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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376254 Views

541 replies

34 likes

Account
Free
  • 376254 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

  • 7563 Views
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  • 7 likes

Superuser Contribution Play queue disappears when casting

planPremium CountryUkDeviceAndroid Google pixel phone, Google nest speaker Operating SystemAndroid 14 My Question or IssueI prepared a play queue before connecting to a speaker. For a Bluetooth speaker I can connect and the queue stays in place. When...

Visitor

plan Premium  Country Uk Device Android Google pixel phone, Google nest speaker   Operating System Android 14   My Question or Issue I prepared a play queue before connectin...

Eni

Moderator

404 Views

1 replies

1 likes

  • 404 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcasts not playing

PlanPremiumCountryDenmark DeviceOnePlus 8TOperating SystemAndroid 13 My Question or IssueWhen trying to play a podcast, the player will just become unresponsive. The fast forwards are grayed out, and the video section ia black.From the Android widget...

Visitor

Plan Premium Country Denmark   Device OnePlus 8T Operating System Android 13   My Question or Issue When trying to play a podcast, the player will just become unresponsive. The f...

Lyubka

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Movile app has not worked

PlanFree/Country SpainDevice(POCO X3)Operating System(Android) My Question or Issue For a month the application has not worked on my phone, it asks me to log in continuously. It does not recognize my password and my username, I get a message that say...

Newbie

Plan Free/ Country  Spain Device (POCO X3) Operating System (Android)   My Question or Issue For a month the application has not worked on my phone, it asks me to log in conti...

Lyubka

Moderator

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution ANDROID V. IOS Playlist

PlanFreeCountryUSADeviceSamsung Galaxy S23 UltraOperating SystemAndroid 13 My Question or IssueI have noticed that the same playlists on my [Android] Spotify account has a different amount of songs/playlist time (usually less) than on my girlfriend's...

Newbie

Plan Free Country USA Device Samsung Galaxy S23 Ultra Operating System Android 13   My Question or Issue I have noticed that the same playlists on my [Android] Spotify account has a di...

MihailY

Moderator

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add Songs to Playlist Menu

PlanPremiumCountryUnited States of AmericaDeviceS22Operating SystemAndroid My Question or IssueIn the "Add songs to playlist" menu, there is a Recently Played tab, and I have always used queueing songs, and then adding from there to add songs to a pl...

Newbie

Plan Premium Country United States of America Device S22 Operating System Android   My Question or Issue In the "Add songs to playlist" menu, there is a Recently Played tab, and I have...

Yordan

Moderator

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Download folder full of small files named 'com.spotify.music_xxxx'

Hello, recently noticed Spotify created a ton of small files in my download folder, creating a mess to find my actual downloads. They are named com.spotify.music_xxxx. My file browser categorize them as icons, but I can't open them to check that. Any...

Gig Goer

Hello,  recently noticed Spotify created a ton of small files in my download folder, creating a mess to find my actual downloads. They are named com.spotify.music_xxxx.  My file browser c...

mat4444

Gig Goer

1050 Views

5 replies

0 likes

  • 1050 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcasts stopping, won't resume playback without restart

PlanPremiumCountryUSADevice(Samsung Galaxy S10e)Operating System(Android version 11) My Question or IssueSo recently Spotify has started randomly stopping podcast episodes and when I go to try and resume it, the episode screen looks as if I never sta...

Casual Listener

Plan Premium Country USA Device (Samsung Galaxy S10e) Operating System (Android version 11)   My Question or Issue So recently Spotify has started randomly stopping podcast episodes an...

Eni

Moderator

2499 Views

4 replies

0 likes

  • 2499 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify inicia música e conecta com aparelhos externos sozinho

Spotify inicia música que eu nunca ouvi e conecta com aparelho externo (denon avr-s730h) sozinho. Às vezes de madrugada quando estou dormindo. Já encerrei o aplicativo mas liga sozinho. Já atualizei o aplicativo e o problema continua. Mesmo após rein...

Casual Listener

Spotify inicia música que eu nunca ouvi e conecta com aparelho externo (denon avr-s730h) sozinho. Às vezes de madrugada quando estou dormindo. Já encerrei o aplicativo mas liga sozinho. Já atual...

Jcspinho49

Casual Listener

17071 Views

8 replies

1 likes

  • 17071 Views
  • 8 replies
  • 1 likes

Superuser Contribution Why is Spotify playing on and storing info on the wrong device?

When I ask Spotify to play on my Google Home, it plays on my husband's phone and stores the song and info in his account. When he does the same, it stores on my account, however, it will play on the Google speaker, but shows controls on my phone.

Visitor

When I ask Spotify to play on my Google Home, it plays on my husband's phone and stores the song and info in his account. When he does the same, it stores on my account, however, it will play on the ...

Eni

Moderator

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Repeat option disabled

I am a premium user but repeat option is disabled in my android device, so can someone help me to get this is issue resolved

Visitor

I am a premium user but repeat option is disabled in my android device, so can someone help me to get this is issue resolved 

Yordan

Moderator

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No Longer Showing Hearts on Liked Songs in Playlist on Android Devices

PlanPremiumCountryUSADeviceSamsung S10+, Samsung Tab A LiteOperating SystemAndroid Version 12 for S10+Android V. 11 for Tab A Lite My Question or IssueUp until the last couple of updates, songs I liked would display a heart by them within a playlist ...

Gig Goer

Plan Premium Country USA Device Samsung S10+, Samsung Tab A Lite Operating System Android Version 12 for S10+ Android V. 11 for Tab A Lite   My Question or Issue Up until the last cou...

natastrophe1225

Newbie

5852 Views

16 replies

1 likes

Android
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  • 16 replies
  • 1 likes

Superuser Contribution Spotify stops playing when connected to car bluetooth

PlanPremiumCountryPortugalDeviceOnePlus3Operating SystemAndroid My Question or IssueSince one of the last updates on Spotify app for Android, when it connects to car Bluetooth, it plays the current song, when that is done, it stops playing without mo...

Casual Listener

Plan Premium Country Portugal Device OnePlus3 Operating System Android   My Question or Issue Since one of the last updates on Spotify app for Android, when it connects to car Bluetoot...

Awildmullins_

Casual Listener

7056 Views

4 replies

2 likes

  • 7056 Views
  • 4 replies
  • 2 likes

Superuser Contribution Opening the app to continue a paused podcast, it keeps changing to a previous album

My Question or Issue When I listen to a podcast and pause it, opening the app will show what I was listening to then auto switch to one of 3 previous comedy albums I listened to but didn't save

Newbie

My Question or Issue   When I listen to a podcast and pause it, opening the app will show what I was listening to then auto switch to one of 3 previous comedy albums I listened to but didn't s...

Elena

Moderator

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
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Superuser Contribution After each android update is released, Spotify logs out and won't log in again without reinstalling

PlanPremiumCountryUSDeviceSony XZ Premium, HTC U11Operating SystemAndroid 9 (Pie) My Question or IssueEvery single time an update for Spotify is pushed to Google Play, the next time I open Spotify it will have logged itself out and generates an error...

Casual Listener

Plan Premium Country US Device Sony XZ Premium, HTC U11 Operating System Android 9 (Pie)   My Question or Issue Every single time an update for Spotify is pushed to Google Play, the ne...

Joan

Moderator

681 Views

1 replies

1 likes

  • 681 Views
  • 1 replies
  • 1 likes

Superuser Contribution Reversed playlist order on tv and google nest

When I open my playlist on the spotify app on my google nest or my samsung tv it always reverses the order of the playlist and start with the oldest song. I want to play the latest added song on that playlist first.I already sorted the playlist to ne...

Casual Listener

When I open my playlist on the spotify app on my google nest or my samsung tv it always reverses the order of the playlist and start with the oldest song. I want to play the latest added song on that...

Joan

Moderator

1765 Views

1 replies

0 likes

  • 1765 Views
  • 1 replies
  • 0 likes

Superuser Contribution My downloaded music is automatically getting played in spotify.

When i am out of network, i prefer playing the downloaded music in my mobile (not from spotify) but it automatically gets opened in spotify, and because there's no internet , i am unable to play music even when its downloaded . Its frustrating.

Casual Listener

When i am out of network, i prefer playing the downloaded music in my mobile (not from spotify) but it automatically gets opened in spotify, and because there's no internet , i am unable to play musi...

Joan

Moderator

1461 Views

1 replies

0 likes

  • 1461 Views
  • 1 replies
  • 0 likes

Superuser Contribution When my Spotify alarm goes off on my phone it will not let me turn it off!

I have a few alarms a day that play my Spotify list of songs on my Samsung device, and a week or so ago it started not letting me cut off the alarm by dismissing it, opening up my clock app and trying to cut it off, from my quick menu pulled down fro...

Visitor

I have a few alarms a day that play my Spotify list of songs on my Samsung device, and a week or so ago it started not letting me cut off the alarm by dismissing it, opening up my clock app and tryin...

Jonathanb24

Regular

5515 Views

9 replies

1 likes

  • 5515 Views
  • 9 replies
  • 1 likes

Superuser Contribution Album covers not loading while scrolling

So while scrolling album covers are not loading and the ones that are there disappear when they get out of the screenI attached two pictures that show what i am talking aboutThe pictures with album covers missing are the ones where i have my finger o...

Casual Listener

So while scrolling album covers are not loading and the ones that are there disappear when they get out of the screen I attached two pictures that show what i am talking about The pictures with alb...

Vasil

Moderator

669 Views

3 replies

0 likes

  • 669 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't start my playlist from the first song

I try and start the playlist from the first song and it playing the playlist from where I stopped listening yesterday

Casual Listener

I try and start the playlist from the first song and it playing the playlist from where I stopped listening yesterday

Vasil

Moderator

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes