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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376221 Views

541 replies

34 likes

Account
Free
  • 376221 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

  • 7563 Views
  • 0 replies
  • 7 likes

Superuser Contribution Lag Issue in Spotify App

Dear Spotify Support Team, I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bring this to your attention in the hope that it can be resolved. The lag issue ...

Visitor

    Dear Spotify Support Team,   I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bri...

Elena

Moderator

1272 Views

1 replies

0 likes

Account
  • 1272 Views
  • 1 replies
  • 0 likes

notification icon Android gone

Why has the notification bell icon on the Android app disappeared? How can I get it back?

Newbie

Why has the notification bell icon on the Android app disappeared? How can I get it back?

vaajy

Roadie

1081 Views

3 replies

1 likes

  • 1081 Views
  • 3 replies
  • 1 likes

Eu tenho um plano duo Premium mas mudei p família Premium, como faço agora?

Como eu faço p mudar o plano duo Premium p o família Premium? Eu fiz a mudança mas acho q ficou ativo os 2 planos como cancelo o duo?

Visitor

Como eu faço p mudar o plano duo Premium p o família Premium? Eu fiz a mudança mas acho q ficou ativo os 2 planos como cancelo o duo?

Bittencourt

Spotify Star

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Improving the "Enhance" feature on playlists

Greetings Spotify team! As I was using the enhance feature for my playlist with so many songs, I noticed that when I want to add/remove the suggested song, it took me a long time to find that song and it seem to bug me. I know I should be using my ey...

Casual Listener

Greetings Spotify team!    As I was using the enhance feature for my playlist with so many songs, I noticed that when I want to add/remove the suggested song, it took me a long time to fi...

Joan

Moderator

804 Views

3 replies

2 likes

  • 804 Views
  • 3 replies
  • 2 likes

Superuser Contribution NOT WORKING: Add the same song to multiple playlists simultaneously

PlanPremiumCountry Device(Samsung Galaxy S23)Operating System(Android) My Question or IssueThis feature was live for just a short time on my S23 but has now dissappeared. Why? BRING IT BACK! WE'VE BEEN WAITING FOR YEARS FOR IT

Newbie

Plan Premium Country   Device (Samsung Galaxy S23) Operating System (Android)   My Question or Issue This feature was live for just a short time on my S23 but has now dissappeared...

Yordan

Moderator

542 Views

2 replies

0 likes

  • 542 Views
  • 2 replies
  • 0 likes

Artist list empty and song tab disappeared

After update to 8.4.95.785, my artist list is empty save a few artists I was following, and the songs tab on the mobile app have disappeared. I primarily listen to the albums and songs I've saved by browsing artists, so this is frustrating. Has anyon...

Visitor

After update to 8.4.95.785, my artist list is empty save a few artists I was following, and the songs tab on the mobile app have disappeared. I primarily listen to the albums and songs I've saved by ...

shima_sulaiman

Visitor

6159 Views

15 replies

27 likes

  • 6159 Views
  • 15 replies
  • 27 likes

Superuser Contribution Liked songs disappear, error message comes up saying 'something went wrong'

PlanPremiumCountryJersey (UK)DeviceLGOperating SystemAndroid My Question or IssueWhen I click on my liked songs, it will randomly come up with an error message saying 'something went wrong' and the songs have disappeared. Restarting the app and signi...

Visitor

Plan Premium Country Jersey (UK) Device LG Operating System Android   My Question or Issue When I click on my liked songs, it will randomly come up with an error message saying 'someth...

Not applicable

486 Views

2 replies

0 likes

  • 486 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Search] Voice Search on Spotify Busqueda por voz

Since there is no option on search for a tittle or artist in Spotify app, there is a way, I think that most of the common keyboards have the microphone option for voice dictation, but in My case on a Samsung device with the samsung keyboard was not a...

Casual Listener

Since there is no option on search for a tittle or artist in Spotify app, there is a way, I think that most of the common keyboards have the microphone option for voice dictation, but in My case on a...

RocioO1

Casual Listener

1545 Views

3 replies

1 likes

Android
Search
  • 1545 Views
  • 3 replies
  • 1 likes

Superuser Contribution problem with log in

PlanFreeCountryisraelDevicegalaxy a50Operating System My Question or IssueHello. About a month and a half ago, we moved from Germany to Israel. Since then, I have been unable to connect to the Spotify app on my phone. I can connect to it on my comput...

Newbie

  Plan Free Country israel Device galaxy a50 Operating System   My Question or Issue Hello. About a month and a half ago, we moved from Germany to Israel. Since then, I have been ...

Alex

Spotify Legend

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect available but not working

PlanPremiumCountryUK DeviceSony Xperia XZ PremiumOperating SystemAndroid My Question or IssueUntil yesterday Spotify was working OK, but yesterday I could not connect to my Onkyo amp or Roberts Stream 65i. I reloaded the app and now I see the message...

Regular

Plan Premium Country UK   Device Sony Xperia XZ Premium Operating System Android   My Question or Issue Until yesterday Spotify was working OK, but yesterday I could not connect ...

laurencetampkins

Casual Listener

4824 Views

12 replies

1 likes

  • 4824 Views
  • 12 replies
  • 1 likes

SEARCH RESULTS NOT DISPLAYING PODCASTS AND SHOWS OPTION

Up till 2 days ago, when I searched for anything I had the option to filter results by "Podcasts and Shows". Now that tab has disappeared COMPLETELY. My other friends still have it just finefinem

Newbie

Up till 2 days ago, when I searched for anything I had the option to filter results by "Podcasts and Shows". Now that tab has disappeared COMPLETELY. My other friends still have it just finefinem

Musicsbigestfan

Casual Listener

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Superuser Contribution Now playing activity keeps disappearing on Android

Every time I listen to some music on desktop app, there's a great chance that now playing activity on android willl disappear. I don't know if it's because of buggy Spotify Connect feature of if there's some other reason. I have never seen such annoy...

Gig Goer

Every time I listen to some music on desktop app, there's a great chance that now playing activity on android willl disappear. I don't know if it's because of buggy Spotify Connect feature of if ther...

harvasyuk

Gig Goer

1407 Views

8 replies

0 likes

  • 1407 Views
  • 8 replies
  • 0 likes

Spotify automatically lowers volume during GPS speaking

PlanFreeCountry Canada DeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueWhen listening to Spotify in the car with Waze navigation turned on, Spotify insists on lowering the volume of the music whenever Waze speaks, which makes it un...

Casual Listener

Plan Free Country  Canada   Device Samsung Galaxy S7 Operating System Android   My Question or Issue When listening to Spotify in the car with Waze navigation turned on, Spo...

heaverpsy

Newbie

3280 Views

3 replies

1 likes

  • 3280 Views
  • 3 replies
  • 1 likes

Superuser Contribution Canvas not working when playing songs on a loop

PlanPremiumCountrySingaporeDeviceSamsung Galaxy A52s 5GOperating SystemAndroid 13 My Question or IssueMy Canvas doesn't play when I put a song I'm currently playing on loop, it just shows a picture of the album cover

Gig Goer

Plan Premium Country Singapore Device Samsung Galaxy A52s 5G Operating System Android 13   My Question or Issue My Canvas doesn't play when I put a song I'm currently playing on loop, ...

GSYC

Gig Goer

1486 Views

7 replies

0 likes

  • 1486 Views
  • 7 replies
  • 0 likes

Superuser Contribution Shared links doesn't work whatsapp android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

user-removed

Not applicable

2196 Views

6 replies

0 likes

  • 2196 Views
  • 6 replies
  • 0 likes

Please move "Hide this song" option farther down

PlanPremiumCountryUSADeviceGalaxy S10eOperating SystemAndroid My Question or IssueThe "Hide this song" option is too close to the "Add to Playlist" option and I frequently hide songs that I actually enjoy. Please just move this option further down th...

Newbie

  Plan Premium Country USA Device Galaxy S10e Operating System Android   My Question or Issue The "Hide this song" option is too close to the "Add to Playlist" option and I frequ...

MoonblindedX

Newbie

689 Views

2 replies

4 likes

user experience
  • 689 Views
  • 2 replies
  • 4 likes

Superuser Contribution meu Spotify não funciona quando estou no meus dados móveis, 4g

fiz essa pacote para usar na rua no meu cotidiano, porém só fucina com Internet Wi-Fi e isso me prejudica pois eu não tenho

Visitor

fiz essa pacote para usar na rua no meu cotidiano, porém só fucina com Internet Wi-Fi e isso me prejudica pois eu não tenho

Dian

Spotify Legend

1239 Views

1 replies

0 likes

  • 1239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android 13 tablet (Doogee T10) canvas not working?

Although I have followed all possible advice (disabled data saver, switching canvas button ON/OFF, deleted data cache, reinstalled, different account free/premium...), the canvas function, although it is turned on, does not display the video. Only wh...

Casual Listener

Although I have followed all possible advice (disabled data saver, switching canvas button ON/OFF, deleted data cache, reinstalled, different account free/premium...), the canvas function, although i...

Dian

Spotify Legend

766 Views

1 replies

0 likes

  • 766 Views
  • 1 replies
  • 0 likes