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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4804 Views

0 replies

6 likes

  • 4804 Views
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  • 6 likes

Superuser Contribution Music stream stops playing mid-stream and/or app crashes regularly

PlanPremiumCountrySwedenDeviceSamsung Galaxy 8Operating System(Latest Android version for Galaxy S8, as of 2023-06-19) My Question or IssueMusic pauses mid-stream for 3 seconds, every 30-60 seconds.Persistent streaming only causes the app to later on...

Casual Listener

Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System (Latest Android version for Galaxy S8, as of 2023-06-19)   My Question or Issue Music pauses mid-stream for 3 sec...

Daggz90

Casual Listener

659 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Accidentally dismissed notification

PlanPremiumCountryUK My Question or IssueWhen I opened the Android app today I got a push notification for a new single release and accidentally dismissed it - I can't for the life of me remember the name of the artist or track (apart from one word i...

Gig Goer

  Plan Premium Country UK   My Question or Issue When I opened the Android app today I got a push notification for a new single release and accidentally dismissed it - I can't for th...

Lyubka

Moderator

1876 Views

2 replies

0 likes

  • 1876 Views
  • 2 replies
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Superuser Contribution Why the volume went from 100 to 50 percentage max.

I've checked all settings on my phone all set to high, also Spotify settings set to high, I can't hear almost anything in my headphones, few weeks ago everything was fine and loud.

Visitor

I've checked all settings on my phone all set to high, also Spotify settings set to high, I can't hear almost anything in my headphones, few weeks ago everything was fine and loud.

Yordan

Moderator

654 Views

1 replies

0 likes

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Superuser Contribution Şarkı Sözü

PlanPremium ÜlkeTürkiye CihazSamsung Galaxy A51 İşletim sistemiAndroid 13 One UI 5.0 Sorum veya SorunumSpotify Grup Oturumunda Müzik Dinlerken Şarkı Sözlerini Göremiyorum Yardımcı Olur musunuz

Newbie

Plan Premium   Ülke Türkiye   Cihaz Samsung Galaxy A51   İşletim sistemi Android 13  One UI 5.0   Sorum veya Sorunum Spotify Grup Oturumunda Müzik Dinlerken Şark...

Eni

Moderator

513 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Samsung problems

So on my android whenever i play a song it usually stops after 1 minute or so.. I don't have this problem on the pc at home but whenever I play a song on my mobile in the bus or (at work ) it stops after 1 minute..

Newbie

So on my android whenever i play a song it usually stops after 1 minute or so.. I don't have  this problem on the pc at home but whenever I play a song on my mobile in the bus or (at work 🙈) it...

OscarDC

Moderator

561 Views

1 replies

0 likes

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Superuser Contribution Can't turn shuffle off

I am not able to turn the shuffle off and also I'm not able to forward my songs or go back to the previous song and one more thing, I'm not able to set my queue also

Visitor

I am not able to turn the shuffle off and also I'm not able to forward my songs or go back to the previous song and one more thing, I'm not able to set my queue also  

OscarDC

Moderator

410 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playlists and podcasts interrupted by music im not interested in.

Lately my podcasts and Playlists are being interrupted by music (primarily rap and hip hop) that I have no interest in. How do I stop these annoying interruptions?

Visitor

Lately my podcasts and Playlists are being interrupted by music (primarily rap and hip hop) that I have no interest in.   How do I stop these annoying interruptions?

OscarDC

Moderator

388 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution when trying to log in with android phone i receive this message " something

receiving message "something went wrong" when trying to log in with samsung a53 android phone. when logging into lap top, everything is good.just cant login using phone unless i constantly delete app and reload each time. help

Visitor

receiving message "something went wrong" when trying to log in with samsung a53 android phone. when logging into lap top, everything is good. just cant login using phone unless i constantly delete ...

MihailY

Moderator

341 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution spotify solo reproduce contenido con la pantalla encendida en android

Me pasa como a la mayoría... Uso auriculares Bluetooth, pongo a reproducir una canción y en cierto tiempo se corta el audio y la canción sigue reproduciéndose pero sin sonido. No es un tiempo en específico, pueden pasar 3 minutos escuchándose bien y ...

Newbie

Me pasa como a la mayoría... Uso auriculares Bluetooth, pongo a reproducir una canción y en cierto tiempo se corta el audio y la canción sigue reproduciéndose pero sin sonido. No es un tiempo en espe...

Lyubka

Moderator

427 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't download on my android smartphone since today, 5 July 2023

I just updated the app this morning, hoping to solve the issue I have on my Galaxy S7 since this morning: download button inop, like button works but doesn't store. The moment I click on a song the Like icon turns off. Everything works normal on my l...

Regular

I just updated the app this morning, hoping to solve the issue I have on my Galaxy S7 since this morning: download button inop, like button works but doesn't store. The moment I click on a song the L...

Amay

Spotify Star

485 Views

1 replies

0 likes

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My liked songs on the spotify app has disappeared but it shows up on desktop

After the recent update to the spotify app on android the songs in my liked songs no longer show up. I downloaded the spotify lite app to check if I would have the same issue and I did. I also checked on my windows PC and it shows up there.

Visitor

After the recent update to the spotify app on android the songs in my liked songs no longer show up. I downloaded the spotify lite app to check if I would have the same issue and I did. I also checke...

Amay

Spotify Star

558 Views

3 replies

0 likes

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Ordre morceaux dans playlist Android

Bonjour à tous, Je suis sur appli android Après avoir sélectionné mes titres dans ma nouvelle playlist, j'ai envie de changer l'ordre des morceaux. C'est impossible ??? Merci pour votre aide !

Newbie

Bonjour à tous,   Je suis sur appli android    Après avoir sélectionné mes titres dans ma nouvelle playlist, j'ai envie de changer l'ordre des morceaux.   C'est impossible ?...

t34txjxfimlyhj71d1bs

Visitor

699 Views

1 replies

0 likes

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Superuser Contribution Shuffle not working.

I tried to shuffle my playlist and it's telling me I have discovered a premium feature. I have a premium plan, though. Help!

Visitor

I tried to shuffle my playlist and it's telling me I have discovered a premium feature.    I have a premium plan, though. Help! 

OscarDC

Moderator

357 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't download anymore!

Hi everybody!Since yesterday, clicking on the download button of the app on my android phone has no effect. I can still download fine on my PC, my daughter has no problem on her Huawei (we are on the same Premium Family account) but no chance with my...

Regular

Hi everybody! Since yesterday, clicking on the download button of the app on my android phone has no effect. I can still download fine on my PC, my daughter has no problem on her Huawei (we are on t...

OscarDC

Moderator

336 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution How Do You Use Other Fonts?

PlanPremiumCountryU.S.A.DeviceGoogle Pixel 3a XL and Samsung Galaxy Tab Pro SOperating SystemAndroid 11 and Windows 10 My Question or IssueDoes anyone know how to get different fonts to work in the titles of playlists? I have seen them on other peopl...

Roadie

Plan Premium Country U.S.A. Device Google Pixel 3a XL and Samsung Galaxy Tab Pro S Operating System Android 11 and Windows 10   My Question or Issue Does anyone know how to get differe...

Tubai

Newbie

26872 Views

12 replies

1 likes

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  • 12 replies
  • 1 likes

Superuser Contribution Podcast starts at the bottom

Hey Everyone, everytime i open one particular podcast it starts me at the very first episode. And i have to scroll upwards to the newest one. This is really unconvinient as this podcast has over 160 episodes, so scrolling up takes quite a while.Is th...

Composer

Hey Everyone,   everytime i open one particular podcast it starts me at the very first episode. And i have to scroll upwards to the newest one. This is really unconvinient as this podcast has ...

Conroy706

Newbie

3376 Views

7 replies

3 likes

Android
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Superuser Contribution Queuing when using DJ

PlanPremiumCountryUkDeviceGoogle pixel 6Operating SystemAndroid My Question or IssueWhen I'm using the new DJ feature and I queue a song, that song isn't played next and the song DJ was previously playing is played again Not being able to queue with ...

Newbie

Plan Premium Country Uk Device Google pixel 6 Operating System Android   My Question or Issue When I'm using the new DJ feature and I queue a song, that song isn't played next and the ...

Ev_1235

Visitor

1923 Views

2 replies

3 likes

  • 1923 Views
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  • 3 likes

My podcasts are playing in reverse from newer to older. How do I fix this?

I can change the order the episodes are displayed, but when it automatically plays the next episode, it play the previous episode, instead if the next.

Visitor

I can change the order the episodes are displayed, but when it automatically plays the next episode, it play the previous episode, instead if the next.

Amay

Spotify Star

333 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Android app downloaded podcasts show downloading icon when already done

On Android app under Library > Your Episodes I have a number of auto downloaded podcasts episodes. Each time I open the app all ~50 of them show the spinning download icon even though they have already been downloaded. They never re-download, just al...

Regular

On Android app under Library > Your Episodes I have a number of auto downloaded podcasts episodes. Each time I open the app all ~50 of them show the spinning download icon even though they have al...

MihailY

Moderator

312 Views

1 replies

0 likes

Android
Downloaded Podcasts
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Solved!!Superuser Contribution getting notified about podcasts I don't follow

Plan - Premium FamilyCountry - USADevice - Pixel 5Operating System - Android 12 My Question or IssueI get push notifications for podcasts that I do not follow. See screen shots, I do not follow Behind the Bastards or It Could Happen Here, but I am ge...

Regular

Plan - Premium Family Country - USA Device - Pixel 5 Operating System - Android 12   My Question or Issue I get push notifications for podcasts that I do not follow. See screen shots, I ...

AlecCollins

Casual Listener

8032 Views

14 replies

1 likes

  • 8032 Views
  • 14 replies
  • 1 likes