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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397124 Views

547 replies

35 likes

Account
Free
  • 397124 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8493 Views

0 replies

7 likes

  • 8493 Views
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  • 7 likes

Superuser Contribution Your client does not have permission to get URL

PlanPremiumCountryGermanyDevicemi 10 pro maxoperation systemAndroidhello dearThe following error is displayed when I try to log in to SpotifyError: ForbiddenYour client does not have permission to get URL / from this server.when i want to play music ...

Newbie

Plan Premium Country Germany Device mi 10 pro max operation system Android hello dear The following error is displayed when I try to log in to Spotify Error: Forbidden Your client does not...

csjgamingtv

Casual Listener

22866 Views

6 replies

1 likes

  • 22866 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Loop button missing

The loop button is gone and replaced by a hide song button. I can't find anything that would allow looping. I have premium.

Casual Listener

The loop button is gone and replaced by a hide song button. I can't find anything that would allow looping. I have premium.

Susan_GP

Moderator

2253 Views

5 replies

0 likes

  • 2253 Views
  • 5 replies
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Superuser Contribution Spotify doesn't load on Xiaomi Pad 5

I recently purchased Xiaomi Pad 5, so it is still new. However, when I log on to Spotify using FB it would freeze on a blank screen and not load the contents of Spotify. Is there an issue with the app? Please assist as I'm a daily user for Spotify. P...

Visitor

I recently purchased Xiaomi Pad 5, so it is still new. However, when I log on to Spotify using FB it would freeze on a blank screen and not load the contents of Spotify. Is there an issue with the ap...

wongxuanwen2801

Visitor

1029 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution How do I view lyrics in songs?

I am trying to view lyrics to songs?? I have clicked on the Now Playing bar? But I see nothing that says LYRICS to tap??? Help??

Regular

I am trying to view lyrics to songs?? I have clicked on the Now Playing bar? But I see nothing that says LYRICS to tap??? Help??

Dian

Spotify Legend

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Mobile app skipping songs/ albums

Hi there. In last couple of weeks Spotify keeps skipping and jumping songs within albums and if I've more than one album saved by an artist, spotify randomly shuffles through those too. I never hit Shuffle Play. Updated two days ago and no change. V ...

Casual Listener

Hi there. In last couple of weeks Spotify keeps skipping and jumping songs within albums and if I've more than one album saved by an artist, spotify randomly shuffles through those too. I never hit S...

Susan_GP

Moderator

7405 Views

6 replies

0 likes

  • 7405 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify app will auto-start up with playback playing from a different location daily

I have Spotify running 24/7 generally in my office (I just mute the speakers at the end of each working day). It connects to a speaker via bluetooth from a Mac mini in the office. The Spotify app on my Android phone (Samsung Galaxy A53) auto-starts u...

Music Fan

I have Spotify running 24/7 generally in my office (I just mute the speakers at the end of each working day). It connects to a speaker via bluetooth from a Mac mini in the office.   The Spotif...

Lyubka

Moderator

1004 Views

3 replies

0 likes

  • 1004 Views
  • 3 replies
  • 0 likes

listen same music on android phone and pc windows at the same time

PlanPremiumCountryCanadaDevicepixel 7 (android) and pc Windows 10Operating SystemAndroid and Windows 10 My Question or IssueI want to listen the same music on my phone (android) and my pc (windows 10). I saw spotify connect to broadcast music on many...

Newbie

Plan Premium Country Canada Device pixel 7 (android) and pc Windows 10 Operating System Android and Windows 10   My Question or Issue I want to listen the same music on my phone (...

Maxim

Spotify Star

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Por qué no pueden pueden procesar mi pago?

Supongo que será la renovación con cambio de tarjetas. Puedo pagar desde Mercado Pago?

Visitor

Supongo que será la renovación con cambio de tarjetas. Puedo pagar desde Mercado Pago?

Not applicable

593 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Hola buenas tardes, mi aplicación no me deja reproducir nada,

Tengo plan familiar, tuve que cancelar la tarjeta y no se absorbió el pago, cuando restablecí premium no me dejó reproducir nada, abro álbumes y dice que debo agregar canciones al album, y los míos igual están vacíos, aun estén recomendados en inicio...

Visitor

Tengo plan familiar, tuve que cancelar la tarjeta y no se absorbió el pago, cuando restablecí premium no me dejó reproducir nada, abro álbumes y dice que debo agregar canciones al album, y los míos i...

Alex

Spotify Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps stoping

When I open any list, it plays the first song and then it stops. Every Time I am using it.

Visitor

When I open any list, it plays the first song and then it stops. Every Time I am using it.

Dian

Spotify Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

360 audio today

Plan ?Free/Premium ......PremiumCountry...... UK Device Google .....Pixel 4a(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System .....Android 13(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis afternoon at about 17:30 t...

Visitor

Plan ? Free/Premium ......Premium Country...... UK   Device Google .....Pixel 4a (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System .....Android 13 (iOS 10, Android&nbsp...

870 Views

0 replies

0 likes

  • 870 Views
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  • 0 likes

The "widget" in the notification area is no longer showing in the phone link app

Since the last change of the "Now Playing" widget in the notification area of my Android phone, it is no longer showing in the MS Phone Link app on windows.For me this was an easy way to see,pause or skip music while working. Is there a way to get th...

Regular

Since the last change of the "Now Playing" widget in the notification area of my Android phone, it is no longer showing in the MS Phone Link app on windows. For me this was an easy way to see,pause ...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

All Google Home speaker groups disappeared

PlanPremiumCountrySwedenDeviceGoogle Pixel 7Operating SystemAndroid My Question or IssueAfter I bought 2 JBL Link Music speakers and joined them to my Home, no speaker groups are listed in Spotify.Worked perfectly before with just Chromecast Audio de...

Casual Listener

Plan Premium Country Sweden Device Google Pixel 7 Operating System Android   My Question or Issue After I bought 2 JBL Link Music speakers and joined them to my Home, no speaker grou...

gorantornqvist

Casual Listener

2024 Views

1 replies

0 likes

  • 2024 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists with more than 250 songs can´t be played on Android automotive

PlanPremiumCountryGermanyDevicePolestar 2 Operating SystemAndroid Automotive My Question or IssueOn Android Automotive ( Not android Auto) (Polestar 2) you only can play playlists up to 250 songs. Songs above that count aren´t shown in the playlist a...

Newbie

Plan Premium Country Germany Device Polestar 2  Operating System Android Automotive   My Question or Issue On Android Automotive ( Not android Auto) (Polestar 2) you only can play...

Oussie

Visitor

1128 Views

3 replies

0 likes

  • 1128 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle function error

PlanPremiumCountryNorwayDeviceSamsung Galaxy s10e My Question or IssueI've had a premium account for a long time, no payment issues, the premium is still active when I log in. But I tried to shuffle my playlist and I am told "you've discovered a prem...

Newbie

  Plan Premium Country Norway Device Samsung Galaxy s10e   My Question or Issue I've had a premium account for a long time, no payment issues, the premium is still active when I lo...

Lyubka

Moderator

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to use open.spotify.com via Firefox Nightly.

PlanFree/Premium: PremiumCountry: ENG Device: Fairphone FP4Operating System: Stock ROM (Android 12, Build FP4.SP2G.B.079.20230624) My Question or Issuehttps://github.com/webcompat/web-bugs/issues/125482#issue-1838492946

Music Fan

Plan Free/Premium: Premium Country: ENG   Device: Fairphone FP4 Operating System: Stock ROM (Android 12, Build FP4.SP2G.B.079.20230624)   My Question or Issue https://github.com/web...

rokejulianlockhart

Music Fan

1317 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution La fonction enrichir à disparu ( android sur samsung S10e)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Matdu66

Visitor

2907 Views

2 replies

0 likes

  • 2907 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot search when linking to internet via wifi

Plan Premium Country Taiwan Device Asus ZenFone 8 Operating System Android 13 My Question or Issue It shows no internet connected when I search. But the app can play music I never heard before in the same time! The issue only happens when I use WiFi ...

Newbie

  Plan   Premium   Country   Taiwan    Device   Asus ZenFone 8   Operating System   Android 13       My Question or Issu...

OscarDC

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't log in spotify on my new phone

PlanFree/Premium Device(Redmi Note 11R)Operating System(Andriod) My Question or IssueI can't log in to Spotify on my new phone. It works when logging in with my parent's devices and friends. It also cleared all cache and had also uninstall and reinst...

Casual Listener

Plan Free/Premium   Device (Redmi Note 11R) Operating System (Andriod)   My Question or Issue I can't log in to Spotify on my new phone. It works when logging in with my parent's d...

OscarDC

Moderator

565 Views

3 replies

0 likes

  • 565 Views
  • 3 replies
  • 0 likes