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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202789 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202789 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547673 Views

78 replies

3 likes

  • 547673 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455486 Views

571 replies

38 likes

Account
Free
  • 455486 Views
  • 571 replies
  • 38 likes

Superuser Contribution My Spotify app has some troubles

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello there, I've been having some troubles with the app. I played a playlist specifically th...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello t...

Eni

Moderator

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant log in. my username and password are correct

i already tried to uninstall and install the app, and restart my phone several times but every time i got a message that tells me an error was produced

Visitor

i already tried to uninstall and install the app, and restart my phone several times but every time i got a message that tells me an error was produced

Eni

Moderator

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Spotify Not Entering Car Mode when Connected to Echo Auto 2

PlanPremiumCountryUSADevicePixel 7Operating SystemAndroid 13 My Question or IssueI recently bought the Echo Auto 2 so that I can play music in my car via bluetooth. The first thing that i noticed is that Spotify won't turn on Car Mode automatically (...

Casual Listener

Plan Premium Country USA Device Pixel 7 Operating System Android 13   My Question or Issue I recently bought the Echo Auto 2 so that I can play music in my car via bluetooth. The first...

user-removed

Not applicable

859 Views

1 replies

1 likes

  • 859 Views
  • 1 replies
  • 1 likes

Superuser Contribution Android app - Discovered On

hello Guys,please help me undestand why your mobile app doesn't show DISCOVERED ON playlists? Many users are using only mobile app - therefore they will never see that very important portion of data. is it a huge problem to show these playlists on th...

Gig Goer

hello Guys, please help me undestand why your mobile app doesn't show DISCOVERED ON playlists? Many users are using only mobile app - therefore they will never see that very important portion of dat...

Laitanon

Casual Listener

2259 Views

6 replies

1 likes

  • 2259 Views
  • 6 replies
  • 1 likes

Superuser Contribution Music stops after 30 minutes on offline mode

When playing offline, music stops after exactly 30 minutes and the only way to keep playing is turning offline mode off.

Visitor

When playing offline, music stops after exactly 30 minutes and the only way to keep playing is turning offline mode off.

Yordan

Moderator

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing mid-song, any playlist and replay starts the song over

PlanPremiumCountryUSADeviceGalaxy Z Fold3Operating SystemAndroid My Question or IssueEverytime I play a song, it stops mid-song and I have to reopen the app to push play and it starts the entire song over. Already uninstalled, reinstalled, logged out...

Visitor

  Plan Premium Country USA Device Galaxy Z Fold3 Operating System Android   My Question or Issue Everytime I play a song, it stops mid-song and I have to reopen the app to p...

MihailY

Moderator

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hidden Discover Weekly songs are still played

PlanPremiumCountryPolandDeviceSamsung Galaxy S20 FE 5GOperating SystemAndroid 13 Since two weeks when playing songs from Discover Weekly also hidden songs are being played. It makes this playlist almost unusable. It was working fine for a long time, ...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S20 FE 5G Operating System Android 13   Since two weeks when playing songs from Discover Weekly also hidden songs are being played. It ...

hairy_thumbs

Newbie

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Superuser Contribution Home page not loading on andoid

PlanPremiumCountryUKDevice(Nokia C32)Operating System(i Android ) My Question or IssueI can't access my home page on my android phone, this means I can't access settings , cache etc I have turned device off, I have uninstalled and reinstalled as per ...

Visitor

Plan Premium Country UK Device (Nokia C32) Operating System (i Android )   My Question or Issue I can't access my home page on my android phone, this means I can't access settings , ca...

Yordan

Moderator

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lenovo Tab M9 Audio Issue

Good afternoon. I am using Spotify on a Lenovo Tab M9 with external headphones. The issue is that the audio level keeps randomly changing to a lower level, usually this when instruments are louder than vocals. Are there any known fixes for this issue...

Visitor

Good afternoon. I am using Spotify on a Lenovo Tab M9 with external headphones. The issue is that the audio level keeps randomly changing to a lower level, usually this when instruments are louder th...

Joan

Moderator

1667 Views

1 replies

0 likes

  • 1667 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fire TV issue

PlanFreeCountryUnited States DeviceMitsubishi Fire TVOperating SystemFire OS 6.2.9.8 My Question or IssueDon't think this is an Android issue as the device is a fire tv, but I couldn't find a better section. For the last like 8+ months the Spotify ap...

Newbie

Plan Free Country United States  Device Mitsubishi Fire TV Operating System Fire OS 6.2.9.8   My Question or Issue Don't think this is an Android issue as the device is a fire tv,...

Dian

Spotify Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android Transition just skips the end of the song

Hello,I noticed transitions are broken on my phone, reinstalling didnt help.It used to be that between two songs there is a fade out and in.However currently once the transition time is reached like 12s oder less it just skips the end and just plays ...

Casual Listener

Hello, I noticed transitions are broken on my phone, reinstalling didnt help. It used to be that between two songs there is a fade out and in. However currently once the transition time is reached...

Timo__

Casual Listener

892 Views

2 replies

0 likes

  • 892 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ads playing over podcast content

Hi Im playing JRE MMA show 146 and the adverts are playing over the content of the podcast, so you can hear the ad and the podcast at the same time, I've noticed this with other recent jre episodes as wellPlanPremiumCountryUkDeviceSamsung galaxy 22 u...

Newbie

Hi  Im playing JRE MMA show 146 and the adverts are playing over the content of the podcast, so you can hear the ad and the podcast at the same time, I've noticed this with other recent jre epi...

Joan

Moderator

840 Views

3 replies

0 likes

  • 840 Views
  • 3 replies
  • 0 likes

Superuser Contribution DJ isn't working in Australia on oppo a16

PlanPremiumCountry DeviceOppo a16Operating SystemColour os My Question or IssueIs dj available in Oppo yet, I'm from Queensland if that matters

Visitor

  Plan Premium Country   Device Oppo a16 Operating System Colour os   My Question or Issue Is dj available in Oppo yet, I'm from Queensland if that matters   

Dian

Spotify Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Widget can't load

PlanPremiumCountryAustriaDeviceHuawei Mate 10 liteOperating SystemAndroid My Question or IssueSince the Android update to Android PIE I am not able to use the Spotify widget. It just displays a message saying "error while loading the widget".

Casual Listener

Plan Premium Country Austria Device Huawei Mate 10 lite Operating System Android   My Question or Issue Since the Android update to Android PIE I am not able to use the Spotify widget....

Brando01

Newbie

29388 Views

12 replies

0 likes

  • 29388 Views
  • 12 replies
  • 0 likes

Unable to find Listening History on profile

No matter what guide I find, this new update just doesn't show the Listening History whatsoever. I've tried EVERYTHING but nothing is showing up

Visitor

No matter what guide I find, this new update just doesn't show the Listening History whatsoever. I've tried EVERYTHING but nothing is showing up

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot Login on Android

PlanFree and will stay that way till this starts workingCountryArgentina, sometimes other countriesDeviceAndroidOperating SystemAndroid 13 My Question or IssueI changed my credentials a dozen of times to try to login using my user name and pasword an...

Newbie

Plan Free and will stay that way till this starts working Country Argentina, sometimes other countries Device Android Operating System Android 13   My Question or Issue I changed my cr...

Joan

Moderator

451 Views

1 replies

0 likes

Android Login
  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lag Issue in Spotify App

Dear Spotify Support Team, I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bring this to your attention in the hope that it can be resolved. The lag issue ...

Visitor

    Dear Spotify Support Team,   I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bri...

Elena

Moderator

1446 Views

1 replies

0 likes

Account
  • 1446 Views
  • 1 replies
  • 0 likes

notification icon Android gone

Why has the notification bell icon on the Android app disappeared? How can I get it back?

Newbie

Why has the notification bell icon on the Android app disappeared? How can I get it back?

vaajy

Roadie

1427 Views

3 replies

1 likes

  • 1427 Views
  • 3 replies
  • 1 likes

Eu tenho um plano duo Premium mas mudei p família Premium, como faço agora?

Como eu faço p mudar o plano duo Premium p o família Premium? Eu fiz a mudança mas acho q ficou ativo os 2 planos como cancelo o duo?

Visitor

Como eu faço p mudar o plano duo Premium p o família Premium? Eu fiz a mudança mas acho q ficou ativo os 2 planos como cancelo o duo?

Bittencourt

Spotify Star

695 Views

1 replies

0 likes

  • 695 Views
  • 1 replies
  • 0 likes