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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390505 Views

545 replies

35 likes

Account
Free
  • 390505 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8140 Views

0 replies

7 likes

  • 8140 Views
  • 0 replies
  • 7 likes

Superuser Contribution No devices displayed in app

PlanPremium DuoCountryCZ DeviceSamsung Galaxy 8, 20FE Operating SystemAndroid 13 My Question or IssueI have a premium duo subscription and in one of the accounts I don't see the option to play on a device other than my current phone. It's not a hardw...

Newbie

Plan Premium Duo Country CZ   Device Samsung Galaxy 8, 20FE  Operating System Android 13   My Question or Issue I have a premium duo subscription and in one of the accounts ...

Maria

Moderator

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobooks in the queue don't start at the beginning?

Plan. PremiumCountry UK Device galaxy s23Operating System Android My Question or Issue My toddler likes to listen to audiobooks on repeat (the Gruffalo and gruffalos child are example of where this is happening). You can't 'loop' an audio book but yo...

Visitor

  Plan. Premium Country UK   Device galaxy s23 Operating System Android    My Question or Issue My toddler likes to listen to audiobooks on repeat (the Gruffalo and ...

Maria

Moderator

786 Views

1 replies

0 likes

  • 786 Views
  • 1 replies
  • 0 likes

Solved!! app suddenly crashes whenever using bluetooth

PlanPremiumCountryswedenDevicecat s60Operating Systemandroid 6.0.1 My Question or Issueas i said in the title, the app suddenly crashes whenever i'm using bluetooth and i'm scrolling in between different tracks and albums/playlists. it doesn't crash ...

Casual Listener

Plan Premium Country sweden Device cat s60 Operating System android 6.0.1   My Question or Issue as i said in the title, the app suddenly crashes whenever i'm using bluetooth and i'm s...

gubord

Regular

4449 Views

12 replies

5 likes

  • 4449 Views
  • 12 replies
  • 5 likes

Superuser Contribution Why Can't I See All My Playlists?

I have used the desktop app for years, but today I followed instructions and paired Spotify with my Sony Android TV. I can only see or play a handful of my playlists. Is there a way to access all my playlists? Desktop is W10, TV is Sony (Android) Tha...

Gig Goer

I have used the desktop app for years, but today I followed instructions and paired Spotify with my Sony Android TV. I can only see or play a handful of my playlists. Is there a way to access all my ...

Sohaibahmadu

Music Fan

580 Views

4 replies

0 likes

  • 580 Views
  • 4 replies
  • 0 likes

Superuser Contribution Follow button is behind Shuffle

PlanPremiumCountry DeviceXiaomi redmiOperating SysteemAndroid My Question or IssueThe Follow button of the artist's homepage is behind the Shuffle button so it can not be pressed.

Visitor

Plan Premium Country   Device Xiaomi redmi Operating Systeem Android   My Question or Issue The Follow button of the artist's homepage is behind the Shuffle button so it can not b...

Elena

Moderator

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution 504 gateway timeout

I tried to renew my subcription but i can't because it says the 504 error code in android application

Visitor

I tried to renew my subcription but i can't because it says the 504 error code in android application

Maria

Moderator

1951 Views

1 replies

0 likes

  • 1951 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify constantly crashes with mobile game apps

I recently updated my plan to Premium Duo and have been having issues using Spotify on my phone lately. I usually listen to my playlists when playing mobile games like Pokemon GO, so I turn off the in game music and sounds effects, but lately I have ...

Casual Listener

I recently updated my plan to Premium Duo and have been having issues using Spotify on my phone lately. I usually listen to my playlists when playing mobile games like Pokemon GO, so I turn off the i...

ericlazarus

Newbie

4770 Views

4 replies

2 likes

  • 4770 Views
  • 4 replies
  • 2 likes

Superuser Contribution Bass Boost Pre-Set Missing

PlanPremiumCountryCanadaDeviceSamsung Galaxy 21Operating SystemAndroid My Question or IssueBass boost pre-set not available since last spotify app update. Tried manually adjusting the equilizer but the sound is drastically different than before. Is t...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy 21 Operating System Android   My Question or Issue Bass boost pre-set not available since last spotify app update. Tried manually adju...

Elena

Moderator

570 Views

3 replies

0 likes

  • 570 Views
  • 3 replies
  • 0 likes

App Not Loading

PlanPremium CountryUnited States DeviceSamsung Galaxy A23Operating SystemAndroid 13 My Question or IssueMy app has not been loading on my phone. I can clear the data and get into the app and successfully log in, but after that it just slowly loads th...

Casual Listener

Plan Premium  Country United States  Device Samsung Galaxy A23 Operating System Android 13   My Question or Issue My app has not been loading on my phone. I can clear the dat...

Allison24

Casual Listener

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App isn't compatible with your device

PlanFree/PremiumCountryCanada DeviceSamsung s22+ (2022)Operating SystemAndroid 13 My Question or IssueThe spotify app became unavailable on my device: there is an issue in play store " your device isn't compatible with this version " . I tried to rei...

Newbie

Plan Free/Premium Country Canada  Device Samsung s22+ (2022) Operating System Android 13   My Question or Issue The spotify app became unavailable on my device: there is an issue ...

Maria

Moderator

6039 Views

5 replies

0 likes

  • 6039 Views
  • 5 replies
  • 0 likes

The heart button is gone

PlanPaying customerCountrySweDeviceSamsung S21Operating SystemAndroid My Question or IssueThe heart button on the now-playing view is gone.It is replaced a plus button with unclear function. It DOES NOT add the song to the liked songs as the help des...

Roadie

Plan Paying customer Country Swe Device Samsung S21 Operating System Android   My Question or Issue The heart button on the now-playing view is gone. It is replaced a plus button with...

Anyk17

Spotify Star

982 Views

1 replies

3 likes

  • 982 Views
  • 1 replies
  • 3 likes

Superuser Contribution Empieza a reproducir música sin estar la app abierta

La aplicación se abre sola. Y reproduce música. Cuando estoy escuchando un audio en WhatsApp, o cuando estoy en tiktok, o simplemente durmiendo. Empieza a sonar la música. Usualmente la app ni siquiera está en segundo plano. Porque al dejar de usarla...

Newbie

La aplicación se abre sola. Y reproduce música. Cuando estoy escuchando un audio en WhatsApp, o cuando estoy en tiktok, o simplemente durmiendo. Empieza a sonar la música. Usualmente la app ni siquie...

Joan

Moderator

8153 Views

1 replies

0 likes

  • 8153 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug][Watch] Playlists in folders do not appear on watch app

PlanPremiumCountryCanadaDeviceSamsung Galaxy Watch4 (Classic)Operating SystemWearOS 3 My Question or IssueNone of my playlists that are located within folders are showing up at all on my watch under My Library. I only see the few playlists that are l...

Music Fan

  Plan Premium Country Canada Device Samsung Galaxy Watch4 (Classic) Operating System WearOS 3   My Question or Issue None of my playlists that are located within folders are sho...

waxlyrical

Casual Listener

2537 Views

6 replies

8 likes

folders
Playlists
watch
WearOS
  • 2537 Views
  • 6 replies
  • 8 likes

Superuser Contribution dynamic islnd

Hi everybody. Yesterday I figured out something so interesting. After I played music I saw dynamic island top of my phone and my phone is Xiaomi . But now I can't turn it on again an d I don't now how is abled yesterday

Casual Listener

Hi everybody. Yesterday I figured out something so interesting. After I played music I saw dynamic island top of my phone and my phone is Xiaomi . But now I can't turn it on again an d I don't now ho...

MihailY

Moderator

1975 Views

1 replies

0 likes

  • 1975 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify radio not sticking to order

When I select a song in the android app (Samsung S10), I choose go to song radia. The radio then comes up with a list of songs. As I play the list, random songs are played and not those in the playlist created. In addition, If I am listening on the S...

Newbie

When I select a song in the android app (Samsung S10), I choose go to song radia. The radio then comes up with a list of songs. As I play the list, random songs are played and not those in the playli...

Joan

Moderator

1173 Views

7 replies

0 likes

  • 1173 Views
  • 7 replies
  • 0 likes

Superuser Contribution Download songs

How to download songs for offline listening

Visitor

How to download songs for offline listening

Sohaibahmadu

Music Fan

462 Views

2 replies

0 likes

  • 462 Views
  • 2 replies
  • 0 likes

Solved!! My Spotify crash when I try to use search button

Hope everyone will bhe fine. When i try to search any songs in my Spotify, app crash ans and it show error that is "App is crashed etc" . I clear data and cache. At last i un-installed the app and download new one but same situation. Anybody know the...

Music Fan

Hope everyone will bhe fine.    When i try to search any songs in my Spotify, app crash ans and it show error that is "App is crashed etc" . I clear data and cache. At last i un-installed...

Sohaibahmadu

Music Fan

746 Views

1 replies

0 likes

Android App Crash
  • 746 Views
  • 1 replies
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Superuser Contribution Login failed when trying this from Xoro HMT 200

PlanSpotify Premium FamilyCountryGermanyDeviceXoro HMT 200Operating SystemAndroid 4.4.2 My Question or IssueI have not been able to log in to Spotify for several weeks. The error message is: Spotify Premium Account required.
I have one. However, I hav...

Casual Listener

  Plan Spotify Premium Family Country Germany Device Xoro HMT 200 Operating System Android 4.4.2   My Question or Issue I have not been able to log in to Spotify for several week...

mrcfba

Visitor

591 Views

2 replies

0 likes

  • 591 Views
  • 2 replies
  • 0 likes

Superuser Contribution Automatically logged onto an account not belonging to me.

PlanPremiumCountrySwedenDeviceSamsung Galaxy Z Flip 5Operating SystemAndroid Tiramisu (version 13). My Question or IssueDownloaded and opened Spotify on my newly acquired phone. To my surprise I didn't need to log in, but was already logged in on an ...

Newbie

Plan Premium Country Sweden Device Samsung Galaxy Z Flip 5 Operating System Android Tiramisu (version 13).   My Question or Issue Downloaded and opened Spotify on my newly acquired ph...

Elena

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock Screen Now Playing Cover Art Incorrect (Android)

PlanPremiumCountryUSAOperating SystemAndroid 12My Question or IssueThe Spotify floating notification on the lock screen displays the current playing song but shows the cover art for the song it played previously. I have tried reinstalling Spoitfy mul...

Visitor

Plan Premium Country USA Operating System Android 12 My Question or Issue The Spotify floating notification on the lock screen displays the current playing song but shows the cover art for the...

Elena

Moderator

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes