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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6901 Views

0 replies

7 likes

  • 6901 Views
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  • 7 likes

Superuser Contribution Why can't I see my queue on Spotify mobile?

I have added a bunch of songs to my queue, and Spotify is currently playing from my queue. However, the queue button when I look at Now Playing is greyed out, and nothing happens when I click it, so I cannot rearrange my queue or look at what's comin...

Visitor

I have added a bunch of songs to my queue, and Spotify is currently playing from my queue. However, the queue button when I look at Now Playing is greyed out, and nothing happens when I click it, so ...

Stacey_B

Casual Listener

6004 Views

9 replies

0 likes

  • 6004 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Bug - Interface gibberish

https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default Bug reappears when the locale is Chinese. Devices: PC Androd IOS MacOS WEB

Casual Listener

https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default    Bug reappears when the locale is Chinese.     Devices: PC Androd IOS MacOS WEB

MihailY

Moderator

447 Views

3 replies

0 likes

  • 447 Views
  • 3 replies
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Superuser Contribution I can't play or access anything with the android app.

PlanPremiumCountrySpainDeviceZTE Nubia Red Magic 7 16/256Operating SystemAndroid 12My Question or IssueI can't use Spotify.I tried reinstalling, updating, and everything and it just doesn't work.The app says like "Something occured. Try again?" I pre...

Visitor

Plan Premium Country Spain Device ZTE Nubia Red Magic 7 16/256 Operating System Android 12 My Question or Issue I can't use Spotify. I tried reinstalling, updating, and everything and it ju...

Yordan

Moderator

1388 Views

6 replies

0 likes

Android
nothing
Play
Playlists
  • 1388 Views
  • 6 replies
  • 0 likes

Superuser Contribution The volume only works up to half.!?

I had just put on a song and started to increase the volume, and a message appeared saying that high volume is harmful to hearing and there was a safety way for that.. And there were two options to click, agree and cancel. And I accidentally clicked ...

Newbie

I had just put on a song and started to increase the volume, and a message appeared saying that high volume is harmful to hearing and there was a safety way for that.. And there were two options to c...

Eni

Moderator

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Auto Plays After Pausing Android Auto

PlanPremiumCountryUSADeviceSamsung Galaxy A23 5GOperating SystemAndroid 13 My Question or IssueSpotify will resume playing through the phone speaker after the first few seconds following pausing via the Android Auto interface or if I turn off my car....

Roadie

Plan Premium Country USA Device Samsung Galaxy A23 5G Operating System Android 13   My Question or Issue Spotify will resume playing through the phone speaker after the first few secon...

MihailY

Moderator

4725 Views

16 replies

1 likes

  • 4725 Views
  • 16 replies
  • 1 likes

Superuser Contribution Search voice option replaced with stupid camera option. Camera? wth???

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ViThor

Casual Listener

2149 Views

8 replies

2 likes

  • 2149 Views
  • 8 replies
  • 2 likes

Superuser Contribution Crashing on android

Hi, I'm currently using this version of the application (8.8.26.56) and when I try to listen to something the app just crash. What I have to do? Thanks in advance for the help ^^

Newbie

Hi, I'm currently using this version of the application (8.8.26.56) and when I try to listen to something the app just crash. What I have to do? Thanks in advance for the help ^^

Eni

Moderator

274 Views

1 replies

1 likes

  • 274 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't download music

PlanPremium duoÜlkeTürkiye CihazXiaomi resmi note 11sİşletim sistemiMIUI13 Sorum veya SorunumI can't download music

Visitor

  Plan Premium duo Ülke Türkiye  Cihaz Xiaomi resmi note 11s İşletim sistemi MIUI13   Sorum veya Sorunum I can't download music

Eni

Moderator

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
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Solved!!Superuser Contribution Volume Level setting not changing in landscape orientation

PlanPremiumCountryGermanyDeviceSamsung Galaxy S22Operating SystemAndroid 13 OneUI 5.1 My Question or IssueWhen using Spotify App on Android device in landscape orientation, it is not possible to change the volume level setting. The dropdown opens and...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S22 Operating System Android 13 OneUI 5.1   My Question or Issue When using Spotify App on Android device in landscape orientation, i...

MihailY

Moderator

1044 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Current Device: This Phone. Can not switch to another device.

When I click the "playback devices" icon near the play button, it opens a screen displaying "Current Device - This phone. Use your mobile device as a remote control. Start a remote group session", but nowhere does it offer the usual options for me to...

Casual Listener

When I click the "playback devices" icon near the play button, it opens a screen displaying "Current Device - This phone.  Use your mobile device as a remote control.  Start a remote group ...

Lyubka

Moderator

571 Views

1 replies

0 likes

cast
  • 571 Views
  • 1 replies
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Superuser Contribution Auto-Download Podcast Feature Hangs

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 10+Operating SystemAndroid 12 My Question or IssueWhen enabled, the auto-download feature for new podcasts will attempt to download anything new and they all "hang" with spinning download icons but ...

Regular

Plan Premium Country United States Device Samsung Galaxy 10+ Operating System Android 12   My Question or Issue When enabled, the auto-download feature for new podcasts will attempt to...

demkoiib

Newbie

1157 Views

2 replies

0 likes

Android
Auto download
podcast
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  • 2 replies
  • 0 likes

Superuser Contribution +spotify next to my name on the playlist

PlanPremiumCountryUKDeviceSamsung Galaxy M31Operating SystemAndroid 12 My Question or IssueWhy does one of my playlists have my name +Spotify next to it? This playlist is not colaborative or anything, I want it just to be for me. I think it is also p...

Visitor

Plan Premium Country UK Device Samsung Galaxy M31 Operating System Android 12   My Question or Issue Why does one of my playlists have my name +Spotify next to it? This playlist is not...

booger077

Visitor

8180 Views

7 replies

1 likes

  • 8180 Views
  • 7 replies
  • 1 likes

Démarrage en pleine nuit de l'application

L'application s'allume toute seule en pleine nuit

Visitor

L'application s'allume toute seule en pleine nuit

Bittencourt

Spotify Star

293 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Now playing view closes when adding to playlist

When I listen to some music (eg. in the car, while cleaning, etc.), I like to go back through what I've listened to and add some tracks to different playlists. Initially, I could do this by adding a track to the playlist in the "now playing" view, sw...

Music Fan

When I listen to some music (eg. in the car, while cleaning, etc.), I like to go back through what I've listened to and add some tracks to different playlists. Initially, I could do this by adding a ...

Yo-C

Music Fan

1551 Views

7 replies

0 likes

  • 1551 Views
  • 7 replies
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Superuser Contribution "this phone" no longer an option in devices menu

When I am connected to a Bluetooth device or casting with Spotify connect there is no longer an option to switch the audio to my personal device. This definitely used to be there. Additionally, after disconnecting Bluetooth, Spotify continues to appe...

Visitor

When I am connected to a Bluetooth device or casting with Spotify connect there is no longer an option to switch the audio to my personal device. This definitely used to be there. Additionally, after...

Alex

Spotify Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Too many ads

I have a free account but am getting way more ads than I expected. It's about 5 ads for every 2 songs. Sometimes even after just 1 song. This doesn't seem right?Using android app.

Visitor

I have a free account but am getting way more ads than I expected. It's about 5 ads for every 2 songs. Sometimes even after just 1 song. This doesn't seem right? Using android app.

Mitre226644

Roadie

888 Views

4 replies

0 likes

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Superuser Contribution My shuffle is queuing the same song twice in a row

I have a playlist on shuffle, not on repeat or anything, the playlist contains only one copy of each song inside (ie songs are not in the playlist more than once). The queue generated (please note, this is the queue generated, not a queue I have made...

Casual Listener

I have a playlist on shuffle, not on repeat or anything, the playlist contains only one copy of each song inside (ie songs are not in the playlist more than once). The queue generated (please note,...

JMP18

Visitor

2637 Views

4 replies

0 likes

  • 2637 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify stops playing tracks after few moments when screen is locked - android

Hey, Spotify will stop playing after 1 to let's say 30 seconds after screen is locked. Same is happening on my wife's S22 samsung. I have S20 samsung. It started months ago, I reinstalled the app, have it permissions it needed for sound... deleted me...

Visitor

Hey,  Spotify will stop playing after 1 to let's say 30 seconds after screen is locked.  Same is happening on my wife's S22 samsung. I have S20 samsung. It started months ago, I reinstall...

OscarDC

Moderator

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abo ausversehe gekündigt

28.03.2023 ausversehen gekündigt angemeldet mit ********@*********Bitte rückgängig machen

Newbie

28.03.2023 ausversehen gekündigt angemeldet mit ********@********* Bitte rückgängig machen

Lyubka

Moderator

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't log in it says something went wrong

I bought a new phone and installed spotify. When I try to log in it says "something went wrong" try again. It was working at my old phone. I tried to uninstall and reinstall, clear data, rebooting, use mobile data or wi-fi, give all the permissions, ...

Casual Listener

I bought a new phone and installed spotify. When I try to log in it says "something went wrong" try again. It was working at my old phone. I tried to uninstall and reinstall, clear data, rebooting, u...

TheFaruk

Casual Listener

866 Views

5 replies

1 likes

  • 866 Views
  • 5 replies
  • 1 likes