Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Mad4music
  • Visitor
  • 32016 Views
  • 62 replies
  • 25 likes
  • 32016 Views
  • 62 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872448 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872448 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25149 Views
  • 3 replies
  • 0 likes
  • 25149 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify keeps pausing

Using Oppo (Android), I pay for premium and have all songs downloaded. I've tried clearing cache, uninstalling, logging out of all devices, updating app and phone. It happens when connected to bluetooth but also when playing straight from my phone an...

  • Visitor
  • Using Oppo (Android), I pay for premium and have all songs downloaded. I've tried clearing cache, uninstalling, logging out of all devices, updating app and phone. It happens when connected to blueto...
  • Lyubka
  • Moderator
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't edit on spotify premium android app

It let's me go through a full edit of removing songs and then the save button doesn't work

  • Newbie
  • It let's me go through a full edit of removing songs and then the save button doesn't work
  • Lyubka
  • Moderator
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Sorry, the music stopped since your spotify account is being used on another device"

PlanPremiumCountryUS DeviceAll devices My Question or Issue I am getting increasingly frustrated by Spotify constantly stopping when I run it through my Google Chromecast Audio. Sometimes I get the above message, and sometimes it just stops. Any tips...

  • Newbie
  •   Plan Premium Country US   Device All devices   My Question or Issue   I am getting increasingly frustrated by Spotify constantly stopping when I run it through my Goo...
  • zdavid199
  • Casual Listener
  • 4006 Views
  • 9 replies
  • 2 likes
  • 4006 Views
  • 9 replies
  • 2 likes

Spotify app crashed, can't log back in

PlanPremiumCountryUSADeviceSamsung Galaxy S21 Operating SystemAndroid version 13My Question or IssueI was listening to an album I had downloaded and my Spotify was set to offline when my app crashed. I opened it back up and it had logged me out. I tr...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy S21  Operating System Android version 13 My Question or Issue I was listening to an album I had downloaded and my Spotify was set to offli...
  • kaworu_bloodpaw
  • Roadie
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is automatically playing a Playlist everyday at 9

Hey, Spotify is starting a Playlist im normally not listening to (but everytime the same) at 9 on my Samsung Galaxy s20. I already deleted the app and downloaded it. Also changed my password.I read that other people have the same problem but couldn't...

  • Newbie
  • Hey, Spotify is starting a Playlist im normally not listening to (but everytime the same) at 9 on my Samsung Galaxy s20. I already deleted the app and downloaded it. Also changed my password. I re...
  • Dian
  • Spotify Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I do not have recently played artist option available on my android app

PlanFreeCountryMaltaDeviceOneplus 6TOperating SystemAndroid 11 My Question or IssueI used to think this was an automatic thing that showed up in the profile but on my app I do not have the option to toggle recently played artists on or off. I would l...

  • Music Fan
  • Plan Free Country Malta Device Oneplus 6T Operating System Android 11   My Question or Issue I used to think this was an automatic thing that showed up in the profile but on my app I d...
  • maria_f
  • Music Fan
  • 285 Views
  • 2 replies
  • 0 likes
  • Android
    mobile app
    Recently played artists
  • 285 Views
  • 2 replies
  • 0 likes

Superuser Contribution Overlapping genre filters on liked songs

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueAs pictured, the genre filters are overlapping on my liked songs. This happens consistently every time I open the app, and there is no change in how t...

  • Newbie
  • Plan Premium Country United States Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue As pictured, the genre filters are overlapping on my liked songs. This hap...
  • Daimo123
  • Casual Listener
  • 402 Views
  • 5 replies
  • 0 likes
  • 402 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Android Head Unit] Steering Wheel controls (Next, Previous, Pause/Play) don't work on Spotify Lite

PlanPremiumCountryRomaniaDeviceLenovo D1 Car Head Unit (Dedicated Aftermarket Tablet)Operating SystemAndroid 10 My Question or IssueHello devs and community,Maybe I am not the only one, hope so, to experience such an issue with buttons from my car's ...

  • Regular
  • Plan Premium Country Romania Device Lenovo D1 Car Head Unit (Dedicated Aftermarket Tablet) Operating System Android 10   My Question or Issue Hello devs and community, Maybe I am no...
  • dariusL1
  • Regular
  • 1374 Views
  • 8 replies
  • 1 likes
  • Android
    Developer question
    head unit
  • 1374 Views
  • 8 replies
  • 1 likes

Não consigo ouvir uma música em específico que foi lançada ontem

A música foi lançada ontem e se chama Cupido da cantora TINI, todos já conseguem escuta-la mas o meu quando eu coloco não reproduz a música, acho que meu Spotify está com problema.

  • Visitor
  • A música foi lançada ontem e se chama Cupido da cantora TINI, todos já conseguem escuta-la mas o meu quando eu coloco não reproduz a música, acho que meu Spotify está com problema.
  • Bittencourt
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Issues with Last played Being Remembered Between Devices

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 6 Pro, Windows 10 DesktopOperating SystemAndroid 10, Windows 10 My Question or IssueI have recently noticed an issue wherein whenever a song/playlist is started on my mobile device it does not save th...

  • Music Fan
  • Plan Premium Country United States Device Google Pixel 6 Pro, Windows 10 Desktop Operating System Android 10, Windows 10   My Question or Issue I have recently noticed an issue wherein...
  • AlejaR
  • Moderator
  • 830 Views
  • 8 replies
  • 0 likes
  • 830 Views
  • 8 replies
  • 0 likes

Superuser Contribution Notifications mute my podcast

PlanPremiumCountryCanadaDevicePixel 7 PROOperating SystemAndroid Version 13 My Question or IssueI was on IOS before and none of that were happening i'm seeing alot of these post and nothing being fix for Android, so basicly while i'm listening to a p...

  • Visitor
  • Plan Premium Country Canada Device Pixel 7 PRO Operating System Android Version 13   My Question or Issue I was on IOS before and none of that were happening i'm seeing alot of these p...
  • Not applicable
  • 1313 Views
  • 4 replies
  • 0 likes
  • 1313 Views
  • 4 replies
  • 0 likes

Superuser Contribution How do I remove a device from current devices?

There is no option to remove device, there are no dots, and log out everywhere didn't work.

  • Visitor
  • There is no option to remove device, there are no dots, and log out everywhere didn't work.
  • Dian
  • Spotify Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop playlists from reshuffling

Let's say I start listening to a playlist, like "this is Eric Clapton". I'll pause and resume a few times with the intent to listen to it in order.After a while, playback will stop, while there are remaining songs. If I manually resume from the playl...

  • Visitor
  • Let's say I start listening to a playlist, like "this is Eric Clapton". I'll pause and resume a few times with the intent to listen to it in order. After a while, playback will stop, while there a...
  • Joan
  • Moderator
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Locally saved songs sometimes don't work in my favourites playlist

After I play a song a few times that's saved to my device on my favourites plalist I'll get a pop-up saying "Spotify can't play this song right now" and it'll be grayed out with me not being able to play it anymore

  • Newbie
  • After I play a song a few times that's saved to my device on my favourites plalist I'll get a pop-up saying "Spotify can't play this song right now" and it'll be grayed out with me not being able to ...
  • Lyubka
  • Moderator
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Pkoi je n arrive plus à écouter spotify sur mon android depuis réinitialisa

Huawei m a fait faire une réinitialisation de mon téléphone et depuis je ne peux plus lire de contenu sur spotify...j ai un rond vert qui tourne...Pourtant il retrouve mon compte gratuit et aucun souci sur pc ou tablette...J ai essayé de télécharger ...

  • Visitor
  • Huawei m a fait faire une réinitialisation de mon téléphone et depuis je ne peux plus lire de contenu sur spotify...j ai un rond vert qui tourne...Pourtant il retrouve mon compte gratuit et aucun sou...
  • kaworu_bloodpaw
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue is giving me trouble

so, I have work tomorrow,l and I usually set up the queue the night before. I was doing so, when as I added songs the the queue the section from my playlist got smaller and smaller 'till I was unable to add anymore songs. even adding songs directly f...

  • Casual Listener
  • so, I have work tomorrow,l and I usually set up the queue the night before. I was doing so, when as I added songs the the queue the section from my playlist got smaller and smaller 'till I was unable...
  • fluffy_monkey
  • Regular
  • 378 Views
  • 7 replies
  • 0 likes
  • 378 Views
  • 7 replies
  • 0 likes

Superuser Contribution The premium Duo plan does it have commercials?

I'm the original account holder. My Duo partner gets commercials and I'm supposedly have the premium Duo plan.

  • Newbie
  • I'm the original account holder. My Duo partner gets commercials and I'm supposedly have the premium Duo plan.
  • Joan
  • Moderator
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to use an Android phone as account agnostic connect player?

how can I use an Android phone as a Spotify Connect player?I don't want it to be bound to a Spotify account, as my wife and I want to access it alternately.To be clear: I'm talking about a phone connected to a stereo system, to be controlled by two o...

  • Music Fan
  • how can I use an Android phone as a Spotify Connect player? I don't want it to be bound to a Spotify account, as my wife and I want to access it alternately. To be clear: I'm talking about a phone ...
  • Lyubka
  • Moderator
  • 959 Views
  • 7 replies
  • 0 likes
  • 959 Views
  • 7 replies
  • 0 likes