Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106573 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
216104 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
569555 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469658 Views
577 replies
40 likes
Spotify shows old podcasts in the drop-down menu of my phone. I have to open the app to skip, pause etc. cache cleared, phone restarted, but miraculously the spotify app "remembers" this unplayed old podcast i haven't listened to in days, even when o...
Spotify shows old podcasts in the drop-down menu of my phone. I have to open the app to skip, pause etc. cache cleared, phone restarted, but miraculously the spotify app "remembers" this unp...
Moderator
690 Views
1 replies
0 likes
PlanPremiumCountryUkDeviceHuawei p30 proOperating SystemAndroid 10 I would like to get help from an actual Spotify customer service assistant. Anyone know how to contact them because I can't find a way to do it that I understand? My original question...
Plan Premium Country Uk Device Huawei p30 pro Operating System Android 10 I would like to get help from an actual Spotify customer service assistant. Anyone know how to contact them b...
Moderator
1013 Views
1 replies
0 likes
Ma derniere recharge a été faite lorsque j'étais en vacances en espagne. J'essaye de recharger a nouveau mon compte depuis chez moi en belgique. Je ne parviens pas a modifier le pays. Ma gift card n est donc pas validée
Ma derniere recharge a été faite lorsque j'étais en vacances en espagne. J'essaye de recharger a nouveau mon compte depuis chez moi en belgique. Je ne parviens pas a modifier le pays. Ma gift card n ...
Moderator
668 Views
1 replies
0 likes
I have almost 5K songs in a number of playlists, and many weeks ago I set them all to download so i could listen to them offline during an overseas trip I am now on. I set the Storage setting to use my SD card. Everything was great. All of a sudden S...
I have almost 5K songs in a number of playlists, and many weeks ago I set them all to download so i could listen to them offline during an overseas trip I am now on. I set the Storage setting to use ...
Roadie
3042 Views
12 replies
1 likes
I tap on the heart but it doesn't work. So it's impossible to Save more songs or album in my playlist.
I tap on the heart but it doesn't work. So it's impossible to Save more songs or album in my playlist.
Moderator
1406 Views
7 replies
0 likes
Spotify on Android can't share to WeChat moments,there is no such a selection button when I share. can u figure out what happened and fix it? Plan Premium Country Philibin Device Xiaomi 14 Pro Operating System Android （Xiaomi Hyperos 1.0.25） My Quest...
Spotify on Android can't share to WeChat moments,there is no such a selection button when I share. can u figure out what happened and fix it? Plan &n...
Moderator
2872 Views
7 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy S20 and Google Nest SpeakerOperating SystemAndroid 12 and One UI 4 My Question or IssueI select my Google Nest Speaker in the connected devices. The Nest Speaker plays the "connected" chime sound however S...
Plan Premium Country Canada Device Samsung Galaxy S20 and Google Nest Speaker Operating System Android 12 and One UI 4 My Question or Issue I select my Google Nest Speaker in the con...
Newbie
31467 Views
46 replies
0 likes
PlanPremiumCountryPeruDeviceSamsung Galaxy S21 FEOperating SystemAndroid 13 - OneUI 5.1 My Question or IssueTrying to search after fast scrolling down the Liked Songs playlist won't show any results. Searching without fast scrolling works as intended...
Plan Premium Country Peru Device Samsung Galaxy S21 FE Operating System Android 13 - OneUI 5.1 My Question or Issue Trying to search after fast scrolling down the Liked Songs playlis...
Moderator
1267 Views
3 replies
0 likes
PlanPremiumCountryBrazilDeviceSamsung Galaxy S21 FEOperating SystemAndroid 13, OneUI 5.1 My Question or IssueHello! I was searching for music on Android and typed a % at the end by mistake, and when I searched the app froze and crashed. I tried again...
Plan Premium Country Brazil Device Samsung Galaxy S21 FE Operating System Android 13, OneUI 5.1 My Question or Issue Hello! I was searching for music on Android and t...
Moderator
1544 Views
5 replies
1 likes
Is daylist available in Europe
Is daylist available in Europe
Visitor
3214 Views
1 replies
0 likes
PlanPremiumCountryUkDeviceHuawei p30 proOperating SystemAndroid 10 Have tried the clean as per instructions, however I don't have a file called com.spotify.music to delete. Also I don't have an SD card. Uninstalled and reinstalled, restarted phone se...
Plan Premium Country Uk Device Huawei p30 pro Operating System Android 10 Have tried the clean as per instructions, however I don't have a file called com.spotify.music to delete. Als...
688 Views
0 replies
0 likes
PlanPremiumCountryArgentinaDeviceMotorola Moto E5 PlusOperating SystemAndroid 8.0.0 My Question or IssueHi! When trying to open the app, the Spotify logo is showed and then the app is closed without sending any message. I've tryed cleanning all the a...
Plan Premium Country Argentina Device Motorola Moto E5 Plus Operating System Android 8.0.0 My Question or Issue Hi! When trying to open the app, the Spotify logo is showed a...
Moderator
453 Views
1 replies
0 likes
There is one podcast that will not play from my phone. Other podcast work fine, but "The Connect with Johnny Mitchell" wont play. When i hit the play button, it turns into the pause button for a split second then goes back to the play button. The pod...
There is one podcast that will not play from my phone. Other podcast work fine, but "The Connect with Johnny Mitchell" wont play. When i hit the play button, it turns into the pause button for a spli...
Spotify Star
438 Views
1 replies
0 likes
When play spotify on sony tv every song lag around 10 sec before end. App si running ok, everithing is ok. When play some playlist, every track pause/lag for a second before end.PlanPremiumCountrySlovakiaDevice sony XR65A83JAEP(iPhone 8, Samsung Gala...
When play spotify on sony tv every song lag around 10 sec before end. App si running ok, everithing is ok. When play some playlist, every track pause/lag for a second before end. Plan Premium Coun...
Regular
1467 Views
2 replies
0 likes
Assinei o spotify de 3 mês que deu de graça,passou alguns dias e minha assinatura saiu do nada
Assinei o spotify de 3 mês que deu de graça,passou alguns dias e minha assinatura saiu do nada
Spotify Star
448 Views
1 replies
0 likes
Sorry, old phone (but updated apps) so can't take screenshots. When trying to connect Tinder to Spotify it prompts me to sign up for Spotify. I select already on Spotify and Continue With Google. It then takes me to account.spotify.com and asks me to...
Sorry, old phone (but updated apps) so can't take screenshots. When trying to connect Tinder to Spotify it prompts me to sign up for Spotify. I select already on Spotify and Continue With Google. I...
Moderator
6740 Views
12 replies
0 likes
when I play a song some random song plays.
when I play a song some random song plays.
Moderator
440 Views
1 replies
0 likes
When I try to open a song, spotify connect to a generic device like casanova's phone or sam's iphone. However, I do not that kind of device in my near. It kind an error. I cannot listen music. Spotify continously connect other devices
When I try to open a song, spotify connect to a generic device like casanova's phone or sam's iphone. However, I do not that kind of device in my near. It kind an error. I cannot listen music. Spotif...
Visitor
792 Views
3 replies
0 likes
PlanPremiumCountryFranceDeviceOnePlus 5, Android Auto, 2x Google Home, Sonos One My Question or IssueHello,I have linked Spotify with Google Assistant, to launch music via voice commands on my Google Home and Sonos speakers, as well as in Android Aut...
Plan Premium Country France Device OnePlus 5, Android Auto, 2x Google Home, Sonos One My Question or Issue Hello, I have linked Spotify with Google Assistant, to launch music via voic...
Newbie
1501 Views
2 replies
0 likes
Recently I saw an extra button on Instagram with a Spotify logo near a song which I saved on Instagram, when I pressed that button that saved song from Instagram get added to my Spotify liked songs playlist. Is this a new feature of Spotify or Instag...
Recently I saw an extra button on Instagram with a Spotify logo near a song which I saved on Instagram, when I pressed that button that saved song from Instagram get added to my Spotify liked songs p...
Moderator
2480 Views
1 replies
0 likes
