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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118032 Views

27 replies

4 likes

  • 118032 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237563 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237563 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598320 Views

79 replies

3 likes

  • 598320 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490900 Views

581 replies

42 likes

Account
Free
  • 490900 Views
  • 581 replies
  • 42 likes

Superuser Contribution Spotify cannot play on my XiaoMi Smart Clock

PlanPremium CountryMalaysia DevicePhone: Samsung Flip z3Clock: Xiao Mi Smart Clock Operating SystemAndroid 13 My Question or IssueAll this while, i have no problem casting spotify to my smart clock, After i have updated my android app on the 13 dec 2...

Newbie

Plan Premium   Country Malaysia   Device Phone: Samsung Flip z3 Clock: Xiao Mi Smart Clock   Operating System Android 13   My Question or Issue All this while, i hav...

Maria

Moderator

2705 Views

1 replies

0 likes

  • 2705 Views
  • 1 replies
  • 0 likes

Superuser Contribution App para de tocar as músicas

Plano PremiumDispositivo Moto g20A alguns meses venho sofrendo com o problema do app parar de reproduzir as músicas, e reiniciando o app fazendo com que eu não consiga ouvir música nem podcast Outro problema que tenho sofrido é que quando abro o apli...

Newbie

Plano  Premium Dispositivo  Moto g20 A alguns meses venho sofrendo com o problema do app parar de reproduzir as músicas, e reiniciando o app fazendo com que eu não consiga ouvir música ...

Vasil

Moderator

940 Views

1 replies

0 likes

  • 940 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot turn off the recommended songs

I've been trying to do everything to get rid of the Spotify recommendations. I have my own Playlist that I want to listen and I'm absolutely not interested in any other suggestions. Can you please help me stop it or I have to unsubscribe and delete S...

Visitor

I've been trying to do everything to get rid of the Spotify recommendations. I have my own Playlist that I want to listen and I'm absolutely not interested in any other suggestions. Can you please he...

atilas

Visitor

1358 Views

5 replies

5 likes

  • 1358 Views
  • 5 replies
  • 5 likes

Superuser Contribution App stories are buggy

PlanPremiumCountryCzechiaDeviceXiaomi Pad 6Operating SystemAndroid 13 My Question or Issue

Casual Listener

Plan Premium Country Czechia Device Xiaomi Pad 6 Operating System Android 13   My Question or Issue  

Susan_GP

Moderator

800 Views

3 replies

0 likes

  • 800 Views
  • 3 replies
  • 0 likes

Superuser Contribution Having trouble logging into new samsung galaxy s23

Hi, I just got a new phone and am unable to log into my account through the Spotify app. I have tried to log in using my credentials and with my Google account, none of them were successful. I keep getting "something went wrong, try again/ dismiss " ...

Visitor

Hi, I just got a new phone and am unable to log into my account through the Spotify app. I have tried to log in using my credentials and with my Google account, none of them were successful. I ke...

Elena

Moderator

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pauses automatically *with a slow fadeout*

PlanPremiumCountryUSADevicePixel 4 XLOperating SystemAndroid 12 (Jan 5 2022 update) My Question or IssueOccasionally (once or twice a day at most), the currently playing music will slowly fade out to silence over a couple seconds and then pause. This...

Casual Listener

Plan Premium Country USA Device Pixel 4 XL Operating System Android 12 (Jan 5 2022 update)   My Question or Issue Occasionally (once or twice a day at most), the currently playing musi...

Yordan

Moderator

8272 Views

5 replies

0 likes

  • 8272 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why can’t I access my premium audiobook hours?

I pay for a premium subscription. I can’t access audiobooks on my android but when I sign in on an iOS, I can listen!

Visitor

I pay for a premium subscription. I can’t access audiobooks on my android but when I sign in on an iOS, I can listen!

Vasil

Moderator

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Simultaniously using Spotify on mobile (mother ) and table (child) with Family premium Abo does Not.

Hi, I have Family premium Abo and i created an Account for me and my daughter.but IT IS Not possible to listen to Spotify music on my mobile and on her Tablet simultaniously. PlanFamily premium aboCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pr...

Newbie

Hi, I have Family premium Abo and i created an Account for me and my daughter.but IT IS Not possible to listen to Spotify music on my mobile and on her Tablet simultaniously.   Plan Family pr...

Ivelina

Moderator

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify adding songs to 'Liked Songs' playlist that I didn't 'like'

I am using Premium. I have not found the exact issue, just round abouts and from 2017 and older. So the solutions don't help me.Samsung Galaxay S9Android PieApp version 8.5.21.754 * I listen to specific artists.* I 'like' their songs.* Those 'liked' ...

Visitor

I am using Premium. I have not found the exact issue, just round abouts and from 2017 and older. So the solutions don't help me. Samsung Galaxay S9 Android Pie App version 8.5.21.754   * I ...

elwenil360

Casual Listener

23546 Views

28 replies

5 likes

  • 23546 Views
  • 28 replies
  • 5 likes

Superuser Contribution Liked Songs Unable to Load/ Selecting Songs in Playlists will not Load

PlanPremiumCountryUSADeviceSamsung Galaxy 8Operating SystemAndroid v. 9Spotify Version8.8.94.577 My Question or IssueHey there,So my Spotify app will not load my liked songs playlist. It will will attempt to load it but gives an error message claimin...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android v. 9 Spotify Version 8.8.94.577   My Question or Issue Hey there, So my Spotify app will not load my liked ...

AlejaR

Moderator

2021 Views

5 replies

0 likes

Android
bugs
not loading songs
  • 2021 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts play back speed too slow

Android 7.0 Since 1 or 2 weeks, I cannot listen to podcasts anymore: the playback speed is like 0.5 of the normal rate (really slow).Music streams fine.What can I do?

Casual Listener

Android 7.0   Since 1 or 2 weeks, I cannot listen to podcasts anymore: the playback speed is like 0.5 of the normal rate (really slow). Music streams fine. What can I do?  

Susan_GP

Moderator

16124 Views

8 replies

0 likes

  • 16124 Views
  • 8 replies
  • 0 likes

Superuser Contribution Smart shuffle glitches "liked songs" playlist when there is no internet connection

DeviceGoogle Pixel 4aOperating SystemAndroid 13 My Question or IssueWhen using Spotify in Airplane mode, if your "liked songs" playlist has the new smart shuffle on, clicking on a song is a no-op. There's no error, but nothing happens.Disabling smart...

Casual Listener

Device Google Pixel 4a Operating System Android 13   My Question or Issue When using Spotify in Airplane mode, if your "liked songs" playlist has the new smart shuffle on, clicking on a so...

Tabisch

Casual Listener

3085 Views

7 replies

0 likes

  • 3085 Views
  • 7 replies
  • 0 likes

Different interface on spotify on innioasis g1

I have bought an Innioasis g1 and have signed into my Spotify account. The problem is when I search an artist and go into an album I am unable to pick what song I want. It just plays in full and I am also unable to go back a song. If you could please...

Visitor

I have bought an Innioasis g1 and have signed into my Spotify account. The problem is when I search an artist and go into an album I am unable to pick what song I want. It just plays in full and I am...

Ximzend

Spotify Star

3020 Views

1 replies

0 likes

Question
  • 3020 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing on Smartwatch can't disable.

PlanPremium Family CountryDenmarkDeviceMotorola G30, Android 12 and tested on OnePlus 6T with Android 11. Operating SystemMotorola G30, Android 12 My Question or Issue I got my kid a smartwatch for Christmas, and we use Spotify a lot, but it ONLY wan...

Casual Listener

Plan Premium Family  Country Denmark Device Motorola G30, Android 12 and tested on OnePlus 6T with Android 11.  Operating System Motorola G30, Android 12    My Question o...

MihailY

Moderator

2304 Views

1 replies

0 likes

  • 2304 Views
  • 1 replies
  • 0 likes

Superuser Contribution DJ Stuck In Time

PlanPremium DuoCountryCanadaDeviceSamsung S22Operating SystemAndroid 14 My Question or IssueAI DJ is completely stuck. Every day this week I was greeted and told it was Tuesday before being shown the same half dozen set of songs before I just went ba...

Casual Listener

Plan Premium Duo Country Canada Device Samsung S22 Operating System Android 14   My Question or Issue AI DJ is completely stuck. Every day this week I was greeted and told it was Tuesd...

Maria

Moderator

2089 Views

3 replies

1 likes

  • 2089 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Is this legal to use third party extension for “Spotify Speed playback”

Hi, I want to confirm that is Can I use third party extension for control playback speed, because I want to play music fast or slow ? Anyone can confirm that its against Spotify terms? Or we can use?

Music Fan

Hi,    I want to confirm that is    ▪️ Can I use third party extension for control playback speed, because I want to play music fast or slow ?    Anyone can confir...

Maria

Moderator

982 Views

1 replies

0 likes

  • 982 Views
  • 1 replies
  • 0 likes

Superuser Contribution Música compartilhada no story sem som e capa de fundo

Olá! Estou com um problema no compartilhamento de músicas diretamente do meu app Spotify para os stories do Instagram, não sai o som da música nem a capa de fundo. Já tentei de tudo, desinstalar o app Instagram, Spotify e até reiniciar o aparelho. Na...

Visitor

Olá! Estou com um problema no compartilhamento de músicas diretamente do meu app Spotify para os stories do Instagram, não sai o som da música nem a capa de fundo. Já tentei de tudo, desinstalar o ap...

_44z2p2i4-g3t

Casual Listener

8961 Views

2 replies

0 likes

  • 8961 Views
  • 2 replies
  • 0 likes

Solved!! Playing Spotify on Alexa Eco device hijacks spotify on my phone

PlanPremiumCountry DevicePixel 6 + Eco dot 2023Operating System My Question or Issue I've linked my account to my new Alexa enabled Eco dot device. Now as soon as someone asks Alexa to play music via Spotify, my phone stops whatever I was playing on ...

Newbie

Plan Premium Country   Device Pixel 6 + Eco dot 2023 Operating System     My Question or Issue   I've linked my account to my new Alexa enabled Eco dot device. Now as s...

Anyk17

Spotify Star

882 Views

1 replies

0 likes

  • 882 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not displaying current song, continues to play after disconnecting from bluetooth

Galaxy s10AndroidUsPremium So this started a while ago but I noticed after playing music in my truck that the songs that were playing weren't matching the display. Same on the phone. It gets stuck on one song but continues playing they playlist but n...

Casual Listener

Galaxy s10 Android Us Premium     So this started a while ago but I noticed after playing music in my truck that the songs that were playing weren't matching the display. Same on the ...

Susan_GP

Moderator

23472 Views

30 replies

16 likes

  • 23472 Views
  • 30 replies
  • 16 likes

Superuser Contribution I deleted Spotify from all my devices why can't I download music?

The app is telling me that I reached the limit for devices that can download music. However, I have deleted Spotify from all of my devices except this one. And now I can't download any music with Spotify premium. Can you help me?

Visitor

The app is telling me that I reached the limit for devices that can download music. However, I have deleted Spotify from all of my devices except this one. And now I can't download any music with Spo...

KingRee

Visitor

1721 Views

2 replies

0 likes

  • 1721 Views
  • 2 replies
  • 0 likes