Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Problema em efetuar pagamento com gift card
Problema em efetuar pagamento com gift card
Moderator
173 Views
1 replies
0 likes
The aap is showing network issue but there is no network issue and I have reinstall it then also
The aap is showing network issue but there is no network issue and I have reinstall it then also
Moderator
212 Views
1 replies
0 likes
On pressing the heart icon in the notification drop down player or with the app open does not change it from an outline to indicate that it's been added to my liked songs playlist. I just get a popup at the bottom stating it's been added.
On pressing the heart icon in the notification drop down player or with the app open does not change it from an outline to indicate that it's been added to my liked songs playlist. I just get a popup...
Spotify Legend
550 Views
2 replies
0 likes
PlanPremium (Family)CountryPhilippinesDeviceGoogle Pixel 5Operating SystemAndroid My Question or IssueI can no longer find the repeat button when playing my Discover Weekly playlist (it's not in the now playing screen, nor when I press the three dots...
Plan Premium (Family) Country Philippines Device Google Pixel 5 Operating System Android My Question or Issue I can no longer find the repeat button when playing my Discover Weekly p...
Visitor
2375 Views
13 replies
7 likes
PlanPremiumCountryUSDeviceSamsung A21Operating SystemLatest Android My Question or IssueIs it possible to get Spotify car mode back in the library? The whole reason car mode what great is that you could operate it without having so much in the way, b...
Plan Premium Country US Device Samsung A21 Operating System Latest Android My Question or Issue Is it possible to get Spotify car mode back in the library? The whole reason car...
Spotify Legend
361 Views
1 replies
0 likes
I don't have spotify premium but I did, and I had left my phone in Offline mode before my subscription ran out. Now that I'm back to the free version of Spotify, there is no toggle for Offline/Online so I'm stuck in offline mode, and cant use the ser...
I don't have spotify premium but I did, and I had left my phone in Offline mode before my subscription ran out. Now that I'm back to the free version of Spotify, there is no toggle for Offline/Online...
Spotify Legend
13540 Views
3 replies
1 likes
Hi,Ive been having isue. On my liked songs some of them are blacked out you cant listen them.You can unlike them download but can not listen.Please hellp, how can i fix it?Device:Samsung 22 UltraApp version:8.8.24.307
Hi, Ive been having isue. On my liked songs some of them are blacked out you cant listen them. You can unlike them download but can not listen. Please hellp, how can i fix it? Device: Samsung 22...
Casual Listener
398 Views
2 replies
0 likes
DeviceGoogle Pixel 4aOperating SystemAndroid 13 My Question or IssueWhen using Spotify in Airplane mode, if your "liked songs" playlist has the new smart shuffle on, clicking on a song is a no-op. There's no error, but nothing happens.Disabling smart...
Device Google Pixel 4a Operating System Android 13 My Question or Issue When using Spotify in Airplane mode, if your "liked songs" playlist has the new smart shuffle on, clicking on a so...
Casual Listener
2007 Views
7 replies
0 likes
Hi. I have been having disconnect issues recenly. I have tried the battery restrictions etc but it still happens. The phone thinks its connected and the car thinks its connected but there is no music from the car nor the phone. It will drop out and t...
Hi. I have been having disconnect issues recenly. I have tried the battery restrictions etc but it still happens. The phone thinks its connected and the car thinks its connected but there is no music...
Regular
5692 Views
11 replies
0 likes
I want to play a certain song in the "liked" playlist, when I search for it in this playlist, and continue playing this playlist after the song has finished. PlanPremiumOperating SystemAndroid
I want to play a certain song in the "liked" playlist, when I search for it in this playlist, and continue playing this playlist after the song has finished. Plan Premium Operating System ...
Moderator
1493 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDevice(Xiaomi Redmi Note 10 Pro)Operating SystemMIUI 13 Android 12 My Question or IssueOn my Xiaomi Redmi Note 10 Pro I haven't been able to listen to music on Spotify for 3 weeks because everything sounds choppy and looks ...
Plan Premium Country Argentina Device (Xiaomi Redmi Note 10 Pro) Operating System MIUI 13 Android 12 My Question or Issue On my Xiaomi Redmi Note 10 Pro I haven't been able t...
Gig Goer
903 Views
2 replies
0 likes
Recently my apps started saying under (Good morning) etc tab "you're offline" even though I'm online and allow me to play songs... I've deleted the app fully reinstalled still saying it randomly then goes away after a few seconds.
Recently my apps started saying under (Good morning) etc tab "you're offline" even though I'm online and allow me to play songs... I've deleted the app fully reinstalled still saying it randomly then...
Casual Listener
321 Views
1 replies
0 likes
I just bought the spotify dou plan recently and i cant play any song on my phone when im offline
I just bought the spotify dou plan recently and i cant play any song on my phone when im offline
Casual Listener
29974 Views
14 replies
2 likes
It's been 3 days since my playlist actually played, I have it so the playlist loops but I haven't heard a single song for 3 days and keeps giving me suggested music
It's been 3 days since my playlist actually played, I have it so the playlist loops but I haven't heard a single song for 3 days and keeps giving me suggested music
Moderator
230 Views
1 replies
0 likes
Dj is not functioning. It rolls through the same tracks and never advances
Dj is not functioning. It rolls through the same tracks and never advances
Moderator
389 Views
1 replies
0 likes
I can't see ratings on the Spotify app for ANY podcast. Either in the app or on the desktop. I can't see or post any ratings whatsoever. I have followed 10 different tutes/videos on how to view them etc. They are simply not there. No ratings, no opti...
I can't see ratings on the Spotify app for ANY podcast. Either in the app or on the desktop. I can't see or post any ratings whatsoever. I have followed 10 different tutes/videos on how to view them ...
Casual Listener
14395 Views
8 replies
1 likes
Since a week ago, Spotify started adding several brasilian songs to all the playlists I listen to: pop mix, rock mix, etc. I'm Italian and I listen to english and italian music.How do I fix this?Thank you
Since a week ago, Spotify started adding several brasilian songs to all the playlists I listen to: pop mix, rock mix, etc. I'm Italian and I listen to english and italian music. How do I fix this?...
Moderator
206 Views
1 replies
0 likes
Using the Android App, the new Beta DJ takes up the entire screen (on 4/13/2023). I want to be able to dismiss or hide the DJ interface. How can I do that? If I can't do that, please add that feature. I am able to dismiss the Artist specific mixes us...
Using the Android App, the new Beta DJ takes up the entire screen (on 4/13/2023). I want to be able to dismiss or hide the DJ interface. How can I do that? If I can't do that, please add that feature...
Not applicable
4751 Views
8 replies
4 likes
I cant log into the app or play anything other than downloaded music using mobile data. All other apps on my android phone work fine on data. I've tried uninstall/reinstall, clear cache & data, updating app and still not working. I can log in fine an...
I cant log into the app or play anything other than downloaded music using mobile data. All other apps on my android phone work fine on data. I've tried uninstall/reinstall, clear cache & data, u...
Moderator
254 Views
1 replies
0 likes
プレミアムプランへの加入を勧められる画面表示になり、そこから先に進めません。どうしたら、シャッフルモードを元にもどせますか？
プレミアムプランへの加入を勧められる画面表示になり、そこから先に進めません。 どうしたら、シャッフルモードを元にもどせますか？
Community Legend
2570 Views
1 replies
1 likes
