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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6797 Views

0 replies

7 likes

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  • 7 likes

Solved!!Superuser Contribution Audio stuck in mono

PlanPremiumCountryIndonesia Device(Oppo A15)Operating System(Android 10) My Question or IssueMy Spotify audio output seems to be stuck in mono. I tried playing stereo test tracks and it's in mono even though I've turned it off in the settings.At firs...

Casual Listener

Plan Premium Country Indonesia  Device (Oppo A15) Operating System (Android 10)   My Question or Issue My Spotify audio output seems to be stuck in mono. I tried playing stereo te...

Jasper175

Visitor

13698 Views

17 replies

0 likes

  • 13698 Views
  • 17 replies
  • 0 likes

Superuser Contribution How can i get the best sound quality for a LM-G850 12

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OscarDC

Moderator

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Last year podcasts set to 1970

Plan Premium Country Sweden Device Samsung S22 Operating System Android 13 My Question or Issue When at the front page, I filter out program and podcasts, any last year episodes are set to have been published "dd month. 1970" when it should be 2022. ...

Newbie

  Plan   Premium   Country   Sweden   Device   Samsung S22   Operating System   Android 13        My Question or Issue ...

Eni

Moderator

227 Views

1 replies

0 likes

  • 227 Views
  • 1 replies
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Solved!!Superuser Contribution Spotify not working on a particular wifi network

When I connect to a particular WiFi network, the Spotify App says that there is no internet connection, even tho I am able to browse other apps and websites without any issues.

Newbie

When I connect to a particular WiFi network, the Spotify App says that there is no internet connection, even tho I am able to browse other apps and websites without any issues.

Aron_The_Monarch

Newbie

8687 Views

5 replies

0 likes

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Superuser Contribution Spotify links won't open in app, opens in browser [android]

i'm trying to open playlist/song links sent from the instagram browser app, but the links open spotify web browser on my phone instead of opening the android app.

Visitor

i'm trying to open playlist/song links sent from the instagram browser app, but the links open spotify web browser on my phone instead of opening the android app.

divide_by_zero

Casual Listener

18137 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

I can't share lyrics

I use a Xiaomi Redmi note 8 phone, and I've reinstalled Spotify more than once, and i still can't share lyrics

Newbie

I use a Xiaomi Redmi note 8 phone, and I've reinstalled Spotify more than once, and i still can't share lyrics

kaworu_bloodpaw

Roadie

294 Views

1 replies

0 likes

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Can't share tracks

Can't share tracks, if I click on the 3 dots on the side of the track then click on share it's just loading then the reload arrow appears to try to load up again but whit out luck, I have tried to reinstall the app, log out, change from wifi to the p...

Newbie

Can't share tracks, if I click on the 3 dots on the side of the track then click on share it's just loading then the reload arrow appears to try to load up again but whit out luck, I have tried to re...

kaworu_bloodpaw

Roadie

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Why can't I share my playlist

Whenever I go to share playlist or even add someone else to the playlist I just get a continuous reload thing.

Visitor

Whenever I go to share playlist or even add someone else to the playlist I just get a continuous reload thing.

kaworu_bloodpaw

Roadie

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Long Pressing on the Spotify App Icon

Plan: PremiumCountry: CHDevice: Galaxy Note 20 Ultra + latest firmwareOperating System: AndroidMy Question or IssueWhen long pressing on the Spotify application shortcut under Android, a menu unrolls presenting the following options: Where can I defi...

Newbie

Plan: Premium Country: CH Device: Galaxy Note 20 Ultra + latest firmware Operating System: Android My Question or Issue When long pressing on the Spotify application shortcut under And...

MihailY

Moderator

586 Views

1 replies

0 likes

Android
automation
Long Press
Samsung
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Superuser Contribution Spotify Android App Chromecast Not Working

I recently switched to a Samsung Galaxy Note 8 running Android 9 with One U.I. 1.0 and have encountered an issue with Spotify not detecting any Chromecast devices, such as my Google Home Hub or Google TV. However, it does detect non-chromecast device...

Newbie

I recently switched to a Samsung Galaxy Note 8 running Android 9 with One U.I. 1.0 and have encountered an issue with Spotify not detecting any Chromecast devices, such as my Google Home Hub or Googl...

rnm916

Casual Listener

10265 Views

13 replies

4 likes

  • 10265 Views
  • 13 replies
  • 4 likes

Why when I press "Play Next Song" button, it deletes the whole queue?

Hello, I have a problem with Spotify that never happened to me and it started happening like two weeks back. Whenever I listen to music on Spotify, then turn off Spotify and after like 2 hours I turn on Spotify again, the last song that played when I...

Newbie

Hello, I have a problem with Spotify that never happened to me and it started happening like two weeks back. Whenever I listen to music on Spotify, then turn off Spotify and after like 2 hours I turn...

kaworu_bloodpaw

Roadie

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Nao consigo entrar no plano familiar

Quando aceito o convite pra entrar no grupo familiar aparece uma mensagem que so pode entrar uma vez a cada 12 meses

Newbie

Quando aceito o convite pra entrar no grupo familiar aparece uma mensagem que so pode entrar uma vez a cada 12 meses

Dian

Spotify Legend

280 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Açtığım müzik ile müziğin resmi eşleşmiyor

Örnek veriyorum Ahmet Kaya müziği açtığımda müziğin arkasında Müslüm Gürses fotoğrafı oluyor

Visitor

Örnek veriyorum Ahmet Kaya müziği açtığımda müziğin arkasında Müslüm Gürses fotoğrafı oluyor

Lyubka

Moderator

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline

PlanFamilyCountryUkraineDevice(Redmi note 10)Operating System(Android 12) My Question or IssueDownloaded music becomes unavailable immediately after the internet goes down. I tried all the recommendations, deleted Spotify and reinstalled. All permiss...

Casual Listener

Plan Family Country Ukraine Device (Redmi note 10) Operating System (Android 12)   My Question or Issue Downloaded music becomes unavailable immediately after the internet goes down. I...

Lyubka

Moderator

718 Views

5 replies

1 likes

  • 718 Views
  • 5 replies
  • 1 likes

Superuser Contribution Gift card pin is not working.

The pin on my $30 giftcard is hard to read. I got locked out of entering it over a 24 hour period. Some of the pin is hard to read. I might need a new code?

Visitor

The pin on my $30 giftcard is hard to read. I got locked out of entering it over a 24 hour period. Some of the pin is hard to read. I might need a new code?

Lyubka

Moderator

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
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Solved!!Superuser Contribution Volume control Android app glitch

Pixel 6 proSetup-Playing Spotify on Android app and connected to Alexa Dot-Viewing song lyrics IssuePhone volume control does not change Alexa Dot volume while viewing Lyrics in FULL-PAGE view. Volume works properly when Lyrics in HALF-PAGE view. App...

Regular

Pixel 6 pro Setup -Playing Spotify on Android app and connected to Alexa Dot -Viewing song lyrics  Issue Phone volume control does not change Alexa Dot volume while viewing Lyrics in FULL-P...

Ivelina

Moderator

1582 Views

5 replies

0 likes

Volume Control
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Superuser Contribution Couldn't scroll the bar to rewind the song

if the song plays the part of 1:50 where as i wanted to rewind the song part to 1:45 , i couldn't drag the scroll bar back to rewind the song

Visitor

if the song plays the part of 1:50 where as i wanted to rewind the song part to 1:45 , i couldn't drag the scroll bar back to rewind the song

Vasil

Moderator

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes