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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 854214 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 854214 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20354 Views
  • 3 replies
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  • 20354 Views
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Superuser Contribution [Connect] Issue with Android 11

My Spotify App stops playback when connected with a JBL Clip 3 speaker at intermittent times. The phone is a Samsung S10e which recently upgraded to Android 11 software. Did not have these issues with previous Android versions.

  • Visitor
  • My Spotify App stops playback when connected with a JBL Clip 3 speaker at intermittent times. The phone is a Samsung S10e which recently upgraded to Android 11 software. Did not have these issues wit...
  • Novy
  • Moderator
  • 197 Views
  • 1 replies
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  • Connect
  • 197 Views
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Superuser Contribution Track title colour on "Artist Page" -> "Liked songs"- a UI, State and Responsiveness Issue,

PlanPremiumCountryUnited Kingdom Device(Galaxy Note Operating System(Android 9 (Pie)) My IssueHi,I'm a long-term Spotify user, and have an interest in User Experience design.I have noticed a slight UI discrepancy, along with some quite unexpected UI ...

inconsistent colouring.jpg search library.jpg track green.jpg 1.jpg
  • Casual Listener
  • Plan Premium Country United Kingdom   Device (Galaxy Note 😎 Operating System (Android 9 (Pie))   My Issue Hi, I'm a long-term Spotify user, and have an interest in ...
  • MafeG
  • Spotify Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • color
    Colour
    gray
    grey
    liked
    portishead
    songs
    UI
    UX
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Superuser Contribution Spotify crashes when I take pictures

Hi! I'm using the Pixel 3 XL with Spotify Premium and bluetooth earphones (Jabra Elite). My problem: When I take pictures with my phone while listening to music the Spotify App crashes.

  • Regular
  • Hi!   I'm using the Pixel 3 XL with Spotify Premium and bluetooth earphones (Jabra Elite). My problem: When I take pictures with my phone while listening to music the Spotify App crashes.
  • Eni
  • Moderator
  • 2397 Views
  • 5 replies
  • 1 likes
  • 2397 Views
  • 5 replies
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Superuser Contribution Spotify is trying to play

PremiumCountryBelgiumOperating SystemAndroid 11 My Question or IssueHello,I have this notification untill I start playing something, just because I've put the widget on the homescreen...How can I get rid of this?Thank you

  • Casual Listener
  •   Premium Country Belgium Operating System Android 11   My Question or Issue Hello, I have this notification untill I start playing something, just because I've put the widget on t...
  • Alex
  • Moderator
  • 456 Views
  • 1 replies
  • 1 likes
  • 456 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android] About Spotify Mi phone user bottom navigation bar immersion adaptation problem

About Spotify Mi phone user bottom navigation bar immersion adaptation problemHello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was using Spotify.The navigation bar at the bottom of Xiaom...

  • Regular
  • About Spotify Mi phone user bottom navigation bar immersion adaptation problem Hello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was ...
  • ming3342
  • Casual Listener
  • 284 Views
  • 4 replies
  • 2 likes
  • Android
  • 284 Views
  • 4 replies
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Superuser Contribution [after update nothing will load]

Premium plan, Fairphone 3+, android 10. After an update of Spotify a few days ago, the only thing that loads in the app is home screen. As I try playing something from there, nothing will play. Load my library? Nothing but a loadscreen. Search for an...

  • Visitor
  • Premium plan, Fairphone 3+, android  10.  After an update of Spotify a few days ago, the only thing that loads in the app is home screen. As I try playing something from there, nothing wi...
  • CarlosE
  • Moderator
  • 217 Views
  • 3 replies
  • 0 likes
  • 217 Views
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Superuser Contribution Artist name is NOT centered

Hi! So as of recently I've noticed how some artists name (inside of an Album or EP) isn't centered and it's just bugging me out wayyy more than it should. I'm on a Samsung Galaxy S21 with version: 8.6.72.1121

  • Casual Listener
  • Hi! So as of recently I've noticed how some artists name (inside of an Album or EP) isn't centered and it's just bugging me out wayyy more than it should.   I'm on a Samsung Galaxy S21 with ve...
  • Eni
  • Moderator
  • 212 Views
  • 3 replies
  • 1 likes
  • 212 Views
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  • 1 likes

Solved!!Superuser Contribution Equalizer stops working

PlanPremiumCountryGermanyDeviceLenovo Tab M10 FHD PlusOperating SystemAndroid 10 My Question or Issue The Equalizer stops working randomly or when I select a different track. When I open it, it starts again. The button shows it as active.

  • Casual Listener
  • Plan Premium Country Germany Device Lenovo Tab M10 FHD Plus Operating System Android 10   My Question or Issue   The Equalizer stops working randomly or when I select a different...
  • CarlosE
  • Moderator
  • 1068 Views
  • 3 replies
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  • Other
  • 1068 Views
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Superuser Contribution Android Auto - Liked songs under Artist Tab won't play

PlanPremiumCountryUSADeviceGalaxy S10 My Question or Issue. I select liked songs under the artist tab in Android Auto and instead of playing the liked songs for that specific artist, it plays the last liked song I added to my library.

  • Regular
  • Plan Premium Country USA Device Galaxy S10   My Question or Issue.  I select  liked songs under the artist tab in Android Auto and instead of playing the liked songs for that ...
  • Eni
  • Moderator
  • 1523 Views
  • 19 replies
  • 1 likes
  • 1523 Views
  • 19 replies
  • 1 likes

Superuser Contribution Help - Spotify pauses every 30secs on Kindle Fire

Hi all. Hoping for some help.I have a fairly old Kindle Fire - 5th generation, currently running Fire OS 5.6.8.0 (626547120). I have Spotify Premium on a family plan. My issue is that when I play anything on Spotify on the Kindle Fire, Spotify automa...

  • Casual Listener
  • Hi all. Hoping for some help. I have a fairly old Kindle Fire - 5th generation, currently running Fire OS 5.6.8.0 (626547120). I have Spotify Premium on a family plan. My issue is that when I play a...
  • Kiril
  • Moderator
  • 219 Views
  • 3 replies
  • 0 likes
  • 219 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Alexa stop playing"

PlanFreeCountryUK DeviceHD Fire 8th GenOperating SystemFire OS My Question or IssueWatching the screen I can see play toggle to pause but instantly toggle back to play.How do you get spotify to stop playing via the tablet as if I unmute the Mic on my...

  • Casual Listener
  • Plan Free Country UK   Device HD Fire 8th Gen Operating System Fire OS   My Question or Issue Watching the screen I can see play toggle to pause but instantly toggle back to play...
  • Kiril
  • Moderator
  • 491 Views
  • 3 replies
  • 0 likes
  • 491 Views
  • 3 replies
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Superuser Contribution Can't Search Playlist

PlanPremiumCountryUSADeviceSamsung S10eOperating SystemAndroid 11 My Question or IssueAs of today, I am unable to search through playlists on my phone. Yesterday playlists had a search bar at the top and I specifically used it to find a song. Today i...

  • Newbie
  • Plan Premium Country USA Device Samsung S10e Operating System Android 11   My Question or Issue As of today, I am unable to search through playlists on my phone. Yesterday playlists ha...
  • MafeG
  • Spotify Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile] Move "new releases" to the top of the home screen

New music is important to Spotify listeners. We want to know when our favorite bands come out with a new song or album. It is difficult to find the "new releases" section in the homepage. It's usually 3/4 the way down the page, and sometimes I can't ...

  • Visitor
  • New music is important to Spotify listeners. We want to know when our favorite bands come out with a new song or album. It is difficult to find the "new releases" section in the homepage. It's usuall...
  • CarlosE
  • Moderator
  • 219 Views
  • 1 replies
  • 1 likes
  • Mobile
  • 219 Views
  • 1 replies
  • 1 likes

Superuser Contribution Annoying Try Saying message will not go away

PlanPremiumCountryUSADeviceSamsung Galaxy S21Operating SystemAndroid 11 My Question or IssueAfter a recent update, now Spotify in Car Mode will repeatedly flash a message on screen asking me to "Try Saying" something, like go to next track, or show m...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S21 Operating System Android 11   My Question or Issue After a recent update, now Spotify in Car Mode will repeatedly flash a messag...
  • Ver
  • Spotify Legend
  • 1916 Views
  • 20 replies
  • 2 likes
  • 1916 Views
  • 20 replies
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Superuser Contribution Track information not updated over bluetooth

PlanPremiumCountryBelgiumDeviceOneplus 7T pro2019 Toyota CorollaOperating SystemAndroid 10 My Question or IssueWhen i connect my phone to the car audio the track information is shown of the track that is playing at the moment of connection.When the n...

  • Casual Listener
  • Plan Premium Country Belgium Device Oneplus 7T pro 2019 Toyota Corolla Operating System Android 10   My Question or Issue When i connect my phone to the car audio the track informatio...
  • Cyoung98
  • Casual Listener
  • 1720 Views
  • 5 replies
  • 5 likes
  • 1720 Views
  • 5 replies
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Solved!!Superuser Contribution Android app crashes during playback after a few minutes

PlanPremiumCountryNLDeviceBlackview BV 9900 ProOperating SystemAndroid 10My Question or IssueHi there,The Spotify Andoid app crashes every time after a few minutes playback.It does not freeze, it stops competely (also dissapaers from memory). I’ve re...

  • Regular
  • Plan Premium Country NL Device Blackview BV 9900 Pro Operating System Android 10 My Question or Issue Hi there, The Spotify Andoid app crashes every time after a few minutes playback. It d...
  • MafeG
  • Spotify Legend
  • 1856 Views
  • 19 replies
  • 2 likes
  • 1856 Views
  • 19 replies
  • 2 likes

Superuser Contribution JRE - Audio Only

Can you please provide an update on the audio version of JRE for your desktop application? Not sure if it is your plan to ruin this podcast, but in its current format it destroys my CPU and is terrible quality. Joe and Young Jamie figured out how to ...

  • Regular
  • Can you please provide an update on the audio version of JRE for your desktop application?      Not sure if it is your plan to ruin this podcast, but in its current format it destroy...
  • fres87
  • Casual Listener
  • 447 Views
  • 4 replies
  • 1 likes
  • 447 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can't Add Member to Duo Mix

PlanPremium Duo CountryCanada DeviceGalaxy S9+ and Huawei P20 Operating SystemAndroid 10 and Android 9 My Question or Issue I recently switched from the Family plan to Duo for me (Galaxy S9+) and my girlfriend (Huawei P20). We used the Family Mix a l...

  • Casual Listener
  • Plan Premium Duo   Country Canada   Device Galaxy S9+ and Huawei P20   Operating System Android 10 and Android 9   My Question or Issue   I recently switch...
  • Daniel227
  • Music Fan
  • 2804 Views
  • 11 replies
  • 4 likes
  • Duo
    Duo Mix
  • 2804 Views
  • 11 replies
  • 4 likes

Superuser Contribution Spotify consumed about 10 GB without even being used

Plan: PremiumMexicoDevice: OnePlus 8Operating System: Android 11 Last night Spotify consumed about 10 GB without even being used...The phone was discharged, I plugged it in and turn it on... The next day in the morning I noticed I had a message from ...

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  • Newbie
  • Plan: Premium Mexico Device: OnePlus 8 Operating System: Android 11   Last night Spotify consumed about 10 GB without even being used... The phone was discharged, I plugged ...
  • Eni
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes