Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110353 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222256 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578882 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476878 Views
577 replies
40 likes
Devices: Pixel 2 Watch (version 13), Pixel 6 Phone (Android 14) Steps to reproduce:Open Spotify app on Pixel watch 2Choose something to playPlay through phoneClick pause on watchNote that all music pauses and play and skip buttons become disabled. On...
Devices: Pixel 2 Watch (version 13), Pixel 6 Phone (Android 14) Steps to reproduce: Open Spotify app on Pixel watch 2 Choose something to play Play through phone Click pause on watch No...
Moderator
714 Views
1 replies
0 likes
I open spotify and constaly a podcast is suggested in my home page. Moreover, apparently this author starts automatically added in my song list.How can I eliminate this suggestion from my home page and how can I stop it to be in my queue?
I open spotify and constaly a podcast is suggested in my home page. Moreover, apparently this author starts automatically added in my song list. How can I eliminate this suggestion from my home pa...
Moderator
2215 Views
1 replies
0 likes
I don't have Spotify Canvas on my phone. It used to work normally, but now I don't have and can't see an option in settings to enable it. How to deal with this problem? I have the latest app update
I don't have Spotify Canvas on my phone. It used to work normally, but now I don't have and can't see an option in settings to enable it. How to deal with this problem? I have the latest app update
Newbie
1429 Views
4 replies
2 likes
I tried Facebook login and regular login, it just goes to a black screen. I'm on a pixel 6 Pro, downloaded the app from the play store
I tried Facebook login and regular login, it just goes to a black screen. I'm on a pixel 6 Pro, downloaded the app from the play store
Regular
2414 Views
8 replies
0 likes
PlanPremiumCountryusaDeviceMoto G G5Operating SystemLatest Android My Question or IssueWhy does my Spotify keep connecting to devices I do not select or do not want to use? How do I remove them?
Plan Premium Country usa Device Moto G G5 Operating System Latest Android My Question or Issue Why does my Spotify keep connecting to devices I do not select or do not want t...
Moderator
567 Views
1 replies
0 likes
I scroll through my liked songs, and I play a song. I watch shuffle get enabled in front of my eyes *even though I explicitly disabled it*.I disable shuffle.It completely forgets the fact I played a song halfway through liked songs, and the queue sta...
I scroll through my liked songs, and I play a song. I watch shuffle get enabled in front of my eyes *even though I explicitly disabled it*. I disable shuffle. It completely forgets the fact ...
Moderator
708 Views
1 replies
0 likes
I can't open my song list in spotify
I can't open my song list in spotify
Moderator
708 Views
1 replies
0 likes
Plan: PremiumCountry: Australia Device: Samsung Galaxy S21 UltraOperating System: Android 13 My Question or IssueOkay, so I have a weird question. When I jump into my car in the morning, and turn on Spotify, it jumps into Car Mode (no issues with tha...
Plan: Premium Country: Australia Device: Samsung Galaxy S21 Ultra Operating System: Android 13 My Question or Issue Okay, so I have a weird question. When I jump into my ...
Casual Listener
4867 Views
7 replies
3 likes
PlanPremiumCountryColombiaDeviceXiaomi mi A3Operating SystemAndroid 11My Question or IssueSpotify shows "offline" when wifi is not connected. I've deleted the app twice, deleted all files related but it doesn't fix. 4G works perfect with every app bu...
Plan Premium Country Colombia Device Xiaomi mi A3 Operating System Android 11 My Question or Issue Spotify shows "offline" when wifi is not connected. I've deleted the app twice, deleted all...
Moderator
2069 Views
5 replies
0 likes
Hi, Hope you are enjoying your life I am using Spotify on two mobile. One for mu girl friend and second for my personal. I login one account on two mobiles. When i play any song on my Spotify why my girlfriend mobile also play same song same time. So...
Hi, Hope you are enjoying your life ❤️ I am using Spotify on two mobile. One for mu girl friend and second for my personal. I login one account on two mobiles. When i play any song on my Sp...
Moderator
1377 Views
1 replies
0 likes
Hi,Since a few days, Spotify starts, pauses, stops, and switches songs on its own. This happens on my phone and as far as I can tell, it only happens when I have my headphones plugged in.Even when I close the Spotify app, it'll start a song again. Ev...
Hi, Since a few days, Spotify starts, pauses, stops, and switches songs on its own. This happens on my phone and as far as I can tell, it only happens when I have my headphones plugged in. Even...
Visitor
1062 Views
6 replies
0 likes
Premium account (Slovenia) made on an old email account (not with Google authentication)Android 10 (update 2021-01-01) - Android One versionSpotify v.8.6.0.830(native) Clock v6.3.1Simply put, when in the clock app's alarm section I go under Spotify t...
Premium account (Slovenia) made on an old email account (not with Google authentication) Android 10 (update 2021-01-01) - Android One version Spotify v.8.6.0.830 (native) Clock v6.3...
Casual Listener
5210 Views
10 replies
0 likes
Most of the time searching % crashes the app. PlanPremiumCountryUSADevicePixel 7Operating SystemAndroid 14 My Question or IssueAny search on Spotify Android that contains an invalid URL escape code crashes the app. This includes the following strings...
Most of the time searching % crashes the app. Plan Premium Country USA Device Pixel 7 Operating System Android 14 My Question or Issue Any search on Spotify Android that con...
Casual Listener
550 Views
1 replies
0 likes
Hello,Pixel 6 pro, Android 14, Spotify premium and in Canada.Currently, using the Talkback screen reader it is not possible to like / add a song to my library. The option to do so in the now playing screen or the mini player at the bottom of the scre...
Hello, Pixel 6 pro, Android 14, Spotify premium and in Canada. Currently, using the Talkback screen reader it is not possible to like / add a song to my library. The option to do so in the now play...
Moderator
714 Views
1 replies
0 likes
I have a Spotify family account. My daughter is on my family account. She has a Fire HD 10 (11th Generation) with an Amazon Kids account. She has the Spotify app loaded in her Amazon Kids app.Everything was working fine, until a recent update that ad...
I have a Spotify family account. My daughter is on my family account. She has a Fire HD 10 (11th Generation) with an Amazon Kids account. She has the Spotify app loaded in her Amazon Kids app. E...
Casual Listener
5835 Views
18 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
449 Views
1 replies
0 likes
Plan: Premium individual Country: Canada Device: Galaxy S23 UltraOperating System: Android 13, One UI 5.1Spotify app version: 8.8.80.599 My Question or Issue Hey! So I've been having this issue fornthe past little bit and it's started getting way too...
Plan: Premium individual Country: Canada Device: Galaxy S23 Ultra Operating System: Android 13, One UI 5.1 Spotify app version: 8.8.80.599 My Quest...
Moderator
2355 Views
6 replies
0 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy 52sOperating SystemAndroid I am online, (I checked offline option is not switched on), I can play any song, however, if I go to the "Search" tab nothing is loaded. Just the green circle swirling is there. ...
Plan Premium Country France Device Samsung Galaxy 52s Operating System Android I am online, (I checked offline option is not switched on), I can play any song, however, if I go to the...
Moderator
1171 Views
1 replies
0 likes
Hey, Im using spotify premium on a Samsung and my canvas cannot be turned on...how do i fix that?
Hey, Im using spotify premium on a Samsung and my canvas cannot be turned on...how do i fix that?
419 Views
0 replies
0 likes
PlanPremiumCountryUAE DeviceSamsung s23 feOperating System Android OreoMy Question or IssueI got premium recently and I have lots of downloaded albums , when I go offline and go to Spotify most times the downloaded albums don't load and it keeps load...
Plan Premium Country UAE Device Samsung s23 fe Operating System Android Oreo My Question or Issue I got premium recently and I have lots of downloaded albums , whe...
Moderator
1076 Views
1 replies
0 likes
