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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118032 Views

27 replies

4 likes

  • 118032 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237566 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237566 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598326 Views

79 replies

3 likes

  • 598326 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490907 Views

581 replies

42 likes

Account
Free
  • 490907 Views
  • 581 replies
  • 42 likes

Superuser Contribution Can i play multi session on two mobiles with one account at the same time? ?

Hi, Hope you are enjoying your life I am using Spotify on two mobile. One for mu girl friend and second for my personal. I login one account on two mobiles. When i play any song on my Spotify why my girlfriend mobile also play same song same time. So...

Music Fan

Hi, Hope you are enjoying your life ❤️   I am using Spotify on two mobile. One for mu girl friend and second for my personal. I login one account on two mobiles. When i play any song on my Sp...

Ivelina

Moderator

1431 Views

1 replies

0 likes

Multi Session
one accounts
two mobile
  • 1431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify starts, pauses, switches, and stops songs on its own

Hi,Since a few days, Spotify starts, pauses, stops, and switches songs on its own. This happens on my phone and as far as I can tell, it only happens when I have my headphones plugged in.Even when I close the Spotify app, it'll start a song again. Ev...

Casual Listener

Hi, Since a few days, Spotify starts, pauses, stops, and switches songs on its own. This happens on my phone and as far as I can tell, it only happens when I have my headphones plugged in. Even...

Günaydın11

Visitor

1084 Views

6 replies

0 likes

  • 1084 Views
  • 6 replies
  • 0 likes

Superuser Contribution Alarm has endless loading circle when connecting to Spotify library

Premium account (Slovenia) made on an old email account (not with Google authentication)Android 10 (update 2021-01-01) - Android One versionSpotify v.8.6.0.830(native) Clock v6.3.1Simply put, when in the clock app's alarm section I go under Spotify t...

Newbie

Premium account (Slovenia) made on an old email account (not with Google authentication) Android 10 (update 2021-01-01) - Android One version Spotify v.8.6.0.830 (native) Clock v6.3...

mestereaga

Casual Listener

5313 Views

10 replies

0 likes

  • 5313 Views
  • 10 replies
  • 0 likes

[Android] Crash when searching with an invalid URL escape code

Most of the time searching % crashes the app. PlanPremiumCountryUSADevicePixel 7Operating SystemAndroid 14 My Question or IssueAny search on Spotify Android that contains an invalid URL escape code crashes the app. This includes the following strings...

Casual Listener

Most of the time searching % crashes the app.   Plan Premium Country USA Device Pixel 7 Operating System Android 14   My Question or Issue Any search on Spotify Android that con...

kupiakos

Casual Listener

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to like, add songs to library with Talkback screen reader on Android

Hello,Pixel 6 pro, Android 14, Spotify premium and in Canada.Currently, using the Talkback screen reader it is not possible to like / add a song to my library. The option to do so in the now playing screen or the mini player at the bottom of the scre...

Casual Listener

Hello, Pixel 6 pro, Android 14, Spotify premium and in Canada. Currently, using the Talkback screen reader it is not possible to like / add a song to my library. The option to do so in the now play...

AlejaR

Moderator

725 Views

1 replies

0 likes

accessibility
Android
blind
Library
Talkback
  • 725 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashing in Amazon Kids

I have a Spotify family account. My daughter is on my family account. She has a Fire HD 10 (11th Generation) with an Amazon Kids account. She has the Spotify app loaded in her Amazon Kids app.Everything was working fine, until a recent update that ad...

Casual Listener

I have a Spotify family account. My daughter is on my family account. She has a Fire HD 10 (11th Generation) with an Amazon Kids account. She has the Spotify app loaded in her Amazon Kids app. E...

HM121

Casual Listener

5988 Views

18 replies

0 likes

  • 5988 Views
  • 18 replies
  • 0 likes

Superuser Contribution I can't able to login

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maria

Moderator

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android auto and bluetooth crashing

Plan: Premium individual Country: Canada Device: Galaxy S23 UltraOperating System: Android 13, One UI 5.1Spotify app version: 8.8.80.599 My Question or Issue Hey! So I've been having this issue fornthe past little bit and it's started getting way too...

Regular

Plan: Premium individual  Country: Canada   Device: Galaxy S23 Ultra Operating System: Android 13, One UI 5.1 Spotify app version: 8.8.80.599   My Quest...

Maria

Moderator

2392 Views

6 replies

0 likes

  • 2392 Views
  • 6 replies
  • 0 likes

Superuser Contribution Search not loading results on Android

PlanPremiumCountryFranceDeviceSamsung Galaxy 52sOperating SystemAndroid I am online, (I checked offline option is not switched on), I can play any song, however, if I go to the "Search" tab nothing is loaded. Just the green circle swirling is there. ...

Visitor

Plan Premium Country France Device Samsung Galaxy 52s Operating System Android   I am online, (I checked offline option is not switched on), I can play any song, however, if I go to the...

Maria

Moderator

1193 Views

1 replies

0 likes

  • 1193 Views
  • 1 replies
  • 0 likes

Canvas

Hey, Im using spotify premium on a Samsung and my canvas cannot be turned on...how do i fix that?

Visitor

Hey, Im using spotify premium on a Samsung and my canvas cannot be turned on...how do i fix that?

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloads not loading offline

PlanPremiumCountryUAE DeviceSamsung s23 feOperating System Android OreoMy Question or IssueI got premium recently and I have lots of downloaded albums , when I go offline and go to Spotify most times the downloaded albums don't load and it keeps load...

Newbie

  Plan Premium Country UAE   Device Samsung s23 fe Operating System  Android Oreo My Question or Issue I got premium recently and I have lots of downloaded albums , whe...

AlejaR

Moderator

1092 Views

1 replies

0 likes

  • 1092 Views
  • 1 replies
  • 0 likes

What are amazing third party app that make more amazing Spotify?

Hi, i am using Spotify from last 3 year. Its great app for music but i want to know is there any third party app for Android that can make Spotify more amazing.?? Like Surround Music 3D MusicBass Booster /Equalizer3D/8D Music any other feature that c...

Music Fan

Hi, i am using Spotify from last 3 year. Its great app for music but i want to know is there any third party app for Android that can make Spotify more amazing.?? Like   Surround Music  ...

1061 Views

0 replies

0 likes

  • 1061 Views
  • 0 replies
  • 0 likes

Superuser Contribution Frustrating - Downloaded albums are auto liking/favoriting all songs

PlanPremiumCountryCanadaDeviceSamsung S22 UltraOperating SystemAndroid 13 One UI 5.1 I am often in areas where I have limited network access so I often download albums to try out new artists or ensure I have access to albums I like. I have looked in ...

Visitor

Plan Premium Country Canada Device Samsung S22 Ultra Operating System Android 13 One UI 5.1   I am often in areas where I have limited network access so I often download albums to try o...

Elena

Moderator

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do i get my local files back water deleting the playlist

I deleted the local files platlist now I can't get it backPlanPremiumCountryUnited StatesDeviceSamsung S7 tabOperating System? My Question or IssueHow to get back local files after deleting the playlist

Visitor

I deleted the local files platlist now I can't get it back Plan Premium Country United States Device Samsung S7 tab Operating System ?   My Question or Issue How to get back local fil...

Joan

Moderator

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple People Can control this device pop-up occurs twice

When I open the app on my chromebook and play a track the "Multiple-people can control this device" warning/informational pop-up displays twice. I have to click "Got It", Close the device list under it, then there's a second copy of the pop-up, I hav...

Casual Listener

When I open the app on my chromebook and play a track the "Multiple-people can control this device" warning/informational pop-up displays twice. I have to click "Got It", Close the device list under ...

userid1

Regular

5876 Views

25 replies

5 likes

  • 5876 Views
  • 25 replies
  • 5 likes

Superuser Contribution Using the "Liked Songs" playlist immediately crashes, android tablet or android phone in tablet mode

PlanPremiumCountryUSADeviceSamsung Galaxy zFold 4, Samsung Galaxy Tab S7+Operating SystemAndroid 13 My Question or IssueUsing the "Liked Songs" playlist immediately crashes on android tablet or android phone in tablet mode

Visitor

Plan Premium Country USA Device Samsung Galaxy zFold 4, Samsung Galaxy Tab S7+ Operating System Android 13    My Question or Issue Using the "Liked Songs" playlist immediately cra...

Maria

Moderator

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution app not working

PlanPremiumCountryKazakhstanDeviceLG Smart TV My Question or IssueHelloI tried playing music through my LG tv app and it doesn't work. I've tried turning tv off and on, same with wifi and also tried a different wifi, also tried uninstalling the app b...

Newbie

Plan Premium Country Kazakhstan Device LG Smart TV   My Question or Issue Hello I tried playing music through my LG tv app and it doesn't work. I've tried turning tv off and on, same ...

Lyubka

Moderator

932 Views

1 replies

0 likes

  • 932 Views
  • 1 replies
  • 0 likes

Superuser Contribution Any 8D app that supports Spotify, so i can listen in 8D

Hi, everyone hope you will enjoying. I want to know, is there any android app who supports 8D sound with Spotify. So we can listen every song in 8D or 3d quality.

Music Fan

Hi, everyone hope you will enjoying.    I want to know, is there any android app who supports 8D sound with Spotify. So we can listen every song in 8D or 3d quality.    

Eni

Moderator

2738 Views

1 replies

0 likes

  • 2738 Views
  • 1 replies
  • 0 likes

Recommendations/suggestions are absolutely awful.

I've been trying to use this service, but I can't get rid of songs that I REPEATEDLY click do not play again to, so I'm stuck here going around the same 30~50 songs spotify is throwing at me. It's so dumb that in order to teach this algorithm, I basi...

Casual Listener

I've been trying to use this service, but I can't get rid of songs that I REPEATEDLY click do not play again to, so I'm stuck here going around the same 30~50 songs spotify is throwing at me. It's so...

Örny

Visitor

4522 Views

4 replies

15 likes

Radio
  • 4522 Views
  • 4 replies
  • 15 likes

Superuser Contribution Local file access

Why does the Spotify app need access to my photos, in order to access my music? 

Regular

  Why does the Spotify app need access to my photos, in order to access my music?  

Not applicable

810 Views

2 replies

0 likes

  • 810 Views
  • 2 replies
  • 0 likes