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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195457 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195457 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536999 Views

78 replies

3 likes

  • 536999 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441678 Views

565 replies

37 likes

Account
Free
  • 441678 Views
  • 565 replies
  • 37 likes

Superuser Contribution Music stops playing mid-song, any playlist and replay starts the song over

PlanPremiumCountryUSADeviceGalaxy Z Fold3Operating SystemAndroid My Question or IssueEverytime I play a song, it stops mid-song and I have to reopen the app to push play and it starts the entire song over. Already uninstalled, reinstalled, logged out...

Visitor

  Plan Premium Country USA Device Galaxy Z Fold3 Operating System Android   My Question or Issue Everytime I play a song, it stops mid-song and I have to reopen the app to p...

MihailY

Moderator

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hidden Discover Weekly songs are still played

PlanPremiumCountryPolandDeviceSamsung Galaxy S20 FE 5GOperating SystemAndroid 13 Since two weeks when playing songs from Discover Weekly also hidden songs are being played. It makes this playlist almost unusable. It was working fine for a long time, ...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S20 FE 5G Operating System Android 13   Since two weeks when playing songs from Discover Weekly also hidden songs are being played. It ...

hairy_thumbs

Newbie

554 Views

2 replies

0 likes

  • 554 Views
  • 2 replies
  • 0 likes

Superuser Contribution Home page not loading on andoid

PlanPremiumCountryUKDevice(Nokia C32)Operating System(i Android ) My Question or IssueI can't access my home page on my android phone, this means I can't access settings , cache etc I have turned device off, I have uninstalled and reinstalled as per ...

Visitor

Plan Premium Country UK Device (Nokia C32) Operating System (i Android )   My Question or Issue I can't access my home page on my android phone, this means I can't access settings , ca...

Yordan

Moderator

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lenovo Tab M9 Audio Issue

Good afternoon. I am using Spotify on a Lenovo Tab M9 with external headphones. The issue is that the audio level keeps randomly changing to a lower level, usually this when instruments are louder than vocals. Are there any known fixes for this issue...

Visitor

Good afternoon. I am using Spotify on a Lenovo Tab M9 with external headphones. The issue is that the audio level keeps randomly changing to a lower level, usually this when instruments are louder th...

Joan

Moderator

1638 Views

1 replies

0 likes

  • 1638 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fire TV issue

PlanFreeCountryUnited States DeviceMitsubishi Fire TVOperating SystemFire OS 6.2.9.8 My Question or IssueDon't think this is an Android issue as the device is a fire tv, but I couldn't find a better section. For the last like 8+ months the Spotify ap...

Newbie

Plan Free Country United States  Device Mitsubishi Fire TV Operating System Fire OS 6.2.9.8   My Question or Issue Don't think this is an Android issue as the device is a fire tv,...

Dian

Spotify Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android Transition just skips the end of the song

Hello,I noticed transitions are broken on my phone, reinstalling didnt help.It used to be that between two songs there is a fade out and in.However currently once the transition time is reached like 12s oder less it just skips the end and just plays ...

Casual Listener

Hello, I noticed transitions are broken on my phone, reinstalling didnt help. It used to be that between two songs there is a fade out and in. However currently once the transition time is reached...

Timo__

Casual Listener

877 Views

2 replies

0 likes

  • 877 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ads playing over podcast content

Hi Im playing JRE MMA show 146 and the adverts are playing over the content of the podcast, so you can hear the ad and the podcast at the same time, I've noticed this with other recent jre episodes as wellPlanPremiumCountryUkDeviceSamsung galaxy 22 u...

Newbie

Hi  Im playing JRE MMA show 146 and the adverts are playing over the content of the podcast, so you can hear the ad and the podcast at the same time, I've noticed this with other recent jre epi...

Joan

Moderator

802 Views

3 replies

0 likes

  • 802 Views
  • 3 replies
  • 0 likes

Superuser Contribution DJ isn't working in Australia on oppo a16

PlanPremiumCountry DeviceOppo a16Operating SystemColour os My Question or IssueIs dj available in Oppo yet, I'm from Queensland if that matters

Visitor

  Plan Premium Country   Device Oppo a16 Operating System Colour os   My Question or Issue Is dj available in Oppo yet, I'm from Queensland if that matters   

Dian

Spotify Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Widget can't load

PlanPremiumCountryAustriaDeviceHuawei Mate 10 liteOperating SystemAndroid My Question or IssueSince the Android update to Android PIE I am not able to use the Spotify widget. It just displays a message saying "error while loading the widget".

Casual Listener

Plan Premium Country Austria Device Huawei Mate 10 lite Operating System Android   My Question or Issue Since the Android update to Android PIE I am not able to use the Spotify widget....

Brando01

Newbie

29249 Views

12 replies

0 likes

  • 29249 Views
  • 12 replies
  • 0 likes

Unable to find Listening History on profile

No matter what guide I find, this new update just doesn't show the Listening History whatsoever. I've tried EVERYTHING but nothing is showing up

Visitor

No matter what guide I find, this new update just doesn't show the Listening History whatsoever. I've tried EVERYTHING but nothing is showing up

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot Login on Android

PlanFree and will stay that way till this starts workingCountryArgentina, sometimes other countriesDeviceAndroidOperating SystemAndroid 13 My Question or IssueI changed my credentials a dozen of times to try to login using my user name and pasword an...

Newbie

Plan Free and will stay that way till this starts working Country Argentina, sometimes other countries Device Android Operating System Android 13   My Question or Issue I changed my cr...

Joan

Moderator

438 Views

1 replies

0 likes

Android Login
  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lag Issue in Spotify App

Dear Spotify Support Team, I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bring this to your attention in the hope that it can be resolved. The lag issue ...

Visitor

    Dear Spotify Support Team,   I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bri...

Elena

Moderator

1392 Views

1 replies

0 likes

Account
  • 1392 Views
  • 1 replies
  • 0 likes

notification icon Android gone

Why has the notification bell icon on the Android app disappeared? How can I get it back?

Newbie

Why has the notification bell icon on the Android app disappeared? How can I get it back?

vaajy

Roadie

1355 Views

3 replies

1 likes

  • 1355 Views
  • 3 replies
  • 1 likes

Eu tenho um plano duo Premium mas mudei p família Premium, como faço agora?

Como eu faço p mudar o plano duo Premium p o família Premium? Eu fiz a mudança mas acho q ficou ativo os 2 planos como cancelo o duo?

Visitor

Como eu faço p mudar o plano duo Premium p o família Premium? Eu fiz a mudança mas acho q ficou ativo os 2 planos como cancelo o duo?

Bittencourt

Spotify Star

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution Improving the "Enhance" feature on playlists

Greetings Spotify team! As I was using the enhance feature for my playlist with so many songs, I noticed that when I want to add/remove the suggested song, it took me a long time to find that song and it seem to bug me. I know I should be using my ey...

Casual Listener

Greetings Spotify team!    As I was using the enhance feature for my playlist with so many songs, I noticed that when I want to add/remove the suggested song, it took me a long time to fi...

Joan

Moderator

1086 Views

3 replies

2 likes

  • 1086 Views
  • 3 replies
  • 2 likes

Superuser Contribution NOT WORKING: Add the same song to multiple playlists simultaneously

PlanPremiumCountry Device(Samsung Galaxy S23)Operating System(Android) My Question or IssueThis feature was live for just a short time on my S23 but has now dissappeared. Why? BRING IT BACK! WE'VE BEEN WAITING FOR YEARS FOR IT

Newbie

Plan Premium Country   Device (Samsung Galaxy S23) Operating System (Android)   My Question or Issue This feature was live for just a short time on my S23 but has now dissappeared...

Yordan

Moderator

625 Views

2 replies

0 likes

  • 625 Views
  • 2 replies
  • 0 likes

Artist list empty and song tab disappeared

After update to 8.4.95.785, my artist list is empty save a few artists I was following, and the songs tab on the mobile app have disappeared. I primarily listen to the albums and songs I've saved by browsing artists, so this is frustrating. Has anyon...

Visitor

After update to 8.4.95.785, my artist list is empty save a few artists I was following, and the songs tab on the mobile app have disappeared. I primarily listen to the albums and songs I've saved by ...

shima_sulaiman

Visitor

6631 Views

15 replies

27 likes

  • 6631 Views
  • 15 replies
  • 27 likes

Superuser Contribution Liked songs disappear, error message comes up saying 'something went wrong'

PlanPremiumCountryJersey (UK)DeviceLGOperating SystemAndroid My Question or IssueWhen I click on my liked songs, it will randomly come up with an error message saying 'something went wrong' and the songs have disappeared. Restarting the app and signi...

Visitor

Plan Premium Country Jersey (UK) Device LG Operating System Android   My Question or Issue When I click on my liked songs, it will randomly come up with an error message saying 'someth...

Not applicable

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
  • 0 likes