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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375428 Views

541 replies

34 likes

Account
Free
  • 375428 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
  • 0 replies
  • 7 likes

Superuser Contribution Can't login to Spotify on Samsung phone. Logged in on PC and phone via browser but can't login on an

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Joan

Moderator

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
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Solved!!Superuser Contribution I can't leave group session (no button for that)

Can anyone help me? It seems that the button to leave a group session is not showing in any of my devices and my friend's too. Right now, my friend and I are tied and none of us can play music or the other one will be disturbed. See these screenshots...

Regular

Can anyone help me? It seems that the button to leave a group session is not showing in any of my devices and my friend's too. Right now, my friend and I are tied and none of us can play music or the...

eftoitn

Newbie

66928 Views

9 replies

3 likes

Android
  • 66928 Views
  • 9 replies
  • 3 likes

Superuser Contribution I can't connect my device to my Spotify

I have several android devices and when I try to play from my tablet and stop the playback on the phone the tablet stops playing also, therefore I can't use the phone for anything else

Visitor

I have several android devices and when I try to play from my tablet and stop the playback on the phone the tablet stops playing also, therefore I can't use the phone for anything else

Susan_GP

Moderator

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cant clear queue on android app and no add to up next feature

Am I an idiot? Because I feel like one! If I go to an album or playlist and start playing it then it plays the song i select or first song but everything else goes to the back of the queue. Evem on shuffle. Doesnt seem to be any way yo clear the queu...

Casual Listener

Am I an idiot? Because I feel like one! If I go to an album or playlist and start playing it then it plays the song i select or first song but everything else goes to the back of the queue. Evem on s...

thebeardedscot

Visitor

5918 Views

9 replies

2 likes

  • 5918 Views
  • 9 replies
  • 2 likes

Superuser Contribution android app no option to create new playlist when trying to add to a folder

If I find an album I want to listen to later I always used to click on add to playlist, navigate to a folder and press new playlist. Now when I click on add playlist I initially have the option for new playlist, but when I go into any folder it disap...

Casual Listener

If I find an album I want to listen to later I always used to click on add to playlist, navigate to a folder and press new playlist. Now when I click on add playlist I initially have the option for n...

Joan

Moderator

1108 Views

7 replies

1 likes

  • 1108 Views
  • 7 replies
  • 1 likes

Superuser Contribution Liked songs showing about 20 instead of 395 on mobile app

PlanFree/PremiumCountry DeviceGalaxy Note 20Operating SystemAndroid My Question or IssueYesterday all of a sudden I was only able to see 20 from the 395 liked songs that I have on the mobile app. I have cleared cache, I have made sure that there are ...

Newbie

Plan Free/Premium Country   Device Galaxy Note 20 Operating System Android   My Question or Issue Yesterday all of a sudden I was only able to see 20 from the 395 liked songs that...

Alex

Spotify Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pop up when song added to playlist missing?

Lately i have been having an issue with my spotif app.There used to be a pop up when you add a sont to a playlist that says "Song has been added" and i am not sure right now but i think that pop-up even had an "undo" button. That particular pop up is...

Casual Listener

Lately i have been having an issue with my spotif app. There used to be a pop up when you add a sont to a playlist that says "Song has been added" and i am not sure right now but i think that pop-up...

Kiril

Moderator

1809 Views

5 replies

0 likes

  • 1809 Views
  • 5 replies
  • 0 likes

Superuser Contribution bug following

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn my account, there is a following bug, even though I didn't follow that many in number. For...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue In my a...

Dian

Spotify Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Volume jumps to max randomly

PlanStudent PremiumCountryGermanyDeviceXiaomi Mi 10T ProOperating SystemAndroid/MIUI 14.0.1 My Question or IssueEver since 07.09.23 (1 week before posting this), my Spotify has loved to randomly jump to max volume every 5-10 songs. This happens whene...

Newbie

Plan Student Premium Country Germany Device Xiaomi Mi 10T Pro Operating System Android/MIUI 14.0.1   My Question or Issue Ever since 07.09.23 (1 week before posting this), my Spotify h...

592 Views

0 replies

1 likes

  • 592 Views
  • 0 replies
  • 1 likes

I need help

PlanPremiumCountryArgentinaDevice(Samsung Galaxy S20 FE 5G)Operating System(Android One) My Question or IssueMy question is, I have Spotify premium and when I try to put a playlist on shuffle it tells me that I discovered a premium function and it wo...

Visitor

Plan Premium Country Argentina Device (Samsung Galaxy S20 FE 5G) Operating System (Android One)   My Question or Issue My question is, I have Spotify premium and when I try to put a pl...

mauve_minnow

Roadie

444 Views

1 replies

1 likes

  • 444 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Could not load lyrics for this song. Try again Later "->Problem only in android or apple TV boxes

PlanPremiumPortugal Since last week Im having the message: "Could not load lyrics for this song. Try again Later" for songs of specific artists. This problem only happen when using spotify on TV . I tested spotify app in several devices:nvidea shield...

Casual Listener

Plan Premium Portugal   Since last week Im having the message: "Could not load lyrics for this song. Try again Later" for songs of specific artists. This problem only happen when using ...

AlejaR

Moderator

5742 Views

7 replies

0 likes

  • 5742 Views
  • 7 replies
  • 0 likes

Spotify search only showing podcasts and weird results

Since this morning, the spotify search is only showing podcasts and random profiles. See attachments.Already tried logging out and in and clearing cache I'm on Android 13 and spotify premium

Casual Listener

Since this morning, the spotify search is only showing podcasts and random profiles. See attachments. Already tried logging out and in and clearing cache  I'm on Android 13 and spotify premium

Justin277

Casual Listener

758 Views

2 replies

0 likes

  • 758 Views
  • 2 replies
  • 0 likes

Song in queue

I have spotify free app and I am unable to add song in queue

Newbie

I have spotify free app and I am unable to add song in queue

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

album covers, profile pictures etc won't show

when I open Spotify, barely any album covers or artist profile pictures are visible for me. I have tried uninstalling and reinstalling, it made the issue worse. I connected my phone to my TV in hopes it would help but it hasn't, nothing shows. my lis...

Visitor

when I open Spotify, barely any album covers or artist profile pictures are visible for me. I have tried uninstalling and reinstalling, it made the issue worse. I connected my phone to my TV in hopes...

zargaripour

Newbie

816 Views

4 replies

6 likes

  • 816 Views
  • 4 replies
  • 6 likes

Solved!!Superuser Contribution Android car refuses title selection saying it's reserved for premium users... I am a premium user

PlanPremiumCountryBeDeviceGalaxy m21Operating SystemAndroid My Question or IssueIt's all in the title

Regular

  Plan Premium Country Be Device Galaxy m21 Operating System Android   My Question or Issue It's all in the title

chris259

Regular

862 Views

8 replies

0 likes

  • 862 Views
  • 8 replies
  • 0 likes

Superuser Contribution Slidebar is not working

Slide bar is not working i cant able to forward or backword the songPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Slide bar is not working i cant able to forward or backword the song Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Andr...

Eni

Moderator

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Auto-switch to offline mode - wifi only or mobile connection also?

Using Spotify Premium on a Samsung Galaxy. I have playlists downloaded to my phone. If I play those playlists when I'm not connected to wifi, does it automatically play them in offline mode? Or does it start using my phone's dataplan unless I manuall...

Newbie

Using Spotify Premium on a Samsung Galaxy.  I have playlists downloaded to my phone.   If I play those playlists when I'm not connected to wifi, does it automatically play them in offline...

meredithwagler

Casual Listener

3442 Views

4 replies

1 likes

  • 3442 Views
  • 4 replies
  • 1 likes

Superuser Contribution I am military and deploying soon. No internet for months

I am deploying for a few months and cant connect to the internet the whole time I am gone. Is there anything I can do about the 30 day offline auto delete?

Visitor

I am deploying for a few months and cant connect to the internet the whole time I am gone.  Is there anything I can do about the 30 day offline auto delete?

Mflore2g

Visitor

1357 Views

2 replies

0 likes

  • 1357 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot login into account after cleaing storage

PlanFreeCountryIndiaDeviceMoto e32Operating SystemAndroid 12 My Question or IssueActually by mistake i clicked on the clear cache option and the clear storage option and from that day i cannot login to the spotify client but other devices work fine w...

Casual Listener

  Plan Free Country India Device Moto e32 Operating System Android 12   My Question or Issue Actually by mistake i clicked on the clear cache option and the clear storage option ...

Lyubka

Moderator

865 Views

5 replies

0 likes

  • 865 Views
  • 5 replies
  • 0 likes

Superuser Contribution Features disappeared after switch from Premium to Premium Duo

PlanPremium Duo (switched from Premium)Country - US DeviceSamsung Galaxy 22 Ultra My Question or IssueA few months ago I switched from Premium (primarily using my Android app, and with a long list of connected devices in our home) to Premium Duo, add...

Casual Listener

Plan Premium Duo (switched from Premium) Country - US   Device Samsung Galaxy 22 Ultra   My Question or Issue A few months ago I switched from Premium (primarily using my Android ap...

Joan

Moderator

562 Views

3 replies

0 likes

  • 562 Views
  • 3 replies
  • 0 likes