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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394948 Views

546 replies

35 likes

Account
Free
  • 394948 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8398 Views

0 replies

7 likes

  • 8398 Views
  • 0 replies
  • 7 likes

I need help

PlanPremiumCountryArgentinaDevice(Samsung Galaxy S20 FE 5G)Operating System(Android One) My Question or IssueMy question is, I have Spotify premium and when I try to put a playlist on shuffle it tells me that I discovered a premium function and it wo...

Visitor

Plan Premium Country Argentina Device (Samsung Galaxy S20 FE 5G) Operating System (Android One)   My Question or Issue My question is, I have Spotify premium and when I try to put a pl...

mauve_minnow

Roadie

461 Views

1 replies

1 likes

  • 461 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Could not load lyrics for this song. Try again Later "->Problem only in android or apple TV boxes

PlanPremiumPortugal Since last week Im having the message: "Could not load lyrics for this song. Try again Later" for songs of specific artists. This problem only happen when using spotify on TV . I tested spotify app in several devices:nvidea shield...

Casual Listener

Plan Premium Portugal   Since last week Im having the message: "Could not load lyrics for this song. Try again Later" for songs of specific artists. This problem only happen when using ...

AlejaR

Moderator

5834 Views

7 replies

0 likes

  • 5834 Views
  • 7 replies
  • 0 likes

Spotify search only showing podcasts and weird results

Since this morning, the spotify search is only showing podcasts and random profiles. See attachments.Already tried logging out and in and clearing cache I'm on Android 13 and spotify premium

Casual Listener

Since this morning, the spotify search is only showing podcasts and random profiles. See attachments. Already tried logging out and in and clearing cache  I'm on Android 13 and spotify premium

Justin277

Casual Listener

810 Views

2 replies

0 likes

  • 810 Views
  • 2 replies
  • 0 likes

Song in queue

I have spotify free app and I am unable to add song in queue

Newbie

I have spotify free app and I am unable to add song in queue

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

album covers, profile pictures etc won't show

when I open Spotify, barely any album covers or artist profile pictures are visible for me. I have tried uninstalling and reinstalling, it made the issue worse. I connected my phone to my TV in hopes it would help but it hasn't, nothing shows. my lis...

Visitor

when I open Spotify, barely any album covers or artist profile pictures are visible for me. I have tried uninstalling and reinstalling, it made the issue worse. I connected my phone to my TV in hopes...

zargaripour

Newbie

859 Views

4 replies

6 likes

  • 859 Views
  • 4 replies
  • 6 likes

Solved!!Superuser Contribution Android car refuses title selection saying it's reserved for premium users... I am a premium user

PlanPremiumCountryBeDeviceGalaxy m21Operating SystemAndroid My Question or IssueIt's all in the title

Regular

  Plan Premium Country Be Device Galaxy m21 Operating System Android   My Question or Issue It's all in the title

chris259

Regular

947 Views

8 replies

0 likes

  • 947 Views
  • 8 replies
  • 0 likes

Superuser Contribution Slidebar is not working

Slide bar is not working i cant able to forward or backword the songPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Slide bar is not working i cant able to forward or backword the song Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Andr...

Eni

Moderator

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Auto-switch to offline mode - wifi only or mobile connection also?

Using Spotify Premium on a Samsung Galaxy. I have playlists downloaded to my phone. If I play those playlists when I'm not connected to wifi, does it automatically play them in offline mode? Or does it start using my phone's dataplan unless I manuall...

Newbie

Using Spotify Premium on a Samsung Galaxy.  I have playlists downloaded to my phone.   If I play those playlists when I'm not connected to wifi, does it automatically play them in offline...

meredithwagler

Casual Listener

3556 Views

4 replies

1 likes

  • 3556 Views
  • 4 replies
  • 1 likes

Superuser Contribution I am military and deploying soon. No internet for months

I am deploying for a few months and cant connect to the internet the whole time I am gone. Is there anything I can do about the 30 day offline auto delete?

Visitor

I am deploying for a few months and cant connect to the internet the whole time I am gone.  Is there anything I can do about the 30 day offline auto delete?

Mflore2g

Visitor

1389 Views

2 replies

0 likes

  • 1389 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot login into account after cleaing storage

PlanFreeCountryIndiaDeviceMoto e32Operating SystemAndroid 12 My Question or IssueActually by mistake i clicked on the clear cache option and the clear storage option and from that day i cannot login to the spotify client but other devices work fine w...

Casual Listener

  Plan Free Country India Device Moto e32 Operating System Android 12   My Question or Issue Actually by mistake i clicked on the clear cache option and the clear storage option ...

Lyubka

Moderator

928 Views

5 replies

0 likes

  • 928 Views
  • 5 replies
  • 0 likes

Superuser Contribution Features disappeared after switch from Premium to Premium Duo

PlanPremium Duo (switched from Premium)Country - US DeviceSamsung Galaxy 22 Ultra My Question or IssueA few months ago I switched from Premium (primarily using my Android app, and with a long list of connected devices in our home) to Premium Duo, add...

Casual Listener

Plan Premium Duo (switched from Premium) Country - US   Device Samsung Galaxy 22 Ultra   My Question or Issue A few months ago I switched from Premium (primarily using my Android ap...

Joan

Moderator

582 Views

3 replies

0 likes

  • 582 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify link issue

PlanPremiumCountryTurkiye DeviceS23Operating System(Android 13 Latest version) My Question or Issuehello, i just want to ask if anyone experiences the same concern i am having and if you guys know how to fix this issue? whenever i tried to open a Spo...

Newbie

  Plan Premium Country Turkiye  Device S23 Operating System (Android 13 Latest version)   My Question or Issue hello, i just want to ask if anyone experiences the same conce...

Dian

Spotify Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Created play list not found

PlanPremium FamilyCountryCanadaDeviceGoogle Pixel 7Operating SystemAndroid 13 My Question or IssueI switched from a free plan to a Premium Family plan to try to solve my problem of Alexa not finding my created playlist, but the problem still exists.I...

Music Fan

Plan Premium Family Country Canada Device Google Pixel 7 Operating System Android 13   My Question or Issue I switched from a free plan to a Premium Family plan to try to solve my prob...

AC1943

Music Fan

912 Views

6 replies

0 likes

Alexa
Playlists
Spotify
  • 912 Views
  • 6 replies
  • 0 likes

Can I get a extension

I can't listen to my music unless I make a payment I was seeing if I can get a extension

Visitor

I can't listen to my music unless I make a payment I was seeing if I can get a extension

Maxim

Spotify Star

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast stop recommendation playback after an episode ends

Hello,I'm very annoyed from playback when I finish a podcast episode, and suddenly it plays a random episode from another podcast, even if I accidentally clicked it ones in my life, or listened for a while and stopped following it.It annoys me a lot,...

Regular

Hello, I'm very annoyed from playback when I finish a podcast episode, and suddenly it plays a random episode from another podcast, even if I accidentally clicked it ones in my life, or listened for...

Yuradex

Regular

705 Views

4 replies

0 likes

  • 705 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify app hangs when I try to navigate back to it after being idle for sometime.

Plan: PremiumCountry: New ZealandDevice: Lenovo P11 TB-J606FOperating System: Android (version 11)Spotify App version: 8.8.66.653 My Question or Issue:After the Spotify App has been idle (been in the background) for sometime and I attempt to navigate...

Casual Listener

Plan: Premium Country: New Zealand Device: Lenovo P11 TB-J606F Operating System: Android (version 11) Spotify App version: 8.8.66.653   My Question or Issue: After the Spotify App has bee...

Susan_GP

Moderator

821 Views

3 replies

0 likes

  • 821 Views
  • 3 replies
  • 0 likes

My earbuds have a button for opening spotift

PlanFreeCountryNorwayDevice Samsung galaxy s10 lite Operating SystemAndroid My Question or IssueMy earbuds have a button for opening spotify but it dosent work

Visitor

Plan Free Country Norway Device Samsung galaxy s10 lite   Operating System Android   My Question or Issue My earbuds have a button for opening spotify but it dosent work

Billy-J

Spotify Star

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution My liked songs and my playlists are not showing

I just reinstalled my Spotify app,and after that expect my following list nothing is showing like my playlists,liked songs.

Visitor

I just reinstalled my Spotify app,and after that expect my following list nothing is showing like my playlists,liked songs.

Yordan

Moderator

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group session listen on same device

When I join a remote group session it doesn't give me any option to choose what device to listen on.I want to listen on the same device as the session host, but instead it just defaults to listen on my device with no option to change it. How do I fix...

Regular

When I join a remote group session it doesn't give me any option to choose what device to listen on. I want to listen on the same device as the session host, but instead it just defaults to listen o...

shaggytoph

Newbie

29526 Views

22 replies

15 likes

  • 29526 Views
  • 22 replies
  • 15 likes