Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386535 Views

544 replies

34 likes

Account
Free
  • 386535 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8022 Views

0 replies

7 likes

  • 8022 Views
  • 0 replies
  • 7 likes

Superuser Contribution Streaming via bluetooth to two speakers, is it possible!

Hi people! Is there a way to stream via Bluetooth to two speakers at the same time using Spotify? I have to phones with Spotify family premium on the same local WI FI. Each is connected to a different Bluetooth speaker and while listening using Spoti...

Regular

Hi people! Is there a way to stream via Bluetooth to two speakers at the same time using Spotify?   I have to phones with Spotify family premium on the same local WI FI. Each is connected to a...

Eni

Moderator

3312 Views

5 replies

0 likes

  • 3312 Views
  • 5 replies
  • 0 likes

Superuser Contribution No audio on podcast

I have a premium plan. I listen to Talkin Baseball, and the last 4 pods say they are playing but there is no audio. The pods before play with audio, and all other pods and music play audio. Any ideas?

Visitor

I have a premium plan. I listen to Talkin Baseball, and the last 4 pods say they are playing but there is no audio. The pods before play with audio, and all other pods and music play audio. Any ideas...

Vasil

Moderator

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing spotify on sonos and alexa from different phones logged into different accounts?

PlanPremium familyCountryUkDeviceVarious samsung devices, varios echos and various sonosOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo we have an issue which has only just started, it used to work fine. Our alexa accou...

Visitor

  Plan Premium family Country Uk Device Various samsung devices, varios echos and various sonos Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...

Vasil

Moderator

2020 Views

1 replies

0 likes

  • 2020 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unsubscribed podcast still sends push notifications

PlanPremiumCountrySwedenDeviceSamsug Galaxy 10+Operating SystemAndroid v12 My Question or IssueI unsubscribed/unfollowed a podcast I no longer had an interest in. However I still get push notifications when new content is available from that podcast....

Casual Listener

Plan Premium Country Sweden Device Samsug Galaxy 10+ Operating System Android v12   My Question or Issue I unsubscribed/unfollowed a podcast I no longer had an interest in. However I s...

Susan_GP

Moderator

711 Views

1 replies

0 likes

new episodes
notification
push
unfollowed
unsubscribed
  • 711 Views
  • 1 replies
  • 0 likes

Superuser Contribution Не проходить код оплати, не сканується і пише що не дійсний

Я придбав карту поповнення в супермаркеті з qr кодом і коли я його намагаюсь сканувати то його не бачить, а коли вводжу цифри під котрі під ним тобто вручну пише що код не дійсний

Visitor

Я придбав карту поповнення в супермаркеті з qr кодом і коли я його намагаюсь сканувати то його не бачить, а коли вводжу цифри під котрі під ним тобто вручну пише що код не дійсний

Susan_GP

Moderator

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashes while searching in liked songs

PlanPremiumCountryIndia DeviceVivo V17Operating SystemAndroid 12 My Question or IssueSo I've had this problem quite recently...the Android app crashes every time I try to search among my liked songs. I've tried clean reinstall and made sure that it's...

Casual Listener

Plan Premium Country India  Device Vivo V17 Operating System Android 12   My Question or Issue So I've had this problem quite recently...the Android app crashes every time I try t...

MattyC314

Visitor

2074 Views

5 replies

2 likes

  • 2074 Views
  • 5 replies
  • 2 likes

Spotify app on Android crashes on startup

Since a few days the Spotify app on my Samsung Galaxy S22 won't start anymore. After the splash screen the app will just crash.I have tried clearing the data, cache and even uninstalling and reinstalling the app. I have tried the beta and the release...

Newbie

Since a few days the Spotify app on my Samsung Galaxy S22 won't start anymore. After the splash screen the app will just crash. I have tried clearing the data, cache and even uninstalling and reinst...

Amay

Spotify Star

684 Views

1 replies

1 likes

  • 684 Views
  • 1 replies
  • 1 likes

Superuser Contribution Repeat button missing or greyed out on all players, on a premium account

PlanPremium FamilyCountryIndia DeviceAndroid device, Macbook desktop app, Web Player on Firefox. Hiya,My repeat button has gone missing from the menu at the top right of the app. On the desktop app and web player, the repeat button is simply greyed o...

Newbie

Plan Premium Family Country India   Device Android device, Macbook desktop app, Web Player on Firefox.   Hiya, My repeat button has gone missing from the menu at the top right of t...

Joan

Moderator

1490 Views

1 replies

0 likes

  • 1490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums only display tracks up to 500, seeking is extremely slow

https://open.spotify.com/album/12ITA9gL54QeKwshpS7QPG?si=dVPoXgpZRI686ol3bKMqzgPlan PremiumCountry Germany Device OnePlus 6, Lenovo tab4 8 plusOperating System Android 9 & 8 Besides of listening to music I also do enjoy listening to audio books on Sp...

Casual Listener

https://open.spotify.com/album/12ITA9gL54QeKwshpS7QPG?si=dVPoXgpZRI686ol3bKMqzgPlan Premium Country Germany   Device OnePlus 6, Lenovo tab4 8 plus Operating System Android 9 & 8 ...

Impatient-Emu

Newbie

5068 Views

9 replies

2 likes

Android
bug
bugreport
  • 5068 Views
  • 9 replies
  • 2 likes

Superuser Contribution Songs play with wifi but not Cellular data

I've been trying to listen to songs in my App.At first, it didn't let me login saying I was Offline although everything was working fine then I connected with Wifi and logged into the App successfully, and now I'm trying to play songs but the songs d...

Casual Listener

I've been trying to listen to songs in my App. At first, it didn't let me login saying I was Offline although everything was working fine then I connected with Wifi and logged into the App success...

Not applicable

2210 Views

4 replies

0 likes

  • 2210 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't play music

Recently when trying to play any taylor swift song it wont let me. It says that this song isnt available when you press it. Just a few days ago i was able to, this has never happend to me before and ive tried everything i can think of. Please help

Newbie

Recently when trying to play any taylor swift song it wont let me. It says that this song isnt available when you press it. Just a few days ago i was able to, this has never happend to me before and ...

Yordan

Moderator

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify keeps re-downloading songs

My Question or IssueAs said in the title, my spotify keeps re-downloading songs everyday. No, they are not new songs that I added to my playlist or something similar, these are songs that I have downloaded before, but everyday they download over and ...

Visitor

My Question or Issue As said in the title, my spotify keeps re-downloading songs everyday. No, they are not new songs that I added to my playlist or something similar, these are songs that I have do...

Dian

Spotify Legend

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect on Sonos switch to phone bluetooth when reconnected

PlanPremiumCountrySingapore DevicePixel 7a, Sonos Era 100Operating SystemAndroid 13 My Question or IssueI’m encountering a weird user experience when using Spotify connect I am using a hearing aid that is bluetooth connected to my phoneI start a song...

Casual Listener

Plan Premium Country Singapore   Device Pixel 7a, Sonos Era 100 Operating System Android 13   My Question or Issue I’m encountering a weird user experience when using Spotify co...

Dian

Spotify Legend

893 Views

3 replies

0 likes

  • 893 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Songs based on..." changed to "We play recommended Songs for you"?

Hello,I just got a quick question:When I play a Song with no Playlist or Songs in queue, it always played "Songs based on...", songs that were similar to the song I started.Now it says "We play recommended Songs for you". Is that the same, or has som...

Music Fan

Hello, I just got a quick question: When I play a Song with no Playlist or Songs in queue, it always played "Songs based on...", songs that were similar to the song I started. Now it says "We play...

Susan_GP

Moderator

1780 Views

5 replies

0 likes

  • 1780 Views
  • 5 replies
  • 0 likes

Superuser Contribution High battery drain when connected to Galaxy Watch Active

PlanPremium DeviceGoogle Pixel/Samsung Galaxy Watch ActiveOperating SystemAndroid P My Question or IssueI'm experiencing high battery usage from the Spotify app when connected to my Galaxy watch Active in remote playback mode, even when no music is p...

Casual Listener

Plan Premium   Device Google Pixel/Samsung Galaxy Watch Active Operating System Android P   My Question or Issue I'm experiencing high battery usage from the Spotify app when conne...

dieserniko

Regular

16467 Views

20 replies

23 likes

  • 16467 Views
  • 20 replies
  • 23 likes

Superuser Contribution APP CRASH WHEN PREMIUM IS CONECTED (FREE ACCOUNT WORKS)

hi, i have a android chinese headunit and when i try to enter on my spotify premium account, apps crash and close. I try create a free account and apps works properly. here is two videos showing this issue https://youtube.com/shorts/qigyv07Dchw (app ...

Visitor

hi, i have a android chinese headunit and when i try to enter on my spotify premium account, apps crash and close. I try create a free account and apps works properly.   here is two videos sho...

Susan_GP

Moderator

673 Views

3 replies

0 likes

  • 673 Views
  • 3 replies
  • 0 likes

Superuser Contribution problem controlling volume on my new samsung galaxy watch 4

i bought a new samsung galaxy watch 4 and i am not able to control volume with the spotify app. The spotify app is not connecting as your phone but connecting as my device name. this may be the issue. please help me in solving this problem

Newbie

i bought a new samsung galaxy watch 4 and i am not able to control volume with the spotify app. The spotify app is not connecting as your phone but connecting as my device name. this may be the issue...

jatin123

Visitor

1307 Views

2 replies

0 likes

  • 1307 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Assign volume buttons to spotify volume instead of media volume

Hey there,Since I switched from an older model to the Galaxy S22, I've been missing a feature in Spotify that is important to me. When I listen to music, it's usually on a smart speaker with Spotify Connect integration. With my old phone, I could eas...

Casual Listener

Hey there, Since I switched from an older model to the Galaxy S22, I've been missing a feature in Spotify that is important to me. When I listen to music, it's usually on a smart speaker with Spot...

xb__Levi__dx

Casual Listener

16905 Views

6 replies

0 likes

  • 16905 Views
  • 6 replies
  • 0 likes

Solved!! Language bug & feature missing

PlanPremiumCountryBrazilDeviceMoto G8 PowerOperating SystemAndroid 11 My Question or Issue Hello, my current Spotify Version is 8.8.62.491. There was a new Spotify feature that I enjoyed a lot but suddenly is missing from my Spotify. I tried clean re...

Gig Goer

  Plan Premium Country Brazil Device Moto G8 Power Operating System Android 11   My Question or Issue   Hello, my current Spotify Version is 8.8.62.491.   There...

Maxim

Spotify Star

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes