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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114382 Views

26 replies

4 likes

  • 114382 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229942 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229942 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588935 Views

79 replies

3 likes

  • 588935 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484140 Views

580 replies

42 likes

Account
Free
  • 484140 Views
  • 580 replies
  • 42 likes

Superuser Contribution Local file will randomly stop playing on my Bluetooth truck device

Android Pixel 6I have local files on my phone. If I connect it to my truck via Bluetooth it will sometimes play them fine. But sometimes if I get a notification, phone call, or just press pause on my truck and play on my phone it will randomly stop p...

Newbie

Android Pixel 6 I have local files on my phone. If I connect it to my truck via Bluetooth it will sometimes play them fine. But sometimes if I get a notification, phone call, or just press pause on ...

Joan

Moderator

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Cambiar ubicación

No puedo abrir la app, me sale que si estoy en el extranjero solo puedo usar la app durante 14 días.

Visitor

No puedo abrir la app, me sale que si estoy en el extranjero solo puedo usar la app durante 14 días.

Anyk17

Spotify Star

6379 Views

1 replies

0 likes

  • 6379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ist der Speicher und playlist von Premium Abo übertragbar?

Hallo hatte vertragswechsel und zudem ein neues Handy von Samsung S20 ultra auf S23 ultra. Doch meine Downloads und playlisten wurden nicht übertragen. Was kann ich da tun?

Visitor

Hallo hatte vertragswechsel und zudem ein neues Handy von Samsung S20 ultra auf S23 ultra. Doch meine Downloads und playlisten wurden nicht übertragen. Was kann ich da tun?

AlejaR

Moderator

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files are getting skipped

PlanPremiumCountry GermanyDeviceGoogle Pixel 2 XLOperating SystemAndroid 9 My Question or Issue I selected a Folder on my PC for local files. On the PC I sorted out songs into two playlists. Then I went to the Phone App and downloaded the songs. And ...

Newbie

Plan Premium Country  Germany Device Google Pixel 2 XL Operating System Android 9   My Question or Issue  I selected a Folder on my PC for local files. On the PC I sorted out...

Landon21m

Casual Listener

8309 Views

10 replies

1 likes

  • 8309 Views
  • 10 replies
  • 1 likes

Superuser Contribution app keeps crashing when I try to play songs

Whenever I try to play any song on spotify the app immediately crashes, has been happening for a month-ish I've tried uninstalling, clearing cache and I dont know what to do

Visitor

Whenever I try to play any song on spotify the app immediately crashes, has been happening for a month-ish I've tried uninstalling, clearing cache and I dont know what to do

Joan

Moderator

748 Views

3 replies

0 likes

  • 748 Views
  • 3 replies
  • 0 likes

Superuser Contribution My Google Assistant at Google TV can't play Music

So when i ask my Google Assistant on my Chromecast Google TV, it opened spotify app and just nothing after that, it only opened the spotify app but after that it's play nothing. PlanPremium DuoCountryIndonesia DeviceGoogle Chromecast with Google TV (...

Regular

So when i ask my Google Assistant on my Chromecast Google TV, it opened spotify app and just nothing after that, it only opened the spotify app but after that it's play nothing.  Plan Premium ...

Shred00

Gig Goer

3137 Views

12 replies

0 likes

  • 3137 Views
  • 12 replies
  • 0 likes

Superuser Contribution Spotify app holds on to old podcasts in drop-down menu.

Spotify shows old podcasts in the drop-down menu of my phone. I have to open the app to skip, pause etc. cache cleared, phone restarted, but miraculously the spotify app "remembers" this unplayed old podcast i haven't listened to in days, even when o...

Newbie

Spotify shows old podcasts in the drop-down menu of my phone. I have to open the app to skip, pause etc.  cache cleared, phone restarted, but miraculously the spotify app "remembers" this unp...

MihailY

Moderator

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Superuser Contribution Anyone know how to contact Spotify directly when the community can't help?

PlanPremiumCountryUkDeviceHuawei p30 proOperating SystemAndroid 10 I would like to get help from an actual Spotify customer service assistant. Anyone know how to contact them because I can't find a way to do it that I understand? My original question...

Casual Listener

Plan Premium Country Uk Device Huawei p30 pro Operating System Android 10   I would like to get help from an actual Spotify customer service assistant. Anyone know how to contact them b...

Susan_GP

Moderator

1033 Views

1 replies

0 likes

  • 1033 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible de changer le pays dans mon compte

Ma derniere recharge a été faite lorsque j'étais en vacances en espagne. J'essaye de recharger a nouveau mon compte depuis chez moi en belgique. Je ne parviens pas a modifier le pays. Ma gift card n est donc pas validée

Visitor

Ma derniere recharge a été faite lorsque j'étais en vacances en espagne. J'essaye de recharger a nouveau mon compte depuis chez moi en belgique. Je ne parviens pas a modifier le pays. Ma gift card n ...

OscarDC

Moderator

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is re-downloading all of my songs!

I have almost 5K songs in a number of playlists, and many weeks ago I set them all to download so i could listen to them offline during an overseas trip I am now on. I set the Storage setting to use my SD card. Everything was great. All of a sudden S...

Roadie

I have almost 5K songs in a number of playlists, and many weeks ago I set them all to download so i could listen to them offline during an overseas trip I am now on. I set the Storage setting to use ...

EarlPurple

Roadie

3110 Views

12 replies

1 likes

  • 3110 Views
  • 12 replies
  • 1 likes

Superuser Contribution Spotify on Android can't share to WeChat moments,there is no such a selection button when I share.

Spotify on Android can't share to WeChat moments,there is no such a selection button when I share. can u figure out what happened and fix it? Plan Premium Country Philibin Device Xiaomi 14 Pro Operating System Android (Xiaomi Hyperos 1.0.25) My Quest...

Regular

Spotify on Android can't share to WeChat moments,there is no such a selection button when I share. can u figure out what happened and fix it?           Plan   &n...

MihailY

Moderator

2945 Views

7 replies

0 likes

  • 2945 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify won't connect to Google Nest speaker

PlanPremiumCountryCanadaDeviceSamsung Galaxy S20 and Google Nest SpeakerOperating SystemAndroid 12 and One UI 4 My Question or IssueI select my Google Nest Speaker in the connected devices. The Nest Speaker plays the "connected" chime sound however S...

Music Fan

Plan Premium Country Canada Device Samsung Galaxy S20 and Google Nest Speaker Operating System Android 12 and One UI 4   My Question or Issue I select my Google Nest Speaker in the con...

therealoxyd

Newbie

32371 Views

46 replies

0 likes

  • 32371 Views
  • 46 replies
  • 0 likes

Superuser Contribution Search on playlist after fast scrolling down won't show any results

PlanPremiumCountryPeruDeviceSamsung Galaxy S21 FEOperating SystemAndroid 13 - OneUI 5.1 My Question or IssueTrying to search after fast scrolling down the Liked Songs playlist won't show any results. Searching without fast scrolling works as intended...

Casual Listener

Plan Premium Country Peru Device Samsung Galaxy S21 FE Operating System Android 13 - OneUI 5.1   My Question or Issue Trying to search after fast scrolling down the Liked Songs playlis...

AlejaR

Moderator

1283 Views

3 replies

0 likes

  • 1283 Views
  • 3 replies
  • 0 likes

Superuser Contribution [BUG/CRASH] Android app's search decodes the search as an url, causing eventual crashes.

PlanPremiumCountryBrazilDeviceSamsung Galaxy S21 FEOperating SystemAndroid 13, OneUI 5.1 My Question or IssueHello! I was searching for music on Android and typed a % at the end by mistake, and when I searched the app froze and crashed. I tried again...

Casual Listener

Plan Premium Country Brazil Device Samsung Galaxy S21 FE Operating System Android 13, OneUI 5.1       My Question or Issue Hello! I was searching for music on Android and t...

Novy

Moderator

1609 Views

5 replies

1 likes

"android"
"Bug"
"search not working"
  • 1609 Views
  • 5 replies
  • 1 likes

I cannot find my daylist.

Is daylist available in Europe

Casual Listener

Is daylist available in Europe

miri15xx

Visitor

3225 Views

1 replies

0 likes

  • 3225 Views
  • 1 replies
  • 0 likes

Podcast episode list suddenly cut short

PlanPremiumCountryUkDeviceHuawei p30 proOperating SystemAndroid 10 Have tried the clean as per instructions, however I don't have a file called com.spotify.music to delete. Also I don't have an SD card. Uninstalled and reinstalled, restarted phone se...

Casual Listener

Plan Premium Country Uk Device Huawei p30 pro Operating System Android 10   Have tried the clean as per instructions, however I don't have a file called com.spotify.music to delete. Als...

702 Views

0 replies

0 likes

  • 702 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Andoid] Spotify won't open

PlanPremiumCountryArgentinaDeviceMotorola Moto E5 PlusOperating SystemAndroid 8.0.0 My Question or IssueHi! When trying to open the app, the Spotify logo is showed and then the app is closed without sending any message. I've tryed cleanning all the a...

Newbie

Plan Premium Country Argentina Device Motorola Moto E5 Plus Operating System Android 8.0.0   My Question or Issue Hi!   When trying to open the app, the Spotify logo is showed a...

Maria

Moderator

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

cant play a certain podcast on my phone

There is one podcast that will not play from my phone. Other podcast work fine, but "The Connect with Johnny Mitchell" wont play. When i hit the play button, it turns into the pause button for a split second then goes back to the play button. The pod...

Visitor

There is one podcast that will not play from my phone. Other podcast work fine, but "The Connect with Johnny Mitchell" wont play. When i hit the play button, it turns into the pause button for a spli...

Amay

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sony tv lags on the end of the song

When play spotify on sony tv every song lag around 10 sec before end. App si running ok, everithing is ok. When play some playlist, every track pause/lag for a second before end.PlanPremiumCountrySlovakiaDevice sony XR65A83JAEP(iPhone 8, Samsung Gala...

Regular

When play spotify on sony tv every song lag around 10 sec before end. App si running ok, everithing is ok. When play some playlist, every track pause/lag for a second before end. Plan Premium Coun...

SKMATO

Regular

1493 Views

2 replies

0 likes

  • 1493 Views
  • 2 replies
  • 0 likes