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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114311 Views

26 replies

4 likes

  • 114311 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229811 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229811 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588792 Views

79 replies

3 likes

  • 588792 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484071 Views

580 replies

42 likes

Account
Free
  • 484071 Views
  • 580 replies
  • 42 likes

Superuser Contribution App isn't compatible with you device anymore error

PlanPremiumCountryUSADeviceSamsung Tab A SM-T350Operating SystemAndroid 7.1.1 My Question or IssueFor the last 3 weeks, my Spotify app on this tablet keeps stopping mid-songs. When I go to the play store it says that Spotify is no longer compatible w...

Casual Listener

Plan Premium Country USA Device Samsung Tab A SM-T350 Operating System Android 7.1.1   My Question or Issue For the last 3 weeks, my Spotify app on this tablet keeps stopping mid-songs...

Vasil

Moderator

42491 Views

27 replies

6 likes

  • 42491 Views
  • 27 replies
  • 6 likes

Solved!!Superuser Contribution What are definition of Album, stream, minutes, artists, track in Stats.fm

Hi, i am using Stats scribbling with Spotify. I want to know that what are definition of Album, stream, minutes, artists, track in?

Music Fan

Hi, i am using Stats scribbling with Spotify. I want to know that what are definition of Album, stream, minutes, artists, track in?

Sohaibahmadu

Music Fan

3384 Views

2 replies

0 likes

Spotify
Stats fm
  • 3384 Views
  • 2 replies
  • 0 likes

Superuser Contribution listening history isn't saved anymore

PlanPremiumCountryIsraelDevicesamsung galaxy s23Operating Systemandroid 14 My Question or IssueHi, the app stopped recording new listening for over a week.What I've tried and didn't work: reinstalling, logging in once again.

Casual Listener

Plan Premium Country Israel Device samsung galaxy s23 Operating System android 14   My Question or Issue Hi, the app stopped recording new listening for over a week. What I've tried a...

Ivelina

Moderator

1025 Views

3 replies

0 likes

history
  • 1025 Views
  • 3 replies
  • 0 likes

Solved!! Connect stop working on my Google Hub Gen 2

PlanPremiumCountrySweden Device(Google Pixel 7 pro)Operating SystemAndroid My Question or IssueWhy does connect or working on my Google Hub gen 2 anymore. Working perfect until today. When try to cast music it buffer and freeze black screen on the Go...

Regular

Plan Premium Country Sweden  Device (Google Pixel 7 pro) Operating System Android   My Question or Issue Why does connect or working on my Google Hub gen 2 anymore. Working perfec...

Melgan

Casual Listener

4641 Views

16 replies

3 likes

  • 4641 Views
  • 16 replies
  • 3 likes

Playlist

PlanPremium Family CountryaustriaDevicehuawei p30Operating SystemAndroid My Question or Issueafter playing a song from my playlist, only songs that are NOT in my playlist will be played. i really hate that what can i do?

Casual Listener

  Plan Premium Family  Country austria Device huawei p30 Operating System Android   My Question or Issue after playing a song from my playlist, only songs that are NOT in my...

isi20

Casual Listener

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Need a guideline of what from Spotify on my android phone is also available for me on Android Auto?

PlanPremiumCountryCanadaDevicePixel 6 and Android AutoOperating SystemAndroid, Android Auto (both latest versions) My Question or IssueCan someone point me to a guideline of what from Spotify on my android phone is also available for me on Android Au...

Casual Listener

Plan Premium Country Canada Device Pixel 6 and Android Auto Operating System Android, Android Auto (both latest versions)   My Question or Issue Can someone point me to a guideline of ...

Not applicable

633 Views

1 replies

0 likes

Android
android auto
  • 633 Views
  • 1 replies
  • 0 likes

You can't listen to music on the phone app and Sonos speakers at the same time

Hi, When I listen to music on the android app, the music from the Sonos speakers is switched off. If I play the music on the Sonos speakers again, the music on the android app is switched off.I can't listen at the same time in both places and it happ...

Newbie

Hi,   When I listen to music on the android app, the music from the Sonos speakers is switched off. If I play the music on the Sonos speakers again, the music on the android app is switched of...

kaworu_bloodpaw

Roadie

852 Views

1 replies

0 likes

  • 852 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi, is there a way to make and receive calls, when using a Bluetooth speaker without disturbing the

None of the below information is required. However, the more you provide the easier it will be for us to try and Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Ques...

Vasil

Moderator

2651 Views

1 replies

0 likes

  • 2651 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect background volume control

PlanPremium (Student)CountryHungaryDeviceXiaomi Redmi Note 9 ProOperating SystemAndroid 10, MIUI 12 My Question or IssueI could not find a setting for Spotify to control remote device's volume when the app is running in the background. If Spotify is ...

Regular

Plan Premium (Student) Country Hungary Device Xiaomi Redmi Note 9 Pro Operating System Android 10, MIUI 12   My Question or Issue I could not find a setting for Spotify to control remo...

zivzvu

Regular

9819 Views

14 replies

3 likes

  • 9819 Views
  • 14 replies
  • 3 likes

Superuser Contribution How to report a third party app that doen't respect ToS

Hi there,there's an Android app that IMO infringe the ToS of Spotify (it lets download tracks by non premium account); how to report it?

Newbie

Hi there, there's an Android app that IMO infringe the ToS of Spotify (it lets download tracks by non premium account); how to report it?  

Maria

Moderator

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like button not updating

PlanPremium FamilyCountryGermanyDeviceGalaxy S22 Ultra 5GOperating SystemAndroid 13, OneUI 5.1 My Question or IssueOn the mobile app in some listening situations the like songs button isn't working properly. It'll add the song to your liked songs but...

Casual Listener

Plan Premium Family Country Germany Device Galaxy S22 Ultra 5G Operating System Android 13, OneUI 5.1   My Question or Issue On the mobile app in some listening situations the like son...

Dunnerski

Casual Listener

3575 Views

12 replies

0 likes

  • 3575 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Songs won't play in playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DeviceNote 8Operating SystemAndroid 9 My Question or IssueThe songs that have already been added in playlist awhi...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device Note 8 Operating System Android 9 &...

Maria

Moderator

14828 Views

7 replies

1 likes

  • 14828 Views
  • 7 replies
  • 1 likes

Android Radio stuck on weird screen

PlanPremiumCountryNLDeviceCar radioOperating SystemAndroid My Question or IssueUsually when I play music, I get a screen with actual visible buttons. But all of a sudden, I get a HUGE image that goes over the buttons and because of that, my Spotify i...

Music Fan

Plan Premium Country NL Device Car radio Operating System Android   My Question or Issue Usually when I play music, I get a screen with actual visible buttons. But all of a sudden, I g...

582 Views

0 replies

0 likes

  • 582 Views
  • 0 replies
  • 0 likes

Superuser Contribution Swipe to queue not working with enhanced playlists

PlanPremiumCountrySwitzerlandDeviceHuawei Mate 10 ProOperating SystemEMUI 12 (Android 11) My Question or IssueI noticed that the swipe to queue feature does not work when playing a enhanced playlist. I don't see why it would be a problem in terms of ...

Regular

Plan Premium Country Switzerland Device Huawei Mate 10 Pro Operating System EMUI 12 (Android 11)   My Question or Issue I noticed that the swipe to queue feature does not work when pla...

Susan_GP

Moderator

26790 Views

33 replies

5 likes

  • 26790 Views
  • 33 replies
  • 5 likes

Songs not playing on Samsung S23

So I woke up today and Spotify won't play any songs, it plays my podcasts fine (they are not downloaded) but no music will play, regardless of whether it is downloaded or not. When I try to play a song from a playlist the green play button turns to a...

Newbie

So I woke up today and Spotify won't play any songs, it plays my podcasts fine (they are not downloaded) but no music will play, regardless of whether it is downloaded or not.   When I try to ...

SayemR

Casual Listener

1791 Views

3 replies

0 likes

  • 1791 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs not playing on Samsung phone

PlanFamilyDeviceSamsung Galaxy A10Operating SystemAndroid 11 My Question or Issue After a recent phone update, it has become impossible to play songs through my mobile phone. Pressing on a song to play as per usual just brings up the song as normal, ...

Casual Listener

Plan Family Device Samsung Galaxy A10 Operating System Android 11   My Question or Issue   After a recent phone update, it has become impossible to play songs through my mobile pho...

Perkinsrob

Casual Listener

12221 Views

39 replies

7 likes

samsung galaxy
  • 12221 Views
  • 39 replies
  • 7 likes

Superuser Contribution Can’t Add Playlists to Spotify Kids

My kids’ MP3 players (running Android 7.0) worked great with Spotify Kids. All of sudden, when I go to the “For grown-ups” page, Spotify Kids locks up and I can’t access adding playlists. I updated to the latest version of Spotify Kids, but no change...

Casual Listener

My kids’ MP3 players (running Android 7.0) worked great with Spotify Kids. All of sudden, when I go to the “For grown-ups” page, Spotify Kids locks up and I can’t access adding playlists. I updated t...

AlejaR

Moderator

1111 Views

3 replies

0 likes

Premium for Family
  • 1111 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Don't Volume Down When Pause The Song

PlanPremiumCountryTurkeyDeviceSamsung A54Operating SystemAndroid 13 My Question or IssueI was use Spotify on iOS, music stop with volume downing but in Android, the music stop without down the volume. How can I solve this problem? (My english is not ...

Casual Listener

  Plan Premium Country Turkey Device Samsung A54 Operating System Android 13   My Question or Issue I was use Spotify on iOS, music stop with volume downing but in Android, the m...

Yordan

Moderator

1173 Views

3 replies

0 likes

  • 1173 Views
  • 3 replies
  • 0 likes

Superuser Contribution Video podcasts will not play

I have not been able to play podcasts that have a video option on my phone. I have tried a clean install. I've tried clearing data and cache. I've tried toggling the video settings on/off with restarting the app. I'm not able to play audio only versi...

Visitor

I have not been able to play podcasts that have a video option on my phone. I have tried a clean install. I've tried clearing data and cache. I've tried toggling the video settings on/off with restar...

Vasil

Moderator

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes