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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842291 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842291 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14087 Views
  • 1 replies
  • 0 likes
  • 14087 Views
  • 1 replies
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Solved!!Superuser Contribution Stop Displaying New Podcast Episodes on mobile

My Question or IssueSo my question is, how can I stop "New Podcast Episodes" from showing up on my home screen when I open up Spotify on my mobile device?I used to follow certain podcasts, but I got over them and no longer follow them, but Spotify in...

  • Casual Listener
  • My Question or Issue So my question is, how can I stop "New Podcast Episodes" from showing up on my home screen when I open up Spotify on my mobile device? I used to follow certain podcasts, but I ...
  • Novy
  • Moderator
  • 3190 Views
  • 4 replies
  • 5 likes
  • Mobile
    Podcasts
  • 3190 Views
  • 4 replies
  • 5 likes

Superuser Contribution My tracks can't be played. I can't see artist or album pages.

PlanFree/PremiumCountry DeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or IssueHello.When I click on a track, the track bar shows up but the track can't be played. Also, my Liked Songs or any artist or album page can't be displayed; the ...

  • Casual Listener
  • Plan Free/Premium Country   Device Moto E4 Plus Operating System Android 7.1.1   My Question or Issue Hello. When I click on a track, the track bar shows up but the track can't b...
  • Jeremy
  • Moderator
  • 357 Views
  • 3 replies
  • 0 likes
  • Android
    Android 7.1
    i can't listen to music
    internal storage
    sd card
    Something went wrong
    tracks can't be played
  • 357 Views
  • 3 replies
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Solved!!Superuser Contribution Playlists: Missing Features in mobile app

PlanPremiumCountyGermanyDeviceXiaomi Redmi Note 7Operating SystemAndroid 10 1. Reordering It is not possible to reorder the Playlists themselves. This feature is already very finnicky to use on Desktop, but it exists. On Android it is missing complet...

  • Casual Listener
  • Plan Premium County Germany Device Xiaomi Redmi Note 7 Operating System Android 10   1. Reordering   It is not possible to reorder the Playlists themselves. This feature is al...
  • Jeremy
  • Moderator
  • 592 Views
  • 5 replies
  • 0 likes
  • 592 Views
  • 5 replies
  • 0 likes

Superuser Contribution Ads getting ridiculous, nonstop ads

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter pressing the button for '30 minutes of ad free listening' and making sure the video is ...

  • Newbie
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Mihail
  • Spotify Legend
  • 743 Views
  • 1 replies
  • 0 likes
  • 743 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is this a bug?

PlanFreeCountryMexicoDeviceMoto G6Operating SystemAndroid 9Spotify Version8.6.20.1063 My Question or IssueSince April 14th 2021 I have been facing this bug on the Android app's homepage, that day there was an update for the app and since then I have ...

  • Visitor
  • Plan Free Country Mexico Device Moto G6 Operating System Android 9 Spotify Version 8.6.20.1063   My Question or Issue Since April 14th 2021 I have been facing this bug on the Android...
  • Mihail
  • Spotify Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone not updating currently playing when connected to Google Nest

Latest version of Spotify Android app. Google Pixel 3XL. Google Nest. My phone is no longer showing what is currently being played on Google Nest. I used to be able to play music on the Nest and then quickly look at my phone if I wanted to know the s...

  • Casual Listener
  • Latest version of Spotify Android app. Google Pixel 3XL. Google Nest.   My phone is no longer showing what is currently being played on Google Nest. I used to be able to play music on the Nest...
  • Jeremy
  • Moderator
  • 750 Views
  • 7 replies
  • 14 likes
  • 750 Views
  • 7 replies
  • 14 likes

Superuser Contribution Why is the updated mobile UI so slow?

I am a premium customer using Spotify app on Samsung J8 running Android 10. I do not know why it is so difficult to contact support but I have been unable to find a solution to my problem so I am posting here. I have never been a big fan of the mobil...

  • Newbie
  • I am a premium customer using Spotify app on Samsung J8 running Android 10.  I do not know why it is so difficult to contact support but I have been unable to find a solution to my problem so I ...
  • CarlosE
  • Moderator
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback speeed

Issue : Playback speed button in any of the podcasts is removed or not showing in my phone. I reinstalled but nothing changed.Country : IndiaAndroid version 9 Samsung Galaxy J7 Nxt 

Screenshot_20210422-195249_Spotify.jpg
  • Visitor
  • Issue : Playback speed button in any of the podcasts is removed or not showing in my phone. I reinstalled but nothing changed. Country : India Android version 9 Samsung Galaxy J7 Nxt   &nbs...
  • Eni
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ugly navbar from a recent update

PlanPremium CountryIndia DeviceLG G8X Operating SystemAndroid 10 My Question or IssuePreviously my navigation bar of my phone was translucent and hides whenever I'm lyric mode. But in on the day of February 13 or 14th an update came which it suddenly...

  • Regular
  •   Plan Premium   Country India   Device LG G8X   Operating System Android 10   My Question or Issue Previously my navigation bar of my phone was translucent and...
  • CarlosE
  • Moderator
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Main window is cropped

Plan: PremiumCountry: FranceDevice: Chromebook (HP Pro c640)Operating System: Chrome OS 89 (~Android) My Question or IssueThe main window of the app is cropped so I cannot access the lower part of it.- when in large view (tablet mode), the left panel...

Screenshot 2021-04-14 15.02.47.png adjerbetian_2-1618405606228.png adjerbetian_3-1618405711584.png
  • Regular
  • Plan: Premium Country: France Device: Chromebook (HP Pro c640) Operating System: Chrome OS  89 (~Android)   My Question or Issue The main window of the app is cropped so I ...
  • adjerbetian
  • Regular
  • 346 Views
  • 10 replies
  • 0 likes
  • 346 Views
  • 10 replies
  • 0 likes

Superuser Contribution why doesn't my Spotify play other suggestions after i search for a song and play it

PlanPremiumCountryNigeriaDevice(LG g6)Operating System( Android 9 .) My Question or IssueWhen i search for a song and play it, after that play my app suggests other songs for me and continues to play but other times it does not. How do i make it alwa...

  • Visitor
  • Plan Premium Country Nigeria Device (LG g6) Operating System ( Android 9 .)   My Question or Issue When i search for a song and play it, after that play my app suggests other songs for...
  • Jeremy
  • Moderator
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify "breaks" on Redmi 9 When connecting to PC

PlanPremiumCountryGreeceDeviceXiaomi Redmi 9Operating SystemMIUI 12.0.2 My Question or IssueI just bought this phone, it's brand new and spotify has this issue:Every time I connect to PC while listening on Android, it connects, but spotify on android...

  • Casual Listener
  •   Plan Premium Country Greece Device Xiaomi Redmi 9 Operating System MIUI 12.0.2   My Question or Issue I just bought this phone, it's brand new and spotify has this issue: Ever...
  • Mihail
  • Spotify Legend
  • 265 Views
  • 3 replies
  • 1 likes
  • 265 Views
  • 3 replies
  • 1 likes

Superuser Contribution Liked Songs Tab Removed From Artist Page

Plan: Premium Country: UK Operating System: Android A while back, my version of Spotify started including a 'Liked Songs' page at the top of every artist page, as per the screenshot I've attached. It's something I've used daily since it was implement...

  • Casual Listener
  • Plan: Premium Country: UK  Operating System: Android   A while back, my version of Spotify started including a 'Liked Songs' page at the top of every artist page, as per the screens...
  • Jeremy
  • Moderator
  • 956 Views
  • 10 replies
  • 6 likes
  • 956 Views
  • 10 replies
  • 6 likes

Old version support

Hi, i founded my very old Samsung Galaxy S Plus i9001 and i had na idea.I want to make it like an mp3, so i installed a version that is compatible with this 8yo phone (v 1.2.5.3).All works fine but now i saw that i can’t move my download folder to mi...

  • Visitor
  • Hi, i founded my very old Samsung Galaxy S Plus i9001 and i had na idea. I want to make it like an mp3, so i installed a version that is compatible with this 8yo phone (v 1.2.5.3). All works fine b...
  • MateusAuri
  • Regular
  • 411 Views
  • 2 replies
  • 1 likes
  • 411 Views
  • 2 replies
  • 1 likes

[Android][Developer] Bring Back the Lyrics

I just signed up for Spotify two months ago. At 40 years old, I finally chose, subscribed, and paid for a streaming service on my Android. What a blissful two months it was...As I played my songs, I could follow along with the lyrics. You have always...

  • Visitor
  • I just signed up for Spotify two months ago. At 40 years old, I finally chose, subscribed, and paid for a streaming service on my Android. What a blissful two months it was...As I played my songs, I ...
  • 115 Views
  • 0 replies
  • 0 likes
  • Android
    Developer
  • 115 Views
  • 0 replies
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UPDATED: Phone not updating currently playing when using Connect w/ chromecast or HEOS

UPDATE: After reading some other threads I logged out of my desktop and on my old phone AND logged out and deleted the app from my current phone. Reinstalled and it seems to be working. Fingers crossed. PlanPremiumCountryUSADevicePixel 3Operating Sys...

  • Newbie
  • UPDATE: After reading some other threads I logged out of my desktop and on my old phone AND logged out and deleted the app from my current phone. Reinstalled and it seems to be working. Fingers cross...
  • TreyAnastasio
  • Spotify Star
  • 200 Views
  • 1 replies
  • 2 likes
  • 200 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local Files on Android Device

PlanPremium My Question or Issues.I have local Files on my desktop which I want to play on my mobile... When I tried to look up how to achieve that all I got was to enable the "local audio files" settings on my phone... However I cant find those sett...

  • Visitor
  • Plan Premium   My Question or Issues. I have local Files on my desktop which I want to play on my mobile... When I tried to look up how to achieve that all I got was to enable the "local aud...
  • Mihail
  • Spotify Legend
  • 706 Views
  • 5 replies
  • 0 likes
  • 706 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Connect stops working on Pioneer wireless speaker

PlanPremiumDeviceGalaxy S10eOperating SystemAndroid 10 My Question or IssueI've been using Spotify with my home audio devices for years. I have a Pioneer amplituner (Pioneer SX-N30AE) and two wireless speakers (Pioneer MRX-3). Everything was working ...

  • Music Fan
  • Plan Premium Device Galaxy S10e Operating System Android 10   My Question or Issue I've been using Spotify with my home audio devices for years. I have a Pioneer amplituner (Pioneer SX...
  • Ver
  • Spotify Legend
  • 3661 Views
  • 27 replies
  • 1 likes
  • Pioneer
    Spotify
    spotify connect
  • 3661 Views
  • 27 replies
  • 1 likes

Superuser Contribution Negative collors song covers

PlanPremiumCountryPortugalDeviceRedmi note 7Operating SystemAndroid 10 My Question or IssueSome covers look like negatives. Only the ones with darker collors become negative but not all the covers with dark collors become negative. WiBTY6

negative.jpg
  • Visitor
  • Plan Premium Country Portugal Device Redmi note 7 Operating System Android 10   My Question or Issue Some covers look like negatives. Only the ones with darker collors become negative ...
  • Novy
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes