Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Issues w/ Widget, Music doesn't stop playing after removal of headset & other issues

Issues w/ Widget, Music doesn't stop playing after removal of headset & other issues

I have repeatedly reported these issues; and I would get issues where the widget is unresponsive; I cannot stop the music unless I open the app. Another issue I am dealing with, is when I remove my headset, the music continues to play; rather automatically pausing the music after disconnecting an input from an input device whether it be bluetooth or other input.



The music also plays AND broadcasts over phone calls; rather than stops when a phone call is recieved or goes out.

One final thing; The app is missing a key feature which allows me to tell my phone to sync the music remotely, so I don't have to spend 45 minutes telling each individual playlist and artist to sync. If this was a choice to take this out; then this was a massive failure

2 Replies

Another thing; Spotify does not appear on the drop down menu for quick access.

A lot of these issues appeared during the recent update.

These issues are all being reported in existing threads. There's no point starting a new one but if you want individual attention from Spotify, use the online contact form and one of the support guys will get back to you. If you get an automated response directing you back to the community or to the help pages, please reply to it by email and you will hear back from one of the team shortly.

Suggested posts