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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389909 Views

545 replies

34 likes

Account
Free
  • 389909 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8116 Views

0 replies

7 likes

  • 8116 Views
  • 0 replies
  • 7 likes

Superuser Contribution How to report a third party app that doen't respect ToS

Hi there,there's an Android app that IMO infringe the ToS of Spotify (it lets download tracks by non premium account); how to report it?

Newbie

Hi there, there's an Android app that IMO infringe the ToS of Spotify (it lets download tracks by non premium account); how to report it?  

Maria

Moderator

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like button not updating

PlanPremium FamilyCountryGermanyDeviceGalaxy S22 Ultra 5GOperating SystemAndroid 13, OneUI 5.1 My Question or IssueOn the mobile app in some listening situations the like songs button isn't working properly. It'll add the song to your liked songs but...

Casual Listener

Plan Premium Family Country Germany Device Galaxy S22 Ultra 5G Operating System Android 13, OneUI 5.1   My Question or Issue On the mobile app in some listening situations the like son...

Dunnerski

Casual Listener

2621 Views

12 replies

0 likes

  • 2621 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Songs won't play in playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DeviceNote 8Operating SystemAndroid 9 My Question or IssueThe songs that have already been added in playlist awhi...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device Note 8 Operating System Android 9 &...

Maria

Moderator

14510 Views

7 replies

1 likes

  • 14510 Views
  • 7 replies
  • 1 likes

Android no sound

PlanPremium DeviceMoto G10Android My Question or IssueI have no sound when playing tracks.I do have sound when selecting items such as 'Explore Genres' I've read many of the similar threads and have tried(amongst other things) all of the following:Mu...

Casual Listener

Plan Premium   Device Moto G10 Android   My Question or Issue I have no sound when playing tracks. I do have sound when selecting items such as 'Explore Genres'   I've read ...

Sdawlatly1

Casual Listener

763 Views

4 replies

3 likes

  • 763 Views
  • 4 replies
  • 3 likes

Android Radio stuck on weird screen

PlanPremiumCountryNLDeviceCar radioOperating SystemAndroid My Question or IssueUsually when I play music, I get a screen with actual visible buttons. But all of a sudden, I get a HUGE image that goes over the buttons and because of that, my Spotify i...

Music Fan

Plan Premium Country NL Device Car radio Operating System Android   My Question or Issue Usually when I play music, I get a screen with actual visible buttons. But all of a sudden, I g...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Superuser Contribution Swipe to queue not working with enhanced playlists

PlanPremiumCountrySwitzerlandDeviceHuawei Mate 10 ProOperating SystemEMUI 12 (Android 11) My Question or IssueI noticed that the swipe to queue feature does not work when playing a enhanced playlist. I don't see why it would be a problem in terms of ...

Regular

Plan Premium Country Switzerland Device Huawei Mate 10 Pro Operating System EMUI 12 (Android 11)   My Question or Issue I noticed that the swipe to queue feature does not work when pla...

Susan_GP

Moderator

25222 Views

33 replies

5 likes

  • 25222 Views
  • 33 replies
  • 5 likes

Songs not playing on Samsung S23

So I woke up today and Spotify won't play any songs, it plays my podcasts fine (they are not downloaded) but no music will play, regardless of whether it is downloaded or not. When I try to play a song from a playlist the green play button turns to a...

Newbie

So I woke up today and Spotify won't play any songs, it plays my podcasts fine (they are not downloaded) but no music will play, regardless of whether it is downloaded or not.   When I try to ...

SayemR

Casual Listener

1514 Views

3 replies

0 likes

  • 1514 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs not playing on Samsung phone

PlanFamilyDeviceSamsung Galaxy A10Operating SystemAndroid 11 My Question or Issue After a recent phone update, it has become impossible to play songs through my mobile phone. Pressing on a song to play as per usual just brings up the song as normal, ...

Casual Listener

Plan Family Device Samsung Galaxy A10 Operating System Android 11   My Question or Issue   After a recent phone update, it has become impossible to play songs through my mobile pho...

Perkinsrob

Casual Listener

10480 Views

39 replies

7 likes

samsung galaxy
  • 10480 Views
  • 39 replies
  • 7 likes

Superuser Contribution Can’t Add Playlists to Spotify Kids

My kids’ MP3 players (running Android 7.0) worked great with Spotify Kids. All of sudden, when I go to the “For grown-ups” page, Spotify Kids locks up and I can’t access adding playlists. I updated to the latest version of Spotify Kids, but no change...

Casual Listener

My kids’ MP3 players (running Android 7.0) worked great with Spotify Kids. All of sudden, when I go to the “For grown-ups” page, Spotify Kids locks up and I can’t access adding playlists. I updated t...

