Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118535 Views

27 replies

4 likes

  • 118535 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238922 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238922 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599854 Views

79 replies

3 likes

  • 599854 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492525 Views

581 replies

42 likes

Account
Free
  • 492525 Views
  • 581 replies
  • 42 likes

Superuser Contribution Al estar reproduciendo una playlist en ki celular (samsung s 23 ultra)

O en mi tablet (samsung galaxy tab s 8 ultra) se interrumpe la reproducción y tengo que darle "play", para reiniciarla. Cómo puedo reparar esto

Visitor

O en mi tablet (samsung galaxy tab s 8 ultra) se interrumpe la reproducción y tengo que darle "play", para reiniciarla. Cómo puedo reparar esto

Susan_GP

Moderator

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Je ne parviens pas enlever le mode enrichir, je n'aie pas le bouton

Je suis en compte premium depuis un moment déjà et j'ai jamais eu de problème jusque maintenant mais là je ne parviens pas à enlever le mode "enrichir", jai regarder sur la lecture en cour et sur les playlist mais je n'aie plus le bouton "enrichir" e...

Visitor

Je suis en compte premium depuis un moment déjà et j'ai jamais eu de problème jusque maintenant mais là je ne parviens pas à enlever le mode "enrichir", jai regarder sur la lecture en cour et sur les...

lavigne

Newbie

4007 Views

2 replies

0 likes

  • 4007 Views
  • 2 replies
  • 0 likes

App crashing and restarting song

The app keeps crashing and halting play mid song and restarting it.

Visitor

The app keeps crashing and halting play mid song and restarting it.

Bittencourt

Spotify Star

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution All my downloaded songs, playlists and albums are gone on my Android phone

All of my Spotify songs, albums and playlists that I downloaded are gone and I don't know what happened.Yesterday (March 24, 2024), I had all my Spotify downloaded songs, playlists and albums here. But today (March 25, 2024), all my Spotify downloade...

Roadie

All of my Spotify songs, albums and playlists that I downloaded are gone and I don't know what happened. Yesterday (March 24, 2024), I had all my Spotify downloaded songs, playlists and albums here....

Ivelina

Moderator

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution i can't listen together wit my friend

So i wanna listen a song with my friend together but when they try open the link nothings happen.

Visitor

So i wanna listen a song with my friend together but when they try open the link nothings happen.

Vasil

Moderator

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Download songs

My Question or IssueI have a downloaded list, but some songs are not downloaded and there is no icon to do it. Do some songs have a restriction?

Visitor

  My Question or Issue I have a downloaded list, but some songs are not downloaded and there is no icon to do it.  Do some songs have a restriction?  

Amay

Spotify Star

885 Views

1 replies

0 likes

  • 885 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to Disable the Equalizer from Settings.

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueHow do you disable the equalizer? Each time I use my phone, the quality of the music become unsatisfactory. I have a Samsung Galaxy S9+ -- Android 10 ...

Casual Listener

Plan Premium Country Philippines Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue How do you disable the equalizer? Each time I use my phone, the quality of...

Yordan

Moderator

14691 Views

5 replies

1 likes

Android 10
Samsung
Samsung galaxy S9+
  • 14691 Views
  • 5 replies
  • 1 likes

no puedo musica en modo sin conexion aunque ya he pagado

se queda cargando el album pero no pasa nada y despues me sale volver a intentar y no pasa nada no se ve el album

Visitor

se queda cargando el album pero no pasa nada y despues me sale volver a intentar y no pasa nada no se ve el album

osornios

Spotify Star

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops to work when connected to Wi-FI

PlanPremiumCountryPolandDeviceOnePlus6Operating SystemAndroid 9 (OxygenOS 9.09) My Question or IssueCouple days ago I spotted a new issue while using Spotify on my smartphone. When connected to Wi-FI I'm presented with an error "no Internet connectio...

Casual Listener

Plan Premium Country Poland Device OnePlus6 Operating System Android 9 (OxygenOS 9.09)   My Question or Issue Couple days ago I spotted a new issue while using Spotify on my smartphone...

Leom122180

Casual Listener

7931 Views

10 replies

2 likes

  • 7931 Views
  • 10 replies
  • 2 likes

Superuser Contribution How do I force the android spotify app to download all songs in a playlist

When I press the "download playlist" button, sometimes only some of the songs will be downloaded, as shown by the green down arrow. Some songs will remain not downloaded. This appears to be a bug. I have confirmed they are not downloaded by going off...

Visitor

When I press the "download playlist" button, sometimes only some of the songs will be downloaded, as shown by the green down arrow. Some songs will remain not downloaded. This appears to be a bug. I ...

OscarDC

Moderator

972 Views

1 replies

0 likes

  • 972 Views
  • 1 replies
  • 0 likes

Wildly high data usage

A podcast stalled at 99% downloaded and somehow ate up over 4GB of data in less than an hour. This only stopped when my plan ran out of available data, leaving me data-less for the rest of the month.This was very frustrating and need this to not happ...

Newbie

A podcast stalled at 99% downloaded and somehow ate up over 4GB of data in less than an hour. This only stopped when my plan ran out of available data, leaving me data-less for the rest of the month....

_qyqi-iyd7pp

Casual Listener

864 Views

2 replies

0 likes

  • 864 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify used excessive data

PlanStudent Premium CountryUnited States DeviceXaomi Redmi Note 9S Operating SystemAndroid 10 My Question or IssueSpotify suddenly started using an excessive amount of data for seemingly no reason. I have a mobile plan that allows 5 GB of data a mont...

Casual Listener

Plan Student Premium   Country United States   Device Xaomi Redmi Note 9S   Operating System Android 10   My Question or Issue Spotify suddenly started using an exces...

_qyqi-iyd7pp

Casual Listener

2765 Views

8 replies

0 likes

  • 2765 Views
  • 8 replies
  • 0 likes

Superuser Contribution Bug: Playing from Search text is replacing spaces with + symbols

PlanPremiumCountryUk DeviceSamsung Galaxy A325GOperating SystemAndroid latest My Question or IssueRepro steps:1. Navigate to search2. Type an item and use the suggested search terms e.g. type "People you" and "People You Know" will be suggested as a ...

Regular

Plan Premium Country Uk   Device Samsung Galaxy A325G Operating System Android latest    My Question or Issue Repro steps: 1. Navigate to search 2. Type an item and use th...

primalcharlie

Regular

748 Views

2 replies

0 likes

bug
Search
  • 748 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why do I see a fullscreen ad everytime I open the app?

PlanPremiumCountryNetherlandsDeviceSamsung S21Operating SystemAndroid My Question or IssueWhy is there an ad in the app, I have a premium subscription I don't want to see any ads, especially ads that block the use of the app. this ad blocks any inter...

Gig Goer

Plan Premium Country Netherlands Device Samsung S21 Operating System Android   My Question or Issue Why is there an ad in the app, I have a premium subscription I don't want to see any...

Maria

Moderator

2334 Views

6 replies

1 likes

Premium
Subscription
  • 2334 Views
  • 6 replies
  • 1 likes

On my lockscreen spotify freezes on one songs image, why?

I am using an android ( samsung S22)On my lockscreen my spotify freezes on one song and image. I can skip to different songs and listen but the song name, and image doesn't change with the current song that's playing. This also occurs with the media ...

Visitor

I am using an android ( samsung S22)On my lockscreen my spotify freezes on one song and image. I can skip to different songs and listen but the song name, and image doesn't change with the current so...

osornios

Spotify Star

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

The song covers are not showing on my lock screen

When I tap on the compressed album art it does not display the album cover on the lock screen

Visitor

When I tap on the compressed album art it does not display the album cover on the lock screen

osornios

Spotify Star

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution My AI DJ crashed and won't load ever again

This is my first time using the DJ feature. It generated a list of songs to me, but when it played the last one, it crashed. Now it won't open again, no matter what I do. I did a clean reinstall, tried different devices and networks, they all have th...

Newbie

This is my first time using the DJ feature. It generated a list of songs to me, but when it played the last one, it crashed. Now it won't open again, no matter what I do. I did a clean reinstall, tri...

OscarDC

Moderator

1244 Views

1 replies

0 likes

  • 1244 Views
  • 1 replies
  • 0 likes