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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201451 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201451 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545660 Views

78 replies

3 likes

  • 545660 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453300 Views

571 replies

38 likes

Account
Free
  • 453300 Views
  • 571 replies
  • 38 likes

Superuser Contribution Pair my echo show to my phone spotify

My echo show is playing Spotify but not the one I have on my phone which is premium

Visitor

My echo show is playing Spotify but not the one I have on my phone which is premium

Ivelina

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cuts out after a while, songs keep timing indefinitely

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis has mainly been happening on my Klipsch speaker with Google Assistant, but I seem to rec...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This ha...

mvrab

Casual Listener

2474 Views

2 replies

0 likes

  • 2474 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs abspielen und gleichzeitig Internet nutzen

Was ich habe:sowohl Premium als auch kostenlose VersionSamsung Galaxy A 52, Android 13Meine Frage oder mein ProblemBeim Abspielen von Playlisten (als Download und Online) UND gleichzeitiger Nutzung des Internets (Surfen, Abrufen von Mails, Social Med...

Newbie

Was ich habe: sowohl Premium als auch kostenlose Version Samsung Galaxy A 52, Android 13 Meine Frage oder mein Problem Beim Abspielen von Playlisten (als Download und Online) UND gleichzeitiger N...

Ivelina

Moderator

938 Views

1 replies

1 likes

  • 938 Views
  • 1 replies
  • 1 likes

Spotify will not play on Marshal Kilburn (and other older devices) via Bluetooth since "Jam" update

PlanPremiumCountryGermanyDeviceMotorola G42, Marshal Kilburn, Fiat/Chrysler UConnectOperating SystemAndroid 13 My Question or IssueSpotify refuses to play audio via Bluetooth on my Marshall Kilburn device when connected with a Motorola Moto G42 Andro...

Casual Listener

Plan Premium Country Germany Device Motorola G42, Marshal Kilburn, Fiat/Chrysler UConnect Operating System Android 13   My Question or Issue Spotify refuses to play audio via Blue...

Ze_em

Casual Listener

1654 Views

1 replies

0 likes

  • 1654 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa multiroom doesn't work with LG SP9YA Soundbar.

PlanPremiumCountryFranceDeviceHuawei Mate 20 pro / Macbook Pro 16Operating SystemOSX/Android/Windows 10 My IssueWhen I pick "Living Room" music group created in Alexa that includes LG_Speaker_SP9YA then the sound plays on all other Alexa devices (5) ...

Casual Listener

Plan Premium Country France Device Huawei Mate 20 pro / Macbook Pro 16 Operating System OSX/Android/Windows 10   My Issue When I pick "Living Room" music group created in Alexa that in...

deetothejay

Casual Listener

2349 Views

7 replies

1 likes

  • 2349 Views
  • 7 replies
  • 1 likes

Superuser Contribution Downloading local files from PC

PlanPremiumCountryBrazilDeviceGalaxy A31Operating SystemAndroid 11 My Question or IssueI am trying to add some mp3 files on my PC to a playlist and then download the playlist on my phone. This worked just fine 2 months ago, but for whatever reason, I...

Regular

Plan Premium Country Brazil Device Galaxy A31 Operating System Android 11   My Question or Issue I am trying to add some mp3 files on my PC to a playlist and then download the playlist...

elvislein

Visitor

5045 Views

9 replies

2 likes

  • 5045 Views
  • 9 replies
  • 2 likes

Fix app crashes

This is not a new idea but something that needs serious attention from the devs of the app. I have the app both on my Samsung Tab s9 and Samsung S20, but I have experienced frequent crashes of the app and its getting frustrating. I have looked at rec...

Visitor

This is not a new idea but something that needs serious attention from the devs of the app. I have the app both on my Samsung Tab s9 and Samsung S20, but I have experienced frequent crashes of the ap...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast videos not showing when connected to bluetooth speakers

PlanPremiumCountryPhilippinesDeviceSamsung S23 UltraOperating SystemAndroid 14My Question or IssueVideo podcasts aren't showing (just audio) when connected to Bluetooth speakers, videos play fine when just on phone speakers. Tried reinstalling, clear...

Casual Listener

  Plan Premium Country Philippines Device Samsung S23 Ultra Operating System Android 14 My Question or Issue Video podcasts aren't showing (just audio) when connected to Bluetooth spea...

MihailY

Moderator

862 Views

3 replies

0 likes

  • 862 Views
  • 3 replies
  • 0 likes

Superuser Contribution Won't play songs I've played before

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S8Operating SystemAndroid 11 latest update installed 9th of november 2020 My Question or IssueSince 2 weeks when I want to play music on my mobile device (see above), I select a song, the song pop...

Casual Listener

Plan Premium Country The Netherlands Device Samsung Galaxy S8 Operating System Android 11 latest update installed 9th of november 2020   My Question or Issue Since 2 weeks when I want ...

dbmfk

Visitor

1919 Views

5 replies

0 likes

  • 1919 Views
  • 5 replies
  • 0 likes

Superuser Contribution Lyrics not showing

My spotify on android won't show me lyrics I am listening to lyrics supported songs and have premium

Casual Listener

My spotify on android won't show me lyrics I am listening to lyrics supported songs and have premium

Not applicable

3292 Views

1 replies

0 likes

  • 3292 Views
  • 1 replies
  • 0 likes

Solved!! App crashes at login

PlanPremiumCountryUsaDeviceSamsung Galaxy S22+Operating SystemAndroid 12 My Question or IssueApp crashes if I log in. I can open it fine, but if I log in (Facebook login) the app crashesI've tried uninstalling, deleting Android/data/com.spotify.music...

Casual Listener

Plan Premium Country Usa Device Samsung Galaxy S22+ Operating System Android 12   My Question or Issue App crashes if I log in. I can open it fine, but if I log in (Facebook login) the...

KatesHere

Community Legend

2147 Views

2 replies

0 likes

  • 2147 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Code

My Question or IssueWhen I scan a code for a music on my boyfriend's cellphone it redirects to the playlist and not to the song itself. The code for the playlist and for the music are different, my account is free so it redirects to the song but I ca...

Visitor

My Question or Issue When I scan a code for a music on my boyfriend's cellphone it redirects to the playlist and not to the song itself. The code for the playlist and for the music are different, my...

Nezaforever

Visitor

4519 Views

5 replies

1 likes

  • 4519 Views
  • 5 replies
  • 1 likes

Superuser Contribution Podcast skipping backwards on bluetooth

PlanPremiumCountryUnited States DeviceOnePlus 10 ProOperating SystemOxygenOS 13.1 My Question or Issue 15 Second Podcast forward skip going backwards when using Bluetooth controls on headphones (Skullcandy and ISOTunes) and from lock screen. Works wh...

Newbie

Plan Premium Country United States  Device OnePlus 10 Pro Operating System OxygenOS 13.1   My Question or Issue   15 Second Podcast forward skip going backwards when using B...

Joan

Moderator

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android 13 - settings for audio quality blocked on Premium

Hi! I have had Spotify since it appeared - now on an Oneplus 9 ProNone with Android 13. I have the "normal" problem with the bad audio sound on Spotify - and no matter what I do, i have a "lock" on the setting in Spotify app thay could improve the qu...

Newbie

Hi! I have had Spotify since it appeared - now on an Oneplus 9 ProNone with Android 13. I have the "normal" problem with the bad audio sound on Spotify - and no matter what I do, i have a "lock" on t...

Joan

Moderator

694 Views

1 replies

0 likes

Premium
  • 694 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app "forgets" certain local files, why?

I have several local files on my phone (S23 Ultra, though I had the same issue on an S22 Ultra) and they usually play fine from the liked songs playlist. But seemingly randomly, Spotify deems certain songs unplayable even though nothing changes. If I...

Casual Listener

I have several local files on my phone (S23 Ultra, though I had the same issue on an S22 Ultra) and they usually play fine from the liked songs playlist. But seemingly randomly, Spotify deems certain...

Joan

Moderator

522 Views

1 replies

1 likes

  • 522 Views
  • 1 replies
  • 1 likes

Superuser Contribution A way to Mass follow all artist you've liked

So since as the lastest update my artist tab has been ruined. I need a work around to get it back to what is was before.As far as i can tell my libary has been divided in two, those I have followed displayed up top and those i have not dispayed in a ...

Casual Listener

So since as the lastest update my artist tab has been ruined. I need a work around to get it back to what is was before. As far as i can tell my libary has been divided in two, those I have followed...

Weatherav3n

Newbie

10685 Views

4 replies

15 likes

  • 10685 Views
  • 4 replies
  • 15 likes

Solved!! TCL Google TV Volume Control

Plan: PremiumCountry: USA DeviceTCL 55Q750GOperating SystemGoogle TV TV App version 1.76.1 My Question or IssueThe volume control in my TV app is not behaving as expected. The minimum volume in the Google TV app is too loud. When playing music in the...

Casual Listener

Plan: Premium Country: USA   Device TCL 55Q750G Operating System Google TV   TV App version 1.76.1   My Question or Issue The volume control in my TV app is not behavin...

Jawatkins95

Casual Listener

4282 Views

1 replies

0 likes

  • 4282 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wear OS Spotify volume adjust not working

PlanPremiumCountryUSADeviceGoogle Pixel 6 and Fossil Gen 5Operating SystemAndroid 13 My Question or IssueI cannot adjust volume from the Spotify app on my smartwatch. In the devices on my watch, I see "Google Pixel 6" and "Your Phone" as separate whi...

Casual Listener

Plan Premium Country USA Device Google Pixel 6 and Fossil Gen 5 Operating System Android 13   My Question or Issue I cannot adjust volume from the Spotify app on my smartwatch. In the ...

GPeti07

Regular

1463 Views

4 replies

0 likes

  • 1463 Views
  • 4 replies
  • 0 likes