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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376350 Views

541 replies

34 likes

Account
Free
  • 376350 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7566 Views

0 replies

7 likes

  • 7566 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify Lite low audio quality with "very high" set. Only on Wi-Fi, not on data or downloaded songs.

PlanPremium FamilyCountryArgentinaDeviceRedmi Note 7Operating SystemAndroid 12 My Question or Issue Spotify Lite app has very low audio quality, like the "basic" quality option (i tested it, there's no difference between all of the settings), even wi...

Casual Listener

Plan Premium Family Country Argentina Device Redmi Note 7 Operating System Android 12   My Question or Issue   Spotify Lite app has very low audio quality, like the "basic" quali...

OscarDC

Moderator

2486 Views

3 replies

0 likes

  • 2486 Views
  • 3 replies
  • 0 likes

Spotify loads very slowly

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceSamsung Galaxy SM A5,Operating SystemAndroid 5 My Question or IssueHello.I have a problem. Spotify o...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Samsung Galaxy SM A5, Operating Syst...

367 Views

0 replies

0 likes

"android"
  • 367 Views
  • 0 replies
  • 0 likes

Superuser Contribution Screen locks even when Spotify is playing

PlanFree/PremiumCountry DeviceHuawei P30 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy phone always gets locked when Spotify is on. If I'm driving and listening to songs on Spotify, the phone screen doesn't stay un...

Music Fan

Plan Free/Premium Country   Device Huawei P30 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My phone always gets locked when Spotify is ...

zoomnclick

Music Fan

4188 Views

13 replies

0 likes

Android
huawei
screen lock
  • 4188 Views
  • 13 replies
  • 0 likes

Superuser Contribution Spotify not working properly on Chromecast, it skips the last 20sec of the songs, no visuals.

PlanPremiumCountryMexicoDeviceTCL 10pro Operating SystemAndroidMy Question or IssueSpotify used to cast to my Chromecast with some visuals from the Artist, the name of the song and the name of the Artist, like 10 days ago it only shows the Spotify lo...

Visitor

  Plan Premium Country Mexico Device TCL 10pro  Operating System Android My Question or Issue Spotify used to cast to my Chromecast with some visuals from the Artist, the name of ...

Joan

Moderator

415 Views

1 replies

1 likes

  • 415 Views
  • 1 replies
  • 1 likes

Provide an F-Droid repository.

Plan: PremiumCountry: ENGDevice: Fairphone FP4 5GOperating System: Android 12 My Question or Issue Many devices are currently unable to install (and thus use) Spotify because their device doesn't support the Google Play Store (China) or the user is u...

Music Fan

Plan: Premium Country: ENG Device: Fairphone FP4 5G Operating System: Android 12   My Question or Issue   Many devices are currently unable to install (and thus use) Spotify because...

1332 Views

0 replies

2 likes

  • 1332 Views
  • 0 replies
  • 2 likes

Superuser Contribution False payment failed screen after switch to duo

After switching over to duo from premium with my partner as the paying account holder. I always get the "Payment Failed" screen when opening the app on Android but I can back out of it and use the app just fine. Is there any way to reset that? Thanks

Visitor

After switching over to duo from premium with my partner as the paying account holder. I always get the "Payment Failed" screen when opening the app on Android but I can back out of it and use the ap...

AlejaR

Moderator

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music gets quieter after lock down phone

Volume is okay if I listen music but after I lock down my phone it gets quieter until it's very quiet and I can't turn it up. PlanPremiumCountryHungaryDeviceHuawei P30 liteOperating SystemAndroidSpotify version8.5.**bleep**. 834 My Question or Issue

Visitor

Volume is okay if I listen music but after I lock down my phone it gets quieter until it's very quiet and I can't turn it up.  Plan Premium Country Hungary Device Huawei P30 lite Operatin...

Alex

Spotify Legend

14537 Views

9 replies

0 likes

  • 14537 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify Android app is causing ContrastColorUtil to behave strangely

DeviceSamsung Galaxy Note10 5G, Xiaomi Mi 9 SEOperating SystemAndroid 13, crDroid 9 My Question or IssueAfter launching Spotify, ContrastColorUtil keeps complaining until I reboot. This issue was tested on Spotify versions 8.8.58.473, 8.7.4.1056, and...

Newbie

Device Samsung Galaxy Note10 5G, Xiaomi Mi 9 SE Operating System Android 13, crDroid 9   My Question or Issue After launching Spotify, ContrastColorUtil keeps complaining until I reboot. T...

Eni

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug that allows you to skip the adds

PlanFreeCountryCanadaDevicePixel 7 (not pro)Operating SystemAndroid My Question or IssueI found A Bug that allows you to to skip the addsEmail me on Gmail (**bleep**) to get the video of me showing the bug, my file weight more then 5mb

Newbie

Plan Free Country Canada Device Pixel 7 (not pro) Operating System Android    My Question or Issue I found A Bug that  allows you to to skip the adds Email me on Gmail (**bl...

Joan

Moderator

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Standalone for the Galaxy Watch 4?

Using the Samsung Galaxy Watch 4, I can't see a standalone setting. Listening to Spotify on my phone or laptop is using too much battery on the watch.s Is this on the next update of the app? The only options I see are attached.

Music Fan

Using the Samsung Galaxy Watch 4, I can't see a standalone setting. Listening to Spotify on my phone or laptop is using too much battery on the watch.s     Is this on the next update of ...

Baloo3

Casual Listener

5326 Views

14 replies

1 likes

Samsung
samsung watch
watch
watch 4
Wear OS
  • 5326 Views
  • 14 replies
  • 1 likes

Superuser Contribution add song reverted to like song

PlanPremiumCountryUKDeviceSamsung Galaxy S21+Operating SystemAndroid 13 One UI 5.3 My Question or Issuei really liked the feature in the recent update where pressing the + allows you to add/remove a song to playlists at once. now its gone back to the...

Newbie

Plan Premium Country UK Device Samsung Galaxy S21+ Operating System Android 13 One UI 5.3   My Question or Issue i really liked the feature in the recent update where pressing the + al...

AlejaR

Moderator

504 Views

1 replies

2 likes

  • 504 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution My biggest Playlist won't show the search bar

I'm using my galaxy s10e, and my largest Playlist has removed a bunch of setting options, and won't let me swipe down to show the search or sort options. This is only on this Playlist. It also says Spotify is a contributor to the Playlist although I ...

Gig Goer

I'm using my galaxy s10e, and my largest Playlist has removed a bunch of setting options, and won't let me swipe down to show the search or sort options. This is only on this Playlist. It also says S...

Yordan

Moderator

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local file track not playing with recommendations activated

On a Poco F3 with Android 13 and premium plan. To reproduce the bug: activate the display of local files in the settings -> go to the library -> Local files -> like one of the songs -> go back to the "liked tracks" playlist -> activate the smart play...

Newbie

On a Poco F3 with Android 13 and premium plan. To reproduce the bug: activate the display of local files in the settings -> go to the library -> Local files -> like one of the songs -&g...

AlejaR

Moderator

414 Views

1 replies

0 likes

bug
local files
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gapless playback does not work properly on Samsung A13

PlanPremiumCountryFranceDeviceSamsung Galaxy A13Operating SystemAndroid My Question or IssueSince the last update, sometimes the gapless does not work properly on my Samsung A13. No problem on my chromebook with the same songs.I've tried to turn off ...

Regular

Plan Premium Country France Device Samsung Galaxy A13 Operating System Android    My Question or Issue Since the last update, sometimes the gapless does not work properly on my Sa...

Yordan

Moderator

2397 Views

10 replies

0 likes

  • 2397 Views
  • 10 replies
  • 0 likes

Superuser Contribution Songs weirdly starting where i left off when i put them in the queue

PlanPremiumCountrySwitzerlandDeviceGalaxy A13Operating SystemAndroid version 13 My Question or IssueSometimes on my phone a song plays where i last played it if i put it in the queue.So to explain in simpler terms what would happen sometimes is somet...

Casual Listener

  Plan Premium Country Switzerland Device Galaxy A13 Operating System Android version 13   My Question or Issue Sometimes on my phone a song plays where i last played it if i put...

Dian

Spotify Legend

982 Views

4 replies

0 likes

  • 982 Views
  • 4 replies
  • 0 likes

Android alarm not working with Spotify

PlanPremiumCountry:USA DevicePixel 7 proOperating SystemAndroid 13 My Question or IssueFor the last two or three days when I go to link Spotify to alarms it sits on the loading screen forever. Also, when the alarms go off it changes from Spotify just...

Casual Listener

Plan Premium Country:USA   Device Pixel 7 pro Operating System Android 13   My Question or Issue For the last two or three days when I go to link Spotify to alarms it sits on the ...

Dlund8

Casual Listener

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Android Auto Playlist Order

PlanPremiumCountryUSA Device(Samsung Galaxy Note 5)Operating System(Android 7.0) My Question:Can you add an option menu to the Android auto gui, so that when I select a playlist from my library, my car plays the songs in a specific order (e.g. date a...

Newbie

Plan Premium Country USA  Device (Samsung Galaxy Note 5) Operating System (Android 7.0)   My Question: Can you add an option menu to the Android auto gui, so that when I select a ...

DrDamage

Music Fan

10703 Views

21 replies

64 likes

Android auto playlist order
  • 10703 Views
  • 21 replies
  • 64 likes

Superuser Contribution Offline Devices Broken

PlanPremiumCountryUSADeviceAndroidOperating SystemMultiple My Question or IssueHad to replace an android device after it took a swim in the ocean, however, the device was offline with downloaded playlists. Got a new device, but cannot download music ...

Visitor

Plan Premium Country USA Device Android Operating System Multiple   My Question or Issue Had to replace an android device after it took a swim in the ocean, however, the device was off...

Dian

Spotify Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Differences between playing playlists on Android and Windows

PlanFreeCountryUKDeviceSamsung Galaxy S22+Operating SystemAndroidMy Question or IssueSo I've been using Spotify for a few months. I built myself a playlist that I listen to regularly. Starting a couple of days ago there appears to be random songs not...

Visitor

Plan Free Country UK Device Samsung Galaxy S22+ Operating System Android My Question or Issue So I've been using Spotify for a few months. I built myself a playlist that I listen to regularl...

Prague

Community Legend

477 Views

1 replies

1 likes

  • 477 Views
  • 1 replies
  • 1 likes