Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
My Spotify App stops playback when connected with a JBL Clip 3 speaker at intermittent times. The phone is a Samsung S10e which recently upgraded to Android 11 software. Did not have these issues with previous Android versions.
PlanPremiumCountryUnited Kingdom Device(Galaxy Note Operating System(Android 9 (Pie)) My IssueHi,I'm a long-term Spotify user, and have an interest in User Experience design.I have noticed a slight UI discrepancy, along with some quite unexpected UI ...
Hi! I'm using the Pixel 3 XL with Spotify Premium and bluetooth earphones (Jabra Elite). My problem: When I take pictures with my phone while listening to music the Spotify App crashes.
PremiumCountryBelgiumOperating SystemAndroid 11 My Question or IssueHello,I have this notification untill I start playing something, just because I've put the widget on the homescreen...How can I get rid of this?Thank you
About Spotify Mi phone user bottom navigation bar immersion adaptation problemHello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was using Spotify.The navigation bar at the bottom of Xiaom...
Premium plan, Fairphone 3+, android 10. After an update of Spotify a few days ago, the only thing that loads in the app is home screen. As I try playing something from there, nothing will play. Load my library? Nothing but a loadscreen. Search for an...
Hi! So as of recently I've noticed how some artists name (inside of an Album or EP) isn't centered and it's just bugging me out wayyy more than it should. I'm on a Samsung Galaxy S21 with version: 8.6.72.1121
PlanPremiumCountryGermanyDeviceLenovo Tab M10 FHD PlusOperating SystemAndroid 10 My Question or Issue The Equalizer stops working randomly or when I select a different track. When I open it, it starts again. The button shows it as active.
PlanPremiumCountryUSADeviceGalaxy S10 My Question or Issue. I select liked songs under the artist tab in Android Auto and instead of playing the liked songs for that specific artist, it plays the last liked song I added to my library.
Hi all. Hoping for some help.I have a fairly old Kindle Fire - 5th generation, currently running Fire OS 5.6.8.0 (626547120). I have Spotify Premium on a family plan. My issue is that when I play anything on Spotify on the Kindle Fire, Spotify automa...
PlanFreeCountryUK DeviceHD Fire 8th GenOperating SystemFire OS My Question or IssueWatching the screen I can see play toggle to pause but instantly toggle back to play.How do you get spotify to stop playing via the tablet as if I unmute the Mic on my...
PlanPremiumCountryUSADeviceSamsung S10eOperating SystemAndroid 11 My Question or IssueAs of today, I am unable to search through playlists on my phone. Yesterday playlists had a search bar at the top and I specifically used it to find a song. Today i...
New music is important to Spotify listeners. We want to know when our favorite bands come out with a new song or album. It is difficult to find the "new releases" section in the homepage. It's usually 3/4 the way down the page, and sometimes I can't ...
PlanPremiumCountryUSADeviceSamsung Galaxy S21Operating SystemAndroid 11 My Question or IssueAfter a recent update, now Spotify in Car Mode will repeatedly flash a message on screen asking me to "Try Saying" something, like go to next track, or show m...
PlanPremiumCountryBelgiumDeviceOneplus 7T pro2019 Toyota CorollaOperating SystemAndroid 10 My Question or IssueWhen i connect my phone to the car audio the track information is shown of the track that is playing at the moment of connection.When the n...
PlanPremiumCountryNLDeviceBlackview BV 9900 ProOperating SystemAndroid 10My Question or IssueHi there,The Spotify Andoid app crashes every time after a few minutes playback.It does not freeze, it stops competely (also dissapaers from memory). I’ve re...
Can you please provide an update on the audio version of JRE for your desktop application? Not sure if it is your plan to ruin this podcast, but in its current format it destroys my CPU and is terrible quality. Joe and Young Jamie figured out how to ...
PlanPremium Duo CountryCanada DeviceGalaxy S9+ and Huawei P20 Operating SystemAndroid 10 and Android 9 My Question or Issue I recently switched from the Family plan to Duo for me (Galaxy S9+) and my girlfriend (Huawei P20). We used the Family Mix a l...
First pic: the song it playsSecond pic: the song i want it to play
Plan: PremiumMexicoDevice: OnePlus 8Operating System: Android 11 Last night Spotify consumed about 10 GB without even being used...The phone was discharged, I plugged it in and turn it on... The next day in the morning I noticed I had a message from ...
