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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

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  • 4 likes

Superuser Contribution Bluetooth speaker breaks my shuffled queue.

PlanFree/PremiumDeviceXiaomi Redmi note 8 ProAnker SoundCore 2 Bluetooth SpeakerOperating SystemAndroid 10 Q1PA. 190711.020 My Question or IssueSo the thing is that at work I have a bluetooth speaker connected to my phone and listen to my +1000 song ...

  • Newbie
  • Plan Free/Premium Device Xiaomi Redmi note 8 Pro Anker SoundCore 2 Bluetooth Speaker Operating System Android  10 Q1PA. 190711.020   My Question or Issue So the thing is that at wo...
  • Lyubka
  • Moderator
  • 1318 Views
  • 6 replies
  • 0 likes
  • 1318 Views
  • 6 replies
  • 0 likes

Superuser Contribution Start where I left off

PlanPremiumCountry DeviceMoto g2021Operating SystemAndroid 11 I run the Spotify app and the home screen is filled with stuff I'm never going to use. All I want to do is press play and have it play where I left off in the last session. I see no way to...

  • Newbie
  • Plan Premium Country   Device Moto g2021 Operating System Android 11   I run the Spotify app and the home screen is filled with stuff I'm never going to use. All I want to do is pr...
  • Dian
  • Spotify Legend
  • 808 Views
  • 1 replies
  • 3 likes
  • 808 Views
  • 1 replies
  • 3 likes

Superuser Contribution Next song plays but no sound is emitted.

PlanPremiumCountryThe NetherlandsDeviceGoogle Pixel 6Operating SystemAndroid 14 My Question or IssueMy issue happens when I listen to spotify via bluetooth devices (wireless earbuds or car sound system). Using the phone speaker works fine. Using othe...

  • Music Fan
  • Plan Premium Country The Netherlands Device Google Pixel 6 Operating System Android 14   My Question or Issue My issue happens when I listen to spotify via bluetooth devices (wireless ...
  • OscarDC
  • Moderator
  • 651 Views
  • 1 replies
  • 0 likes
  • 651 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook chapter shortened on Android

When listening to the audiobook Babel by R. F. Kuang, track 37 is only 1m37s long, cutting 48 minutes of the track. However, when I play it on the desktop app, it is the full 50 minutes long (see screenshots). How can I listen to the full chapter on ...

  • Newbie
  • When listening to the audiobook Babel by R. F. Kuang, track 37 is only 1m37s long, cutting 48 minutes of the track. However, when I play it on the desktop app, it is the full 50 minutes long (see scr...
  • Eni
  • Moderator
  • 374 Views
  • 1 replies
  • 0 likes
  • Audiobooks
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Andorid Windows problems

PlanPremiumCountryChinaDeviceHUAWEI Operating System(HarmonyOS,win11)My Question or Issue1.my desktop Spotify cannot be set to Default music player. If I set ,When I double-click on the file, Spotify pops up, not play the music. I have tried to reins...

  • Newbie
  • Plan Premium Country China Device HUAWEI   Operating System (HarmonyOS,win11) My Question or Issue 1.my desktop Spotify cannot be set to Default music player. If I  set ,...
  • Lyubka
  • Moderator
  • 393 Views
  • 1 replies
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  • 393 Views
  • 1 replies
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Superuser Contribution Can't disable notifications from podcasts

PlanPremiumCountryIsraelDeviceSamsung Galaxy S22Operating SystemAndroid 14 My Question or IssueEvery time I try to disable push notifications for a podcast, the button simply doesn't work. I get the message that I'll stop receiving notifications for ...

  • Music Fan
  • Plan Premium Country Israel Device Samsung Galaxy S22 Operating System Android 14   My Question or Issue Every time I try to disable push notifications for a podcast, the button simply...
  • tpyrc
  • Visitor
  • 1118 Views
  • 4 replies
  • 2 likes
  • 1118 Views
  • 4 replies
  • 2 likes

Solved!! Android Spotify app cannot switch back to phone playback on latest update

Spotify Android version 8.5.77.1043 Hi.Since the latest update, when I have been casting from spotify to a chromecast or Google Home/Nest device, when I stop playback (via phone or voice command) and try to play on my phone...I can't switch playback ...

  • Regular
  • Spotify Android version 8.5.77.1043   Hi. Since the latest update, when I have been casting from spotify to a chromecast or Google Home/Nest device, when I stop playback (via phone or voice c...
  • d0v3yy
  • Visitor
  • 13544 Views
  • 28 replies
  • 20 likes
  • 13544 Views
  • 28 replies
  • 20 likes

Spotify won't care about the local files issue

There has been an ongoing thread about local files not working correctly on Android. It has been falsely marked as solved. It is not solved and plagues tons of devices. Address the problem and fix it. All the info is there, now actually do something ...

  • Music Fan
  • There has been an ongoing thread about local files not working correctly on Android. It has been falsely marked as solved. It is not solved and plagues tons of devices. Address the problem and fix it...
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  • 278 Views
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Superuser Contribution why can't i put a song in my playlist?

when i want to put a certain song in my playlist, it says it's already in it, but it's not

  • Newbie
  • when i want to put a certain song in my playlist, it says it's already in it, but it's not
  • Eni
  • Moderator
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to remove or rearrange autoplay queue

PlanPremiumCountryUSADeviceS23 UltraOperating SystemAndroid My Question or IssueUnable to remove or rearranges the queue of songs generated with 'Autoplay similar content' enabled.Steps to reproduce:Setup:1. Enable Autoplay similar content2. Search f...

  • Casual Listener
  • Plan Premium Country USA Device S23 Ultra Operating System Android   My Question or Issue Unable to remove or rearranges the queue of songs generated with 'Autoplay similar content' en...
  • MihailY
  • Moderator
  • 357 Views
  • 1 replies
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  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to accept Blend Invite on Phone

PlanPremiumCountryUSA DeviceGoogle Pixel 6aOperating SystemAndroid My Question or IssueWhen trying to accept a blend invite, I'm taken to the Google Play store even though it's already installed. I am able to accept the invite when I click the link f...

  • Newbie
  •   Plan Premium Country USA  Device Google Pixel 6a Operating System Android   My Question or Issue When trying to accept a blend invite, I'm taken to the Google Play store e...
  • Eni
  • Moderator
  • 926 Views
  • 1 replies
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  • 926 Views
  • 1 replies
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Superuser Contribution Spotify does not change heart to green in all cases when you like the track on Android

PlanPremiumCountryFinlandDeviceGalaxy A40Operating SystemAndroid 11 My Question or IssueHi, I have problem with liked tracks. It only happens on my phone, so I guess it is a bug in the app, which is updated by now. I click sometimes anywhere on the h...

  • Roadie
  • Plan Premium Country Finland Device Galaxy A40 Operating System Android 11   My Question or Issue Hi, I have problem with liked tracks. It only happens on my phone, so I guess it is a ...
  • squidgewinkle
  • Gig Goer
  • 5618 Views
  • 32 replies
  • 0 likes
  • Android
    heart
    liked tracks
  • 5618 Views
  • 32 replies
  • 0 likes

Superuser Contribution Songs play separately from Bluetooth device

Pixel 6 pro, Android version 14, app version 8.8.80.599 For the past month or so when I'm connected to a pair of skullcandy head phones, the music stops mid song but the time on the song keeps playing with no sound. When I skip a song it does the mus...

  • Visitor
  • Pixel 6 pro, Android version 14, app version 8.8.80.599   For the past month or so when I'm connected to a pair of skullcandy head phones, the music stops mid song but the time on the song kee...
  • Vasil
  • Moderator
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Volume keeps turning up to max

PlanPremiumCountrySlovakiaDeviceNokia G60 5GOperating SystemAndroid 13 My Question or Issue Volume on android app keeps turning up to max by itself. Happens randomly, when the next song on playlist starts to play. After I press the volume down button...

  • Casual Listener
  • Plan Premium Country Slovakia Device Nokia G60 5G Operating System Android 13   My Question or Issue   Volume on android app keeps turning up to max by itself. Happens randomly, ...
  • Mondreas
  • Casual Listener
  • 570 Views
  • 2 replies
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  • Android
    volume
  • 570 Views
  • 2 replies
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Solved!!Superuser Contribution Does my friends see my activity when I am using Spotify mobile app?

PlanFree/PremiumCountryMoroccoDeviceInfinixOperating SystemWindows 10 My Question or IssueIf I am listening to Spotify on my phone, Is my activity showing up to my friends when they are using the desktop version?I already know that friend activity is...

  • Casual Listener
  • Plan Free/Premium Country Morocco Device Infinix Operating System Windows 10   My Question or Issue If I am listening to Spotify on my phone, Is my activity showing up to my friends wh...
  • MattSuda
  • Spotify Star
  • 48672 Views
  • 3 replies
  • 0 likes
  • Friend Activity
  • 48672 Views
  • 3 replies
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Superuser Contribution Spotify Android 13 cannot login -fixed - but had to use a VPN to pretend i was in different place

For the benefit of everyone else out here, whose life is wasted by apps with non-sensical errors and google android region rubbish Plan FreeDeviceMotoG62 5GOperating Systemandroid 13Issue: suddenly cant login to phone app.Actions taken:using Pc - i h...

  • Newbie
  • For the benefit of everyone else out here, whose life is wasted by apps with non-sensical errors  and google android region rubbish   Plan Free Device MotoG62 5G Operating System ...
  • Vasil
  • Moderator
  • 395 Views
  • 1 replies
  • 0 likes
  • VPN Android login fail
  • 395 Views
  • 1 replies
  • 0 likes

Spotify doesn't play through wireless headphones

DevicePhone, Android Operating SystemVivo Y11s My Question or Issue So I just bought completely new wireless headphones (Sencor sep710BT if that matters), and since I usually only listen to music through Spotify I went to try them out and all I hear ...

  • Newbie
  • Device Phone, Android   Operating System Vivo Y11s   My Question or Issue   So I just bought completely new wireless headphones (Sencor sep710BT if that matters), and since I u...
  • lastanimatronic
  • Visitor
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forgot my email and password

I forgot my email and password n i don't know y you don't have a option to chat with n agent cause it's been 3 months now n you continue to take my money but you can't help

  • Visitor
  • I forgot my email and password n i don't know y you don't have a option to chat with n agent cause it's been 3 months now n you continue to take my money but you can't help
  • Dian
  • Spotify Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes