Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1089 Views
  • 0 replies
  • 4 likes

Solved!! Android Spotify app cannot switch back to phone playback on latest update

Spotify Android version 8.5.77.1043 Hi.Since the latest update, when I have been casting from spotify to a chromecast or Google Home/Nest device, when I stop playback (via phone or voice command) and try to play on my phone...I can't switch playback ...

  • Regular
  • Spotify Android version 8.5.77.1043   Hi. Since the latest update, when I have been casting from spotify to a chromecast or Google Home/Nest device, when I stop playback (via phone or voice c...
  • d0v3yy
  • Visitor
  • 13556 Views
  • 28 replies
  • 20 likes
  • 13556 Views
  • 28 replies
  • 20 likes

Spotify won't care about the local files issue

There has been an ongoing thread about local files not working correctly on Android. It has been falsely marked as solved. It is not solved and plagues tons of devices. Address the problem and fix it. All the info is there, now actually do something ...

  • Music Fan
  • There has been an ongoing thread about local files not working correctly on Android. It has been falsely marked as solved. It is not solved and plagues tons of devices. Address the problem and fix it...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Superuser Contribution why can't i put a song in my playlist?

when i want to put a certain song in my playlist, it says it's already in it, but it's not

  • Newbie
  • when i want to put a certain song in my playlist, it says it's already in it, but it's not
  • Eni
  • Moderator
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to remove or rearrange autoplay queue

PlanPremiumCountryUSADeviceS23 UltraOperating SystemAndroid My Question or IssueUnable to remove or rearranges the queue of songs generated with 'Autoplay similar content' enabled.Steps to reproduce:Setup:1. Enable Autoplay similar content2. Search f...

  • Casual Listener
  • Plan Premium Country USA Device S23 Ultra Operating System Android   My Question or Issue Unable to remove or rearranges the queue of songs generated with 'Autoplay similar content' en...
  • MihailY
  • Moderator
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to accept Blend Invite on Phone

PlanPremiumCountryUSA DeviceGoogle Pixel 6aOperating SystemAndroid My Question or IssueWhen trying to accept a blend invite, I'm taken to the Google Play store even though it's already installed. I am able to accept the invite when I click the link f...

  • Newbie
  •   Plan Premium Country USA  Device Google Pixel 6a Operating System Android   My Question or Issue When trying to accept a blend invite, I'm taken to the Google Play store e...
  • Eni
  • Moderator
  • 927 Views
  • 1 replies
  • 0 likes
  • 927 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify does not change heart to green in all cases when you like the track on Android

PlanPremiumCountryFinlandDeviceGalaxy A40Operating SystemAndroid 11 My Question or IssueHi, I have problem with liked tracks. It only happens on my phone, so I guess it is a bug in the app, which is updated by now. I click sometimes anywhere on the h...

  • Roadie
  • Plan Premium Country Finland Device Galaxy A40 Operating System Android 11   My Question or Issue Hi, I have problem with liked tracks. It only happens on my phone, so I guess it is a ...
  • squidgewinkle
  • Gig Goer
  • 5639 Views
  • 32 replies
  • 0 likes
  • Android
    heart
    liked tracks
  • 5639 Views
  • 32 replies
  • 0 likes

Superuser Contribution Songs play separately from Bluetooth device

Pixel 6 pro, Android version 14, app version 8.8.80.599 For the past month or so when I'm connected to a pair of skullcandy head phones, the music stops mid song but the time on the song keeps playing with no sound. When I skip a song it does the mus...

  • Visitor
  • Pixel 6 pro, Android version 14, app version 8.8.80.599   For the past month or so when I'm connected to a pair of skullcandy head phones, the music stops mid song but the time on the song kee...
  • Vasil
  • Moderator
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Volume keeps turning up to max

PlanPremiumCountrySlovakiaDeviceNokia G60 5GOperating SystemAndroid 13 My Question or Issue Volume on android app keeps turning up to max by itself. Happens randomly, when the next song on playlist starts to play. After I press the volume down button...

  • Casual Listener
  • Plan Premium Country Slovakia Device Nokia G60 5G Operating System Android 13   My Question or Issue   Volume on android app keeps turning up to max by itself. Happens randomly, ...
  • Mondreas
  • Casual Listener
  • 570 Views
  • 2 replies
  • 0 likes
  • Android
    volume
  • 570 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Does my friends see my activity when I am using Spotify mobile app?

PlanFree/PremiumCountryMoroccoDeviceInfinixOperating SystemWindows 10 My Question or IssueIf I am listening to Spotify on my phone, Is my activity showing up to my friends when they are using the desktop version?I already know that friend activity is...

  • Casual Listener
  • Plan Free/Premium Country Morocco Device Infinix Operating System Windows 10   My Question or Issue If I am listening to Spotify on my phone, Is my activity showing up to my friends wh...
  • MattSuda
  • Spotify Star
  • 48686 Views
  • 3 replies
  • 0 likes
  • Friend Activity
  • 48686 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Android 13 cannot login -fixed - but had to use a VPN to pretend i was in different place

For the benefit of everyone else out here, whose life is wasted by apps with non-sensical errors and google android region rubbish Plan FreeDeviceMotoG62 5GOperating Systemandroid 13Issue: suddenly cant login to phone app.Actions taken:using Pc - i h...

  • Newbie
  • For the benefit of everyone else out here, whose life is wasted by apps with non-sensical errors  and google android region rubbish   Plan Free Device MotoG62 5G Operating System ...
  • Vasil
  • Moderator
  • 396 Views
  • 1 replies
  • 0 likes
  • VPN Android login fail
  • 396 Views
  • 1 replies
  • 0 likes

Spotify doesn't play through wireless headphones

DevicePhone, Android Operating SystemVivo Y11s My Question or Issue So I just bought completely new wireless headphones (Sencor sep710BT if that matters), and since I usually only listen to music through Spotify I went to try them out and all I hear ...

  • Newbie
  • Device Phone, Android   Operating System Vivo Y11s   My Question or Issue   So I just bought completely new wireless headphones (Sencor sep710BT if that matters), and since I u...
  • lastanimatronic
  • Visitor
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forgot my email and password

I forgot my email and password n i don't know y you don't have a option to chat with n agent cause it's been 3 months now n you continue to take my money but you can't help

  • Visitor
  • I forgot my email and password n i don't know y you don't have a option to chat with n agent cause it's been 3 months now n you continue to take my money but you can't help
  • Dian
  • Spotify Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I remove recommendations from my good morning section???

I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong

  • Visitor
  • I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong
  • joel3berger
  • Newbie
  • 2239 Views
  • 3 replies
  • 0 likes
  • 2239 Views
  • 3 replies
  • 0 likes

Spotify is opening by itself

PlanPremium CountryBrazil Device(POCO F3)Operating System(Android 13 TKQ1) My Question or IssueMy Spotify is opening by itself and playing some songs I've never seen before. This is happening at random times and with a certain frequency. Sometimes wh...

  • Newbie
  • Plan Premium   Country Brazil   Device (POCO F3) Operating System (Android 13 TKQ1)   My Question or Issue My Spotify is opening by itself and playing some songs I've ...
  • Bittencourt
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast restarts after playing ad

Plan - PremiumCountry - USADevice - Pixel 5Operating System - Android My Question or IssueIf I am in the middle of a podcast and an ad starts playing (on JRE for instance), the podcast will restart at the beginning once the ad is complete. This is re...

  • Music Fan
  • Plan - Premium Country - USA Device - Pixel 5 Operating System - Android   My Question or Issue If I am in the middle of a podcast and an ad starts playing (on JRE for instance),...
  • Heliosen
  • Visitor
  • 13223 Views
  • 51 replies
  • 17 likes
  • 13223 Views
  • 51 replies
  • 17 likes

Long Tracks are Truncated (End Skipped)

I have several playlists (and Spotify creates playlists for me) that have long Ambient / New Age pieces. Spotify routinely will stop playing a song (truncate the song) and move on to the next item in the playlist. It often does this with pieces rough...

  • Newbie
  • I have several playlists (and Spotify creates playlists for me) that have long Ambient / New Age pieces.  Spotify routinely will stop playing a song (truncate the song) and move on to the next i...
  • 353 Views
  • 0 replies
  • 1 likes
  • 353 Views
  • 0 replies
  • 1 likes

Superuser Contribution Podcast pauses and starts again after notification

PlanPremiumCountryBulgariaDeviceOnePlus 5tOperating SystemAndroid My Question or Issue Every time I start listening to a podcast(only podcasts, not music) and get a notification, the podcast starts to pause and plays again after 1-2 seconds. Sometime...

  • Regular
  • Plan Premium Country Bulgaria Device OnePlus 5t Operating System Android   My Question or Issue   Every time I start listening to a podcast(only podcasts, not music) and get a no...
  • BBSB
  • Visitor
  • 3902 Views
  • 12 replies
  • 0 likes
  • Other
  • 3902 Views
  • 12 replies
  • 0 likes

Superuser Contribution Bug - It is playing different song in the album

PlanFree/PremiumCountryIndia DeviceVivo v25Operating Systemandroid My Question or IssueI have searched for tera rang song in the atrange album. and clicked the play button. Instead of tera rang song, it played chaka chak song in the same album, pleas...

  • Newbie
  • Plan Free/Premium Country India  Device Vivo v25 Operating System android   My Question or Issue I have searched for tera rang song in the atrange album. and clicked the play butt...
  • Yordan
  • Moderator
  • 392 Views
  • 1 replies
  • 3 likes
  • 392 Views
  • 1 replies
  • 3 likes

Superuser Contribution Play a playlist instead of queue

PlanPremiumCountryUSDeviceMoto GOperating SystemAndroid My Question or IssueDo I understand correctly that, on mobile, if I want to play a playlist while I have something in the queue, I either have to add every song in the playlist manually or delet...

  • Newbie
  • Plan Premium Country US Device Moto G Operating System Android   My Question or Issue Do I understand correctly that, on mobile, if I want to play a playlist while I have something in ...
  • apk4jc
  • Visitor
  • 1344 Views
  • 2 replies
  • 0 likes
  • 1344 Views
  • 2 replies
  • 0 likes