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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7099 Views

0 replies

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Superuser Contribution Why does Spotify include brasilian songs in my playlists?

Since a week ago, Spotify started adding several brasilian songs to all the playlists I listen to: pop mix, rock mix, etc. I'm Italian and I listen to english and italian music.How do I fix this?Thank you

Visitor

Since a week ago, Spotify started adding several brasilian songs to all the playlists I listen to: pop mix, rock mix, etc. I'm Italian and I listen to english and italian music. How do I fix this?...

Kiril

Moderator

206 Views

1 replies

0 likes

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Solved!!Superuser Contribution How do I hide the DJ and automixes?

Using the Android App, the new Beta DJ takes up the entire screen (on 4/13/2023). I want to be able to dismiss or hide the DJ interface. How can I do that? If I can't do that, please add that feature. I am able to dismiss the Artist specific mixes us...

Regular

Using the Android App, the new Beta DJ takes up the entire screen (on 4/13/2023). I want to be able to dismiss or hide the DJ interface. How can I do that? If I can't do that, please add that feature...

Not applicable

4796 Views

8 replies

4 likes

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Superuser Contribution I cant log into my app whilst using mobile data

I cant log into the app or play anything other than downloaded music using mobile data. All other apps on my android phone work fine on data. I've tried uninstall/reinstall, clear cache & data, updating app and still not working. I can log in fine an...

Visitor

I cant log into the app or play anything other than downloaded music using mobile data. All other apps on my android phone work fine on data. I've tried uninstall/reinstall, clear cache & data, u...

MihailY

Moderator

254 Views

1 replies

0 likes

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フリープランで利用しています。モバイルで聞いていますが、突然、シャッフルモードになりました。シャッフルを止めたいのですが、切りかわってくれません。

プレミアムプランへの加入を勧められる画面表示になり、そこから先に進めません。どうしたら、シャッフルモードを元にもどせますか?

Visitor

プレミアムプランへの加入を勧められる画面表示になり、そこから先に進めません。 どうしたら、シャッフルモードを元にもどせますか?

Prague

Community Legend

2574 Views

1 replies

1 likes

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Solved!!Superuser Contribution Recently switched from iOS to Android - need to understand the differences

I recently switched from an iPhone to Android device there are some differences.With iOS once a playlist had completely synched there would be a solid green circle with a black down pointing arrow. On the Android version I'm never seeing that no matt...

Casual Listener

I recently switched from an iPhone to Android device there are some differences. With iOS once a playlist had completely synched there would be a solid green circle with a black down pointing arro...

yycken

Casual Listener

538 Views

5 replies

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Superuser Contribution La fonction enrichir à disparu ( android sur samsung S10e)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Matdu66

Visitor

2861 Views

2 replies

0 likes

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Solved!!Superuser Contribution Playlist display language is not based on app language

My app is set to Korean language. In search result, all the songs are translated to the correct language, but when I add them to my playlist and navigate to it, in my playlist itself they're still being displayed in English. It makes it very confusin...

Casual Listener

My app is set to Korean language. In search result, all the songs are translated to the correct language, but when I add them to my playlist and navigate to it, in my playlist itself they're still be...

Alex

Spotify Legend

1074 Views

3 replies

0 likes

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Superuser Contribution Comment mettre une im

Je n'arrive pas à changer les icones de musique dans mes "Fichiers locaux" lorsque je j'écoute celles-ci

Visitor

Je n'arrive pas à changer les icones de musique dans mes "Fichiers locaux" lorsque je j'écoute celles-ci

Vasil

Moderator

353 Views

1 replies

0 likes

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Superuser Contribution Sleep timer gone

the ability to turn on sleep timer when listening to music on a device like Alexa is gone. it makes so sense that it isn't available anymore

Casual Listener

the ability to turn on sleep timer when listening to music on a device like Alexa is gone. it makes so sense that it isn't available anymore

Dian

Spotify Legend

1887 Views

1 replies

1 likes

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Cancel recurring payments

Need to cancel payment

Visitor

Need to cancel payment

Amay

Spotify Star

265 Views

1 replies

0 likes

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Superuser Contribution Viewing spotify notifications makes system unresponsive

I use Oppo Reno 2z. Ive noticed that when I use Spotify, it frequently makes my phone have massive lag spikes, even when the app is running in the background. Ive narrowed it down to the bug happening when I see spotify notifications. the bug is trig...

Visitor

I use Oppo Reno 2z. Ive noticed that when I use Spotify, it frequently makes my phone have massive lag spikes, even when the app is running in the background. Ive narrowed it down to the bug ...

Vasil

Moderator

403 Views

1 replies

0 likes

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Superuser Contribution Isn't compatible with Google Pixel 3a XL

The app isn't compatible with my phone anymore in Play Store and works only with manual installation. But Google Pixel 3a XL has Android 12.1 and was launched in 2019. What's the problem with this?

Visitor

The app isn't compatible with my phone anymore in Play Store and works only with manual installation. But Google Pixel 3a XL has Android 12.1 and was launched in 2019. What's the problem with this?

Lyubka

Moderator

1508 Views

1 replies

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Superuser Contribution I can't seem to find the "Canvas" option on my android phone.

As the questions says, I cant find the option in my settings. I have premium and my region is set to USA. I have updated the app, restarted my phone, cleared the cache, force stopped the app, uninstalled and reinstalled it again, basically everything...

Casual Listener

As the questions says, I cant find the option in my settings. I have premium and my region is set to USA. I have updated the app, restarted my phone, cleared the cache, force stopped the app, uninsta...

MihailY

Moderator

532 Views

3 replies

0 likes

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Superuser Contribution Spotify playing on it's own how to stop it on my phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Lyubka

Moderator

284 Views

1 replies

0 likes

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Superuser Contribution Screen locks even when Spotify is playing

PlanFree/PremiumCountry DeviceHuawei P30 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy phone always gets locked when Spotify is on. If I'm driving and listening to songs on Spotify, the phone screen doesn't stay un...

Music Fan

Plan Free/Premium Country   Device Huawei P30 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My phone always gets locked when Spotify is ...

zoomnclick

Music Fan

3880 Views

13 replies

0 likes

Android
huawei
screen lock
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Superuser Contribution Je ne parviens pas enlever le mode enrichir, je n'aie pas le bouton

Je suis en compte premium depuis un moment déjà et j'ai jamais eu de problème jusque maintenant mais là je ne parviens pas à enlever le mode "enrichir", jai regarder sur la lecture en cour et sur les playlist mais je n'aie plus le bouton "enrichir" e...

Visitor

Je suis en compte premium depuis un moment déjà et j'ai jamais eu de problème jusque maintenant mais là je ne parviens pas à enlever le mode "enrichir", jai regarder sur la lecture en cour et sur les...

lavigne

Newbie

3551 Views

2 replies

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Superuser Contribution Bluetooth controls do not work since last update

Everything was working well until last update of Spotify, in my car using Bluetooth only not Android Auto, I cannot control (change songs) using the car control.It does work of I go on the app settings, Connect to a Device and enable the check box to...

Casual Listener

Everything was working well until last update of Spotify, in my car using Bluetooth only not Android Auto, I cannot control (change songs) using the car control. It does work of I go on the app se...

Grinkof

Visitor

5193 Views

21 replies

1 likes

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Superuser Contribution Música offline

Últimamente he tenido problemas al intentar reproducir la música que tengo descargada sin conexión.He estado aproximadamente 1 mes con este mismo problema he intentado de todo pero no me ha funcionado.Alguien por favor ayudeme

Newbie

Últimamente he tenido problemas al intentar reproducir la música que tengo descargada sin conexión. He estado aproximadamente 1 mes con este mismo problema he intentado de todo pero no me ha funcion...

Eni

Moderator

676 Views

1 replies

0 likes

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Superuser Contribution Mala actualización

Se me cierra la aplicación y se escucha muy mal el audio  

Visitor

Se me cierra la aplicación y se escucha muy mal el audio   

Lyubka

Moderator

230 Views

1 replies

0 likes

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Superuser Contribution Why can't i resume my last played song after exiting the app?

I can't resume songs when i leave the app and come back to the app. It just doesn't work. I have to skip the song completely

Visitor

I can't resume songs when i leave the app and come back to the app. It just doesn't work. I have to skip the song completely

Yordan

Moderator

498 Views

1 replies

0 likes

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