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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840056 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840056 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13655 Views
  • 1 replies
  • 0 likes
  • 13655 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local files wont download after new update

Since the new update my phone can't download any new songs.There is a circle with an exclamation mark before every local song i try to add.I've reinstalled Spotify and it does not make a difference. Please take a look at this asap. This happens on 2 ...

  • Regular
  • Since the new update my phone can't download any new songs. There is a circle with an exclamation mark before every local song i try to add. I've reinstalled Spotify and it does not make a differen...
  • Eni
  • Moderator
  • 261 Views
  • 3 replies
  • 0 likes
  • Android
    local download
    Spotify
  • 261 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloading playlist - what is "offline"?

I understand how downloading songs and playlists work and how to use them offline. But I have trouble finding confirmation on how Spotify behaves when being on cellular data playing a pre-downloaded playlist. Since my phone is never offline, it is ei...

  • Regular
  • I understand how downloading songs and playlists work and how to use them offline. But I have trouble finding confirmation on how Spotify behaves when being on cellular data playing a pre-downloaded ...
  • Ver
  • Spotify Legend
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs don't download, white exclamation mark

PlanPremiumCountryAustraliaDeviceSony Walkman NW-A100 SeriesOperating SystemAndroid My Question or IssueI've attempted to download songs to listen to offline but they continue to fail and show up with white exclamation marks but are still continuing ...

  • Regular
  • Plan Premium Country Australia Device Sony Walkman NW-A100 Series Operating System Android   My Question or Issue I've attempted to download songs to listen to offline but they continu...
  • Mihail
  • Spotify Legend
  • 9589 Views
  • 12 replies
  • 0 likes
  • 9589 Views
  • 12 replies
  • 0 likes

Superuser Contribution Why can't I watch video once my phone links to car Bluetooth?

When my phone links to the cars Bluetooth I am no longer able to watch video of Joe Rogans podcast. I can watch it normally but once in the car it switches to audio only with no video option. I turn car mode off and still no option for video. Very an...

  • Casual Listener
  • When my phone links to the cars Bluetooth I am no longer able to watch video of Joe Rogans podcast. I can watch it normally but once in the car it switches to audio only with no video option. I turn ...
  • Novy
  • Moderator
  • 395 Views
  • 5 replies
  • 0 likes
  • 395 Views
  • 5 replies
  • 0 likes

Superuser Contribution Song shows wrong time

When listening on my pc, I use my phone to control the music. But when any song starts the player skips forward about 1 minute. The actual song still plays normally but the time on the player is wrong. This only happens when I select my PC on the dev...

  • Casual Listener
  • When listening on my pc, I use my phone to control the music. But when any song starts the player skips forward about 1 minute. The actual song still plays normally but the time on the player is wron...
  • Mihail
  • Spotify Legend
  • 1087 Views
  • 6 replies
  • 3 likes
  • 1087 Views
  • 6 replies
  • 3 likes

Superuser Contribution Spotify Android App stuck on one song and 0:00 playing on Sonos

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or IssueWhen playing Spotify from phone on Sonos the song tile on the app never advances to the now playing song and the counter is stuck at 0:00 yet the next songs ...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android 11   My Question or Issue When playing Spotify from phone on Sonos the song tile on the app never advances ...
  • Xenia
  • Moderator
  • 659 Views
  • 2 replies
  • 0 likes
  • Spotify app stuck
  • 659 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify searched songs keep repeating

When I search for a specific artist to listen to while in offline mode, I will click on one of their songs to play and usually when that one song finishes playing it either moves on to the next song in that search criteria or shuffle between the sear...

  • Newbie
  • When I search for a specific artist to listen to while in offline mode, I will click on one of their songs to play and usually when that one song finishes playing it either moves on to the next song ...
  • Novy
  • Moderator
  • 927 Views
  • 2 replies
  • 3 likes
  • 927 Views
  • 2 replies
  • 3 likes

Superuser Contribution Bugs when playing on external device with new version

Since yesterdays update I am experiencing incredible annoying bugs.When I play music on external devices, the playtime is not shown. It stays at 0:00 while the song is playing at the device. When the song is over and the next one is played, it doesn'...

  • Regular
  • Since yesterdays update I am experiencing incredible annoying bugs. When I play music on external devices, the playtime is not shown. It stays at 0:00 while the song is playing at the device. When...
  • Eni
  • Moderator
  • 409 Views
  • 4 replies
  • 5 likes
  • 409 Views
  • 4 replies
  • 5 likes

Superuser Contribution [LG Smart Phone] Music not progressing on phone and settings are weird

PlanPremiumCountryUSDevice(LG Stylo 6) My Question or IssueAlright, so I usually use my phone as a remote to sync Spotify on both my google home mini, but it's not been working. First, songs appear to either be wrong or not playing on my phone (just ...

  • Newbie
  • Plan Premium Country US Device (LG Stylo 6)   My Question or Issue Alright, so I usually use my phone as a remote to sync Spotify on both my google home mini, but it's not been worki...
  • Novy
  • Moderator
  • 239 Views
  • 1 replies
  • 0 likes
  • Other
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to pair Spotify with Samsung Buds+ and Samsung Galaxy Active 2 watch

I am having a audio problem between Spotify and Samsung Buds+, Active 2 watch.The Buds+ are paired with watch. I can hear the MUSIC app.However, although my Spotify playlist is on my watch, when it plays, I cannot hear it thru my Buds.If I use my Sam...

  • Visitor
  • I am having a audio problem between Spotify and Samsung Buds+, Active 2 watch. The Buds+ are paired with watch. I can hear the MUSIC app. However, although my Spotify playlist is on my watch, when ...
  • Novy
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turn off top section

PlanPremiumCountryUSA Operating SystemAndroid My Question or IssueA few weeks ago this section at the top stated showing up with random albums/podcasts in it. I assumed it was top playlists/albums, but I guess not? It seems like it's more to push pod...

  • Casual Listener
  • Plan Premium Country USA  Operating System Android    My Question or Issue A few weeks ago this section at the top stated showing up with random albums/podcasts in it. I assume...
  • Mario
  • Spotify Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Go online to see menu.

PlanPremiumCountryEnglandDeviceSamsung Galaxy A6 2018 (December)Operating SystemAndroid 9.0My Question or Issue Constantly says "Go online to see menu." When I'm online already, try it with both 4G and Wi-Fi, but it shouldn't matter anyway as I am on...

  • Visitor
  • Plan Premium Country England Device Samsung Galaxy A6 2018 (December) Operating System Android 9.0 My Question or Issue   Constantly says "Go online to see menu." When I'm online alrea...
  • Ivan
  • Spotify Legend
  • 5320 Views
  • 12 replies
  • 12 likes
  • Error
    go online to see menu
    Help
    Spotify not working
    spotify not working on android
  • 5320 Views
  • 12 replies
  • 12 likes

Solved!!Superuser Contribution Available song does not play

Spoiler (Highlight to read) PlanPremiumCountryCHILE Device(Motorola One)Operating System( Android Oreo) My Question or IssueI want to play a song specificly and it shows available in the playlist or artist menu... but its the only one does not play w...

  • Casual Listener
  •   Plan Premium Country CHILE   Device (Motorola One) Operating System ( Android Oreo)   My Question or Issue I want to play a song specificly and it shows available in...
  • Ivan
  • Spotify Legend
  • 399 Views
  • 3 replies
  • 0 likes
  • Android
    player
    Premium
  • 399 Views
  • 3 replies
  • 0 likes

Superuser Contribution No video for Joe rogan

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 20 ultraOperating SystemAndroid Oreo My Question or IssueI can still not watch the Joe rogan podcast on my phone. It has been months since you've acquired Joe rogan, with the promise of being a...

  • Visitor
  • Plan Premium Country United States Device Samsung Galaxy Note 20 ultra Operating System Android Oreo   My Question or Issue I can still not watch the Joe rogan podcast on my phone. It ...
  • Ver
  • Spotify Legend
  • 1571 Views
  • 1 replies
  • 0 likes
  • 1571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lockscreen, album art pictures

PlanpremiumCountryfinlandDeviceOneplus 7 proOperating System)android 10My Question or IssueIt Ias been asked for years and you seem to never pay attention to it.Can you please give us an option to disable the cover art wallpaper in the lock screen? T...

  • Visitor
  •   Plan premium Country finland Device Oneplus 7 pro Operating System ) android 10 My Question or Issue It Ias been asked for years and you seem to never pay attention to it. Can you ...
  • óruairc
  • Casual Listener
  • 1637 Views
  • 3 replies
  • 7 likes
  • 1637 Views
  • 3 replies
  • 7 likes

Superuser Contribution Something went wrong ..

Plan CountryUAEDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am using Galaxy S6 tablet, after OS last update whenever am clicking on the artist name on Spotify ...

  • Casual Listener
  • Plan   Country UAE Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I am usi...
  • Nabil-dxb
  • Casual Listener
  • 214 Views
  • 2 replies
  • 0 likes
  • 214 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing every 30 sec. while playing a song but podcasts are OK

PlanPremiumCountryTurkey DeviceHuawei Mate 10Operating SystemAndroid 9 My Question or IssueWhether it is on the background or opened on the screen, Spotify keeps pausing every 30 seconds only when playing a song, not podcast. I tried pretty much ever...

  • Casual Listener
  • Plan Premium Country Turkey  Device Huawei Mate 10 Operating System Android 9   My Question or Issue Whether it is on the background or opened on the screen, Spotify keeps pausing...
  • Novy
  • Moderator
  • 1594 Views
  • 1 replies
  • 0 likes
  • 1594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems Connecting from Desktop to Andriod

PlanPremiumCountryUnited StatesDeviceOnePlus 8 Pro, PCOperating SystemOxygen Os 11, Windows 10 My Question or IssueWhen trying to transfer music from one device to the other, an issue I face is going from my computer to my phone, when I open Spotify ...

  • Music Fan
  • Plan Premium Country United States Device OnePlus 8 Pro, PC Operating System Oxygen Os 11, Windows 10   My Question or Issue When trying to transfer music from one device to the other,...
  • Ivan
  • Spotify Legend
  • 469 Views
  • 4 replies
  • 0 likes
  • andriod
    Desktop
    Windows 10
  • 469 Views
  • 4 replies
  • 0 likes

Superuser Contribution No Lyrics Option

PlanPremium StudentCountrySloveniaDeviceSamsung Galaxy s20Operating SystemAndroid 11, Windows 10 My Question or IssueI have switched from Deezer to Spotify, because of the student discount. I really miss the lyrics option and as far as I know it shou...

  • Visitor
  • Plan Premium Student Country Slovenia Device Samsung Galaxy s20 Operating System Android 11, Windows 10   My Question or Issue I have switched from Deezer to Spotify, because of the st...
  • Ver
  • Spotify Legend
  • 254 Views
  • 1 replies
  • 2 likes
  • 254 Views
  • 1 replies
  • 2 likes

Superuser Contribution Trouble playing Offline after recent update(s)

PlanFamilyCountryUSADeviceGalaxy Note 20 UltraOperating SystemAndroid 11.0Spotify Version8.6.18.720My Question or IssueAfter the two most recent updates, I'm not able to play any offline media. I live where there is no connectivity of any kind such a...

  • Visitor
  • Plan Family Country USA Device Galaxy Note 20 Ultra Operating System Android 11.0 Spotify Version 8.6.18.720 My Question or Issue After the two most recent updates, I'm not able to play an...
  • Ivan
  • Spotify Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

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