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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

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Why is spotify playing music when the app isnt running, on another device

I got 2 phones, both samsung. Right now spotify is closed on both, but still plays on one of them. The phone spotify is playing on says that its playing from my other phone.This is very anoying, because I dont want to listen to spotify at all some ti...

Visitor

I got 2 phones, both samsung. Right now spotify is closed on both, but still plays on one of them. The phone spotify is playing on says that its playing from my other phone. This is very anoying, ...

Amay

Spotify Star

849 Views

1 replies

0 likes

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Spotify can't play this right now.

If you have the file on your computer you can import it.

Visitor

If you have the file on your computer you can import it.

Amay

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
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  • 0 likes

Superuser Contribution App randomly switching to devices not linked to the account or even in the same location.

PlanPremiumCountryUSA DeviceOnePlus 9 ProOperating SystemAndroid My Question or IssueToday my app started to play music I do not normally listen to and started streaming to a device not linked to my account or is even in this location. I logged out o...

Newbie

Plan Premium Country USA   Device OnePlus 9 Pro Operating System Android    My Question or Issue Today my app started to play music I do not normally listen to and star...

Alex

Spotify Legend

370 Views

1 replies

0 likes

  • 370 Views
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Superuser Contribution Disable Video in Search Tab

How do I disable this unnecessary garbage? Waste of data, waste of space, waste of CPU!

Visitor

How do I disable this unnecessary garbage?   Waste of data, waste of space, waste of CPU!

Huskers12321

Casual Listener

1796 Views

4 replies

9 likes

  • 1796 Views
  • 4 replies
  • 9 likes

Superuser Contribution Not interested option is missing in android app

Found this when googling: https://community.spotify.com/t5/Implemented-Ideas/Discover-Please-add-a-quot-Not-Interested-quot-Button/idi-p/5275001But the option is missing for me on Android. I checked for updates but I'm already up to date.

Visitor

Found this when googling: https://community.spotify.com/t5/Implemented-Ideas/Discover-Please-add-a-quot-Not-Interested-quot-Button/idi-p/5275001 But the option is missing for me on Android. I checke...

Vasil

Moderator

529 Views

1 replies

2 likes

  • 529 Views
  • 1 replies
  • 2 likes

Superuser Contribution Podcasts aren't accessible

I recently downloaded spotify, and when I search for podcasts, nothing shows up. When I click a link to a podcast, the home page of spotify shows up

Visitor

I recently downloaded spotify, and when I search for podcasts, nothing shows up. When I click a link to a podcast, the home page of spotify shows up

Eni

Moderator

382 Views

1 replies

0 likes

  • 382 Views
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  • 0 likes

Superuser Contribution Android app keeps going into shuffle mode even after turning off

I'm using the Amdroid app And it keeps turning shuffle mode on, even when I turn it off. I have to keep repeatedly turning it off. Super annoying! Looked for a setting, but can't find! HELP!

Visitor

I'm using the Amdroid app And it keeps turning shuffle mode on, even when I turn it off. I have to keep repeatedly turning it off. Super annoying! Looked for a setting, but can't find! HELP!

Eni

Moderator

891 Views

1 replies

0 likes

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Solved!! I can't change my plan - Screen goes white

Attempting to update my membership through the app, If I select premium double (the option that allows two accounts for $12.99) It just goes to a white screen and spins. This is on a pixel 6 pro running Android 12My account was previously a double, t...

Casual Listener

Attempting to update my membership through the app, If I select premium double (the option that allows two accounts for $12.99) It just goes to a white screen and spins. This is on a pixel 6 pro ...

Amay

Spotify Star

2025 Views

5 replies

0 likes

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I have a new phone and can't transfer library from old phone

My old phone is broken I pay for Premium so should have my library on the new phone

Casual Listener

My old phone is broken I pay for Premium so should have my library on the new phone

Amay

Spotify Star

243 Views

1 replies

0 likes

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Superuser Contribution When i play a playlist the songs in my queue will randomly change

Song in the queue will randomly change and i will have to go to the playlist and hit play on the last song that played before the queue change

Visitor

Song in the queue will randomly change and i will have to go to the playlist and hit play on the last song that played before the queue change

Joan

Moderator

308 Views

1 replies

0 likes

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Superuser Contribution How to disable Spotify to start playing upon another app's notification?

When I'm watching a video on some other platform, and then notification (with sound) comes from a different app, Spotify starts playing song on it's own. I don't want to disable the notifications from other apps and by no means this should trigger Sp...

Newbie

When I'm watching a video on some other platform, and then notification (with sound) comes from a different app, Spotify starts playing song on it's own. I don't want to disable the notifications fro...

Lyubka

Moderator

321 Views

1 replies

0 likes

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Superuser Contribution I want to save my music to my sd card

sorry but please be patient with me I am new to Spotify I have tried to download music to my SD card on my android phone in settings I have it set to sd card but when I go to the sd card in my file manager there is no music on it thanks

Visitor

sorry but please be patient with me I am new to Spotify I have tried to download music to my SD card on my android phone in settings I have it set to sd card but when I go to the sd card in my file m...

audngnbamzhd2673833

Casual Listener

1941 Views

2 replies

0 likes

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Superuser Contribution tracks not playing in order

Even though shuffle play is off, Spotify will not play the songs in most playlists in order. It will play the first 3 or 4 in order, then start skipping songs. I am listening on an Echo dot, controlling it through the app on my android phone. Another...

Regular

Even though shuffle play is off, Spotify will not play the songs in most playlists in order. It will play the first 3 or 4 in order, then start skipping songs. I am listening on an Echo dot, controll...

Lyubka

Moderator

223 Views

1 replies

0 likes

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Solved!!Superuser Contribution New lockscreen player has microscopic buttons

PlanPremiumCountrySwedenDeviceAsus Zenfone 9Operating SystemAndroid 13 My Question or IssueThe "mini player" on the lockscreen has buttons that are around 3-4mm in diameter...They are hopeless to see or push at a armlenth distance.

Casual Listener

  Plan Premium Country Sweden Device Asus Zenfone 9 Operating System Android 13   My Question or Issue The "mini player" on the lockscreen has buttons that are around 3-4mm in ...

MihailY

Moderator

460 Views

5 replies

0 likes

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Superuser Contribution I'm not getting the pause button or play next button images.it comes like n

I'm using Spotify since last 6 month i use to update whenever it's available for. After my second update the graphs are not shown like pause button or play next button, it shows like (no graph)

Visitor

I'm using Spotify since last 6 month i use to update whenever it's available for. After my second update the graphs are not shown like pause button or play next button, it shows like (no graph)

Eni

Moderator

333 Views

1 replies

0 likes

  • 333 Views
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Superuser Contribution Pop up when song added to playlist missing?

Lately i have been having an issue with my spotif app.There used to be a pop up when you add a sont to a playlist that says "Song has been added" and i am not sure right now but i think that pop-up even had an "undo" button. That particular pop up is...

Casual Listener

Lately i have been having an issue with my spotif app. There used to be a pop up when you add a sont to a playlist that says "Song has been added" and i am not sure right now but i think that pop-up...

Kiril

Moderator

1760 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes