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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106254 Views

26 replies

3 likes

  • 106254 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215533 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215533 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568600 Views

78 replies

3 likes

  • 568600 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469184 Views

577 replies

40 likes

Account
Free
  • 469184 Views
  • 577 replies
  • 40 likes

Offline mode toggle in android pull down menu is missing

As of this morning the "offline" status toggle in the android pull down menu has disappeared. It was such an easy way to change to offline mode for a brief periode (e.g. When someone at home started listening Spotify on Google home or when on a train...

Regular

As of this morning the "offline" status toggle in the android pull down menu has disappeared. It was such an easy way  to change to offline mode for a brief periode (e.g. When someone at home st...

Mathewjg01

Visitor

26027 Views

46 replies

70 likes

Android
button
  • 26027 Views
  • 46 replies
  • 70 likes

Superuser Contribution Issue with Bluetooth control

PlanPremiumCountryAmericaDevicePixel 7 proOperating SystemAndroidStarting today, when I am connected to Bluetooth in car or from beats, when. I click to go next track it skips 15 seconds. Also, when I single click it would normally pause with my beat...

Visitor

Plan Premium Country America Device Pixel 7 pro Operating System Android Starting today, when I am connected to Bluetooth in car or from beats, when. I click to go next track it skips 15 seco...

MihailY

Moderator

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Won't Connect to Internet

PlanPremiumCountryCanadaDeviceSamsung Galaxy S20 FE 5G Hello, For days now, my Spotify refuses to play undownloaded music and won't connect to the internet despite the fact my connection is fine and all other apps work. This is the case for both wifi...

Newbie

  Plan Premium Country Canada Device Samsung Galaxy S20 FE 5G   Hello,   For days now, my Spotify refuses to play undownloaded music and won't connect to the internet despite...

Lyubka

Moderator

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile] Easily delete/remove song from playlist

Plan: PremiumCountry: USOperating System: Android I have multiple 100+ song playlists. On occasion, I'd like to easily delete the song playing from active playlist. Why is a "Remove from Playlist" option not available when I select the three dots? Th...

Music Fan

Plan: Premium Country: US Operating System: Android   I have multiple 100+ song playlists. On occasion, I'd like to easily delete the song playing from active playlist. Why is a "Remove...

Jms7777

Regular

4634 Views

15 replies

2 likes

  • 4634 Views
  • 15 replies
  • 2 likes

Superuser Contribution Podcasts playlist playing suggested songs after each podcast

PlanFreeCountryUSDevicePixel 6aOperating SystemAndroid 14 with October 5, 2023 security update Spotify version 8.8.82.634 I have a playlist I add only podcasts to, and it has recently started jumping to a *suggested song* after playing a podcast, rat...

Roadie

Plan Free Country US Device Pixel 6a Operating System Android 14 with October 5, 2023 security update   Spotify version 8.8.82.634   I have a playlist I add only podcasts to, and...

mmortal03

Roadie

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics aren't time sync in the preview

PlanPremium CountryGermany DeviceSamsung A54 5gOperating SystemAndroid 14 One Ui 6.0 (updated) My Question or IssueSince i make the update the lyrics are time synced in the preview till it scrolls up two line and than it stops completely. To see the ...

Casual Listener

  Plan Premium  Country Germany  Device Samsung A54 5g Operating System Android 14 One Ui 6.0 (updated)   My Question or Issue Since i make the update the lyrics are ti...

Yordan

Moderator

1410 Views

3 replies

0 likes

  • 1410 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I have an old phone with android 2.3.6 and spotify 1.2.0

I have an old phone with android 2.3.6 and spotify 1.2.0. If I try to login it just says spotify premium is required. However, I have premium. Or rather I have premium for my entire family, but it doesn't see that? What could be the issue? Thanks!

Casual Listener

I have an old phone with android 2.3.6 and spotify 1.2.0. If I try to login it just says spotify premium is required. However, I have premium. Or rather I have premium for my entire family, but it do...

Vasil

Moderator

2038 Views

5 replies

0 likes

  • 2038 Views
  • 5 replies
  • 0 likes

Output switches to phone when I get back to my car

PlanPremiumCountryUSADevicePixel 6AOperating SystemAndroid 14 My Question or IssueThis problem started after I updated to Android 14. I have the latest version of the Spotify app 8.8.80.599. My car is a 2016 Toyota Prius.When I start out in my car in...

Regular

Plan Premium Country USA Device Pixel 6A Operating System Android 14   My Question or Issue This problem started after I updated to Android 14. I have the latest version of the Spotify...

shochatd

Regular

918 Views

1 replies

0 likes

  • 918 Views
  • 1 replies
  • 0 likes

Premium sh*t

For years now, the current bugs and issues have not been solved. My app freezes several times a day, and needs to be stopped manually to be restarted again.Still there's no features for audio books, which makes it so inconvenient to listen to, no boo...

Newbie

For years now, the current bugs and issues have not been solved. My app freezes several times a day, and needs to be stopped manually to be restarted again. Still there's no features for audio books...

392 Views

0 replies

0 likes

bugs everywhere
Increase price
Premium
  • 392 Views
  • 0 replies
  • 0 likes

Solved!! Everything missing about DJ

PlanPremiumCountryPhilippines DeviceS22 Ultra Operating SystemAndroid 13 My Question or IssueThe DJ is out in Philippines for premium, bit it's till missing. I was reinstall, update, clear cache, restart, and blocked VPN, and accessed on this religio...

Music Fan

Plan Premium Country Philippines  Device S22 Ultra  Operating System Android 13    My Question or Issue The DJ is out in Philippines for premium, bit it's till missing. ...

Jannfreshoff10

Music Fan

1629 Views

4 replies

0 likes

  • 1629 Views
  • 4 replies
  • 0 likes

Superuser Contribution Local files won't show up on android

No new mp3 files I download will show up in my local files folder. I've uninstalled the app and reinstalled it to no avail. I have premium, so that's not the issue.

Casual Listener

No new mp3 files I download will show up in my local files folder. I've uninstalled the app and reinstalled it to no avail. I have premium, so that's not the issue.

Schrei

Newbie

1761 Views

5 replies

0 likes

  • 1761 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes and won't open again when connected to bose sport earbuds

PlanPremiumCountryBelgiumDeviceone plus 9Operating Systemandroid 12 My Question or IssueWhenever I connect my mobile with the bose sport earbuds, the app crashes and I can no longer open it. I've done a clean install several times. looked for an upda...

Casual Listener

Plan Premium Country Belgium Device one plus 9 Operating System android 12   My Question or Issue Whenever I connect my mobile with the bose sport earbuds, the app crashes and I can no...

PaulAS1

Regular

4503 Views

21 replies

1 likes

  • 4503 Views
  • 21 replies
  • 1 likes

Superuser Contribution New phone

Why is it I broke my old phone and when I try to put my Spotify on my phone it made me pay again for the month and I was just installing back my music

Visitor

Why is it I broke my old phone and when I try to put my Spotify on my phone it made me pay again for the month and I was just installing back my music  

Not applicable

889 Views

2 replies

0 likes

  • 889 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music pauses at exactly 10 minute intervalls

PlanPremiumCountryNorway DeviceFairphone 3 with music stored on an SD-cardOperating SystemLatest stable version of e/os for my phone 1.16-s-20231017342507-stable-FP3I haven't seen anyone on the e/os forums with similar problems. My Question or IssueW...

Casual Listener

Plan Premium Country Norway   Device Fairphone 3 with music stored on an SD-card Operating System Latest stable version of e/os for my phone 1.16-s-20231017342507-stable-FP3 I have...

PausePlayPausePlay

Casual Listener

838 Views

4 replies

0 likes

  • 838 Views
  • 4 replies
  • 0 likes

[Bug] Scrolling trigger in podcast page

PlanPremiumCountryFranceVersion8.8.88.397DeviceAndroid Pixel 4aOperating SystemAndroid 13 My Question or IssueFor a few weeks now I had trouble scrolling Podcast episode list page. This morning I investigated a little bit more and realized that there...

Newbie

Plan Premium Country France Version 8.8.88.397 Device Android Pixel 4a Operating System Android 13   My Question or Issue For a few weeks now I had trouble scrolling Podcast episode ...

581 Views

0 replies

0 likes

Android
bug
Bug Scrolling
phone
pixel 4a
podcast
Podcast Episodes
Scrolling
Scrolling bug
  • 581 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot connect to any external speakers, and cannot play more than 2 songs in a row.

PlanPremiumCountryCanadaDeviceHuawei P30 proOperating SystemAndroid version 10 My IssueSpotify has been giving issues in many areas for me lately. It started with not being able to connect to any kind of speaker such as a Sonos, Google home mini, Goo...

Newbie

Plan Premium Country Canada Device Huawei P30 pro Operating System Android version 10   My Issue Spotify has been giving issues in many areas for me lately. It started with not being a...

hbgoode

Visitor

1840 Views

3 replies

2 likes

  • 1840 Views
  • 3 replies
  • 2 likes

Superuser Contribution Using Spotify via Sky Q on TV

When at home, I use Spotify Via Amazon Alexa most times, but I have recently connected a very nice speaker system to my Panasonic TV which has great sound, so I have started using Spotify via the TV.I have Sky Q, so I access Spotify via the Apps menu...

Casual Listener

When at home, I use Spotify Via Amazon Alexa most times, but I have recently connected a very nice speaker system to my Panasonic TV which has great sound, so I have started using Spotify via the TV....

6_err-260pegx

Newbie

14983 Views

16 replies

0 likes

  • 14983 Views
  • 16 replies
  • 0 likes

Superuser Contribution Volume ducks randomly on wired streamers

PlanPremiumCountryCanadaDeviceSamsung phone ---> Wired streamersOperating SystemAndroid current revisionMy Question or IssueWhen wired devices have been selected and playing, the volume may randomly reduce in level, or may briefly stop and restart. A...

Casual Listener

Plan Premium Country Canada Device Samsung phone ---> Wired streamers Operating System Android current revision My Question or Issue When wired devices have been selected and playing, the...

MihailY

Moderator

496 Views

1 replies

0 likes

streamer
volume ducks
  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files for Android

Hi everyone!Exciting news for users of Spotify on Android devices: you may have noticed a new feature in your app that has been highly requested in the Community. This feature is Local files! You can now stream all audio files stored in your device u...

Spotify Star

Hi everyone! Exciting news for users of Spotify on Android devices: you may have noticed a new feature in your app that has been highly requested in the Community. This feature is Local files! You...

1126239081

Newbie

6205 Views

8 replies

5 likes

  • 6205 Views
  • 8 replies
  • 5 likes

Superuser Contribution Spotify crashes whenever I try to buy merch

I've tried multiple times but whenever I try to open a link to buy merch both the app and my browser crash. I tried to reinstall both of them but it still doesnt work, I even tried to use a different browser.

Visitor

I've tried multiple times but whenever I try to open a link to buy merch both the app and my browser crash. I tried to reinstall both of them but it still doesnt work, I even tried to use a different...

Vasil

Moderator

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes