Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115872 Views

27 replies

4 likes

  • 115872 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233007 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233007 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

592921 Views

79 replies

3 likes

  • 592921 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

486687 Views

580 replies

42 likes

Account
Free
  • 486687 Views
  • 580 replies
  • 42 likes

Superuser Contribution Using Spotify via Sky Q on TV

When at home, I use Spotify Via Amazon Alexa most times, but I have recently connected a very nice speaker system to my Panasonic TV which has great sound, so I have started using Spotify via the TV.I have Sky Q, so I access Spotify via the Apps menu...

Casual Listener

When at home, I use Spotify Via Amazon Alexa most times, but I have recently connected a very nice speaker system to my Panasonic TV which has great sound, so I have started using Spotify via the TV....

6_err-260pegx

Newbie

15223 Views

16 replies

0 likes

  • 15223 Views
  • 16 replies
  • 0 likes

Superuser Contribution Volume ducks randomly on wired streamers

PlanPremiumCountryCanadaDeviceSamsung phone ---> Wired streamersOperating SystemAndroid current revisionMy Question or IssueWhen wired devices have been selected and playing, the volume may randomly reduce in level, or may briefly stop and restart. A...

Casual Listener

Plan Premium Country Canada Device Samsung phone ---> Wired streamers Operating System Android current revision My Question or Issue When wired devices have been selected and playing, the...

MihailY

Moderator

514 Views

1 replies

0 likes

streamer
volume ducks
  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files for Android

Hi everyone!Exciting news for users of Spotify on Android devices: you may have noticed a new feature in your app that has been highly requested in the Community. This feature is Local files! You can now stream all audio files stored in your device u...

Spotify Star

Hi everyone! Exciting news for users of Spotify on Android devices: you may have noticed a new feature in your app that has been highly requested in the Community. This feature is Local files! You...

1126239081

Newbie

6472 Views

8 replies

5 likes

  • 6472 Views
  • 8 replies
  • 5 likes

Superuser Contribution Spotify crashes whenever I try to buy merch

I've tried multiple times but whenever I try to open a link to buy merch both the app and my browser crash. I tried to reinstall both of them but it still doesnt work, I even tried to use a different browser.

Visitor

I've tried multiple times but whenever I try to open a link to buy merch both the app and my browser crash. I tried to reinstall both of them but it still doesnt work, I even tried to use a different...

Vasil

Moderator

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot select "Your phone" as playback device on Samsung watch 5 pro

PlanPremiumCountryGermanyDeviceSamsung Galaxy S23 UltraOperating SystemPhone: Android 14Watch: Wear OS 4 My Question or IssueHi. I have Spotify installed on both my watch and my phone. When I try to initiate the playback on my phone using my watch, I...

Regular

Plan Premium Country Germany Device Samsung Galaxy S23 Ultra Operating System Phone: Android 14 Watch: Wear OS 4   My Question or Issue Hi. I have Spotify installed on both my watch a...

alarm9k

Regular

1743 Views

8 replies

0 likes

  • 1743 Views
  • 8 replies
  • 0 likes

Superuser Contribution Deleting downloaded podcasts

I've created a few playlists with certain podcasts added to each. My work takes me out of cellular range so I download the episodes for offline listening. After listening to the I wanted to delete them from their playlists but receive the error messa...

Casual Listener

I've created a few playlists with certain podcasts added to each. My work takes me out of cellular range so I download the episodes for offline listening. After listening to the I wanted to delete th...

OscarDC

Moderator

13423 Views

5 replies

0 likes

  • 13423 Views
  • 5 replies
  • 0 likes

Superuser Contribution Play queue disappears when casting

planPremium CountryUkDeviceAndroid Google pixel phone, Google nest speaker Operating SystemAndroid 14 My Question or IssueI prepared a play queue before connecting to a speaker. For a Bluetooth speaker I can connect and the queue stays in place. When...

Visitor

plan Premium  Country Uk Device Android Google pixel phone, Google nest speaker   Operating System Android 14   My Question or Issue I prepared a play queue before connectin...

Eni

Moderator

554 Views

1 replies

1 likes

  • 554 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcasts not playing

PlanPremiumCountryDenmark DeviceOnePlus 8TOperating SystemAndroid 13 My Question or IssueWhen trying to play a podcast, the player will just become unresponsive. The fast forwards are grayed out, and the video section ia black.From the Android widget...

Visitor

Plan Premium Country Denmark   Device OnePlus 8T Operating System Android 13   My Question or Issue When trying to play a podcast, the player will just become unresponsive. The f...

Lyubka

Moderator

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Movile app has not worked

PlanFree/Country SpainDevice(POCO X3)Operating System(Android) My Question or Issue For a month the application has not worked on my phone, it asks me to log in continuously. It does not recognize my password and my username, I get a message that say...

Newbie

Plan Free/ Country  Spain Device (POCO X3) Operating System (Android)   My Question or Issue For a month the application has not worked on my phone, it asks me to log in conti...

Lyubka

Moderator

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution ANDROID V. IOS Playlist

PlanFreeCountryUSADeviceSamsung Galaxy S23 UltraOperating SystemAndroid 13 My Question or IssueI have noticed that the same playlists on my [Android] Spotify account has a different amount of songs/playlist time (usually less) than on my girlfriend's...

Newbie

Plan Free Country USA Device Samsung Galaxy S23 Ultra Operating System Android 13   My Question or Issue I have noticed that the same playlists on my [Android] Spotify account has a di...

MihailY

Moderator

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add Songs to Playlist Menu

PlanPremiumCountryUnited States of AmericaDeviceS22Operating SystemAndroid My Question or IssueIn the "Add songs to playlist" menu, there is a Recently Played tab, and I have always used queueing songs, and then adding from there to add songs to a pl...

Newbie

Plan Premium Country United States of America Device S22 Operating System Android   My Question or Issue In the "Add songs to playlist" menu, there is a Recently Played tab, and I have...

Yordan

Moderator

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Download folder full of small files named 'com.spotify.music_xxxx'

Hello, recently noticed Spotify created a ton of small files in my download folder, creating a mess to find my actual downloads. They are named com.spotify.music_xxxx. My file browser categorize them as icons, but I can't open them to check that. Any...

Gig Goer

Hello,  recently noticed Spotify created a ton of small files in my download folder, creating a mess to find my actual downloads. They are named com.spotify.music_xxxx.  My file browser c...

mat4444

Gig Goer

1470 Views

5 replies

0 likes

  • 1470 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcasts stopping, won't resume playback without restart

PlanPremiumCountryUSADevice(Samsung Galaxy S10e)Operating System(Android version 11) My Question or IssueSo recently Spotify has started randomly stopping podcast episodes and when I go to try and resume it, the episode screen looks as if I never sta...

Casual Listener

Plan Premium Country USA Device (Samsung Galaxy S10e) Operating System (Android version 11)   My Question or Issue So recently Spotify has started randomly stopping podcast episodes an...

Eni

Moderator

2930 Views

4 replies

0 likes

  • 2930 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify inicia música e conecta com aparelhos externos sozinho

Spotify inicia música que eu nunca ouvi e conecta com aparelho externo (denon avr-s730h) sozinho. Às vezes de madrugada quando estou dormindo. Já encerrei o aplicativo mas liga sozinho. Já atualizei o aplicativo e o problema continua. Mesmo após rein...

Casual Listener

Spotify inicia música que eu nunca ouvi e conecta com aparelho externo (denon avr-s730h) sozinho. Às vezes de madrugada quando estou dormindo. Já encerrei o aplicativo mas liga sozinho. Já atual...

Jcspinho49

Casual Listener

18870 Views

8 replies

1 likes

  • 18870 Views
  • 8 replies
  • 1 likes

Superuser Contribution Why is Spotify playing on and storing info on the wrong device?

When I ask Spotify to play on my Google Home, it plays on my husband's phone and stores the song and info in his account. When he does the same, it stores on my account, however, it will play on the Google speaker, but shows controls on my phone.

Visitor

When I ask Spotify to play on my Google Home, it plays on my husband's phone and stores the song and info in his account. When he does the same, it stores on my account, however, it will play on the ...

Eni

Moderator

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Repeat option disabled

I am a premium user but repeat option is disabled in my android device, so can someone help me to get this is issue resolved

Visitor

I am a premium user but repeat option is disabled in my android device, so can someone help me to get this is issue resolved 

Yordan

Moderator

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No Longer Showing Hearts on Liked Songs in Playlist on Android Devices

PlanPremiumCountryUSADeviceSamsung S10+, Samsung Tab A LiteOperating SystemAndroid Version 12 for S10+Android V. 11 for Tab A Lite My Question or IssueUp until the last couple of updates, songs I liked would display a heart by them within a playlist ...

Gig Goer

Plan Premium Country USA Device Samsung S10+, Samsung Tab A Lite Operating System Android Version 12 for S10+ Android V. 11 for Tab A Lite   My Question or Issue Up until the last cou...

natastrophe1225

Newbie

7752 Views

16 replies

1 likes

Android
  • 7752 Views
  • 16 replies
  • 1 likes

Superuser Contribution Spotify stops playing when connected to car bluetooth

PlanPremiumCountryPortugalDeviceOnePlus3Operating SystemAndroid My Question or IssueSince one of the last updates on Spotify app for Android, when it connects to car Bluetooth, it plays the current song, when that is done, it stops playing without mo...

Casual Listener

Plan Premium Country Portugal Device OnePlus3 Operating System Android   My Question or Issue Since one of the last updates on Spotify app for Android, when it connects to car Bluetoot...

Awildmullins_

Casual Listener

8247 Views

4 replies

2 likes

  • 8247 Views
  • 4 replies
  • 2 likes

Superuser Contribution Opening the app to continue a paused podcast, it keeps changing to a previous album

My Question or Issue When I listen to a podcast and pause it, opening the app will show what I was listening to then auto switch to one of 3 previous comedy albums I listened to but didn't save

Newbie

My Question or Issue   When I listen to a podcast and pause it, opening the app will show what I was listening to then auto switch to one of 3 previous comedy albums I listened to but didn't s...

Elena

Moderator

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes