Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
395491 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
This is not a new idea but something that needs serious attention from the devs of the app. I have the app both on my Samsung Tab s9 and Samsung S20, but I have experienced frequent crashes of the app and its getting frustrating. I have looked at rec...
This is not a new idea but something that needs serious attention from the devs of the app. I have the app both on my Samsung Tab s9 and Samsung S20, but I have experienced frequent crashes of the ap...
416 Views
0 replies
0 likes
PlanPremiumCountryPhilippinesDeviceSamsung S23 UltraOperating SystemAndroid 14My Question or IssueVideo podcasts aren't showing (just audio) when connected to Bluetooth speakers, videos play fine when just on phone speakers. Tried reinstalling, clear...
Plan Premium Country Philippines Device Samsung S23 Ultra Operating System Android 14 My Question or Issue Video podcasts aren't showing (just audio) when connected to Bluetooth spea...
Moderator
727 Views
3 replies
0 likes
I have changed my celphone
I have changed my celphone
Spotify Star
384 Views
1 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S8Operating SystemAndroid 11 latest update installed 9th of november 2020 My Question or IssueSince 2 weeks when I want to play music on my mobile device (see above), I select a song, the song pop...
Plan Premium Country The Netherlands Device Samsung Galaxy S8 Operating System Android 11 latest update installed 9th of november 2020 My Question or Issue Since 2 weeks when I want ...
Visitor
1804 Views
5 replies
0 likes
My spotify on android won't show me lyrics I am listening to lyrics supported songs and have premium
My spotify on android won't show me lyrics I am listening to lyrics supported songs and have premium
Not applicable
3259 Views
1 replies
0 likes
PlanPremiumCountryUsaDeviceSamsung Galaxy S22+Operating SystemAndroid 12 My Question or IssueApp crashes if I log in. I can open it fine, but if I log in (Facebook login) the app crashesI've tried uninstalling, deleting Android/data/com.spotify.music...
Plan Premium Country Usa Device Samsung Galaxy S22+ Operating System Android 12 My Question or Issue App crashes if I log in. I can open it fine, but if I log in (Facebook login) the...
Community Legend
2076 Views
2 replies
0 likes
My Question or IssueWhen I scan a code for a music on my boyfriend's cellphone it redirects to the playlist and not to the song itself. The code for the playlist and for the music are different, my account is free so it redirects to the song but I ca...
My Question or Issue When I scan a code for a music on my boyfriend's cellphone it redirects to the playlist and not to the song itself. The code for the playlist and for the music are different, my...
Visitor
4301 Views
5 replies
1 likes
When I go to settings it doesn't show the option to move my downloads to my SD card
When I go to settings it doesn't show the option to move my downloads to my SD card
Regular
13946 Views
44 replies
6 likes
PlanPremiumCountryUnited States DeviceOnePlus 10 ProOperating SystemOxygenOS 13.1 My Question or Issue 15 Second Podcast forward skip going backwards when using Bluetooth controls on headphones (Skullcandy and ISOTunes) and from lock screen. Works wh...
Plan Premium Country United States Device OnePlus 10 Pro Operating System OxygenOS 13.1 My Question or Issue 15 Second Podcast forward skip going backwards when using B...
Moderator
414 Views
1 replies
0 likes
Hi! I have had Spotify since it appeared - now on an Oneplus 9 ProNone with Android 13. I have the "normal" problem with the bad audio sound on Spotify - and no matter what I do, i have a "lock" on the setting in Spotify app thay could improve the qu...
Hi! I have had Spotify since it appeared - now on an Oneplus 9 ProNone with Android 13. I have the "normal" problem with the bad audio sound on Spotify - and no matter what I do, i have a "lock" on t...
Moderator
635 Views
1 replies
0 likes
I have several local files on my phone (S23 Ultra, though I had the same issue on an S22 Ultra) and they usually play fine from the liked songs playlist. But seemingly randomly, Spotify deems certain songs unplayable even though nothing changes. If I...
