Música offline

[Billowy_Skye]

Últimamente he tenido problemas al intentar reproducir la música que tengo descargada sin conexión.

He estado aproximadamente 1 mes con este mismo problema he intentado de todo pero no me ha funcionado.

Alguien por favor ayudeme

[Eni]

Hey there @Billowy_Skye, 

Thanks for getting in touch about this here in the Community. Hope you don't mind a reply in English. 

We moved your post from the Chat board to the relevant Help board, where it fits better.

Could you let us know what exactly happens when you try listening to your content offline? Also, we'd like to know if this happens across devices or only on a specific one.

On another note and just to confirm, have you followed these specific steps to listen to your content offline?

Lastly, could you let us know which troubleshooting steps you've already tried? That way we can avoid repeating any steps.

We'll be on the lookout for your reply.