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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387457 Views

545 replies

34 likes

Account
Free
  • 387457 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

  • 8041 Views
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  • 7 likes

360 audio today

Plan ?Free/Premium ......PremiumCountry...... UK Device Google .....Pixel 4a(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System .....Android 13(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis afternoon at about 17:30 t...

Visitor

Plan ? Free/Premium ......Premium Country...... UK   Device Google .....Pixel 4a (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System .....Android 13 (iOS 10, Android&nbsp...

840 Views

0 replies

0 likes

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The "widget" in the notification area is no longer showing in the phone link app

Since the last change of the "Now Playing" widget in the notification area of my Android phone, it is no longer showing in the MS Phone Link app on windows.For me this was an easy way to see,pause or skip music while working. Is there a way to get th...

Regular

Since the last change of the "Now Playing" widget in the notification area of my Android phone, it is no longer showing in the MS Phone Link app on windows. For me this was an easy way to see,pause ...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

All Google Home speaker groups disappeared

PlanPremiumCountrySwedenDeviceGoogle Pixel 7Operating SystemAndroid My Question or IssueAfter I bought 2 JBL Link Music speakers and joined them to my Home, no speaker groups are listed in Spotify.Worked perfectly before with just Chromecast Audio de...

Casual Listener

Plan Premium Country Sweden Device Google Pixel 7 Operating System Android   My Question or Issue After I bought 2 JBL Link Music speakers and joined them to my Home, no speaker grou...

gorantornqvist

Casual Listener

1990 Views

1 replies

0 likes

  • 1990 Views
  • 1 replies
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Superuser Contribution Playlists with more than 250 songs can´t be played on Android automotive

PlanPremiumCountryGermanyDevicePolestar 2 Operating SystemAndroid Automotive My Question or IssueOn Android Automotive ( Not android Auto) (Polestar 2) you only can play playlists up to 250 songs. Songs above that count aren´t shown in the playlist a...

Newbie

Plan Premium Country Germany Device Polestar 2  Operating System Android Automotive   My Question or Issue On Android Automotive ( Not android Auto) (Polestar 2) you only can play...

Oussie

Visitor

1093 Views

3 replies

0 likes

  • 1093 Views
  • 3 replies
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Superuser Contribution Shuffle function error

PlanPremiumCountryNorwayDeviceSamsung Galaxy s10e My Question or IssueI've had a premium account for a long time, no payment issues, the premium is still active when I log in. But I tried to shuffle my playlist and I am told "you've discovered a prem...

Newbie

  Plan Premium Country Norway Device Samsung Galaxy s10e   My Question or Issue I've had a premium account for a long time, no payment issues, the premium is still active when I lo...

Lyubka

Moderator

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to use open.spotify.com via Firefox Nightly.

PlanFree/Premium: PremiumCountry: ENG Device: Fairphone FP4Operating System: Stock ROM (Android 12, Build FP4.SP2G.B.079.20230624) My Question or Issuehttps://github.com/webcompat/web-bugs/issues/125482#issue-1838492946

Music Fan

Plan Free/Premium: Premium Country: ENG   Device: Fairphone FP4 Operating System: Stock ROM (Android 12, Build FP4.SP2G.B.079.20230624)   My Question or Issue https://github.com/web...

rokejulianlockhart

Music Fan

1295 Views

2 replies

0 likes

  • 1295 Views
  • 2 replies
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Superuser Contribution La fonction enrichir à disparu ( android sur samsung S10e)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Matdu66

Visitor

2887 Views

2 replies

0 likes

  • 2887 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot search when linking to internet via wifi

Plan Premium Country Taiwan Device Asus ZenFone 8 Operating System Android 13 My Question or Issue It shows no internet connected when I search. But the app can play music I never heard before in the same time! The issue only happens when I use WiFi ...

Newbie

  Plan   Premium   Country   Taiwan    Device   Asus ZenFone 8   Operating System   Android 13       My Question or Issu...

OscarDC

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't log in spotify on my new phone

PlanFree/Premium Device(Redmi Note 11R)Operating System(Andriod) My Question or IssueI can't log in to Spotify on my new phone. It works when logging in with my parent's devices and friends. It also cleared all cache and had also uninstall and reinst...

Casual Listener

Plan Free/Premium   Device (Redmi Note 11R) Operating System (Andriod)   My Question or Issue I can't log in to Spotify on my new phone. It works when logging in with my parent's d...

OscarDC

Moderator

558 Views

3 replies

0 likes

  • 558 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify connect kills internet connection on router

PlanPremiumCountryAustriaDeviceSamsung Galaxy Tab A, Spotify Connect on Cambridge Audio CXNv2Operating SystemAndroid My Question or IssueSince a couple of weeks I am having issues with Spotify connect.The connection to my streamer works, songs can be...

Regular

Plan Premium Country Austria Device Samsung Galaxy Tab A, Spotify Connect on Cambridge Audio CXNv2 Operating System Android   My Question or Issue Since a couple of weeks I am having i...

Henriko8

Regular

2227 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Sync Spotify on Windows and Android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying out the free version of Spotify. On my Win 10 system, I compiled a playlist of so...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am tr...

Alex

Spotify Legend

597 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Kulaklıkla dinlediğim müzik bir anda duruyor.

Merhabalar, kulaklıkla müzik dinlerken bir anda müzik kesiliyor. Müziği yeniden açıyorum ama müzik yine kapanıyor. Bu her seferinde aynı müzikte olmuyor, farklı müziklerde de oluyor.bu durum beni çok rahatsız ediyor. Düşünün bir anda müzik dinlerken ...

Visitor

Merhabalar, kulaklıkla müzik dinlerken bir anda müzik kesiliyor. Müziği yeniden açıyorum ama müzik yine kapanıyor. Bu her seferinde aynı müzikte olmuyor, farklı müziklerde de oluyor.bu durum beni çok...

Dian

Spotify Legend

7556 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Download Single Track from an Album

PlanPremiumCountryUKDeviceOnePlus XOperating SystemAndroid 6.0.1 (Marshmallow?) My Question or IssuePreviously I was able to like a song to add it to my all songs list, then find the album I saved the song from in my library, which would have only th...

Casual Listener

Plan Premium Country UK Device OnePlus X Operating System Android 6.0.1 (Marshmallow?)   My Question or Issue Previously I was able to like a song to add it to my all songs list, then ...

OscarDC

Moderator

1195 Views

3 replies

1 likes

Albums
downloads
Update
  • 1195 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Android TV] Disappearing "Continue Playing" widget

DeviceFire TV 4K I use Spotify with multiple devices, most of the times on my MacBook or Phone together with a Remote Speaker (Spotify Connect)But I also have a FireTV and on the other day I opened the app and was pleasantly surprised to see a widget...

Music Fan

Device Fire TV 4K    I use Spotify with multiple devices, most of the times on my MacBook or Phone together with a Remote Speaker (Spotify Connect) But I also have a FireTV and on t...

duppenr

Regular

690 Views

2 replies

0 likes

  • 690 Views
  • 2 replies
  • 0 likes

Superuser Contribution Tapping the checkmark in "Your Episodes" opens "add to playlist"

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy S20 FEOperating SystemAndroid 13 (One UI 5.1) My Question or IssueTapping the checkmark on an episode in the "Your Episodes" screen takes me to add the episode to a playlist instead of re...

Newbie

Plan Premium Country United States of America Device Samsung Galaxy S20 FE Operating System Android 13 (One UI 5.1)   My Question or Issue Tapping the checkmark on an episode in the "Y...

Yordan

Moderator

856 Views

1 replies

0 likes

  • 856 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android & iOS, Tracks will only skip around and not play in proper order

I have Spotify Premium on my iMac (Mavericks), my iPad (most recent update) and on my Android Vers. 4.1.1. (Huawei G510). On my iMac I can play my playlist as it appears (numerical/chronological order - from top to bottom). On my mobile devices I can...

Regular

I have Spotify Premium on my iMac (Mavericks), my iPad (most recent update) and on my Android Vers. 4.1.1. (Huawei G510).    On my iMac I can play my playlist as it appears (numerical/c...

MihailY

Moderator

2460 Views

6 replies

0 likes

playback
playback order
Playback problem
random playlist
randomly
  • 2460 Views
  • 6 replies
  • 0 likes

Superuser Contribution How do I turn off lgbtq and other politically focused playlists on homepag?

I come to Spotify to listen to music, this is a streaming service not a political platform. At present I don't see an option to select straight playlists. I would like to not have things shoved at me when not requested. If this can't be undone I will...

Casual Listener

I come to Spotify to listen to music, this is a streaming service not a political platform. At present I don't see an option to select straight playlists. I would like to not have things shoved at...

KennethHardema

Newbie

1386 Views

6 replies

3 likes

  • 1386 Views
  • 6 replies
  • 3 likes

Spotify channel no longer showing in ROKU menu?

PremiumCountryUSADeviceROKU (There's no option for this, otherwise?)Operating SystemN/A My Question or IssueAs of today, Spotify no longer appears in Roku home screen. What gives? ROKU is updated and, as it stands, since the Spotify channel no longer...

Casual Listener

  Premium Country USA Device ROKU (There's no option for this, otherwise?) Operating System N/A   My Question or Issue As of today, Spotify no longer appears in Roku home screen.&...

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Lite low audio quality with "very high" set. Only on Wi-Fi, not on data or downloaded songs.

PlanPremium FamilyCountryArgentinaDeviceRedmi Note 7Operating SystemAndroid 12 My Question or Issue Spotify Lite app has very low audio quality, like the "basic" quality option (i tested it, there's no difference between all of the settings), even wi...

Casual Listener

Plan Premium Family Country Argentina Device Redmi Note 7 Operating System Android 12   My Question or Issue   Spotify Lite app has very low audio quality, like the "basic" quali...

OscarDC

Moderator

2568 Views

3 replies

0 likes

  • 2568 Views
  • 3 replies
  • 0 likes