Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Sazid11
  • Visitor
  • 24865 Views
  • 58 replies
  • 22 likes
  • 24865 Views
  • 58 replies
  • 22 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 868840 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 868840 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • ryan886
  • Visitor
  • 24418 Views
  • 4 replies
  • 0 likes
  • 24418 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcast

Certain podcast won't play. It just stays stuck at 0:00 (meateater. Stiff socks) but others like Joe Rogan and huberman lab play fine PlPremiumCountry DevicePixel 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Certain podcast won't play. It just stays stuck at 0:00 (meateater. Stiff socks) but others like Joe Rogan and huberman lab play fine    PlPremium Country   Device Pixel 6 Opera...
  • MihailY
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Please bring back the date scroller in playlists on Android

I recently noticed that Spotify removed the "date scroller" in playlists on Android. Well, they removed it and brought it back briefly and axed it again recently. I find it very useful because I have huge playlists and the scroll bar on the right wou...

  • Newbie
  • I recently noticed that Spotify removed the "date scroller" in playlists on Android. Well, they removed it and brought it back briefly and axed it again recently. I find it very useful because I have...
  • MihailY
  • Moderator
  • 152 Views
  • 1 replies
  • 1 likes
  • Android
    Playlists
  • 152 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution BUG: play queue disappears on android

DescriptionFirst of all this issue was already reported numerous times over last two years. Unfortunately it seems it never got proper attention (I would place there few links with examples, however this forum is rejecting my posts with links for som...

  • Music Fan
  • Description First of all this issue was already reported numerous times over last two years. Unfortunately it seems it never got proper attention (I would place there few links with examples, howeve...
  • Lyubka
  • Moderator
  • 8084 Views
  • 7 replies
  • 2 likes
  • 8084 Views
  • 7 replies
  • 2 likes

Superuser Contribution Spotify app doesn't list Sonos Speaker, but Sonos App can play Spotify music on it

I have 5 sonos Speakers and a Spotify Premium account. I am using spotify on my Android (Pie) phone and Mac OS computer. On both devices listed above, I can play Spotify music on my Sonos speaker (called Lounge) when I use the Sonos App. But if I use...

  • Casual Listener
  • I have 5 sonos Speakers and a Spotify Premium account.  I am using spotify on my Android (Pie) phone and Mac OS computer.   On both devices listed above, I can play Spotify music on ...
  • Aaardvark
  • Newbie
  • 62446 Views
  • 51 replies
  • 16 likes
  • 62446 Views
  • 51 replies
  • 16 likes

Superuser Contribution Time slider/ white dot missing

My Plan Free Country India Device Samsung Galaxy M30s Operating System Android 11 My Question or Issue I am not able to move the time slider as the white dot is missing, what is mean is that I was able to go directly in the middle of the song let's s...

  • Newbie
  • My    Plan   Free   Country   India   Device   Samsung Galaxy M30s   Operating System   Android 11       My Question or...
  • Novy
  • Moderator
  • 380 Views
  • 2 replies
  • 1 likes
  • 380 Views
  • 2 replies
  • 1 likes

Superuser Contribution Daily Mixes same songs everyday.

PlanPremiumCountryIndiaDeviceOneplus 5Operating SystemAndroid pie My Question or IssueI am an Indian user of Spotify and got a premium plan. I get only 2 playlist of daily mixes and same songs i got everyday even if i dislike them. I think if i disli...

  • Regular
  • Plan Premium Country India Device Oneplus 5 Operating System Android pie   My Question or Issue I am an Indian user of Spotify and got a premium plan. I get only 2 playlist of daily mi...
  • Arcanekand
  • Newbie
  • 8543 Views
  • 22 replies
  • 4 likes
  • 8543 Views
  • 22 replies
  • 4 likes

Superuser Contribution Why can I not go back to my previous song in new updated version?

I am an android user and ever since I have updated the app I cannot go back to previous song that was being played, I cannot shuffle my playlists, a lot of my liked songs have been removed and whenever I click on an album or playlist the music sudden...

  • Visitor
  • I am an android user and ever since I have updated the app I cannot go back to previous song that was being played, I cannot shuffle my playlists, a lot of my liked songs have been removed and whenev...
  • Lyubka
  • Moderator
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web player in android phones using chrome desktop site

I tried to open web player in my android phone using chrome in desktop mode but the player doesn't load, it kept on refreshing. Kindly look into it, either it is a bug or if it is not supported then it should show a popup showing web olayer is not av...

  • Visitor
  • I tried to open web player in my android phone using chrome in desktop mode but the player doesn't load, it kept on refreshing. Kindly look into it, either it is a bug or if it is not supported then ...
  • Alex
  • Spotify Legend
  • 704 Views
  • 1 replies
  • 0 likes
  • 704 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Auto Steering Controls Disabled for Podcasts

PlanFree/PremiumCountryUnited StatesDevicePixel 5Operating SystemAndroid 11 My Question or IssueWhen playing a song in Spotify using Android Auto through my car, the controls on my steering wheel will map to the next/previous song buttons shown in th...

  • Music Fan
  • Plan Free/Premium Country United States Device Pixel 5 Operating System Android 11   My Question or Issue When playing a song in Spotify using Android Auto through my car, the controls...
  • gcEllon
  • Newbie
  • 619 Views
  • 4 replies
  • 1 likes
  • 619 Views
  • 4 replies
  • 1 likes

[Mobile][Browse] Bring back the old home page view

Recently my android mobile app home page format has changed, and now each suggestion category only has one artist or Playlist, instead of many which I used to be able to scroll through by swiping left/right. This has greatly limited the total number ...

  • Casual Listener
  • Recently my android mobile app home page format has changed, and now each suggestion category only has one artist or Playlist, instead of many which I used to be able to scroll through by swiping lef...
  • SarahTsaysHi
  • Newbie
  • 1072 Views
  • 2 replies
  • 3 likes
  • Browse
    Mobile
  • 1072 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Playlists are empty, artist pages are blank and music won't play.

PlanPremium (Shared family plan paid by my son's account)CountryUKDeviceSamsung Galaxy A10Operating SystemAndroid 11 One UI ver 3.1 My Question or IssueAs per title, since performing a software update on my phone on Friday 30th September, Spotify no ...

  • Casual Listener
  • Plan Premium (Shared family plan paid by my son's account) Country UK Device Samsung Galaxy A10 Operating System Android 11 One UI ver 3.1   My Question or Issue As per title, since pe...
  • Yordan
  • Moderator
  • 1607 Views
  • 17 replies
  • 3 likes
  • 1607 Views
  • 17 replies
  • 3 likes

Superuser Contribution How to listen to Spotify not on a mobile phone

I'm looking for a way my daughter can listen to music, outside the house, without having access to her mobile phone. I'm aware of Mighty Vibe but wondered if there are any other options? Thanks

  • Newbie
  • I'm looking for a way my daughter can listen to music, outside the house, without having access to her mobile phone.  I'm aware of Mighty Vibe but wondered if there are any other options? &nbsp...
  • Dian
  • Spotify Legend
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution After every restart, storage switches to internal memory

PlanPremiumCountryUSADeviceS10Operating SystemAndroid 12 My Question or IssueFor years now I've had this issue. I've been through 2 phones and 4 SD cards, so I know it's not on my end. It's extremely annoying. And there's been times when I'm off grid...

  • Casual Listener
  • Plan Premium Country USA Device S10 Operating System Android 12   My Question or Issue For years now I've had this issue. I've been through 2 phones and 4 SD cards, so I know it's not ...
  • Lyubka
  • Moderator
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics are aren't showing

At the bottom of the song we cannot find lyrics and lyrics are not showing

  • Visitor
  • At the bottom of the song we cannot find lyrics and lyrics are not showing
  • MihailY
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download to Galaxy Watch 4 very slow

Plan CouplePremiumCountry UK DeviceSamsung Galaxy 22 with a Galaxy Watch 4 Classic)Operating SystemAndroid/Wear OS When I am adding playlists to my watch and downloading songs for off-line play the transfer is very slow and sometimes barely downloads...

  • Regular
  • Plan Couple Premium Country UK   Device Samsung Galaxy 22 with a Galaxy Watch 4 Classic) Operating System Android/Wear OS   When I am adding playlists to my watch and downloadi...
  • Lyubka
  • Moderator
  • 1954 Views
  • 3 replies
  • 0 likes
  • 1954 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android TV cannot play songs from a playlist with more than 10000 songs

Premium PlanDevice: MiTV-AYFR0Device's operating system: Android TV OS 11Spotify app version: 1.70.3 Android TV cannot play songs from a liked songs playlist if there are more than 10000 songs in the playlist.When I removed some songs from liked song...

  • Newbie
  • Premium Plan Device: MiTV-AYFR0 Device's operating system: Android TV OS 11 Spotify app version: 1.70.3   Android TV cannot play songs from a liked songs playlist if there are more than 100...
  • Lyubka
  • Moderator
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution podcast will not play

After reading all the helps on the above question when the app freezes I've tried: shut/restart, exiting/signing in again, music plays, podcasts do not, turning wifi on/off, making sure the gadget is fully charged, checking play on this device and th...

  • Music Fan
  • After reading all the helps on the above question when the app freezes I've tried: shut/restart, exiting/signing in again, music plays, podcasts do not, turning wifi on/off, making sure the gadget is...
  • MihailY
  • Moderator
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

I can´t access my account on my cell phone

It says that I can only use it outside the country for 14 days. I don´t know what to do, I´m traveling in a foreign country.

  • Visitor
  • It says that I can only use it outside the country for 14 days. I don´t know what to do, I´m traveling in a foreign country.
  • Taylith
  • Community Legend
  • 136 Views
  • 1 replies
  • 1 likes
  • 136 Views
  • 1 replies
  • 1 likes