Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFreeCountrySwitzerlandDeviceSamsung Galaxy S52Operating SystemAndroid 13 My Question or IssueWhenever I want to clise my app, the music stopps. That wasnt the case a short while ago. I dont know what I have to do and I dont want to always let the...
Plan Free Country Switzerland Device Samsung Galaxy S52 Operating System Android 13 My Question or Issue Whenever I want to clise my app, the music stopps. That wasnt the case a shor...
Roadie
286 Views
1 replies
0 likes
Want download to play list.
Want download to play list.
Moderator
610 Views
3 replies
1 likes
Ya mandé mensaje correo y no me hacen caso ya son dos tarjetas que compró y me pasa lo mismo
Ya mandé mensaje correo y no me hacen caso ya son dos tarjetas que compró y me pasa lo mismo
Moderator
424 Views
1 replies
0 likes
I used as of 2 days ago be able to click on the song title from within the listening pull up window in the app and it would bring me to the album of that song. So if I am listening to song radio of song A and i am currently listening to song B and i ...
I used as of 2 days ago be able to click on the song title from within the listening pull up window in the app and it would bring me to the album of that song. So if I am listening to song radio of s...
Moderator
450 Views
1 replies
1 likes
Bonjour,Lorsque je lance la musique et que Spotify passe à la chanson suivante, le fondu enchaîné est automatique. J'ai essayé de déplacer le curseur dans les paramètres, il est déjà sur off. J'ai redémarré mon téléphone, déconnecté mon compte Spotif...
Bonjour, Lorsque je lance la musique et que Spotify passe à la chanson suivante, le fondu enchaîné est automatique. J'ai essayé de déplacer le curseur dans les paramètres, il est déjà sur off. J'ai ...
Moderator
875 Views
1 replies
0 likes
Skip song from lock screen
Skip song from lock screen
Moderator
382 Views
1 replies
0 likes
My Spotify, when using Bluetooth headphones, will just randomly connect to another device at my home such as my Alexa when I'm at work or gym. I'm not on the same network and on this occasion I haven't been near the devices in 3 days. There is no rea...
My Spotify, when using Bluetooth headphones, will just randomly connect to another device at my home such as my Alexa when I'm at work or gym. I'm not on the same network and on this occasion I haven...
Casual Listener
398 Views
2 replies
0 likes
When I use spotify it is not working on wifi however it is getting connected when I switch to mobile network.
When I use spotify it is not working on wifi however it is getting connected when I switch to mobile network.
Moderator
371 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceSamsung galaxy a52s Operating SystemAndroid 13 My Question or IssueI have no idea what happened. One day my "now playing" display started to look like this and I don't know how to change it back.
Plan Premium Country Poland Device Samsung galaxy a52s Operating System Android 13 My Question or Issue I have no idea what happened. One day my "now playing" display started t...
Roadie
369 Views
1 replies
0 likes
I have a few alarms a day that play my Spotify list of songs on my Samsung device, and a week or so ago it started not letting me cut off the alarm by dismissing it, opening up my clock app and trying to cut it off, from my quick menu pulled down fro...
I have a few alarms a day that play my Spotify list of songs on my Samsung device, and a week or so ago it started not letting me cut off the alarm by dismissing it, opening up my clock app and tryin...
Regular
5438 Views
9 replies
1 likes
can,t skip when playing via phone there is no skip button
can,t skip when playing via phone there is no skip button
Community Legend
4941 Views
1 replies
1 likes
In the setup menu, the fader is at 0s but if is still present.
In the setup menu, the fader is at 0s but if is still present.
Moderator
3049 Views
3 replies
1 likes
La notification spotify disparaît de la barre d'état si j'ouvre une autre application. Je suis obligé de reouvrir l'appli pour baisser le son ou changer de pistes.
La notification spotify disparaît de la barre d'état si j'ouvre une autre application. Je suis obligé de reouvrir l'appli pour baisser le son ou changer de pistes.
Moderator
460 Views
1 replies
0 likes
How do I get these books added to the mobile app library? Usually it is automatic.
How do I get these books added to the mobile app library? Usually it is automatic.
Roadie
342 Views
1 replies
0 likes
I *do not* like to shuffle songs. I also dislike auto looping features. For some reason, the two options enable themselves automatically on my Pixel 7. I find myself constantly disabling them, at least twice a listening session.
I *do not* like to shuffle songs. I also dislike auto looping features. For some reason, the two options enable themselves automatically on my Pixel 7. I find myself constantly disabling them, at lea...
Moderator
396 Views
1 replies
0 likes
I can't download my playlist
I can't download my playlist
Roadie
448 Views
1 replies
0 likes
I use google assistant with Spotify as the main music provider in my home. My house uses Google Speakers and Google Home. So I am driving to work and enjoying a podcast through Spotify app on the phone and then my wife (at home) tells the house speak...
I use google assistant with Spotify as the main music provider in my home. My house uses Google Speakers and Google Home. So I am driving to work and enjoying a podcast through Spotify app on the pho...
Moderator
448 Views
1 replies
0 likes
thats it
thats it
Not applicable
674 Views
3 replies
0 likes
I have done everythinggggggggggggggggggg I can on my phone, NOTHING will play. I even created a new account and still having the same problem!! But it works perfectly fine on the computer. Android user here.
I have done everythinggggggggggggggggggg I can on my phone, NOTHING will play. I even created a new account and still having the same problem!! But it works perfectly fine on the computer. Android us...
Moderator
374 Views
1 replies
0 likes
The video podcast (https://open.spotify.com/episode/5wyGBLcaywjkh9itrbZi7o?si=6JofCA71Tkiw5D9n0u_DwA&utm_source=whatsapp) is not shown neither on my app neither on my desktop app on my laptop
The video podcast (https://open.spotify.com/episode/5wyGBLcaywjkh9itrbZi7o?si=6JofCA71Tkiw5D9n0u_DwA&utm_source=whatsapp) is not shown neither on my app neither on my desktop app on my laptop
Moderator
520 Views
3 replies
0 likes
