/reinstalling the app. The uninstall works, but I shouldn't have to do this every time I want to add a new song to my playlist. The next time I add another song, it doesn't sync again. Is anyone aware of a permanent solution? Or should I just give up on this feature and make a playlist of all my liked songs instead? (Which, in the past, didn't even manage to move all of the songs from my liked songs playlist anyway)
Hey there @yoshbag,
Thanks for reaching out about this and welcome to the Community!
First, we'd suggest making sure that you're accessing the same account on both your laptop and desktop devices. You can double check this by following the steps in this Spotify Answer.
If you're indeed accessing the same account on all your devices, trying a clean install of the app on them both should help. To do that, just make sure to follow the steps provided in this Spotify Answer.
Further, does this occur when both devices are connected on the same network connection? If possible, try it with a different WiFi network. Some shared or public networks (e.g. schools/work/office) restrict access to certain services so it could explain what's happening here. If it works with another connection, we recommend contacting the service provider of the original network for more information.
Let us know how you get on! We'll be right here if you need more help.
Have a lovely day 🙂
The two accounts are certainly the same, I have premium on both, they are both under the same username, and I've had to log out and back in numerous times (to try the solutions that other people have suggested)
I've done multiple reinstalls on the devices. When I reinstall Spotify, the favorited songs list is correct. However, when I add another song, it is out of sync again, and I don't think I should have to do a complete reinstall of Spotify every time I want to add a song to my playlist. I've done it at my home, at school, etc., no matter where I download it, my laptop and desktop do not sync up. I've considered moving all of my songs into a playlist so this problem stops, but importing my favorited songs into a playlist does not move every one, even though it tells me I've selected all of my songs.
Thank you for the response, Katerina!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…