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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118034 Views

27 replies

4 likes

  • 118034 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237576 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237576 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598338 Views

79 replies

3 likes

  • 598338 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490914 Views

581 replies

42 likes

Account
Free
  • 490914 Views
  • 581 replies
  • 42 likes

Superuser Contribution Homepage Shortcut to Podcast Episode brings me to ALL Episodes

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S23 Ultra SM-S918UOperating SystemAndroid 14, One UI 6.0 My Question or IssuePics attached. Likely a feature request or bug fix request, but on my Homepage, it shows tiles of in progress, recently p...

Regular

Plan Premium Country United States Device Samsung Galaxy S23 Ultra SM-S918U Operating System Android 14, One UI 6.0   My Question or Issue Pics attached. Likely a feature request or bu...

Eni

Moderator

907 Views

2 replies

0 likes

Homepage
Podcast Episodes
  • 907 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ads keep crashing Spotify [Android]

It's happened 47 times over 5 days. I've tried rebooting my phone, closing out of Spotify & leaving it play (silence).They can't be skipped (Smart Shuffle & 1 in 10 songs are forced upon me. Get rid if it & I will think about subscribing. I've got 50...

Gig Goer

It's happened 47 times over 5 days. I've tried rebooting my phone, closing out of Spotify & leaving it play (silence). They can't be skipped (Smart Shuffle & 1 in 10 songs are forced upon me...

Joan

Moderator

1522 Views

8 replies

0 likes

  • 1522 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify Premium Offline Modus funktioniert nicht

Guten Tag, liebe Spotify Community,Ich habe seit Kurzem das Problem, dass mein Offline Modus nicht funktioniert. Ich habe Cache gelöscht, die App deinstalliert und nochmal installiert und mich neu angemeldet. Es ist irgendwie merkwürdig, denn wenn ic...

Visitor

Guten Tag, liebe Spotify Community, Ich habe seit Kurzem das Problem, dass mein Offline Modus nicht funktioniert. Ich habe Cache gelöscht, die App deinstalliert und nochmal installiert und mich neu ...

Joan

Moderator

20375 Views

11 replies

0 likes

  • 20375 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify randomly stops playback on my Xiaomi Redmi 12

As the title says, Spotify will stop the playback for no apparent reason every few minutes and resets the song in the app too, which is suuuuper annoying. I reinstalled it twice, even deleted all the files and the cache multiple times, exempted it fr...

Newbie

As the title says, Spotify will stop the playback for no apparent reason every few minutes and resets the song in the app too, which is suuuuper annoying. I reinstalled it twice, even deleted all the...

OscarDC

Moderator

3821 Views

3 replies

0 likes

  • 3821 Views
  • 3 replies
  • 0 likes

Solved!! Download albums don't open

PlanPremiumCountryKenyaDeviceOppo Reno 5FOperating SystemAndroid 13 My IssueSome of my downloaded albums and playlists won't open while I'm in offline mode. The app just loads for like a minute or so and turns black. It's also been very slow to open ...

Regular

Plan Premium Country Kenya Device Oppo Reno 5F Operating System Android 13   My Issue Some of my downloaded albums and playlists won't open while I'm in offline mode. The app just load...

Amay

Spotify Star

3385 Views

8 replies

1 likes

  • 3385 Views
  • 8 replies
  • 1 likes

Spotify se detiene

Se detiene la reproduccion en cualquier momento, si tengo el celular bloqueado o lo estoy utilizando. Ya probe borrando el cache y los datos, desinstalar la app de spotify, revise ahorro de datos y bateria, el uso en segundo plano y nada de eso resol...

Visitor

Se detiene la reproduccion en cualquier momento, si tengo el celular bloqueado o lo estoy utilizando. Ya probe borrando el cache y los datos, desinstalar la app de spotify, revise ahorro de datos y b...

osornios

Spotify Star

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Issue playing album on repeat

When playing an album on repeat once the first play through is complete only the first and last song are repeated PlanPremiumCountryUKDeviceOneplus 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

When playing an album on repeat once the first play through is complete only the first and last song are repeated  Plan Premium Country UK Device Oneplus 6 Operating System (iOS 10, Andr...

Susan_GP

Moderator

836 Views

3 replies

0 likes

  • 836 Views
  • 3 replies
  • 0 likes

Can't play songs when set to offline

This has been going on for the last couple of weeks. When trying to play on offline there are no songs and it just keeps loading. Even when switching back to online and redownloading songs and going back offline. After reopening the app, it has this ...

Casual Listener

This has been going on for the last couple of weeks. When trying to play on offline there are no songs and it just keeps loading. Even when switching back to online and redownloading songs and going ...

Amay

Spotify Star

815 Views

3 replies

1 likes

  • 815 Views
  • 3 replies
  • 1 likes

Superuser Contribution Mi teléfono se pone en modo seguro cuando uso spotify.

Cuando reproduzco una canción mi teléfono se pone en modo seguro, eh estado viendo y a varía gente le pasa lo mismo, ojalá me den una solución porque pago mes a mes y no es justo.

Newbie

Cuando reproduzco una canción mi teléfono se pone en modo seguro, eh estado viendo y a varía gente le pasa lo mismo, ojalá me den una solución porque pago mes a mes y no es justo.

Kiril

Moderator

800 Views

1 replies

2 likes

  • 800 Views
  • 1 replies
  • 2 likes

Superuser Contribution Wrong song showing on the lockscreen & dropdown menu widget

I've had this issue for about 5 days, sometimes when i change song the last song before changing gets stuck on the widget, the cotrols do work and the play time bar too

Visitor

I've had this issue for about 5 days, sometimes when i change song the last song before changing gets stuck on the widget, the cotrols do work and the play time bar too

aussyluk

Casual Listener

1889 Views

6 replies

8 likes

  • 1889 Views
  • 6 replies
  • 8 likes

Superuser Contribution Wrong song showing on Notification Bar

PlanPremium DeviceGoogle Pixel 4Operating SystemAndroid 11 / 12 My Question or IssueI've had this issue for 3 or 4 weeks, the song showing on the notification bar is different from the one playing (see screenshots).I have to restart the app for the r...

Newbie

Plan Premium   Device Google Pixel 4 Operating System Android 11 / 12    My Question or Issue I've had this issue for 3 or 4 weeks, the song showing on the notification bar is...

Maria

Moderator

10712 Views

4 replies

4 likes

  • 10712 Views
  • 4 replies
  • 4 likes

Superuser Contribution Spotify isn't playing on mobile data on android. It will only play on Wifi.

Spotify will not play any music or podcasts on android devices while being on mobile data. It will only play correctly on wifi. I've cleared my cache through the app, restarted the app, and deleted and reinstalled the app and the problem still isn't ...

Visitor

Spotify will not play any music or podcasts on android devices while being on mobile data. It will only play correctly on wifi. I've cleared my cache through the app, restarted the app, and deleted a...

Joan

Moderator

1555 Views

7 replies

4 likes

  • 1555 Views
  • 7 replies
  • 4 likes

Superuser Contribution Queue line up not in the order I put them in and shuffles when I move them

I have a specific order I put songs into my queue, before the update I could add 6 songs and then look in the queue to find them in the order that I added it. Now, when I add those songs they are reversed or shuffled around in the queue list. Also, l...

Visitor

I have a specific order I put songs into my queue, before the update I could add 6 songs and then look in the queue to find them in the order that I added it. Now, when I add those songs they are rev...

funkycolours

Regular

5543 Views

20 replies

0 likes

  • 5543 Views
  • 20 replies
  • 0 likes

Superuser Contribution Cannot play spotify on 2 devices at the same time anymore

I used to be connect and play a same songs in 2 headsets at the same time (So I and my partner can enjoy our own headset of choice). But lately whenever my phone (S22 Ultra) connect to 2 Bluetooth headsets at the same time, Spotify will only play mus...

Visitor

I used to be connect and play a same songs in 2 headsets at the same time (So I and my partner can enjoy our own headset of choice). But lately whenever my phone (S22 Ultra) connect to 2 Bluetooth he...

Novy

Moderator

4257 Views

1 replies

0 likes

  • 4257 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Galaxy Flip 5 Cover Screen Behaviour Changed [Working in Old Version - 8.8.80.599]

The behaviour of Spotify on the small screen on the flip 5 has been changed recently, and due to this I have lost a lot of useful functionality like shuffle, lyrics, view queue, etc.This was all fine when the phone first released and the app just sca...

Music Fan

The behaviour of Spotify on the small screen on the flip 5 has been changed recently, and due to this I have lost a lot of useful functionality like shuffle, lyrics, view queue, etc. This was all fi...

Yordan

Moderator

9224 Views

30 replies

2 likes

  • 9224 Views
  • 30 replies
  • 2 likes

How to remove a song from liked songs.

I am trying to remove songs from liked songs

Casual Listener

I am trying to remove songs from liked songs

AdamDamon

Community Legend

2108 Views

3 replies

0 likes

  • 2108 Views
  • 3 replies
  • 0 likes

Album art no longer showing in Widget

PlanPremiumCountryUSADeviceSamsung Galaxy S24+Operating SystemAndroid 14 My Question or IssueI am using a 3rd party media player widget by Stellio Soft and recently the album art stopped showing for Spotify. There has been no issues up until 3/9 and ...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S24+ Operating System Android 14   My Question or Issue I am using a 3rd party media player widget by Stellio Soft and recently the album...

GoldSpoon

Casual Listener

2230 Views

2 replies

0 likes

  • 2230 Views
  • 2 replies
  • 0 likes

Skipping playback

Playback has been skipping for the past several weeks as if it were a scratched CD - it makes no difference if I'm on WiFi, mobile network, downloaded or streaming. Starts off OK then starts skipping getting progressively worse. I've deleted cache an...

Casual Listener

Playback has been skipping for the past several weeks as if it were a scratched CD - it makes no difference if I'm on WiFi, mobile network, downloaded or streaming. Starts off OK then starts skipping...

Sdetray

Casual Listener

1069 Views

3 replies

2 likes

  • 1069 Views
  • 3 replies
  • 2 likes

Download to mobile not working

I have tracks in library and tap the Green arrow which then appears next to the track but I can't see download as an option just share

Visitor

I have tracks in library and tap the Green arrow which then appears next to the track but I can't see download as an option just share

Amay

Spotify Star

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes