Local Files greyed out on mobile, play fine on desktop.

[jjpivotz]

Okay so I've added a tonne of local files to a playlist.

They can play just fine on the desktop app.

However, on the mobile app, they are greyed out and can't be played.

I have tried reinstalling the app, removing the local files and adding them again, remaking the playlist, downloading the local files on the desktop app before trying to play them on my phone, etc.

Nothing is working.

[brookelynn557]

ve this is due to the fact that these files aree on your desktop. If you wish to have them on your phone, you may have to download them or move them to your phone manually via a USB cable

[jjpivotz]

But they used to work on my phone.

[jjpivotz]

They used to work on my phone.

[Joe · Accepted solution]

They do have to be downloaded to your mobile. Just follow these steps.