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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
Plan Premium Device Samsung S10e Operating System Android 11 My Question or Issue Spotify controls appeared on lock screen after Android 11 update does anyone know how to turn it off? I've got all lock screen notifications turned off and I tried turn...
Plan Free/PremiumCountry USA Device Samsung Galaxy Note 8 & Active 2 WatchOperating System Android 9 & Tizen My Question or IssueThere is no PAUSE / STOP Play option once music begins playing. The PLAY arrow/icon is always present. It is the same on ...
On the pinned notification on Android, the Like button has replaced the Back button in every context except podcasts.I know Spotify had experimented with this change with Spotify Radio but now it does it for everything: My mixes. Albums. My own playl...
PlanFreeDeviceA smartphoneOperating SystemAndroid 11 My Question or IssueSincerely, you people should inform openly to new free users that songs on demand, unlimited number of jumps and track time selection have an end date. How do you have the insol...
PlanPremium FamilyCountryIndia DeviceOne Plus NordOperating SystemAndroid snapdragon My Question or IssueSpotify keeps pausing randomly. every 30 - 90 seconds. Have already tried- uninstalling and reinstalling- Clearing cache and storage - switching ...
I'm on galaxy ultra s20. Big SD card. I tell Spotify to move my songs to SD card and it says the transfer is in progress. It finishes and then I check but nothing has moved.??PlanPremiumCountryUsaDevice Samsung Galaxy ultra s20Operating Android My Qu...
DeviceMeizu M6Operating SystemFlyme OS 6.2.0.1G When I transfer Spotify cache on SD card, then my playlists, artists and albums are disappear When I transfer cache in internal memory is all right. I very need to transfer cache in SD card. Please FIX ...
Recently you've switched out the "Back/Restart" button for the "Like/Unlike" Button in the Android Notification. For me, this is not only inconvenient since I like to restart/skip around in my Songs without opening the app, but also because I can now...
PlanFamily CountryUS DeviceOnePlus 7T HD1905 Operating SystemAndroid 11, Oxygen OS 11.0.1.1.HD65AA My Question or IssueEvery day twice a day the same problem drives me crazy. In the subway commute w/o having the internet it takes 30-50 sec to open an...
Premium planUnited States Sony Bravia smart TVAndroid OS 9 (Pie?) Ever since the Chromecast Built-in app on android TV added the background audio feature for all Chromecast compatible apps (sometime earlier this year), Spotify video podcasts stopped ...
PlanPremiumCountryNetherlands DeviceSamsung Galaxy 9, Samsung Galaxy S20+Operating SystemAndroid My Question or IssueSuddenly I don't have any Sonos speaker inside my Spotify app anymore. All devices are on same wi-fi and working well. I can use the ...
Hallo,When is the new update what's new with the bell icon coming to android in Belgium?thx.
None of the below information is required. However, the more you provide the easier it will be for us to try and help. PlanFree/Premium CountryIndia DeviceRedmi Note 7 proOperating System Android 10 (Q) My Question or IssueIn Spotify android app, I c...
Android app, new releases only show up sometimes. Sometimes one featured new release shows up, sometimes a list of a bunch of new releases show up. Totally inconsistent can anyone shed any light?
PlanPremiumCountryUSDevicePixel 3a XLOperating SystemAndroid 11 My Question or IssuePrior to the last few weeks I would only very occasionally have Spotify audio have a little hiccup while listening on my BT earbuds which is fine. Since a few weeks a...
The way I use Spotify, I usually have a playlist I am continually listening to, and then when I want to hear something specific (usually podcast episodes) I will add it to the queue. However, when the current track finishes playing, the first track a...
PlanFree/PremiumCountry DeviceSAMSUNG Galaxy S10 (and same problems with S8)Operating SystemLatest Android My Question or IssueFor some reason your app is the most**bleep** I've ever experienced, riddled with problems I do not have on Soundcloud, You...
PlanPremiumCountryGermanyDevicePixel 4Operating SystemAndroid (Latest) My Question or Issue I assumed this was a bug and have been waiting for a fix, but I worry actually that this may be a misfeature. On the search "view" (page, screen?) there are a...
PlanPremiumCountryTurkeyDeviceAndroid tblet and car head unitOperating System8.1 and 5.1 My Question or IssueBetter landscape layout is missing. i cant change the one with little album art.
PlanFree/PremiumCountry United StatesDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue I play spotify all day and I usually can queue up a whole day of podcasts and let it continue without issues. Recently the queued music wil...