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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193579 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193579 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

534735 Views

78 replies

3 likes

  • 534735 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

437788 Views

565 replies

37 likes

Account
Free
  • 437788 Views
  • 565 replies
  • 37 likes

Superuser Contribution Spotify app holds on to old podcasts in drop-down menu.

Spotify shows old podcasts in the drop-down menu of my phone. I have to open the app to skip, pause etc. cache cleared, phone restarted, but miraculously the spotify app "remembers" this unplayed old podcast i haven't listened to in days, even when o...

Newbie

Spotify shows old podcasts in the drop-down menu of my phone. I have to open the app to skip, pause etc.  cache cleared, phone restarted, but miraculously the spotify app "remembers" this unp...

MihailY

Moderator

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Superuser Contribution Anyone know how to contact Spotify directly when the community can't help?

PlanPremiumCountryUkDeviceHuawei p30 proOperating SystemAndroid 10 I would like to get help from an actual Spotify customer service assistant. Anyone know how to contact them because I can't find a way to do it that I understand? My original question...

Casual Listener

Plan Premium Country Uk Device Huawei p30 pro Operating System Android 10   I would like to get help from an actual Spotify customer service assistant. Anyone know how to contact them b...

Susan_GP

Moderator

954 Views

1 replies

0 likes

  • 954 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible de changer le pays dans mon compte

Ma derniere recharge a été faite lorsque j'étais en vacances en espagne. J'essaye de recharger a nouveau mon compte depuis chez moi en belgique. Je ne parviens pas a modifier le pays. Ma gift card n est donc pas validée

Visitor

Ma derniere recharge a été faite lorsque j'étais en vacances en espagne. J'essaye de recharger a nouveau mon compte depuis chez moi en belgique. Je ne parviens pas a modifier le pays. Ma gift card n ...

OscarDC

Moderator

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is re-downloading all of my songs!

I have almost 5K songs in a number of playlists, and many weeks ago I set them all to download so i could listen to them offline during an overseas trip I am now on. I set the Storage setting to use my SD card. Everything was great. All of a sudden S...

Roadie

I have almost 5K songs in a number of playlists, and many weeks ago I set them all to download so i could listen to them offline during an overseas trip I am now on. I set the Storage setting to use ...

EarlPurple

Roadie

2781 Views

12 replies

1 likes

  • 2781 Views
  • 12 replies
  • 1 likes

Superuser Contribution Spotify on Android can't share to WeChat moments,there is no such a selection button when I share.

Spotify on Android can't share to WeChat moments,there is no such a selection button when I share. can u figure out what happened and fix it? Plan Premium Country Philibin Device Xiaomi 14 Pro Operating System Android (Xiaomi Hyperos 1.0.25) My Quest...

Regular

Spotify on Android can't share to WeChat moments,there is no such a selection button when I share. can u figure out what happened and fix it?           Plan   &n...

MihailY

Moderator

2567 Views

7 replies

0 likes

  • 2567 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify won't connect to Google Nest speaker

PlanPremiumCountryCanadaDeviceSamsung Galaxy S20 and Google Nest SpeakerOperating SystemAndroid 12 and One UI 4 My Question or IssueI select my Google Nest Speaker in the connected devices. The Nest Speaker plays the "connected" chime sound however S...

Music Fan

Plan Premium Country Canada Device Samsung Galaxy S20 and Google Nest Speaker Operating System Android 12 and One UI 4   My Question or Issue I select my Google Nest Speaker in the con...

therealoxyd

Newbie

28863 Views

46 replies

0 likes

  • 28863 Views
  • 46 replies
  • 0 likes

Superuser Contribution Search on playlist after fast scrolling down won't show any results

PlanPremiumCountryPeruDeviceSamsung Galaxy S21 FEOperating SystemAndroid 13 - OneUI 5.1 My Question or IssueTrying to search after fast scrolling down the Liked Songs playlist won't show any results. Searching without fast scrolling works as intended...

Casual Listener

Plan Premium Country Peru Device Samsung Galaxy S21 FE Operating System Android 13 - OneUI 5.1   My Question or Issue Trying to search after fast scrolling down the Liked Songs playlis...

AlejaR

Moderator

1192 Views

3 replies

0 likes

  • 1192 Views
  • 3 replies
  • 0 likes

Superuser Contribution [BUG/CRASH] Android app's search decodes the search as an url, causing eventual crashes.

PlanPremiumCountryBrazilDeviceSamsung Galaxy S21 FEOperating SystemAndroid 13, OneUI 5.1 My Question or IssueHello! I was searching for music on Android and typed a % at the end by mistake, and when I searched the app froze and crashed. I tried again...

Casual Listener

Plan Premium Country Brazil Device Samsung Galaxy S21 FE Operating System Android 13, OneUI 5.1       My Question or Issue Hello! I was searching for music on Android and t...

Novy

Moderator

1392 Views

5 replies

1 likes

"android"
"Bug"
"search not working"
  • 1392 Views
  • 5 replies
  • 1 likes

Superuser Contribution Why have the podcasts I listen to suddenly started playing backwards?

They play in reverse order, from newest to oldest if just left to play, quite frustrating to constantly have to select a new episode because it always takes me back to the previous one I already listened to after it finishes.

Visitor

They play in reverse order, from newest to oldest if just left to play, quite frustrating to constantly have to select a new episode because it always takes me back to the previous one I already list...

kierannee

Visitor

2869 Views

2 replies

2 likes

  • 2869 Views
  • 2 replies
  • 2 likes

I cannot find my daylist.

Is daylist available in Europe

Casual Listener

Is daylist available in Europe

miri15xx

Visitor

3169 Views

1 replies

0 likes

  • 3169 Views
  • 1 replies
  • 0 likes

Podcast episode list suddenly cut short

PlanPremiumCountryUkDeviceHuawei p30 proOperating SystemAndroid 10 Have tried the clean as per instructions, however I don't have a file called com.spotify.music to delete. Also I don't have an SD card. Uninstalled and reinstalled, restarted phone se...

Casual Listener

Plan Premium Country Uk Device Huawei p30 pro Operating System Android 10   Have tried the clean as per instructions, however I don't have a file called com.spotify.music to delete. Als...

617 Views

0 replies

0 likes

  • 617 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Andoid] Spotify won't open

PlanPremiumCountryArgentinaDeviceMotorola Moto E5 PlusOperating SystemAndroid 8.0.0 My Question or IssueHi! When trying to open the app, the Spotify logo is showed and then the app is closed without sending any message. I've tryed cleanning all the a...

Newbie

Plan Premium Country Argentina Device Motorola Moto E5 Plus Operating System Android 8.0.0   My Question or Issue Hi!   When trying to open the app, the Spotify logo is showed a...

Maria

Moderator

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

cant play a certain podcast on my phone

There is one podcast that will not play from my phone. Other podcast work fine, but "The Connect with Johnny Mitchell" wont play. When i hit the play button, it turns into the pause button for a split second then goes back to the play button. The pod...

Visitor

There is one podcast that will not play from my phone. Other podcast work fine, but "The Connect with Johnny Mitchell" wont play. When i hit the play button, it turns into the pause button for a spli...

Amay

Spotify Star

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sony tv lags on the end of the song

When play spotify on sony tv every song lag around 10 sec before end. App si running ok, everithing is ok. When play some playlist, every track pause/lag for a second before end.PlanPremiumCountrySlovakiaDevice sony XR65A83JAEP(iPhone 8, Samsung Gala...

Regular

When play spotify on sony tv every song lag around 10 sec before end. App si running ok, everithing is ok. When play some playlist, every track pause/lag for a second before end. Plan Premium Coun...

SKMATO

Regular

1400 Views

2 replies

0 likes

  • 1400 Views
  • 2 replies
  • 0 likes

Assinatura saiu

Assinei o spotify de 3 mês que deu de graça,passou alguns dias e minha assinatura saiu do nada

Visitor

Assinei o spotify de 3 mês que deu de graça,passou alguns dias e minha assinatura saiu do nada

Bittencourt

Spotify Star

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't connect Spotify to Tinder

Sorry, old phone (but updated apps) so can't take screenshots. When trying to connect Tinder to Spotify it prompts me to sign up for Spotify. I select already on Spotify and Continue With Google. It then takes me to account.spotify.com and asks me to...

Casual Listener

Sorry, old phone (but updated apps) so can't take screenshots. When trying to connect Tinder to Spotify it prompts me to sign up for Spotify. I select already on Spotify and Continue With Google. I...

AlejaR

Moderator

6511 Views

12 replies

0 likes

  • 6511 Views
  • 12 replies
  • 0 likes

My spotify connect another devices that is not exist in my near

When I try to open a song, spotify connect to a generic device like casanova's phone or sam's iphone. However, I do not that kind of device in my near. It kind an error. I cannot listen music. Spotify continously connect other devices

Casual Listener

When I try to open a song, spotify connect to a generic device like casanova's phone or sam's iphone. However, I do not that kind of device in my near. It kind an error. I cannot listen music. Spotif...

Hieuthuhai2004

Visitor

756 Views

3 replies

0 likes

  • 756 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with Google Assistant - Wrong Artist

PlanPremiumCountryFranceDeviceOnePlus 5, Android Auto, 2x Google Home, Sonos One My Question or IssueHello,I have linked Spotify with Google Assistant, to launch music via voice commands on my Google Home and Sonos speakers, as well as in Android Aut...

Gig Goer

Plan Premium Country France Device OnePlus 5, Android Auto, 2x Google Home, Sonos One   My Question or Issue Hello, I have linked Spotify with Google Assistant, to launch music via voic...

wheresspot

Newbie

1367 Views

2 replies

0 likes

Google Assistant
Google Home
  • 1367 Views
  • 2 replies
  • 0 likes