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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110373 Views

26 replies

3 likes

  • 110373 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222300 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222300 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578966 Views

79 replies

3 likes

  • 578966 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476931 Views

577 replies

40 likes

Account
Free
  • 476931 Views
  • 577 replies
  • 40 likes

Superuser Contribution App keeps closing itself when running in background

When I go to play my playlist and turn off my phone, the app closes itself after a few minutes. I've tried doing multiple troubleshoot steps. Everything is up to date and battery saver is not turned on. I have tried logging out and logging in again b...

Visitor

When I go to play my playlist and turn off my phone, the app closes itself after a few minutes. I've tried doing multiple troubleshoot steps. Everything is up to date and battery saver is not turned ...

MihailY

Moderator

2983 Views

5 replies

0 likes

  • 2983 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify has no audio on Android Auto, all others work fine

Plan PremiumCountry USDevice Pixel 6 ProOperating System Android 14 (latest release)Spotify app latest release2018 Honda Civic I've had no issues with spotify on this phone/car combination for well over a year. I generally use the AAwireless dongle t...

Regular

Plan Premium Country US Device Pixel 6 Pro Operating System Android 14 (latest release) Spotify app latest release 2018 Honda Civic        I've had no issues with spot...

Susan_GP

Moderator

6615 Views

18 replies

2 likes

  • 6615 Views
  • 18 replies
  • 2 likes

Can't add songs to Jam

PlanPremiumCountryUSADeviceGoogle Pixel 7 ProOperating SystemAndroid 14 My Question or IssueLately when I'm invited to a jam, I can't search for songs and add them to the jam from the search page. I can add them from the "Group Recommendations" page ...

Casual Listener

Plan Premium Country USA Device Google Pixel 7 Pro Operating System Android 14   My Question or Issue Lately when I'm invited to a jam, I can't search for songs and add them to the jam...

plofstof

Newbie

13333 Views

8 replies

5 likes

  • 13333 Views
  • 8 replies
  • 5 likes

Solved!!Superuser Contribution New Beta Version 8.8.88.87 Crashing Even After Clean Install

PlanPremiumCountryIndiaDeviceSamsung A33 5GOperating SystemAndroid 13 My Question or IssueNew Beta Version 8.8.88.87 Crashing Even After Clean InstallHere are the crash logs:11-08 16:09:25.127 7151 7151 E AndroidRuntime: FATAL EXCEPTION: main11-08 16...

Music Fan

Plan Premium Country India Device Samsung A33 5G Operating System Android 13   My Question or Issue New Beta Version 8.8.88.87 Crashing Even After Clean Install Here are the crash l...

T23000s

Visitor

4617 Views

24 replies

6 likes

  • 4617 Views
  • 24 replies
  • 6 likes

Superuser Contribution This bug is a pain in the ass. Deleted downloads on SD after reboot.

I've been watching this for what feels like years, and the bug still hasn't been fixed. On Android, every time you restart, whether because of an update or because the battery is low, the SD card in the phone is not recognized by Spotify, and all dow...

Casual Listener

I've been watching this for what feels like years, and the bug still hasn't been fixed. On Android, every time you restart, whether because of an update or because the battery is low, the SD card in ...

EarlPurple

Roadie

1946 Views

4 replies

1 likes

  • 1946 Views
  • 4 replies
  • 1 likes

Superuser Contribution Perché il brano preferito è sparito dall'album dei miei preferiti?

Il brano si chiama "la gattina",vorrei ascoltarlo ma Spotify mi dice che non è disponibile,pochi giorni fa era ancora disponibile

Visitor

Il brano si chiama "la gattina",vorrei ascoltarlo ma Spotify mi dice che non è disponibile,pochi giorni fa era ancora disponibile

MalfunzionatoRecords

Visitor

1537 Views

2 replies

0 likes

  • 1537 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution What is this button?

PlanFreeCountryUnited KingdomDevice(Samsung a54 5G)Operating System(Android14) My Question or IssueI recently got a new phone and today was the first time I've opened Spotify on it. I then noticed this button on the notifications bar which just chang...

Casual Listener

Plan Free Country United Kingdom Device (Samsung a54 5G) Operating System (Android14)   My Question or Issue I recently got a new phone and today was the first time I've opened Spotify...

BritTea

Casual Listener

2135 Views

2 replies

0 likes

App & Features
  • 2135 Views
  • 2 replies
  • 0 likes

Why did you remove the option to remove song from Playlist while playing a

While listening to my Playlist there is no way to remove a song that is being played from my Playlist.There is also no way to go to Playlist and 'search' for it. So if you wish to exact your Playlist you have to remember what songs you don't wish to ...

Visitor

While listening to my Playlist there is no way to remove a song that is being played from my Playlist. There is also no way to go to Playlist and 'search' for it. So if you wish to exact your Playli...

Natmeinzer

Visitor

1354 Views

2 replies

1 likes

  • 1354 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cannot download music on Google Pixel Watch 2

PlanPremiumCountryUnited KingdomDevicePhone: Google Pixel 6 ProWatch: Google Pixel Watch 2 Operating SystemPhone: Android version 14Watch: Wear OS By Google 4.0 My Question or IssueI have Spotify app downloaded on my phone and on my watch. According ...

Casual Listener

Plan Premium Country United Kingdom Device Phone: Google Pixel 6 Pro Watch: Google Pixel Watch 2   Operating System Phone: Android version 14 Watch: Wear OS By Google 4.0   My Q...

Maria

Moderator

2449 Views

3 replies

0 likes

  • 2449 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify cannot play on my XiaoMi Smart Clock

PlanPremium CountryMalaysia DevicePhone: Samsung Flip z3Clock: Xiao Mi Smart Clock Operating SystemAndroid 13 My Question or IssueAll this while, i have no problem casting spotify to my smart clock, After i have updated my android app on the 13 dec 2...

Newbie

Plan Premium   Country Malaysia   Device Phone: Samsung Flip z3 Clock: Xiao Mi Smart Clock   Operating System Android 13   My Question or Issue All this while, i hav...

Maria

Moderator

2664 Views

1 replies

0 likes

  • 2664 Views
  • 1 replies
  • 0 likes

Superuser Contribution App para de tocar as músicas

Plano PremiumDispositivo Moto g20A alguns meses venho sofrendo com o problema do app parar de reproduzir as músicas, e reiniciando o app fazendo com que eu não consiga ouvir música nem podcast Outro problema que tenho sofrido é que quando abro o apli...

Newbie

Plano  Premium Dispositivo  Moto g20 A alguns meses venho sofrendo com o problema do app parar de reproduzir as músicas, e reiniciando o app fazendo com que eu não consiga ouvir música ...

Vasil

Moderator

914 Views

1 replies

0 likes

  • 914 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot turn off the recommended songs

I've been trying to do everything to get rid of the Spotify recommendations. I have my own Playlist that I want to listen and I'm absolutely not interested in any other suggestions. Can you please help me stop it or I have to unsubscribe and delete S...

Visitor

I've been trying to do everything to get rid of the Spotify recommendations. I have my own Playlist that I want to listen and I'm absolutely not interested in any other suggestions. Can you please he...

atilas

Visitor

1345 Views

5 replies

5 likes

  • 1345 Views
  • 5 replies
  • 5 likes

Superuser Contribution App stories are buggy

PlanPremiumCountryCzechiaDeviceXiaomi Pad 6Operating SystemAndroid 13 My Question or Issue

Casual Listener

Plan Premium Country Czechia Device Xiaomi Pad 6 Operating System Android 13   My Question or Issue  

Susan_GP

Moderator

780 Views

3 replies

0 likes

  • 780 Views
  • 3 replies
  • 0 likes

Superuser Contribution Having trouble logging into new samsung galaxy s23

Hi, I just got a new phone and am unable to log into my account through the Spotify app. I have tried to log in using my credentials and with my Google account, none of them were successful. I keep getting "something went wrong, try again/ dismiss " ...

Visitor

Hi, I just got a new phone and am unable to log into my account through the Spotify app. I have tried to log in using my credentials and with my Google account, none of them were successful. I ke...

Elena

Moderator

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pauses automatically *with a slow fadeout*

PlanPremiumCountryUSADevicePixel 4 XLOperating SystemAndroid 12 (Jan 5 2022 update) My Question or IssueOccasionally (once or twice a day at most), the currently playing music will slowly fade out to silence over a couple seconds and then pause. This...

Casual Listener

Plan Premium Country USA Device Pixel 4 XL Operating System Android 12 (Jan 5 2022 update)   My Question or Issue Occasionally (once or twice a day at most), the currently playing musi...

Yordan

Moderator

8155 Views

5 replies

0 likes

  • 8155 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why can’t I access my premium audiobook hours?

I pay for a premium subscription. I can’t access audiobooks on my android but when I sign in on an iOS, I can listen!

Visitor

I pay for a premium subscription. I can’t access audiobooks on my android but when I sign in on an iOS, I can listen!

Vasil

Moderator

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Simultaniously using Spotify on mobile (mother ) and table (child) with Family premium Abo does Not.

Hi, I have Family premium Abo and i created an Account for me and my daughter.but IT IS Not possible to listen to Spotify music on my mobile and on her Tablet simultaniously. PlanFamily premium aboCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pr...

Newbie

Hi, I have Family premium Abo and i created an Account for me and my daughter.but IT IS Not possible to listen to Spotify music on my mobile and on her Tablet simultaniously.   Plan Family pr...

Ivelina

Moderator

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify adding songs to 'Liked Songs' playlist that I didn't 'like'

I am using Premium. I have not found the exact issue, just round abouts and from 2017 and older. So the solutions don't help me.Samsung Galaxay S9Android PieApp version 8.5.21.754 * I listen to specific artists.* I 'like' their songs.* Those 'liked' ...

Visitor

I am using Premium. I have not found the exact issue, just round abouts and from 2017 and older. So the solutions don't help me. Samsung Galaxay S9 Android Pie App version 8.5.21.754   * I ...

elwenil360

Casual Listener

23200 Views

28 replies

5 likes

  • 23200 Views
  • 28 replies
  • 5 likes

Superuser Contribution Liked Songs Unable to Load/ Selecting Songs in Playlists will not Load

PlanPremiumCountryUSADeviceSamsung Galaxy 8Operating SystemAndroid v. 9Spotify Version8.8.94.577 My Question or IssueHey there,So my Spotify app will not load my liked songs playlist. It will will attempt to load it but gives an error message claimin...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android v. 9 Spotify Version 8.8.94.577   My Question or Issue Hey there, So my Spotify app will not load my liked ...

AlejaR

Moderator

1927 Views

5 replies

0 likes

Android
bugs
not loading songs
  • 1927 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts play back speed too slow

Android 7.0 Since 1 or 2 weeks, I cannot listen to podcasts anymore: the playback speed is like 0.5 of the normal rate (really slow).Music streams fine.What can I do?

Casual Listener

Android 7.0   Since 1 or 2 weeks, I cannot listen to podcasts anymore: the playback speed is like 0.5 of the normal rate (really slow). Music streams fine. What can I do?  

Susan_GP

Moderator

16067 Views

8 replies

0 likes

  • 16067 Views
  • 8 replies
  • 0 likes