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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

409509 Views

554 replies

37 likes

Account
Free
  • 409509 Views
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  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8916 Views

0 replies

7 likes

  • 8916 Views
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Superuser Contribution Video podcasts will not play

I have not been able to play podcasts that have a video option on my phone. I have tried a clean install. I've tried clearing data and cache. I've tried toggling the video settings on/off with restarting the app. I'm not able to play audio only versi...

Visitor

I have not been able to play podcasts that have a video option on my phone. I have tried a clean install. I've tried clearing data and cache. I've tried toggling the video settings on/off with restar...

Vasil

Moderator

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs stop playing as if buffering

Whenever I play any downloaded audio, after around usually 15-20 minutes of listening, Spotify will stop playback as if buffering, with the time still ticking up. When I pause, it jumps back to where the audio stopped and will usually play a few seco...

Visitor

Whenever I play any downloaded audio, after around usually 15-20 minutes of listening, Spotify will stop playback as if buffering, with the time still ticking up. When I pause, it jumps back to where...

Vasil

Moderator

1554 Views

1 replies

0 likes

  • 1554 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saving to SD card formatted as internal storage impossible?

hi, being a premium user Id like to use Spoitfy offline on my smartphone.Problem: with limited internal storage (Google Apps cannot be deleted) I HAD to format my SD card as internal storage.By doing so I cant use my SD card as Spotify storage. WHY?C...

Roadie

hi,   being a premium user Id like to use Spoitfy offline on my smartphone. Problem: with limited internal storage (Google Apps cannot be deleted) I HAD to format my SD card as internal s...

Susan_GP

Moderator

802 Views

3 replies

0 likes

  • 802 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pressing Pause Disables Play Button on Pixel Watch 2

Devices: Pixel 2 Watch (version 13), Pixel 6 Phone (Android 14) Steps to reproduce:Open Spotify app on Pixel watch 2Choose something to playPlay through phoneClick pause on watchNote that all music pauses and play and skip buttons become disabled. On...

Newbie

Devices: Pixel 2 Watch (version 13), Pixel 6 Phone (Android 14)   Steps to reproduce: Open Spotify app on Pixel watch 2 Choose something to play Play through phone Click pause on watch No...

Lyubka

Moderator

581 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Eliminate an artist from the home page

I open spotify and constaly a podcast is suggested in my home page. Moreover, apparently this author starts automatically added in my song list.How can I eliminate this suggestion from my home page and how can I stop it to be in my queue?

Visitor

I open spotify and constaly a podcast is suggested in my home page. Moreover, apparently this author starts automatically added in my song list. How can I eliminate this suggestion from my home pa...

Yordan

Moderator

1460 Views

1 replies

0 likes

  • 1460 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to enable Spotify Canvas?

I don't have Spotify Canvas on my phone. It used to work normally, but now I don't have and can't see an option in settings to enable it. How to deal with this problem? I have the latest app update

Visitor

I don't have Spotify Canvas on my phone. It used to work normally, but now I don't have and can't see an option in settings to enable it. How to deal with this problem? I have the latest app update

yanshtt

Newbie

1136 Views

4 replies

2 likes

  • 1136 Views
  • 4 replies
  • 2 likes

I literally can't log in on my android phone

I tried Facebook login and regular login, it just goes to a black screen. I'm on a pixel 6 Pro, downloaded the app from the play store

Regular

I tried Facebook login and regular login, it just goes to a black screen. I'm on a pixel 6 Pro, downloaded the app from the play store 

SPABM

Regular

2004 Views

8 replies

0 likes

  • 2004 Views
  • 8 replies
  • 0 likes

Superuser Contribution Why does my Spotify keep connecting to devices I do not select or do not want to use?

PlanPremiumCountryusaDeviceMoto G G5Operating SystemLatest Android My Question or IssueWhy does my Spotify keep connecting to devices I do not select or do not want to use? How do I remove them?

Regular

  Plan Premium Country usa Device Moto G G5 Operating System Latest Android   My Question or Issue Why does my Spotify keep connecting to devices I do not select or do not want t...

AlejaR

Moderator

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle not working properly

I scroll through my liked songs, and I play a song. I watch shuffle get enabled in front of my eyes *even though I explicitly disabled it*.I disable shuffle.It completely forgets the fact I played a song halfway through liked songs, and the queue sta...

Music Fan

I scroll through my liked songs, and I play a song.  I watch shuffle get enabled in front of my eyes *even though I explicitly disabled it*. I disable shuffle. It completely forgets the fact ...

AlejaR

Moderator

547 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Car Mode switching playlists

Plan: PremiumCountry: Australia Device: Samsung Galaxy S21 UltraOperating System: Android 13 My Question or IssueOkay, so I have a weird question. When I jump into my car in the morning, and turn on Spotify, it jumps into Car Mode (no issues with tha...

Casual Listener

Plan: Premium Country: Australia   Device: Samsung Galaxy S21 Ultra Operating System: Android 13   My Question or Issue Okay, so I have a weird question. When I jump into my ...

thegreengrass

Casual Listener

4164 Views

7 replies

3 likes

Android
car mode
  • 4164 Views
  • 7 replies
  • 3 likes

Superuser Contribution Spotify only works with WIFI

PlanPremiumCountryColombiaDeviceXiaomi mi A3Operating SystemAndroid 11My Question or IssueSpotify shows "offline" when wifi is not connected. I've deleted the app twice, deleted all files related but it doesn't fix. 4G works perfect with every app bu...

Visitor

Plan Premium Country Colombia Device Xiaomi mi A3 Operating System Android 11 My Question or Issue Spotify shows "offline" when wifi is not connected. I've deleted the app twice, deleted all...

AlejaR

Moderator

1893 Views

5 replies

0 likes

  • 1893 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can i play multi session on two mobiles with one account at the same time? ?

Hi, Hope you are enjoying your life I am using Spotify on two mobile. One for mu girl friend and second for my personal. I login one account on two mobiles. When i play any song on my Spotify why my girlfriend mobile also play same song same time. So...

Music Fan

Hi, Hope you are enjoying your life ❤️   I am using Spotify on two mobile. One for mu girl friend and second for my personal. I login one account on two mobiles. When i play any song on my Sp...

Ivelina

Moderator

959 Views

1 replies

0 likes

Multi Session
one accounts
two mobile
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  • 0 likes

Superuser Contribution Spotify starts, pauses, switches, and stops songs on its own

Hi,Since a few days, Spotify starts, pauses, stops, and switches songs on its own. This happens on my phone and as far as I can tell, it only happens when I have my headphones plugged in.Even when I close the Spotify app, it'll start a song again. Ev...

Casual Listener

Hi, Since a few days, Spotify starts, pauses, stops, and switches songs on its own. This happens on my phone and as far as I can tell, it only happens when I have my headphones plugged in. Even...

Günaydın11

Visitor

901 Views

6 replies

0 likes

  • 901 Views
  • 6 replies
  • 0 likes

Superuser Contribution Alarm has endless loading circle when connecting to Spotify library

Premium account (Slovenia) made on an old email account (not with Google authentication)Android 10 (update 2021-01-01) - Android One versionSpotify v.8.6.0.830(native) Clock v6.3.1Simply put, when in the clock app's alarm section I go under Spotify t...

Newbie

Premium account (Slovenia) made on an old email account (not with Google authentication) Android 10 (update 2021-01-01) - Android One version Spotify v.8.6.0.830 (native) Clock v6.3...

mestereaga

Casual Listener

4525 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

[Android] Crash when searching with an invalid URL escape code

Most of the time searching % crashes the app. PlanPremiumCountryUSADevicePixel 7Operating SystemAndroid 14 My Question or IssueAny search on Spotify Android that contains an invalid URL escape code crashes the app. This includes the following strings...

Casual Listener

Most of the time searching % crashes the app.   Plan Premium Country USA Device Pixel 7 Operating System Android 14   My Question or Issue Any search on Spotify Android that con...

kupiakos

Casual Listener

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to like, add songs to library with Talkback screen reader on Android

Hello,Pixel 6 pro, Android 14, Spotify premium and in Canada.Currently, using the Talkback screen reader it is not possible to like / add a song to my library. The option to do so in the now playing screen or the mini player at the bottom of the scre...

Casual Listener

Hello, Pixel 6 pro, Android 14, Spotify premium and in Canada. Currently, using the Talkback screen reader it is not possible to like / add a song to my library. The option to do so in the now play...

AlejaR

Moderator

574 Views

1 replies

0 likes

accessibility
Android
blind
Library
Talkback
  • 574 Views
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Solved!!Superuser Contribution Spotify crashing in Amazon Kids

I have a Spotify family account. My daughter is on my family account. She has a Fire HD 10 (11th Generation) with an Amazon Kids account. She has the Spotify app loaded in her Amazon Kids app.Everything was working fine, until a recent update that ad...

Casual Listener

I have a Spotify family account. My daughter is on my family account. She has a Fire HD 10 (11th Generation) with an Amazon Kids account. She has the Spotify app loaded in her Amazon Kids app. E...

HM121

Casual Listener

4741 Views

18 replies

0 likes

  • 4741 Views
  • 18 replies
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Superuser Contribution I can't able to login

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maria

Moderator

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android auto and bluetooth crashing

Plan: Premium individual Country: Canada Device: Galaxy S23 UltraOperating System: Android 13, One UI 5.1Spotify app version: 8.8.80.599 My Question or Issue Hey! So I've been having this issue fornthe past little bit and it's started getting way too...

Regular

Plan: Premium individual  Country: Canada   Device: Galaxy S23 Ultra Operating System: Android 13, One UI 5.1 Spotify app version: 8.8.80.599   My Quest...

Maria

Moderator

1928 Views

6 replies

0 likes

  • 1928 Views
  • 6 replies
  • 0 likes