Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
New Spotify sharing links (https://spotify.link/) do not open in the Android app. Clicking on the link in messenger (say, Whatsapp) opens the app, the app blinks then, the start page opens, but not the song from the link, in the play bar is still the...
New Spotify sharing links (https://spotify.link/) do not open in the Android app. Clicking on the link in messenger (say, Whatsapp) opens the app, the app blinks then, the start page opens, but not t...
Community Legend
1160 Views
3 replies
2 likes
Music Fan
1653 Views
1 replies
0 likes
I reset my android phone and my computer then gave them away and now when I try to download playlists on my new computer, I get a device download limit when the only device I have is a new phone. I've tried logging out of all devices but that doesn't...
I reset my android phone and my computer then gave them away and now when I try to download playlists on my new computer, I get a device download limit when the only device I have is a new phone. I'v...
Music Fan
470 Views
2 replies
0 likes
When I go to play my playlist and turn off my phone, the app closes itself after a few minutes. I've tried doing multiple troubleshoot steps. Everything is up to date and battery saver is not turned on. I have tried logging out and logging in again b...
When I go to play my playlist and turn off my phone, the app closes itself after a few minutes. I've tried doing multiple troubleshoot steps. Everything is up to date and battery saver is not turned ...
Moderator
2388 Views
5 replies
0 likes
Do recommend/suggested songs that appear at the bottom of a playlist affect your taste profile, if the playlist itself is excluded from your taste profile?I have a instrumental playlist for work/focusing that I have excluded, and want to add more son...
Do recommend/suggested songs that appear at the bottom of a playlist affect your taste profile, if the playlist itself is excluded from your taste profile? I have a instrumental playlist for work/...
Spotify Legend
364 Views
1 replies
0 likes
I can't download a single track from an album without getting the whole thing
I can't download a single track from an album without getting the whole thing
Moderator
3741 Views
2 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Moderator
755 Views
1 replies
0 likes
Its like the Playback issue from summer 2022. It plays A few Songs successfully and the the App closes completly and I have to start it again. It happens faster if I my Phone is not used.
Its like the Playback issue from summer 2022. It plays A few Songs successfully and the the App closes completly and I have to start it again. It happens faster if I my Phone is not used.
Roadie
327 Views
1 replies
1 likes
I just got a spotify premium on my account and went on to download a playlist (140 songs) and the app will only download 1 and have a ! next to the other songs in the playlist
I just got a spotify premium on my account and went on to download a playlist (140 songs) and the app will only download 1 and have a ! next to the other songs in the playlist
Casual Listener
466 Views
2 replies
0 likes
HiI don't want to see on my phone what my daughter listen to when she uses spotify on her device.RegardsMariusz
Hi I don't want to see on my phone what my daughter listen to when she uses spotify on her device. Regards Mariusz
Moderator
227 Views
1 replies
0 likes
Can no longer see enhance button
Can no longer see enhance button
Moderator
336 Views
2 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryNew ZealandDeviceHuawei nova 2 liteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAft...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. PlanPremium Country New Zealand Device Huawei nova 2 lite Operating Syste...
Spotify Legend
954 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceAndroid A20e My Question or IssueMy music always stops when i want to listen to someting (a song/podcast). It has been like this for more than weeks now and It's pretty annoying. I already search on Google, but didn't f...
Plan Premium Country Germany Device Android A20e My Question or Issue My music always stops when i want to listen to someting (a song/podcast). It has been like this for more t...
Moderator
415 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceGoogle Pixel 6XL Operating SystemAndroid 13 My Question or IssueForce stop is no longer working for my Spotify app. It works for every other app that it is meant to work for but Spotify just won't turn off. Background data ...
Plan Premium Country USA Device Google Pixel 6XL Operating System Android 13 My Question or Issue Force stop is no longer working for my Spotify app. It works for every other...
Casual Listener
7811 Views
27 replies
2 likes
PlanPremiumCountryTurkeyDeviceXiaomi mi maxOperating SystemAndroid 12 My Question or IssueHi allI connect my phone in car with the Bluetooth device with send the music to my car radio. When I push on "next" button if the Bluetooth device to pass the ...
Plan Premium Country Turkey Device Xiaomi mi max Operating System Android 12 My Question or Issue Hi all I connect my phone in car with the Bluetooth device with send the music to m...
Moderator
3081 Views
7 replies
0 likes
PlanFreeCountryUSADeviceSamsung GalaxyOperating SystemAndroid My Question or IssueWhen I first downloaded the Spotify App I was able to swipe down while in a playlist and use the Sort feature. Now I no longer can. Where lies the issue??
Plan Free Country USA Device Samsung Galaxy Operating System Android My Question or Issue When I first downloaded the Spotify App I was able to swipe down while in a playlist and use...
Community Legend
1781 Views
1 replies
1 likes
I turn on the equalizer and when the next song starts i have to turn it on again
I turn on the equalizer and when the next song starts i have to turn it on again
Spotify Legend
344 Views
1 replies
0 likes
I was going to pre-save fall out boy new album then I go to the countdown page and there's no clip
I was going to pre-save fall out boy new album then I go to the countdown page and there's no clip 😞
Moderator
441 Views
1 replies
0 likes
I got 2 phones, both samsung. Right now spotify is closed on both, but still plays on one of them. The phone spotify is playing on says that its playing from my other phone.This is very anoying, because I dont want to listen to spotify at all some ti...
I got 2 phones, both samsung. Right now spotify is closed on both, but still plays on one of them. The phone spotify is playing on says that its playing from my other phone. This is very anoying, ...
Spotify Star
896 Views
1 replies
0 likes
If you have the file on your computer you can import it.
If you have the file on your computer you can import it.
Spotify Star
367 Views
1 replies
0 likes
