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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6943 Views

0 replies

7 likes

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I need servers IPs

I have a mikrotik router and I need spotify IPs to add them to the address list, pls help me

Visitor

I have a mikrotik router and I need spotify IPs to add them to the address list, pls help me

271 Views

0 replies

0 likes

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Superuser Contribution Spotify media player showing incorrect/ pervious track cover art.

Cover art doesn't sync with ongoing track and often displays cover art of perviously played track, sometimes it works fine but suddenly that bug kicks in. My device is running on latest Android 13 update with latest Google Security March patch. This ...

Casual Listener

Cover art doesn't sync with ongoing track and often displays cover art of perviously played track, sometimes it works fine but suddenly that bug kicks in. My device is running on latest Android 13 up...

Alex

Spotify Legend

489 Views

4 replies

0 likes

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Spotify suddenly pauses and skips songs, does it for no apparent reason

it pauses at the first second but doesn't show it, it just goes to zero and I have to restart the song, it skips songs halfway through

Newbie

it pauses at the first second but doesn't show it, it just goes to zero and I have to restart the song, it skips songs halfway through

Prague

Community Legend

2373 Views

1 replies

1 likes

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  • 1 likes

Solved!! Permanent shuffle since last update.

PlanPremiumCountryUSADeviceGalaxy Tab S7, SM-T870Operating SystemAndroid One UI 5.1 February 2023 Patch My Question or IssueI just performed an update to Spotify this morning to version 8.8.20.54. Now, every playlist is on shuffle. Using the shuffle ...

Gig Goer

  Plan Premium Country USA Device Galaxy Tab S7, SM-T870 Operating System Android One UI 5.1 February 2023 Patch   My Question or Issue I just performed an update to Spotify this...

I_John_do

Visitor

16345 Views

8 replies

1 likes

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  • 1 likes

Superuser Contribution Não estou conseguindo ouvir minhas músicas offline mesmo já baixadas

Já tentei todos os métodos possíveis ditos no site do próprio Spotify para solucionar meu problema mas ainda não consegui

Visitor

Já tentei todos os métodos possíveis ditos no site do próprio Spotify para solucionar meu problema mas ainda não consegui

drpedtogv

Casual Listener

40797 Views

8 replies

2 likes

  • 40797 Views
  • 8 replies
  • 2 likes

Superuser Contribution no puedo escuchar canciones en el modo offline

al poner el modo offline aún teniendo descargada la música no me deja reproducirla, aparece una etiqueta que dice "esta canción no está disponible" cuando intento reproducir cualquier canción

Casual Listener

al poner el modo offline aún teniendo descargada la música no me deja reproducirla, aparece una etiqueta que dice "esta canción no está disponible" cuando intento reproducir cualquier canción

Dian

Spotify Legend

381 Views

1 replies

0 likes

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Superuser Contribution Audio stuttering when using Bluetooth in Spotify phone app

PlanPremiumCountryBrazil DeviceRedmi Note 9SOperating SystemMIUI 12.5.5.0 Stable My Question or IssueMy phone's Spotify app won't play music via Bluetooth normally anymore. I always listen to music using my wireless headphones, specially now that I'm...

Regular

Plan Premium Country Brazil  Device Redmi Note 9S Operating System MIUI 12.5.5.0 Stable   My Question or Issue My phone's Spotify app won't play music via Bluetooth normally anymo...

Dessi

Moderator

15777 Views

4 replies

3 likes

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Superuser Contribution Hallo,ich habe ein neues Handy u. neue Nummer u kann mich nicht anmelden.

Ich habe ein neues Handy und meine Nummer gewechselt. Jetzt habe ich auf dem neuen Handy kein Premium mehr. Ich hab es mit alles Mailadressen versucht,aber es hat nicht funktioniert. Ich musste mich zuletzt vor Jahren dort anmelden und habe wahrschei...

Visitor

Ich habe ein neues Handy und meine Nummer gewechselt. Jetzt habe ich auf dem neuen Handy kein Premium mehr. Ich hab es mit alles Mailadressen versucht,aber es hat nicht funktioniert. Ich musste mich ...

qqmcdqn3m499bfxnpmfg

Visitor

2885 Views

2 replies

0 likes

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Superuser Contribution Spotify App Crashing After Ads.

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A53 My Question or IsIssueWhen I listen to a spotify original podcast with video, two ads play, and when the second one finishes the app crashes. When I start the app again, it starts to load the ma...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy A53   My Question or IsIssue When I listen to a spotify original podcast with video, two ads play, and when the second one finish...

Eni

Moderator

1418 Views

5 replies

0 likes

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Music changes to things I never listen to

PlanPremiumCountryUSA DevicePixelOperating SystemAndroid 13This is new. There are two issues. One is that the app stops playing whatever I have playing at the moment. There is no pattern to this behavior. It's playing and then it stops. The other and...

Visitor

Plan Premium Country USA  Device Pixel Operating System Android 13 This is new. There are two issues. One is that the app stops playing whatever I have playing at the moment. There is no...

user-removed

Not applicable

788 Views

4 replies

1 likes

Android
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unsolicited Spotify launch in the car

There's one problem that a lot of people have been dealing with for years, and Spotify is completely ignoring it. Only very incompetent and incredibly stupid answers come from Spotify.... Brief recap of the problem: I get in my car, turn on the radio...

Casual Listener

There's one problem that a lot of people have been dealing with for years, and Spotify is completely ignoring it. Only very incompetent and incredibly stupid answers come from Spotify.... Brief recap...

272 Views

0 replies

0 likes

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Superuser Contribution Can't install Spotify on Google Pixel 7pro (device isn't compatible)

Plan: PremiumCountry: USADevice: Google Pixel 7 pro (256Gb)Operating System: Android ver 13 My Question or Issue:Spotify can't be installed on my new phone. When I am trying to download Spotify from Google Play Store I am getting an error message: ''...

Newbie

Plan: Premium Country: USA Device: Google Pixel 7 pro (256Gb) Operating System: Android ver 13  My Question or Issue: Spotify can't be installed on my new phone. When I am ...

Eni

Moderator

5323 Views

1 replies

2 likes

device isn't compatible
Google Pixel
google pixel 7 pro
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App just won't open

PlanPremiumCountryIrelandDeviceTCL 20 Pro 5G / Nothing 1 My Question or IssueWhen I open the app, it asks me to log in. I enter the correct login details and I just get the green swirl for a few minutes and get the "something went wrong" message. Thi...

Visitor

Plan Premium Country Ireland Device TCL 20 Pro 5G / Nothing 1   My Question or Issue When I open the app, it asks me to log in. I enter the correct login details and I just get the green...

Taylith

Community Legend

418 Views

1 replies

1 likes

  • 418 Views
  • 1 replies
  • 1 likes

Audio quality settings make no difference

PlanPremiumCountry DeviceXiaomi Operating SystemAndroid 13 My Question or Issue Audio quality settings make no difference. If I select low or very high, the quality is the same.

Casual Listener

Plan Premium Country   Device Xiaomi  Operating System Android 13   My Question or Issue   Audio quality settings make no difference. If I select low or very high, the ...

Prague

Community Legend

1944 Views

1 replies

1 likes

  • 1944 Views
  • 1 replies
  • 1 likes

Cancel Spotify, Join Tidal

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy Z FoldOperating SystemAndroid Oreo My Question or IssueSpotify has made their app useless, and intrusive while taking our money and ignoring our feedback. It has been WEEKS with HUNDREDS ...

Casual Listener

Plan Premium Country United States of America Device Samsung Galaxy Z Fold Operating System Android Oreo   My Question or Issue Spotify has made their app useless, and intrusive w...

386 Views

0 replies

5 likes

  • 386 Views
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  • 5 likes

Superuser Contribution Version 8.8.24.2 Crashing Android 13 when opening podcasts (Samsung Snapdragon 888)

Plan Premium Country Canada Device Samsung Galaxy S21 Ultra Operating System Android 13 My Question or Issue Version 8.8.24.2 is crashing when opening podcasts. Music seems to be ok with limited testing. I am in the Alpha Testing group, this version ...

Regular

Plan Premium Country Canada Device Samsung Galaxy S21 Ultra  Operating System Android 13   My Question or Issue Version 8.8.24.2 is crashing when opening podcasts. Music...

66fasty

Visitor

1472 Views

7 replies

2 likes

Android
Android 13
Crash Android
Podcast Galaxy s21
Samsung S21 Ultra
  • 1472 Views
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Superuser Contribution Tracks stopping

Hello,I like to listen to audiobooks. Recently, all tracks stop after about a minute. Sometimes the next one follows, but often something is played. These "random hits" do not come from the files I listen to. What is the reason for this and how can I...

Newbie

Hello, I like to listen to audiobooks. Recently, all tracks stop after about a minute. Sometimes the next one follows, but often something is played. These "random hits" do not come from the files I...

Alex

Spotify Legend

285 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I turn off crossfade?

For some reason reason that I don't understand crossfade is turning on but only in some playlist. I like to keep my crossfade in 0 but it appears that it is being turned to maximum on some playlist, rock mix is one of them, and I don't know how to ma...

Visitor

For some reason reason that I don't understand crossfade is turning on but only in some playlist. I like to keep my crossfade in 0 but it appears that it is being turned to maximum on some playlist, ...

Dessi

Moderator

825 Views

3 replies

0 likes

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Superuser Contribution Crashes, with the new tiles. When the phone is off or is leaves the app

I enjoy listening to music during my nine hours shift but whenever I scroll even one tile I was down with your new ui. It crashes within a minute of leaving the app or turning off the phone. I'm on a Motorola one 5g UW

Newbie

I enjoy listening to music during my nine hours shift but whenever I scroll even one tile I was down with your new ui. It crashes within a minute of leaving the app or turning off the phone. I'm...

Dian

Spotify Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes