Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
395875 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryBelgiumDeviceone plus 9Operating Systemandroid 12 My Question or IssueWhenever I connect my mobile with the bose sport earbuds, the app crashes and I can no longer open it. I've done a clean install several times. looked for an upda...
Plan Premium Country Belgium Device one plus 9 Operating System android 12 My Question or Issue Whenever I connect my mobile with the bose sport earbuds, the app crashes and I can no...
Regular
3820 Views
21 replies
1 likes
Why is it I broke my old phone and when I try to put my Spotify on my phone it made me pay again for the month and I was just installing back my music
Why is it I broke my old phone and when I try to put my Spotify on my phone it made me pay again for the month and I was just installing back my music
Not applicable
719 Views
2 replies
0 likes
PlanPremiumCountryNorway DeviceFairphone 3 with music stored on an SD-cardOperating SystemLatest stable version of e/os for my phone 1.16-s-20231017342507-stable-FP3I haven't seen anyone on the e/os forums with similar problems. My Question or IssueW...
Plan Premium Country Norway Device Fairphone 3 with music stored on an SD-card Operating System Latest stable version of e/os for my phone 1.16-s-20231017342507-stable-FP3 I have...
Casual Listener
667 Views
4 replies
0 likes
PlanPremiumCountryFranceVersion8.8.88.397DeviceAndroid Pixel 4aOperating SystemAndroid 13 My Question or IssueFor a few weeks now I had trouble scrolling Podcast episode list page. This morning I investigated a little bit more and realized that there...
Plan Premium Country France Version 8.8.88.397 Device Android Pixel 4a Operating System Android 13 My Question or Issue For a few weeks now I had trouble scrolling Podcast episode ...
516 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceHuawei P30 proOperating SystemAndroid version 10 My IssueSpotify has been giving issues in many areas for me lately. It started with not being able to connect to any kind of speaker such as a Sonos, Google home mini, Goo...
Plan Premium Country Canada Device Huawei P30 pro Operating System Android version 10 My Issue Spotify has been giving issues in many areas for me lately. It started with not being a...
Visitor
1613 Views
3 replies
2 likes
When at home, I use Spotify Via Amazon Alexa most times, but I have recently connected a very nice speaker system to my Panasonic TV which has great sound, so I have started using Spotify via the TV.I have Sky Q, so I access Spotify via the Apps menu...
When at home, I use Spotify Via Amazon Alexa most times, but I have recently connected a very nice speaker system to my Panasonic TV which has great sound, so I have started using Spotify via the TV....
Newbie
13990 Views
16 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung phone ---> Wired streamersOperating SystemAndroid current revisionMy Question or IssueWhen wired devices have been selected and playing, the volume may randomly reduce in level, or may briefly stop and restart. A...
Plan Premium Country Canada Device Samsung phone ---> Wired streamers Operating System Android current revision My Question or Issue When wired devices have been selected and playing, the...
Moderator
404 Views
1 replies
0 likes
Hi everyone!Exciting news for users of Spotify on Android devices: you may have noticed a new feature in your app that has been highly requested in the Community. This feature is Local files! You can now stream all audio files stored in your device u...
Hi everyone! Exciting news for users of Spotify on Android devices: you may have noticed a new feature in your app that has been highly requested in the Community. This feature is Local files! You...
Newbie
5059 Views
8 replies
5 likes
I've tried multiple times but whenever I try to open a link to buy merch both the app and my browser crash. I tried to reinstall both of them but it still doesnt work, I even tried to use a different browser.
I've tried multiple times but whenever I try to open a link to buy merch both the app and my browser crash. I tried to reinstall both of them but it still doesnt work, I even tried to use a different...
Moderator
573 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S23 UltraOperating SystemPhone: Android 14Watch: Wear OS 4 My Question or IssueHi. I have Spotify installed on both my watch and my phone. When I try to initiate the playback on my phone using my watch, I...
Plan Premium Country Germany Device Samsung Galaxy S23 Ultra Operating System Phone: Android 14 Watch: Wear OS 4 My Question or Issue Hi. I have Spotify installed on both my watch a...
Regular
1270 Views
8 replies
0 likes
I've created a few playlists with certain podcasts added to each. My work takes me out of cellular range so I download the episodes for offline listening. After listening to the I wanted to delete them from their playlists but receive the error messa...
I've created a few playlists with certain podcasts added to each. My work takes me out of cellular range so I download the episodes for offline listening. After listening to the I wanted to delete th...
Moderator
10032 Views
5 replies
0 likes
planPremium CountryUkDeviceAndroid Google pixel phone, Google nest speaker Operating SystemAndroid 14 My Question or IssueI prepared a play queue before connecting to a speaker. For a Bluetooth speaker I can connect and the queue stays in place. When...
plan Premium Country Uk Device Android Google pixel phone, Google nest speaker Operating System Android 14 My Question or Issue I prepared a play queue before connectin...
Moderator
451 Views
1 replies
1 likes
PlanPremiumCountryDenmark DeviceOnePlus 8TOperating SystemAndroid 13 My Question or IssueWhen trying to play a podcast, the player will just become unresponsive. The fast forwards are grayed out, and the video section ia black.From the Android widget...
Plan Premium Country Denmark Device OnePlus 8T Operating System Android 13 My Question or Issue When trying to play a podcast, the player will just become unresponsive. The f...
Moderator
420 Views
1 replies
0 likes
PlanFree/Country SpainDevice(POCO X3)Operating System(Android) My Question or Issue For a month the application has not worked on my phone, it asks me to log in continuously. It does not recognize my password and my username, I get a message that say...
Plan Free/ Country Spain Device (POCO X3) Operating System (Android) My Question or Issue For a month the application has not worked on my phone, it asks me to log in conti...
Moderator
383 Views
1 replies
0 likes
Double tapped the first song as someone suggested but not working still.
Double tapped the first song as someone suggested but not working still.
Moderator
591 Views
1 replies
0 likes
PlanFreeCountryUSADeviceSamsung Galaxy S23 UltraOperating SystemAndroid 13 My Question or IssueI have noticed that the same playlists on my [Android] Spotify account has a different amount of songs/playlist time (usually less) than on my girlfriend's...
Plan Free Country USA Device Samsung Galaxy S23 Ultra Operating System Android 13 My Question or Issue I have noticed that the same playlists on my [Android] Spotify account has a di...
Moderator
471 Views
1 replies
0 likes
PlanPremiumCountryUnited States of AmericaDeviceS22Operating SystemAndroid My Question or IssueIn the "Add songs to playlist" menu, there is a Recently Played tab, and I have always used queueing songs, and then adding from there to add songs to a pl...
Plan Premium Country United States of America Device S22 Operating System Android My Question or Issue In the "Add songs to playlist" menu, there is a Recently Played tab, and I have...
Moderator
462 Views
1 replies
0 likes
Hello, recently noticed Spotify created a ton of small files in my download folder, creating a mess to find my actual downloads. They are named com.spotify.music_xxxx. My file browser categorize them as icons, but I can't open them to check that. Any...
Hello, recently noticed Spotify created a ton of small files in my download folder, creating a mess to find my actual downloads. They are named com.spotify.music_xxxx. My file browser c...
Gig Goer
1124 Views
5 replies
0 likes
PlanPremiumCountryUSADevice(Samsung Galaxy S10e)Operating System(Android version 11) My Question or IssueSo recently Spotify has started randomly stopping podcast episodes and when I go to try and resume it, the episode screen looks as if I never sta...
Plan Premium Country USA Device (Samsung Galaxy S10e) Operating System (Android version 11) My Question or Issue So recently Spotify has started randomly stopping podcast episodes an...
Moderator
2595 Views
4 replies
0 likes
Spotify inicia música que eu nunca ouvi e conecta com aparelho externo (denon avr-s730h) sozinho. Às vezes de madrugada quando estou dormindo. Já encerrei o aplicativo mas liga sozinho. Já atualizei o aplicativo e o problema continua. Mesmo após rein...
Spotify inicia música que eu nunca ouvi e conecta com aparelho externo (denon avr-s730h) sozinho. Às vezes de madrugada quando estou dormindo. Já encerrei o aplicativo mas liga sozinho. Já atual...
Casual Listener
17453 Views
8 replies
1 likes
