Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115862 Views

27 replies

4 likes

  • 115862 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

232977 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 232977 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

592875 Views

79 replies

3 likes

  • 592875 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

486669 Views

580 replies

42 likes

Account
Free
  • 486669 Views
  • 580 replies
  • 42 likes

Superuser Contribution Sound too low on Android that increases when I pause

Hello,I'm writing because I've had a problem with Spotify on my Android phone (OnePlus 6) for several weeks now. The sound is abnormally low when I want to listen to music, I've seen that there are many topics with this problem. But on top of that I ...

Casual Listener

Hello, I'm writing because I've had a problem with Spotify on my Android phone (OnePlus 6) for several weeks now. The sound is abnormally low when I want to listen to music, I've seen that there are...

Hashira

Casual Listener

2070 Views

7 replies

1 likes

  • 2070 Views
  • 7 replies
  • 1 likes

Deleted Social Media Because Mindless Swiping Makes Me Depressed. Don't Make Me Delete Spotify Too.

PlanPremiumCountryUsaDeviceSamsung Galaxy Flip 3Operating SystemAndroid My Question or IssueThere's a reason I don't have a TikTok or a Twitter or anything like that. Mindlessly swiping in a social media app is a icky gross bad feeling to me. I'm not...

Music Fan

Plan Premium Country Usa Device Samsung Galaxy Flip 3 Operating System Android   My Question or Issue There's a reason I don't have a TikTok or a Twitter or anything like that. Mindle...

519 Views

0 replies

0 likes

  • 519 Views
  • 0 replies
  • 0 likes

Superuser Contribution log in issues

PlanFree/PremiumCountry Device cricket debut smart Operating System android 12 My Question or Issue / after disabling google's play service and play store i got a message from google saying spotify won't work unless i enabled google's services, now i...

Visitor

Plan Free/Premium Country   Device  cricket debut smart   Operating System  android 12       My Question or Issue / after disabling  google's pla...

Novy

Moderator

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't let me play any music, app just is permanently loading

PlanPremiumCountryPortugalDevicePOCO X3 ProOperating SystemMIUI Global 14.0.2Android 13 My Question or IssueInitially the app started taking a long time to load, it always showed up "No internet connection" despite it being connected, but in about 1 ...

Newbie

Plan Premium Country Portugal Device POCO X3 Pro Operating System MIUI Global 14.0.2 Android 13   My Question or Issue Initially the app started taking a long time to load, it always ...

Eni

Moderator

1019 Views

1 replies

0 likes

  • 1019 Views
  • 1 replies
  • 0 likes

Headset Play/Pause/Skip - Forward/Backward NOT WORKING

PlanPremiumCountryDenmarkDeviceOnePlus 3TOperating SystemAndroid 8.0 My Question or IssueApproximately 1-2 weeks ago, controls on my Bluetooth headset stopped working, volume up/down works, but Play, Pause, and Skip does not work anymore. Logging out...

Casual Listener

Plan Premium Country Denmark Device OnePlus 3T Operating System Android 8.0   My Question or Issue Approximately 1-2 weeks ago, controls on my Bluetooth headset stopped working, volume...

Azazel2205

Casual Listener

12111 Views

5 replies

2 likes

Android
backward
bluetooth
bug
control
Forward
headset
media
media control
media keys
pause
Play
Repeating
skip
  • 12111 Views
  • 5 replies
  • 2 likes

Superuser Contribution Equalizer Issues Bass Boost

PlanPremiumCountry United StatesDevice(Pixel 7)Operating System(Android 14) My Question or IssueWhen enabling Equalizer, bass boost is now automatically on, making the music sound flat when its set at none, when sliding the bass boost enhancement all...

Casual Listener

  Plan Premium Country  United States Device (Pixel 7) Operating System (Android 14)   My Question or Issue When enabling Equalizer, bass boost is now automatically on, maki...

AlejaR

Moderator

3214 Views

4 replies

0 likes

  • 3214 Views
  • 4 replies
  • 0 likes

Superuser Contribution background play

I have my setting turned on to allow background play but every time I try and play something I'll the background halfway through the song it just stops.

Visitor

I have my setting turned on to allow background play but every time I try and play something I'll the background halfway through the song it just stops.

Eni

Moderator

1299 Views

1 replies

0 likes

  • 1299 Views
  • 1 replies
  • 0 likes

Superuser Contribution If a playlist is in shuffle, switching to normal only plays one song

PlanPremiumCountryUSADeviceGoogle Pixel 6Operating SystemAndroid 14 My Question or IssueWhen opening a playlist and changing from shuffle to shuffle off, it will only play the current song and then stop. To escape this I need to turn shuffle off and ...

Visitor

Plan Premium Country USA Device Google Pixel 6 Operating System Android 14   My Question or Issue When opening a playlist and changing from shuffle to shuffle off, it will only play th...

unclerk

Roadie

1430 Views

4 replies

2 likes

  • 1430 Views
  • 4 replies
  • 2 likes

No song radio on Android

I wanted to find new music on spotify, instead of listening to the same playlists and songs. On my pc, I can use the song radio feature, but on my Google pixel / android it's not there. So does it only work on pc?PlanFreeCountrydenmarkDeviceGoogle Pi...

Casual Listener

I wanted to find new music on spotify, instead of listening to the same playlists and songs. On my pc, I can use the song radio feature, but on my Google pixel / android it's not there. So does ...

Amay

Spotify Star

1181 Views

5 replies

0 likes

  • 1181 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Queue button broken (greyed out)

PlanPremium (Student)CountryUSDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or IssueI use the queue function often to see what songs I've added and rearrange/remove them, as well as see what auto-play has put in shuffle. A few days ag...

Casual Listener

Plan Premium (Student) Country US Device Samsung Galaxy S9 Operating System Android 10   My Question or Issue I use the queue function often to see what songs I've added and rearrange/...

Vasil

Moderator

12811 Views

7 replies

2 likes

  • 12811 Views
  • 7 replies
  • 2 likes

Superuser Contribution check box

Suggesting enabling / including a check box feature for playlists. Being that I add multiple songs to a playlist & after playback, I will keep some. So since there's several unwanted songs left over.... a check box ability makes it MUCH EASIER to rem...

Casual Listener

Suggesting enabling / including a check box feature for playlists. Being that I add multiple songs to a playlist & after playback, I will keep some. So since there's several unwanted songs left o...

dls_se

Newbie

2462 Views

2 replies

0 likes

  • 2462 Views
  • 2 replies
  • 0 likes

Solved!! How to deactivate autoplay at the new home screen

I got the new design of the spotify Android App and overall its okay, but it's annoying that the music or similar starts playing automatically on the home screen if you swipe through it. Is it possible to deactivate that?

Visitor

I got the new design of the spotify Android App and overall its okay, but it's annoying that the music or similar starts playing automatically on the home screen if you swipe through it. Is it possib...

Ali1453

Visitor

40239 Views

117 replies

174 likes

  • 40239 Views
  • 117 replies
  • 174 likes

Superuser Contribution Pitch wobbles when streaming music

Plan: PremiumCountry: UKDevice: Samsung Galaxy A20eOperating System: Android 11 My Question or Issue Hi Spotify Community, I've recently signed up to premium, and listening over WiFi and mobile data I've noticed quite often that the pitch of music wo...

Casual Listener

Plan: Premium Country: UK Device: Samsung Galaxy A20e Operating System: Android 11   My Question or Issue   Hi Spotify Community,   I've recently signed up...

AlejaR

Moderator

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes

Can't play certain songs when connected via Bluetooth

I have an Alexa Echo and a Samsung sound bar and when I'm Bluetoothing to them I can't play certain songs as I just keep getting an error saying I can't play that song when connected to another device. I pay for a family premium and I'm pretty annoye...

Newbie

I have an Alexa Echo and a Samsung sound bar and when I'm Bluetoothing  to them I can't play certain songs as I just keep getting an error saying I can't play that song when connected to another...

PDmusic

Casual Listener

2957 Views

4 replies

1 likes

  • 2957 Views
  • 4 replies
  • 1 likes

Spotify wont open on Pixel 6a

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 6a My Question or IssueFor the last two days, whenever I try to open Spotify on my phone, it immediately closes. I've tried force-stopping and resetting the app, re-installing (and leaving beta), and ...

Visitor

Plan Premium Country United States Device Google Pixel 6a   My Question or Issue For the last two days, whenever I try to open Spotify on my phone, it immediately closes. I've tried forc...

unseenlarks

Roadie

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes

Superuser Contribution recover search history

PlanFreeCountryVenezuela Device(LG G7)Operating System(Android 9 ) My Question or Issuehi..i opened the app and my search history was dissapeared, so i´d like to know if there are any option to recover it. thanks in advance

Visitor

Plan Free Country Venezuela   Device (LG G7) Operating System (Android 9 )   My Question or Issue hi.. i opened the app and my search history was dissapeared, so i´d like to kno...

MihailY

Moderator

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashes when using other apps

PlanPremiumCountryUKDeviceMoto G62Operating SystemAndroid 13 My Question or IssueSpotify crashes every few minutes when running in the background. I have tried reinstalling and have switched off Android's battery optimisation feature for spotify. It ...

Casual Listener

Plan Premium Country UK Device Moto G62 Operating System Android 13   My Question or Issue Spotify crashes every few minutes when running in the background. I have tried reinstalling a...

gerodoggydog

Casual Listener

3588 Views

8 replies

1 likes

  • 3588 Views
  • 8 replies
  • 1 likes

Superuser Contribution Unable to login

PlanPremiumCountryIndiaDeviceRedmi Note 11 Operating SystemAndroid 12 (Snow Cone) My Question or IssueHiI am using the same account on my desktop & Samsung phone, both working flawlessly but when I tried logging in using Redmi Note 11 it failed. I tr...

Casual Listener

Plan Premium Country India Device Redmi Note 11  Operating System Android 12 (Snow Cone)   My Question or Issue Hi I am using the same account on my desktop & Samsung phone, ...

AlejaR

Moderator

3789 Views

7 replies

0 likes

  • 3789 Views
  • 7 replies
  • 0 likes

Superuser Contribution Bluetooth speaker breaks my shuffled queue.

PlanFree/PremiumDeviceXiaomi Redmi note 8 ProAnker SoundCore 2 Bluetooth SpeakerOperating SystemAndroid 10 Q1PA. 190711.020 My Question or IssueSo the thing is that at work I have a bluetooth speaker connected to my phone and listen to my +1000 song ...

Newbie

Plan Free/Premium Device Xiaomi Redmi note 8 Pro Anker SoundCore 2 Bluetooth Speaker Operating System Android  10 Q1PA. 190711.020   My Question or Issue So the thing is that at wo...

Lyubka

Moderator

2000 Views

6 replies

0 likes

  • 2000 Views
  • 6 replies
  • 0 likes