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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397221 Views

547 replies

35 likes

Account
Free
  • 397221 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8494 Views

0 replies

7 likes

  • 8494 Views
  • 0 replies
  • 7 likes

Superuser Contribution Repeat button missing or greyed out on all players, on a premium account

PlanPremium FamilyCountryIndia DeviceAndroid device, Macbook desktop app, Web Player on Firefox. Hiya,My repeat button has gone missing from the menu at the top right of the app. On the desktop app and web player, the repeat button is simply greyed o...

Newbie

Plan Premium Family Country India   Device Android device, Macbook desktop app, Web Player on Firefox.   Hiya, My repeat button has gone missing from the menu at the top right of t...

Joan

Moderator

1551 Views

1 replies

0 likes

  • 1551 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums only display tracks up to 500, seeking is extremely slow

https://open.spotify.com/album/12ITA9gL54QeKwshpS7QPG?si=dVPoXgpZRI686ol3bKMqzgPlan PremiumCountry Germany Device OnePlus 6, Lenovo tab4 8 plusOperating System Android 9 & 8 Besides of listening to music I also do enjoy listening to audio books on Sp...

Casual Listener

https://open.spotify.com/album/12ITA9gL54QeKwshpS7QPG?si=dVPoXgpZRI686ol3bKMqzgPlan Premium Country Germany   Device OnePlus 6, Lenovo tab4 8 plus Operating System Android 9 & 8 ...

Impatient-Emu

Newbie

5099 Views

9 replies

2 likes

Android
bug
bugreport
  • 5099 Views
  • 9 replies
  • 2 likes

Superuser Contribution Songs play with wifi but not Cellular data

I've been trying to listen to songs in my App.At first, it didn't let me login saying I was Offline although everything was working fine then I connected with Wifi and logged into the App successfully, and now I'm trying to play songs but the songs d...

Casual Listener

I've been trying to listen to songs in my App. At first, it didn't let me login saying I was Offline although everything was working fine then I connected with Wifi and logged into the App success...

Not applicable

2313 Views

4 replies

0 likes

  • 2313 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't play music

Recently when trying to play any taylor swift song it wont let me. It says that this song isnt available when you press it. Just a few days ago i was able to, this has never happend to me before and ive tried everything i can think of. Please help

Newbie

Recently when trying to play any taylor swift song it wont let me. It says that this song isnt available when you press it. Just a few days ago i was able to, this has never happend to me before and ...

Yordan

Moderator

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify keeps re-downloading songs

My Question or IssueAs said in the title, my spotify keeps re-downloading songs everyday. No, they are not new songs that I added to my playlist or something similar, these are songs that I have downloaded before, but everyday they download over and ...

Visitor

My Question or Issue As said in the title, my spotify keeps re-downloading songs everyday. No, they are not new songs that I added to my playlist or something similar, these are songs that I have do...

Dian

Spotify Legend

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect on Sonos switch to phone bluetooth when reconnected

PlanPremiumCountrySingapore DevicePixel 7a, Sonos Era 100Operating SystemAndroid 13 My Question or IssueI’m encountering a weird user experience when using Spotify connect I am using a hearing aid that is bluetooth connected to my phoneI start a song...

Casual Listener

Plan Premium Country Singapore   Device Pixel 7a, Sonos Era 100 Operating System Android 13   My Question or Issue I’m encountering a weird user experience when using Spotify co...

Dian

Spotify Legend

963 Views

3 replies

0 likes

  • 963 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Songs based on..." changed to "We play recommended Songs for you"?

Hello,I just got a quick question:When I play a Song with no Playlist or Songs in queue, it always played "Songs based on...", songs that were similar to the song I started.Now it says "We play recommended Songs for you". Is that the same, or has som...

Music Fan

Hello, I just got a quick question: When I play a Song with no Playlist or Songs in queue, it always played "Songs based on...", songs that were similar to the song I started. Now it says "We play...

Susan_GP

Moderator

1963 Views

5 replies

0 likes

  • 1963 Views
  • 5 replies
  • 0 likes

Superuser Contribution High battery drain when connected to Galaxy Watch Active

PlanPremium DeviceGoogle Pixel/Samsung Galaxy Watch ActiveOperating SystemAndroid P My Question or IssueI'm experiencing high battery usage from the Spotify app when connected to my Galaxy watch Active in remote playback mode, even when no music is p...

Casual Listener

Plan Premium   Device Google Pixel/Samsung Galaxy Watch Active Operating System Android P   My Question or Issue I'm experiencing high battery usage from the Spotify app when conne...

dieserniko

Regular

16711 Views

20 replies

23 likes

  • 16711 Views
  • 20 replies
  • 23 likes

Superuser Contribution APP CRASH WHEN PREMIUM IS CONECTED (FREE ACCOUNT WORKS)

hi, i have a android chinese headunit and when i try to enter on my spotify premium account, apps crash and close. I try create a free account and apps works properly. here is two videos showing this issue https://youtube.com/shorts/qigyv07Dchw (app ...

Visitor

hi, i have a android chinese headunit and when i try to enter on my spotify premium account, apps crash and close. I try create a free account and apps works properly.   here is two videos sho...

Susan_GP

Moderator

678 Views

3 replies

0 likes

  • 678 Views
  • 3 replies
  • 0 likes

Superuser Contribution problem controlling volume on my new samsung galaxy watch 4

i bought a new samsung galaxy watch 4 and i am not able to control volume with the spotify app. The spotify app is not connecting as your phone but connecting as my device name. this may be the issue. please help me in solving this problem

Newbie

i bought a new samsung galaxy watch 4 and i am not able to control volume with the spotify app. The spotify app is not connecting as your phone but connecting as my device name. this may be the issue...

jatin123

Visitor

1328 Views

2 replies

0 likes

  • 1328 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Assign volume buttons to spotify volume instead of media volume

Hey there,Since I switched from an older model to the Galaxy S22, I've been missing a feature in Spotify that is important to me. When I listen to music, it's usually on a smart speaker with Spotify Connect integration. With my old phone, I could eas...

Casual Listener

Hey there, Since I switched from an older model to the Galaxy S22, I've been missing a feature in Spotify that is important to me. When I listen to music, it's usually on a smart speaker with Spot...

xb__Levi__dx

Casual Listener

17222 Views

6 replies

0 likes

  • 17222 Views
  • 6 replies
  • 0 likes

Solved!! Language bug & feature missing

PlanPremiumCountryBrazilDeviceMoto G8 PowerOperating SystemAndroid 11 My Question or Issue Hello, my current Spotify Version is 8.8.62.491. There was a new Spotify feature that I enjoyed a lot but suddenly is missing from my Spotify. I tried clean re...

Gig Goer

  Plan Premium Country Brazil Device Moto G8 Power Operating System Android 11   My Question or Issue   Hello, my current Spotify Version is 8.8.62.491.   There...

Maxim

Spotify Star

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume drops 10% - 20% every few seconds when casting to google home speaker

PlanPremium CountryGermany DeviceGoogle Home (Mini) Speaker My Question or IssueHi, when I am casting to my google home speakers the volume drops every few seconds. The Volume decreases like 10% - 20% for around one second and is then back to normal....

Newbie

Plan Premium   Country Germany   Device Google Home (Mini) Speaker   My Question or Issue Hi, when I am casting to my google home speakers the volume drops every few seconds....

OscarDC

Moderator

1757 Views

7 replies

1 likes

  • 1757 Views
  • 7 replies
  • 1 likes

Se saltan algunas partes de canciones

PlanGratisPaísEspañaDispositivoHuawei Y5Sistema operativoAndroide Mi pregunta o problemaBueno, puede que esto sea mar porque yo soy una novata o algo (empecé a utilizar Spotify hace unas 2 semanas) pero bueno, les cuento mi problema:Cuando me lo inst...

Visitor

Plan Gratis País España Dispositivo Huawei Y5 Sistema operativo Androide   Mi pregunta o problema Bueno, puede que esto sea mar porque yo soy una novata o algo (empecé a utilizar Spot...

Ondy85

Visitor

956 Views

1 replies

0 likes

  • 956 Views
  • 1 replies
  • 0 likes

Replay a Queue and Clear Queue

Desktop / AndriodPremium user Google Music is going away, but had the ability to add a few songs to a queue and replay them, as well as being able to clear the entire queue at once.Why is that not a feature here? It is asinine that I have to have a s...

Visitor

Desktop / Andriod Premium user   Google Music is going away, but had the ability to add a few songs to a queue and replay them, as well as being able to clear the entire queue at once. Why...

Lamb_beforetime

Visitor

1912 Views

1 replies

4 likes

  • 1912 Views
  • 1 replies
  • 4 likes

Solved!!Superuser Contribution Spotify Auto Plays After Pausing Android Auto

PlanPremiumCountryUSADeviceSamsung Galaxy A23 5GOperating SystemAndroid 13 My Question or IssueSpotify will resume playing through the phone speaker after the first few seconds following pausing via the Android Auto interface or if I turn off my car....

Roadie

Plan Premium Country USA Device Samsung Galaxy A23 5G Operating System Android 13   My Question or Issue Spotify will resume playing through the phone speaker after the first few secon...

MihailY

Moderator

5507 Views

16 replies

1 likes

  • 5507 Views
  • 16 replies
  • 1 likes

Superuser Contribution Spotify starts up and shows the last song I'm on every time I restart my phone

PlanPremiumCountry DeviceSamsung 20feOperating SystemAndroid My Question or IssueEvery time I restart Spotify "helpfully" pops up on my phone reminding me of the last song I happened to be listening to.This may come as a terrible shock to you but my ...

Regular

Plan Premium Country   Device Samsung 20fe Operating System Android   My Question or Issue Every time I restart Spotify "helpfully" pops up on my phone reminding me of the last so...

Audiotune203

Casual Listener

17911 Views

23 replies

0 likes

  • 17911 Views
  • 23 replies
  • 0 likes

Audio changes when YouTube is open

PlanPremiumCountryIsrael DevicePoco X3 ProOperating System Android 12 My Question or IssueWhen YouTube is opened on phone the sound amplifies and some effect (probably stereo enhance) is on. This happens only while listening with Bluetooth earphones ...

Newbie

Plan Premium Country Israel    Device Poco X3 Pro Operating System  Android 12   My Question or Issue When YouTube is opened on phone the sound amplifies and some effec...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Spotify Changes Default Download Location By Itself

My Question or Issue I am using Spotify Version 8.5.31.676 for Android. Twice in the last week, the Spotify app has, on its own, changed the default storage location for music downloads. Specifically, it changed the storage location from my SD card t...

Casual Listener

My Question or Issue   I am using Spotify Version 8.5.31.676 for Android.  Twice in the last week, the Spotify app has, on its own, changed the default storage location for music download...

Masagusfoto

Newbie

2286 Views

6 replies

5 likes

  • 2286 Views
  • 6 replies
  • 5 likes