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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110347 Views

26 replies

3 likes

  • 110347 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222233 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222233 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578868 Views

79 replies

3 likes

  • 578868 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476872 Views

577 replies

40 likes

Account
Free
  • 476872 Views
  • 577 replies
  • 40 likes

Superuser Contribution listening history isn't saved anymore

PlanPremiumCountryIsraelDevicesamsung galaxy s23Operating Systemandroid 14 My Question or IssueHi, the app stopped recording new listening for over a week.What I've tried and didn't work: reinstalling, logging in once again.

Casual Listener

Plan Premium Country Israel Device samsung galaxy s23 Operating System android 14   My Question or Issue Hi, the app stopped recording new listening for over a week. What I've tried a...

Ivelina

Moderator

1013 Views

3 replies

0 likes

history
  • 1013 Views
  • 3 replies
  • 0 likes

Solved!! Connect stop working on my Google Hub Gen 2

PlanPremiumCountrySweden Device(Google Pixel 7 pro)Operating SystemAndroid My Question or IssueWhy does connect or working on my Google Hub gen 2 anymore. Working perfect until today. When try to cast music it buffer and freeze black screen on the Go...

Regular

Plan Premium Country Sweden  Device (Google Pixel 7 pro) Operating System Android   My Question or Issue Why does connect or working on my Google Hub gen 2 anymore. Working perfec...

Melgan

Casual Listener

4610 Views

16 replies

3 likes

  • 4610 Views
  • 16 replies
  • 3 likes

Playlist

PlanPremium Family CountryaustriaDevicehuawei p30Operating SystemAndroid My Question or Issueafter playing a song from my playlist, only songs that are NOT in my playlist will be played. i really hate that what can i do?

Casual Listener

  Plan Premium Family  Country austria Device huawei p30 Operating System Android   My Question or Issue after playing a song from my playlist, only songs that are NOT in my...

isi20

Casual Listener

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Need a guideline of what from Spotify on my android phone is also available for me on Android Auto?

PlanPremiumCountryCanadaDevicePixel 6 and Android AutoOperating SystemAndroid, Android Auto (both latest versions) My Question or IssueCan someone point me to a guideline of what from Spotify on my android phone is also available for me on Android Au...

Casual Listener

Plan Premium Country Canada Device Pixel 6 and Android Auto Operating System Android, Android Auto (both latest versions)   My Question or Issue Can someone point me to a guideline of ...

Not applicable

623 Views

1 replies

0 likes

Android
android auto
  • 623 Views
  • 1 replies
  • 0 likes

You can't listen to music on the phone app and Sonos speakers at the same time

Hi, When I listen to music on the android app, the music from the Sonos speakers is switched off. If I play the music on the Sonos speakers again, the music on the android app is switched off.I can't listen at the same time in both places and it happ...

Newbie

Hi,   When I listen to music on the android app, the music from the Sonos speakers is switched off. If I play the music on the Sonos speakers again, the music on the android app is switched of...

kaworu_bloodpaw

Roadie

843 Views

1 replies

0 likes

  • 843 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi, is there a way to make and receive calls, when using a Bluetooth speaker without disturbing the

None of the below information is required. However, the more you provide the easier it will be for us to try and Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Ques...

Vasil

Moderator

2628 Views

1 replies

0 likes

  • 2628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect background volume control

PlanPremium (Student)CountryHungaryDeviceXiaomi Redmi Note 9 ProOperating SystemAndroid 10, MIUI 12 My Question or IssueI could not find a setting for Spotify to control remote device's volume when the app is running in the background. If Spotify is ...

Regular

Plan Premium (Student) Country Hungary Device Xiaomi Redmi Note 9 Pro Operating System Android 10, MIUI 12   My Question or Issue I could not find a setting for Spotify to control remo...

zivzvu

Regular

9765 Views

14 replies

3 likes

  • 9765 Views
  • 14 replies
  • 3 likes

Superuser Contribution How to report a third party app that doen't respect ToS

Hi there,there's an Android app that IMO infringe the ToS of Spotify (it lets download tracks by non premium account); how to report it?

Newbie

Hi there, there's an Android app that IMO infringe the ToS of Spotify (it lets download tracks by non premium account); how to report it?  

Maria

Moderator

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like button not updating

PlanPremium FamilyCountryGermanyDeviceGalaxy S22 Ultra 5GOperating SystemAndroid 13, OneUI 5.1 My Question or IssueOn the mobile app in some listening situations the like songs button isn't working properly. It'll add the song to your liked songs but...

Casual Listener

Plan Premium Family Country Germany Device Galaxy S22 Ultra 5G Operating System Android 13, OneUI 5.1   My Question or Issue On the mobile app in some listening situations the like son...

Dunnerski

Casual Listener

3525 Views

12 replies

0 likes

  • 3525 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Songs won't play in playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DeviceNote 8Operating SystemAndroid 9 My Question or IssueThe songs that have already been added in playlist awhi...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device Note 8 Operating System Android 9 &...

Maria

Moderator

14803 Views

7 replies

1 likes

  • 14803 Views
  • 7 replies
  • 1 likes

Android Radio stuck on weird screen

PlanPremiumCountryNLDeviceCar radioOperating SystemAndroid My Question or IssueUsually when I play music, I get a screen with actual visible buttons. But all of a sudden, I get a HUGE image that goes over the buttons and because of that, my Spotify i...

Music Fan

Plan Premium Country NL Device Car radio Operating System Android   My Question or Issue Usually when I play music, I get a screen with actual visible buttons. But all of a sudden, I g...

576 Views

0 replies

0 likes

  • 576 Views
  • 0 replies
  • 0 likes

Superuser Contribution Swipe to queue not working with enhanced playlists

PlanPremiumCountrySwitzerlandDeviceHuawei Mate 10 ProOperating SystemEMUI 12 (Android 11) My Question or IssueI noticed that the swipe to queue feature does not work when playing a enhanced playlist. I don't see why it would be a problem in terms of ...

Regular

Plan Premium Country Switzerland Device Huawei Mate 10 Pro Operating System EMUI 12 (Android 11)   My Question or Issue I noticed that the swipe to queue feature does not work when pla...

Susan_GP

Moderator

26718 Views

33 replies

5 likes

  • 26718 Views
  • 33 replies
  • 5 likes

Songs not playing on Samsung S23

So I woke up today and Spotify won't play any songs, it plays my podcasts fine (they are not downloaded) but no music will play, regardless of whether it is downloaded or not. When I try to play a song from a playlist the green play button turns to a...

Newbie

So I woke up today and Spotify won't play any songs, it plays my podcasts fine (they are not downloaded) but no music will play, regardless of whether it is downloaded or not.   When I try to ...

SayemR

Casual Listener

1785 Views

3 replies

0 likes

  • 1785 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs not playing on Samsung phone

PlanFamilyDeviceSamsung Galaxy A10Operating SystemAndroid 11 My Question or Issue After a recent phone update, it has become impossible to play songs through my mobile phone. Pressing on a song to play as per usual just brings up the song as normal, ...

Casual Listener

Plan Family Device Samsung Galaxy A10 Operating System Android 11   My Question or Issue   After a recent phone update, it has become impossible to play songs through my mobile pho...

Perkinsrob

Casual Listener

12121 Views

39 replies

7 likes

samsung galaxy
  • 12121 Views
  • 39 replies
  • 7 likes

Superuser Contribution Can’t Add Playlists to Spotify Kids

My kids’ MP3 players (running Android 7.0) worked great with Spotify Kids. All of sudden, when I go to the “For grown-ups” page, Spotify Kids locks up and I can’t access adding playlists. I updated to the latest version of Spotify Kids, but no change...

Casual Listener

My kids’ MP3 players (running Android 7.0) worked great with Spotify Kids. All of sudden, when I go to the “For grown-ups” page, Spotify Kids locks up and I can’t access adding playlists. I updated t...

AlejaR

Moderator

1098 Views

3 replies

0 likes

Premium for Family
  • 1098 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Don't Volume Down When Pause The Song

PlanPremiumCountryTurkeyDeviceSamsung A54Operating SystemAndroid 13 My Question or IssueI was use Spotify on iOS, music stop with volume downing but in Android, the music stop without down the volume. How can I solve this problem? (My english is not ...

Casual Listener

  Plan Premium Country Turkey Device Samsung A54 Operating System Android 13   My Question or Issue I was use Spotify on iOS, music stop with volume downing but in Android, the m...

Yordan

Moderator

1158 Views

3 replies

0 likes

  • 1158 Views
  • 3 replies
  • 0 likes

Superuser Contribution Video podcasts will not play

I have not been able to play podcasts that have a video option on my phone. I have tried a clean install. I've tried clearing data and cache. I've tried toggling the video settings on/off with restarting the app. I'm not able to play audio only versi...

Visitor

I have not been able to play podcasts that have a video option on my phone. I have tried a clean install. I've tried clearing data and cache. I've tried toggling the video settings on/off with restar...

Vasil

Moderator

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs stop playing as if buffering

Whenever I play any downloaded audio, after around usually 15-20 minutes of listening, Spotify will stop playback as if buffering, with the time still ticking up. When I pause, it jumps back to where the audio stopped and will usually play a few seco...

Visitor

Whenever I play any downloaded audio, after around usually 15-20 minutes of listening, Spotify will stop playback as if buffering, with the time still ticking up. When I pause, it jumps back to where...

Vasil

Moderator

1949 Views

1 replies

0 likes

  • 1949 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saving to SD card formatted as internal storage impossible?

hi, being a premium user Id like to use Spoitfy offline on my smartphone.Problem: with limited internal storage (Google Apps cannot be deleted) I HAD to format my SD card as internal storage.By doing so I cant use my SD card as Spotify storage. WHY?C...

Roadie

hi,   being a premium user Id like to use Spoitfy offline on my smartphone. Problem: with limited internal storage (Google Apps cannot be deleted) I HAD to format my SD card as internal s...

Susan_GP

Moderator

922 Views

3 replies

0 likes

  • 922 Views
  • 3 replies
  • 0 likes