Liked song from notification does not get saved

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Liked song from notification does not get saved

sporaans
Casual Listener

Plan

Premium

Country

 

Device

Huawei P9

Operating System

Android 7.0

 

My Question or Issue

 When I 'like' song from notification center, it does not get saved. Liked couple of songs yesterday but cannot find them anymore. See screenshots attached.

Screenshot_20190206-121129.pngScreenshot_20190206-121137.png

Davis
5 Replies

Re: Liked song from notification does not get saved

Rock Star 6
Rock Star 6

Hi @sporaans,

 

I'm sorry for the delay.

 

The songs that you like should be moved to the Library. In this case, I recommend you to try a reinstallation, maybe there's something wrong with the app itself.

 

If you actually like the songs directly from the app, do they get saved to the library?

 

Let me know if you have further questions! Have a great day :)

BruneliciaRock Star 6
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Re: Liked song from notification does not get saved

sporaans
Casual Listener

Hi @Brunelicia,

 

Yes, from app itself songs do get saved when 'liked', issue appears only when liked from notification. Reinstallation did not help, it's clearly an app bug.  

Davis

Re: Liked song from notification does not get saved

Rock Star 6
Rock Star 6

Hi @sporaans,

 

Can you please try logging into your account using another android device? It could be a device issue. Thanks! :)

BruneliciaRock Star 6
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Liked song from notification does not get saved

sporaans
Casual Listener

I havent had a chance yet to try this on another device. Well update my results as soon as I get one. 

Davis

Re: Liked song from notification does not get saved

Rock Star 6
Rock Star 6

Alright @sporaans,

 

I will be waiting for your reply in order to assist you better. Have a great day! :)

BruneliciaRock Star 6
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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