Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388619 Views

545 replies

34 likes

Account
Free
  • 388619 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8065 Views

0 replies

7 likes

  • 8065 Views
  • 0 replies
  • 7 likes

Auto-switch to offline mode - wifi only or mobile connection also?

Using Spotify Premium on a Samsung Galaxy. I have playlists downloaded to my phone. If I play those playlists when I'm not connected to wifi, does it automatically play them in offline mode? Or does it start using my phone's dataplan unless I manuall...

Newbie

Using Spotify Premium on a Samsung Galaxy.  I have playlists downloaded to my phone.   If I play those playlists when I'm not connected to wifi, does it automatically play them in offline...

meredithwagler

Casual Listener

3512 Views

4 replies

1 likes

  • 3512 Views
  • 4 replies
  • 1 likes

Superuser Contribution I am military and deploying soon. No internet for months

I am deploying for a few months and cant connect to the internet the whole time I am gone. Is there anything I can do about the 30 day offline auto delete?

Visitor

I am deploying for a few months and cant connect to the internet the whole time I am gone.  Is there anything I can do about the 30 day offline auto delete?

Mflore2g

Visitor

1377 Views

2 replies

0 likes

  • 1377 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot login into account after cleaing storage

PlanFreeCountryIndiaDeviceMoto e32Operating SystemAndroid 12 My Question or IssueActually by mistake i clicked on the clear cache option and the clear storage option and from that day i cannot login to the spotify client but other devices work fine w...

Casual Listener

  Plan Free Country India Device Moto e32 Operating System Android 12   My Question or Issue Actually by mistake i clicked on the clear cache option and the clear storage option ...

Lyubka

Moderator

899 Views

5 replies

0 likes

  • 899 Views
  • 5 replies
  • 0 likes

Superuser Contribution Features disappeared after switch from Premium to Premium Duo

PlanPremium Duo (switched from Premium)Country - US DeviceSamsung Galaxy 22 Ultra My Question or IssueA few months ago I switched from Premium (primarily using my Android app, and with a long list of connected devices in our home) to Premium Duo, add...

Casual Listener

Plan Premium Duo (switched from Premium) Country - US   Device Samsung Galaxy 22 Ultra   My Question or Issue A few months ago I switched from Premium (primarily using my Android ap...

Joan

Moderator

565 Views

3 replies

0 likes

  • 565 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify link issue

PlanPremiumCountryTurkiye DeviceS23Operating System(Android 13 Latest version) My Question or Issuehello, i just want to ask if anyone experiences the same concern i am having and if you guys know how to fix this issue? whenever i tried to open a Spo...

Newbie

  Plan Premium Country Turkiye  Device S23 Operating System (Android 13 Latest version)   My Question or Issue hello, i just want to ask if anyone experiences the same conce...

Dian

Spotify Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Created play list not found

PlanPremium FamilyCountryCanadaDeviceGoogle Pixel 7Operating SystemAndroid 13 My Question or IssueI switched from a free plan to a Premium Family plan to try to solve my problem of Alexa not finding my created playlist, but the problem still exists.I...

Music Fan

Plan Premium Family Country Canada Device Google Pixel 7 Operating System Android 13   My Question or Issue I switched from a free plan to a Premium Family plan to try to solve my prob...

AC1943

Music Fan

884 Views

6 replies

0 likes

Alexa
Playlists
Spotify
  • 884 Views
  • 6 replies
  • 0 likes

Can I get a extension

I can't listen to my music unless I make a payment I was seeing if I can get a extension

Visitor

I can't listen to my music unless I make a payment I was seeing if I can get a extension

Maxim

Spotify Star

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast stop recommendation playback after an episode ends

Hello,I'm very annoyed from playback when I finish a podcast episode, and suddenly it plays a random episode from another podcast, even if I accidentally clicked it ones in my life, or listened for a while and stopped following it.It annoys me a lot,...

Regular

Hello, I'm very annoyed from playback when I finish a podcast episode, and suddenly it plays a random episode from another podcast, even if I accidentally clicked it ones in my life, or listened for...

Yuradex

Regular

685 Views

4 replies

0 likes

  • 685 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify app hangs when I try to navigate back to it after being idle for sometime.

Plan: PremiumCountry: New ZealandDevice: Lenovo P11 TB-J606FOperating System: Android (version 11)Spotify App version: 8.8.66.653 My Question or Issue:After the Spotify App has been idle (been in the background) for sometime and I attempt to navigate...

Casual Listener

Plan: Premium Country: New Zealand Device: Lenovo P11 TB-J606F Operating System: Android (version 11) Spotify App version: 8.8.66.653   My Question or Issue: After the Spotify App has bee...

Susan_GP

Moderator

812 Views

3 replies

0 likes

  • 812 Views
  • 3 replies
  • 0 likes

My earbuds have a button for opening spotift

PlanFreeCountryNorwayDevice Samsung galaxy s10 lite Operating SystemAndroid My Question or IssueMy earbuds have a button for opening spotify but it dosent work

Visitor

Plan Free Country Norway Device Samsung galaxy s10 lite   Operating System Android   My Question or Issue My earbuds have a button for opening spotify but it dosent work

Billy-J

Spotify Star

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution My liked songs and my playlists are not showing

I just reinstalled my Spotify app,and after that expect my following list nothing is showing like my playlists,liked songs.

Visitor

I just reinstalled my Spotify app,and after that expect my following list nothing is showing like my playlists,liked songs.

Yordan

Moderator

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group session listen on same device

When I join a remote group session it doesn't give me any option to choose what device to listen on.I want to listen on the same device as the session host, but instead it just defaults to listen on my device with no option to change it. How do I fix...

Regular

When I join a remote group session it doesn't give me any option to choose what device to listen on. I want to listen on the same device as the session host, but instead it just defaults to listen o...

shaggytoph

Newbie

29235 Views

22 replies

15 likes

  • 29235 Views
  • 22 replies
  • 15 likes

Superuser Contribution Se activa solo "reproduccion inteligente" cada que selecciono una canción

Cada vez que selecciono una cancion en mi playlist se me activa el "reproduccion inteligente", cabe aclarar que tengo el automix desactivado y soy premium, nose que hacer

Visitor

Cada vez que selecciono una cancion en mi playlist se me activa el "reproduccion inteligente", cabe aclarar que tengo el automix desactivado y soy premium, nose que hacer

Eni

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution AAOS playlist sorting

PlanPremiumCountryPortugalDeviceVolvo C40Operating SystemAndroid Automotive (AAOS) My Question or IssueHithe Spotify client for AAOS does not seems to have an option to sort playlists.is this on the roadmap and if so is there any timeframe that you c...

Newbie

  Plan Premium Country Portugal Device Volvo C40 Operating System Android Automotive (AAOS)   My Question or Issue Hi the Spotify client for AAOS does not seems to have an optio...

Eni

Moderator

554 Views

1 replies

4 likes

  • 554 Views
  • 1 replies
  • 4 likes

Solved!!Superuser Contribution application for Android only plays mono

PlanPremiumCountryCzech RepublicDeviceXiaomi Redmi Note 11 ProOperating SystemAndroid 13 My Question or IssueHello, the application for Android (I have it on my phone and on my tablet) only plays mono, switching between mono and back has no effect, a...

Casual Listener

Plan Premium Country Czech Republic Device Xiaomi Redmi  Note 11 Pro Operating System Android 13   My Question or Issue Hello, the application for Android (I have it on my phone a...

pepcalbc

Casual Listener

1118 Views

4 replies

0 likes

  • 1118 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sound quality doesn't change

Premium, Sony Xperia XZ Premium, Android 9.When I switch sound quality from very high to low, for instance, nothing happens. How come?/Weirded out

Visitor

Premium, Sony Xperia XZ Premium, Android 9. When I switch sound quality from very high to low, for instance, nothing happens. How come? /Weirded out

Susan_GP

Moderator

2418 Views

1 replies

0 likes

  • 2418 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Rewind and fast forward buttons disabled

Hi, I downloaded the Spotify app a couple days ago. I signed up for the premium trial with it. I am enjoying streaming the tracks of my choice. Unfortunately, though, I am unable to navigate my queue. The rewind and FF buttons are greyed out and unre...

Casual Listener

Hi,   I downloaded the Spotify app a couple days ago. I signed up for the premium trial with it. I am enjoying streaming the tracks of my choice. Unfortunately, though, I am unable to naviga...

Novy

Moderator

184661 Views

12 replies

7 likes

  • 184661 Views
  • 12 replies
  • 7 likes

Superuser Contribution It doesn't log me in, keep saying that something went wrong

WiFi checkVpn closedDeleted - reinstalledCleared cacheHave all passwordsAlso I had the app before, I deleted and now months later I downloaded it and I can't login

Visitor

WiFi check Vpn closed Deleted - reinstalled Cleared cache Have all passwords Also I had the app before, I deleted and now months later I downloaded it and I can't login

Dian

Spotify Legend

537 Views

2 replies

1 likes

  • 537 Views
  • 2 replies
  • 1 likes

Superuser Contribution Device Limit Reached... but not true

I have a new mobile device and can't download it because "Device limit reached". I accessed my account and did a "logout from anywhere" (My old mobile was wiped and returned. The only device where I'm logged in is the new mobile and still get this me...

Visitor

I have a new mobile device and can't download it because "Device limit reached". I accessed my account and did a "logout from anywhere" (My old mobile was wiped and returned. The only device where I'...

Dian

Spotify Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes