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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395463 Views

546 replies

35 likes

Account
Free
  • 395463 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8424 Views

0 replies

7 likes

  • 8424 Views
  • 0 replies
  • 7 likes

Can't add songs to Jam

PlanPremiumCountryUSADeviceGoogle Pixel 7 ProOperating SystemAndroid 14 My Question or IssueLately when I'm invited to a jam, I can't search for songs and add them to the jam from the search page. I can add them from the "Group Recommendations" page ...

Casual Listener

Plan Premium Country USA Device Google Pixel 7 Pro Operating System Android 14   My Question or Issue Lately when I'm invited to a jam, I can't search for songs and add them to the jam...

plofstof

Newbie

11169 Views

8 replies

4 likes

  • 11169 Views
  • 8 replies
  • 4 likes

Solved!!Superuser Contribution New Beta Version 8.8.88.87 Crashing Even After Clean Install

PlanPremiumCountryIndiaDeviceSamsung A33 5GOperating SystemAndroid 13 My Question or IssueNew Beta Version 8.8.88.87 Crashing Even After Clean InstallHere are the crash logs:11-08 16:09:25.127 7151 7151 E AndroidRuntime: FATAL EXCEPTION: main11-08 16...

Music Fan

Plan Premium Country India Device Samsung A33 5G Operating System Android 13   My Question or Issue New Beta Version 8.8.88.87 Crashing Even After Clean Install Here are the crash l...

T23000s

Visitor

3765 Views

24 replies

6 likes

  • 3765 Views
  • 24 replies
  • 6 likes

Superuser Contribution This bug is a pain in the ass. Deleted downloads on SD after reboot.

I've been watching this for what feels like years, and the bug still hasn't been fixed. On Android, every time you restart, whether because of an update or because the battery is low, the SD card in the phone is not recognized by Spotify, and all dow...

Casual Listener

I've been watching this for what feels like years, and the bug still hasn't been fixed. On Android, every time you restart, whether because of an update or because the battery is low, the SD card in ...

EarlPurple

Roadie

1574 Views

4 replies

1 likes

  • 1574 Views
  • 4 replies
  • 1 likes

Superuser Contribution Perché il brano preferito è sparito dall'album dei miei preferiti?

Il brano si chiama "la gattina",vorrei ascoltarlo ma Spotify mi dice che non è disponibile,pochi giorni fa era ancora disponibile

Visitor

Il brano si chiama "la gattina",vorrei ascoltarlo ma Spotify mi dice che non è disponibile,pochi giorni fa era ancora disponibile

MalfunzionatoRecords

Visitor

1330 Views

2 replies

0 likes

  • 1330 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution What is this button?

PlanFreeCountryUnited KingdomDevice(Samsung a54 5G)Operating System(Android14) My Question or IssueI recently got a new phone and today was the first time I've opened Spotify on it. I then noticed this button on the notifications bar which just chang...

Casual Listener

Plan Free Country United Kingdom Device (Samsung a54 5G) Operating System (Android14)   My Question or Issue I recently got a new phone and today was the first time I've opened Spotify...

BritTea

Casual Listener

1657 Views

2 replies

0 likes

App & Features
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  • 2 replies
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Why did you remove the option to remove song from Playlist while playing a

While listening to my Playlist there is no way to remove a song that is being played from my Playlist.There is also no way to go to Playlist and 'search' for it. So if you wish to exact your Playlist you have to remember what songs you don't wish to ...

Visitor

While listening to my Playlist there is no way to remove a song that is being played from my Playlist. There is also no way to go to Playlist and 'search' for it. So if you wish to exact your Playli...

Natmeinzer

Visitor

1077 Views

2 replies

1 likes

  • 1077 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cannot download music on Google Pixel Watch 2

PlanPremiumCountryUnited KingdomDevicePhone: Google Pixel 6 ProWatch: Google Pixel Watch 2 Operating SystemPhone: Android version 14Watch: Wear OS By Google 4.0 My Question or IssueI have Spotify app downloaded on my phone and on my watch. According ...

Casual Listener

Plan Premium Country United Kingdom Device Phone: Google Pixel 6 Pro Watch: Google Pixel Watch 2   Operating System Phone: Android version 14 Watch: Wear OS By Google 4.0   My Q...

Maria

Moderator

2197 Views

3 replies

0 likes

  • 2197 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify cannot play on my XiaoMi Smart Clock

PlanPremium CountryMalaysia DevicePhone: Samsung Flip z3Clock: Xiao Mi Smart Clock Operating SystemAndroid 13 My Question or IssueAll this while, i have no problem casting spotify to my smart clock, After i have updated my android app on the 13 dec 2...

Newbie

Plan Premium   Country Malaysia   Device Phone: Samsung Flip z3 Clock: Xiao Mi Smart Clock   Operating System Android 13   My Question or Issue All this while, i hav...

Maria

Moderator

2338 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution App para de tocar as músicas

Plano PremiumDispositivo Moto g20A alguns meses venho sofrendo com o problema do app parar de reproduzir as músicas, e reiniciando o app fazendo com que eu não consiga ouvir música nem podcast Outro problema que tenho sofrido é que quando abro o apli...

Newbie

Plano  Premium Dispositivo  Moto g20 A alguns meses venho sofrendo com o problema do app parar de reproduzir as músicas, e reiniciando o app fazendo com que eu não consiga ouvir música ...

Vasil

Moderator

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot turn off the recommended songs

I've been trying to do everything to get rid of the Spotify recommendations. I have my own Playlist that I want to listen and I'm absolutely not interested in any other suggestions. Can you please help me stop it or I have to unsubscribe and delete S...

Visitor

I've been trying to do everything to get rid of the Spotify recommendations. I have my own Playlist that I want to listen and I'm absolutely not interested in any other suggestions. Can you please he...

atilas

Visitor

1106 Views

5 replies

5 likes

  • 1106 Views
  • 5 replies
  • 5 likes

Superuser Contribution App stories are buggy

PlanPremiumCountryCzechiaDeviceXiaomi Pad 6Operating SystemAndroid 13 My Question or Issue

Casual Listener

Plan Premium Country Czechia Device Xiaomi Pad 6 Operating System Android 13   My Question or Issue  

Susan_GP

Moderator

602 Views

3 replies

0 likes

  • 602 Views
  • 3 replies
  • 0 likes

Superuser Contribution Having trouble logging into new samsung galaxy s23

Hi, I just got a new phone and am unable to log into my account through the Spotify app. I have tried to log in using my credentials and with my Google account, none of them were successful. I keep getting "something went wrong, try again/ dismiss " ...

Visitor

Hi, I just got a new phone and am unable to log into my account through the Spotify app. I have tried to log in using my credentials and with my Google account, none of them were successful. I ke...

Elena

Moderator

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pauses automatically *with a slow fadeout*

PlanPremiumCountryUSADevicePixel 4 XLOperating SystemAndroid 12 (Jan 5 2022 update) My Question or IssueOccasionally (once or twice a day at most), the currently playing music will slowly fade out to silence over a couple seconds and then pause. This...

Casual Listener

Plan Premium Country USA Device Pixel 4 XL Operating System Android 12 (Jan 5 2022 update)   My Question or Issue Occasionally (once or twice a day at most), the currently playing musi...

Yordan

Moderator

7436 Views

5 replies

0 likes

  • 7436 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why can’t I access my premium audiobook hours?

I pay for a premium subscription. I can’t access audiobooks on my android but when I sign in on an iOS, I can listen!

Visitor

I pay for a premium subscription. I can’t access audiobooks on my android but when I sign in on an iOS, I can listen!

Vasil

Moderator

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Simultaniously using Spotify on mobile (mother ) and table (child) with Family premium Abo does Not.

Hi, I have Family premium Abo and i created an Account for me and my daughter.but IT IS Not possible to listen to Spotify music on my mobile and on her Tablet simultaniously. PlanFamily premium aboCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pr...

Newbie

Hi, I have Family premium Abo and i created an Account for me and my daughter.but IT IS Not possible to listen to Spotify music on my mobile and on her Tablet simultaniously.   Plan Family pr...

Ivelina

Moderator

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify adding songs to 'Liked Songs' playlist that I didn't 'like'

I am using Premium. I have not found the exact issue, just round abouts and from 2017 and older. So the solutions don't help me.Samsung Galaxay S9Android PieApp version 8.5.21.754 * I listen to specific artists.* I 'like' their songs.* Those 'liked' ...

Visitor

I am using Premium. I have not found the exact issue, just round abouts and from 2017 and older. So the solutions don't help me. Samsung Galaxay S9 Android Pie App version 8.5.21.754   * I ...

elwenil360

Casual Listener

21109 Views

28 replies

5 likes

  • 21109 Views
  • 28 replies
  • 5 likes

Superuser Contribution Liked Songs Unable to Load/ Selecting Songs in Playlists will not Load

PlanPremiumCountryUSADeviceSamsung Galaxy 8Operating SystemAndroid v. 9Spotify Version8.8.94.577 My Question or IssueHey there,So my Spotify app will not load my liked songs playlist. It will will attempt to load it but gives an error message claimin...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android v. 9 Spotify Version 8.8.94.577   My Question or Issue Hey there, So my Spotify app will not load my liked ...

AlejaR

Moderator

1519 Views

5 replies

0 likes

Android
bugs
not loading songs
  • 1519 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts play back speed too slow

Android 7.0 Since 1 or 2 weeks, I cannot listen to podcasts anymore: the playback speed is like 0.5 of the normal rate (really slow).Music streams fine.What can I do?

Casual Listener

Android 7.0   Since 1 or 2 weeks, I cannot listen to podcasts anymore: the playback speed is like 0.5 of the normal rate (really slow). Music streams fine. What can I do?  

Susan_GP

Moderator

15554 Views

8 replies

0 likes

  • 15554 Views
  • 8 replies
  • 0 likes

Superuser Contribution Smart shuffle glitches "liked songs" playlist when there is no internet connection

DeviceGoogle Pixel 4aOperating SystemAndroid 13 My Question or IssueWhen using Spotify in Airplane mode, if your "liked songs" playlist has the new smart shuffle on, clicking on a song is a no-op. There's no error, but nothing happens.Disabling smart...

Casual Listener

Device Google Pixel 4a Operating System Android 13   My Question or Issue When using Spotify in Airplane mode, if your "liked songs" playlist has the new smart shuffle on, clicking on a so...

Tabisch

Casual Listener

2261 Views

7 replies

0 likes

  • 2261 Views
  • 7 replies
  • 0 likes

Different interface on spotify on innioasis g1

I have bought an Innioasis g1 and have signed into my Spotify account. The problem is when I search an artist and go into an album I am unable to pick what song I want. It just plays in full and I am also unable to go back a song. If you could please...

Visitor

I have bought an Innioasis g1 and have signed into my Spotify account. The problem is when I search an artist and go into an album I am unable to pick what song I want. It just plays in full and I am...

Ximzend

Spotify Star

2091 Views

1 replies

0 likes

Question
  • 2091 Views
  • 1 replies
  • 0 likes