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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System
: Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For
2 weeks, i often have trouble with the songs queue. Playlist is added
twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My
Question or IssueWhenever a bluetooth device is connected to my phone,
Spotify automatically starts playing the last song it was paused on if
my phone makes any "noise". If I recie...
On my lock screen, the Spotify controls no longer appear as a permanent
notification while music is playing. They are still present when I
expand the notification bar on an unlocked phone, however.I have tried
closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question
or IssueI logged into my account and saw that I can't play a single song
and absolutely all playlists are empty. I don't know what this could be
connected with. Moreover, this pr...
Hello,I'm writing because I've had a problem with Spotify on my Android
phone (OnePlus 6) for several weeks now. The sound is abnormally low
when I want to listen to music, I've seen that there are many topics
with this problem. But on top of that I ...
Hello, I'm writing because I've had a problem with Spotify on my Android phone (OnePlus 6) for several weeks now. The sound is abnormally low when I want to listen to music, I've seen that there are...
PlanPremiumCountryUsaDeviceSamsung Galaxy Flip 3Operating SystemAndroid
My Question or IssueThere's a reason I don't have a TikTok or a Twitter
or anything like that. Mindlessly swiping in a social media app is a
icky gross bad feeling to me. I'm not...
Plan Premium Country Usa Device Samsung Galaxy Flip 3 Operating System Android My Question or Issue There's a reason I don't have a TikTok or a Twitter or anything like that. Mindle...
PlanFree/PremiumCountry Device cricket debut smart Operating System
android 12 My Question or Issue / after disabling google's play service
and play store i got a message from google saying spotify won't work
unless i enabled google's services, now i...
PlanPremiumCountryPortugalDevicePOCO X3 ProOperating SystemMIUI Global
14.0.2Android 13 My Question or IssueInitially the app started taking a
long time to load, it always showed up "No internet connection" despite
it being connected, but in about 1 ...
Plan Premium Country Portugal Device POCO X3 Pro Operating System MIUI Global 14.0.2 Android 13 My Question or Issue Initially the app started taking a long time to load, it always ...
PlanPremiumCountryDenmarkDeviceOnePlus 3TOperating SystemAndroid 8.0 My
Question or IssueApproximately 1-2 weeks ago, controls on my Bluetooth
headset stopped working, volume up/down works, but Play, Pause, and Skip
does not work anymore. Logging out...
Plan Premium Country Denmark Device OnePlus 3T Operating System Android 8.0 My Question or Issue Approximately 1-2 weeks ago, controls on my Bluetooth headset stopped working, volume...
PlanPremiumCountry United StatesDevice(Pixel 7)Operating System(Android
14) My Question or IssueWhen enabling Equalizer, bass boost is now
automatically on, making the music sound flat when its set at none, when
sliding the bass boost enhancement all...
Plan Premium Country United States Device (Pixel 7) Operating System (Android 14) My Question or Issue When enabling Equalizer, bass boost is now automatically on, maki...
I have my setting turned on to allow background play but every time I
try and play something I'll the background halfway through the song it
just stops.
I have my setting turned on to allow background play but every time I try and play something I'll the background halfway through the song it just stops.
PlanPremiumCountryUSADeviceGoogle Pixel 6Operating SystemAndroid 14 My
Question or IssueWhen opening a playlist and changing from shuffle to
shuffle off, it will only play the current song and then stop. To escape
this I need to turn shuffle off and ...
Plan Premium Country USA Device Google Pixel 6 Operating System Android 14 My Question or Issue When opening a playlist and changing from shuffle to shuffle off, it will only play th...
I wanted to find new music on spotify, instead of listening to the same
playlists and songs. On my pc, I can use the song radio feature, but on
my Google pixel / android it's not there. So does it only work on
pc?PlanFreeCountrydenmarkDeviceGoogle Pi...
I wanted to find new music on spotify, instead of listening to the same playlists and songs. On my pc, I can use the song radio feature, but on my Google pixel / android it's not there. So does ...
PlanPremium (Student)CountryUSDeviceSamsung Galaxy S9Operating
SystemAndroid 10 My Question or IssueI use the queue function often to
see what songs I've added and rearrange/remove them, as well as see what
auto-play has put in shuffle. A few days ag...
Plan Premium (Student) Country US Device Samsung Galaxy S9 Operating System Android 10 My Question or Issue I use the queue function often to see what songs I've added and rearrange/...
Suggesting enabling / including a check box feature for playlists. Being
that I add multiple songs to a playlist & after playback, I will keep
some. So since there's several unwanted songs left over.... a check box
ability makes it MUCH EASIER to rem...
Suggesting enabling / including a check box feature for playlists. Being that I add multiple songs to a playlist & after playback, I will keep some. So since there's several unwanted songs left o...
I got the new design of the spotify Android App and overall its okay,
but it's annoying that the music or similar starts playing automatically
on the home screen if you swipe through it. Is it possible to deactivate
that?
I got the new design of the spotify Android App and overall its okay, but it's annoying that the music or similar starts playing automatically on the home screen if you swipe through it. Is it possib...
Plan: PremiumCountry: UKDevice: Samsung Galaxy A20eOperating System:
Android 11 My Question or Issue Hi Spotify Community, I've recently
signed up to premium, and listening over WiFi and mobile data I've
noticed quite often that the pitch of music wo...
Plan: Premium Country: UK Device: Samsung Galaxy A20e Operating System: Android 11 My Question or Issue Hi Spotify Community, I've recently signed up...
I have an Alexa Echo and a Samsung sound bar and when I'm Bluetoothing
to them I can't play certain songs as I just keep getting an error
saying I can't play that song when connected to another device. I pay
for a family premium and I'm pretty annoye...
I have an Alexa Echo and a Samsung sound bar and when I'm Bluetoothing to them I can't play certain songs as I just keep getting an error saying I can't play that song when connected to another...
PlanPremiumCountryUnited StatesDeviceGoogle Pixel 6a My Question or
IssueFor the last two days, whenever I try to open Spotify on my phone,
it immediately closes. I've tried force-stopping and resetting the app,
re-installing (and leaving beta), and ...
Plan Premium Country United States Device Google Pixel 6a My Question or Issue For the last two days, whenever I try to open Spotify on my phone, it immediately closes. I've tried forc...
PlanFreeCountryVenezuela Device(LG G7)Operating System(Android 9 ) My
Question or Issuehi..i opened the app and my search history was
dissapeared, so i´d like to know if there are any option to recover it.
thanks in advance
Plan Free Country Venezuela Device (LG G7) Operating System (Android 9 ) My Question or Issue hi.. i opened the app and my search history was dissapeared, so i´d like to kno...
PlanPremiumCountryUKDeviceMoto G62Operating SystemAndroid 13 My Question
or IssueSpotify crashes every few minutes when running in the
background. I have tried reinstalling and have switched off Android's
battery optimisation feature for spotify. It ...
Plan Premium Country UK Device Moto G62 Operating System Android 13 My Question or Issue Spotify crashes every few minutes when running in the background. I have tried reinstalling a...
PlanPremiumCountryIndiaDeviceRedmi Note 11 Operating SystemAndroid 12
(Snow Cone) My Question or IssueHiI am using the same account on my
desktop & Samsung phone, both working flawlessly but when I tried
logging in using Redmi Note 11 it failed. I tr...
Plan Premium Country India Device Redmi Note 11 Operating System Android 12 (Snow Cone) My Question or Issue Hi I am using the same account on my desktop & Samsung phone, ...
PlanFree/PremiumDeviceXiaomi Redmi note 8 ProAnker SoundCore 2 Bluetooth
SpeakerOperating SystemAndroid 10 Q1PA. 190711.020 My Question or
IssueSo the thing is that at work I have a bluetooth speaker connected
to my phone and listen to my +1000 song ...
Plan Free/Premium Device Xiaomi Redmi note 8 Pro Anker SoundCore 2 Bluetooth Speaker Operating System Android 10 Q1PA. 190711.020 My Question or Issue So the thing is that at wo...