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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110485 Views

26 replies

3 likes

  • 110485 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222429 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222429 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579180 Views

79 replies

3 likes

  • 579180 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477036 Views

577 replies

40 likes

Account
Free
  • 477036 Views
  • 577 replies
  • 40 likes

Music saving to SD card is very slow vs internal memory - Spotify is freezing

Hi, can somebody help me with this problem - If I store my offline music in internal memory of my S4 mini (~4GB), it's way faster than on my 64G sd card (samsung class10 xc). When I store offline music on SD card, Spotify is just very slow, almost no...

Regular

Hi, can somebody help me with this problem - If I  store my offline music in internal memory of my S4 mini (~4GB), it's way faster than on my 64G sd card (samsung class10 xc). When I store offli...

vaajy

Roadie

6951 Views

19 replies

1 likes

  • 6951 Views
  • 19 replies
  • 1 likes

Solved!!Superuser Contribution Limite de dispositvo

Cuando quiero descargar musica en me dice que se alcanzo el limite de dispostivo. Eliminar las descargas de otros dispositivos. Solo tengo 2 dispositivos el celular que borre todaa las decargas y el reloj q no tiene descargas. Tuve que emparejar vari...

Newbie

  Cuando quiero descargar musica en me dice que se alcanzo el limite de dispostivo.  Eliminar las descargas de otros  dispositivos. Solo tengo 2 dispositivos el celular que borre...

OscarDC

Moderator

1490 Views

4 replies

0 likes

  • 1490 Views
  • 4 replies
  • 0 likes

Superuser Contribution DJ algorithm

While I was using the DJ the other day, the button to skip a set was accidentally pressed. I pressed back to listen to the set again, but since then it hasn't played a set of songs similar to that (old school hip hop) despite me having loads of it in...

Visitor

While I was using the DJ the other day, the button to skip a set was accidentally pressed. I pressed back to listen to the set again, but since then it hasn't played a set of songs similar to that (o...

user-removed

Not applicable

896 Views

2 replies

0 likes

  • 896 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify will forget what last played after a while and play pop music

After a while of not playing music with Spotify whenever I go to press play from the pull down notification tab on my phone it will occasionally not play what it says is in the greyed out window and then start playing pop music from artists that I ha...

Regular

After a while of not playing music with Spotify whenever I go to press play from the pull down notification tab on my phone it will occasionally not play what it says is in the greyed out window and ...

OscarDC

Moderator

3865 Views

16 replies

1 likes

  • 3865 Views
  • 16 replies
  • 1 likes

Superuser Contribution Spotify plays songs not added to the queue, Smartshuffle is turned off.

Spotify plays songs not added to the queue, Smartshuffle is turned off, And it also at random starts to play music if the app is active as background process.It actually changes at random times to completely different albums and wipes my queue, To mu...

Casual Listener

Spotify plays songs not added to the queue, Smartshuffle is turned off, And it also at random starts to play music if the app is active as background process. It actually changes at random times t...

Vasil

Moderator

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify music keeps playing on android even while app is closed.

On 2019 Shield TV Pro, when Spotify app is closed music keeps playing/pausing when play/pause button played on Shield Tv remote

Visitor

On 2019 Shield TV Pro, when Spotify app is closed music keeps playing/pausing when play/pause button played on Shield Tv remote

-_dzh92fnpza

Music Fan

911 Views

2 replies

1 likes

  • 911 Views
  • 2 replies
  • 1 likes

Superuser Contribution Bluetooth headphonee in use no longer shown in Android app v. 8.9.6.458

Since updating to v. 8.9.6.458 bluetooth device in use (BT headphones, BT speaker) no longer shown. Only "local device - this phone" is shown. No issues with the playback on the bt device.

Regular

Since updating to v. 8.9.6.458 bluetooth device in use (BT headphones, BT speaker) no longer shown. Only "local device - this phone" is shown. No issues with the playback on the bt device.

lyubomir_bg

Regular

558 Views

2 replies

0 likes

  • 558 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sangean wont connect

My Sangean Radio appears in the list of devices which can be used in the app, but it doesn't connect. Up until recently this worked fine for years...

Regular

My Sangean Radio appears in the list of devices which can be used in the app, but it doesn't connect. Up until recently this worked fine for years...

AlejaR

Moderator

3338 Views

8 replies

2 likes

  • 3338 Views
  • 8 replies
  • 2 likes

Superuser Contribution How to BLOCK (not toggle/disable) Canvas on Android phone

How to BLOCK (not toggle/disable) Canvas on Android phone.We have provided the kids with Android phones to access Spotify and one other app only. The phones are locked down using an app called "Fully Kiosk Browser and App Lockdown" and I can lock ind...

Newbie

How to BLOCK (not toggle/disable) Canvas on Android phone. We have provided the kids with Android phones to access Spotify and one other app only. The phones are locked down using an app called "Ful...

Smed21

Newbie

1640 Views

3 replies

3 likes

  • 1640 Views
  • 3 replies
  • 3 likes

spotify not working on my wifi!

hiya, ty for your time - very tech-literate person, and help is my last resortspotify does not connect on my home wifi (or my uni wifi) therefore stuck on loading screen if I don't connect to mobile data firstother apps dotried clean uninstallusing a...

Newbie

hiya, ty for your time - very tech-literate person, and help is my last resort spotify does not connect on my home wifi (or my uni wifi) therefore stuck on loading screen if I don't connect to mob...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution New car mode UI sucks

This is obviously in the wrong category but I didn't see where else to post it. The new car mode UI is bad. Looks great, like a desktop UI should, but is about as far away from driver friendly as you can get. The old one was was simple, the new one h...

Regular

This is obviously in the wrong category but I didn't see where else to post it.    The new car mode UI is bad. Looks great, like a desktop UI should, but is about as far away from driver ...

marciocajahiba

Regular

1931 Views

2 replies

0 likes

Other
  • 1931 Views
  • 2 replies
  • 0 likes

Superuser Contribution Car Mode Won't Turn On/Off

When I opened Spotify a few hours ago on my phone, it was locked in car mode. I was only able to get the minimalist look without having the previous interface. When I tried to turn off car mode in the settings, it wouldn't turn off. I have tried disa...

Regular

When I opened Spotify a few hours ago on my phone, it was locked in car mode. I was only able to get the minimalist look without having the previous interface. When I tried to turn off car mode in th...

Thatbananadoh

Newbie

5526 Views

5 replies

0 likes

  • 5526 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't log in on my new phone

PlanFree/PremiumCountry Device Oppo(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device Oppo (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &n...

Ivelina

Moderator

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Web Preview No Longer Showing When Shared

PlanPremiumCountryUSA DeviceSamsung Galaxy 23Operating SystemAndroid version 13 My Question or IssueWith the recent change to the URL length when sharing songs via text, the web preview no longer shows. Previously, the web preview would show album or...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy 23 Operating System Android version 13   My Question or Issue With the recent change to the URL length when sharing songs via tex...

halistine

Newbie

1148 Views

6 replies

0 likes

  • 1148 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Car mode turns itself back on.

PlanPremiumCountryUSDeviceSamsung galaxy s20 ultra 5gOperating SystemAndroid 11 My Question or IssueI hate car mode with a burning passion. I turn it off in settings. If I close the app and reopen it's back on. Please make it stop. I have done a clea...

Regular

  Plan Premium Country US Device Samsung galaxy s20 ultra 5g Operating System Android 11   My Question or Issue I hate car mode with a burning passion. I turn it off in settings....

moreece

Newbie

995 Views

2 replies

1 likes

car mode
  • 995 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution can't login anymore

PlanFreeCountryFranceDeviceSamsung Galaxy S21 Ultra AND Windows 10ProOperating SystemWindows 10Pro My Question or Issuehello, I am no able to connect anymore for 3 days now. This is happening simultaneously on my phone and windows.I tried connection ...

Casual Listener

Plan Free Country France Device Samsung Galaxy S21 Ultra AND Windows 10Pro Operating System Windows 10Pro   My Question or Issue hello, I am no able to connect anymore for 3 days now. ...

Not applicable

1628 Views

6 replies

0 likes

  • 1628 Views
  • 6 replies
  • 0 likes

Superuser Contribution Private session bixby

Ok, so i let kids in my art class play songs from spotify, but i cant remember to turn on private session every time (well, i need to prepare my classes, so it's not a priority). So my recommendations are insane like kids on steroides with dépression...

Visitor

Ok, so i let kids in my art class play songs from spotify, but i cant remember to turn on private session every time (well, i need to prepare my classes, so it's not a priority). So my recommendation...

Maria

Moderator

968 Views

1 replies

0 likes

  • 968 Views
  • 1 replies
  • 0 likes

Superuser Contribution High volume burst on start of playback

PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 13Spotify Version 8.9.8.545Headphones WH-XB910N both LDAC and AAC Firmware 1.2.2My Question or IssueIssue 1: The spotify app is closed. Open the app. Begin playback of anything. At the start ...

Casual Listener

Plan Premium Country USA Device Pixel 4a Operating System Android 13 Spotify Version 8.9.8.545 Headphones WH-XB910N both LDAC and AAC Firmware 1.2.2 My Question or Issue Issue 1: The spoti...

Maria

Moderator

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why cant I see any songs I listened to outside of downloaded playlists?

I was listening to songs from the "song radio" option and adding loads to my main playlist, during a car ride and using mobile data. 2ish days later all the songs I added dissappeared and none of them are in my listening history. I remember adding al...

Visitor

I was listening to songs from the "song radio" option and adding loads to my main playlist, during a car ride and using mobile data. 2ish days later all the songs I added dissappeared and none of the...

Joan

Moderator

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes