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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5419 Views

0 replies

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Superuser Contribution Oxygen 13 removed Spotify from my notifications bar and i want it back

I upgraded my phone (Oneplus Nord lite 2) to oxygen 13 and my Spotify doesn't show up in the notification bar anymore. Any way to get it back or is this a phone problem?

Visitor

I upgraded my phone (Oneplus Nord lite 2) to oxygen 13 and my Spotify doesn't show up in the notification bar anymore. Any way to get it back or is this a phone problem?

MihailY

Moderator

353 Views

1 replies

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Superuser Contribution categories overlapping

On the android version of Spotify in the liked sings tab, the categories overlap making it hard to see which category you are picking

Visitor

On the android version of Spotify in the liked sings tab, the categories overlap making it hard to see which category you are picking

Vasil

Moderator

186 Views

1 replies

0 likes

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Superuser Contribution 知らないプレイリストが勝手に追加されます。どうしたらいいですか?ちなみにプレミアムプランDUOで機種はGooglepixel6aです。

有料会員なのにマイライブラリに身に覚えのないプレイリストが追加されます。解決法を教えて下さい。

Visitor

有料会員なのにマイライブラリに身に覚えのないプレイリストが追加されます。 解決法を教えて下さい。

Vasil

Moderator

1551 Views

1 replies

0 likes

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Superuser Contribution Random mode is automatically activated.

I currently have the problem on my mobile device. I play the songs from any list without having the random mode activated and everything is fine, but when I disconnect from WiFi or Bluetooth (when I am connected) and when I reconnect, the playback qu...

Regular

I currently have the problem on my mobile device. I play the songs from any list without having the random mode activated and everything is fine, but when I disconnect from WiFi or Bluetooth (when I ...

OscarDC

Moderator

355 Views

1 replies

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Superuser Contribution It won't play my playlist, when the first song ends it goes to "recommended

When I'm trying to play my playlist, it switches to "recommended song" and I can't change the shuffle feature, it keeps saying I need premium to change it, I also can't use the arrow pointing to the left that goes to previous song.

Visitor

When I'm trying to play my playlist, it switches to "recommended song" and I can't change the shuffle feature, it keeps saying I need premium to change it, I also can't use the arrow pointing to the ...

Vasil

Moderator

216 Views

1 replies

0 likes

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Superuser Contribution How do I turn off lgbtq and other politically focused playlists on homepag?

I come to Spotify to listen to music, this is a streaming service not a political platform. At present I don't see an option to select straight playlists. I would like to not have things shoved at me when not requested. If this can't be undone I will...

Casual Listener

I come to Spotify to listen to music, this is a streaming service not a political platform. At present I don't see an option to select straight playlists. I would like to not have things shoved at...

KennethHardema

Newbie

1242 Views

6 replies

3 likes

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Cómo puedo cancelar

Me han cobrado doble, el soporte es una porquería, quiero cancelar y hoy voy a profeco

Visitor

Me han cobrado doble, el soporte es una porquería, quiero cancelar y hoy voy a profeco

kaworu_bloodpaw

Roadie

301 Views

1 replies

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Solved!!Superuser Contribution I do not have recently played artist option available on my android app

PlanFreeCountryMaltaDeviceOneplus 6TOperating SystemAndroid 11 My Question or IssueI used to think this was an automatic thing that showed up in the profile but on my app I do not have the option to toggle recently played artists on or off. I would l...

Music Fan

Plan Free Country Malta Device Oneplus 6T Operating System Android 11   My Question or Issue I used to think this was an automatic thing that showed up in the profile but on my app I d...

maria_f

Music Fan

537 Views

2 replies

0 likes

Android
mobile app
Recently played artists
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Superuser Contribution Spotify songs not downloading on phone

Songs are not downloading on my Xiaomi phone anymore, the circle keeps spinning round but it's not downloading. Weird things is that podcasts are actually downloading. I have plenty of storage space left, not anywhere near the 10k songs limit and hav...

Visitor

Songs are not downloading on my Xiaomi phone anymore, the circle keeps spinning round but it's not downloading. Weird things is that podcasts are actually downloading. I have plenty of storage space ...

Eni

Moderator

195 Views

1 replies

0 likes

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I am a paying customer (duo plan) and i still get annoying push notificatio

I am a paying customer (duo plan) and i still get annoying push notifications and in-app popups promoting events (sanremo) and artists that i don't listen to. I have turned off all notifications and this still happens. How do I turn it off?Here are s...

Casual Listener

I am a paying customer (duo plan) and i still get annoying push notifications and in-app popups promoting events (sanremo) and artists that i don't listen to. I have turned off all notifications and ...

Loigiani

Casual Listener

350 Views

3 replies

0 likes

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Superuser Contribution I can't find my account overview

I want to switch to a Duo plan, but the web site keeps telling me to do it via app, and in the app, it doesn't show anything other than the fact that I have a Premium plan.

Casual Listener

I want to switch to a Duo plan, but the web site keeps telling me to do it via app, and in the app, it doesn't show anything other than the fact that I have a Premium plan.

AlejaR

Moderator

1195 Views

2 replies

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Why did you remove the option to remove song from Playlist while playing a

While listening to my Playlist there is no way to remove a song that is being played from my Playlist.There is also no way to go to Playlist and 'search' for it. So if you wish to exact your Playlist you have to remember what songs you don't wish to ...

Visitor

While listening to my Playlist there is no way to remove a song that is being played from my Playlist. There is also no way to go to Playlist and 'search' for it. So if you wish to exact your Playli...

Natmeinzer

Visitor

888 Views

2 replies

1 likes

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Superuser Contribution Google Assistant not able to control Spotify?

I recently Switched from Samsung Devices (S10 and S21 FE) to a Pixel 7 Pro and Spotify is kinda driving me crazy on this device.- I used to be able to stop/close spotify by just swiping away the tile in the drop down menu. Now spotify just keeps play...

Casual Listener

I recently Switched from Samsung Devices (S10 and S21 FE) to a Pixel 7 Pro and Spotify is kinda driving me crazy on this device. - I used to be able to stop/close spotify by just swiping away the ...

Naganoble

Visitor

7356 Views

17 replies

0 likes

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Superuser Contribution Find specific song in large playlist.

Using Android. V 8.8.6.472The find in playlist is not an option available.

Visitor

Using Android. V 8.8.6.472 The find in playlist is not an option available.

MihailY

Moderator

389 Views

2 replies

0 likes

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Superuser Contribution Algunas canciones se cortan aprox a los 10".

Cuando estoy escuchando mi biblioteca, o sea sin wifi se cortan algunas canciones entre los 5 y los 10", cómo consecuencia borre toda la biblioteca y la volví a descargar y aún así sigo teniendo el problema, nunca cambie nada de la configuración como...

Visitor

Cuando estoy escuchando mi biblioteca, o sea sin wifi se cortan algunas canciones entre los 5 y los 10", cómo consecuencia borre toda la biblioteca y la volví a descargar y aún así sigo teniendo el p...

Alex

Spotify Legend

254 Views

1 replies

0 likes

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