Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117999 Views

27 replies

4 likes

  • 117999 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237484 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237484 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598217 Views

79 replies

3 likes

  • 598217 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490804 Views

581 replies

42 likes

Account
Free
  • 490804 Views
  • 581 replies
  • 42 likes

spotify not working on my wifi!

hiya, ty for your time - very tech-literate person, and help is my last resortspotify does not connect on my home wifi (or my uni wifi) therefore stuck on loading screen if I don't connect to mobile data firstother apps dotried clean uninstallusing a...

Newbie

hiya, ty for your time - very tech-literate person, and help is my last resort spotify does not connect on my home wifi (or my uni wifi) therefore stuck on loading screen if I don't connect to mob...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution New car mode UI sucks

This is obviously in the wrong category but I didn't see where else to post it. The new car mode UI is bad. Looks great, like a desktop UI should, but is about as far away from driver friendly as you can get. The old one was was simple, the new one h...

Regular

This is obviously in the wrong category but I didn't see where else to post it.    The new car mode UI is bad. Looks great, like a desktop UI should, but is about as far away from driver ...

marciocajahiba

Regular

2010 Views

2 replies

0 likes

Other
  • 2010 Views
  • 2 replies
  • 0 likes

Superuser Contribution Car Mode Won't Turn On/Off

When I opened Spotify a few hours ago on my phone, it was locked in car mode. I was only able to get the minimalist look without having the previous interface. When I tried to turn off car mode in the settings, it wouldn't turn off. I have tried disa...

Regular

When I opened Spotify a few hours ago on my phone, it was locked in car mode. I was only able to get the minimalist look without having the previous interface. When I tried to turn off car mode in th...

Thatbananadoh

Newbie

5565 Views

5 replies

0 likes

  • 5565 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't log in on my new phone

PlanFree/PremiumCountry Device Oppo(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device Oppo (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &n...

Ivelina

Moderator

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Web Preview No Longer Showing When Shared

PlanPremiumCountryUSA DeviceSamsung Galaxy 23Operating SystemAndroid version 13 My Question or IssueWith the recent change to the URL length when sharing songs via text, the web preview no longer shows. Previously, the web preview would show album or...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy 23 Operating System Android version 13   My Question or Issue With the recent change to the URL length when sharing songs via tex...

halistine

Newbie

1219 Views

6 replies

0 likes

  • 1219 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Car mode turns itself back on.

PlanPremiumCountryUSDeviceSamsung galaxy s20 ultra 5gOperating SystemAndroid 11 My Question or IssueI hate car mode with a burning passion. I turn it off in settings. If I close the app and reopen it's back on. Please make it stop. I have done a clea...

Regular

  Plan Premium Country US Device Samsung galaxy s20 ultra 5g Operating System Android 11   My Question or Issue I hate car mode with a burning passion. I turn it off in settings....

moreece

Newbie

1025 Views

2 replies

1 likes

car mode
  • 1025 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution can't login anymore

PlanFreeCountryFranceDeviceSamsung Galaxy S21 Ultra AND Windows 10ProOperating SystemWindows 10Pro My Question or Issuehello, I am no able to connect anymore for 3 days now. This is happening simultaneously on my phone and windows.I tried connection ...

Casual Listener

Plan Free Country France Device Samsung Galaxy S21 Ultra AND Windows 10Pro Operating System Windows 10Pro   My Question or Issue hello, I am no able to connect anymore for 3 days now. ...

Not applicable

1639 Views

6 replies

0 likes

  • 1639 Views
  • 6 replies
  • 0 likes

Superuser Contribution Private session bixby

Ok, so i let kids in my art class play songs from spotify, but i cant remember to turn on private session every time (well, i need to prepare my classes, so it's not a priority). So my recommendations are insane like kids on steroides with dépression...

Visitor

Ok, so i let kids in my art class play songs from spotify, but i cant remember to turn on private session every time (well, i need to prepare my classes, so it's not a priority). So my recommendation...

Maria

Moderator

985 Views

1 replies

0 likes

  • 985 Views
  • 1 replies
  • 0 likes

Superuser Contribution High volume burst on start of playback

PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 13Spotify Version 8.9.8.545Headphones WH-XB910N both LDAC and AAC Firmware 1.2.2My Question or IssueIssue 1: The spotify app is closed. Open the app. Begin playback of anything. At the start ...

Casual Listener

Plan Premium Country USA Device Pixel 4a Operating System Android 13 Spotify Version 8.9.8.545 Headphones WH-XB910N both LDAC and AAC Firmware 1.2.2 My Question or Issue Issue 1: The spoti...

Maria

Moderator

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why cant I see any songs I listened to outside of downloaded playlists?

I was listening to songs from the "song radio" option and adding loads to my main playlist, during a car ride and using mobile data. 2ish days later all the songs I added dissappeared and none of them are in my listening history. I remember adding al...

Visitor

I was listening to songs from the "song radio" option and adding loads to my main playlist, during a car ride and using mobile data. 2ish days later all the songs I added dissappeared and none of the...

Joan

Moderator

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs greyed out although they are downloaded?

Hey, I have a couple of songs in my playlist that although they are downloaded (and are played normally if I press on them), they appear as unavailable (or grey) and they dont play in sequence with other songs, they are skipped, is this a bug? How ca...

Casual Listener

Hey, I have a couple of songs in my playlist that although they are downloaded (and are played normally if I press on them), they appear as unavailable (or grey) and they dont play in sequence with o...

gristleniche

Casual Listener

20979 Views

17 replies

1 likes

  • 20979 Views
  • 17 replies
  • 1 likes

Re: Ongoing performance issues on iOS devices

so ive posted on here before. and i have updated and everything but the app still isnt working on my galaxy s9. i would like to know if its the phone or the app itself. cus it was working 2 updates ago. now its not. it takes a long time to load into ...

Newbie

so ive posted on here before. and i have updated and everything but the app still isnt working on my galaxy s9. i would like to know if its the phone or the app itself.  cus it was working 2 upd...

688 Views

0 replies

2 likes

  • 688 Views
  • 0 replies
  • 2 likes

Spotify not connecting to internet

PlanPremiumCountryUK DeviceMotorola G30 and a generic dell laptop (I don't know the model)Operating SystemWindows 10 and Android 12 My internet works for everything else such as youtube or discord, but on spotify when I try to do anything that requir...

Casual Listener

  Plan Premium Country UK   Device Motorola G30 and a generic dell laptop (I don't know the model) Operating System Windows 10 and Android 12   My internet works for everyth...

Rayyani

Casual Listener

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes

check number of times I have listened to a song

Want to be able to see number of plays on individual songs.

Visitor

Want to be able to see number of plays on individual songs.

Amay

Spotify Star

4159 Views

1 replies

0 likes

  • 4159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why I can't add a song multiple times in my Playlist now?

In past,I made playlist by using a song multiple times.When I was add that song there was an option that is"Add anyway".But now There's no option like this and I can't add a song multiple times in one playlist of mine.

Visitor

In past,I made playlist by using a song multiple times.When I was add that song there was an option that is"Add anyway".But now There's no option like this and I can't add a song multiple times in on...

Eni

Moderator

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify plays the wrong version of a song (Échame La Culpa)

PlanPremiumCountryFinland DeviceOnePlus 6T and PCOperating SystemAndroid and Windows 10 My Question or IssueRecently when I try to play the song "Échame La Culpa" by Luis Fonsi and Demi Lovato from the album "VIDA", the song that starts playing inste...

Visitor

Plan Premium Country Finland   Device OnePlus 6T and PC Operating System Android and Windows 10   My Question or Issue Recently when I try to play the song "Échame La Culpa" by L...

Joan

Moderator

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify controls in Google Maps frozen

PlanPremiumCountryThe Netherlands DeviceOppo Find X3 ProOperating SystemAndroid 13 App version 8.8.96.364 Since about 3 months, the Spotify controls in Google Maps navigation sometimes freeze. They seem to be stuck on the last song or podcast it reme...

Gig Goer

    Plan Premium Country The Netherlands  Device Oppo Find X3 Pro Operating System Android 13   App version 8.8.96.364   Since about 3 months, the Spotify contro...

MihailY

Moderator

3704 Views

19 replies

0 likes

  • 3704 Views
  • 19 replies
  • 0 likes

Hi dear I have problem with price and payment

Hi dear have a nice day I'm from Iran and mony at iran is so so so low and I don't like lison the music without pay the money and the price is so expensive to me , we can't pay it because we are block , please give me way to go a right way Thank you

Visitor

Hi dear have a nice day I'm from Iran and mony at iran is so so so low and I don't like lison the music without pay the money and the price is so expensive to me , we can't pay it because we are bl...

kaworu_bloodpaw

Roadie

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution BitPerfect Audio

Hello... I'd like to know when Spotify will incorporate Android's new Audio system into their backend... Since now Android delivers files without resampling them to 48kHz... But the implementation in apps are left for the app developers so I'd like t...

Newbie

Hello... I'd like to know when Spotify will incorporate Android's new Audio system into their backend... Since now Android delivers files without resampling them to 48kHz... But the implementation in...

Yordan

Moderator

1151 Views

1 replies

0 likes

  • 1151 Views
  • 1 replies
  • 0 likes