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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842827 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14348 Views
  • 1 replies
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  • 14348 Views
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Superuser Contribution Podcast charts showing nothing.

PlanPremiumCountryDenmarkDevicePixel 4a 5gOperating SystemAndroid 11 My Question or IssueI can't access podcast charts. When I click on it it says: something went wrong, please have another go. However, other categories work fine. Also, the images ar...

  • Regular
  • Plan Premium Country Denmark Device Pixel 4a 5g Operating System Android 11   My Question or Issue I can't access podcast charts. When I click on it it says: something went wrong, plea...
  • Ivan
  • Spotify Legend
  • 765 Views
  • 5 replies
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  • 765 Views
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Solved!!Superuser Contribution Lack of fast forword and rewind by holding headphones next/previous buttons

Greetings, I try to find out for very long if it is possible to get fast forward or rewind a song or track using the headphones without touching your smartphone, but could't find any solution. I would like sometime to have the options like on many ot...

  • Visitor
  • Greetings,   I try to find out for very long if it is possible to get fast forward or rewind a song or track using the headphones without touching your smartphone, but could't find any solutio...
  • Mihail
  • Spotify Legend
  • 432 Views
  • 1 replies
  • 0 likes
  • Fast forward and rewind with headphone buttons
  • 432 Views
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Solved!!Superuser Contribution Spotify for AndroidTV not showing on Google Playstore

PlanFree/PremiumCountryNepalDeviceMi Box S 4KOperating SystemAndroidTV Pie My Question or IssueSpotify app for androidtv not showing on Google Playstore

  • Casual Listener
  • Plan Free/Premium Country Nepal Device Mi Box S 4K Operating System AndroidTV Pie   My Question or Issue Spotify app for androidtv not showing on Google Playstore 
  • Novy
  • Moderator
  • 629 Views
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  • 629 Views
  • 3 replies
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Superuser Contribution Huawei HONOR 30 Pro Plus Unable to install the program

Device(Huawei HONOR 30 Pro Plus)Operating System(Android 10.) My Question or IssueThere is no program in the Huawei AppGallery store. I tried downloading the APK file from the official Spotify website, but after installing the program, the program im...

  • Newbie
  • Device (Huawei HONOR 30 Pro Plus) Operating System (Android 10.)   My Question or Issue There is no program in the Huawei AppGallery store. I tried downloading the APK file from the offici...
  • Jeremy
  • Moderator
  • 200 Views
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  • 200 Views
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Superuser Contribution The Android app streams in low quality on cellular no matter what settings

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueA month or so ago, the app started streaming all music, whether cached or not, in low quality despite my quality settings being set to very high fo...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue A month or so ago, the app started streaming all music, whether ca...
  • Eni
  • Moderator
  • 303 Views
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  • 303 Views
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Superuser Contribution Bluetooth and auto-starting Stations

PlanPremiumCountry DeviceMi 9TOperating SystemAndroid 10 My Question or Issue Whenever I turn on Bluetooth on my phone to listen to some music using my headphones, the Stations app turns on and pops up automatically. I close it, start Spotify, listen...

  • Music Fan
  • Plan Premium Country   Device Mi 9T Operating System Android 10   My Question or Issue   Whenever I turn on Bluetooth on my phone to listen to some music using my headphones...
  • Mihail
  • Spotify Legend
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
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Superuser Contribution Downloaded podcasts don't appear in "Downloads"

PlanPremiumCountryFranceDeviceHuawei P20 ProOperating SystemAndroid 10 | Spotify Version : 8.6.8.1094 My IssueHey,I've spotted issued with podcasts.Downloaded podcasts don't appear in the downloads section A downloaded podcast won't appear automatica...

  • Gig Goer
  • Plan Premium Country France Device Huawei P20 Pro Operating System Android 10 |  Spotify Version : 8.6.8.1094   My Issue Hey, I've spotted issued with podcasts. Downloaded podca...
  • Gazerbin
  • Gig Goer
  • 290 Views
  • 7 replies
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  • 290 Views
  • 7 replies
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Superuser Contribution Forced to reboot my phone

PlanDuo PremiumCountryFrance DeviceSamsung Galaxy A8 2018Operating SystemAndroid 9 Pie My Question or IssueHello,Sometimes, i try to use spotify on me galaxy A8 but, when i try to launch it, it stays black. I see structure of the app (top bar backgro...

  • Newbie
  •   Plan Duo Premium Country France   Device Samsung Galaxy A8 2018 Operating System Android 9 Pie   My Question or Issue Hello, Sometimes, i try to use spotify on me gala...
  • Alex
  • Moderator
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
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Superuser Contribution I can only play the last song on my like list.

PlanPremiumCountryPeruDeviceMoto G6 plusOperating SystemAndroid My Question or IssueI can only play the last song on my like list.I can't see my list of likes, no song or podcast is played, I already uninstalled and restarted the application, the pro...

  • Newbie
  • Plan Premium Country Peru Device Moto G6 plus Operating System Android   My Question or Issue I can only play the last song on my like list. I can't see my list of likes, no song or p...
  • Ivan
  • Spotify Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • Android
    fail
    Premium
  • 167 Views
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Superuser Contribution Video pop out

None of the below information is required. However, the more you provide the easier it will be for us to try PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueHow do you get podcasts to pop out so that when you...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try  Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android...
  • Ninjakody888
  • Newbie
  • 2449 Views
  • 2 replies
  • 1 likes
  • 2449 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify no in the notification bar (Galaxy S10+)

PlanPremium FamilyCountryGermanyDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or IssueHello, since the last update, Spotify no longer appears in the notification bar, even though all notification options are enabled (Galaxy S10+ / A...

  • Casual Listener
  • Plan Premium Family Country Germany Device Samsung Galaxy S10+ Operating System Android 11   My Question or Issue Hello, since the last update, Spotify no longer appears in the notific...
  • CarlosE
  • Moderator
  • 326 Views
  • 4 replies
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  • 326 Views
  • 4 replies
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Solved!!Superuser Contribution spotify keeps downloading using data

i turned off the setting on both of my sim cards, but it keeps on downloading using my data. also tried to turn the setting on and off but it didn't solve the problem PlanPremiumCountryHungary DeviceXiaomi Redmi Note 8Operating System My Question or ...

  • Casual Listener
  • i turned off the setting on both of my sim cards, but it keeps on downloading using my data. also tried to turn the setting on and off but it didn't solve the problem  Plan Premium Country H...
  • CarlosE
  • Moderator
  • 1335 Views
  • 1 replies
  • 0 likes
  • 1335 Views
  • 1 replies
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Spotify controls not showing up on notification drop-down (Galaxy S21)

PlanPremiumCountryUSADeviceUnlocked Samsung Galaxy S21Operating SystemAndroid 11 My Question or IssueI used to be able to swipe down from the top of my screen and Spotify controls and information would appear. It was working with my phone up until a ...

  • Casual Listener
  •   Plan Premium Country USA Device Unlocked Samsung Galaxy S21 Operating System Android 11   My Question or Issue I used to be able to swipe down from the top of my screen and Spo...
  • khayman281
  • Casual Listener
  • 1273 Views
  • 1 replies
  • 1 likes
  • 1273 Views
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  • 1 likes

Superuser Contribution Spotify only downloads 3-5 songs at a time

PlanPremium FamilyCountry: Australia Device(Samsung Galaxy S10)Operating System(Android 11)Latest Spotify app My Question or IssueI have downloaded music so I an listen to it when I'm not within WiFi reach. Recently I've added a few more playlists bu...

  • Newbie
  • Plan Premium Family Country: Australia   Device (Samsung Galaxy S10) Operating System (Android 11) Latest Spotify app   My Question or Issue I have downloaded music so I an liste...
  • Ver
  • Spotify Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
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Superuser Contribution Japanese lyrics broken in 8.6.8.1094, too many newline characters?

PlanPremiumCountryJapanDeviceXperia 10iiOperating SystemAndroid 10 My Question or IssueEnglish lyrics seems to be fine, while Japanese lyrics is appears to be newlined several times each line break. Since Japanese characters are at least 2x as wide a...

  • Casual Listener
  • Plan Premium Country Japan Device Xperia 10ii Operating System Android 10   My Question or Issue English lyrics seems to be fine, while Japanese lyrics is appears to be newlined severa...
  • Jeremy
  • Moderator
  • 221 Views
  • 1 replies
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  • Japanese
    lyrics
  • 221 Views
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Solved!! Disconnect between controls and audio

PlanPremiumCountryUSADeviceSamsung Galaxy S20Operating SystemAndroid 11 My Question or IssueI keep getting a disconnect between the spotify mobile app and its player. See video:https://youtube.com/shorts/CE4NwzVzoUo The controls still change the song...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy S20 Operating System Android 11   My Question or Issue I keep getting a disconnect between the spotify mobile app and its player. See vid...
  • Mowgef
  • Casual Listener
  • 190 Views
  • 2 replies
  • 0 likes
  • 190 Views
  • 2 replies
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Superuser Contribution spotify don´t run in two android phones

Plan Premium Familiar Country Spain Devicexiaomi 10tOperating Systemandroid In my old telephone spotify didn´t work properly, and in my new smartphone still not working. Spotify runs very slow or directly breaks. I prove everything.

  • Newbie
  • Plan Premium Familiar   Country Spain   Device xiaomi 10t Operating System android   In my old telephone spotify didn´t work properly, and in my new smartphone still not worki...
  • CarlosE
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
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Solved!!Superuser Contribution How to play the rest of the album?

Either I am stupid or the IU team has to go back to figma. (Both is very possible.) I use Spotify like this:I search for an artist. The search presents me some songs, with album art. I tap on a song, song plays.At the end of the song it either repeat...

  • Regular
  • Either I am stupid or the IU team has to go back to figma. (Both is very possible.)   I use Spotify like this: I search for an artist. The search presents me some songs, with album art. I tap...
  • CarlosE
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle only with Spotify Lite (Premium account)

PlanPremiumCountryFranceDeviceFairphone 2Operating SystemAndroid 10 (LineageOS 17.1) My Question or IssueEverything is in shuffle only mode in Spotify Lite, despite my plan being Premium. I can't listen to any album or playlist in the right order.My ...

  • Newbie
  • Plan Premium Country France Device Fairphone 2 Operating System Android 10 (LineageOS 17.1)   My Question or Issue Everything is in shuffle only mode in Spotify Lite, despite my plan b...
  • CarlosE
  • Moderator
  • 687 Views
  • 1 replies
  • 0 likes
  • lite
    shuffle
  • 687 Views
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[Android][Playlists] Thirty minute sleep timer without ads, 30 mins ad free.

If spotify supplies 30 mins ad free then the 30 mins sleep timer should be ad free. At the moment there is ads after one song and ads again before the end. That is not 30 mins ad free. That is a lie.

  • Visitor
  • If spotify supplies 30 mins ad free then the 30 mins sleep timer should be ad free. At the moment there is ads after one song  and ads again before the end. That is not 30 mins ad free. That is ...
  • 113 Views
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  • Android
    Playlists
  • 113 Views
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