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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194250 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194250 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535449 Views

78 replies

3 likes

  • 535449 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438849 Views

565 replies

37 likes

Account
Free
  • 438849 Views
  • 565 replies
  • 37 likes

Solved!! My Spotify crash when I try to use search button

Hope everyone will bhe fine. When i try to search any songs in my Spotify, app crash ans and it show error that is "App is crashed etc" . I clear data and cache. At last i un-installed the app and download new one but same situation. Anybody know the...

Music Fan

Hope everyone will bhe fine.    When i try to search any songs in my Spotify, app crash ans and it show error that is "App is crashed etc" . I clear data and cache. At last i un-installed...

Sohaibahmadu

Music Fan

810 Views

1 replies

0 likes

Android App Crash
  • 810 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login failed when trying this from Xoro HMT 200

PlanSpotify Premium FamilyCountryGermanyDeviceXoro HMT 200Operating SystemAndroid 4.4.2 My Question or IssueI have not been able to log in to Spotify for several weeks. The error message is: Spotify Premium Account required.
I have one. However, I hav...

Casual Listener

  Plan Spotify Premium Family Country Germany Device Xoro HMT 200 Operating System Android 4.4.2   My Question or Issue I have not been able to log in to Spotify for several week...

mrcfba

Visitor

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes

Superuser Contribution Automatically logged onto an account not belonging to me.

PlanPremiumCountrySwedenDeviceSamsung Galaxy Z Flip 5Operating SystemAndroid Tiramisu (version 13). My Question or IssueDownloaded and opened Spotify on my newly acquired phone. To my surprise I didn't need to log in, but was already logged in on an ...

Newbie

Plan Premium Country Sweden Device Samsung Galaxy Z Flip 5 Operating System Android Tiramisu (version 13).   My Question or Issue Downloaded and opened Spotify on my newly acquired ph...

Elena

Moderator

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock Screen Now Playing Cover Art Incorrect (Android)

PlanPremiumCountryUSAOperating SystemAndroid 12My Question or IssueThe Spotify floating notification on the lock screen displays the current playing song but shows the cover art for the song it played previously. I have tried reinstalling Spoitfy mul...

Visitor

Plan Premium Country USA Operating System Android 12 My Question or Issue The Spotify floating notification on the lock screen displays the current playing song but shows the cover art for the...

Elena

Moderator

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Update question

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue After the last update which I really didn't like I have turned off auto updates... however I...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Maxim

Spotify Star

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Volume issue with Bose SoundTouch

PlanPremiumCountryFinlandDeviceOnePlus 7 Pro Operating SystemAndroid 10 My Question or IssueI am facing volume adjusting issue when I have played music from Spotify with my Bose SoundTouch 20 speaker using Bose soundtouch app, and then later playing ...

Visitor

Plan Premium Country Finland Device OnePlus 7 Pro  Operating System Android 10   My Question or Issue I am facing volume adjusting issue when I have played music from Spotify with...

listener6000

Visitor

3049 Views

3 replies

4 likes

  • 3049 Views
  • 3 replies
  • 4 likes

Superuser Contribution Foreign language ads on Spotify

PlanFreeCountryFinland DeviceOnePlus 8TOperating SystemAndroid 13 My Question or Issue I've been getting Spanish ads every now and then on my device. Mostly it's correctly in Finnish, but every maybe four or five ad breaks are suddenly Spanish. (the ...

Newbie

Plan Free Country Finland  Device OnePlus 8T Operating System Android 13   My Question or Issue   I've been getting Spanish ads every now and then on my device. Mostly it's ...

PeruSpot

Casual Listener

1923 Views

3 replies

0 likes

  • 1923 Views
  • 3 replies
  • 0 likes

Why are my canvas blocked. I can't find where to turned it on.

I can't find where I could possibly turn it on. It is completely blocked for me but it work for the others in my family. We have Spotify family. And I find it weird because it used to work.

Visitor

I can't find where I could possibly turn it on. It is completely blocked for me but it work for the others in my family. We have Spotify family. And I find it weird because it used to work.

Maxim

Spotify Star

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Offline mode toggle in android pull down menu is missing

As of this morning the "offline" status toggle in the android pull down menu has disappeared. It was such an easy way to change to offline mode for a brief periode (e.g. When someone at home started listening Spotify on Google home or when on a train...

Regular

As of this morning the "offline" status toggle in the android pull down menu has disappeared. It was such an easy way  to change to offline mode for a brief periode (e.g. When someone at home st...

Mathewjg01

Visitor

24965 Views

46 replies

70 likes

Android
button
  • 24965 Views
  • 46 replies
  • 70 likes

Superuser Contribution Issue with Bluetooth control

PlanPremiumCountryAmericaDevicePixel 7 proOperating SystemAndroidStarting today, when I am connected to Bluetooth in car or from beats, when. I click to go next track it skips 15 seconds. Also, when I single click it would normally pause with my beat...

Visitor

Plan Premium Country America Device Pixel 7 pro Operating System Android Starting today, when I am connected to Bluetooth in car or from beats, when. I click to go next track it skips 15 seco...

MihailY

Moderator

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Won't Connect to Internet

PlanPremiumCountryCanadaDeviceSamsung Galaxy S20 FE 5G Hello, For days now, my Spotify refuses to play undownloaded music and won't connect to the internet despite the fact my connection is fine and all other apps work. This is the case for both wifi...

