Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • howardblick
  • Newbie
  • 21428 Views
  • 57 replies
  • 22 likes
  • 21428 Views
  • 57 replies
  • 22 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 867691 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 867691 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • ryan886
  • Visitor
  • 24191 Views
  • 4 replies
  • 0 likes
  • 24191 Views
  • 4 replies
  • 0 likes

Superuser Contribution Дизайн приложения

PlanPremiumCountryRussiaЯ использую темную тему, полоса перемотки трека совсем плохо видана, на улице совсем не видна, она черная!? Сделайте ее белой.Пример Телефон Mi 9

  • Casual Listener
  • Plan Premium Country Russia Я использую темную тему, полоса перемотки трека совсем плохо видана, на улице совсем не видна, она черная!? Сделайте ее белой. Пример  Телефон Mi 9 
  • knnx_
  • Casual Listener
  • 2703 Views
  • 5 replies
  • 2 likes
  • 2703 Views
  • 5 replies
  • 2 likes

Superuser Contribution Lyrics don't show up

Device Google Pixel 6A My Question or Issue The lyrics tab won't come below the song when I click on the song bar.

  • Newbie
  • Device Google Pixel 6A   My Question or Issue  The lyrics tab won't come below the song when I click on the song bar.           
  • OscarDC
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Media Control Buttons not working

When I press one of the control buttons, the music does not change. I can only play/stop.My headphones works fine on other music players.Device: Redmi Note 10S

  • Regular
  • When I press one of the control buttons, the music does not change. I can only play/stop. My headphones works fine on other music players. Device: Redmi Note 10S
  • ArqeNade
  • Regular
  • 1435 Views
  • 9 replies
  • 0 likes
  • 1435 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify no conecta con parlante bluetooth

PlanPremiumCountryChileDeviceRedmi Note 8 Operating SystemAndroid 10 My Question or IssueMi dispositivo de celular se conecta a mi parlante Sony SRS-XB3. La aplicación de spotify también reconoce que está conectada al parlante pero el sonido sigue sa...

  • Newbie
  •   Plan Premium Country Chile Device Redmi Note 8  Operating System Android 10   My Question or Issue Mi dispositivo de celular se conecta a mi parlante Sony SRS-XB3. La ap...
  • Dian
  • Spotify Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums not appearing, bug report

PlanPremiumCountryBrazilDeviceGalaxy J2 PrimeOperating SystemAndroid My Question or IssueAs of the most recent update, albums just dont appear when you go to them. I can listen music just fine if i search them individually, but when i go to an album ...

  • Newbie
  •   Plan Premium Country Brazil Device Galaxy J2 Prime Operating System Android   My Question or Issue As of the most recent update, albums just dont appear when you go to them. I ...
  • AlejaR
  • Moderator
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wish I could replay the last few seconds when "unpausing" a podcast!

Hello! When Iistening to podcasts, I frequently have to hit the PAUSE button on my earbuds. And usually I can't get back to listening for a few minutes, but at that time I've lost the train of thought. So, then I have to grab my phone out of my pocke...

  • Casual Listener
  • Hello!   When Iistening to podcasts, I frequently have to hit the PAUSE button on my earbuds.  And usually I can't get back to listening for a few minutes, but at that time I've lost the ...
  • AlejaR
  • Moderator
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

Superuser Contribution Rogan podcast episodes stopped updating end of August

PlanFreeCountryukDeviceGalaxy S8Operating SystemAndroid Oreo My Question or IssueRogan podcast episode list stopped updating on my android over a month ago. Cleared all data and app from phone and reinstalled but no fix. I can play the newest episode...

  • Casual Listener
  • Plan Free Country uk Device Galaxy S8 Operating System Android Oreo   My Question or Issue Rogan podcast episode list stopped updating on my android over a month ago. Cleared all ...
  • Vasil
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify local file sync ports

PlanPremiumCountryUKMobileHuawei P20 proOSEMUI 9 / Windows 10Firewall s/wCOMODO Firewall, my AV doesn't block thisQuestionI've been syncing a bunch of local songs to my phone, which requires me to disable my software firewall. That's fine, but I migh...

  • Newbie
  • Plan Premium Country UK Mobile Huawei P20 pro OS EMUI 9 / Windows 10 Firewall s/w COMODO Firewall, my AV doesn't block this Question I've been syncing a bunch of local songs to my phone, w...
  • kichirou
  • Newbie
  • 1288 Views
  • 3 replies
  • 0 likes
  • 1288 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify app not working on my phone or car

PremiumCountryUKDeviceSamsung Galaxy A10 Operating SystemAndroid My Question or IssueUp until last week I listened to spotify through my bluetooth connection in the car. Then for a few days it stopped working, on my phone it said it was playing throu...

  • Visitor
  • Premium Country UK Device Samsung Galaxy A10  Operating System Android    My Question or Issue Up until last week I listened to spotify through my bluetooth connection in the ...
  • Vasil
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast / Bluetooth Issue - Help Pleaae

PlanPremium CountryUK DevicePixel 3a / Google Home Mini Operating SystemAndroid 10 My Question or IssueAt night, I use Spotify to "Cast" to a Google Home Mini in my daughter's room which works as expected. The problem that I have is that when I go to...

  • Newbie
  • Plan Premium   Country UK   Device Pixel 3a / Google Home Mini   Operating System Android 10   My Question or Issue At night, I use Spotify to "Cast" to a Google Home...
  • Vasil
  • Moderator
  • 1805 Views
  • 22 replies
  • 2 likes
  • 1805 Views
  • 22 replies
  • 2 likes

Superuser Contribution Why does the all break when I pay for premium?

After paying for premium, the app doesn't work. Even when connected to WiFi, all playlists say they're empty, searching specific artists doesn't yield results and songs won't play.

  • Casual Listener
  • After paying for premium, the app doesn't work. Even when connected to WiFi, all playlists say they're empty, searching specific artists doesn't yield results and songs won't play.
  • MihailY
  • Moderator
  • 172 Views
  • 3 replies
  • 0 likes
  • 172 Views
  • 3 replies
  • 0 likes

Superuser Contribution Low quality album art covers

PlanPremiumCountryMexicoDevicePOCO X3 NFCOperating SystemAndroid 11 My Question or IssueI have the latest version of the app, (although this problem has persisted for several updates) my connection is good and it doesn't matter if I have the songs of...

  • Casual Listener
  • Plan Premium Country Mexico Device POCO X3 NFC Operating System Android 11   My Question or Issue I have the latest version of the app, (although this problem has persisted for several...
  • 7711
  • Newbie
  • 1656 Views
  • 14 replies
  • 0 likes
  • 1656 Views
  • 14 replies
  • 0 likes

Superuser Contribution Google nest mini doesn't play my personalized spotify playlist

So i recently bought a Google Nest Mini and i was told that i could play my own Spotify playlists. But everytime i say "Hey google play my playlist " it plays a station that based on that playlist, instead of the playlist. I already tried doing it on...

  • Visitor
  • So i recently bought a Google Nest Mini and i was told that i could play my own Spotify playlists. But everytime i say "Hey google play my playlist " it plays a station that based on that playlist, ...
  • MihailY
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Spotify on WearOS not launching Spotify on connected phone

I have a Samsung Galaxy Watch 5 and a Pixel Watch. Both are running WearOS 3.5. Each one is connected to different phones. When I launch Spotify from either of my WearOS watches, it won't launch the phone app. I have to get my phone out and launch Sp...

  • Casual Listener
  • I have a Samsung Galaxy Watch 5 and a Pixel Watch. Both are running WearOS 3.5. Each one is connected to different phones.   When I launch Spotify from either of my WearOS watches, it won't la...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Superuser Contribution [SOLVED PARTIALLY] Spotify downloads songs to internal memory instead of keeping on SD after reboot

Edit 25.07.2021:Better workaround, but unfortunately it also needs root access like older below - you need to make Spotify backup via Titanium Backup app. After restarting phone you need to restore made a backup before and all songs will remain. Work...

  • Music Fan
  • Edit 25.07.2021: Better workaround, but unfortunately it also needs root access like older below - you need to make Spotify backup via Titanium Backup app. After restarting phone you need to restore...
  • lsahjpaul99
  • Casual Listener
  • 5577 Views
  • 15 replies
  • 9 likes
  • 5577 Views
  • 15 replies
  • 9 likes

Superuser Contribution Spotify used 10gb of data

PlanPremiumCountryUnited States DeviceSamsung Galaxy 10eOperating SystemAndroid 12 My Question or IssueSpotify has used 10gb of data over the last few days. My usual usage is 300-900mb per month for Spotify.I listened to all my normal music, podcasts...

  • Visitor
  • Plan Premium Country United States   Device Samsung Galaxy 10e Operating System Android 12   My Question or Issue Spotify has used 10gb of data over the last few days. My usual u...
  • Robin147
  • Casual Listener
  • 786 Views
  • 5 replies
  • 0 likes
  • 786 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Save album button disappeared

Somehow the save album button disappeared. It was there a couple of weeks ago but now I can't find it anywhere. I've been all over the app and its gone.PlanPremiumCountryUsaDeviceGoogle pixelOperating SystemAndroid 10Spotify 8.5.24.762My Question or ...

  • Regular
  • Somehow the save album button disappeared. It was there a couple of weeks ago but now I can't find it anywhere. I've been all over the app and its gone. Plan Premium Country Usa Device Google p...
  • RafaAltman
  • Visitor
  • 12866 Views
  • 17 replies
  • 6 likes
  • Album save
  • 12866 Views
  • 17 replies
  • 6 likes

Solved!!Superuser Contribution Spotify connections notification not going away

PlanPremiumCountryUnited States DeviceSamsung galaxy s10eMy Question or IssueI know this has been posted a few times, but without a resolution. That 'spotify connections ' notification will not go away. Upon expanding it, it just says 'Waze is connec...

  • Newbie
  •   Plan Premium Country United States   Device Samsung galaxy s10e My Question or Issue I know this has been posted a few times, but without a resolution. That 'spotify  connec...
  • MihailY
  • Moderator
  • 74952 Views
  • 17 replies
  • 8 likes
  • 74952 Views
  • 17 replies
  • 8 likes

Superuser Contribution Disturbance in playback when I lock my screen

Disturbance in playback occurs when I lock my screen and the screen goes black. When I hit the screen and the screen lights up, playback goes normal. Disturbance is like the one you would have when there was a temporary problem with the internet conn...

  • Casual Listener
  • Disturbance in playback occurs when I lock my screen and the screen goes black. When I hit the screen and the screen lights up, playback goes normal. Disturbance is like the one you would have when...
  • MihailY
  • Moderator
  • 176 Views
  • 3 replies
  • 0 likes
  • 176 Views
  • 3 replies
  • 0 likes