Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376102 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I do not recall any logging details except for my username and the photo for confirmation
I do not recall any logging details except for my username and the photo for confirmation
Moderator
598 Views
1 replies
0 likes
Two times now, while listening to the podcast Ologies, there has been a literal hour of complete silence in the middle of the ad break. The podcast is playing and the seconds tick by. The podcast episode displays on my phone as ~2 1/2 hours long. My ...
Two times now, while listening to the podcast Ologies, there has been a literal hour of complete silence in the middle of the ad break. The podcast is playing and the seconds tick by. The podcast epi...
Moderator
436 Views
1 replies
1 likes
PlanPremiumCountrySwedenDeviceLGv30sOperating SystemAndroid My Question or IssueI've tried to look through the forum but can't find my issue, and I'm not sure where to put it so I'll try here and hope for the best. I can't access my music, at all, fr...
Plan Premium Country Sweden Device LGv30s Operating System Android My Question or Issue I've tried to look through the forum but can't find my issue, and I'm not sure where to put it...
Casual Listener
413 Views
2 replies
0 likes
Merhaba, Şarkıları paylaşırken Canvaslar storylerimde gözükmüyor hiçbir şekilde nedeni nedir?
Merhaba, Şarkıları paylaşırken Canvaslar storylerimde gözükmüyor hiçbir şekilde nedeni nedir?
Moderator
297 Views
1 replies
0 likes
I have hidden songs in the same playlist and they continue to play. Maybe different sessions, maybe the same session, either way, they keep playing. I wouldn't understand the point of hiding a song in either situation because then I could just FF or ...
I have hidden songs in the same playlist and they continue to play. Maybe different sessions, maybe the same session, either way, they keep playing. I wouldn't understand the point of hiding a song i...
Moderator
2146 Views
7 replies
4 likes
Please add an option to disable auto downloading of music playlists whenever it's updated. A similar to option can be found in Google Play for apps Auto-update, as some Wi-Fi connections are capped/limited data allowance. Add option for manual updati...
Please add an option to disable auto downloading of music playlists whenever it's updated. A similar to option can be found in Google Play for apps Auto-update, as some Wi-Fi connections are capped/l...
Newbie
1748 Views
2 replies
6 likes
I am trying to get the playlist to start from the beginning and I read some of the complements and I found something that said that a step was to turn off the shuffle
I am trying to get the playlist to start from the beginning and I read some of the complements and I found something that said that a step was to turn off the shuffle
Moderator
11908 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSamsung S20Operating SystemAndroid 13 My Question or IssueSince the latest Spotify update (v8.8.76.667) after getting part way through a playlist, and then returning to it several hours later, Spotify seems to have forgotten...
Plan Premium Country UK Device Samsung S20 Operating System Android 13 My Question or Issue Since the latest Spotify update (v8.8.76.667) after getting part way through a playli...
Moderator
462 Views
3 replies
0 likes
Does spotify think to add more spotify widgets or update the current.Becouse a lot of android users uses custom ROMs and they like to decorate they screens.Maybe you can add more color options like orange,red I prefer everything to be transparent. I ...
Does spotify think to add more spotify widgets or update the current.Becouse a lot of android users uses custom ROMs and they like to decorate they screens.Maybe you can add more color options like o...
Newbie
947 Views
2 replies
4 likes
PlanFreeCountryUnited KingdomDeviceSamsung Galaxy S20 EdgeOperating SystemAndroid 13 My Question or IssueSo since last night at around 23:00 my time, every song i have added since March 2021 has disappeared on my playlist. The songs are still there I...
Plan Free Country United Kingdom Device Samsung Galaxy S20 Edge Operating System Android 13 My Question or Issue So since last night at around 23:00 my time, every song i have added ...
Casual Listener
360 Views
1 replies
0 likes
For the past few months, whenever someone shares a link to a spotify song on Whatsapp, when I click on the link, it opens the Spotify app, but the song never starts playing. The app stays on the home screen, and the currently playing song does not ch...
For the past few months, whenever someone shares a link to a spotify song on Whatsapp, when I click on the link, it opens the Spotify app, but the song never starts playing. The app stays on the home...
Moderator
2080 Views
3 replies
0 likes
PlanFamily Operating SystemMultiple Android phones My Question or IssueMy issue is that all four of our phones will not play Spotify (unless in offline mode) when connected to our WiFi. Yet it works on other people's wifi and on mobile data. The ONLY...
Plan Family Operating System Multiple Android phones My Question or Issue My issue is that all four of our phones will not play Spotify (unless in offline mode) when connected to o...
Moderator
443 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePixel 2Operating SystemAndroid 11 My Question or IssueOn this album - https://spotify.link/DmBEu6wNQDb - the track titled "Viva Luckenbach" actually plays the song "I Promise to Love You," and the track titled "I Promise to...
Plan Premium Country USA Device Pixel 2 Operating System Android 11 My Question or Issue On this album - https://spotify.link/DmBEu6wNQDb - the track titled "Viva Luckenbach" actuall...
Moderator
379 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLG-G7 ThinqOperating SystemAndroid Pie (9)My Question or IssueThe Spotify app currently has no option to pause while downloading. I live in a rural area that gets very poor network speed. In order to use my intern...
Plan Premium Country United States Device LG-G7 Thinq Operating System Android Pie (9) My Question or Issue The Spotify app currently has no option to pause while downloading. I live in a ru...
Newbie
1979 Views
2 replies
1 likes
When sorting a playlist by recently added, and then change to a new playlist and then go back. The app has gone back to default sorting. Need to fix that, so the app remember your settings.
When sorting a playlist by recently added, and then change to a new playlist and then go back. The app has gone back to default sorting. Need to fix that, so the app remember your settings.
Casual Listener
1215 Views
4 replies
6 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I am using Spotify on a Google TV (Sony). TV is connected HDMI to a 3.1 speaker setup via ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi &nb...
Moderator
1006 Views
1 replies
0 likes
PlanPremiumCountryUkDeviceHuawei p30 Pro Operating SystemAndroid My Question or IssueI'm using the Spotify app on Android and I want to move my downloads to the SD card, but this isn't appearing as an option in Settings - any suggestions?
Plan Premium Country Uk Device Huawei p30 Pro Operating System Android My Question or Issue I'm using the Spotify app on Android and I want to move my downloads to the SD...
Moderator
491 Views
3 replies
0 likes
PlanPremiumCountryUSDeviceGalaxy s22 ultra Operating System My Question or IssueWhen listening to podcasts it will randomly start a new podcast. It will also change podcasts or jump to a random time in there current podcast after an in episode add
Plan Premium Country US Device Galaxy s22 ultra Operating System My Question or Issue When listening to podcasts it will randomly start a new podcast. It will also chang...
Moderator
330 Views
1 replies
0 likes
Autoplay doesn't work with the following version: 8.8.66.563. I literally tried evertyhing to get autoplay, but it doesn't work. Even spotify deleting and redownload. If I listen to one single, I want that he goes ahead. How can I help this?
Autoplay doesn't work with the following version: 8.8.66.563. I literally tried evertyhing to get autoplay, but it doesn't work. Even spotify deleting and redownload. If I listen to one single, I wan...
Moderator
2235 Views
10 replies
0 likes
PlanPremiumFRANCE DeviceSamsung Galaxy A32016 numéro de modèle : SM-A310FOperating SystemAndroid 7.0 My Question or Issue Assez souvent, avec mon compte spotify, sur mon application mobile, lorsque je lance une de mes playlist, il joue un temps défin...
Plan Premium FRANCE Device Samsung Galaxy A32016 numéro de modèle : SM-A310F Operating System Android 7.0 My Question or Issue Assez souvent, avec mon compte spotify, su...
Moderator
26199 Views
13 replies
3 likes
