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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 843340 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 843340 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14447 Views
  • 1 replies
  • 0 likes
  • 14447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics did not show up

PlanPremiumCountryMalaysia DeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueMy account did not show up lyrics feature. I've tried to log in another device where other account can use the feature. However when the device log i...

  • Casual Listener
  • Plan Premium Country Malaysia   Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue My account did not show up lyrics feature. I've tried to log in a...
  • sheqal98
  • Casual Listener
  • 735 Views
  • 3 replies
  • 0 likes
  • lyric
    lyrics
  • 735 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution the operation is not supported if the device is not the active playback device

Hello. I am using Samsung Gear Sport smartwatch. Spotify version is 2.2.2Spotify does not recognize "Jabra Elite 65t" and "Taotronics BH16". I dont have another bluetooth device. When i try to "shuffle play" my downloaded songs, spotify on my watch s...

  • Music Fan
  • Hello. I am using Samsung Gear Sport smartwatch. Spotify version is 2.2.2 Spotify does not recognize "Jabra Elite 65t" and "Taotronics BH16". I dont have another bluetooth device.    Whe...
  • user-removed
  • Not applicable
  • 28711 Views
  • 23 replies
  • 5 likes
  • tizen
    TizenOS
  • 28711 Views
  • 23 replies
  • 5 likes

Superuser Contribution Static Noise on local files on Android phone

Hello, I have a premium plan in the US, a pixel 4A, and the local files are from itunes on a macbook pro 2020. Both are on the same account and wifi. I have other local files that work perfectly fine on my computer and my phone with no static issues ...

  • Regular
  • Hello, I have a premium plan in the US, a pixel 4A, and the local files are from itunes on a macbook pro 2020. Both are on the same account and wifi.   I have other local files that work perfe...
  • Ivan
  • Spotify Legend
  • 493 Views
  • 5 replies
  • 0 likes
  • Android
    local files
    pixel 4a
    static
  • 493 Views
  • 5 replies
  • 0 likes

[Mobile] App crashes, what is playing does not match what app indicates.

Android version 11, Samsung Galaxy Note 10+ T-Mobile, Spotify App version 8.6.30.889 I have had this on going issue with the App. I listen to a podcast and then have to step out of car, or go in for the day. When I return to Spotify it shows a podcas...

  • Visitor
  • Android version 11, Samsung Galaxy Note 10+ T-Mobile, Spotify App version 8.6.30.889   I have had this on going issue with the App.  I listen to a podcast and then have to step out of car...
  • abby083
  • Visitor
  • 244 Views
  • 2 replies
  • 2 likes
  • Mobile
  • 244 Views
  • 2 replies
  • 2 likes

Superuser Contribution Repeating 'age confirmation' requests when trying to play from an album

PlanPremium (three-month trial period)CountrySouth KoreaDeviceGalaxy S21 UltraOperating SystemAndroid 11 My Question or IssueI subscribed to Spotify Premium on the 2nd of February, when it was launched (finally) in Korea.The one big problem on the mo...

Screenshot_20210204-235717_Spotify.jpg
  • Visitor
  • Plan Premium (three-month trial period) Country South Korea Device Galaxy S21 Ultra Operating System Android 11   My Question or Issue I subscribed to Spotify Premium on the 2nd of Feb...
  • dianakhvan89
  • Casual Listener
  • 1678 Views
  • 16 replies
  • 3 likes
  • 1678 Views
  • 16 replies
  • 3 likes

Superuser Contribution Music stops playing, shows incorrect currently playing song

PlanPremiumCountryUSADeviceOnePlus 6TOperating SystemAndroid My Question or IssueStarting sometime in the last two weeks, Spotify just stops playing every few minutes. Happens on both regular playlists, like Discover Weekly and also podcasts. I have ...

  • Newbie
  • Plan Premium Country USA Device OnePlus 6T Operating System Android   My Question or Issue Starting sometime in the last two weeks, Spotify just stops playing every few minutes. Happen...
  • Ivan
  • Spotify Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starts in background and app does not show that it is playing

PlanPremiumCountryLithuaniaDeviceSamsung s21 ultraOperating SystemAndroid 11 My Question or IssueSpotify starts playing in the background when connected to Bluetooth headphones or car BT system. But the Spotify app does not show that the song is bein...

  • Casual Listener
  • Plan Premium Country Lithuania Device Samsung s21 ultra Operating System Android 11   My Question or Issue Spotify starts playing in the background when connected to Bluetooth headphon...
  • Alex
  • Moderator
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clock is connected notification

PlanFamily PremiumCountryBelgiumDeviceSamsung Galaxy A50Operating SystemAndroid 11 My Question or IssueBasically the same issue as a lot of people have had with the Waze connection notification. Mine is connected to my clock to wake me up and now the...

  • Casual Listener
  • Plan Family Premium Country Belgium Device Samsung Galaxy A50 Operating System Android 11   My Question or Issue Basically the same issue as a lot of people have had with the Waze conn...
  • Ivan
  • Spotify Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home Screen Freezing

PlanPremiumCountryUSADeviceSamsung Galaxy Note 9Operating SystemOne UI 2.5 - Android 10 My Question or IssueThe app keeps freezing after entering a playlist, then trying to go back to the home screen. The app will not respond to input until it is for...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy Note 9 Operating System One UI 2.5 - Android 10   My Question or Issue The app keeps freezing after entering a playlist, then trying to g...
  • user-removed
  • Not applicable
  • 2046 Views
  • 23 replies
  • 2 likes
  • 2046 Views
  • 23 replies
  • 2 likes

Solved!!Superuser Contribution Search inside the playlist is gone

Hey I'm a premium user, I use Pixel 2 XL and right now the Search Bar when you swipe down on the top of the playlist is gone. I can't search for my songs inside the playlist now. That is on android. However I can search it from clicking the 3 dots on...

  • Casual Listener
  • Hey I'm a premium user, I use Pixel 2 XL and right now the Search Bar when you swipe down on the top of the playlist is gone. I can't search for my songs inside the playlist now. That is on android. ...
  • unseenlarks
  • Roadie
  • 19273 Views
  • 42 replies
  • 52 likes
  • 19273 Views
  • 42 replies
  • 52 likes

Superuser Contribution Android Auto Steering Controls Disabled for Podcasts

PlanFree/PremiumCountryUnited StatesDevicePixel 5Operating SystemAndroid 11 My Question or IssueWhen playing a song in Spotify using Android Auto through my car, the controls on my steering wheel will map to the next/previous song buttons shown in th...

  • Music Fan
  • Plan Free/Premium Country United States Device Pixel 5 Operating System Android 11   My Question or Issue When playing a song in Spotify using Android Auto through my car, the controls...
  • Novy
  • Moderator
  • 324 Views
  • 3 replies
  • 0 likes
  • 324 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Why is the Good Morning section of most played playlist not showing?

My previous account used to have a good morning or evening tab which I really liked but in my new there is no such featurePlanFreeCountryIndiaDeviceRedmi 9 powerOperating SystemAndroid 11 My Question or Issue

  • Newbie
  • My previous account used to have a good morning or evening tab which I really liked but in my new there is no such feature Plan Free Country India Device Redmi 9 power Operating System Androi...
  • CarlosE
  • Moderator
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts, music, play/pause, disconnecting heaephones and randomly stopping playback

Plan PremiumCountry Finland DeviceOneplus 6Operating SystemOxygen os 10.3.10 My Question or Issue1.podcast are glitching all the controls. I cannot control playback through headphones nor lock screen.2. Last played thing (podcast or music) freezes on...

  • Casual Listener
  • Plan   Premium Country Finland     Device Oneplus 6 Operating System Oxygen os 10.3.10   My Question or Issue 1.podcast are glitching all the controls. I cannot contro...
  • CarlosE
  • Moderator
  • 249 Views
  • 3 replies
  • 0 likes
  • Android android10 oneplus oneplus6 playback issue freezing controls lockscreen headphones
  • 249 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Connect not working to AV Receiver, no devices on Windows or Web

Plan: Premium DuoCountry: USDevices:- Google Pixel 4, Spotify App- Dell XPS-15, Windows 10 20H2- Marantz NR1711, latest firmware- 2x Google Nest Minis- Amazon Alexa device (not sure the name/model, it's a room mates) My Question or IssueThere are dif...

  • Casual Listener
  • Plan: Premium Duo Country: US Devices: - Google Pixel 4, Spotify App - Dell XPS-15, Windows 10 20H2 - Marantz NR1711, latest firmware - 2x Google Nest Minis - Amazon Alexa device (not sur...
  • Mihail
  • Spotify Legend
  • 811 Views
  • 4 replies
  • 0 likes
  • 811 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't clean install on Android 11, Spotify is deleting songs when I turn off my phone.

PlanPremiumCountryCanadaDeviceSamsung s20 FE 5gOperating SystemAndroid 11 My Question or IssueSpotify is deleting my songs when I turn off my phone and every odd time signs me out of my accout. Funny enough, if Spotify was in offline mode when I turn...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung s20 FE 5g Operating System Android 11   My Question or Issue Spotify is deleting my songs when I turn off my phone and every odd time signs m...
  • Dacosja
  • Newbie
  • 825 Views
  • 8 replies
  • 2 likes
  • 825 Views
  • 8 replies
  • 2 likes

Superuser Contribution Regarding adding songs to the queue

PlanFreeCountryIndiaDevice(Samsung Galaxy A50)Operating System(Android Pie) My Question or IssueWhy i cant add a song to queue by searching a song... its only showing add to queue option while you select a song from the album not directly from the se...

  • Casual Listener
  •   Plan Free Country India Device (Samsung Galaxy A50) Operating System (Android Pie)   My Question or Issue Why i cant add a song to queue by searching a song... its only showing...
  • Mihail
  • Spotify Legend
  • 482 Views
  • 5 replies
  • 0 likes
  • adding song to the queue
    Queue bug
    Queue Button
    Queue option
    Queue To.
    search results
  • 482 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify stopped working on my Huawei Y5P

PlanPremiumCountryGermanyDeviceHuawei Y5POperating SystemAndroid 10 My Question or IssueHello dear Spotify team! I've had an issue with my Spotify for about a week now where I just can't get it to run anymore. This originally began after updating my ...

  • Visitor
  • Plan Premium Country Germany Device Huawei Y5P Operating System Android 10   My Question or Issue Hello dear Spotify team! I've had an issue with my Spotify for about a week now where ...
  • Mzie33
  • Newbie
  • 1543 Views
  • 2 replies
  • 0 likes
  • 1543 Views
  • 2 replies
  • 0 likes

Superuser Contribution How can I list artists I'm following?

PlanPremiumCountryUKDeviceSamsung Galaxy S8Operating SystemAndroid V9 My Question or IssueHow can I list the artists I'm following?

  • Newbie
  •   Plan Premium Country UK Device Samsung Galaxy S8 Operating System Android V9   My Question or Issue How can I list the artists I'm following?
  • Jeremy
  • Moderator
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files will not play, grayed out

Premium, Android/Windows (trouble is related to syncing) A very long time ago, I was getting a new phone, and I wanted to move my files over from my phone to my computer so I didn't lose them (I didn't have Spotify at the time). When I got Spotify, I...

  • Casual Listener
  • Premium, Android/Windows (trouble is related to syncing)   A very long time ago, I was getting a new phone, and I wanted to move my files over from my phone to my computer so I didn't lose the...
  • CarlosE
  • Moderator
  • 3170 Views
  • 7 replies
  • 0 likes
  • 3170 Views
  • 7 replies
  • 0 likes