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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4715 Views

0 replies

6 likes

  • 4715 Views
  • 0 replies
  • 6 likes

SEARCH RESULTS NOT DISPLAYING PODCASTS AND SHOWS OPTION

Up till 2 days ago, when I searched for anything I had the option to filter results by "Podcasts and Shows". Now that tab has disappeared COMPLETELY. My other friends still have it just finefinem

Newbie

Up till 2 days ago, when I searched for anything I had the option to filter results by "Podcasts and Shows". Now that tab has disappeared COMPLETELY. My other friends still have it just finefinem

Musicsbigestfan

Casual Listener

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Superuser Contribution Now playing activity keeps disappearing on Android

Every time I listen to some music on desktop app, there's a great chance that now playing activity on android willl disappear. I don't know if it's because of buggy Spotify Connect feature of if there's some other reason. I have never seen such annoy...

Gig Goer

Every time I listen to some music on desktop app, there's a great chance that now playing activity on android willl disappear. I don't know if it's because of buggy Spotify Connect feature of if ther...

harvasyuk

Gig Goer

1217 Views

8 replies

0 likes

  • 1217 Views
  • 8 replies
  • 0 likes

Spotify automatically lowers volume during GPS speaking

PlanFreeCountry Canada DeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueWhen listening to Spotify in the car with Waze navigation turned on, Spotify insists on lowering the volume of the music whenever Waze speaks, which makes it un...

Casual Listener

Plan Free Country  Canada   Device Samsung Galaxy S7 Operating System Android   My Question or Issue When listening to Spotify in the car with Waze navigation turned on, Spo...

heaverpsy

Newbie

3128 Views

3 replies

1 likes

  • 3128 Views
  • 3 replies
  • 1 likes

Superuser Contribution Canvas not working when playing songs on a loop

PlanPremiumCountrySingaporeDeviceSamsung Galaxy A52s 5GOperating SystemAndroid 13 My Question or IssueMy Canvas doesn't play when I put a song I'm currently playing on loop, it just shows a picture of the album cover

Gig Goer

Plan Premium Country Singapore Device Samsung Galaxy A52s 5G Operating System Android 13   My Question or Issue My Canvas doesn't play when I put a song I'm currently playing on loop, ...

GSYC

Gig Goer

1232 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Superuser Contribution Shared links doesn't work whatsapp android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

user-removed

Not applicable

1965 Views

6 replies

0 likes

  • 1965 Views
  • 6 replies
  • 0 likes

Please move "Hide this song" option farther down

PlanPremiumCountryUSADeviceGalaxy S10eOperating SystemAndroid My Question or IssueThe "Hide this song" option is too close to the "Add to Playlist" option and I frequently hide songs that I actually enjoy. Please just move this option further down th...

Newbie

  Plan Premium Country USA Device Galaxy S10e Operating System Android   My Question or Issue The "Hide this song" option is too close to the "Add to Playlist" option and I frequ...

MoonblindedX

Newbie

618 Views

2 replies

4 likes

user experience
  • 618 Views
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  • 4 likes

Superuser Contribution meu Spotify não funciona quando estou no meus dados móveis, 4g

fiz essa pacote para usar na rua no meu cotidiano, porém só fucina com Internet Wi-Fi e isso me prejudica pois eu não tenho

Visitor

fiz essa pacote para usar na rua no meu cotidiano, porém só fucina com Internet Wi-Fi e isso me prejudica pois eu não tenho

Dian

Spotify Legend

1128 Views

1 replies

0 likes

  • 1128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android 13 tablet (Doogee T10) canvas not working?

Although I have followed all possible advice (disabled data saver, switching canvas button ON/OFF, deleted data cache, reinstalled, different account free/premium...), the canvas function, although it is turned on, does not display the video. Only wh...

Casual Listener

Although I have followed all possible advice (disabled data saver, switching canvas button ON/OFF, deleted data cache, reinstalled, different account free/premium...), the canvas function, although i...

Dian

Spotify Legend

717 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Downloaded album will not play online or off-line it says it's unavailable?

I have been playing this album everyday and now it is greyed out and says it's unavailable online & off-line help please

Visitor

I have been playing this album everyday and now it is greyed out and says it's unavailable online & off-line help please

Alex

Spotify Legend

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why did the shuffle and repeat buttons switch?

I opened my Spotify app this morning, and the repeat button, which is usually on the bottom right, is now on the bottom left, and the shuffle button is on the bottom right. Is this a permanent feature, and can I switch it back?

Casual Listener

I opened my Spotify app this morning, and the repeat button, which is usually on the bottom right, is now on the bottom left, and the shuffle button is on the bottom right. Is this a permanent featur...

CariY2206

Casual Listener

957 Views

2 replies

1 likes

  • 957 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Can't like songs

I can't like songs. I've tried manually searching and liking, no luck. I've tried using the heart icon and the drop down list to select like, but no luck. My like playlist currently has 4548 songs, so it's not a limiting issue. No error comes up, jus...

Casual Listener

I can't like songs. I've tried manually searching and liking, no luck. I've tried using the heart icon and the drop down list to select like, but no luck. My like playlist currently has 4548 songs, s...

Susan_GP

Moderator

24813 Views

7 replies

2 likes

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  • 7 replies
  • 2 likes

Superuser Contribution Media controls show the wrong album art.

PlanPremiumCountryKenyaDeviceRedmi 9Operating SystemAndroid 12 My Question or IssueThe media controls currently display the album art of the previously played song in the queue. When a new queue is started like when playing a new album, the media con...

Casual Listener

Plan Premium Country Kenya Device Redmi 9 Operating System Android 12   My Question or Issue The media controls currently display the album art of the previously played song in the que...

Eni

Moderator

853 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Random Song Upon Opening

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S20+ My Question or IssueEvery time I open the app it brings me to a completely random song instead of picking up where I left off

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S20+   My Question or Issue Every time I open the app it brings me to a completely random song instead of picking up where I left...

Prague

Community Legend

444 Views

3 replies

1 likes

  • 444 Views
  • 3 replies
  • 1 likes

Spotify not playing through rear speakers in car

I have an Android Nexus 5x with the spotify app which I connect via bluetooth to the reciever in my car. The music only plays on the front speakers when using spotify. Plays fine on radio. Any ideas? Seems very strange to me!

Newbie

I have an Android Nexus 5x with the spotify app which I connect via bluetooth to the reciever in my car. The music only plays on the front speakers when using spotify. Plays fine on radio. Any ideas?...

JNardo

Visitor

916 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect lags on Yamaha RX-V6A when streaming Albums

PlanPremiumCountryGermany DeviceHuawei P 30 pro / iPad pro 2021Operating SystemiOS, Android My Question or IssueWhen streaming an album via connect I‘m experiencing lags on the last quarter of the second song which is streamed. It‘s always the second...

Casual Listener

Plan Premium Country Germany  Device Huawei P 30 pro / iPad pro 2021 Operating System iOS,  Android   My Question or Issue When streaming an album via connect I‘m experiencin...

asono

Roadie

2517 Views

11 replies

0 likes

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  • 11 replies
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Superuser Contribution Is Shuffling a library no longer generating new shuffled queues each time?

Playing any song within my Liked Songs library while shuffling songs results in the same exact Next From queue. I just noticed this morning but scrolling through this queue it's the same order of songs I heard last night and earlier this morning. The...

Casual Listener

Playing any song within my Liked Songs library while shuffling songs results in the same exact Next From queue. I just noticed this morning but scrolling through this queue it's the same order of son...

Vasil

Moderator

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Not able to Select VERY HIGH QUALITY" in subscrption plan

Hi There, PlanPremium MiniCountryIndiaDeviceMotorola G5 PlusOperating System Android Oreo My IssueI've Premium Mini Subscription but not able to use "VERY HIGH QUALITY" in Audio Quality1) I uninstalled and installed again.2) Am using only one account...

Visitor

Hi There,   Plan Premium Mini Country India Device Motorola G5 Plus Operating System  Android Oreo   My Issue I've Premium Mini Subscription but not able to use "VERY ...

shesabetch

Newbie

9411 Views

3 replies

2 likes

  • 9411 Views
  • 3 replies
  • 2 likes