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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

  • 6852 Views
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  • 7 likes

Superuser Contribution canvas feature not accessible on my android device.

the canvas feature available has completely disappeared from the settings. i tried logging in on another device from the same email it doesn't work but i tried using a different email and it started working. i can't use the other account as i am a pr...

Casual Listener

the canvas feature available has completely disappeared from the settings. i tried logging in on another device from the same email it doesn't work but i tried using a different email and it started ...

AlejaR

Moderator

266 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution DJ

Plan PremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroidMy Question or IssueEverytime I try to use DJ my app crashes and force closes itself

Visitor

  Plan  Premium Country USA Device Samsung Galaxy S7 Operating System Android My Question or Issue Everytime I try to use DJ my app crashes and force closes itself 

AlejaR

Moderator

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify não toca quando conectado ao Bluetooth

Celular está conectado ao Bluetooth tudo está reproduzindo corretamente inclusive outros aparelhos de reprodução de áudio menos o Spotify que continua tocando via celular

Visitor

Celular está conectado ao Bluetooth tudo está reproduzindo corretamente inclusive outros aparelhos de reprodução de áudio menos o Spotify que continua tocando via celular

Eni

Moderator

1637 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Can't connect Devices on Local Data Music

PlanPremium FamilyCountryGermanyDeviceSamsung Galaxy Z Fold 4, Denon Home 250, Amazon Echo Dot 3rd generationOperating SystemOne UI 5.1 My Question or IssueHi, i have the problem that i can't listen to local music with my speaker Denon Home 250 throu...

Visitor

  Plan Premium Family Country Germany Device Samsung Galaxy Z Fold 4, Denon Home 250, Amazon Echo Dot 3rd generation Operating System One UI 5.1   My Question or Issue Hi,  ...

Alex

Spotify Legend

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
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Superuser Contribution Jeden Morgen Musik, Wecker ist abgeschaltet.

Seit längerem spielt Spotify jeden Morgen ein und denselben Titel ab.Wecker ist aus und dennoch jeden Morgen das gleiche.Vor einiger Zeit hatte ich Spotify als Wecker. Habe es rückgängig gemacht. Es hört aber einfach nicht auf. Spotify habe ich mehrf...

Visitor

Seit längerem spielt Spotify jeden Morgen ein und denselben Titel ab. Wecker ist aus und dennoch jeden Morgen das gleiche. Vor einiger Zeit hatte ich Spotify als Wecker. Habe es rückgängig gemacht....

Lyubka

Moderator

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

change country

i cant change country. i liveing in iran and show country Germany

Visitor

i cant change country. i liveing in iran and show country Germany

Maxim

Spotify Star

231 Views

1 replies

0 likes

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Superuser Contribution Spotify isn't playing on mobile data on android. It will only play on Wifi.

Spotify will not play any music or podcasts on android devices while being on mobile data. It will only play correctly on wifi. I've cleared my cache through the app, restarted the app, and deleted and reinstalled the app and the problem still isn't ...

Visitor

Spotify will not play any music or podcasts on android devices while being on mobile data. It will only play correctly on wifi. I've cleared my cache through the app, restarted the app, and deleted a...

Joan

Moderator

979 Views

7 replies

3 likes

  • 979 Views
  • 7 replies
  • 3 likes

Superuser Contribution The voice command " Play Two by Two by Sofia on Spotify" causes a crash

On both my Android phone, my Nest Hub, and in my Tesla, if I ask the assistant to "play Two by Two by Sofia on Spotify", I get different results. Sometimes, Spotify opens, starts trying to play the song, then crashes or stops playing the song. Most o...

Casual Listener

On both my Android phone, my Nest Hub, and in my Tesla, if I ask the assistant to "play Two by Two by Sofia on Spotify", I get different results. Sometimes, Spotify opens, starts trying to play the s...

Lyubka

Moderator

338 Views

3 replies

0 likes

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Solved!!Superuser Contribution Tapping the heart icon on the Android app does not change it in any way

On pressing the heart icon in the notification drop down player or with the app open does not change it from an outline to indicate that it's been added to my liked songs playlist. I just get a popup at the bottom stating it's been added.

Casual Listener

On pressing the heart icon in the notification drop down player or with the app open does not change it from an outline to indicate that it's been added to my liked songs playlist. I just get a popup...

Alex

Spotify Legend

544 Views

2 replies

0 likes

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Superuser Contribution Repeat button missing from Discover Weekly

PlanPremium (Family)CountryPhilippinesDeviceGoogle Pixel 5Operating SystemAndroid My Question or IssueI can no longer find the repeat button when playing my Discover Weekly playlist (it's not in the now playing screen, nor when I press the three dots...

Casual Listener

Plan Premium (Family) Country Philippines Device Google Pixel 5 Operating System Android   My Question or Issue I can no longer find the repeat button when playing my Discover Weekly p...

MayaCornejo

Visitor

2363 Views

13 replies

7 likes

  • 2363 Views
  • 13 replies
  • 7 likes

Solved!!Superuser Contribution How can I get car view back in the library?

PlanPremiumCountryUSDeviceSamsung A21Operating SystemLatest Android My Question or IssueIs it possible to get Spotify car mode back in the library? The whole reason car mode what great is that you could operate it without having so much in the way, b...

Newbie

Plan Premium Country US Device Samsung A21 Operating System Latest Android    My Question or Issue Is it possible to get Spotify car mode back in the library? The whole reason car...

Alex

Spotify Legend

359 Views

1 replies

0 likes

car mode
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Solved!!Superuser Contribution Turning off Offline Mode when you don't have Premium?

I don't have spotify premium but I did, and I had left my phone in Offline mode before my subscription ran out. Now that I'm back to the free version of Spotify, there is no toggle for Offline/Online so I'm stuck in offline mode, and cant use the ser...

Newbie

I don't have spotify premium but I did, and I had left my phone in Offline mode before my subscription ran out. Now that I'm back to the free version of Spotify, there is no toggle for Offline/Online...

Alex

Spotify Legend

13485 Views

3 replies

1 likes

  • 13485 Views
  • 3 replies
  • 1 likes

Blacked out songs on liked playlist

Hi,Ive been having isue. On my liked songs some of them are blacked out you cant listen them.You can unlike them download but can not listen.Please hellp, how can i fix it?Device:Samsung 22 UltraApp version:8.8.24.307

Visitor

Hi, Ive been having isue. On my liked songs some of them are blacked out you cant listen them. You can unlike them download but can not listen. Please hellp, how can i fix it? Device: Samsung 22...

Base93

Casual Listener

393 Views

2 replies

0 likes

  • 393 Views
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Superuser Contribution Smart shuffle glitches "liked songs" playlist when there is no internet connection

DeviceGoogle Pixel 4aOperating SystemAndroid 13 My Question or IssueWhen using Spotify in Airplane mode, if your "liked songs" playlist has the new smart shuffle on, clicking on a song is a no-op. There's no error, but nothing happens.Disabling smart...

Casual Listener

Device Google Pixel 4a Operating System Android 13   My Question or Issue When using Spotify in Airplane mode, if your "liked songs" playlist has the new smart shuffle on, clicking on a so...

Tabisch

Casual Listener

1990 Views

7 replies

0 likes

  • 1990 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify disconnecting from car

Hi. I have been having disconnect issues recenly. I have tried the battery restrictions etc but it still happens. The phone thinks its connected and the car thinks its connected but there is no music from the car nor the phone. It will drop out and t...

Music Fan

Hi. I have been having disconnect issues recenly. I have tried the battery restrictions etc but it still happens. The phone thinks its connected and the car thinks its connected but there is no music...

NoSurrender

Music Fan

5551 Views

10 replies

0 likes

  • 5551 Views
  • 10 replies
  • 0 likes