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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumDevicesGalaxy Watch 4 (SM-R870) and Spotify 8.6.70.1102. Smartphone Poco M3 ProSpotify control panel on the watch just froze on one song, pause/change track buttons don't work at all. It shows that it plays song from my phone. I can change...
I recently got the s21 ultra 5g, I upgraded from a s10+. On the s10+ I had 0 issues. But now on the s21, spotify is unusable when connecting to my car on Bluetooth. The music is constantly skipping cutting in and out almost every 10 to 20 seconds. Bu...
PlanPremiumCountryAustraliaDeviceOppo Reno ZOperating SystemAndroid 10, Color OS 7.1 My Question or IssueMy Spotify Home Screen recently changed and only shows one album/single per category. For example, New Releases For You only shows one album with...
Hello,i recently purchased an android radio, and when using the spotify app, there is no Home or Search button to the left, only 'my library" anybody know how i can search for songs ?
PlanPremiumDeviceSamsung Galaxy S20, no SD cardOperating SystemAndroid 11, One UI 3.1 There is a bug with storage report or usage in Spotify application.In my case the app reports that downloads take up 8.7GB and cache is basically empty when in real...
Please let us sort podcasts on mobile by the most recent episode release! I had it on mobile before the last recent update and can't sort that way now. Thanks
Fix this, doing test again. Button "Play" have same "background" color and color solid inside. In dark mode I have whole white color button "Play"
We're happy to announce that a Sleep Timer for music is now rolling out across Android devices! To find the Sleep Timer, just tap the three-dot menu in the top right corner and select how long you want your tunes to play. Q: Why don’t I see this feat...
PlanPremiumCountryNorwayDeviceSony Xperia XZ1Operating SystemAndroid My Question or IssueWhen I select Your Library in Spotify on my Android phone, I always want to see my playlists, and I always want to see them ordered as _I_ ordered them. It _usua...
PlanPremiumCountryUSADeviceLG G5Operating SystemAndroid 7.0 Spotify version: 8.6.70.1102 My Question or Issue On Wednesday I downloaded several podcasts in preparation for a long flight. (Airplane Mode the whole time, no Wi-Fi.) I was able to access ...
PlanPremiumDevice(PC, Redmi Note 8 Pro)Operating System(Windows 10, Android) My Question or IssueFor a while now I have been unable to sync local files between my PC and phone, despite following the directions on other threads. Currently all songs ar...
PlanPremiumCountry DeviceRedmi note 7Operating SystemAndroid My Question or IssueHey my Discover weekly playlist is getting more and more filled with songs i already disliked. First it was 1 or 2, which i thought was weird but now its up to 12. Do i ...
Over and over again, I get the message "No internet connection". 1.000 MBit Download seems not to be enough.Youtube, Chrome, Signal, Whatsapp, and all other Apps have no issues. But the music streaming App Spotify seems to be very picky.
PlanPremiumCountryGermanyDeviceHuawei P20 liteOperating SystemAndroid 10 My Question or IssueMy app has been freezing and crashing almost non-stop lately, so please help me: 1. I often have to open Spotify 4 - 6 times because it completely freezes up...
PlanPremium CountryPortugal DeviceBlackview BV9800 Pro Operating SystemAndroid Pie IssueHi there!I've been using Spotify connect to my car via Bluetooth since 2017 and I've never had this problem... Somehow the sync of the progress data is broken.I'm...
I've got a premium account and on my Android app a song plays and randomly stops at around 10 seconds in. It plays fine through my Alexa though. I've tried to clear some cache (about 3 times already) and it's still happening. Will it not work coz I h...
PlanPremiumCountryColombiaDeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueCada vez que me desconecto del WiFi aparece "Sin conexión a internet", pero sí tengo conexión, los datos funcionan correctamente. Ya activé el uso de datos sin r...
PlanFree/PremiumCountry DeviceSamsung Galaxy A32Operating SystemAndroid 11 My Question or IssueHow do I add Spotify to my Samsung Galaxy A32 home screen? The app is installed on my phone, but in order to launch it I have to go into settings and searc...
I listen to sleep music ever night in bed, however this is nothing like the kind of music I like to listen to during the day or during awake hours. The large majority of all my recommended music is thus sleep music - not what I want. Seems like there...
I use the Android app to listen to music when I go skiing, and there isn't a good enough signal to get a data connection on my cell phone. I download albums, podcasts, and playlists to listen to during these times. When I go to select a new set of do...