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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6842 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Offline

PlanFamilyCountryUkraineDevice(Redmi note 10)Operating System(Android 12) My Question or IssueDownloaded music becomes unavailable immediately after the internet goes down. I tried all the recommendations, deleted Spotify and reinstalled. All permiss...

Casual Listener

Plan Family Country Ukraine Device (Redmi note 10) Operating System (Android 12)   My Question or Issue Downloaded music becomes unavailable immediately after the internet goes down. I...

Lyubka

Moderator

728 Views

5 replies

1 likes

  • 728 Views
  • 5 replies
  • 1 likes

Superuser Contribution Gift card pin is not working.

The pin on my $30 giftcard is hard to read. I got locked out of entering it over a 24 hour period. Some of the pin is hard to read. I might need a new code?

Visitor

The pin on my $30 giftcard is hard to read. I got locked out of entering it over a 24 hour period. Some of the pin is hard to read. I might need a new code?

Lyubka

Moderator

331 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Volume control Android app glitch

Pixel 6 proSetup-Playing Spotify on Android app and connected to Alexa Dot-Viewing song lyrics IssuePhone volume control does not change Alexa Dot volume while viewing Lyrics in FULL-PAGE view. Volume works properly when Lyrics in HALF-PAGE view. App...

Regular

Pixel 6 pro Setup -Playing Spotify on Android app and connected to Alexa Dot -Viewing song lyrics  Issue Phone volume control does not change Alexa Dot volume while viewing Lyrics in FULL-P...

Ivelina

Moderator

1584 Views

5 replies

0 likes

Volume Control
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Superuser Contribution Couldn't scroll the bar to rewind the song

if the song plays the part of 1:50 where as i wanted to rewind the song part to 1:45 , i couldn't drag the scroll bar back to rewind the song

Visitor

if the song plays the part of 1:50 where as i wanted to rewind the song part to 1:45 , i couldn't drag the scroll bar back to rewind the song

Vasil

Moderator

315 Views

1 replies

0 likes

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Superuser Contribution Like music and follow artist

HelloIm can't like music and follow artist in my spotify appI have updated the app several times, but it has not changed

Visitor

Hello Im can't like music and follow artist in my spotify app I have updated the app several times, but it has not changed

Lyubka

Moderator

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

How to turn off recommended songs intertwined in my personal playlist

PremiumFree/PremiumUSADesktop and Samsung Galaxy Note20 Ultra 5G(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Windows 10 and Android 13(iOS 10, Android Oreo, Windows 10,etc.)This morning, Jan. 15, 2023, when I went to listen to my personal playl...

Casual Listener

Premium Free/Premium USA Desktop and Samsung Galaxy Note20 Ultra 5G (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows 10 and Android 13 (iOS 10, Android Oreo, Windows 10,etc.) T...

DazzlinDarlene

Casual Listener

589 Views

2 replies

1 likes

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Superuser Contribution Song greyed out in my liked songs

The song is from y local files. It does play nirmally for a while before being greyed out. when I click on it, it says song is not avilable on your device.

Visitor

The song is from y local files. It does play nirmally for a while before being greyed out. when I click on it, it says song is not avilable on your device.

Yordan

Moderator

476 Views

1 replies

0 likes

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  • 1 replies
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My Spotify won’t connect on one of my fire sticks but will on the other why

I have two fire sticks in my home and until recently Spotify worked perfectly on both of them all of a sudden one of the fire sticks won’t connect to Spotify but every other application on it works so I know Spotify is the issue

Visitor

I have two fire sticks in my home and until recently Spotify worked perfectly on both of them all of a sudden one of the fire sticks won’t connect to Spotify but every other application on it works s...

Amay

Spotify Star

300 Views

1 replies

0 likes

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Superuser Contribution Google Assistant and Spotify on Android Automotive (Volvo) do not understand I am Premium

Hi,I started to use Spotify on a Volvo running Android Automotive.Despite the fact that I am Spotify Premium, Google Assistant keeps saying that asking for a specific song is only for Premium users.Everything (car OS + Spotify app) is up-to-date.Has ...

Casual Listener

Hi, I started to use Spotify on a Volvo running Android Automotive. Despite the fact that I am Spotify Premium, Google Assistant keeps saying that asking for a specific song is only for Premium use...

juberlin

Casual Listener

1993 Views

2 replies

0 likes

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Superuser Contribution share lyrics "box" cannot resize/weird spacing

PlanPremiumCountryMalaysiaDeviceHuaweiOperating SystemAndroid 8.1 My Question or IssueI want to share a lyric to instagram but the "box" is too small causing the sentence to awkwardly spaced and make it harder to read. How to change the size of the b...

Newbie

  Plan Premium Country Malaysia Device Huawei Operating System Android 8.1   My Question or Issue I want to share a lyric to instagram but the "box" is too small causing the sent...

314f662qng5amdjdtomd

Visitor

7437 Views

30 replies

4 likes

  • 7437 Views
  • 30 replies
  • 4 likes

Não consigo adicionar a pessoa para meu plano duo

Tenho o plano prêmio duo mas não consigo adicionar ninguem

Visitor

Tenho o plano prêmio duo mas não consigo adicionar ninguem

Bittencourt

Spotify Star

290 Views

1 replies

0 likes

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Solved!!Superuser Contribution App bug on Chromecast 4 HD

Hi Spotify Team, There was a bug of Spotify app on Chromecast 4 HD. Please check the image: https://i.imgur.com/ec3Wqzt.jpg . The app view seemed to be larger than the screen size of TV, which let me neither browse content nor click any button.I trie...

Newbie

Hi Spotify Team, There was a bug of Spotify app on Chromecast 4 HD. Please check the image: https://i.imgur.com/ec3Wqzt.jpg . The app view seemed to be larger than the screen size of TV, which le...

OlafNow

Casual Listener

768 Views

3 replies

1 likes

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Superuser Contribution Songs play with wifi but not Cellular data

I've been trying to listen to songs in my App.At first, it didn't let me login saying I was Offline although everything was working fine then I connected with Wifi and logged into the App successfully, and now I'm trying to play songs but the songs d...

Casual Listener

I've been trying to listen to songs in my App. At first, it didn't let me login saying I was Offline although everything was working fine then I connected with Wifi and logged into the App success...

Not applicable

2087 Views

4 replies

0 likes

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Superuser Contribution My Spotify doesn't allow playing (last) previous song.

The symbol of playing previous song is grey so can't be used. And also the line of song playing can not be dragged if I want to listen a particular part of song. It is happening with my Spotify but all my friends spotify do not have this issue. I hav...

Visitor

The symbol of playing previous song is grey so can't be used. And also the line of song playing can not be dragged if I want to listen a particular part of song. It is happening with my Spotify but a...

Clarence211

Visitor

795 Views

2 replies

0 likes

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Superuser Contribution Spotify App Loggin me Off my Account

PlanPremiumCountryUSDevice(Samsung Galaxy A13 5G)Operating System(Android Version 12) My Question or IssueI have the app on my phone. It will log me off about once or twice a week. If I want to login again I have to go to my app settings for Spotify ...

Visitor

Plan Premium Country US Device (Samsung Galaxy A13 5G) Operating System (Android Version 12)   My Question or Issue I have the app on my phone. It will log me off about once or twice a...

Joan

Moderator

288 Views

1 replies

0 likes

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Superuser Contribution Queue is giving me trouble

so, I have work tomorrow,l and I usually set up the queue the night before. I was doing so, when as I added songs the the queue the section from my playlist got smaller and smaller 'till I was unable to add anymore songs. even adding songs directly f...

Casual Listener

so, I have work tomorrow,l and I usually set up the queue the night before. I was doing so, when as I added songs the the queue the section from my playlist got smaller and smaller 'till I was unable...

fluffy_monkey

Regular

824 Views

7 replies

0 likes

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Superuser Contribution nie mogę odtworzyć muzyki jednego artysty

chciałam posłuchać muzyki pewnego artysty ale za każdym razem kiedy klikam na jego playliste wyskakuje "ten utwór jest niedostępny" chciaż kiedyś wcześniej już go słuchałam. nie wiem co mam zrobić a bardzo go lubię. pomocy

Visitor

chciałam posłuchać muzyki pewnego artysty ale za każdym razem kiedy klikam na jego playliste wyskakuje "ten utwór jest niedostępny" chciaż kiedyś wcześniej już go słuchałam. nie wiem co mam zrobić a ...

Eni

Moderator

447 Views

1 replies

0 likes

  • 447 Views
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