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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6330 Views

0 replies

7 likes

  • 6330 Views
  • 0 replies
  • 7 likes

Meu spotify não entra no celular

Toda vez que tento acessar o spotify pelo app no celular el da erro

Visitor

Toda vez que tento acessar o spotify pelo app no celular el da erro

Bittencourt

Spotify Star

218 Views

1 replies

0 likes

  • 218 Views
  • 1 replies
  • 0 likes

Songs playing twice in a row

Every second song plays twice or four times in a row when i shuffle in liked playlist.i.e. song 1, song 2, song2, song 3, song 3, song3, song3, song 4. If you delete one of the repeats the song just gets removed from shuffle. Ive closed the app, redo...

Visitor

Every second song plays twice or four times in a row when i shuffle in liked playlist. i.e. song 1, song 2, song2, song 3, song 3, song3, song3, song 4. If you delete one of the repeats the song j...

kaworu_bloodpaw

Roadie

986 Views

1 replies

0 likes

  • 986 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify icon won't show on status bar

PlanPremiumCountryUSDeviceSamsung galaxy s22Operating SystemAndroid 13 My Question or IssueI just got a new s22. When I am playing music on Spotify the icon does not show on the status bar (where time, Bluetooth, battery etc show). It shows on the no...

Casual Listener

Plan Premium Country US Device Samsung galaxy s22 Operating System Android 13   My Question or Issue I just got a new s22. When I am playing music on Spotify the icon does not show on ...

SlavicBog

Casual Listener

3100 Views

7 replies

0 likes

  • 3100 Views
  • 7 replies
  • 0 likes

Superuser Contribution Shuffle keeps being enabled everytime I play an album

PlanPremiumCountryUSDeviceLG HarmonyOperating SystemAndroid My Question or IssueNot sure when exactly this started happening, but I noticed it last night and didn't have this issue a few days ago. If I try to play an album, no matter what track I cli...

Roadie

Plan Premium Country US Device LG Harmony Operating System Android   My Question or Issue Not sure when exactly this started happening, but I noticed it last night and didn't have this...

datfenristho

Roadie

382 Views

2 replies

0 likes

  • 382 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Sony tv lags on the end of the song

When play spotify on sony tv every song lag around 10 sec before end. App si running ok, everithing is ok. When play some playlist, every track pause/lag for a second before end.PlanPremiumCountrySlovakiaDevice sony XR65A83JAEP(iPhone 8, Samsung Gala...

Regular

When play spotify on sony tv every song lag around 10 sec before end. App si running ok, everithing is ok. When play some playlist, every track pause/lag for a second before end. Plan Premium Coun...

SKMATO

Regular

1263 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Liked songs won't play alphabetical every time

My android pixel would play in my car fine every time I got in and out when my liked songs were sorted by when added. That's how they've always been. I decided to sort them a to z and now it will not play them in order each time I get in and out of m...

Casual Listener

My android pixel would play in my car fine every time I got in and out when my liked songs were sorted by when added. That's how they've always been. I decided to sort them a to z and now it will not...

Davedt

Casual Listener

682 Views

6 replies

0 likes

  • 682 Views
  • 6 replies
  • 0 likes

Superuser Contribution Notification keeps showing up even after clearing it when I'm not currently playing anything

PlanPremiumCountryIndiaDeviceOnePlus Nord CE 2Operating SystemAndroid 12 My Question or IssueI'm seeing this issue where, once I pause/stop listening to anything on the app and clear the notification from the notification drawer, it keeps coming back...

Newbie

Plan Premium Country India Device OnePlus Nord CE 2 Operating System Android 12   My Question or Issue I'm seeing this issue where, once I pause/stop listening to anything on the app a...

OscarDC

Moderator

652 Views

1 replies

0 likes

Android
Notifications
  • 652 Views
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Superuser Contribution How to use an Android phone as account agnostic connect player?

how can I use an Android phone as a Spotify Connect player?I don't want it to be bound to a Spotify account, as my wife and I want to access it alternately.To be clear: I'm talking about a phone connected to a stereo system, to be controlled by two o...

Music Fan

how can I use an Android phone as a Spotify Connect player? I don't want it to be bound to a Spotify account, as my wife and I want to access it alternately. To be clear: I'm talking about a phone ...

Lyubka

Moderator

2297 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Issues with Last played Being Remembered Between Devices

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 6 Pro, Windows 10 DesktopOperating SystemAndroid 10, Windows 10 My Question or IssueI have recently noticed an issue wherein whenever a song/playlist is started on my mobile device it does not save th...

Music Fan

Plan Premium Country United States Device Google Pixel 6 Pro, Windows 10 Desktop Operating System Android 10, Windows 10   My Question or Issue I have recently noticed an issue wherein...

AlejaR

Moderator

2162 Views

8 replies

0 likes

  • 2162 Views
  • 8 replies
  • 0 likes

My spotify keeps pausing sfter 20 secs or so

Ive tried restarting phone, quick re install, clean reinstall tried on the tv app tried logging out none of it works

Newbie

Ive tried restarting phone, quick re install, clean reinstall tried on the tv app tried logging out none of it works

kaworu_bloodpaw

Roadie

227 Views

1 replies

0 likes

  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Edamame by bbno$ won't play.

Everytime I click on Edamame by bbno$ and Rich Brian it stops all music and will not play the song. I've tried reinstalling and logging out and back in. My app is up to date as far as I can tell. Please help.

Visitor

Everytime I click on Edamame by bbno$ and Rich Brian it stops all music and will not play the song. I've tried reinstalling and logging out and back in. My app is up to date as far as I can tell. Ple...

MihailY

Moderator

963 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Music stopps when app is closed

PlanFreeCountrySwitzerlandDeviceSamsung Galaxy S52Operating SystemAndroid 13 My Question or IssueWhenever I want to clise my app, the music stopps. That wasnt the case a short while ago. I dont know what I have to do and I dont want to always let the...

Visitor

Plan Free Country Switzerland Device Samsung Galaxy S52 Operating System Android 13   My Question or Issue Whenever I want to clise my app, the music stopps. That wasnt the case a shor...

kaworu_bloodpaw

Roadie

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I click on the song title it no longer takes me to the album the song.

I used as of 2 days ago be able to click on the song title from within the listening pull up window in the app and it would bring me to the album of that song. So if I am listening to song radio of song A and i am currently listening to song B and i ...

Casual Listener

I used as of 2 days ago be able to click on the song title from within the listening pull up window in the app and it would bring me to the album of that song. So if I am listening to song radio of s...

Eni

Moderator

420 Views

1 replies

1 likes

  • 420 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Fondu enchaîné ne se désactive pas

Bonjour,Lorsque je lance la musique et que Spotify passe à la chanson suivante, le fondu enchaîné est automatique. J'ai essayé de déplacer le curseur dans les paramètres, il est déjà sur off. J'ai redémarré mon téléphone, déconnecté mon compte Spotif...

Visitor

Bonjour, Lorsque je lance la musique et que Spotify passe à la chanson suivante, le fondu enchaîné est automatique. J'ai essayé de déplacer le curseur dans les paramètres, il est déjà sur off. J'ai ...

OscarDC

Moderator

793 Views

1 replies

0 likes

  • 793 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connects to another device in a different location when out

My Spotify, when using Bluetooth headphones, will just randomly connect to another device at my home such as my Alexa when I'm at work or gym. I'm not on the same network and on this occasion I haven't been near the devices in 3 days. There is no rea...

Casual Listener

My Spotify, when using Bluetooth headphones, will just randomly connect to another device at my home such as my Alexa when I'm at work or gym. I'm not on the same network and on this occasion I haven...

Fabahan

Casual Listener

362 Views

2 replies

0 likes

  • 362 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify app not working on wifi

When I use spotify it is not working on wifi however it is getting connected when I switch to mobile network.

Visitor

When I use spotify it is not working on wifi however it is getting connected when I switch to mobile network.

Vasil

Moderator

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes