Logout and losing all my songs while offline

Logout and losing all my songs while offline


So when i'm offline, and open the app, its opening to me the login screen. 

Everytime when I dont have internet connections and I open the app, this happen.

And when im going to online, the app opens normally, but I lost my songs offline.


I alredy tried everything like clear data, cache, reinstall etc.



ps: Sorry for the bad english.

2 Replies


Hey @luangs7 and welcome to our Community!


That's not cool. Please follow the steps here:



  • Log in to your account page on our website and click Offline devices in the menu on the left.
  • Click "Remove all devices".
  • Reinstall the app with the steps here.
  • Save your offline tracks again.

Let us know how it goes. 




So, this works a while but now the issues comes again. 

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