Keyboard doesn't open on chromecast

Reply

Keyboard doesn't open on chromecast

Naamalandau
Visitor

 

Plan

Premium

Country

Israel

Device

TV, using chromecast on xioami streamer

Operating System

Android

 

My Question or Issue

Hello!

I can't search for anything or even log in, because keyboard doesn't open on spotify. It does open on all other apps. 

I tried restarting spotify and then the streamer and then tried removing and reinstalling. Nothing works. 

Cant seem to find anything on settings. 

Please help!

1 Reply

Elena
Moderator
Moderator

Hey @Naamalandau,

 

Thank you for your post here in the Community. We're sorry for the late reply. We're happy to help.

 

We suggest that you:

  • Perform a clean reinstall of the Spotify app instead of a regular one. This will make sure there's no old cache files causing this.
  • Make sure your Chromecast software is up-to-date.
  • Make sure you have the latest version of Spotify in your device.

If everything seems fine we recommend that you try the following troubleshooting steps:

  • Close any other apps you’re not using.
  • Restart your Wi-Fi.
  • If possible, try a different Wi-Fi connection

Keep us posted. We're here for you 🙂

 

Cheers!

ElenaModerator
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