I have several local files on my phone (S23 Ultra, though I had the same issue on an S22 Ultra) and they usually play fine from the liked songs playlist. But seemingly randomly, Spotify deems certain...
Moderator
448 Views
1 replies
1 likes
So since as the lastest update my artist tab has been ruined. I need a work around to get it back to what is was before.As far as i can tell my libary has been divided in two, those I have followed displayed up top and those i have not dispayed in a ...
So since as the lastest update my artist tab has been ruined. I need a work around to get it back to what is was before. As far as i can tell my libary has been divided in two, those I have followed...
Newbie
10264 Views
4 replies
15 likes
Plan: PremiumCountry: USA DeviceTCL 55Q750GOperating SystemGoogle TV TV App version 1.76.1 My Question or IssueThe volume control in my TV app is not behaving as expected. The minimum volume in the Google TV app is too loud. When playing music in the...
Plan: Premium Country: USA Device TCL 55Q750G Operating System Google TV TV App version 1.76.1 My Question or Issue The volume control in my TV app is not behavin...
Casual Listener
3701 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGoogle Pixel 6 and Fossil Gen 5Operating SystemAndroid 13 My Question or IssueI cannot adjust volume from the Spotify app on my smartwatch. In the devices on my watch, I see "Google Pixel 6" and "Your Phone" as separate whi...
Plan Premium Country USA Device Google Pixel 6 and Fossil Gen 5 Operating System Android 13 My Question or Issue I cannot adjust volume from the Spotify app on my smartwatch. In the ...
Regular
1315 Views
4 replies
0 likes
PlanFreeCountryChinaOperating SystemAndroid My Question or IssueWhen i open any playlist in my android device, songs don't show up normally, but instead show in the blue boxes, so i can't play any song. But once i play a song in my PC spotify, this p...
Plan Free Country China Operating System Android My Question or Issue When i open any playlist in my android device, songs don't show up normally, but instead show in the blue&...
Spotify Star
431 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(OnePlus 6)Operating System(Android 11)Spotify Version(8.8.96.394) My Question or IssueThe issue relates to the different playback modes, which I will call linear (L), shuffle (S), and smart shuffle (SmS). The issue see...
Plan Premium Country Germany Device (OnePlus 6) Operating System (Android 11) Spotify Version (8.8.96.394) My Question or Issue The issue relates to the different playback modes, w...
Newbie
795 Views
2 replies
1 likes
PlanFreeCountry DeviceSamsung Galaxy SOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis has happened a while ago but this is the first time I actually said anything about it. When I try to search up episodes I listened ...
Plan Free Country Device Samsung Galaxy S Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This has happened a while ago but this is the firs...
Moderator
482 Views
1 replies
0 likes
Esq hace varias semanas no puedo descargar las nuevas canciones. También no puedo seguir al artista ni pno aparece que me gusta la canciones nuevas. No entiendo que pasa, si yo pago mensualmente, tngo bastante espacio en mi teléfono. Tampoco pude vot...
Esq hace varias semanas no puedo descargar las nuevas canciones. También no puedo seguir al artista ni pno aparece que me gusta la canciones nuevas. No entiendo que pasa, si yo pago mensualmente, tng...
Moderator
398 Views
1 replies
0 likes
When I go to play my playlist and turn off my phone, the app closes itself after a few minutes. I've tried doing multiple troubleshoot steps. Everything is up to date and battery saver is not turned on. I have tried logging out and logging in again b...
When I go to play my playlist and turn off my phone, the app closes itself after a few minutes. I've tried doing multiple troubleshoot steps. Everything is up to date and battery saver is not turned ...
Moderator
2535 Views
5 replies
0 likes
Plan PremiumCountry USDevice Pixel 6 ProOperating System Android 14 (latest release)Spotify app latest release2018 Honda Civic I've had no issues with spotify on this phone/car combination for well over a year. I generally use the AAwireless dongle t...
Plan Premium Country US Device Pixel 6 Pro Operating System Android 14 (latest release) Spotify app latest release 2018 Honda Civic I've had no issues with spot...
Moderator
5240 Views
18 replies
2 likes
