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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6349 Views

0 replies

7 likes

  • 6349 Views
  • 0 replies
  • 7 likes

Bluetooth speaker shutting off stops playback on another device

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemWindows 10 + Android (although i suspect any OS) My Question or IssueI listen to Spotify on Windows, connected to a bluetooth speaker while i work. At noon i go for a walk, turn on spotify...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Windows 10 + Android (although i suspect any OS)   My Question or Issue I listen to Spotify on Windows, connected t...

Frosty99

Casual Listener

1103 Views

2 replies

1 likes

  • 1103 Views
  • 2 replies
  • 1 likes

Superuser Contribution Disattivare avvio automatico

Samsung Galaxy S10Sistema operativo(iOS 10, Android Oreo, Windows 10, ecc.) La mia domanda o problemaBuongiorno a tutti, non ho notato che più persone hanno il problema dell'esecuzione automatica quando il telefono si collega a dispositivi bluethoot ...

Casual Listener

  Samsung Galaxy S10 Sistema operativo (iOS 10, Android Oreo, Windows 10, ecc.)   La mia domanda o problema Buongiorno a tutti, non ho notato che più persone hanno il problema dell'es...

CStanzy

Visitor

11190 Views

10 replies

0 likes

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Solved!!Superuser Contribution Spotify adding random songs when playing my playlist.

I have a premium plan. I am in the US. I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches). I play some long playlists in order. I have noticed lately that all of a sud...

Roadie

I have a premium plan.  I am in the US.  I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches).   I pl...

MihailY

Moderator

9197 Views

34 replies

0 likes

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Superuser Contribution Different songs/podcasts on different devices

PlanPremiumCountrySwedenDeviceSamsung s22 plusOperating SystemAndroid My Question or IssueMy wife and I share playlists. One in particular where we have a white noise podcast and I cant access it since the last update, she can still see it in the pla...

Regular

Plan Premium Country Sweden Device Samsung s22 plus Operating System Android   My Question or Issue My wife and I share playlists. One in particular where we have a white noise podcast...

Lyubka

Moderator

1247 Views

8 replies

0 likes

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  • 8 replies
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Superuser Contribution Car Mode Won't Turn On/Off

When I opened Spotify a few hours ago on my phone, it was locked in car mode. I was only able to get the minimalist look without having the previous interface. When I tried to turn off car mode in the settings, it wouldn't turn off. I have tried disa...

Regular

When I opened Spotify a few hours ago on my phone, it was locked in car mode. I was only able to get the minimalist look without having the previous interface. When I tried to turn off car mode in th...

Thatbananadoh

Newbie

4711 Views

5 replies

0 likes

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Superuser Contribution DJ crashes app when I click on it

PlanPremiumCountryUSDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue

Casual Listener

Plan Premium Country US Device Samsung Galaxy S7 Operating System Android   My Question or Issue  

brandenjh

Casual Listener

1320 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Joe Rogan not updating for me. How do I fix this?

The newest episodes of Joe Rogan is not uploading. What do I do to get it to show up?

Visitor

The newest episodes of Joe Rogan is not uploading. What do I do to get it to show up?

hacksawed

Newbie

1135 Views

1 replies

2 likes

  • 1135 Views
  • 1 replies
  • 2 likes

Superuser Contribution Tenho cartão VISA (pré-pago) com saldo que vocês não aceitam. Desisto?

Este mês está a acontecer o mesmo do mês passado. Vocês não estão a aceitar o meu pagamento com cartão VISA (que está ativo e com saldo). Agradeço que verifiquem o que se passa junto dos vossos informáticos e/ou sistema bancário. A app é demasiado fe...

Visitor

Este mês está a acontecer o mesmo do mês passado. Vocês não estão a aceitar o meu pagamento com cartão VISA (que está ativo e com saldo). Agradeço que verifiquem o que se passa junto dos vossos infor...

Dian

Spotify Legend

223 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Diable Spotify Connect pop-ups

PlanPremiumCountryUSDeviceMoto G Stylus 5GOperating SystemAndroid 12 My Question or IssueCan you guys PLEASE make an option to disable those infernal Spotify Connect pop-ups? I've been a Spotify user for 8 years, I don't need a pop-up every 3 or 4 so...

Gig Goer

Plan Premium Country US Device Moto G Stylus 5G Operating System Android 12   My Question or Issue Can you guys PLEASE make an option to disable those infernal Spotify Connect pop-ups?...

tunaman_jim

Gig Goer

378 Views

2 replies

1 likes

  • 378 Views
  • 2 replies
  • 1 likes

Can Spotify connect to a device whilst in offline mode?

I work away from internet access and I am trying to work out how to play the playlists and podcasts I have downloaded in offline mode but from a speaker. Is this possible? I don't see why I can't connect to a device?

Visitor

I work away from internet access and I am trying to work out how to play the playlists and podcasts I have downloaded in offline mode but from a speaker. Is this possible? I don't see why I can't con...

Amay

Spotify Star

2309 Views

1 replies

0 likes

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Superuser Contribution On YouTube, you say listen a ghazal with lyrics. And, no lyrics shown!!!

Listen to Dil Ki Basti Ajeeb on Spotify. Hamid Ali Khan · Song · 2001. ... Sign in to see lyrics and listen to the full track. Sign up. Hamid Ali Khan.

Visitor

Listen to Dil Ki Basti Ajeeb on Spotify. Hamid Ali Khan · Song · 2001. ... Sign in to see lyrics and listen to the full track. Sign up. Hamid Ali Khan.

Eni

Moderator

274 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution No filter for unplayed in what's new for podcasts

My android app just updated and my podcasts are listed under what's new. I don't have the option to filter by unplayed. I know iPhone users are able to. Is this an android bug? Or am I not using the new podcast interface correctly.

Newbie

My android app just updated and my podcasts are listed under what's new. I don't have the option to filter by unplayed. I know iPhone users are able to. Is this an android bug? Or am I not using the ...

Eni

Moderator

333 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution My playlist won't load

When i click on my "liked songs" playlist, it says that "somethings wrong, wanna try again?"I spam it and it WONT LOAD.

Visitor

When i click on my "liked songs" playlist, it says that "somethings wrong, wanna try again?" I spam it and it WONT LOAD.

Vasil

Moderator

410 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Issues regarding lock screen image

When I am listening to Spotify, for some reason a part of the album / song image is displayed on my lock screen greatly zoomed in and low quality (See attached picture for example). The only way I have found to make this not happen is through turning...

Casual Listener

When I am listening to Spotify, for some reason a part of the album / song image is displayed on my lock screen greatly zoomed in and low quality (See attached picture for example). The only way I ha...

OscarDC

Moderator

2059 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Multiple People Can control this device pop-up occurs twice

When I open the app on my chromebook and play a track the "Multiple-people can control this device" warning/informational pop-up displays twice. I have to click "Got It", Close the device list under it, then there's a second copy of the pop-up, I hav...

Casual Listener

When I open the app on my chromebook and play a track the "Multiple-people can control this device" warning/informational pop-up displays twice. I have to click "Got It", Close the device list under ...

userid1

Regular

3969 Views

25 replies

5 likes

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  • 25 replies
  • 5 likes

Superuser Contribution Spotify stops playing abruptly

For the last few weeks, Spotify stops playing abruptly whether I'm on wifi or using mobile data. I make sure I have a good connection whenever I'm using Spotify, but the app stops playing a song abruptly. When I open the app again to pick up where th...

Visitor

For the last few weeks, Spotify stops playing abruptly whether I'm on wifi or using mobile data. I make sure I have a good connection whenever I'm using Spotify, but the app stops playing a song abru...

Eni

Moderator

4375 Views

6 replies

1 likes

  • 4375 Views
  • 6 replies
  • 1 likes

Unmanageable sound volume Spotify connect in background

Hi, I have a pixel 7 and when I'm in Spotify Connect mode I can't manage the device sound in the background from the home screen for example, something I could do with all my old phones. Could this bug be fixed please ? PlanPremiumCountryFranceDevice...

Newbie

Hi, I have a pixel 7 and when I'm in Spotify Connect mode I can't manage the device sound in the background from the home screen for example, something I could do with all my old phones. Could this b...

Prague

Community Legend

886 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Can't find made for you section

All the useful stuff on the home page was replaced a music feed. Not sure how I'm supposed to find the made for you section any more or categories I might like.

Newbie

All the useful stuff on the home page was replaced a music feed. Not sure how I'm supposed to find the made for you section any more or categories I might like.

viewtifuldave

Newbie

1316 Views

2 replies

2 likes

  • 1316 Views
  • 2 replies
  • 2 likes