Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375251 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hey there,Since I switched from an older model to the Galaxy S22, I've been missing a feature in Spotify that is important to me. When I listen to music, it's usually on a smart speaker with Spotify Connect integration. With my old phone, I could eas...
Hey there, Since I switched from an older model to the Galaxy S22, I've been missing a feature in Spotify that is important to me. When I listen to music, it's usually on a smart speaker with Spot...
Casual Listener
16585 Views
6 replies
0 likes
PlanPremiumCountryBrazilDeviceMoto G8 PowerOperating SystemAndroid 11 My Question or Issue Hello, my current Spotify Version is 8.8.62.491. There was a new Spotify feature that I enjoyed a lot but suddenly is missing from my Spotify. I tried clean re...
Plan Premium Country Brazil Device Moto G8 Power Operating System Android 11 My Question or Issue Hello, my current Spotify Version is 8.8.62.491. There...
Spotify Star
538 Views
1 replies
0 likes
PlanPremium CountryGermany DeviceGoogle Home (Mini) Speaker My Question or IssueHi, when I am casting to my google home speakers the volume drops every few seconds. The Volume decreases like 10% - 20% for around one second and is then back to normal....
Plan Premium Country Germany Device Google Home (Mini) Speaker My Question or Issue Hi, when I am casting to my google home speakers the volume drops every few seconds....
Moderator
1647 Views
7 replies
1 likes
PlanGratisPaísEspañaDispositivoHuawei Y5Sistema operativoAndroide Mi pregunta o problemaBueno, puede que esto sea mar porque yo soy una novata o algo (empecé a utilizar Spotify hace unas 2 semanas) pero bueno, les cuento mi problema:Cuando me lo inst...
Plan Gratis País España Dispositivo Huawei Y5 Sistema operativo Androide Mi pregunta o problema Bueno, puede que esto sea mar porque yo soy una novata o algo (empecé a utilizar Spot...
Visitor
921 Views
1 replies
0 likes
Desktop / AndriodPremium user Google Music is going away, but had the ability to add a few songs to a queue and replay them, as well as being able to clear the entire queue at once.Why is that not a feature here? It is asinine that I have to have a s...
Desktop / Andriod Premium user Google Music is going away, but had the ability to add a few songs to a queue and replay them, as well as being able to clear the entire queue at once. Why...
Visitor
1863 Views
1 replies
4 likes
PlanPremiumCountryUSADeviceSamsung Galaxy A23 5GOperating SystemAndroid 13 My Question or IssueSpotify will resume playing through the phone speaker after the first few seconds following pausing via the Android Auto interface or if I turn off my car....
Plan Premium Country USA Device Samsung Galaxy A23 5G Operating System Android 13 My Question or Issue Spotify will resume playing through the phone speaker after the first few secon...
Moderator
5163 Views
16 replies
1 likes
PlanPremiumCountry DeviceSamsung 20feOperating SystemAndroid My Question or IssueEvery time I restart Spotify "helpfully" pops up on my phone reminding me of the last song I happened to be listening to.This may come as a terrible shock to you but my ...
Plan Premium Country Device Samsung 20fe Operating System Android My Question or Issue Every time I restart Spotify "helpfully" pops up on my phone reminding me of the last so...
Casual Listener
17515 Views
23 replies
0 likes
PlanPremiumCountryIsrael DevicePoco X3 ProOperating System Android 12 My Question or IssueWhen YouTube is opened on phone the sound amplifies and some effect (probably stereo enhance) is on. This happens only while listening with Bluetooth earphones ...
Plan Premium Country Israel Device Poco X3 Pro Operating System Android 12 My Question or Issue When YouTube is opened on phone the sound amplifies and some effec...
326 Views
0 replies
0 likes
My Question or Issue I am using Spotify Version 8.5.31.676 for Android. Twice in the last week, the Spotify app has, on its own, changed the default storage location for music downloads. Specifically, it changed the storage location from my SD card t...
My Question or Issue I am using Spotify Version 8.5.31.676 for Android. Twice in the last week, the Spotify app has, on its own, changed the default storage location for music download...
Newbie
2168 Views
6 replies
5 likes
PlanPremiumCountryGermanyDevicemi 10 pro maxoperation systemAndroidhello dearThe following error is displayed when I try to log in to SpotifyError: ForbiddenYour client does not have permission to get URL / from this server.when i want to play music ...
Plan Premium Country Germany Device mi 10 pro max operation system Android hello dear The following error is displayed when I try to log in to Spotify Error: Forbidden Your client does not...
Casual Listener
22283 Views
6 replies
1 likes
The loop button is gone and replaced by a hide song button. I can't find anything that would allow looping. I have premium.
The loop button is gone and replaced by a hide song button. I can't find anything that would allow looping. I have premium.
Moderator
2119 Views
5 replies
0 likes
I recently purchased Xiaomi Pad 5, so it is still new. However, when I log on to Spotify using FB it would freeze on a blank screen and not load the contents of Spotify. Is there an issue with the app? Please assist as I'm a daily user for Spotify. P...
I recently purchased Xiaomi Pad 5, so it is still new. However, when I log on to Spotify using FB it would freeze on a blank screen and not load the contents of Spotify. Is there an issue with the ap...
Visitor
998 Views
2 replies
0 likes
I am trying to view lyrics to songs?? I have clicked on the Now Playing bar? But I see nothing that says LYRICS to tap??? Help??
I am trying to view lyrics to songs?? I have clicked on the Now Playing bar? But I see nothing that says LYRICS to tap??? Help??
Spotify Legend
524 Views
1 replies
0 likes
Hi there. In last couple of weeks Spotify keeps skipping and jumping songs within albums and if I've more than one album saved by an artist, spotify randomly shuffles through those too. I never hit Shuffle Play. Updated two days ago and no change. V ...
Hi there. In last couple of weeks Spotify keeps skipping and jumping songs within albums and if I've more than one album saved by an artist, spotify randomly shuffles through those too. I never hit S...
Moderator
7211 Views
6 replies
0 likes
I have Spotify running 24/7 generally in my office (I just mute the speakers at the end of each working day). It connects to a speaker via bluetooth from a Mac mini in the office. The Spotify app on my Android phone (Samsung Galaxy A53) auto-starts u...
I have Spotify running 24/7 generally in my office (I just mute the speakers at the end of each working day). It connects to a speaker via bluetooth from a Mac mini in the office. The Spotif...
Moderator
923 Views
3 replies
0 likes
PlanPremiumCountryCanadaDevicepixel 7 (android) and pc Windows 10Operating SystemAndroid and Windows 10 My Question or IssueI want to listen the same music on my phone (android) and my pc (windows 10). I saw spotify connect to broadcast music on many...
Plan Premium Country Canada Device pixel 7 (android) and pc Windows 10 Operating System Android and Windows 10 My Question or Issue I want to listen the same music on my phone (...
Spotify Star
548 Views
1 replies
0 likes
Supongo que será la renovación con cambio de tarjetas. Puedo pagar desde Mercado Pago?
Supongo que será la renovación con cambio de tarjetas. Puedo pagar desde Mercado Pago?
Not applicable
557 Views
3 replies
0 likes
Tengo plan familiar, tuve que cancelar la tarjeta y no se absorbió el pago, cuando restablecí premium no me dejó reproducir nada, abro álbumes y dice que debo agregar canciones al album, y los míos igual están vacíos, aun estén recomendados en inicio...
Tengo plan familiar, tuve que cancelar la tarjeta y no se absorbió el pago, cuando restablecí premium no me dejó reproducir nada, abro álbumes y dice que debo agregar canciones al album, y los míos i...
Spotify Legend
340 Views
1 replies
0 likes
When I open any list, it plays the first song and then it stops. Every Time I am using it.
When I open any list, it plays the first song and then it stops. Every Time I am using it.
Spotify Legend
351 Views
1 replies
0 likes
Plan ?Free/Premium ......PremiumCountry...... UK Device Google .....Pixel 4a(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System .....Android 13(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis afternoon at about 17:30 t...
Plan ? Free/Premium ......Premium Country...... UK Device Google .....Pixel 4a (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System .....Android 13 (iOS 10, Android ...
817 Views
0 replies
0 likes
