Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Se me cierra la aplicación y se escucha muy mal el audio
Se me cierra la aplicación y se escucha muy mal el audio
Moderator
220 Views
1 replies
0 likes
I can't resume songs when i leave the app and come back to the app. It just doesn't work. I have to skip the song completely
I can't resume songs when i leave the app and come back to the app. It just doesn't work. I have to skip the song completely
Moderator
459 Views
1 replies
0 likes
Switching to the duo plan they say they want to charge my husband I'm the one that pays for the plan the wife
Switching to the duo plan they say they want to charge my husband I'm the one that pays for the plan the wife
Spotify Legend
232 Views
1 replies
0 likes
I don't know why is this happening, because I have brand new device, and there's no reason for Spotify doesn't work. Especially, when hints in my phone recommend to install it.I thought that the reason was the fact that my Google Play account and pay...
I don't know why is this happening, because I have brand new device, and there's no reason for Spotify doesn't work. Especially, when hints in my phone recommend to install it. I thought that the re...
Casual Listener
2156 Views
2 replies
0 likes
Samsung tab s2 the spotify app icon is a green adroid robot
Samsung tab s2 the spotify app icon is a green adroid robot
Spotify Legend
1212 Views
1 replies
0 likes
PlanPremium DeviceSamsung Galaxy S20 FE Operating SystemAndroid 12 My Question or IssueIn my Android app, the playlists featuring the artist disappeared from the artist pagebut they do appear on the desktop app. How can I see those playlists on the a...
Plan Premium Device Samsung Galaxy S20 FE Operating System Android 12 My Question or Issue In my Android app, the playlists featuring the artist disappeared from t...
Moderator
433 Views
5 replies
0 likes
Plan : PremiumCountry : France DeviceXiaomi Redmi 5Operating SystemAndroid 8.1.0 My Question or IssueEvery time I start the Spotify app, the smartphone reboots. There are some 300Mo of free storage on the phone. Not to many apps installed. There is a...
Plan : Premium Country : France Device Xiaomi Redmi 5 Operating System Android 8.1.0 My Question or Issue Every time I start the Spotify app, the smartphone reboots. ...
Spotify Legend
418 Views
1 replies
0 likes
My QuestionI've been using spotify for over a year now. My friend's just hopped on spotify recently. Both of us don't pay for the subscription. He complained that he couldn't choose a particular song to play. When he plays an album, spotify will shuf...
My Question I've been using spotify for over a year now. My friend's just hopped on spotify recently. Both of us don't pay for the subscription. He complained that he couldn't choose a particular so...
Casual Listener
269 Views
2 replies
0 likes
PlanFree/PremiumCountryCanada DeviceSamsung s22+ (2022)Operating SystemAndroid 13 My Question or IssueThe spotify app became unavailable on my device: there is an issue in play store " your device isn't compatible with this version " . I tried to rei...
Plan Free/Premium Country Canada Device Samsung s22+ (2022) Operating System Android 13 My Question or Issue The spotify app became unavailable on my device: there is an issue ...
Moderator
5261 Views
5 replies
0 likes
PlanPremiumCountryJersey (UK)DeviceLGOperating SystemAndroid My Question or IssueWhen I click on my liked songs, it will randomly come up with an error message saying 'something went wrong' and the songs have disappeared. Restarting the app and signi...
Plan Premium Country Jersey (UK) Device LG Operating System Android My Question or Issue When I click on my liked songs, it will randomly come up with an error message saying 'someth...
Not applicable
463 Views
2 replies
0 likes
When searching for an artist I want to see a list of songs not a list of albums or popular songs. Going through every album to find songs that I like is inefficient. So I'm trying to figure out how to search for an artist and show just the songs.
When searching for an artist I want to see a list of songs not a list of albums or popular songs. Going through every album to find songs that I like is inefficient. So I'm trying to figure out how t...
Newbie
9041 Views
2 replies
4 likes
No mater what song I try to play, Spotify won't play it.
No mater what song I try to play, Spotify won't play it.
Spotify Legend
192 Views
1 replies
0 likes
i press dj and it crashes my app cant listen to one song help plspls
i press dj and it crashes my app cant listen to one song help plspls 👍
Moderator
372 Views
1 replies
0 likes
Could someone tell me why an artist I've removed from my library keeps appearing on my home screen? Like, when I delete this artist, there's some time when they don't show up on my screen, but they eventually come back even if I've blocked them.
Could someone tell me why an artist I've removed from my library keeps appearing on my home screen? Like, when I delete this artist, there's some time when they don't show up on my screen, but they e...
Moderator
308 Views
1 replies
0 likes
The only way I know to turn the app off is to restart my phone. I know there must be another way
The only way I know to turn the app off is to restart my phone. I know there must be another way
Moderator
422 Views
1 replies
0 likes
Whenever I start playing a podcast or music, another user not on my wifi or contacts network will start playing another playlist. I have to go to my devices and switch back to mine before being able to listen to my music again. Are there any ways to ...
Whenever I start playing a podcast or music, another user not on my wifi or contacts network will start playing another playlist. I have to go to my devices and switch back to mine before being able...
Spotify Legend
733 Views
3 replies
0 likes
Recently, I began experiencing a bug in which, when I go to Spotify Connect from my Android phone to the Spotify app on Roku, the track, playlist, podcast, whatever briefly appears on the screen of the Roku device but then immediately disappears and ...
Recently, I began experiencing a bug in which, when I go to Spotify Connect from my Android phone to the Spotify app on Roku, the track, playlist, podcast, whatever briefly appears on the screen of t...
Moderator
1106 Views
5 replies
0 likes
Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .
Some reson when i go to my liked songs on my android, and i click any song i am unable to play any song (this started about a week ago). .
Moderator
222 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceGalaxy S23 ultra Operating SystemAndroid 13 My Question or IssueWhy can't Spotify identify my phones noise and notifications settings to let it detect that notifications are silenced, meaning it doesn't need to mute playback...
Plan Premium Country UK Device Galaxy S23 ultra Operating System Android 13 My Question or Issue Why can't Spotify identify my phones noise and notifications settings to let it...
Visitor
2790 Views
1 replies
0 likes
No puedo eliminar mi tarjeta de crédito
No puedo eliminar mi tarjeta de crédito
Moderator
374 Views
1 replies
0 likes
