Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Timbo6sic6
  • Casual Listener
  • 69782 Views
  • 69 replies
  • 26 likes
  • 69782 Views
  • 69 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 29205 Views
  • 5 replies
  • 0 likes
  • 29205 Views
  • 5 replies
  • 0 likes

Superuser Contribution After minimizing Spotify, and coming back, it redirects to the Home Screen every time

PlanPremiumCountryUSDeviceSamsung Galaxy s22+Operating SystemAndroidSpotify Version8.8.36.522 My Question or IssueSo, this wasn't an issue till about a week ago. If I minimized Spotify to look at other apps on my phone, I could come back into Spotify...

  • Regular
  • Plan Premium Country US Device Samsung Galaxy s22+ Operating System Android Spotify Version 8.8.36.522   My Question or Issue So, this wasn't an issue till about a week ago. If I min...
  • Caspervanblack
  • Regular
  • 2570 Views
  • 25 replies
  • 5 likes
  • 2570 Views
  • 25 replies
  • 5 likes

Superuser Contribution Unable to move song seek slider

PlanFreeCountryIndiaDevice(Samsung Galaxy J8)Operating System(Android) My Question or IssueI'm unable to seek through the song, to change the song to the desired timeframe/portion of the song. Also when I tap on the lyrics of the song while playing, ...

  • Visitor
  •   Plan Free Country India Device (Samsung Galaxy J8) Operating System (Android)   My Question or Issue I'm unable to seek through the song, to change the song to the desired time...
  • Yordan
  • Moderator
  • 589 Views
  • 1 replies
  • 2 likes
  • 589 Views
  • 1 replies
  • 2 likes

Superuser Contribution Progress bar on notifications is not showing since I upgraded to Android 12

This issue has been plaguing me for like half a year now. I use a vivo S1 Pro and when I got the android 12 update some time ago, the progress bar that you usually get on the notification was missing. I checked the notification settings to see if any...

  • Casual Listener
  • This issue has been plaguing me for like half a year now. I use a vivo S1 Pro and when I got the android 12 update some time ago, the progress bar that you usually get on the notification was missing...
  • Lyubka
  • Moderator
  • 1143 Views
  • 4 replies
  • 1 likes
  • 1143 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution song lyrics don't work for me

PlanFree/PremiumFreeCountryDominican Republic Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)LG K42 Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 10 My Question or Issuetwo days ago the lyrics of the songs stopped working f...

  • Newbie
  • Plan Free/Premium Free Country Dominican Republic  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) LG K42  Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
  • Joan
  • Moderator
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist transferência

Boa noite Tenho duas playlists que gostaria que virassem apenas uma. Por isso, como faço para migrar todas as músicas de uma playlist para outra sem precisar transferir uma a uma? Grato

  • Newbie
  • Boa noite   Tenho duas playlists que gostaria que virassem apenas uma. Por isso, como faço para migrar todas as músicas de uma playlist para outra sem precisar transferir uma a uma?   G...
  • Susan_GP
  • Moderator
  • 22150 Views
  • 3 replies
  • 1 likes
  • 22150 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Playlist only playing 80 songs

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited States DeviceSamsung A52 5GOperating SystemAndroid My Question or Issue I have a Playlist of a 120 or so so...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United States  Device Samsung A52 5G Operating...
  • h1tr7_iql-7ig
  • Newbie
  • 1351 Views
  • 8 replies
  • 0 likes
  • 1351 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify pausing in random intervals

PlanPremiumCountryCanadaDevice(Samsung Galaxy S20 FE, PC)Operating System(Android Windows 10,) My Question or IssueSpotify has been pausing consistently every 30-40 seconds. I have cleared cache from both devices, uninstalled reinstalled the app, log...

  • Visitor
  • Plan Premium Country Canada Device (Samsung Galaxy S20 FE, PC) Operating System (Android  Windows 10,)   My Question or Issue Spotify has been pausing consistently every 30-40 sec...
  • Joan
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Slow loading albums, barely usable since update

PlanPremium CountryUnited Kingdom DeviceSamsung Note 20 Ultra Operating SystemAndroid My Question or Issue Echoing other people's issue, I thought I would post mine, to give this issue more attention Since the new update, it is an interminable proces...

  • Music Fan
  • Plan Premium   Country United Kingdom   Device Samsung Note 20 Ultra   Operating System Android       My Question or Issue   Echoing other people's...
  • zamorano400
  • Music Fan
  • 900 Views
  • 4 replies
  • 1 likes
  • loading
    Update
  • 900 Views
  • 4 replies
  • 1 likes

Superuser Contribution Android app crashes if I try to change the app language.

Device: Oneplus 8T (KB 2003)OS Version: Stock ROM Oxygen 13.0 (KB2003_11_F.15); Android 13Spotify App Version: 8.8.8.548

  • Casual Listener
  • Device: Oneplus 8T (KB 2003) OS Version: Stock ROM Oxygen 13.0 (KB2003_11_F.15); Android 13 Spotify App Version: 8.8.8.548
  • Yordan
  • Moderator
  • 1282 Views
  • 7 replies
  • 0 likes
  • 1282 Views
  • 7 replies
  • 0 likes

Play Everywhere diasspeared

PlanPremiumCountryUK Deviceandroid and windows 11 PCOperating System My Question or IssueI can play on individual speakers in my home, but the option to play everywhere has disappeared

  • Newbie
  • Plan Premium Country UK   Device android and windows 11 PC Operating System     My Question or Issue I can play on individual speakers in my home, but the option to play eve...
  • 6 Views
  • 0 replies
  • 0 likes
  • 6 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Free won't allow me to download local files

PlanFree My Question or IssueI always download my local files from PC to Spotify Mobile by including all of them in a playlist and then downloading the playlist on mobile with Spotify open on PC, this is with a free plan. Now it says that I need Prem...

  • Casual Listener
  • Plan Free   My Question or Issue I always download my local files from PC to Spotify Mobile by including all of them in a playlist and then downloading the playlist on mobile with Spotify op...
  • AlejaR
  • Moderator
  • 861 Views
  • 5 replies
  • 0 likes
  • 861 Views
  • 5 replies
  • 0 likes

Superuser Contribution Editing "Made For You" playlists

PremiumCountryUSADeviceSamsung Galaxy S20 PlusOperating SystemAndroid 10 My Question or IssueI am not seeing the icon that removes songs from playlists that are auto-assembled by Spotify. I am not seeing it for songs or podcasts, and I am not seeing ...

  • Casual Listener
  • Premium Country USA Device Samsung Galaxy S20 Plus Operating System Android 10   My Question or Issue I am not seeing the icon that removes songs from playlists that are auto-assembled ...
  • Susan_GP
  • Moderator
  • 4502 Views
  • 8 replies
  • 2 likes
  • 4502 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Spotify no me deja ver mis me gusta

PlanPremiumCountry Device Operating SystemAndroid My Question or Issue:En mi televisor y en mi computadora todo está bien, el problema es en mi celular. Spotify no me deja ver la carpeta de mis me gusta, y tampoco me deja dar me gusta a las canciones...

  • Casual Listener
  •   Plan Premium Country   Device   Operating System Android   My Question or Issue: En mi televisor y en mi computadora todo está bien, el problema es en mi celular. Spo...
  • Lyubka
  • Moderator
  • 8704 Views
  • 11 replies
  • 0 likes
  • 8704 Views
  • 11 replies
  • 0 likes

Superuser Contribution App crashing since last update & 4 reinstalls

PlanPremiumCountryCanadaDeviceSamsung Galaxy 10+Operating SystemAndroid 12 My Question or IssueSpotify will not stay open since last update. I have followed all available FAQ to correct these issues. Lost 1/2 of my saved podcast episodes, personal pl...

  • Casual Listener
  •   Plan Premium Country Canada Device Samsung Galaxy 10+ Operating System Android 12   My Question or Issue Spotify will not stay open since last update. I have followed all avail...
  • KBruno
  • Casual Listener
  • 453 Views
  • 4 replies
  • 0 likes
  • 453 Views
  • 4 replies
  • 0 likes

Music quality taking forever to load

PlanPremiumCountryUKDeviceGoogle Pixel 6Operating SystemAndroid 13 My Question or IssueBoth myself and the Mrs have been having this for a long time now. We can get in our cars and play whatever song/album/playlist we want, all is already downloaded ...

  • Newbie
  • Plan Premium Country UK Device Google Pixel 6 Operating System Android 13   My Question or Issue Both myself and the Mrs have been having this for a long time now. We can get in our ca...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Android App Data Problem

Dear Spotify,Spotify is still my favorite music player rn (especially because of the great song radio) BUT I really hate that on my Android device (I'm using Samsung A50s running Android 11 with the most updated Spotify app from Google Play Store), t...

  • Visitor
  • Dear Spotify, Spotify is still my favorite music player rn (especially because of the great song radio) BUT I really hate that on my Android device (I'm using Samsung A50s running Android 11 with th...
  • MihailY
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Playlist on phone reverts to previous playlist on PC when connecting to car stereo over bluetooth

PlanPremiumCountryAustraliaDevicePixel 7Operating SystemAndroid 13 My Question or IssueWhenever I connect my phone to my car stereo via BT, Spotify will clear my phone's current playlist and start playing from whatever I was most recently playing on ...

  • Music Fan
  • Plan Premium Country Australia Device Pixel 7 Operating System Android 13   My Question or Issue Whenever I connect my phone to my car stereo via BT, Spotify will clear my phone's curr...
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Superuser Contribution specific playlist not syncing across different devices

PlanPremiumCountryNetherlands DeviceXiaomi Poco f3Operating Systemandorid 13 TKQ1.220829.002MIUI version MIUI Global 14.0.7 , 14.0.7.0(TKHEUXM) My Question or Issuesince 3 weeks ago, my phone has stopped syncing with my main playlist.Resetting or uni...

  • Regular
  • Plan Premium Country Netherlands   Device Xiaomi Poco f3 Operating System andorid 13 TKQ1.220829.002 MIUI version MIUI Global 14.0.7 , 14.0.7.0(TKHEUXM)   My Question or Issue s...
  • aqmery
  • Regular
  • 287 Views
  • 2 replies
  • 0 likes
  • 287 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlists crash when skipping songs

when i skip a song or when a new song starts on its own, the app crashes and looks like no song is playing, but when i go on the playlist it looks like the list is playing. the pause/play button does not work at that stage. there are no new updates, ...

  • Newbie
  • when i skip a song or when a new song starts on its own, the app crashes and looks like no song is playing, but when i go on the playlist it looks like the list is playing. the pause/play button does...
  • Lyubka
  • Moderator
  • 745 Views
  • 3 replies
  • 1 likes
  • Android
    Mobile
  • 745 Views
  • 3 replies
  • 1 likes