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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118035 Views

27 replies

4 likes

  • 118035 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237580 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237580 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598340 Views

79 replies

3 likes

  • 598340 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490916 Views

581 replies

42 likes

Account
Free
  • 490916 Views
  • 581 replies
  • 42 likes

Solved!!Superuser Contribution Songs won't play in playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DeviceNote 8Operating SystemAndroid 9 My Question or IssueThe songs that have already been added in playlist awhi...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device Note 8 Operating System Android 9 &...

Maria

Moderator

14853 Views

7 replies

1 likes

  • 14853 Views
  • 7 replies
  • 1 likes

Android Radio stuck on weird screen

PlanPremiumCountryNLDeviceCar radioOperating SystemAndroid My Question or IssueUsually when I play music, I get a screen with actual visible buttons. But all of a sudden, I get a HUGE image that goes over the buttons and because of that, my Spotify i...

Music Fan

Plan Premium Country NL Device Car radio Operating System Android   My Question or Issue Usually when I play music, I get a screen with actual visible buttons. But all of a sudden, I g...

587 Views

0 replies

0 likes

  • 587 Views
  • 0 replies
  • 0 likes

Superuser Contribution Swipe to queue not working with enhanced playlists

PlanPremiumCountrySwitzerlandDeviceHuawei Mate 10 ProOperating SystemEMUI 12 (Android 11) My Question or IssueI noticed that the swipe to queue feature does not work when playing a enhanced playlist. I don't see why it would be a problem in terms of ...

Regular

Plan Premium Country Switzerland Device Huawei Mate 10 Pro Operating System EMUI 12 (Android 11)   My Question or Issue I noticed that the swipe to queue feature does not work when pla...

Susan_GP

Moderator

26813 Views

33 replies

5 likes

  • 26813 Views
  • 33 replies
  • 5 likes

Songs not playing on Samsung S23

So I woke up today and Spotify won't play any songs, it plays my podcasts fine (they are not downloaded) but no music will play, regardless of whether it is downloaded or not. When I try to play a song from a playlist the green play button turns to a...

Newbie

So I woke up today and Spotify won't play any songs, it plays my podcasts fine (they are not downloaded) but no music will play, regardless of whether it is downloaded or not.   When I try to ...

SayemR

Casual Listener

1801 Views

3 replies

0 likes

  • 1801 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs not playing on Samsung phone

PlanFamilyDeviceSamsung Galaxy A10Operating SystemAndroid 11 My Question or Issue After a recent phone update, it has become impossible to play songs through my mobile phone. Pressing on a song to play as per usual just brings up the song as normal, ...

Casual Listener

Plan Family Device Samsung Galaxy A10 Operating System Android 11   My Question or Issue   After a recent phone update, it has become impossible to play songs through my mobile pho...

Perkinsrob

Casual Listener

12293 Views

39 replies

7 likes

samsung galaxy
  • 12293 Views
  • 39 replies
  • 7 likes

Superuser Contribution Can’t Add Playlists to Spotify Kids

My kids’ MP3 players (running Android 7.0) worked great with Spotify Kids. All of sudden, when I go to the “For grown-ups” page, Spotify Kids locks up and I can’t access adding playlists. I updated to the latest version of Spotify Kids, but no change...

Casual Listener

My kids’ MP3 players (running Android 7.0) worked great with Spotify Kids. All of sudden, when I go to the “For grown-ups” page, Spotify Kids locks up and I can’t access adding playlists. I updated t...

AlejaR

Moderator

1119 Views

3 replies

0 likes

Premium for Family
  • 1119 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Don't Volume Down When Pause The Song

PlanPremiumCountryTurkeyDeviceSamsung A54Operating SystemAndroid 13 My Question or IssueI was use Spotify on iOS, music stop with volume downing but in Android, the music stop without down the volume. How can I solve this problem? (My english is not ...

Casual Listener

  Plan Premium Country Turkey Device Samsung A54 Operating System Android 13   My Question or Issue I was use Spotify on iOS, music stop with volume downing but in Android, the m...

Yordan

Moderator

1189 Views

3 replies

0 likes

  • 1189 Views
  • 3 replies
  • 0 likes

Superuser Contribution Video podcasts will not play

I have not been able to play podcasts that have a video option on my phone. I have tried a clean install. I've tried clearing data and cache. I've tried toggling the video settings on/off with restarting the app. I'm not able to play audio only versi...

Visitor

I have not been able to play podcasts that have a video option on my phone. I have tried a clean install. I've tried clearing data and cache. I've tried toggling the video settings on/off with restar...

Vasil

Moderator

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs stop playing as if buffering

Whenever I play any downloaded audio, after around usually 15-20 minutes of listening, Spotify will stop playback as if buffering, with the time still ticking up. When I pause, it jumps back to where the audio stopped and will usually play a few seco...

Visitor

Whenever I play any downloaded audio, after around usually 15-20 minutes of listening, Spotify will stop playback as if buffering, with the time still ticking up. When I pause, it jumps back to where...

Vasil

Moderator

2048 Views

1 replies

0 likes

  • 2048 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saving to SD card formatted as internal storage impossible?

hi, being a premium user Id like to use Spoitfy offline on my smartphone.Problem: with limited internal storage (Google Apps cannot be deleted) I HAD to format my SD card as internal storage.By doing so I cant use my SD card as Spotify storage. WHY?C...

Roadie

hi,   being a premium user Id like to use Spoitfy offline on my smartphone. Problem: with limited internal storage (Google Apps cannot be deleted) I HAD to format my SD card as internal s...

Susan_GP

Moderator

932 Views

3 replies

0 likes

  • 932 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pressing Pause Disables Play Button on Pixel Watch 2

Devices: Pixel 2 Watch (version 13), Pixel 6 Phone (Android 14) Steps to reproduce:Open Spotify app on Pixel watch 2Choose something to playPlay through phoneClick pause on watchNote that all music pauses and play and skip buttons become disabled. On...

Newbie

Devices: Pixel 2 Watch (version 13), Pixel 6 Phone (Android 14)   Steps to reproduce: Open Spotify app on Pixel watch 2 Choose something to play Play through phone Click pause on watch No...

Lyubka

Moderator

766 Views

1 replies

0 likes

  • 766 Views
  • 1 replies
  • 0 likes

Superuser Contribution Eliminate an artist from the home page

I open spotify and constaly a podcast is suggested in my home page. Moreover, apparently this author starts automatically added in my song list.How can I eliminate this suggestion from my home page and how can I stop it to be in my queue?

Visitor

I open spotify and constaly a podcast is suggested in my home page. Moreover, apparently this author starts automatically added in my song list. How can I eliminate this suggestion from my home pa...

Yordan

Moderator

2304 Views

1 replies

0 likes

  • 2304 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to enable Spotify Canvas?

I don't have Spotify Canvas on my phone. It used to work normally, but now I don't have and can't see an option in settings to enable it. How to deal with this problem? I have the latest app update

Visitor

I don't have Spotify Canvas on my phone. It used to work normally, but now I don't have and can't see an option in settings to enable it. How to deal with this problem? I have the latest app update

yanshtt

Newbie

1467 Views

4 replies

2 likes

  • 1467 Views
  • 4 replies
  • 2 likes

I literally can't log in on my android phone

I tried Facebook login and regular login, it just goes to a black screen. I'm on a pixel 6 Pro, downloaded the app from the play store

Regular

I tried Facebook login and regular login, it just goes to a black screen. I'm on a pixel 6 Pro, downloaded the app from the play store 

SPABM

Regular

2450 Views

8 replies

0 likes

  • 2450 Views
  • 8 replies
  • 0 likes

Superuser Contribution Why does my Spotify keep connecting to devices I do not select or do not want to use?

PlanPremiumCountryusaDeviceMoto G G5Operating SystemLatest Android My Question or IssueWhy does my Spotify keep connecting to devices I do not select or do not want to use? How do I remove them?

Regular

  Plan Premium Country usa Device Moto G G5 Operating System Latest Android   My Question or Issue Why does my Spotify keep connecting to devices I do not select or do not want t...

AlejaR

Moderator

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle not working properly

I scroll through my liked songs, and I play a song. I watch shuffle get enabled in front of my eyes *even though I explicitly disabled it*.I disable shuffle.It completely forgets the fact I played a song halfway through liked songs, and the queue sta...

Music Fan

I scroll through my liked songs, and I play a song.  I watch shuffle get enabled in front of my eyes *even though I explicitly disabled it*. I disable shuffle. It completely forgets the fact ...

AlejaR

Moderator

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car Mode switching playlists

Plan: PremiumCountry: Australia Device: Samsung Galaxy S21 UltraOperating System: Android 13 My Question or IssueOkay, so I have a weird question. When I jump into my car in the morning, and turn on Spotify, it jumps into Car Mode (no issues with tha...

Casual Listener

Plan: Premium Country: Australia   Device: Samsung Galaxy S21 Ultra Operating System: Android 13   My Question or Issue Okay, so I have a weird question. When I jump into my ...

thegreengrass

Casual Listener

5045 Views

7 replies

3 likes

Android
car mode
  • 5045 Views
  • 7 replies
  • 3 likes

Superuser Contribution Spotify only works with WIFI

PlanPremiumCountryColombiaDeviceXiaomi mi A3Operating SystemAndroid 11My Question or IssueSpotify shows "offline" when wifi is not connected. I've deleted the app twice, deleted all files related but it doesn't fix. 4G works perfect with every app bu...

Visitor

Plan Premium Country Colombia Device Xiaomi mi A3 Operating System Android 11 My Question or Issue Spotify shows "offline" when wifi is not connected. I've deleted the app twice, deleted all...

AlejaR

Moderator

2090 Views

5 replies

0 likes

  • 2090 Views
  • 5 replies
  • 0 likes