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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6858 Views

0 replies

7 likes

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Superuser Contribution I keep having other people's devices start playing music on my phone.

Whenever I start playing a podcast or music, another user not on my wifi or contacts network will start playing another playlist. I have to go to my devices and switch back to mine before being able to listen to my music again. Are there any ways to ...

Visitor

Whenever I start playing a podcast or music, another user not on my wifi or contacts network will start playing another playlist. I have to go to my devices and switch back to mine before being able...

Alex

Spotify Legend

740 Views

3 replies

0 likes

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Superuser Contribution Spotify connect failing to play things from Android phone to Roku app

Recently, I began experiencing a bug in which, when I go to Spotify Connect from my Android phone to the Spotify app on Roku, the track, playlist, podcast, whatever briefly appears on the screen of the Roku device but then immediately disappears and ...

Casual Listener

Recently, I began experiencing a bug in which, when I go to Spotify Connect from my Android phone to the Spotify app on Roku, the track, playlist, podcast, whatever briefly appears on the screen of t...

AlejaR

Moderator

1110 Views

5 replies

0 likes

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Superuser Contribution Songs wont play.

Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .

Casual Listener

Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .

Joan

Moderator

226 Views

1 replies

0 likes

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Stop silent notifications interrupting music playback

PlanPremiumCountryUKDeviceGalaxy S23 ultra Operating SystemAndroid 13 My Question or IssueWhy can't Spotify identify my phones noise and notifications settings to let it detect that notifications are silenced, meaning it doesn't need to mute playback...

Visitor

Plan Premium Country UK Device Galaxy S23 ultra  Operating System Android 13   My Question or Issue Why can't Spotify identify my phones noise and notifications settings to let it...

aliatta123

Visitor

2839 Views

1 replies

0 likes

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Superuser Contribution I do not have access to some premium features on my android.

I am part of a spotify family plan, but I don't have access to some features like crossfade, quality of music playback and download or equalizer, this only happens on my android, not on my desktop app. I already reinstalled the app. I don't seem to h...

Visitor

I am part of a spotify family plan, but I don't have access to some features like crossfade, quality of music playback and download or equalizer, this only happens on my android, not on my desktop ap...

Vasil

Moderator

1579 Views

1 replies

0 likes

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Can't close current playing song

When i play a song on android, i cant clear/close the current song.The player stays bellow with the song paused, waiting for me to play it, or i must choose another song that will be "stucked"/paused like the previous song. Is this normal?Im trying t...

Newbie

When i play a song on android, i cant clear/close the current song. The player stays bellow with the song paused, waiting for me to play it, or i must choose another song that will be "stucked"/paus...

338 Views

0 replies

0 likes

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Superuser Contribution My spotify is stuck at the premium offers page

Hey, I don't want to purchase a premium account but my app has been stuck on the premium offers page for months and I cannot access to any other features of the app. I've already tried deleting my cache, login in and out plus deleting the app and re ...

Visitor

Hey, I don't want to purchase a premium account but my app has been stuck on the premium offers page for months and I cannot access to any other features of the app. I've already tried deleting my ca...

AlejaR

Moderator

1609 Views

1 replies

0 likes

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Superuser Contribution Queue not showing

Yo someone,I just wanna say up till today once I tap into a song I the the app show me recommended songs in the queue,ones that songs played.But now the radio started playing and locked the queue button, which stops me to to see whic tracks are comei...

Visitor

Yo someone,I just wanna say up till today once I tap into a song I the the app show me recommended songs in the queue,ones that songs played. But now the radio started playing and locked the queue b...

Joan

Moderator

698 Views

1 replies

0 likes

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Superuser Contribution Kan inte hämta appen

När jag klickar på hämta app i Spotify hämtas de inte den bara stannar

Visitor

När jag klickar på hämta app i Spotify hämtas de inte den bara stannar

Alex

Spotify Legend

265 Views

1 replies

0 likes

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Solved!!Superuser Contribution Android App crashes forever after Ad, needs clear data/new login.

App Version8.8.22.510PlanFreeOperating SystemAndroid 11NetworkAny My Question or IssueThe App enters a crash loop forever after a video ad, needs clear data/login again 1. App attempts to show a random video Ad2. App enters a crash loop forever. Rest...

Regular

App Version 8.8.22.510 Plan Free Operating System Android 11 Network Any     My Question or Issue The App enters a crash loop forever after a video ad, needs clear data/login aga...

avidmusiclistener

Regular

1615 Views

4 replies

0 likes

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Superuser Contribution App crashing after playing something for 1 second

My Spotify app on Android crashes after playing anything for a second or so. Reinstalling the app helps but only once, after I close and open the app again the issue comes back. Restarting my device also helps but only once, the problem comes back ag...

Casual Listener

My Spotify app on Android crashes after playing anything for a second or so. Reinstalling the app helps but only once, after I close and open the app again the issue comes back. Restarting my device ...

Lyubka

Moderator

369 Views

2 replies

0 likes

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Superuser Contribution Cuando estoy en una sesión grupal las canciones se retroceden unos segunos

Al estar en una sesión grupal con un familiar las canciones siempre tienen un retroceso de unos segundos repitiendo una parte, o se adelantan saltandose unos segundos, solo le pasa a las personas que se unen a la sesión, no al que la creo

Visitor

Al estar en una sesión grupal con un familiar las canciones siempre tienen un retroceso de unos segundos repitiendo una parte, o se adelantan saltandose unos segundos, solo le pasa a las personas que...

Alex

Spotify Legend

495 Views

1 replies

0 likes

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Superuser Contribution Why can't I see my queue on Spotify mobile?

I have added a bunch of songs to my queue, and Spotify is currently playing from my queue. However, the queue button when I look at Now Playing is greyed out, and nothing happens when I click it, so I cannot rearrange my queue or look at what's comin...

Visitor

I have added a bunch of songs to my queue, and Spotify is currently playing from my queue. However, the queue button when I look at Now Playing is greyed out, and nothing happens when I click it, so ...

Stacey_B

Casual Listener

5963 Views

9 replies

0 likes

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Solved!!Superuser Contribution Bug - Interface gibberish

https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default Bug reappears when the locale is Chinese. Devices: PC Androd IOS MacOS WEB

Casual Listener

https://dailymix-images.scdn.co/v2/img/ab6761610000e5eb597a4257d0022e2ac837fa7d/2/zh/default    Bug reappears when the locale is Chinese.     Devices: PC Androd IOS MacOS WEB

MihailY

Moderator

447 Views

3 replies

0 likes

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Superuser Contribution I can't play or access anything with the android app.

PlanPremiumCountrySpainDeviceZTE Nubia Red Magic 7 16/256Operating SystemAndroid 12My Question or IssueI can't use Spotify.I tried reinstalling, updating, and everything and it just doesn't work.The app says like "Something occured. Try again?" I pre...

Visitor

Plan Premium Country Spain Device ZTE Nubia Red Magic 7 16/256 Operating System Android 12 My Question or Issue I can't use Spotify. I tried reinstalling, updating, and everything and it ju...

Yordan

Moderator

1382 Views

6 replies

0 likes

Android
nothing
Play
Playlists
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Superuser Contribution The volume only works up to half.!?

I had just put on a song and started to increase the volume, and a message appeared saying that high volume is harmful to hearing and there was a safety way for that.. And there were two options to click, agree and cancel. And I accidentally clicked ...

Newbie

I had just put on a song and started to increase the volume, and a message appeared saying that high volume is harmful to hearing and there was a safety way for that.. And there were two options to c...

Eni

Moderator

344 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify Auto Plays After Pausing Android Auto

PlanPremiumCountryUSADeviceSamsung Galaxy A23 5GOperating SystemAndroid 13 My Question or IssueSpotify will resume playing through the phone speaker after the first few seconds following pausing via the Android Auto interface or if I turn off my car....

Roadie

Plan Premium Country USA Device Samsung Galaxy A23 5G Operating System Android 13   My Question or Issue Spotify will resume playing through the phone speaker after the first few secon...

MihailY

Moderator

4533 Views

16 replies

1 likes

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Superuser Contribution Search voice option replaced with stupid camera option. Camera? wth???

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ViThor

Casual Listener

2143 Views

8 replies

2 likes

  • 2143 Views
  • 8 replies
  • 2 likes