Newbie

  Plan Premium Country Canada Device Samsung Galaxy S20 FE 5G   Hello,   For days now, my Spotify refuses to play undownloaded music and won't connect to the internet despite...

Lyubka

Moderator

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile] Easily delete/remove song from playlist

Plan: PremiumCountry: USOperating System: Android I have multiple 100+ song playlists. On occasion, I'd like to easily delete the song playing from active playlist. Why is a "Remove from Playlist" option not available when I select the three dots? Th...

Music Fan

Plan: Premium Country: US Operating System: Android   I have multiple 100+ song playlists. On occasion, I'd like to easily delete the song playing from active playlist. Why is a "Remove...

Jms7777

Regular

4288 Views

15 replies

2 likes

  • 4288 Views
  • 15 replies
  • 2 likes

Superuser Contribution Podcasts playlist playing suggested songs after each podcast

PlanFreeCountryUSDevicePixel 6aOperating SystemAndroid 14 with October 5, 2023 security update Spotify version 8.8.82.634 I have a playlist I add only podcasts to, and it has recently started jumping to a *suggested song* after playing a podcast, rat...

Roadie

Plan Free Country US Device Pixel 6a Operating System Android 14 with October 5, 2023 security update   Spotify version 8.8.82.634   I have a playlist I add only podcasts to, and...

mmortal03

Roadie

608 Views

2 replies

0 likes

  • 608 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics aren't time sync in the preview

PlanPremium CountryGermany DeviceSamsung A54 5gOperating SystemAndroid 14 One Ui 6.0 (updated) My Question or IssueSince i make the update the lyrics are time synced in the preview till it scrolls up two line and than it stops completely. To see the ...

Casual Listener

  Plan Premium  Country Germany  Device Samsung A54 5g Operating System Android 14 One Ui 6.0 (updated)   My Question or Issue Since i make the update the lyrics are ti...

Yordan

Moderator

1329 Views

3 replies

0 likes

  • 1329 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I have an old phone with android 2.3.6 and spotify 1.2.0

I have an old phone with android 2.3.6 and spotify 1.2.0. If I try to login it just says spotify premium is required. However, I have premium. Or rather I have premium for my entire family, but it doesn't see that? What could be the issue? Thanks!

Casual Listener

I have an old phone with android 2.3.6 and spotify 1.2.0. If I try to login it just says spotify premium is required. However, I have premium. Or rather I have premium for my entire family, but it do...

Vasil

Moderator

1950 Views

5 replies

0 likes

  • 1950 Views
  • 5 replies
  • 0 likes

Output switches to phone when I get back to my car

PlanPremiumCountryUSADevicePixel 6AOperating SystemAndroid 14 My Question or IssueThis problem started after I updated to Android 14. I have the latest version of the Spotify app 8.8.80.599. My car is a 2016 Toyota Prius.When I start out in my car in...

Regular

Plan Premium Country USA Device Pixel 6A Operating System Android 14   My Question or Issue This problem started after I updated to Android 14. I have the latest version of the Spotify...

shochatd

Regular

816 Views

1 replies

0 likes

  • 816 Views
  • 1 replies
  • 0 likes

Premium sh*t

For years now, the current bugs and issues have not been solved. My app freezes several times a day, and needs to be stopped manually to be restarted again.Still there's no features for audio books, which makes it so inconvenient to listen to, no boo...

Newbie

For years now, the current bugs and issues have not been solved. My app freezes several times a day, and needs to be stopped manually to be restarted again. Still there's no features for audio books...

362 Views

0 replies

0 likes

bugs everywhere
Increase price
Premium
  • 362 Views
  • 0 replies
  • 0 likes

Solved!! Everything missing about DJ

PlanPremiumCountryPhilippines DeviceS22 Ultra Operating SystemAndroid 13 My Question or IssueThe DJ is out in Philippines for premium, bit it's till missing. I was reinstall, update, clear cache, restart, and blocked VPN, and accessed on this religio...

Music Fan

Plan Premium Country Philippines  Device S22 Ultra  Operating System Android 13    My Question or Issue The DJ is out in Philippines for premium, bit it's till missing. ...

Jannfreshoff10

Music Fan

1401 Views

4 replies

0 likes

  • 1401 Views
  • 4 replies
  • 0 likes

Superuser Contribution Local files won't show up on android

No new mp3 files I download will show up in my local files folder. I've uninstalled the app and reinstalled it to no avail. I have premium, so that's not the issue.

Casual Listener

No new mp3 files I download will show up in my local files folder. I've uninstalled the app and reinstalled it to no avail. I have premium, so that's not the issue.

Schrei

Newbie

1594 Views

5 replies

0 likes

  • 1594 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes and won't open again when connected to bose sport earbuds

PlanPremiumCountryBelgiumDeviceone plus 9Operating Systemandroid 12 My Question or IssueWhenever I connect my mobile with the bose sport earbuds, the app crashes and I can no longer open it. I've done a clean install several times. looked for an upda...

Casual Listener

Plan Premium Country Belgium Device one plus 9 Operating System android 12   My Question or Issue Whenever I connect my mobile with the bose sport earbuds, the app crashes and I can no...

PaulAS1

Regular

4167 Views

21 replies

1 likes

  • 4167 Views
  • 21 replies
  • 1 likes