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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846508 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846508 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16010 Views
  • 3 replies
  • 0 likes
  • 16010 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Local Files Won't Sync from PC

 I'm trying to sync a Local file from my PC to my phone as the song just got taken off spotify so I purchased it and downloaded it. I've gotten local files to work many times in the past but I've been through many ISPs since then and different spotif...

Screenshot 2021-08-05 232451.jpg Screenshot_2021-08-05-23-25-55.png Screenshot_20210805-232540.jpg
  • Casual Listener
  •   I'm trying to sync a Local file from my PC to my phone as the song just got taken off spotify so I purchased it and downloaded it. I've gotten local files to work many times in the past but I've b...
  • jaydicine
  • Casual Listener
  • 1985 Views
  • 4 replies
  • 0 likes
  • 1985 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Local files not downloading on PC or Phone.

Hi, I'm trying to play local file songs on my Samsung but it's not working. To list all the things I've done, I've reinstalled spotify on both devices. I'm using Spotify from the microsoft store too. Both devices are connected to the same wifi.The pr...

  • Visitor
  • Hi, I'm trying to play local file songs on my Samsung but it's not working. To list all the things I've done, I've reinstalled spotify on both devices. I'm using Spotify from the microsoft store too....
  • Eni
  • Moderator
  • 354 Views
  • 1 replies
  • 0 likes
  • Android
    Your Library
  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Automotive - screen dim resets view

PlanPremium CountryNorway DevicePolestar 2 Operating SystemAndroid Automotive My Question or IssueWhen in album art view and the screen dims, i.e. when entering or exiting a tunnel, the view is shifted back to playlist mode.

  • Regular
  • Plan Premium   Country Norway    Device Polestar 2   Operating System Android Automotive   My Question or Issue When in album art view and the screen dims, i.e. ...
  • CarlosE
  • Moderator
  • 605 Views
  • 7 replies
  • 2 likes
  • 605 Views
  • 7 replies
  • 2 likes

Superuser Contribution Spotify media notification disappears after 30min

PlanPremiumCountryFranceDeviceOnePlus5Operating SystemAndroid 9.0 My Question or IssueWhen I play music from my Android device to a wireless speaker via Spotify connect, the media control notification disappears after about 30mins. It's really annoyi...

  • Music Fan
  • Plan Premium Country France Device OnePlus5 Operating System Android 9.0   My Question or Issue When I play music from my Android device to a wireless speaker via Spotify connect, the ...
  • Xenia
  • Moderator
  • 463 Views
  • 6 replies
  • 0 likes
  • Android
    Notifications
  • 463 Views
  • 6 replies
  • 0 likes

[Android][Playlists] playlists broken in Android app

I downloaded the 29/07/2021 Android update a few days ago and since then all playlists are broken in the app. I can't open my own playlists, or the Made For You playlists -- every time I try to open a playlist all I get is the "Something went wrong -...

  • Casual Listener
  • I downloaded the 29/07/2021 Android update a few days ago and since then all playlists are broken in the app. I can't open my own playlists, or the Made For You playlists -- every time I try to open ...
  • lmcm177
  • Casual Listener
  • 235 Views
  • 1 replies
  • 0 likes
  • Android
    Playlists
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Allow song sorting in playlist

Allow different sort song dropdown selection in android mobile app playlist. This feature is currently available in desktop app, but it's not available in Android Mobile app.

  • Visitor
  • Allow different sort song dropdown selection in android mobile app playlist. This feature is currently available in desktop app, but it's not available in Android Mobile app. 
  • Eni
  • Moderator
  • 374 Views
  • 1 replies
  • 0 likes
  • Android
    Playlists
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Other] Spotify app on Samsung Galaxy Note 10+ keeps freezing and stopping

I have purchased Spotify premium for over a year now and the app on my phone keeps freezing and stopping to a point where I have to force stop the app, it is really problematic especially when playing music for a crowed and I have to shut everything ...

  • Newbie
  • I have purchased Spotify premium for over a year now and the app on my phone keeps freezing and stopping to a point where I have to force stop the app, it is really problematic especially when playin...
  • Eni
  • Moderator
  • 279 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Playlists] Play selected song after ad

If a song from the queue is selected to play but an ad is played instead, the selected song is skipped and the one following it in the queue is played instead. Please fix this.

  • Music Fan
  • If a song from the queue is selected to play but an ad is played instead, the selected song is skipped and the one following it in the queue is played instead. Please fix this.
  • MafeG
  • Spotify Legend
  • 513 Views
  • 3 replies
  • 0 likes
  • Playlists
  • 513 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't add songs to the queue with mobile data

PlanPremiumCountryGermanyDevice(Samsung Galaxy S21 Ultra)Operating System(Android 11) My Question or IssueHi!Whenever I use mobile data to play Spotify, because I don't have wifi at that moment, I am able to play playlists or albums that I haven't ev...

  • Newbie
  • Plan Premium Country Germany Device (Samsung Galaxy S21 Ultra) Operating System (Android 11)   My Question or Issue Hi! Whenever I use mobile data to play Spotify, because I don't hav...
  • Alex
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Can't see lyrics on my Android app, while I'm able on the Mac app

Plan: PremiumCountry: ArgentinaDevice: Samsung Galaxy 9Operating System: Android 10Android Spotify version: 8.6.48.796 Error:I cannot see Lyrics on my phone while I'm able to see it on the Desktop app installed on my Mac, so I assume it's an issue re...

  • Visitor
  • Plan: Premium Country: Argentina Device: Samsung Galaxy 9 Operating System: Android 10 Android Spotify version: 8.6.48.796   Error: I cannot see Lyrics on my...
  • aakarshz
  • Visitor
  • 318 Views
  • 3 replies
  • 2 likes
  • 318 Views
  • 3 replies
  • 2 likes

Superuser Contribution [Mobile] [Podcast] Sort by Unplayed buggy behavior

I'll sort a list of podcast episodes by unplayed, then listen to one episode. Then when I return to the list of episodes, the sort is no longer applied. Waiting for any amount of time does nothing, but once I scroll for a while to find the next unpla...

  • Regular
  • I'll sort a list of podcast episodes by unplayed, then listen to one episode. Then when I return to the list of episodes, the sort is no longer applied. Waiting for any amount of time does nothing, b...
  • MafeG
  • Spotify Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • Ongoing Issues
  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts restart after ads

Using Spotify on my phone (Samsung Galaxy S10 5g running Android 11), I've recently been having trouble with podcasts not resuming properly after ad breaks. Instead of resuming play at the correct time point, the podcast will just go back to the begi...

  • Newbie
  • Using Spotify on my phone (Samsung Galaxy S10 5g running Android 11), I've  recently been having trouble with podcasts not resuming properly after ad breaks.  Instead of resuming play at t...
  • Eni
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How come searching (songs) within playlists disapeared?

RNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 10, Samsung Galaxy 9,)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or ...

  • Newbie
  • RNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 10, Samsung Galaxy 9, ) ...
  • Alex
  • Moderator
  • 2341 Views
  • 3 replies
  • 2 likes
  • 2341 Views
  • 3 replies
  • 2 likes

Superuser Contribution [Android] Group Session buggy

PlanPremiumCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid 10 ISSUEWhen streaming in group sessions, as session host, song changes I make are not being reflected for listeners. When I change songs, the song the listener joined the session on w...

  • Casual Listener
  • Plan Premium Country US Device Samsung Galaxy 9 Operating System Android 10   ISSUE When streaming in group sessions, as session host, song changes I make are not being reflected for l...
  • Alex
  • Moderator
  • 443 Views
  • 5 replies
  • 0 likes
  • 443 Views
  • 5 replies
  • 0 likes

Superuser Contribution Shuffle button missing on Android App

PlanPremiumCountryNetherlandsDeviceOnPlus 6Operating SystemLatest Android 10Spotify App 8.5.81.991My Question or IssueFrankly I hate the default Auto Shuffle setting in the Android App. I'd like shuffling to be my choice. Which it will be rarely as I...

  • Visitor
  • Plan Premium Country Netherlands Device OnPlus 6 Operating System Latest Android 10 Spotify App 8.5.81.991 My Question or Issue Frankly I hate the default Auto Shuffle setting in the Androi...
  • Jeremy
  • Spotify
  • 1015 Views
  • 3 replies
  • 0 likes
  • Android 10
    Shuffle Mode
  • 1015 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't see lyrics on my OnePlus 5t

I can't see lyrics on my OnePlus 5tI need help I uninstall the app but I don't have that feature

  • Regular
  • I can't see lyrics on my OnePlus 5t I need help I uninstall the app but I don't have that feature
  • Novy
  • Moderator
  • 807 Views
  • 10 replies
  • 0 likes
  • 807 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution app glitches / music stops

PlanPremiumCountryUSADevicePixel 5Operating SystemAndroid 11 My Question or IssueHi, premium member for several years with no previous issues. So, when I play a song it will go for a random amount of time, sometimes 20 seconds sometimes a couple minu...

  • Casual Listener
  • Plan Premium Country USA Device Pixel 5 Operating System Android 11   My Question or Issue Hi, premium member for several years with no previous issues.  So, when I play a song&nb...
  • Ver
  • Spotify Legend
  • 305 Views
  • 3 replies
  • 0 likes
  • 305 Views
  • 3 replies
  • 0 likes

Superuser Contribution -1 Followers Text Bug

DevicePixel 3 XLOperating SystemAndroid 10 My Question or IssueSmall text bug. Resulting in "-1 followers" Go to an artist profile for whom you follow and have liked songs. Unfollow the profile. Go to liked songs and swipe up. Under the artist and fo...

  • Visitor
  • Device Pixel 3 XL Operating System Android 10   My Question or Issue Small text bug. Resulting in "-1 followers"   Go to an artist profile for whom you follow and have liked songs. ...
  • Jeremy
  • Spotify
  • 234 Views
  • 1 replies
  • 0 likes
  • -1
    Android 10
    bug
    Followers
    text
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Synced offline files won't play without internet connection

Hello! Keep in mind- not a premium user. So, as said above, after I sucessfully sync files from my desktop, they won't play on my android unless there is an internet connection detected. The song names all have a green arrow next to them on my androi...

  • Casual Listener
  • Hello!   Keep in mind- not a premium user.   So, as said above, after I sucessfully sync files from my desktop, they won't play on my android unless there is an internet connection ...
  • Jeremy
  • Spotify
  • 736 Views
  • 5 replies
  • 0 likes
  • 736 Views
  • 5 replies
  • 0 likes

Superuser Contribution I made a playlist from local files on my computer and can't get them on my moto g

PlanPremiumCountryUSADeviceMoto G StylusOperating SystemAndroid My Question or IssueI made a playlist on my computer using local files. I want to play it on my phone. The playlist shows up but all the songs are grayed out. When I click the download b...

  • Newbie
  •   Plan Premium Country USA Device Moto G Stylus Operating System Android   My Question or Issue I made a playlist on my computer using local files.  I want to play it on my ...
  • MafeG
  • Spotify Legend
  • 364 Views
  • 9 replies
  • 0 likes
  • 364 Views
  • 9 replies
  • 0 likes