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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Lucien_
  • Visitor
  • 14322 Views
  • 54 replies
  • 17 likes
  • 14322 Views
  • 54 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864357 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864357 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23257 Views
  • 3 replies
  • 0 likes
  • 23257 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Android Spotify app fails to start

Problem: Android Spotify app fails to start (the apps starts and keeps showing black screen with big green icon in the center, that's it - no any standard UX features displayed, menus, etc)When problem initially appeared: I logged out from devices th...

  • Newbie
  • Problem: Android Spotify app fails to start (the apps starts and keeps showing black screen with big green icon in the center, that's it - no any standard UX features  displayed, menus, etc) Wh...
  • CarlosE
  • Moderator
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

playlist names disappearing + clean reinstalls don't help

PlanPremium StudentCountryCanadaDeviceGoogle Pixel 5, ASUS TP412F, MSI GE76Operating SystemAndroid 12, Windows 11 My Question or IssuePlaylist names disappear either on the side bar or when adding songs to playlists on PC.On mobile, playlist names di...

  • Visitor
  •   Plan Premium Student Country Canada Device Google Pixel 5, ASUS TP412F, MSI GE76 Operating System Android 12, Windows 11   My Question or Issue Playlist names disappear either ...
  • 79 Views
  • 0 replies
  • 0 likes
  • 79 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music pauses on shared session when another user unlocks phone or receives a whatsapp message

PlanPremiumCountryThe NetherlandsDeviceSamsung A52s, Samsung Galaxy S10+, Samsung Galaxy S20Operating SystemAndroid 12, Android 12, Android 12 My Question or IssueI started a group session while connected to a Harman Kardon Onyx Studio 4, I can strea...

  • Casual Listener
  • Plan Premium Country The Netherlands Device Samsung A52s, Samsung Galaxy S10+, Samsung Galaxy S20 Operating System Android 12, Android 12, Android 12   My Question or Issue I started a...
  • CarlosE
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • pause
    session
    shared
  • 186 Views
  • 1 replies
  • 0 likes

"Now Playing" bar not showing

Often, but not always, the bottom bar is not shown, making it impossible to access the play queue and controls. Very annoying and fairly serious bug.

  • Gig Goer
  • Often, but not always, the bottom bar is not shown, making it impossible to access the play queue and controls. Very annoying and fairly serious bug.
  • Joshigen
  • Visitor
  • 8363 Views
  • 8 replies
  • 6 likes
  • 8363 Views
  • 8 replies
  • 6 likes

Trying to Collect votes for HarmonyOS Smartwatch app but entering new idea is closed

PlanPremiumCountryTurkeyDeviceHuawei Smartwatch GT3 ProOperating SystemHarmonyOS 2 My Question or IssueHi developers,All the topics about this issue is closed because of not enough votes. I want to open a new idea and publish it in Huawei Community j...

  • Newbie
  • Plan Premium Country Turkey Device Huawei Smartwatch GT3 Pro Operating System HarmonyOS 2   My Question or Issue Hi developers, All the topics about this issue is closed because of no...
  • 113 Views
  • 0 replies
  • 2 likes
  • 113 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify randomly changes to completely different playlist/album/artist

Hi, first time poster here. Lately my Spotify will all of a sudden randomly change from whatever playlist/album/artist I am listening to and start playing something else. When this occurs, the icon on the right hand side changes from the arrow circle...

Screenshot_20220715-111739_Spotify.jpg Screenshot_20220715-111454_Spotify.jpg
  • Newbie
  • Hi, first time poster here. Lately my Spotify will all of a sudden randomly change from whatever playlist/album/artist I am listening to and start playing something else. When this occurs, the icon o...
  • Dian
  • Spotify Legend
  • 763 Views
  • 1 replies
  • 0 likes
  • 763 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded Content on Galaxy Watch Active

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Watch ActiveOperating SystemTizen 4.0.0.3 My Question or IssueI have read everything that Spotify, the Spotify Community Forums, and Samsung have to say about this issue. Everything. This functional...

