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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194408 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194408 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535586 Views

78 replies

3 likes

  • 535586 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439016 Views

565 replies

37 likes

Account
Free
  • 439016 Views
  • 565 replies
  • 37 likes

Playlist

PlanPremium Family CountryaustriaDevicehuawei p30Operating SystemAndroid My Question or Issueafter playing a song from my playlist, only songs that are NOT in my playlist will be played. i really hate that what can i do?

Casual Listener

  Plan Premium Family  Country austria Device huawei p30 Operating System Android   My Question or Issue after playing a song from my playlist, only songs that are NOT in my...

isi20

Casual Listener

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Need a guideline of what from Spotify on my android phone is also available for me on Android Auto?

PlanPremiumCountryCanadaDevicePixel 6 and Android AutoOperating SystemAndroid, Android Auto (both latest versions) My Question or IssueCan someone point me to a guideline of what from Spotify on my android phone is also available for me on Android Au...

Casual Listener

Plan Premium Country Canada Device Pixel 6 and Android Auto Operating System Android, Android Auto (both latest versions)   My Question or Issue Can someone point me to a guideline of ...

Not applicable

565 Views

1 replies

0 likes

Android
android auto
  • 565 Views
  • 1 replies
  • 0 likes

You can't listen to music on the phone app and Sonos speakers at the same time

Hi, When I listen to music on the android app, the music from the Sonos speakers is switched off. If I play the music on the Sonos speakers again, the music on the android app is switched off.I can't listen at the same time in both places and it happ...

Newbie

Hi,   When I listen to music on the android app, the music from the Sonos speakers is switched off. If I play the music on the Sonos speakers again, the music on the android app is switched of...

kaworu_bloodpaw

Roadie

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi, is there a way to make and receive calls, when using a Bluetooth speaker without disturbing the

None of the below information is required. However, the more you provide the easier it will be for us to try and Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Ques...

Vasil

Moderator

2398 Views

1 replies

0 likes

  • 2398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect background volume control

PlanPremium (Student)CountryHungaryDeviceXiaomi Redmi Note 9 ProOperating SystemAndroid 10, MIUI 12 My Question or IssueI could not find a setting for Spotify to control remote device's volume when the app is running in the background. If Spotify is ...

Regular

Plan Premium (Student) Country Hungary Device Xiaomi Redmi Note 9 Pro Operating System Android 10, MIUI 12   My Question or Issue I could not find a setting for Spotify to control remo...

zivzvu

Regular

9348 Views

14 replies

3 likes

  • 9348 Views
  • 14 replies
  • 3 likes

Superuser Contribution How to report a third party app that doen't respect ToS

Hi there,there's an Android app that IMO infringe the ToS of Spotify (it lets download tracks by non premium account); how to report it?

Newbie

Hi there, there's an Android app that IMO infringe the ToS of Spotify (it lets download tracks by non premium account); how to report it?  

Maria

Moderator

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like button not updating

PlanPremium FamilyCountryGermanyDeviceGalaxy S22 Ultra 5GOperating SystemAndroid 13, OneUI 5.1 My Question or IssueOn the mobile app in some listening situations the like songs button isn't working properly. It'll add the song to your liked songs but...

Casual Listener

Plan Premium Family Country Germany Device Galaxy S22 Ultra 5G Operating System Android 13, OneUI 5.1   My Question or Issue On the mobile app in some listening situations the like son...

Dunnerski

Casual Listener

3174 Views

12 replies

0 likes

  • 3174 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Songs won't play in playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DeviceNote 8Operating SystemAndroid 9 My Question or IssueThe songs that have already been added in playlist awhi...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device Note 8 Operating System Android 9 &...

Maria

Moderator

14654 Views

7 replies

1 likes

  • 14654 Views
  • 7 replies
  • 1 likes

Android no sound

PlanPremium DeviceMoto G10Android My Question or IssueI have no sound when playing tracks.I do have sound when selecting items such as 'Explore Genres' I've read many of the similar threads and have tried(amongst other things) all of the following:Mu...

Casual Listener

Plan Premium   Device Moto G10 Android   My Question or Issue I have no sound when playing tracks. I do have sound when selecting items such as 'Explore Genres'   I've read ...

Sdawlatly1

Casual Listener

942 Views

4 replies

3 likes

  • 942 Views
  • 4 replies
  • 3 likes

Android Radio stuck on weird screen

PlanPremiumCountryNLDeviceCar radioOperating SystemAndroid My Question or IssueUsually when I play music, I get a screen with actual visible buttons. But all of a sudden, I get a HUGE image that goes over the buttons and because of that, my Spotify i...

Music Fan

Plan Premium Country NL Device Car radio Operating System Android   My Question or Issue Usually when I play music, I get a screen with actual visible buttons. But all of a sudden, I g...

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes

Superuser Contribution Swipe to queue not working with enhanced playlists

PlanPremiumCountrySwitzerlandDeviceHuawei Mate 10 ProOperating SystemEMUI 12 (Android 11) My Question or IssueI noticed that the swipe to queue feature does not work when playing a enhanced playlist. I don't see why it would be a problem in terms of ...

Regular

Plan Premium Country Switzerland Device Huawei Mate 10 Pro Operating System EMUI 12 (Android 11)   My Question or Issue I noticed that the swipe to queue feature does not work when pla...

Susan_GP

Moderator

26052 Views

33 replies

5 likes

  • 26052 Views
  • 33 replies
  • 5 likes

Songs not playing on Samsung S23

So I woke up today and Spotify won't play any songs, it plays my podcasts fine (they are not downloaded) but no music will play, regardless of whether it is downloaded or not. When I try to play a song from a playlist the green play button turns to a...

Newbie

So I woke up today and Spotify won't play any songs, it plays my podcasts fine (they are not downloaded) but no music will play, regardless of whether it is downloaded or not.   When I try to ...

SayemR

Casual Listener

1672 Views

3 replies

0 likes

  • 1672 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs not playing on Samsung phone

PlanFamilyDeviceSamsung Galaxy A10Operating SystemAndroid 11 My Question or Issue After a recent phone update, it has become impossible to play songs through my mobile phone. Pressing on a song to play as per usual just brings up the song as normal, ...

Casual Listener

Plan Family Device Samsung Galaxy A10 Operating System Android 11   My Question or Issue   After a recent phone update, it has become impossible to play songs through my mobile pho...

Perkinsrob

Casual Listener

11264 Views

39 replies

7 likes

samsung galaxy
  • 11264 Views
  • 39 replies
  • 7 likes

Superuser Contribution Can’t Add Playlists to Spotify Kids

My kids’ MP3 players (running Android 7.0) worked great with Spotify Kids. All of sudden, when I go to the “For grown-ups” page, Spotify Kids locks up and I can’t access adding playlists. I updated to the latest version of Spotify Kids, but no change...

Casual Listener

My kids’ MP3 players (running Android 7.0) worked great with Spotify Kids. All of sudden, when I go to the “For grown-ups” page, Spotify Kids locks up and I can’t access adding playlists. I updated t...

AlejaR

Moderator

1015 Views

3 replies

0 likes

Premium for Family
  • 1015 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Don't Volume Down When Pause The Song

PlanPremiumCountryTurkeyDeviceSamsung A54Operating SystemAndroid 13 My Question or IssueI was use Spotify on iOS, music stop with volume downing but in Android, the music stop without down the volume. How can I solve this problem? (My english is not ...

Casual Listener

  Plan Premium Country Turkey Device Samsung A54 Operating System Android 13   My Question or Issue I was use Spotify on iOS, music stop with volume downing but in Android, the m...

Yordan

Moderator

1078 Views

3 replies

0 likes

  • 1078 Views
  • 3 replies
  • 0 likes

Superuser Contribution Video podcasts will not play

I have not been able to play podcasts that have a video option on my phone. I have tried a clean install. I've tried clearing data and cache. I've tried toggling the video settings on/off with restarting the app. I'm not able to play audio only versi...

Visitor

I have not been able to play podcasts that have a video option on my phone. I have tried a clean install. I've tried clearing data and cache. I've tried toggling the video settings on/off with restar...

Vasil

Moderator

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs stop playing as if buffering

Whenever I play any downloaded audio, after around usually 15-20 minutes of listening, Spotify will stop playback as if buffering, with the time still ticking up. When I pause, it jumps back to where the audio stopped and will usually play a few seco...

Visitor

Whenever I play any downloaded audio, after around usually 15-20 minutes of listening, Spotify will stop playback as if buffering, with the time still ticking up. When I pause, it jumps back to where...

Vasil

Moderator

1730 Views

1 replies

0 likes

  • 1730 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saving to SD card formatted as internal storage impossible?

hi, being a premium user Id like to use Spoitfy offline on my smartphone.Problem: with limited internal storage (Google Apps cannot be deleted) I HAD to format my SD card as internal storage.By doing so I cant use my SD card as Spotify storage. WHY?C...

Roadie

hi,   being a premium user Id like to use Spoitfy offline on my smartphone. Problem: with limited internal storage (Google Apps cannot be deleted) I HAD to format my SD card as internal s...

Susan_GP

Moderator

849 Views

3 replies

0 likes

  • 849 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pressing Pause Disables Play Button on Pixel Watch 2

Devices: Pixel 2 Watch (version 13), Pixel 6 Phone (Android 14) Steps to reproduce:Open Spotify app on Pixel watch 2Choose something to playPlay through phoneClick pause on watchNote that all music pauses and play and skip buttons become disabled. On...

Newbie

Devices: Pixel 2 Watch (version 13), Pixel 6 Phone (Android 14)   Steps to reproduce: Open Spotify app on Pixel watch 2 Choose something to play Play through phone Click pause on watch No...

Lyubka

Moderator

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes