Sangean wont connect

[Dunkfan111]

My Sangean Radio appears in the list of devices which can be used in the app, but it doesn't connect. Up until recently this worked fine for years...

[Joan]

Hi there @Dunkfan111,

Thanks for reaching out. Could you please provide us the following:

• The exact makes, models and OS/Firmware versions of all your affected devices
• The exact Spotify Versions you use.
• When did this start happening?
• Is this on all devices or only on specific one(s)?
• Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.