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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397270 Views

547 replies

35 likes

Account
Free
  • 397270 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8496 Views

0 replies

7 likes

  • 8496 Views
  • 0 replies
  • 7 likes

Superuser Contribution problem with log in

PlanFreeCountryisraelDevicegalaxy a50Operating System My Question or IssueHello. About a month and a half ago, we moved from Germany to Israel. Since then, I have been unable to connect to the Spotify app on my phone. I can connect to it on my comput...

Newbie

  Plan Free Country israel Device galaxy a50 Operating System   My Question or Issue Hello. About a month and a half ago, we moved from Germany to Israel. Since then, I have been ...

Alex

Spotify Legend

813 Views

1 replies

0 likes

  • 813 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect available but not working

PlanPremiumCountryUK DeviceSony Xperia XZ PremiumOperating SystemAndroid My Question or IssueUntil yesterday Spotify was working OK, but yesterday I could not connect to my Onkyo amp or Roberts Stream 65i. I reloaded the app and now I see the message...

Regular

Plan Premium Country UK   Device Sony Xperia XZ Premium Operating System Android   My Question or Issue Until yesterday Spotify was working OK, but yesterday I could not connect ...

laurencetampkins

Casual Listener

5081 Views

12 replies

1 likes

  • 5081 Views
  • 12 replies
  • 1 likes

SEARCH RESULTS NOT DISPLAYING PODCASTS AND SHOWS OPTION

Up till 2 days ago, when I searched for anything I had the option to filter results by "Podcasts and Shows". Now that tab has disappeared COMPLETELY. My other friends still have it just finefinem

Newbie

Up till 2 days ago, when I searched for anything I had the option to filter results by "Podcasts and Shows". Now that tab has disappeared COMPLETELY. My other friends still have it just finefinem

Musicsbigestfan

Casual Listener

770 Views

1 replies

0 likes

  • 770 Views
  • 1 replies
  • 0 likes

Superuser Contribution Now playing activity keeps disappearing on Android

Every time I listen to some music on desktop app, there's a great chance that now playing activity on android willl disappear. I don't know if it's because of buggy Spotify Connect feature of if there's some other reason. I have never seen such annoy...

Gig Goer

Every time I listen to some music on desktop app, there's a great chance that now playing activity on android willl disappear. I don't know if it's because of buggy Spotify Connect feature of if ther...

harvasyuk

Gig Goer

1547 Views

8 replies

0 likes

  • 1547 Views
  • 8 replies
  • 0 likes

Spotify automatically lowers volume during GPS speaking

PlanFreeCountry Canada DeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueWhen listening to Spotify in the car with Waze navigation turned on, Spotify insists on lowering the volume of the music whenever Waze speaks, which makes it un...

Casual Listener

Plan Free Country  Canada   Device Samsung Galaxy S7 Operating System Android   My Question or Issue When listening to Spotify in the car with Waze navigation turned on, Spo...

heaverpsy

Newbie

3346 Views

3 replies

1 likes

  • 3346 Views
  • 3 replies
  • 1 likes

Superuser Contribution Canvas not working when playing songs on a loop

PlanPremiumCountrySingaporeDeviceSamsung Galaxy A52s 5GOperating SystemAndroid 13 My Question or IssueMy Canvas doesn't play when I put a song I'm currently playing on loop, it just shows a picture of the album cover

Gig Goer

Plan Premium Country Singapore Device Samsung Galaxy A52s 5G Operating System Android 13   My Question or Issue My Canvas doesn't play when I put a song I'm currently playing on loop, ...

GSYC

Gig Goer

1650 Views

7 replies

0 likes

  • 1650 Views
  • 7 replies
  • 0 likes

Superuser Contribution Shared links doesn't work whatsapp android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

user-removed

Not applicable

2324 Views

6 replies

0 likes

  • 2324 Views
  • 6 replies
  • 0 likes

Please move "Hide this song" option farther down

PlanPremiumCountryUSADeviceGalaxy S10eOperating SystemAndroid My Question or IssueThe "Hide this song" option is too close to the "Add to Playlist" option and I frequently hide songs that I actually enjoy. Please just move this option further down th...

Newbie

  Plan Premium Country USA Device Galaxy S10e Operating System Android   My Question or Issue The "Hide this song" option is too close to the "Add to Playlist" option and I frequ...

MoonblindedX

Newbie

718 Views

2 replies

4 likes

user experience
  • 718 Views
  • 2 replies
  • 4 likes

Superuser Contribution meu Spotify não funciona quando estou no meus dados móveis, 4g

fiz essa pacote para usar na rua no meu cotidiano, porém só fucina com Internet Wi-Fi e isso me prejudica pois eu não tenho

Visitor

fiz essa pacote para usar na rua no meu cotidiano, porém só fucina com Internet Wi-Fi e isso me prejudica pois eu não tenho

Dian

Spotify Legend

1278 Views

1 replies

0 likes

  • 1278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android 13 tablet (Doogee T10) canvas not working?

Although I have followed all possible advice (disabled data saver, switching canvas button ON/OFF, deleted data cache, reinstalled, different account free/premium...), the canvas function, although it is turned on, does not display the video. Only wh...

Casual Listener

Although I have followed all possible advice (disabled data saver, switching canvas button ON/OFF, deleted data cache, reinstalled, different account free/premium...), the canvas function, although i...

Dian

Spotify Legend

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded album will not play online or off-line it says it's unavailable?

I have been playing this album everyday and now it is greyed out and says it's unavailable online & off-line help please

Visitor

I have been playing this album everyday and now it is greyed out and says it's unavailable online & off-line help please

Alex

Spotify Legend

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why did the shuffle and repeat buttons switch?

I opened my Spotify app this morning, and the repeat button, which is usually on the bottom right, is now on the bottom left, and the shuffle button is on the bottom right. Is this a permanent feature, and can I switch it back?

Casual Listener

I opened my Spotify app this morning, and the repeat button, which is usually on the bottom right, is now on the bottom left, and the shuffle button is on the bottom right. Is this a permanent featur...

CariY2206

Casual Listener

1122 Views

2 replies

1 likes

  • 1122 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Can't like songs

I can't like songs. I've tried manually searching and liking, no luck. I've tried using the heart icon and the drop down list to select like, but no luck. My like playlist currently has 4548 songs, so it's not a limiting issue. No error comes up, jus...

Casual Listener

I can't like songs. I've tried manually searching and liking, no luck. I've tried using the heart icon and the drop down list to select like, but no luck. My like playlist currently has 4548 songs, s...

Susan_GP

Moderator

25556 Views

7 replies

2 likes

  • 25556 Views
  • 7 replies
  • 2 likes

Superuser Contribution Media controls show the wrong album art.

PlanPremiumCountryKenyaDeviceRedmi 9Operating SystemAndroid 12 My Question or IssueThe media controls currently display the album art of the previously played song in the queue. When a new queue is started like when playing a new album, the media con...

Casual Listener

Plan Premium Country Kenya Device Redmi 9 Operating System Android 12   My Question or Issue The media controls currently display the album art of the previously played song in the que...

Eni

Moderator

1131 Views

7 replies

0 likes

  • 1131 Views
  • 7 replies
  • 0 likes

Random Song Upon Opening

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S20+ My Question or IssueEvery time I open the app it brings me to a completely random song instead of picking up where I left off

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S20+   My Question or Issue Every time I open the app it brings me to a completely random song instead of picking up where I left...

Prague

Community Legend

552 Views

3 replies

1 likes

  • 552 Views
  • 3 replies
  • 1 likes

Spotify not playing through rear speakers in car

I have an Android Nexus 5x with the spotify app which I connect via bluetooth to the reciever in my car. The music only plays on the front speakers when using spotify. Plays fine on radio. Any ideas? Seems very strange to me!

Newbie

I have an Android Nexus 5x with the spotify app which I connect via bluetooth to the reciever in my car. The music only plays on the front speakers when using spotify. Plays fine on radio. Any ideas?...

JNardo

Visitor

985 Views

1 replies

0 likes

  • 985 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect lags on Yamaha RX-V6A when streaming Albums

PlanPremiumCountryGermany DeviceHuawei P 30 pro / iPad pro 2021Operating SystemiOS, Android My Question or IssueWhen streaming an album via connect I‘m experiencing lags on the last quarter of the second song which is streamed. It‘s always the second...

Casual Listener

Plan Premium Country Germany  Device Huawei P 30 pro / iPad pro 2021 Operating System iOS,  Android   My Question or Issue When streaming an album via connect I‘m experiencin...

asono

Roadie

2964 Views

11 replies

0 likes

  • 2964 Views
  • 11 replies
  • 0 likes