AlejaR

Moderator

867 Views

3 replies

0 likes

Premium for Family
  • 867 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Don't Volume Down When Pause The Song

PlanPremiumCountryTurkeyDeviceSamsung A54Operating SystemAndroid 13 My Question or IssueI was use Spotify on iOS, music stop with volume downing but in Android, the music stop without down the volume. How can I solve this problem? (My english is not ...

Casual Listener

  Plan Premium Country Turkey Device Samsung A54 Operating System Android 13   My Question or Issue I was use Spotify on iOS, music stop with volume downing but in Android, the m...

Yordan

Moderator

932 Views

3 replies

0 likes

  • 932 Views
  • 3 replies
  • 0 likes

Superuser Contribution Video podcasts will not play

I have not been able to play podcasts that have a video option on my phone. I have tried a clean install. I've tried clearing data and cache. I've tried toggling the video settings on/off with restarting the app. I'm not able to play audio only versi...

Visitor

I have not been able to play podcasts that have a video option on my phone. I have tried a clean install. I've tried clearing data and cache. I've tried toggling the video settings on/off with restar...

Vasil

Moderator

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs stop playing as if buffering

Whenever I play any downloaded audio, after around usually 15-20 minutes of listening, Spotify will stop playback as if buffering, with the time still ticking up. When I pause, it jumps back to where the audio stopped and will usually play a few seco...

Visitor

Whenever I play any downloaded audio, after around usually 15-20 minutes of listening, Spotify will stop playback as if buffering, with the time still ticking up. When I pause, it jumps back to where...

Vasil

Moderator

1419 Views

1 replies

0 likes

  • 1419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saving to SD card formatted as internal storage impossible?

hi, being a premium user Id like to use Spoitfy offline on my smartphone.Problem: with limited internal storage (Google Apps cannot be deleted) I HAD to format my SD card as internal storage.By doing so I cant use my SD card as Spotify storage. WHY?C...

Roadie

hi,   being a premium user Id like to use Spoitfy offline on my smartphone. Problem: with limited internal storage (Google Apps cannot be deleted) I HAD to format my SD card as internal s...

Susan_GP

Moderator

782 Views

3 replies

0 likes

  • 782 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pressing Pause Disables Play Button on Pixel Watch 2

Devices: Pixel 2 Watch (version 13), Pixel 6 Phone (Android 14) Steps to reproduce:Open Spotify app on Pixel watch 2Choose something to playPlay through phoneClick pause on watchNote that all music pauses and play and skip buttons become disabled. On...

Newbie

Devices: Pixel 2 Watch (version 13), Pixel 6 Phone (Android 14)   Steps to reproduce: Open Spotify app on Pixel watch 2 Choose something to play Play through phone Click pause on watch No...

Lyubka

Moderator

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Eliminate an artist from the home page

I open spotify and constaly a podcast is suggested in my home page. Moreover, apparently this author starts automatically added in my song list.How can I eliminate this suggestion from my home page and how can I stop it to be in my queue?

Visitor

I open spotify and constaly a podcast is suggested in my home page. Moreover, apparently this author starts automatically added in my song list. How can I eliminate this suggestion from my home pa...

Yordan

Moderator

1340 Views

1 replies

0 likes

  • 1340 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to enable Spotify Canvas?

I don't have Spotify Canvas on my phone. It used to work normally, but now I don't have and can't see an option in settings to enable it. How to deal with this problem? I have the latest app update

Visitor

I don't have Spotify Canvas on my phone. It used to work normally, but now I don't have and can't see an option in settings to enable it. How to deal with this problem? I have the latest app update

yanshtt

Newbie

1042 Views

4 replies

2 likes

  • 1042 Views
  • 4 replies
  • 2 likes

I literally can't log in on my android phone

I tried Facebook login and regular login, it just goes to a black screen. I'm on a pixel 6 Pro, downloaded the app from the play store

Regular

I tried Facebook login and regular login, it just goes to a black screen. I'm on a pixel 6 Pro, downloaded the app from the play store 

SPABM

Regular

1913 Views

8 replies

0 likes

  • 1913 Views
  • 8 replies
  • 0 likes

Superuser Contribution Why does my Spotify keep connecting to devices I do not select or do not want to use?

PlanPremiumCountryusaDeviceMoto G G5Operating SystemLatest Android My Question or IssueWhy does my Spotify keep connecting to devices I do not select or do not want to use? How do I remove them?

Regular

  Plan Premium Country usa Device Moto G G5 Operating System Latest Android   My Question or Issue Why does my Spotify keep connecting to devices I do not select or do not want t...

AlejaR

Moderator

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle not working properly

I scroll through my liked songs, and I play a song. I watch shuffle get enabled in front of my eyes *even though I explicitly disabled it*.I disable shuffle.It completely forgets the fact I played a song halfway through liked songs, and the queue sta...

Music Fan

I scroll through my liked songs, and I play a song.  I watch shuffle get enabled in front of my eyes *even though I explicitly disabled it*. I disable shuffle. It completely forgets the fact ...

AlejaR

Moderator

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes