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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6876 Views

0 replies

7 likes

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Solved!!Superuser Contribution AI DJ playinga single song in blocks of a single artist

I love the new feature and understand it's in beta, but the past couple days when the DJ introduces a block of songs from an artist, it plays one song then introduces the next block of songs. This is the only type of block it cuts short.

Regular

I love the new feature and understand it's in beta, but the past couple days when the DJ introduces a block of songs from an artist, it plays one song then introduces the next block of songs. This is...

AlejaR

Moderator

786 Views

6 replies

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Superuser Contribution Spotify wont start from background in offline mode.

PlanPremiumCountry DeviceSamsung Galaxy S21 UltraOperating SystemAndroid 13 My Question or IssueFor some reason Spotify can't be woken up from notification list in offline mode when it's closed down, it works just fine if i go online but not in offli...

Regular

Plan Premium Country   Device Samsung Galaxy S21 Ultra Operating System Android 13   My Question or Issue For some reason Spotify can't be woken up from notification list in offli...

Zlappy

Casual Listener

1024 Views

8 replies

0 likes

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Why does nothing happens whenever I press the like button on the app?

Whenever I try to like any song on the app (Android) nothing happens. I tried to do it on my computer and everything went fine, but I can't find the issue on my phone (Huawei P30 lite).

Visitor

Whenever I try to like any song on the app (Android) nothing happens. I tried to do it on my computer and everything went fine, but I can't find the issue on my phone (Huawei P30 lite).

BabyEcho0_YT

Roadie

311 Views

2 replies

0 likes

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Stop Spotify from tracking out of app activity

In a resent update with my phone (Samsung), it stated that Spotify would be able to track my out-of-app activity for better music recommendations. I don't want this service, and the Spotify setting do not allow for restricting this. (I am not referri...

Newbie

In a resent update with my phone (Samsung), it stated that Spotify would be able to track my out-of-app activity for better music recommendations. I don't want this service, and the Spotify setting d...

kaworu_bloodpaw

Roadie

1449 Views

1 replies

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Superuser Contribution Spotify stops after every track.

PlanPremiumCountryUKDeviceSamsung A20FEOperating System Android My Question or IssueFor a period of time every day Spotify stops after every track. I have to keep pressing play. Sometimes it lasts hours, sometimes just half an hour. It's a pain. I've...

Music Fan

Plan Premium Country UK Device Samsung A20FE Operating System  Android   My Question or Issue For a period of time every day Spotify stops after every track. I have to keep pressi...

Keiron213

Music Fan

1601 Views

15 replies

0 likes

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Solved!!Superuser Contribution Spotify Playback Issue on ColorOS 13

Plan PremiumDevice Oppo Reno 8Z 5GOperating System ColorOS 13, Android 13 My Question or IssueAfter updating to ColorOS 13, everytime I switch apps, the Spotify app pauses for 3-5secs then plays again. It also happens when I lock and unlock the scree...

Newbie

Plan Premium Device Oppo Reno 8Z 5G Operating System ColorOS 13, Android 13   My Question or Issue After updating to ColorOS 13, everytime I switch apps, the Spotify app paus...

amanda456

Newbie

1071 Views

2 replies

0 likes

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Podcast show page not showing

When I search for a podcast on my android phone and click on it, it goes straight to the episode list. This means I can't follow (or unfollow..) a podcast.Thank you

Visitor

When I search for a podcast on my android phone and click on it, it goes straight to the episode list. This means I can't follow (or unfollow..) a podcast. Thank you

Amay

Spotify Star

244 Views

1 replies

0 likes

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Superuser Contribution Spotify always on my drop-down on my s22

When I do my drop down on my S22 Spotify is always there even when I slide it across and it leaves lime a notification would five it 20 mins and its back

Visitor

When I do my drop down on my S22 Spotify is always there even when I slide it across and it leaves lime a notification would five it 20 mins and its back

Yordan

Moderator

1163 Views

1 replies

0 likes

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Superuser Contribution Por qué no puedo hacer descargas de canciones?

Hola al momento de querer descargar una lista de reproducción o álbum me aparece como inciando pero no se descarga ningún archivo, que puedo hacer?

Visitor

Hola al momento de querer descargar una lista de reproducción o álbum me aparece como inciando pero no se descarga ningún archivo, que puedo hacer? 

Eni

Moderator

375 Views

1 replies

0 likes

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Superuser Contribution supprimer tous les telechargements spotify d'un autre appareil pour ecouter

comment je fait pour telecharger mes musique quand jai mon ordinateur et mon telephone qui non aucun telechargement supprimer tous les telechargements spotify d'un autre appareil pour ecouter en mode hors connection avec celui ci

Casual Listener

comment je fait pour telecharger mes musique quand jai mon ordinateur et mon telephone qui non aucun telechargement      supprimer tous les telechargements spotify d'un autre appare...

Joan

Moderator

3548 Views

1 replies

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Superuser Contribution Whenever I'm in offline mode and close the app. It shows a different song

When I pause and close the app in offline mode it and reopen it. It shows a different song that the last song I was playing in the album or playlist. I only started having this problem with the new update.

Casual Listener

When I pause and close the app in offline mode it and reopen it. It shows a different song that the last song I was playing in the album or playlist. I only started having this problem with the new u...

Dian

Spotify Legend

404 Views

4 replies

0 likes

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Two speakers

PlanFree/PremiumCountry Mexico Device Samsung(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to play to Wonderboom speakers at the same time, same room, same ...

Casual Listener

Plan Free/Premium Country Mexico   Device Samsung (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...

ID25687434

Casual Listener

5284 Views

2 replies

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Superuser Contribution I need to change my billing date

I saw on Google that they said I should cancel my subscription and reinstate on the day that I want it debited but this is not workin, how do I change my billing date to a date that suits me

Visitor

I saw on Google that they said I should cancel my subscription and reinstate on the day that I want it debited but this is not workin, how do I change my billing date to a date that suits me

Dian

Spotify Legend

368 Views

1 replies

0 likes

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Superuser Contribution The volume on Spotify on my phone shows that it's up all the way but is low

Even though the volume level is at the highest level, it is still quiet. Volume is the same at the top levels. This only happens while in the Spotify app.

Casual Listener

Even though the volume level is at the highest level, it is still quiet. Volume is the same at the top levels. This only happens while in the Spotify app.

MihailY

Moderator

495 Views

3 replies

0 likes

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Superuser Contribution no puedo escuchar las canciones que tengo descargadas sin conexión a intern

No puedo escuchar mis canciones que tengo descargadas sin conexión a internet, tengo el plan premium y al momento de no tener internet no puedo escuchar mis playlist descargadas, necesito que me den solución por favor.

Visitor

No puedo escuchar mis canciones que tengo descargadas sin conexión a internet, tengo el plan premium y al momento de no tener internet no puedo escuchar mis playlist descargadas, necesito que me den ...

Dian

Spotify Legend

216 Views

1 replies

0 likes

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Superuser Contribution Book Podcasts not Playing in Chronological Order

I'm trying to listen to a podcast that very much needs to stay in chronological order. When I set up the sorting so that the playlist looks in correct order, the queue still shows it backwards. When I change the Date arrow to the opposite direction, ...

Casual Listener

I'm trying to listen to a podcast that very much needs to stay in chronological order. When I set up the sorting so that the playlist looks in correct order, the queue still shows it backwards. When ...

Dian

Spotify Legend

739 Views

3 replies

3 likes

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Can't add albums to library

I have always highlighted the heart button to add an album to my library. Now, highlighting the heart does nothing and the heart becomes unhighlighted when I navigate away from the album then go back to it.

Casual Listener

I have always highlighted the heart button to add an album to my library. Now, highlighting the heart does nothing and the heart becomes unhighlighted when I navigate away from the album then go bac...

Prague

Community Legend

968 Views

3 replies

1 likes

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Superuser Contribution Music stop when open other App.

Hi,I am using sony wh 1000mx4 headphones and every time that i am opening another app the muaic turn off.The application doesn't produce any sound. For example i can open a web page and the music will turn off.Kindly advice if you have solution to th...

Visitor

Hi, I am using sony wh 1000mx4 headphones and every time that i am opening another app the muaic turn off. The application doesn't produce any sound. For example i can open a web page and the mus...

MihailY

Moderator

306 Views

1 replies

0 likes

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Superuser Contribution Sonos speakers not showing in Spotify

PlanPremiumCountryDenmarjDeviceOnePlus 11Operating SystemAndroid 13 My Question or IssueHi, This has not previously been an issue for me but since i switched phone (OnePlus 7 on Android 11 to OnePlus 11 on Android 13) a week ago i have had issues wit...

Gig Goer

Plan Premium Country Denmarj Device OnePlus 11 Operating System Android 13   My Question or Issue Hi,   This has not previously been an issue for me but since i switched phone (...

Not applicable

11744 Views

63 replies

2 likes

  • 11744 Views
  • 63 replies
  • 2 likes