  • Visitor
  • Plan Premium Country United States Device Samsung Galaxy Watch Active Operating System Tizen 4.0.0.3   My Question or Issue I have read everything that Spotify, the Spotify Community F...
  • Alex
  • Spotify Legend
  • 1819 Views
  • 4 replies
  • 6 likes
  • Samsung
  • 1819 Views
  • 4 replies
  • 6 likes

Solved!!Superuser Contribution audio drops on nest mini

Spotify (Premium account) keeps stopping randomly when I play through Google Nest Mini. I have determined it is only a spotify issues. Sometimes it can play several songs, sometimes it will stop after 1 song, sometimes mid-song. Sometimes after 30 se...

  • Newbie
  • Spotify (Premium account) keeps stopping randomly when I play through Google Nest Mini.  I have determined it is only a spotify issues.  Sometimes it can play several songs, sometimes it wi...
  • guillaumevds
  • Casual Listener
  • 11427 Views
  • 30 replies
  • 5 likes
  • 11427 Views
  • 30 replies
  • 5 likes

Solved!!Superuser Contribution Spotify gets stuck on loading screen.

I have a paid suscription and for almost two month now, everytime I do a cold boot on the Spotify app on my phone, the appliaction stucks with the green loading icon when I try to select any of my own playlists. It wount display any tracks I have sto...

  • Casual Listener
  • I have a paid suscription and for almost two month now, everytime I do a cold boot on the Spotify app on my phone, the appliaction stucks with the green loading icon when I try to select any of my ow...
  • Eni
  • Moderator
  • 17010 Views
  • 4 replies
  • 0 likes
  • 17010 Views
  • 4 replies
  • 0 likes

Problem in the section of "add a song", in every playlist

PlanPremium individualCountryArgentinaDeviceSamsung Galaxy S20 FEOperating SystemAndroid 11 My Question or IssueIn every playlist, in the section to "add a song" i'm not being able to listen the fragment of the song that i select to add, in my other ...

  • Visitor
  • Plan Premium individual Country Argentina Device Samsung Galaxy S20 FE Operating System Android 11   My Question or Issue In every playlist, in the section to "add a song" i'm not bein...
  • Amayy
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collaborate Playlist invite link opens to homepage.

PlanPremiumCountryUSADeviceSamsung Galaxy S22 Ultra Operating SystemOne UI Version 4.1Android Verizon 12Spotify Version 8.7.44.968 My Question or IssueI am unable to access a collaborative playlist sent to me by the creator. We are both using a mobil...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy S22 Ultra  Operating System One UI Version 4.1 Android Verizon 12 Spotify Version 8.7.44.968   My Question or Issue I am unable to...
  • Eni
  • Moderator
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Solved!! Can't see Spotify video

PlanPremiumCountry LatviaDeviceHuawei P10Operating SystemAndroid Oreo My Question or Issue I just don't have a video option in Spotify at all, I have the latest version, I checked the guide, I don't have "video" tab when I click "Browse" and when I'm...

  • Newbie
  • Plan Premium Country  Latvia Device Huawei P10 Operating System Android Oreo   My Question or Issue  I just don't have a video option in Spotify at all, I have the latest ver...
  • KriZm
  • Casual Listener
  • 2314 Views
  • 2 replies
  • 0 likes
  • 2314 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cerré todas las sesiónes desde mi pc y no funciona la app

Cerré sesión desde mi Pc porque recibí un mensaje de un posible inicio de sesión que no hice yo, desde otro país que no es el mío, y al cerrar todas las sesiónes la app de mi móvil ha dejado de funcionar, al abrir la app sale el logo de Spotify y lue...

  • Newbie
  • Cerré sesión desde mi Pc porque recibí un mensaje de un posible inicio de sesión que no hice yo, desde otro país que no es el mío, y al cerrar todas las sesiónes la app de mi móvil ha dejado de funci...
  • Dian
  • Spotify Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • App "keeps closing" after download from Playstore
    Cierre sesión
    Pantalla negra
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded

So i had downloaded some of the playlist and theure still downloaded on my old phone but theyre no longer downloaded on my new one.Wassuo with that??

  • Newbie
  • So i had downloaded some of the playlist and theure still downloaded on my old phone but theyre no longer downloaded on my new one. Wassuo with that??  
  • Jeremy
  • Spotify
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crackling sound while streaming Spotify via WiFi to Av receiver

PlanPremiumCountryUSADevice(OnePlus 8t kb2005, pixel 6 pro, pixel three, Dell Inspiron 7706Operating SystemWindows/Android My Question or IssueI'm having an issue where while I'm streaming there's this intermittent crackling sound that sounds like sk...

  • Regular
  •   Plan Premium Country USA Device (OnePlus 8t kb2005, pixel 6 pro, pixel three, Dell Inspiron 7706 Operating System Windows/Android   My Question or Issue I'm having an issue whe...
  • Eni
  • Moderator
  • 719 Views
  • 4 replies
  • 1 likes
  • 719 Views
  • 4 replies
  • 1 likes

Superuser Contribution is the 30-min ad free period only once a day or what?

PlanFreeCountryUS My Question or IssueWhen I start playing a different playlist, usually once a day, it offers a video ad and then 30 minutes ad-free.It goes the full 30 minutes, my issue isn't about the length. After one 30-minute break, it begins p...

  • Newbie
  • Plan Free Country US   My Question or Issue When I start playing a different playlist, usually once a day, it offers a video ad and then 30 minutes ad-free. It goes the full 30 minutes, m...
  • vaajy
  • Roadie
  • 245 Views
  • 2 replies
  • 1 likes
  • 245 Views
  • 2 replies
  • 1 likes

Solved!! Spotify still active in notification bar after pausing/pressing home or force quitting

Spotify stays active (on Android 4.1.2) in the notification bar even when I pause and press the home button of my device. This was introduced by one of the last updates. Even if I force quit the app it restarts itself and shows a notification which s...

  • Music Fan
  •   Spotify stays active (on Android 4.1.2) in the notification bar even when I pause and press the home button of my device. This was introduced by one of the last updates. Even if I force quit...
  • KwillBee
  • Casual Listener
  • 17526 Views
  • 8 replies
  • 0 likes
  • 17526 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Mobile de-synced from PC

I've been using the Mobile app and Desktop app for a year now. Out of nowhere my mobile app has deleted all of my library and the playlists are all empty. On my desktop everything is still there though. I have tried uninstalling, clean uninstall/rein...

  • Regular
  • I've been using the Mobile app and Desktop app for a year now. Out of nowhere my mobile app has deleted all of my library and the playlists are all empty. On my desktop everything is still there thou...
  • Carlson_Clan
  • Casual Listener
  • 420 Views
  • 8 replies
  • 1 likes
  • 420 Views
  • 8 replies
  • 1 likes

Superuser Contribution App runs when headphones/speakers are disconnected (Android)

Hey everyone! Thanks for your reports. It appears that the the app is continuing to run rather than pause when any headphones or speakers are disconnected for our Android users. This may be causing a spike in battery usage. If you're having the same ...

  • Spotify Legend
  • Hey everyone!   Thanks for your reports.    It appears that the the app is continuing to run rather than pause when any headphones or speakers are disconnected for our Android ...
  • OscarDC
  • Moderator
  • 6001 Views
  • 30 replies
  • 43 likes
  • Android
  • 6001 Views
  • 30 replies
  • 43 likes

Superuser Contribution With notifications off and not subscribing to "Mythology" Why do I get them

I am getting very annoyed. I, like many others, do not like notifications sent to my phone. At this point I have had at least minimum 5 notifications for podcasts that I am not subscribed to or follow or have even heard of. I do not listen to podcast...

  • Casual Listener
  • I am getting very annoyed. I, like many others, do not like notifications sent to my phone. At this point I have had at least minimum 5 notifications for podcasts that I am not subscribed to or follo...
  • Marymary1000
  • Casual Listener
  • 140 Views
  • 2 replies
  • 0 likes
  • 140 Views
  • 2 replies
  • 0 likes