Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106367 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
215634 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
568772 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469249 Views
577 replies
40 likes
PlanPremiumCountryDenmarkDeviceOnePlus 3TOperating SystemAndroid 8.0 My Question or IssueApproximately 1-2 weeks ago, controls on my Bluetooth headset stopped working, volume up/down works, but Play, Pause, and Skip does not work anymore. Logging out...
Plan Premium Country Denmark Device OnePlus 3T Operating System Android 8.0 My Question or Issue Approximately 1-2 weeks ago, controls on my Bluetooth headset stopped working, volume...
Casual Listener
11831 Views
5 replies
2 likes
Hello,Behavior is back on my side and it happens even if I am not logged in.
Hello, Behavior is back on my side and it happens even if I am not logged in.
Moderator
486 Views
1 replies
0 likes
PlanPremiumCountry United StatesDevice(Pixel 7)Operating System(Android 14) My Question or IssueWhen enabling Equalizer, bass boost is now automatically on, making the music sound flat when its set at none, when sliding the bass boost enhancement all...
Plan Premium Country United States Device (Pixel 7) Operating System (Android 14) My Question or Issue When enabling Equalizer, bass boost is now automatically on, maki...
Moderator
3141 Views
4 replies
0 likes
I have my setting turned on to allow background play but every time I try and play something I'll the background halfway through the song it just stops.
I have my setting turned on to allow background play but every time I try and play something I'll the background halfway through the song it just stops.
Moderator
1272 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGoogle Pixel 6Operating SystemAndroid 14 My Question or IssueWhen opening a playlist and changing from shuffle to shuffle off, it will only play the current song and then stop. To escape this I need to turn shuffle off and ...
Plan Premium Country USA Device Google Pixel 6 Operating System Android 14 My Question or Issue When opening a playlist and changing from shuffle to shuffle off, it will only play th...
Roadie
1404 Views
4 replies
2 likes
I wanted to find new music on spotify, instead of listening to the same playlists and songs. On my pc, I can use the song radio feature, but on my Google pixel / android it's not there. So does it only work on pc?PlanFreeCountrydenmarkDeviceGoogle Pi...
I wanted to find new music on spotify, instead of listening to the same playlists and songs. On my pc, I can use the song radio feature, but on my Google pixel / android it's not there. So does ...
Spotify Star
1157 Views
5 replies
0 likes
PlanPremium (Student)CountryUSDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or IssueI use the queue function often to see what songs I've added and rearrange/remove them, as well as see what auto-play has put in shuffle. A few days ag...
Plan Premium (Student) Country US Device Samsung Galaxy S9 Operating System Android 10 My Question or Issue I use the queue function often to see what songs I've added and rearrange/...
Moderator
12737 Views
7 replies
2 likes
Suggesting enabling / including a check box feature for playlists. Being that I add multiple songs to a playlist & after playback, I will keep some. So since there's several unwanted songs left over.... a check box ability makes it MUCH EASIER to rem...
Suggesting enabling / including a check box feature for playlists. Being that I add multiple songs to a playlist & after playback, I will keep some. So since there's several unwanted songs left o...
Newbie
2440 Views
2 replies
0 likes
I got the new design of the spotify Android App and overall its okay, but it's annoying that the music or similar starts playing automatically on the home screen if you swipe through it. Is it possible to deactivate that?
I got the new design of the spotify Android App and overall its okay, but it's annoying that the music or similar starts playing automatically on the home screen if you swipe through it. Is it possib...
Visitor
39781 Views
117 replies
174 likes
Plan: PremiumCountry: UKDevice: Samsung Galaxy A20eOperating System: Android 11 My Question or Issue Hi Spotify Community, I've recently signed up to premium, and listening over WiFi and mobile data I've noticed quite often that the pitch of music wo...
Plan: Premium Country: UK Device: Samsung Galaxy A20e Operating System: Android 11 My Question or Issue Hi Spotify Community, I've recently signed up...
Moderator
683 Views
1 replies
0 likes
I have an Alexa Echo and a Samsung sound bar and when I'm Bluetoothing to them I can't play certain songs as I just keep getting an error saying I can't play that song when connected to another device. I pay for a family premium and I'm pretty annoye...
I have an Alexa Echo and a Samsung sound bar and when I'm Bluetoothing to them I can't play certain songs as I just keep getting an error saying I can't play that song when connected to another...
Casual Listener
2936 Views
4 replies
1 likes
PlanPremiumCountryUnited StatesDeviceGoogle Pixel 6a My Question or IssueFor the last two days, whenever I try to open Spotify on my phone, it immediately closes. I've tried force-stopping and resetting the app, re-installing (and leaving beta), and ...
Plan Premium Country United States Device Google Pixel 6a My Question or Issue For the last two days, whenever I try to open Spotify on my phone, it immediately closes. I've tried forc...
Roadie
813 Views
1 replies
0 likes
PlanFreeCountryVenezuela Device(LG G7)Operating System(Android 9 ) My Question or Issuehi..i opened the app and my search history was dissapeared, so i´d like to know if there are any option to recover it. thanks in advance
Plan Free Country Venezuela Device (LG G7) Operating System (Android 9 ) My Question or Issue hi.. i opened the app and my search history was dissapeared, so i´d like to kno...
Moderator
465 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceMoto G62Operating SystemAndroid 13 My Question or IssueSpotify crashes every few minutes when running in the background. I have tried reinstalling and have switched off Android's battery optimisation feature for spotify. It ...
Plan Premium Country UK Device Moto G62 Operating System Android 13 My Question or Issue Spotify crashes every few minutes when running in the background. I have tried reinstalling a...
Casual Listener
3464 Views
8 replies
1 likes
PlanPremiumCountryIndiaDeviceRedmi Note 11 Operating SystemAndroid 12 (Snow Cone) My Question or IssueHiI am using the same account on my desktop & Samsung phone, both working flawlessly but when I tried logging in using Redmi Note 11 it failed. I tr...
Plan Premium Country India Device Redmi Note 11 Operating System Android 12 (Snow Cone) My Question or Issue Hi I am using the same account on my desktop & Samsung phone, ...
Moderator
3740 Views
7 replies
0 likes
PlanFree/PremiumDeviceXiaomi Redmi note 8 ProAnker SoundCore 2 Bluetooth SpeakerOperating SystemAndroid 10 Q1PA. 190711.020 My Question or IssueSo the thing is that at work I have a bluetooth speaker connected to my phone and listen to my +1000 song ...
Plan Free/Premium Device Xiaomi Redmi note 8 Pro Anker SoundCore 2 Bluetooth Speaker Operating System Android 10 Q1PA. 190711.020 My Question or Issue So the thing is that at wo...
Moderator
1969 Views
6 replies
0 likes
PlanPremiumCountry DeviceMoto g2021Operating SystemAndroid 11 I run the Spotify app and the home screen is filled with stuff I'm never going to use. All I want to do is press play and have it play where I left off in the last session. I see no way to...
Plan Premium Country Device Moto g2021 Operating System Android 11 I run the Spotify app and the home screen is filled with stuff I'm never going to use. All I want to do is pr...
Spotify Legend
1602 Views
1 replies
3 likes
PlanPremiumCountryThe NetherlandsDeviceGoogle Pixel 6Operating SystemAndroid 14 My Question or IssueMy issue happens when I listen to spotify via bluetooth devices (wireless earbuds or car sound system). Using the phone speaker works fine. Using othe...
Plan Premium Country The Netherlands Device Google Pixel 6 Operating System Android 14 My Question or Issue My issue happens when I listen to spotify via bluetooth devices (wireless ...
Moderator
1070 Views
1 replies
0 likes
When listening to the audiobook Babel by R. F. Kuang, track 37 is only 1m37s long, cutting 48 minutes of the track. However, when I play it on the desktop app, it is the full 50 minutes long (see screenshots). How can I listen to the full chapter on ...
When listening to the audiobook Babel by R. F. Kuang, track 37 is only 1m37s long, cutting 48 minutes of the track. However, when I play it on the desktop app, it is the full 50 minutes long (see scr...
Moderator
576 Views
1 replies
0 likes
PlanPremiumCountryChinaDeviceHUAWEI Operating System(HarmonyOS，win11)My Question or Issue1.my desktop Spotify cannot be set to Default music player. If I set ，When I double-click on the file, Spotify pops up, not play the music. I have tried to reins...
Plan Premium Country China Device HUAWEI Operating System (HarmonyOS，win11) My Question or Issue 1.my desktop Spotify cannot be set to Default music player. If I set ，...
Moderator
625 Views
1 replies
0 likes
